Strategic Management
Practice Questions
Course Introduction
Strategic Management is a comprehensive course that explores the formulation, implementation, and evaluation of strategies within organizations to achieve long-term objectives and maintain a competitive advantage. The course covers a range of topics including internal and external environmental analysis, strategy development processes, corporate and business-level strategies, and strategic decision-making. Through case studies, practical projects, and theoretical frameworks, students learn how to assess organizational resources and capabilities, respond to changes in the competitive landscape, and align strategies with organizational goals to drive sustainable success.
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Management Leading and Collaborating in the Competitive World 9th Edition by Thomas Bateman
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Chapter 1: Managing
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130 Verified Questions
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Sample Questions
Q1) Actively managing your relationship with your organization includes managerial actions such as
A)delivering strategic value.
B)building a dynamic organization.
C)mobilizing people.
D)learning and changing.
E)doing all of the above.
Answer: E
Q2) The set of skills composed of understanding yourself,managing yourself and dealing effectively with others is called
A)self reliance.
B)social capital.
C)emotional intelligence.
D)career management.
E)social management.
Answer: C
Q3) The primary reason that companies fail is a change in the environment.
A)True
B)False
Answer: False
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Chapter 2: The External Environment and Organizational Culture
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Sample Questions
Q1) The set of important assumptions about the organization and its goals and practices that members of the company share is called
A)organization culture.
B)organization norms.
C)industrial environment.
D)a closed system.
E)an open system.
Answer: A
Q2) The information that you have collected in your competitive analysis can be referred to as
A)forecasting.
B)competitive intelligence.
C)environmental scanning.
D)benchmarking.
E)scenario development.
Answer: B
Q3) Equipment is an example of an input to an organization.
A)True
B)False
Answer: True
Page 4
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Chapter 3: Managerial Decision Making
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Sample Questions
Q1) Sally,the owner of Learn English! educational salons is contemplating whether to open the company's first international branch in Europe or in Asia.She is facing a _______ decision.
A)routine
B)programmed
C)well structured
D)nonprogrammed
E)satisficing
Answer: D
Q2) Managers often ignore problems for which of the following reasons?
A)They don't agree with the outcome.
B)Getting involved won't impress their boss.
C)It's not the manager's job to solve problems.
D)Managers are often too busy to make decisions.
E)Managers cannot be sure how much time,energy,or trouble lie ahead once they start working on the problem.
Answer: E
Q3) Describe the elements of an effective crisis management plan.
Answer: Answers will vary.
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Page 5
Chapter 4: Planning and Strategic Management
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Sample Questions
Q1) The long-term direction and strategic intent of a company refers to its A)purpose.
B)mission.
C)vision.
D)goals.
E)objectives.
Q2) Implementation of selected goals and plans will be most successful when
A)only managers participate in the planning process.
B)limited resources are provided for implementation.
C)the goals and plans are linked to other organizational systems.
D)the employees remain skeptical of the plan.
E)employees are brought into the process just after the decision to implement is made.
Q3) The first step in strategy implementation is
A)develop an implementation agenda
B)create an implementation plan
C)assess organizational capabilities
D)define strategic tasks
E)develop a mission statement
Q4) Summarize the basic steps in any planning process.
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Chapter 5: Ethics and Corporate Responsibility
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Sample Questions
Q1) Which of the following is described as a current ethical issue in the text?
A)CEO pay
B)Sweatshops
C)Urban sprawl
D)Commercialism in schools
E)All of the above are described as current ethical issues.
Q2) ___________ considers acceptable behavior as that which maximizes benefits for the individual.
A)Egoism
B)Deontology
C)Relativism
D)Universalism
E)Utilitarianism
Q3) People in the conventional stage of Kohlberg's model of cognitive moral development conform to the expectations of ethical behavior held by groups or institutions such as society,family or peers.
A)True
B)False
Q4) Explain the risk society within which we live.
Q5) Explain the process for ethical decision making described in your text.
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Chapter 6: International Management
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Sample Questions
Q1) Which of the models of organization structure depends most heavily on communication and coordination between subsidiaries?
A)The global model
B)The transnational model
C)The international model
D)The worldwide model
E)The multinational model
Q2) One way to prevent failed global assignments is to create clear job objectives.
A)True
B)False
Q3) The multinational model uses subsidiaries in each country in which the company does business and provides a great deal of discretion to those subsidiaries to respond to local conditions.
A)True
B)False
Q4) Cultural shock is an example of an executive coping strategy for international assignments.
A)True
B)False
Q5) Explain the consequences of the increasing integration of the global economy.
Page 8
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Chapter 7: Entrepreneurship
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Sample Questions
Q1) A business having fewer than 100 employees,independently owned and operated,not dominant in its field and not characterized by many innovative practices is a(n)
A)nonprofit opportunity.
B)small business.
C)global start-up.
D)entrepreneurial venture.
E)incubator.
Q2) Business incubators are protected environments for new,small businesses.
A)True
B)False
Q3) Miguel works as a technician for a large manufacturer of building supplies.He has discovered a technique to product composite materials more efficiently.Miguel's employer encourages their employees to pursue new ideas on company premises.Miguel's employer appears to support
A)bootlegging.
B)skunkworks.
C)spin-offs.
D)delegation.
E)corporate espionage.
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Chapter 8: Organization Structure
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Sample Questions
Q1) Coordination refers to the procedures that link the various parts of the organization to achieve the organization's overall mission.
A)True
B)False
Q2) In a centralized organization the high-level executives make most decisions and pass them down to lower levels for implementation.
A)True
B)False
Q3) The operational level of the organization includes
A)the CEO,President and Vice-Presidents.
B)the plant and/or departmental managers.
C)all levels of middle management.
D)first-line managers,supervisors and employees.
E)stockholders and the board of directors.
Q4) Define "authority" and explain the three components of top management that have formal position authority.
Q5) The simplest and most flexible approach to coordination is by mutual adjustment. A)True B)False
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Chapter 9: Organizational Agility
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Sample Questions
Q1) The production of both high-volume and high-variety products at the same time is referred to as
A)individual production.
B)mass customization.
C)flexible production.
D)mass production.
E)continuous process production.
Q2) To be successful,the partners in a strategic alliance must pay attention to the human relationships.
A)True
B)False
Q3) Which of the following is a way that firms become true learning organizations?
A)Their people must engage in good assumptions.
B)They search constantly quick fixes to current problems.
C)They carefully review both success and failures.
D)They isolate innovation in each department until the innovation has proven to be successful.
E)Top management directs how to solve each major problem.
Q4) Compare and contrast customer relationship management and total quality management.
Page 11
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Chapter 10: Human Resources Management
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Sample Questions
Q1) In a union representation election,the union is considered to have won if a simple majority of those voting vote for the union.
A)True
B)False
Q2) Santa's Workshop,Inc.uses its computerized human resources information system to analyze its past rates of turnover,terminations and retirements.The company is looking at its external labor supply.
A)True
B)False
Q3) Job analysis gives managers the job description and selection steps.
A)True
B)False
Q4) Federal law requires employers to follow the comparable-worth doctrine. A)True
B)False
Q5) The United States uses arbitration while an agreement is in effect to avoid wildcat strikes or unplanned work stoppages.
A)True
B)False
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Chapter 11: Managing the Diverse Workforce
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Sample Questions
Q1) According to the U.S.Census Bureau,_______ percent of the U.S.population reports having some degree of disability.
A)7
B)12
C)18
D)27
E)32
Q2) The first affirmative action programs were initiated in part to correct the past exclusion of women and minorities from the business world.
A)True
B)False
Q3) Women currently make up about _____ percent of the workforce.
A)27
B)37
C)47
D)57
E)67
Q4) Are "managing diversity" and "affirmative action" the same? If not,discuss the differences between them and provide examples of each.
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Chapter 12: Leadership
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Sample Questions
Q1) Transactional leadership approaches may be more effective for collectivists than for individualists.
A)True
B)False
Q2) The correspondence between actions and words that include characteristics such as honesty and credibility is known as
A)drive.
B)leadership motivation.
C)self-confidence.
D)knowledge of the business.
E)integrity.
Q3) Leadership motivation as an identified leadership trait suggests that great leaders
A)can motivate others to work hard.
B)can motivate others to become leaders.
C)can motivate others to join.
D)will follow words with action.
E)want to lead.
Q4) List and explain the five sources of power explained in your text.Give an example of each.
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Chapter 13: Motivating for Performance
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Sample Questions
Q1) According to Maslow's need hierarchy,
A)one can never be fully satisfied.
B)higher-level needs are more important than lower-level needs.
C)people are motivated to satisfy lower-level needs before higher level needs.
D)once a need is satisfied,it becomes a powerful motivator.
E)unsatisfied needs will not motivate performance.
Q2) Giving people additional tasks at the same time to alleviate boredom is referred to as
A)job enrichment.
B)task significance.
C)job enlargement.
D)task identity.
E)interest enhancement.
Q3) Applying consequences that increase the likelihood that a person will repeat the behavior that led to it is referred to as
A)negative reinforcement.
B)positive reinforcement.
C)punishment.
D)extinction.
E)encouragement.
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Chapter 14: Team-Work
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Sample Questions
Q1) Shared beliefs about how group members should think and behave are referred to as
A)cultures.
B)roles.
C)norms.
D)religions.
E)cliques.
Q2) The Salary Survey Team is an example of which type of team?
A)Work team
B)Project and development team
C)Parallel team
D)Management team
E)Virtual team
Q3) Which of the following statements about roles within groups is true?
A)Roles are shared beliefs of how various individuals should behave.
B)All members of the group perform all of the same roles.
C)The formal group leader is appointed as a task specialist.
D)Task specialists keep the group moving toward its objective.
E)Team maintenance specialists strive to lead the group.
Q4) Compare and contrast the traditional environment with the new team environment.
Page 16
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Chapter 15: Communicating
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Sample Questions
Q1) Horizontal communication refers to the flow of information
A)from supervisors to subordinates.
B)among people in the same hierarchical level.
C)from outside the organization.
D)from subordinates to supervisors.
E)between employees and customers.
Q2) The process of receiving and interpreting information is known as A)filtering.
B)discussion.
C)collaboration.
D)perception.
E)dialogue.
Q3) Provide suggestions that can help people manage electronic communications.
Q4) What is "Open-Book Management?" Defend your view of this controversial practice.
Q5) Nonverbal messages can support or undermine the stated message.
A)True
B)False
Q6) Written communication can be revised and provides a permanent record. A)True
B)False
Page 17
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Chapter 16: Managerial Control
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Sample Questions
Q1) Discuss the downside of bureaucratic control and describe an example of rigid bureaucratic behavior.
Q2) Ideally the transfer price should reflect less than the price that the receiving business unit would have to pay for that product/service in the marketplace.
A)True
B)False
Q3) Provide an example of a way in which the employment relationship has changed.
Q4) According to Michael Hammer,it is important to carefully select standards that look at entire business processes and identify which actions make those processes succeed.
A)True
B)False
Q5) Procedures used to verify accounting reports and statements are referred to as a(n) A)management audits.
B)accounting audits.
C)activity-based costing (ABC).
D)financial analysis.
E)budget audit.
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Chapter 17: Managing Technology and Innovation
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Sample Questions
Q1) Identify and discuss the four categories of technology and the competitive value of each.Provide an example of each technology type.
Q2) What makes technology leadership attractive for some companies is the potential for
A)infrastructure improvements.
B)learning costs.
C)establishment of entry barriers.
D)eliminating defects.
E)greater risks.
Q3) Bob's idea that Power Man obtain the PharmCo vitamin blend suggests that he favors which method of acquiring technology?
A)Internal development
B)Licensing
C)Contracted development
D)Purchase
E)A research partnership
Q4) Name and explain at least five of the technology acquisition alternatives discussed in the text.For each,identify whether it is a "make" or "buy" decision.
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Chapter 18: Creating and Managing Change
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Sample Questions
Q1) Identifying crises and opportunities occurs in which activity of leading change?
A)Establishing a sense of urgency
B)Generating short term wins
C)Communicating the change vision
D)Anchoring new approaches in the culture
E)Developing a vision and strategy
Q2) Shared responsibility for change in organizations is often lost with growth and over time.
A)True
B)False
Q3) Define and discuss organizational development.
Q4) Strengthening new behaviors that support a change is known as A)moving.
B)unfreezing.
C)freezing.
D)refreezing.
E)enforcing.
Q5) Explain the 8 steps to leading change.
Q6) Discuss the general model for managing resistance.How does force-field analysis contribute to a successful change process?
Page 20
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