Organizational Behavior Review Questions
Course Introduction
Organizational Behavior explores the dynamics of individual and group conduct within business settings, focusing on how people interact, communicate, and work together to achieve organizational goals. This course covers key topics such as motivation, leadership, team dynamics, decision-making, organizational culture, and change management. Through theoretical frameworks and real-world case studies, students gain insight into the psychological and structural factors that influence workplace behavior, enabling them to better understand and manage both themselves and others in professional environments.
Recommended Textbook
Principles of Management Version 2.0 by Mason A. Carpenter
Available Study Resources on Quizplus
15 Chapters
1564 Verified Questions
1564 Flashcards
Source URL: https://quizplus.com/study-set/2515
Page 2
Chapter 1: Introduction
Available Study Resources on Quizplus for this Chatper
127 Verified Questions
127 Flashcards
Source URL: https://quizplus.com/quiz/50013
Sample Questions
Q1) Three different types of planning used in the function of management are:
A) strategic, tactical, and operational.
B) strategic, organizational design, and job design.
C) job design, job enrichment, and teamwork.
D) strategic, organizational design, and operational.
Answer: A
Q2) Economic performance of a firm is a function of its success in producing benefits for its owners in particular, accomplished through product innovation and the efficient use of resources to produce some form of profit.
A)True
B)False
Answer: True
Q3) Entrepreneurship is defined as the recognition and implementation of a good idea. A)True
B)False
Answer: False
Q4) A _____ is a cohesive coalition of people working together to achieve the team agenda.
Answer: team
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: International Trade and Foreign Direct Investment
Available Study Resources on Quizplus for this Chatper
157 Verified Questions
157 Flashcards
Source URL: https://quizplus.com/quiz/50012
Sample Questions
Q1) The final step in the ethical decision making process is:
A) Identify the stakeholders and consider the situation from their point of view.
B) Ask yourself how the action makes you feel about yourself.
C) Make decisions.
D) Monitor outcomes.
Answer: D
Q2) Fayol, Taylor, and the Gilbreths all addressed the issues of ____________ improvement and ensuring a smooth-running organization.
Answer: productivity
Q3) "Workers must be fairly paid for their services" is called the _____________ principle from Fayol.
Answer: remuneration
Q4) Organizations and social movements alike are using wikis to help people find others with the skills and talents to solve pressing problems.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Culture and Business
Available Study Resources on Quizplus for this Chatper
110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/50011
Sample Questions
Q1) Exit interviews involve a meeting with the departing employee's manager.
A)True
B)False
Answer: False
Q2) __________ is the tendency to overestimate our performance and capabilities and see oneself in a more positive light than that held by others.
Answer: Self-enhancement bias
Q3) How do the values a person holds affect their employment? )
Answer: Someone who val ues stimulation highly may seek jobs that involve fast action and high risk, such as a firefighter, or police officer Someone who values achievement highly may be likely to become an entrepreneur
Q4) Biased visual perception may not necessarily lead to inaccurate inferences about the people and objects around us.
A)True
B)False
Answer: False
Q5) A factor biasing our perception is _____________.
Answer: stereotypes
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: World Economies
Available Study Resources on Quizplus for this Chatper
100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/50010
Sample Questions
Q1) _________________ is the formal, guided process for integrating the people, information, and technology of an organization.
Q2) ____________ and ___________ are statements from the organization that answer questions about 'who they are, what do they value, and where they're going.'
Q3) ________________ draws on the right side of our brains and is about changing patterns and perceptions.
Q4) Human resources management alignment means:
A) To integrate employees with goals, mission and vision
B) To integrate HR with the culture of the organization
C) To integrate decisions about people with decisions about the results of an organization
D) Integrate management and employee performance goals
Q5) The best vision statements create harmony with regard to the status quo.
A)True B)False
Q6) Who are organizational stakeholders?
Q7) One criterion of a good strategy is how well it helps the firm achieve its
Q8) What is an example of taking an existing idea and making it better?
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Global and Regional Economic Cooperation and Integration
Available Study Resources on Quizplus for this Chatper
137 Verified Questions
137 Flashcards
Source URL: https://quizplus.com/quiz/50009
Sample Questions
Q1) _______________ refers to the strategy where competitive advantage is based on superior products or service.
Q2) A ______________ strategy refers to the strategy where competitive advantage is based on superior products or service.
Q3) The particular bundles of resources and capabilities that provide unique advantages to the firm are considered ___________________.
Q4) According to Mintzberg, the percent of intended strategy that becomes a reality is:
A) Less than 10
B) 10-30
C) 30-50
D) more than 50
Q5) The different aspects of strategy as distinguished by Mintzberg include which of the following?
A) Consequential
B) Differentiate
C) Realized
D) Permanent
Q6) ________________ stands for strengths, weaknesses, opportunities, and threats.
Page 7
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: International Monetary System
Available Study Resources on Quizplus for this Chatper
64 Verified Questions
64 Flashcards
Source URL: https://quizplus.com/quiz/50008
Sample Questions
Q1) A Balanced Scorecard relies on which of the following processes to bind short-term activities to long-term activities?
A) Communicating the vision
B) Performance metrics
C) Communicating and linking
D) Succession planning
Q2) ___________ reflects measures of an organization's commitment to individuals, communities, and the natural environment..
Q3) What is the acronym SMART?
Q4) __________________ is a systematic and organized approach that aims to increase organizational performance by aligning the subordinate objectives throughout the organization with the overall goals set by management.
Q5) Goals and objectives are a not a basis for reward systems.
A)True
B)False
Q6) What is a tangible objective?
Q7) What should you do if you get a poor review?
Q8) MBO was first outlined by ________________.
Q9) How do you prepare for an upcoming review?
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Foreign Exchange and the Global Capital Markets
Available Study Resources on Quizplus for this Chatper
98 Verified Questions
98 Flashcards
Source URL: https://quizplus.com/quiz/50007
Sample Questions
Q1) The following statements regarding tall structures in an organization are true EXCEPT:
A) Tall structures are better at satisfying security needs of employees then in flat structures
B) Number of employees reporting to each manager tends to be smaller in tall structures
C) Employees feel a greater sense of job security in tall structures
D) In tall structures, there is a greater level of freedom of action for each employee
Q2) Research indicates that flat organizations provide greater satisfaction for employees.
A)True
B)False
Q3) What are the four aspects of organizational structure that have been frequently studied in the literature and are mentioned in your text?
Q4) You may think that your idea is great, but listening to those who resist may not give you valuable ideas about your idea.
Q5) How does Nokia keep their organization open to change?
Q6) How does a change in the environment create change within an organization?
9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: International Expansion and Global Market Opportunity Assessment
Available Study Resources on Quizplus for this Chatper
93 Verified Questions
93 Flashcards
Source URL: https://quizplus.com/quiz/50006
Sample Questions
Q1) A statement of purpose describing who the company is and what they do is a(n)
Q2) It is more common to see rewards tied to performance indicators as opposed to seniority or loyalty in companies whose cultures are:
A) Aggressive
B) Innovative
C) Outcome-oriented
D) Team-oriented
Q3) Organizational culture profile is represented by
A) Innovative
B) Outcome-oriented
C) Stable
D) All of the above
Q4) What are two reasons Starbucks is considered a people-oriented culture organization?
Q5) ______________ refers to the natural process where the candidates who do not fit in will leave the company.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Q6) Prior to its recent merger with United Airlines, how did Continental Airlines successfully change its culture?
Chapter 9: Exporting, Importing, and Global Sourcing
Available Study Resources on Quizplus for this Chatper
95 Verified Questions
95 Flashcards
Source URL: https://quizplus.com/quiz/50005
Sample Questions
Q1) Transformational leaders rely on their charisma, persuasiveness, and personal appeal to change and inspire their companies.
A)True
B)False
Q2) The counterpart to the transactional leadership approach, in which the leader focuses on getting employees to achieve organizational goals is called
Q3) In a study conducted in a research organization, scientists viewed democratic leadership most favorably, and authoritarian leadership least favorably.
A)True
B)False
Q4) If you can say that the person you hated working with was still a nice person, you would have a low LPC scale.
A)True
B)False
Q5) What are the two broad categories of leader behavior?
Q6) What is the authentic leadership approach?
Q7) Task-oriented behaviors are sometimes called ______________ structure.
Q8) Explain the least preferred coworker scale from the contingency theory?
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Strategy and International Business
Available Study Resources on Quizplus for this Chatper
64 Verified Questions
64 Flashcards
Source URL: https://quizplus.com/quiz/50004
Sample Questions
Q1) Research shows that for top management teams, groups that debate issues and which are diverse make decisions that are more comprehensive and better for the bottom line in terms of profitability and sales.
A)True
B)False
Q2) People often use the rational decision making model when:
A) Information on alternatives can be gathered and quantified
B) The minimum criteria are clear
C) Goals are unclear
D) Solutions to the problem are not clear
Q3) Kahneman and Tversky found that individuals are influenced in making decisions by which of the following?
A) De-escalation
B) Overconfidence
C) Decision bias
D) Constructing bias
Q4) A group process using written responses to a series of questionnaires instead of physically bringing individuals together to make a decision is called _____________.
Q5) What are the four steps to nominal group technique?
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Global Entrepreneurship and Intrapreneurship
Available Study Resources on Quizplus for this Chatper
102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/50003
Sample Questions
Q1) Communication within an organization flows:
A) Upward
B) Downward
C) Lateral
D) Many directions
Q2) The ______________ is one example of an external communication that combines the look of an article with the focused message of an ad.
Q3) What is the process model of communication?
Q4) When the message is emotional, the sender should use _____________.
Q5) In contrast to verbal communications, ______________ business communications are printed messages.
Q6) Selective perception is the distortion or withholding of information to manage a person's reactions.
A)True
B)False
Q7) Written communication is often asynchronous.
A)True
B)False
Page 13
Q8) The study of meaning in communication is _______________.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Winning Through Effective, Global Talent Management
Available Study Resources on Quizplus for this Chatper
109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/50002
Sample Questions
Q1) A group with low collective efficacy is one whose members share a belief in the group's capability to pursue its agreed-upon course of action and attain its goals.
A)True
B)False
Q2) Self-managed teams do not have a leader.
A)True
B)False
Q3) A ______________ is a temporary team which is asked to address a specific issue or problem until it is resolved.
Q4) The Ringlemann effect is also known as _______________.
Q5) A _______________ is a particular type of group; a cohesive coalition of people working together to achieve mutual goals.
Q6) A special form of self-managed teams is called _______________ teams.
Q7) Why did organizations first begin to use self-managed teams?
Q8) Team meetings can help a team coordinate and share roles.
A)True
B)False
Q9) What are five strategies that can boost team effectiveness? Page 14
Q10) Why do companies have top management teams?
To view all questions and flashcards with answers, click on the resource link above.
Page 15
Chapter 13: Harnessing the Engine of Global Innovation
Available Study Resources on Quizplus for this Chatper
114 Verified Questions
114 Flashcards
Source URL: https://quizplus.com/quiz/50001
Sample Questions
Q1) In ERG theory, _______________ corresponds to social needs, and growth needs refer to Maslow's esteem and self-actualization needs.
Q2) Providing a reward after a specified period of time, such as a sales bonus once a month, is what schedule?
A) Continuous
B) Fixed ratio
C) Fixed interval
D) Variable ratio
Q3) Once physiological needs are satisfied, people tend to become concerned about self-actualization.
A)True
B)False
Q4) How might a high need for affiliation serve as a disadvantage in managerial positions?
Q5) Nagging an employee to complete a report is an example of negative reinforcement.
A)True
B)False
Q6) What is Frederick Herzberg's Two-Factor Theory?
Page 16
To view all questions and flashcards with answers, click on the resource link above.
Chapter 14: Competing Effectively Through Global
Marketing, Distribution, and Supply-Chain Management
Available Study Resources on Quizplus for this Chatper
111 Verified Questions
111 Flashcards
Source URL: https://quizplus.com/quiz/50000
Sample Questions
Q1) Lean is just another cost-cutting program of the kind we often see in business organizations.
A)True
B)False
Q2) Current liabilities are those coming due in the long term.
A)True
B)False
Q3) What are operating expenses?
Q4) _____________ in the form of raw materials, work-in-progress or finished goods represents a capital outlay that has not yet produced an income either by the producer or for the consumer.
Q5) The ______________ was originally introduced to integrate financial and non-financial controls in a way that provided an understanding of the determinants of firm performance.
Q6) Examples of feedback control include preventive maintenance on machinery and equipment and due diligence on investments.
A)True
B)False
17
Q7) _____________ expenses are those expenses that vary with the level of sales.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 15: Understanding the Roles of Finance and Accounting in Global Competitive Advantage
Available Study Resources on Quizplus for this Chatper
83 Verified Questions
83 Flashcards
Source URL: https://quizplus.com/quiz/49999
Sample Questions
Q1) What are the five levels of succession planning?
Q2) A set of management practices that attempt to create an environment within an organization where the employee has greater involvement and responsibility is:
A) HPWS
B) SHRM
C) e-HRM
D) Major critical success factors
Q3) Which of the following indirect compensation elements is not required by law?
A) Social security
B) Retirement program
C) Unemployment
D) Disability payment
Q4) What is HPWS?
Q5) ______________ for the job requires more than having a good attitude about receiving good pay and benefits-it means that an employee's goals and aspirations also match those of the company.
Q6) What are the two main theories of how to reward employees?
Q8) Give three suggestions for writing an effective job description. Page 18
Q7) _____________ refers to the many HR tasks being done online by employees.
To view all questions and flashcards with answers, click on the resource link above.
Page 19