Management Information Systems
Exam Practice Tests
Course Introduction
Management Information Systems (MIS) explores the design, implementation, and management of information technology systems that support business operations, decision-making, and strategic objectives. This course covers key concepts such as information system components, database management, enterprise resource planning, cybersecurity, and the role of MIS in organizational effectiveness. Students will also examine the impact of emerging technologies on business processes and learn how to align IT strategies with organizational goals to drive innovation and competitive advantage.
Recommended Textbook
E Commerce Essentials 1st Edition by Kenneth C. Laudon
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Chapter 1: The Revolution Is Just Beginning
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Sample Questions
Q1) Interactivity in the context of e-commerce can be described as:
A)the ability to physically touch and manipulate a product.
B)the complexity and content of a message.
C)the ability of consumers to create and distribute content.
D)the enabling of two-way communication between consumer and merchant.
Answer: D
Q2) Which of the following statements is not true?
A)No one academic perspective dominates research about e-commerce.
B)Information systems researchers take a purely technical approach to e-commerce.
C)There are two primary approaches to e-commerce: behavioral and technical.
D)Management scientists are interested in e-commerce as an opportunity to study how business firms can exploit the Internet to achieve more efficient business operations.
Answer: B
Q3) In 2011, a new Internet investment bubble focused primarily on social networks emerged.
A)True
B)False
Answer: True
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3
Chapter 2: E-Commerce Business Models and Concepts
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Sample Questions
Q1) Social technologies change industry structure by shifting programming and editorial decisions to consumers.
A)True
B)False
Answer: True
Q2) Which of the following is an example of the affiliate revenue model?
A)Yahoo
B)eBay
C)Gap.com
D)MyPoints
Answer: D
Q3) Interfirm rivalry is one area of the business environment where e-commerce technologies have had an impact on most industries.
A)True
B)False
Answer: True
Q4) A(n)________ marketplace supplies products and services of interest to particular industries.
Answer: vertical
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Chapter 3: E-Commerce Infrastructure: the Internet, Web, and Mobile Platform
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Sample Questions
Q1) Packet switching requires a dedicated circuit.
A)True
B)False
Answer: False
Q2) WLAN-based Internet access derives from the same technological foundations as telephone-based wireless Internet access.
A)True
B)False
Answer: False
Q3) The ________ helps define the overall structure of the Internet.
A)IAB
B)IESG
C)W3C
D)ITU
Answer: A
Q4) Computing devices attached to the Internet that are capable of making HTTP requests and displaying HTML pages are referred to as ________.
Answer: Web clients
Page 5
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Chapter 4: Building an E-Commerce Presence: Web Sites, Mobile Sites,
and Apps
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Sample Questions
Q1) Which of the following is not one of the basic business objectives for an e-commerce site?
A)display goods
B)execute a transaction
C)provide production and supplier links
D)optimize system architecture
Q2) All of the following are important factors in Web site optimization except:
A)selecting keywords and page titles.
B)identifying market niches for your services or products.
C)buying search engine ads.
D)adhering to accessibility guidelines.
Q3) The Web server software used does not significantly impact how a Web site's Web pages look on users' computers.
A)True
B)False
Q4) A mobile Web app is one designed to specifically operate using a mobile device's hardware and operating system.
A)True
B)False
6
Q5) A SWOT analysis describes strengths, weaknesses, opportunities, and ________.
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Chapter 5: E-Commerce Security and Payment Systems
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Sample Questions
Q1) A Trojan horse appears to be benign, but then does something other than expected.
A)True
B)False
Q2) Which of the following countries has been found to have engaged in cyberespionage against Google?
A)Russia
B)China
C)Iran
D)Iraq
Q3) In encryption, the method used to transform plain text to encrypted text is called a(n)________.
Q4) To internal computers, a proxy server is known as the ________.
Q5) Explain the difference between symmetric key encryption and public key encryption. Which dimensions of e-commerce security does encryption address?
Q6) The ________ worm was designed to disarm computers that control the centrifuges in Iran's uranium enrichment process.
Q7) The most common form of securing a digital channel of communication is ________.
Q8) ________ involves cybervandalism and data theft for political purposes.
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Chapter 6: E-Commerce Marketing and Advertising Concepts
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Sample Questions
Q1) The ________ rate is an e-mail campaign metric that measures the percentage of e-mails that could not be delivered.
Q2) All of the following are online communications that are used to support the evaluation of alternatives stage of the consumer decision process except:
A)search engines.
B)online catalogs.
C)social networks.
D)targeted banner ads.
Q3) Discuss the process of establishing a relationship with the customer, focusing on affiliate marketing, and viral marketing.
Q4) ________ rate measures the percentage of customers who purchase once but never return within a year.
Q5) Impressions are a measure of the:
A)number of times an ad is clicked.
B)number of times an ad is served.
C)number of http requests.
D)number of pages viewed.
Q6) What are the issues to be aware of when using social advertising?
Page 8
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Chapter 7: Ethical, Social, and Political Issues in E-Commerce
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Q1) Which ethical principle emphasizes putting oneself into the place of others and thinking of oneself as the object of the decision?
A)the Golden Rule
B)Universalism
C)the Collective Utilitarian principle
D)the Social Contract rule
Q2) Registering a domain name similar or identical to trademarks of others to divert Web traffic to their own sites is an example of:
A)cybersquatting.
B)cyberpiracy.
C)framing.
D)metatagging.
Q3) Which of the following statements about patents is not true?
A)It is more difficult to obtain a copyright than it is to obtain a patent.
B)The four types of inventions protected by patent law are machines, manmade products, compositions of matter, and processing methods.
C)Computer programs can be patented.
D)In order to be patented, an invention must be nonobvious.
Q4) The main stakeholders arguing against net neutrality are ________.
Page 9
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Chapter 8: Online Retail and Services
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Q1) The online mortgage industry has transformed the process of obtaining a mortgage.
A)True
B)False
Q2) Identify and discuss the key features of the online insurance industry.
Q3) In 2012, the number of online buyers was around 150 million.
A)True
B)False
Q4) The major impact of Internet real estate sites is in enabling online-only property transactions.
A)True
B)False
Q5) All of the following are challenges for catalog merchants except:
A)high costs of printing and mailing.
B)building a credible Web site.
C)the need to bring staff in or manage new technology.
D)building sophisticated order entry and fulfillment systems.
Q6) The Internet has been a powerful influence on consumer insurance decisions. A)True
B)False
Page 10
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Chapter 9: Online Content and Media
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Q1) Zinio is an example of which of the following?
A)interactive book developer
B)magazine aggregator
C)e-reader platform
D)vanity press
Q2) The average American still spends more time watching television than using the Internet.
A)True
B)False
Q3) A business model that uses advertising revenue to provide some content for free, combined with an option to obtain additional content for a price is called a(n)________ model.
Q4) In 2012, total paid online content was estimated to be:
A)112 million.
B)1)12 billion.
C)11.2 billion.
D)112 billion.
Q5) The average American adult spends around ________ hours each year consuming various media.
Q6) Apple's Newstand is an example of a(n)________.
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Chapter 10: Social Networks, Auctions, and Portals
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Q1) Which of the following is the original social photo-sharing site?
A)Facebook
B)Flickr
C)Instagram
D)Polyvore
Q2) Elance.com is an example of a(n):
A)demand aggregator.
B)auction aggregator.
C)auction solution provider.
D)professional service auction.
Q3) Auction prices are always lower than prices in fixed priced markets.
A)True
B)False
Q4) Which of the following is not one of the typical portal revenue sources?
A)commissions on sales
B)subscription fees
C)tenancy deals
D)referral fees
Q5) E-mailing buyers to warn them away from a seller is a type of auction fraud known as ________.
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Chapter 11: B2b E-Commerce: Supply Chain Management and Collaborative
Commerce
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Q1) Define and discuss the terms total inter-firm trade, B2B commerce, and B2B e-commerce in the context of the history and significance of B2B e-commerce.
Q2) All of the following statements about e-distributors are true except:
A)e-distributors make money by charging a mark-up on products they distribute.
B)e-distributors usually operate "private" markets.
C)e-distributors operate in horizontal markets.
D)e-distributor prices are usually fixed.
Q3) All of the following are potential benefits of B2B e-commerce except:
A)lower administrative costs.
B)lower search costs.
C)lower price transparency.
D)lower transaction costs.
Q4) Which of the following is not an important theme of B2B e-commerce in 2012-2013?
A)concern about supply chain risk
B)concern about supply chain volatility
C)concern about the accountability of supply chains
D)concern about the privacy of supply chains
Q5) The four main types of Net marketplaces are e-distributors, e-procurement networks, exchanges, and ________.
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