Management Principles
Final Exam
Course Introduction
Management Principles is an introductory course that explores the fundamental concepts and functions of management, including planning, organizing, leading, and controlling within organizations. Students gain insights into the roles and responsibilities of managers, the dynamics of decision-making, motivation techniques, strategic planning, and the importance of organizational structure and culture. Through case studies and real-world examples, the course emphasizes the development of critical management skills and ethical practices necessary for effective leadership in todays evolving business environment.
Recommended Textbook
Human Resource Management 6th Edition by H. John Bernardin
Available Study Resources on Quizplus 14 Chapters
794 Verified Questions
794 Flashcards
Source URL: https://quizplus.com/study-set/1288 Page 2
Chapter 1: Strategic Human Resource Management in a Changing Environment
Available Study Resources on Quizplus for this Chatper
53 Verified Questions
53 Flashcards
Source URL: https://quizplus.com/quiz/25592
Sample Questions
Q1) List a 3 to 5 major Human Resources Management (HRM)responsibilities.
Answer: Major HRM responsibilities include work design and job analysis,training and development,recruiting,compensation,team-building,performance management and appraisal,worker health and safety issues,as well as identifying and developing valid methods for selecting staff.
Q2) The products or services of HRM include all of the following EXCEPT:
A)organizational restructuring
B)job design
C)personnel planning
D)evaluating
E)manufacturing
Answer: E
Q3) Increasing globalization of the economy and a growing competitive work environment with a premium on product and service quality is one of the trends enhancing the importance of HRM.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: The Role of Globalization in HR Policy and Practice
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/25593
Sample Questions
Q1) In the __________ approach,foreign subsidiaries have little autonomy,operations are centralized,and major decisions are made at corporate headquarters.
A)Geocentric
B)Ethnocentric
C)Polycentric
D)Regiocentric
E)Sociocentric
Answer: B
Q2) The UNCTAD index is based on a composite of two ratios: foreign assets to total assets and foreign sales to total sales.
A)True
B)False
Answer: False
Q3) An organization's degree of foreign investment in relation to its domestic investment does not play a role in increasing the complexity of managing HR internationally.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: The Legal Environment of Hrm: Equal Employment Opportunity
Available Study Resources on Quizplus for this Chatper
62 Verified Questions
62 Flashcards
Source URL: https://quizplus.com/quiz/25594
Sample Questions
Q1) The Equal Pay Act (EPA)prohibits indiscrimination on the basis of age by apprenticeship programs,including joint labor-management apprenticeship programs.
A)True
B)False
Answer: False
Q2) Disparate treatment occurs when:
A)When employment procedures have a disproportionately negative effect on members of a protected group.
B)The selection rate for a protected group is less than four-fifths (80%)of the rate for the group with the highest selection rate.
C)An employer intentionally discriminates against one or more members of a protected group.
D)An employer is able to demonstrate job relatedness for an employment practice.
E) When an employer claims undue hardship when considering the reasonableness of an accommodation under ADA
Answer: C
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Work Analysis and Design
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/25595
Sample Questions
Q1) Describe the Job Characteristics Model.
Q2) The data derived from job analysis is static and once the criteria for success are identified and correlated to job performance for a particular position,there is no need to revisit that job in the future.
A)True
B)False
Q3) In order for a company to be able to use job relatedness as a defense the information needs to be both verifiable and reliable.
A)True
B)False
Q4) _____ is a systematic process of gathering information about work,jobs,and the relationships among jobs.
A)Job description
B)Job evaluation
C)Job specification
D)Work analysis
E)Job classification
Q5) Explain why work analysis is important to an organization and especially to the HR manager.Use examples to illustrate.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Human Resource Planning and Recruitment
Available Study Resources on Quizplus for this Chatper
54 Verified Questions
54 Flashcards
Source URL: https://quizplus.com/quiz/25596
Sample Questions
Q1) Trend analysis,simple and multiple linear regression analysis are qualitative methods for forecasting labor demands.
A)True
B)False
Q2) Discuss the advantages and disadvantages of internal versus external recruitment sources.
Q3) When a manager uses the number of calls a phone operator can manage per hour to make decisions on staffing levels,which forecasting method are they using?
A)Linear programming
B)Trend analysis
C)Delphi technique
D)Multiple regression analysis
E)Nominal group technique
Q4) The good news about the off shoring of jobs is that the jobs in question are increasingly low skilled jobs.
A)True
B)False
Q5) List a few methods available for external recruiting.
Q6) List the six steps in trend analysis.
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Personnel Selection
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/25597
Sample Questions
Q1) Letters of recommendation are:
A) Used for selection in the public sector, however, it is illegal to ask for letters of recommendation in the private sector
B) Most useful to an organization as a selection tool, when they are written by the reference without any direction from the company with regard to tasks related to the job in question
C) Very helpful in the selection process because they provide information that is not related to the job, and that would otherwise not have been known.
D) Useful predictors of performance on the job because they provide details about the applicants personal life that can not be asked on an application
E) Most useful to the company when there is some guidance provided to the reference related to the specific skills required for the job
Q2) Interviews are the most common form of personnel selection and the method that requires the least amount of training and attention to achieve high overall validity.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Chapter 7: Performance Management and Appraisal
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/25598
Sample Questions
Q1) When planning a feedback session as part of the performance appraisal process,it is important to allow the ratee to share their thoughts and to address career aspirations.
A)True
B)False
Q2) MBO is most effective when goals are set by the manager at a level that the employees believe is not attainable because that will motivate the employee to work harder.
A)True
B)False
Q3) The use of 360-degree appraisal systems is a high-performance work practice.
A)True
B)False
Q4) All of the following are attempts to control intentional rating errors EXCEPT:
A)using forced distribution or other forms of ratee comparison systems
B) using multirater systems.
C)requiring cross-checks or reviews of ratings by other people
D)training raters how to provide negative evaluation.
E)providing frame-of-reference training.
Q5) List the three basic ways in which raters can make performance assessments.
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Training and Development
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/25599
Sample Questions
Q1) Which of the following statements is true regarding training evaluation?
A)Most companies recognize the importance of evaluation and conduct comprehensive evaluations
B)Favorable trainee reaction data virtually guarantees that a training program was effective
C)Without evaluation it is very difficult to show that training was the reason for any improvement
D)A CEO would not be interested in changes to organizational results as a result of a training program
E)Testing trainees after the training, but not before, is an effective means to assess the degree to which participants mastered the content
Q2) When training a police officer how to use a gun,it is best to use spaced practice and focus on overlearning.
A)True
B)False
Q3) What are the benefits of developing learning objectives for a training program?
Q4) A needs assessment involves the analysis of organization,job,and person.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Career Development
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/25600
Sample Questions
Q1) Your organization has decided to develop a career development system and you have been asked to lead this project.What steps would you take to develop such a system?
Q2) Your company has headquarters is in Boston,however,20 employees devoted to sales are in 10 offices spread throughout the northeast.Senior management is interested in providing career development to the sales employees.They should consider ____ as their most likely solution.
A)Job-sharing
B)Psychological assessment
C)Employee orientation
D)a career library
E)E-mentoring
Q3) All of the following are information services used to compile and communicate career-related information EXCEPT:
A)job-posting systems
B)skills inventories
C)career ladders
D)succession planning
E)career resource centers
Q4) List a few tips to help managers be more effective as coaches.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Compensation: Base Pay and Fringe Benefits
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/25601
Sample Questions
Q1) The __________ program provides for medical expenses and pay in cases where the illness or injury is work related.
A)employee welfare
B)social security
C)workers' compensation insurance
D)unemployment compensation insurance
E)employee services
Q2) All of the following are forms of direct compensation except?
A)Base salary
B)Dental benefits
C)Vacation
D)401K
E)Defined contribution pension
Q3) The __________ pension plan guarantees a specific payment based on a percentage of pre-retirement income.
A)accumulation
B)defined contribution
C)defined benefit
D)profit sharing
E)401K
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Rewarding Performance
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/25602
Sample Questions
Q1) Reliability is defined as the extent to which the measure used to define performance is correlated with some criterion of organizational performance.
A)True
B)False
Q2) Which reward is best suited to the following situation: Production workers making close to minimum wage; the manager wants to introduce a pay for performance plan that will increase production numbers.Work is interdependent.Production output is measured daily.
A)Individual bonus based on a percentage of company profits, paid at the end of the year.
B)Group incentive; reward is a grocery store gift certificate of $100 awarded weekly.
C)Merit increase determined annually and typically 1 to 3% of base pay.
D)Individual incentive, reward is two tickets to Disney World awarded at the end of the year.
E)Group incentive; reward is ten cent increase to base pay for the next year's pay.
Q3) Discuss some of the reasons for past failures of Pay-For-Performance (PFP)systems.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Managing the Employment Relationship
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/25603
Sample Questions
Q1) Ethical thinking programs emphasize evaluating a situation objectively and evaluating the anticipated and unintended consequences of each possible action.
A)True
B)False
Q2) Employees can leave the employ of a company voluntarily through all of the following except:
A)Resignation
B)Letter giving two weeks notice
C)Retirement
D)Progressive Discipline
E)None of the above
Q3) __________ deals with perceptions of equity in the allocation of reward or penalties given by the organization.
A)Defined justice
B)People (employee)justice
C)Distributive justice
D)Procedural justice
E)Demanded justice
Q4) Which is more important,procedural or distributive justice? Why?
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Labor Relations and Collective Bargaining
Available Study Resources on Quizplus for this Chatper
61 Verified Questions
61 Flashcards
Source URL: https://quizplus.com/quiz/25604
Sample Questions
Q1) __________ requires that a hearing be held within 10 days after an appeal is made.
A)Grievance mediation
B)Mediation
C)Miniarbitration
D)Written grievance
E)Impasse resolution
Q2) The intent of miniarbitration is to expedite a decision after an appeal is made.
A)True
B)False
Q3) Union recognition is most commonly a result of _______.
A)the outcome of arbitration
B)management count of authorization cards
C)NLRB order based on an unfair labor practice
D)an NLRB ordered election
E)impasse resolution mediation
Q4) OSHA's has workplace standards for most potential hazards,with the exception of noise levels in the work place.
A)True
B)False
Page 15
To view all questions and flashcards with answers, click on the resource link above.
Chapter 14: Employee Health and Safety
Available Study Resources on Quizplus for this Chatper
54 Verified Questions
54 Flashcards
Source URL: https://quizplus.com/quiz/25605
Sample Questions
Q1) Briefly explain the star,merit,and demonstration Voluntary Protection Programs (VPP).Also highlight the functions they perform.
Q2) In Marshall v.Barlow's Inc.(1978),the Supreme Court ruled that:
A)employers with 25 or more employees must maintain records of occupational injuries and illnesses as they occur.
B)pre-employment screening for accident proneness is illegal.
C)the employer must develop job safety and health standards.
D)all public-sector employers must maintain safety records.
E)OSHA may not conduct warrantless inspections without an employer's consent.
Q3) The OSHA was created in 1990 to reduce occupational diseases and on-the-job injuries.
A)True
B)False
Q4) Which of the following does NOT lead to job stress?
A)Organizational downsizing
B)Job demands
C)Role ambiguity
D)Family responsibilities
E)Telecommuting
To view all questions and flashcards with answers, click on the resource link above. Page 16