Management Theory and Practice Practice Exam
Course Introduction
Management Theory and Practice explores the fundamental principles, concepts, and applications essential to effective organizational management. This course examines the evolution of management thought, from classical to contemporary approaches, and emphasizes the integration of theory with real-world practices. Key topics include planning, organizing, leading, and controlling, as well as decision-making, motivation, leadership styles, and ethical considerations. Through case studies, discussions, and practical exercises, students develop critical thinking and problem-solving skills necessary for managing people, resources, and change in a dynamic business environment.
Recommended Textbook
Understanding Management 10th Edition by
Richard L. Daft
Available Study Resources on Quizplus
15 Chapters
975 Verified Questions
975 Flashcards
Source URL: https://quizplus.com/study-set/1415
Page 2
Chapter 1: The World of Innovative Management
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28091
Sample Questions
Q1) According to Fayol,similar activities in an organization should be grouped together under one manager.This administrative principle is known as _____.
Answer: unity of direction
Q2) _____ is the attainment of organizational goals in an effective and efficient manner through planning,organizing,leading,and controlling organizational resources.
Answer: Management
Q3) Thesystemsthinkingapproachdevelopstheoriesabouthumanbehaviorbasedonscientific methodsandstudy.
A)True
B)False
Answer: False
Q4) Describe the manager's informational roles.
Answer: In an informational capacity,a manager is a monitor,seeking and receiving information,scanning periodicals and reports,and maintaining personal contacts;a disseminator,forwarding information to other organization members and sending memos and reports;and a spokesperson,transmitting information to outsiders through speeches and reports.
To view all questions and flashcards with answers, click on the resource link above.
3
Chapter 2: The Environment and Corporate Culture
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28092
Sample Questions
Q1) Discuss the different levels of culture.
Answer: Culture can be analyzed at three levels.At the surface,there are the visible representations of culture,such as ceremonies and patterns of behaviors.These representations are easily observable.The second level of culture can be found in expressed ideas and values.These ideas and values can be identified through an analysis of such things as symbols and stories.The third level of culture refers to those values and understandings that are so deeply held that they are unobservable and operate at the level of the subconscious and/or unconscious.
Q2) _____ is an approach to boundary spanning which results from using sophisticated software to search through large amounts of internal and external data to spot patterns,trends,and relationships that might be significant.
A)Merger intelligence
B)Business intelligence
C)Competitive intelligence
D)Partnership intelligence
E)Environment intelligence
Answer: B
Q3) Steve Jobs exemplified the _____ figure in corporate culture.
Answer: hero
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: Managing in a Global Environment
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28093
Sample Questions
Q1) Your grocery store in India is having trouble getting the local farmers to supply you with the proper produce.This is a problem with India's:
A)product market.
B)resource market.
C)infrastructure.
D)economy.
E)power distance.
Answer: B
Q2) Collectivism means a preference for a tightly knit social framework in which individuals look after one another and organizations protect their members' interests.
A)True
B)False
Answer: True
Q3) The _____ dimension of the global mind-set means knowing about the global environment and global business,mentally understanding how cultures differ,and having the ability to interpret complex global changes.
Answer: cognitive
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Managing Ethics and Social Responsibility
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28094
Sample Questions
Q1) The _____ leadership style matches with the preconventional level of personal moral development.
A)autocratic
B)team oriented
C)servant leadership
D)guiding/encouraging
E)transforming
Q2) Social responsibility is management's obligation to make choices and take actions that will contribute to the welfare and interests of society as well as the organization.
A)True
B)False
Q3) All of the following are examples of special interest groups,except:
A)professional associations.
B)trade associations.
C)political action committees.
D)courts.
E)consumerists.
Q4) _____ justice requires that rules should be clearly stated and consistently and impartially enforced.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Planning and Goal Setting
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28095
Sample Questions
Q1) Sarah is a middle manager at Stylin' Sneakers Corporation.She is most likely responsible for the achievement of _____ goals.
A)operational
B)tactical
C)strategic
D)lower-level
E)top-level
Q2) Goals that define the outcomes that major departments must achieve in order for the organization to reach its overall goals are known as _____ goals.
Q3) Defining operational goals and plans occurs in the execution phase of the organizational planning process.
A)True
B)False
Q4) Goals are most effective when they are specific,measurable,challenging and linked to rewards.
A)True
B)False
Q5) In the BCG matrix,the dog has _____ market share and _____ business growth rate.
Q6) Compare the four levels of goals and plans.
Page 7
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Managerial Decision Making
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28096
Sample Questions
Q1) The _____ style is often the style adopted by managers having a deep concern for others as individuals.
Q2) When managers base decisions on what has worked in the past and fail to explore new options,they are:
A)perpetuating the status quo.
B)being influenced by emotions.
C)being overconfident.
D)justifying past actions.
E)seeing what they want to see.
Q3) All of the following are cognitive biases that can affect manager's judgment,except:
A)being influenced by initial impressions.
B)justifying past decisions.
C)seeing what you don't want to see.
D)perpetuating the status quo.
E)overconfidence.
Q4) In the _____,managers invest time in reviewing the results of decisions and learn from them.
Q5) _____ is important because decision making is a continuous,never ending process.
Q6) What are the six steps in the managerial decision making process?
Page 8
To view all questions and flashcards with answers, click on the resource link above.
Chapter 7: Designing Organization Structure
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28097
Sample Questions
Q1) What is(are)the difference(s)between cross-functional and permanent teams?
Q2) With a(n)_____ strategy,the organization attempts to develop innovative products unique to the market.
A)differentiation
B)integration
C)reengineering
D)cost leadership
E)defensive
Q3) Describe service technology.
Q4) The visual representation of an organization's structure is called the _____.
Q5) All of the following are advantages of a divisional structure,except:
A)high concern for customers' needs.
B)fast response, flexibility in an unstable environment.
C)emphasis on overall product and division goals.
D)development of general management skills.
E)there is little duplication of services across divisions.
Q6) For companies to operate effectively,the amount of centralization or decentralization should fit the firm's strategy.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Managing Change and Innovation
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28098
Sample Questions
Q1) The application of behavioral science knowledge to improve an organization's health and effectiveness is known as _____ .
Q2) Sandbox Sally's,Inc.is making some changes to the work schedules of its employees.Some of the employees are not happy with the changes.As their manager,Harry tells them that they can accept it or leave.What approach to change implementation is Harry using?
A)Negotiation
B)Top management support
C)Participation
D)Coercion
E)Education
Q3) List the four reasons why employees tend to resist change.
Q4) A type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent is called _____ .
Q5) Some companies are practicing _____ innovation by creating innovative,low-cost products for emerging markets and then quickly and inexpensively repackaging them for sale in developed countries.
Q6) Describe the tactics for overcoming resistance to change.
Page 10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Managing Human Resources and Diversity
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28099
Sample Questions
Q1) Which racial or ethnic category currently represents the largest and fastest growing minority group?
A)White
B)African American
C)Asian
D)Hispanic
E)Native American
Q2) Which of the following means that an organization accommodates several subcultures?
A)Monoculturalism
B)Pluralism
C)Ethnorelativism
D)Geocentricism
E)Ethnocentrism
Q3) One of the questions that human resource planning should consider includes "what is the profit margin and inventory turnover rate?"
A)True
B)False
Q4) List the most frequently used selection devices.
Q5) Define discrimination and affirmative action.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Understanding Individual Behavior
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28100
Sample Questions
Q1) The first step toward better time management is to:
A)decide the first action.
B)empty your head.
C)delegate as necessary.
D)defer some things to be done later.
E)get organized.
Q2) Rachel is described by her colleagues as pragmatic,super-competitive,and more likely to persuade than be persuaded.She fits which personality category most closely?
A)High Mach
B)Low Mach
C)High Feeling
D)Low Feeling
E)Moderate Thinking
Q3) ______ are stressors arising from the tasks required of a person holding a particular job.
Q4) Work behavior that goes beyond job requirements and contributes as needed to the organization's success is referred to as ______.
Q5) ______ are stressors associated with relationships in the organization.
Q6) Loyalty to and heavy involvement in one's organization is called ______.
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Leadership
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28101
Sample Questions
Q1) A(n)_____ leader is distinguished by a special ability to bring about innovation and change.
Q2) Which of the following is NOT one of Schmidt's five leadership precepts?
A)Get to know your employees
B)Create new ways to reward high performers
C)Ensure the integrity of the hierarchy
D)Let employees own the problems
E)Have employees' performance reviewed by respected others
Q3) The _____ has the ability to inspire and motivate people to do more than they would normally do,despite obstacles and personal sacrifice.
Q4) Which of the following is a desired characteristic of both leaders and followers?
A)Honesty
B)Intelligence
C)Loyalty
D)Dependability
E)Cooperation
Q5) In _____,the leader favors a consensual and collaborative process,and influence derives from relationships rather than position power and formal authority.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Motivating Employees
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28102
Sample Questions
Q1) Frank is primarily driven by a need to establish close social relationships with other people.Alderfer would say he is motivated by:
A)growth needs.
B)existence needs.
C)relatedness needs.
D)self-actualization needs.
E)physiological needs.
Q2) A high need for _____ is associated with successful attainment of top levels in the organizational hierarchy,according to McClelland.
A)power
B)achievement
C)affiliation
D)success
E)expertise
Q3) A state of _____ exists whenever the ratio of one person's outcomes to inputs equals the ratio of another's outcomes to inputs.
Q4) The arousal,direction,and persistence of behavior refers to motivation.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Managing Communication
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28103
Sample Questions
Q1) To translate the symbols used in a message for the purpose of interpreting its meaning is called _____.
Q2) Managers spend 80 percent of every working day doing desk work.
A)True
B)False
Q3) Define nonverbal communication and briefly discuss its importance to communicating in organizations.
Q4) Most executives now believe that important information flows from the:
A)top down.
B)bottom up.
C)diagonal level.
D)horizontal level to diagonal level.
E)internal to external.
Q5) _____ occurs when the receiver responds to the sender's communication with a return message.
Q6) Formal _____ includes messages that flow from the lower to the higher levels in the organization's hierarchy.
Q7) _____ channels are those that flow within the chain of command or task responsibility defined by the organization.
Page 15
To view all questions and flashcards with answers, click on the resource link above.
Chapter 14: Leading Teams
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28104
Sample Questions
Q1) All of these behaviors are consistent with the role of a task specialist,except:
A)seek information.
B)initiation.
C)summarize.
D)compromise.
E)energize.
Q2) Which of the following teams are created outside the formal organization structure to undertake a project of special importance or creativity?
A)Vertical
B)Command
C)Special-purpose
D)Cross-functional
E)Functional
Q3) _____ is defined as the extent to which members are attracted to the team and motivated to remain in it.
Q4) _____ refers to the tendency for the presence of others to enhance an individual's motivation and performance.
Q5) List the five stages of team development.
Q6) What are the three key components of the author's definition of a team?
Page 16
To view all questions and flashcards with answers, click on the resource link above.
Chapter 15: Managing Quality and Performance
Available Study Resources on Quizplus for this Chatper
65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/28105
Sample Questions
Q1) According to the control model,after establishing standards of performance the manager should:
A)compare performance to standards.
B)get the standards approved by the supervisors and subordinates.
C)measure actual performance.
D)take corrective action.
E)provide feedback.
Q2) Which of the following is the process of measuring your organizational process against the best in the industry?
A)Outsourcing
B)Continuous improvement
C)Environmental analysis
D)Benchmarking
E)Competitive measurement
Q3) Bottom-up budgeting is a process in which lower level managers anticipate their department's resource needs and pass them up to top management for approval.
A)True
B)False
Q4) _____ focuses on whether performance meets established standards.
To view all questions and flashcards with answers, click on the resource link above. Page 17