Principles of Management Exam Practice Tests
Course Introduction
Principles of Management provides an overview of the fundamental concepts and practices involved in managing organizations effectively. The course explores the essential functions of planning, organizing, leading, and controlling, while examining the roles and responsibilities of managers in various organizational settings. Students will learn about managerial decision-making, strategic planning, motivation, communication, leadership styles, and ethical considerations in management. Through real-world case studies and interactive activities, the course equips students with the knowledge and skills necessary to address contemporary challenges and succeed in management roles in diverse industries.
Recommended Textbook Management 12th Edition by Ricky W. Griffin
Available Study Resources on Quizplus
20 Chapters
3844 Verified Questions
3844 Flashcards
Source URL: https://quizplus.com/study-set/3643
Page 2
Chapter 1: Managing and the Managers Job
Available Study Resources on Quizplus for this Chatper
200 Verified Questions
200 Flashcards
Source URL: https://quizplus.com/quiz/72431
Sample Questions
Q1) ____ skills,such as carrying plates of food,typing,or operating a computer-assisted design program,are needed to perform specialized tasks within an organization.
A) Human
B) Organizational
C) Conceptual
D) Technical
E) Strategic
Answer: D
Q2) The amount of diversity in the workforce
A)Increasing
B)Decreasing
C)Staying the same
Answer: A
Q3) Communication skills help the manager listen to what others say and to understand the real meaning behind e-mails,letters,reports,and other written communication.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Traditional and Contemporary Opportunities and Challenges
Available Study Resources on Quizplus for this Chatper
158 Verified Questions
158 Flashcards
Source URL: https://quizplus.com/quiz/72432
Sample Questions
Q1) Employee privacy
A)Increasing importance to managers
B)Decreasing importance to managers
C)No change in the importance to managers
Answer: A
Q2) A system that actively interacts with its environment is best described as a(n)
A) subsystem.
B) closed system.
C) transformation system.
D) management information system.
E) open system.
Answer: E
Q3) Quality
A)Increasing importance to managers
B)Decreasing importance to managers
C)No change in the importance to managers
Answer: A
Q4) Classical management perspective consists of two distinct branches:
____________________ and administrative management.
Answer: scientific management
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Understanding the Organizations Environment
Available Study Resources on Quizplus for this Chatper
221 Verified Questions
221 Flashcards
Source URL: https://quizplus.com/quiz/72433
Sample Questions
Q1) A jihadist called for a violent attack on David Letterman after the comedian made fun of Al Qaeda leaders.Letterman rarely does a single show without making fun of American leaders.This is an example of differences in the ____ dimension.
A) internal
B) political-legal
C) task
D) sociocultural
E) economic
Answer: D
Q2) USA Gymnastics has a relatively narrow focus,constant supply of young athletes,and consistent international competition.Its level of uncertainty is A) complex/simple.
B) complex/stable.
C) dynamic/complex.
D) dynamic/stable.
E) simple/stable.
Answer: E
Q3) ____________________ is closely related to the monitor role of managers.
Answer: Environmental scanning
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Responding to the Ethical and Social Environment
Available Study Resources on Quizplus for this Chatper
168 Verified Questions
168 Flashcards
Source URL: https://quizplus.com/quiz/72434
Sample Questions
Q1) When the SEC brought charges against Bernard Madoff and his CFO,it was exercising its power of
A) political favors.
B) legislative intervention.
C) indirect regulation.
D) lobbying.
E) direct regulation.
Q2) Firm meets statutory requirements placed on it but does no more
A)Proactive stance
B)Defensive stance
C)Obstructionist stance
D)Accommodative stance
Q3) The purpose of a political action committee (PAC)is to A) lobby on behalf of trade associations.
B) circumvent laws regarding donations by businesses to election campaigns.
C) provide opportunities for personal contacts with legislators.
D) ensure that businesses do not attempt to bribe officials.
E) prevent businesses from getting excessive tax breaks.
Q4) ____________________ compliance is the establishment of formal committees to evaluate alleged ethical misconduct by an employee.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Navigating the Global Environment
Available Study Resources on Quizplus for this Chatper
188 Verified Questions
188 Flashcards
Source URL: https://quizplus.com/quiz/72435
Sample Questions
Q1) The advantage of direct investing is
A) access to materials and technology.
B) quick market entry.
C) enhanced control.
D) little risk.
E) small cash outlay.
Q2) Is bigger always better when it comes to globalization and organizational size?
Q3) The firm for which you work was recently acquired by a large multinational corporation.You were lucky that your job was spared,but your job responsibilities have changed greatly.Your new title is director of international marketing.What things must you now be concerned with that you did not think about when you were simply a regional marketing manager?
Q4) The U.S.government limits how many automobiles can be imported into the United States annually.This is a(n)
A) export restraint agreement.
B) import tariff.
C) embargo.
D) quota.
E) boycott.
Q5) Describe the advantages and disadvantages of licensing and direct investment.
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Basic Elements of Planning and Decision Making
Available Study Resources on Quizplus for this Chatper
186 Verified Questions
186 Flashcards
Source URL: https://quizplus.com/quiz/72436
Sample Questions
Q1) ____ set tactical goals.
A) Line managers
B) Staff members
C) Middle-level managers
D) Stockholders
E) Top-level managers
Q2) ____ plans are the organizational plans that are broadest in focus and have the longest time frame.
A) Strategic
B) Functional
C) Contingency
D) Tactical
E) Operational
Q3) How are tactical plans developed and executed?
Q4) Strategies must specify resources and time frames.
A)True
B)False
Q5) Organizations can also have several different kinds of ____________________,all of which must be appropriately managed.
Page 8
Q6) A Bride-to-be develops a____________________ when planning the wedding.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 7: Managing Strategy and Strategic Planning
Available Study Resources on Quizplus for this Chatper
204 Verified Questions
204 Flashcards
Source URL: https://quizplus.com/quiz/72437
Sample Questions
Q1) Mrs.Fields was the first high quality,high priced cookie.Its success attracted competition.Mrs.Field's slowed growth to focus on making current operations more profitable.This is an example of a ____ strategy.
A) differentiation
B) cost leadership
C) reactor
D) prospector
E) defender
Q2) When an airline uses profits from one region to lower prices in another region it is using
A) alignment.
B) synergy.
C) scope.
D) resource deployment.
E) entropy.
Q3) Differentiation
A)Business-level strategy
B)Corporate-level strategy
C)International strategy
Q4) How will organizational culture affect business strategy implementation?
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Managing Decision Making and Problem Solving
Available Study Resources on Quizplus for this Chatper
196 Verified Questions
196 Flashcards
Source URL: https://quizplus.com/quiz/72438
Sample Questions
Q1) An administrative assistant renews professional publication subscriptions
A)Programmed decision
B)Nonprogrammed decision
Q2) Which of the following statements does NOT describe a characteristic of the nominal group technique?
A) Members are not free to talk to one another.
B) Members individually write down their suggested alternatives.
C) Alternatives are listed on a flip chart.
D) The alternative with the most votes is the solution.
E) Members verbally vote for their first choice.
Q3) Which of the following statements about the classical model of decision making is FALSE?
A) All alternatives are known.
B) Certainty or the ability to create certainty exists.
C) Rational behavior on the part of decision makers is a given.
D) Decision makers will be affected by personal preferences.
E) All aspects of the decision situation will be evaluated.
Q4) Every week Jill sends an update to her boss
A)Programmed decision
B)Nonprogrammed decision
Page 10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Managing Start-Ups and New Ventures
Available Study Resources on Quizplus for this Chatper
139 Verified Questions
139 Flashcards
Source URL: https://quizplus.com/quiz/72439
Sample Questions
Q1) More people are discouraged to test their skills as entrepreneurs because the failure rate among small businesses has been increasing in recent years.
A)True
B)False
Q2) An ____________________ is someone who puts her own resources on the line and takes a personal stake in the success or failure of the company.
Q3) An entrepreneur does all of the following EXCEPT
A) organize.
B) plan.
C) hire professional managers.
D) assume risk.
E) operate.
Q4) Describe the entrepreneurship process.
Q5) Market research is a key step in building a business plan.
A)True
B)False
Q6) ____________________ systems are needed to keep a business on track and to help alert entrepreneurs to potential trouble.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Basic Elements of Organizing
Available Study Resources on Quizplus for this Chatper
205 Verified Questions
205 Flashcards
Source URL: https://quizplus.com/quiz/72440
Sample Questions
Q1) Increasing control
A)Work teams
B)Job enlargement
C)Job enrichment
D)Job rotation
E)Job specialization
Q2) The drill press operators depend on the milling machine operators to provide them with parts on which to work.This represents ____________________ interdependence.
Q3) The vice president of marketing has ____ to the CEO of a business unit.The vice president of marketing will have to rely on her reputation for excellence to convince the CEO to accept her recommendation.
A) functional authority
B) staff authority
C) compulsory advice
D) line authority
E) advice authority
Q4) Describe the job characteristics approach to job design and explain how it is related to job enrichment and the creation of work teams.Use diagrams if they will clarify the discussion.
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Managing Organization Design
Available Study Resources on Quizplus for this Chatper
177 Verified Questions
177 Flashcards
Source URL: https://quizplus.com/quiz/72441
Sample Questions
Q1) Few permanent employees
A)The virtual organization
B)The learning organization
C)The team organization
Q2) Can share resources
A)Conglomerate
B)Divisional
C)Functional
D)Hybrid
E)Matrix
Q3) Tesla Motors is a California start-up.It keeps units small and flexible,allowing them to quickly adapt to changing environments.Tesla is most likely a ____ organization.
A) virtual
B) team
C) functional (U-form)
D) hybrid
E) matrix
Q4) Most organizations change almost ____________________ as a result of factors such as situations and people.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Managing Change and Innovation
Available Study Resources on Quizplus for this Chatper
179 Verified Questions
179 Flashcards
Source URL: https://quizplus.com/quiz/72442
Sample Questions
Q1) Performance
A)Organization structure and design
B)Technology and operations change
C)People change
Q2) IBM has an internal program called Master Inventor that provides great recognition and reward to potential entrepreneurs from any level of the organization who propose a new product idea.The Master Inventor program supports A) sponsorship.
B) intrapreneurship.
C) venture capitalists.
D) only radical innovation.
E) participative innovation.
Q3) What impact do you think globalization will have on the three areas of organization change?
Q4) X Factor is a talent show similar to the original American Idol.
A)Process innovation
B)Product innovation
C)Both process and product innovation
Q5) Describe the three intrapreneurial roles in large organizations.
Q6) Why do organizations find change necessary?
Page 14
To view all questions and flashcards with answers, click on the resource link above.
Chapter 13: Managing Human Resources
Available Study Resources on Quizplus for this Chatper
203 Verified Questions
203 Flashcards
Source URL: https://quizplus.com/quiz/72443
Sample Questions
Q1) A 360 degree feedback appraisal gets input from the
A) boss,subordinates,and peers.
B) boss and peers.
C) suppliers and customers.
D) suppliers,workers,and customers.
E) top,middle,and line managers.
Q2) Job descriptions contain duties,working conditions,tools,materials,and equipment used to perform the job.
A)True
B)False
Q3) Labor relations is the set of organizational activities directed at attracting,developing,and maintaining an effective workforce.
A)True
B)False
Q4) ____________________ are employees whose contributions to an organization are based on what they know.
Q5) List and briefly describe the provisions of the federal laws or directives dealing with equal employment that were covered in the text.
Q6) The Equal Employment Opportunity Commission protects many groups.Who are they?
Page 15
To view all questions and flashcards with answers, click on the resource link above.
Chapter 14: Basic Elements of Individual and Interpersonal Behavior
Available Study Resources on Quizplus for this Chatper
210 Verified Questions
210 Flashcards
Source URL: https://quizplus.com/quiz/72444
Sample Questions
Q1) The study of psychology is helpful to managers.
A)True
B)False
Q2) Fully explain the attribution process and how it is related to perception.
Q3) ____________________ is the process of screening out information that we are uncomfortable with or that contradicts our beliefs.
Q4) The lighting in a room can cause stress.
A)True
B)False
Q5) Which of the following statements BEST describes the general relationship between stress and performance?
A) As stress increases,performance will decrease.
B) As performance increases,so does stress.
C) As stress increases,performance will increase for a time.
D) As stress increases,performance will steadily increase.
E) As performance decreases,so does stress.
Q6) Describe three types of workplace behaviors.How do they affect the organization?
Page 16
Q7) ____________________ are stressors associated with relationships that confront people in organizations.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 15: Managing Employee Motivation and Performance
Available Study Resources on Quizplus for this Chatper
198 Verified Questions
198 Flashcards
Source URL: https://quizplus.com/quiz/72445
Sample Questions
Q1) Professors use reinforcement theory in class.Describe an example of professors attempting each type of modification.
Q2) Which of the following is an example of a positive reinforcer?
A) Praise
B) A pay raise
C) A promotion
D) A plaque
E) All of these choices
Q3) Describe a change in one of your behaviors.Did any of the reinforcement contingencies affect your change?
Q4) According to the ERG theory of motivation
A) more than one level of needs can operate simultaneously.
B) employees are primarily motivated by money.
C) satisfaction is contingent on hygiene factors.
D) few people are motivated by a need for achievement.
E) motivation is a function of how much we want something and how likely we think we are to get it.
Q5) Krishna works four,ten hour days.She works a(n)____________________.
To view all questions and flashcards with answers, click on the resource link above. Page 17
Q6) The desire to accomplish a goal or task is the ____________________ need.
Chapter 16: Managing Leadership and Influence Processes
Available Study Resources on Quizplus for this Chatper
204 Verified Questions
204 Flashcards
Source URL: https://quizplus.com/quiz/72446
Sample Questions
Q1) Actions speak louder than words
A)Manager
B)Leader
C)Both manager and leader
Q2) After the federal government stepped in to financially help auto makers,the CEOs flew by private jet to D.C.to testify before Congress.The politicians expressed outrage.The CEOs failed
A) creation of obligation.
B) inducement.
C) impression management.
D) public relations.
E) image promotion.
Q3) Defined by the organization
A)Reward power
B)Referent power
C)Legitimate power
D)Expert power
E)Coercive power
F)Leadership power
Q4) Do you want others to consider you a manager or leader? Why?
To view all questions and flashcards with answers, click on the resource link above. Page 18
Chapter 17: Managing Interpersonal Relations and Communication
Available Study Resources on Quizplus for this Chatper
186 Verified Questions
186 Flashcards
Source URL: https://quizplus.com/quiz/72447
Sample Questions
Q1) The person who transmits the message is the A) receiver.
B) sender.
C) messenger.
D) translator.
E) boss.
Q2) How does management by walking around affect the grapevine?
Q3) Which of the following statements about the grapevine is TRUE?
A) Use of the grapevine is on the decrease because of the advent of more sophisticated communication devices.
B) The grapevine format called the cluster chain primarily carries personal information.
C) Grapevine information is fairly accurate.
D) Grapevines are most active in small companies.
E) Since they cannot control the grapevine,managers should make every effort to eliminate it.
Q4) The nature of interpersonal relations in an organization is as varied as the individual members themselves.
A)True
B)False
Page 19
To view all questions and flashcards with answers, click on the resource link above.
Chapter 18: Managing Work Groups and Teams
Available Study Resources on Quizplus for this Chatper
210 Verified Questions
210 Flashcards
Source URL: https://quizplus.com/quiz/72448
Sample Questions
Q1) Consultants from three different branch offices interact via e-mail on a project.They each provide their expertise and then the group changes.They are part of a(n)
A) interest group.
B) virtual team.
C) task force.
D) functional group.
E) quality circle.
Q2) Roles develop through which of the following role episodes?
A) Sent role
B) Perceived role
C) Enacted role
D) Expected role
E) All of these choices
Q3) Norms are defined as
A) a group's future role.
B) the group leader's identity.
C) sources of role conflicts.
D) the progression of a group's role dynamics.
E) what is accepted and expected of members.
To view all questions and flashcards with answers, click on the resource link above.
Page 20
Chapter 19: Basic Elements of Control
Available Study Resources on Quizplus for this Chatper
219 Verified Questions
219 Flashcards
Source URL: https://quizplus.com/quiz/72449
Sample Questions
Q1) Imagine you are the lead representative for Ford in contract negotiations with the UAW.How can you use financial controls and budgets to support your position?
Q2) Would you rather work in a company with bureaucratic or decentralized control? Why?
Q3) Production budget
A)Financial
B)Operations
C)Nonmonetary
Q4) eBay partnered with Nielsen Co.to poll users about ads on eBay.Nielsen then packaged the information for advertisers.This was a response to advertiser complaints about the effectiveness of ads on the Internet.Verifying ad effectiveness of other companies before buying ad space on eBay is a ____ control for the businesses.
A) screening
B) preliminary
C) concurrent
D) postaction
E) feedback
Q5) A year-end sales report is an example of a(n)____________________ control.
To view all questions and flashcards with answers, click on the resource link above. Page 21
Chapter
Available Study Resources on Quizplus for this Chatper
193 Verified Questions
193 Flashcards
Source URL: https://quizplus.com/quiz/72450
Sample Questions
Q1) It looks great and you feel good driving a more environmentally friendly vehicle.
A)Performance
B)Features
C)Reliability
D)Conformance
E)Durability
F)Serviceability
G)Aesthetics
H)Perceived quality
Q2) Escape Hybrid was recently named truck of the year.
A)Performance
B)Features
C)Reliability
D)Conformance
E)Durability
F)Serviceability
G)Aesthetics
H)Perceived quality
Q3) What is supply chain management? What is the purpose?
To view all questions and flashcards with answers, click on the resource link above.
Page 22