Principles of Communication Exam Materials
Course Introduction
Principles of Communication explores the foundational theories, models, and processes underlying human communication. Students examine key concepts such as the transmission of messages, verbal and nonverbal signals, feedback, communication channels, and barriers to effective interaction. The course also discusses cultural, interpersonal, and organizational contexts, fostering an understanding of how meaning is constructed and interpreted across diverse settings. Emphasis is placed on the development of effective communication skills, critical thinking about communication scenarios, and ethical considerations within various communicative situations.
Recommended Textbook
The Basics of Communication A Relational Perspective 2nd Edition by Steve W. Duck
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15 Chapters
567 Verified Questions
567 Flashcards
Source URL: https://quizplus.com/study-set/3812
Page 2
Chapter 1: An Overview of Everyday Communication
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/76098
Sample Questions
Q1) When people from different cultures interact in one place, the use of symbols is more likely to be:
A) Iconic
B) Representational
C) More colorful
D) More textual
Answer: A
Q2) Relationships affect communication by:
A) Preventing expectations from affecting the meaning of a message
B) Minimizing the effective interpretation of a message
C) Establishing time frames for the interpretation of a message
D) Establishing expectations for the interpretation of a message
Answer: D
Q3) In order for people to communicate successfully, they must have:
A) Unlimited time
B) Financial resources
C) Shared assumptions
D) No relationship
Answer: C
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Page 3
Chapter 2: Verbal Communication
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) The indexical function of talk in relationships means that:
A) Talk can make something happen
B) Talk can indicate something about the nature or status of the relationship
C) Talk can create the essence of the relationship
D) Talk can terminate the relationship
Answer: B
Q2) Narratives in relationship talk serve a strategic purpose by:
A) Providing a way to make the conversation more interesting
B) Providing a way to lengthen the conversation
C) Providing a way to summarize the discussion
D) Providing an account or explanation of one's actions
Answer: D
Q3) The element of scene in Burke's pentad refers to:
A) Where the act happened
B) Who was involved
C) What happened in time
D) How the act happened
Answer: A
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4
Chapter 3: Nonverbal Communication
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) If you like to sit in the same seat in class every day and get upset if someone takes your spot, you are experiencing:
A) Primary territoriality
B) Secondary territoriality
C) Public territoriality
D) Tertiary territoriality
Answer: B
Q2) NVC is different from verbal communication because it is:
A) Continuous
B) Under our control
C) Guided by rules
D) Connected to culture
Answer: A
Q3) Explain the difference between static and dynamic nonverbal communication (NVC).
Answer: Static NVC does not change during an interaction (color of someone's eyes; furniture arrangement--usually). Dynamic nonverbal communication is changeable during the course of an interaction (tone of voice, eye contact).
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5
Chapter 4: Listening
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38 Verified Questions
38 Flashcards
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Sample Questions
Q1) When you hear an ad promising a 'lifetime warranty' on a product and doubt whether or not the offer is 'for real,' you are using critical listening to evaluate the message's:
A) Plausibility
B) Source
C) Argument
D) Evidence
Q2) Relational listening is best characterized as the ability to:
A) Accurately paraphrase a message
B) Understand how communication affects the relationship
C) Receive sensory stimuli
D) Perceive and focus on sensory stimuli
Q3) When you critically examine the consistency, appropriateness, and adequacy of the support for a speaker's argument, you are using critical listening to evaluate the message's:
A) Plausibility
B) Source
C) Argument
D) Context
Q4) Identify the difference between hearing and listening.
Page 6
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Chapter 5: Identities and Perceptions
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) In order to share narratives with others about our personal identity, we must have:
A) The ability to tell stories using symbols that represent shared meanings
B) The ability to tell stories well to all our listeners
C) The ability to tell new stories to each new listener we encounter
D) The ability to tell stories with consistency despite having many listeners
Q2) The idea of the performative self indicates:
A) We create narratives of our self according to social norms
B) We are guided by social ideals in fulfilling our identity
C) We use objects to represent our identity
D) We enact different identities in different settings
Q3) Self-disclosure is most likely to reveal information that is:
A) Private and confidential
B) Private and controversial
C) Public and controversial
D) Public and not sensitive
Q4) Identify the perception process.
Q5) Discuss Baxter and Montgomery's concept of the 'openness-closedness' dialectic as it applies to self-disclosure in relationships.
Q6) Explain the relationship between culture and identity formation.
Page 7
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Chapter 6: Talk and Interpersonal Relationships
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36 Verified Questions
36 Flashcards
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Sample Questions
Q1) Flirtation is a safe way to propose relationship growth.
A)True
B)False
Q2) Talk about relationships is managed consistently across all cultural boundaries.
A)True
B)False
Q3) If you begin preparing for new relationships after a breakup is over, defining what you do and don't want in the future, Duck suggests you are in this phase:
A) Dyadic
B) Social process
C) Grave-dressing
D) Resurrection
Q4) When you tell other people in the network about the relationship problem, seeking either their help to keep the relationship together or their support for your version of why it has come apart, you are experiencing which process of breakup?
A) Dyadic
B) Social
C) Intrapsychic
D) Grave-Dressing
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Chapter 7: Groups and Leaders
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) Any collection or assembly of people can be defined as a group, according to your text's authors.
A)True
B)False
Q2) Informal power is based on liking, relationships, and communication competence.
A)True
B)False
Q3) Power in groups is:
A) Always held by the designated leader
B) Sometimes based on communication competence
C) Based only on roles
D) Decided by majority rule.
Q4) Explain the concept of group cohesiveness.
Q5) You listen to your professor, follow the schedule on the syllabus, and submit your assignments on the due date, because your professor has __________ power.
A) Coercive
B) Referent
C) Legitimate
D) Expert
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Chapter 8: Culture and Communication
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36 Verified Questions
36 Flashcards
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Sample Questions
Q1) A high-context culture emphasizes community relationships, values, and ideas. Which of the following society is an example of high-context cultures?
A) France
B) US
C) Canada
D) China
Q2) Cultures are universally future-oriented rather than being focused on the past or present.
A)True
B)False
Q3) Identify the differences between individualist and collectivist cultures.
Q4) Explain what is meant by the term 'ethnocentric bias.'
Q5) In an organizational setting, a low-context culture would emphasize:
A) Commitment to people
B) Adhering to set plans
C) Concern for relationships
D) Open friendliness over privacy
Q6) Identify what is studied in the field of cross-cultural or intercultural communication.
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Chapter 9: Technology in Everyday Life
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38 Verified Questions
38 Flashcards
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Sample Questions
Q1) The use of cell phones can shape and affect relationships because:
A) Giving or denying your cell number to someone does not imply relational boundaries
B) Constant connection through cell calls implies the relationship is not important
C) Cell phones allow people to share experiences even when physically separated
D) Cell phones rarely are used for social coordination
Q2) People using screen names on the Internet are not necessarily accurately represented by their screen names.
A)True
B)False
Q3) Explain Cell Phones and Personal Relationships.
Q4) The appropriate use of technology is often determined by location and occasion as well as content.
A)True
B)False
Q5) Explain why an Internet user might choose a screen name that does not truly represent himself/herself.
Q6) Explain Reeves and Nass's concept of the 'media equation.'
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Page 11
Chapter 10: Relational Uses and Understanding of Media
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/76089
Sample Questions
Q1) The majority of people overestimate the actual amount of time they spend using the media.
A)True
B)False
Q2) Give an example of a cultural or generational difference in the use of media.
Q3) Identify why the early views of media as all-powerful, having an absolute/uniform influence on a mass audience, have been rejected by contemporary media scholars.
Q4) People often use multiple media simultaneously/concurrently.
A)True
B)False
Q5) According to uses and gratifications theory, if you watch a TV program on the Discovery Channel to gain more insight into and knowledge about Mayan ruins in Guatemala, you are using media for the following reason:
A) Escapism
B) Reality exploration
C) Character reference
D) Incidental reasons
Q6) Explain the basic idea of the concept of 'selective exposure.'
Q7) Identify four relational needs satisfied through the shared use of media.
Page 12
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Chapter 11: Preparing for a Public Presentation
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) Prior relationships between a speaker and audience can affect a presentation because:
A) The audience will have no expectations of the speaker
B) The audience will have expectations of the speaker
C) The audience will be less receptive to the speaker
D) The audience will be neutral towards the speaker
Q2) The best strategy for deciding on the sources of evidence to use in a presentation is:
A) Use biased sources to establish a definite opinion on your topic
B) Use sources written by people you know
C) Use sources that have expertise on your topic
D) Use only Internet sources
Q3) A speaker should only give presentations on what he or she already knows without consulting other sources of information.
A)True
B)False
Q4) Explain the difference between the general and the specific purpose of a presentation.
Q5) Explain the different purposes in giving informative versus persuasive presentations.
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Chapter 12: Developing a Public Presentation
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) Using humor in a presentation, whether in the introduction, body, or conclusion, requires:
A) Standup talent
B) Appropriateness
C) Excellent timing
D) A younger audience
Q2) In writing an attention-getter for the introduction, a speaker must be sure he/she is comfortable with it.
A)True
B)False
Q3) In selecting an organizational pattern for a presentation, a speaker should:
A) Use the pattern he/she knows best
B) Consider topic, purpose, and audience
C) Use the pattern the audience knows best
D) Consider avoiding unity principle
Q4) Chronological organization follows the relationship of main points in terms of their physical proximity/direction.
A)True
B)False
Q5) Explain why you should avoid ending a speech by saying, "Thank you."
Page 14
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Chapter 13: Relating Through Informative Speeches and Persuasive Speeches
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38 Verified Questions
38 Flashcards
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Sample Questions
Q1) Social judgment theory claims that audiences have an anchor position, their preferred or acceptable position on a topic or issue, within:
A) The latitude of acceptance
B) The latitude of rejection
C) The latitude of noncommitment
D) The latitude of indifference
Q2) Define the Aristotelian artistic proofs of ethos, pathos, and logos.
Q3) Compare and contrast inductive and deductive reasoning.
Q4) Informative and persuasive presentations are alike in that both require:
A) Lack of trust between audience and speaker
B) Good development and organization
C) Little credible evidence or support
D) No relationship with the audience
Q5) If you are certain that you and your audience share certain key beliefs so that you do not have to fully explain each and every step of your persuasive argument, you might employ:
A) A syllogism
B) An enthymeme
C) A counterargument
D) A logos
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Chapter 14: Delivering a Public Presentation
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Explain why a speaker would want to consider culture in deciding how much or little eye contact to have with the audience.
Q2) The difference between dynamism and inspiring is that:
A) Dynamism is how enthusiastic you make others; inspiring is how enthusiastic you are
B) Both are part of speaker credibility
C) Dynamism is how enthusiastic you are; inspiring is how enthusiastic you make others
D) Dynamism and inspiring are part of sociability
Q3) Communication apprehension can be diminished if a speaker is able to:
A) Get to know the audience
B) Pick a topic that is not that important
C) Give a speech with very little preparation
D) Memorize the entire presentation word-for-word
Q4) In using memorized delivery, a speaker might encounter difficulties with:
A) Sounding less natural/conversational
B) Failing to remember information
C) Accuracy of prepared information
D) All of the above
Q5) Discuss the role of dynamism/extroversion in establishing speaker credibility.
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Chapter 15: Interviewing
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/76084
Sample Questions
Q1) If illegal questions are asked during the interview process, you may need to seriously question whether the position and the employer are right for you.
A)True
B)False
Q2) Which of the following is not one of the question pattern sequences found in interviews?
A) Funnel sequence
B) Inverted Funnel sequence
C) Tunnel sequence
D) Tangent sequence
Q3) Which of the following is not one of the purposes accomplished with the cover letter?
A) to declare interest in the position
B) to compel the person to read your resume
C) to request an interview
D) to establish the tone of the interview
Q4) Identify the 3 types of interview question sequences discussed in the chapter and provide an example of when each type would be effectively used in an interview.
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