Personal Development for Managers Pre-Test
Questions
Course Introduction
Personal Development for Managers is designed to equip current and aspiring managers with the essential skills, attitudes, and self-awareness necessary for effective leadership in todays dynamic workplace. The course explores personal growth strategies, emotional intelligence, decision-making, communication proficiency, time and stress management, and ethical considerations. Through practical exercises, reflective assessments, and case studies, participants learn to identify their strengths and areas for improvement, set meaningful goals, and foster resilience. By developing these competencies, managers are empowered to lead teams more effectively, drive organizational performance, and cultivate a positive work environment.
Recommended Textbook
Developing Management Skills 8th Edition by David
A. Whetten
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10 Chapters
1006 Verified Questions
1006 Flashcards
Source URL: https://quizplus.com/study-set/2240 Page 2
Chapter 1: Developing Self-Awareness
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99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/44523
Sample Questions
Q1) If your goal in life is to live a stimulating and active life,what is this an example of?
A)Terminal value
B)Instrumental value
C)Attitudinal value
D)Interpersonal need value
Answer: A
Q2) Janet reads her horoscope and calls the psychic hot line for advice every day.Which would most likely apply to Janet?
A)Internal locus of control
B)External locus of control
C)Tolerance for ambiguity
D)None of the above
Answer: B
Q3) Which best describes core self-evaluation?
A)The extent to which people accurately evaluate how others think about them
B)The extent to which people are able to diagnose their own emotions
C)The extent to which people value themselves and feel proficient as individuals
D)The extent to which people want affection
Answer: C
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Chapter 2: Managing Personal Stress
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) If a child refuses to eat a cookie so later in the day he can have something he likes more,what ability related to emotional intelligence is he exhibiting?
A)Controlling or keeping in check negative emotions
B)Recognizing or understanding his own feelings
C)Delaying immediate gratification to achieve a goal
D)Controlling or keeping in check positive emotions
Answer: C
Q2) Bonnie has recently been promoted to manager of customer service and is determined to eliminate time stressors in her new role.To accomplish her goal,she should focus on activities that are categorized in terms of low importance and high urgency.
A)True
B)False Answer: False
Q3) Defense mechanisms are employed in the resistance stage of stress.
A)True
B)False
Answer: True
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4
Chapter 3: Solving Problems Analytically and Creatively
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) One major difference between effective,creative problem solvers and other people is that creative problem solvers are less constrained in both defining the problem and developing solutions.
A)True
B)False
Answer: True
Q2) The stage of creative problem solving that is defined by mostly unconscious mental activity in which the mind combines unrelated thoughts in pursuit of a solution is the illumination stage.
A)True
B)False
Answer: False
Q3) The principle of compression is a key technique to unlocking an individual's creative potential.
A)True
B)False
Answer: False
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Page 5
Chapter 4: Building Relationships by Communicating
Supportively
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) If I own my communication,what does that mean?
A)I can sell it to the highest bidder.
B)I can imply to receivers of my message that I am superior to them.
C)I can imply to receivers of my message that I want to keep my distance between them and me.
D)I can imply to receivers of my message that I am willing to invest in this relationship.
Q2) Explain the major response types used in supportive listening.Provide the key advantages and disadvantages for each response type.
Q3) You take responsibility for your statements,using first-person words,such as "I," "me," and "mine." You are practicing validating communication.
A)True
B)False
Q4) Whereas coaching focuses on attitudes,counseling concentrates on abilities. A)True
B)False
Q5) How were principles of descriptive communication violated? What would you do differently to make the communication more descriptive?
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Chapter 5: Gaining Power and Influence
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97 Verified Questions
97 Flashcards
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Sample Questions
Q1) You have a desire to move up in the company.You have been offered two positions.One position is more people oriented and the other position is more task oriented.Which position should you take?
A)You should take the people-oriented position.
B)You should take the task-oriented position.
C)It doesn't matter.Either position will work equally well assuming you do a good job.
Q2) Which is a characteristic of a powerful manager?
A)Is rule-minded
B)Accomplishes more personally
C)Does more with less resources available
D)Limits information that others get
Q3) The ability to influence another person's behavior through the possession of knowledge,experience,or judgment is based upon the power base of legitimacy. A)True
B)False
Q4) What could you do to maintain position power if you were the plant manager?
Q5) Explain the determinants of personal power.Provide examples for each determinant.
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Page 7
Chapter 6: Motivating Others
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) The book lays out a step-by-step program for an effective motivational program.If a manager has a Theory X outlook,would he/she buy into this program?
A)Yes
B)No
C)There is not enough information to make a decision.
Q2) Assume George is a poor performer.You have already provided the necessary resources and training he needs to do the job,yet his performance continues to decline.What is the next step?
A)Release George-How many chances does a person get?
B)Redesign the job
C)Reassign George to another position
D)Place George in a place where his performance will not hurt the company
Q3) When an employee does not perform at the level you had hoped,what steps (in order)should you take to extinguish the unacceptable behavior and replace it with an acceptable one?
A)Ignore,reprimand,redirect
B)Redirect,reprimand,reward
C)Question,redirect,reward
D)Reprimand,redirect,reward
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Page 8
Chapter 7: Managing Conflict
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95 Verified Questions
95 Flashcards
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Sample Questions
Q1) In effectively handling a conflict,what should you do?
A)Adopt the most appropriate approach based on your dominant personality characteristics.
B)Adopt the most appropriate approach depending on the nature of the conflict.
C)Always choose collaboration.
Q2) If the issue is moderately important to all parties,time is not an issue,but the ongoing relationship has a certain level of importance,which conflict response should be used?
A)Forcing
B)Accommodating
C)Avoiding
D)Compromising
Q3) An Asian,Jialin Yow,is a new hire in the research and development division of an international corporation.When faced with conflict,he prefers the nonconfrontational styles of avoiding and compromising.
A)True
B)False
Q4) What would you do for implementation and follow-up?
Q5) What are the sources of conflict in this case?
Q6) What would you do to generate a solution? What might the solution be?
Page 9
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Chapter 8: Empowering and Delegating
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98 Verified Questions
98 Flashcards
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Sample Questions
Q1) The guideline to model the behaviors you want others to achieve is related to which dimension(s)of empowerment?
A)All five dimensions are related.
B)Self-efficacy and self-determination are related.
C)Self-efficacy and meaningfulness are related.
D)Self-efficacy and trust are related.
E)Only self-efficacy is related.
Q2) If you were an outside consultant attending the meeting,what advice would you give Ken? What advice would you give Ruth?
Q3) What should Ruth and Ken discuss in their meeting? Identify specific agenda items that should be raised.
Q4) If you have a basic level of competence,a willingness to put forth effort to accomplish a task,and the absence of overwhelming inhibitors to success,then which would you probably score high in?
A)Self-efficacy
B)Self-determination
C)Personal consequence
D)Meaningfulness
E)Trust
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Chapter 9: Building Effective Teams and Teamwork
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98 Verified Questions
98 Flashcards
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Sample Questions
Q1) During what stage of team development is the main challenge to create a cohesive unit?
A)Forming
B)Norming
C)Storming
D)Performing
Q2) Two key skills associated with team membership are playing advantageous roles and providing helpful feedback to build relationships with other team members.
A)True
B)False
Q3) If your team's development was in the storming stage,which of the following behaviors would you most likely see?
A)Dependence
B)Coalitions being formed
C)Conformity to standards and expectations
D)Unconditional commitment to the team
Q4) What was the ELITE Team's core competence? What supports your conclusion?
Q5) What points to a high level of trust among the ELITE team members?
Q6) Explain briefly the task-facilitating roles that can enhance team performance.
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Chapter 10: Leading Positive Change
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94 Verified Questions
94 Flashcards
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Sample Questions
Q1) A manager that is trying to change an organization from being inefficient to being efficient is trying to close an abundant gap.
A)True
B)False
Q2) Which statement is true concerning institutionalizing positive change?
A)Every manager's goal should be to find a few key people who can best lead positive change and empower them to lead others.
B)Every manager's goal should be to handle the task of leading positive change at the highest levels of leadership possible.
C)Every manager's goal should be to help as many people learn to lead positive change as possible.
Q3) In 1982,how did Iacocca maintain positivity? What is the vision for the company? What symbolic events are used?
Q4) In 1979 with the company in such bad shape and the economy so dismal,how does Iacocca create a climate of positivity? What symbols are used? What small wins were identified?
Q5) Explain the five key management skills and activities required to lead positive change.
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