Management Information Systems
Exam Preparation Guide
Course Introduction
Management Information Systems (MIS) explores the strategic use of information technology and systems to support business operations, decision-making, and competitive advantage. The course covers the fundamentals of information systems, including hardware, software, databases, and networks, as well as their applications in business processes. Students learn how organizations design, implement, and manage information systems to solve business problems, improve efficiency, and foster innovation. Topics include system development, data management, e-commerce, security, ethical issues, and the impact of emerging technologies on organizations and society. Through case studies and practical projects, students gain insights into aligning IT strategies with organizational goals.
Recommended Textbook
Using MIS 10th Edition by David M. Kroenke
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12 Chapters
1215 Verified Questions
1215 Flashcards
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Chapter 1: The Importance of Mis
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Sample Questions
Q1) What are some of the key speculations about the nature of workplaces and schools in the future?
Answer: The social implications of advancements in technology and information systems could change workplaces and schools in the future. Since information systems do not depend on physical proximity, employees may band together in temporary teams, work together, and then band together in another way. They may not need organizations in the future. The same concept can be applied to classrooms. The prospect of obtaining education without going to a classroom seems highly plausible with the increased use of information systems. Further, this system would also reduce the cost of education but allow students to obtain the same degree.
Q2) Explain why data accuracy is crucial to the success of an information system.
Answer: Good information is conceived from accurate, correct, and complete data that has been processed correctly as expected. The IS function can develop a bad reputation in the organization if a system is known to produce inaccurate data. In such a case, the information system becomes a waste of time and money as users develop work-arounds to avoid the inaccurate data.
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Chapter 2: Collaboration Information Systems
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Sample Questions
Q1) Team members need not continually check the SharePoint task list for new tasks.
A)True
B)False
Answer: True
Q2) Which of the following is a comprehensive tool for communication?
A) Google Hangouts
B) SharePoint
C) Google Drive
D) Skype for Business
E) Zphone Answer: D
Q3) Which of the following decisions is least likely to involve collaboration?
A) How much of product A should be ordered from vendor B?
B) What products should we include in the new product line?
C) Should our company acquire company A?
D) What type of relationship should the company maintain with company A?
E) Should we create a strategic partnership with company A?
Answer: A
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Chapter 3: Strategy and Information Systems
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Sample Questions
Q1) Porter's five forces model is used to assess ________.
A) industry structure
B) market share
C) internal competition
D) life cycles of products
E) future product demand
Answer: A
Q2) Which of the following value chain activities involves inducing buyers to purchase a product and providing a means for them to do so?
A) inbound logistics
B) operations
C) sales and marketing
D) outbound logistics
E) customer service
Answer: C
Q3) A linkage is a network of activities that generate value by transforming inputs into outputs.
A)True
B)False
Answer: False
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Chapter 4: Hardware, Software, and Mobile Systems
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Sample Questions
Q1) Explain the two types of application programs.
Q2) The term open source means that the source code of the program is not available to the public.
A)True
B)False
Q3) Mobile systems offer the potential of just-in-time data, which is data delivered to the user at the precise time it is needed.
A)True
B)False
Q4) Source code is made available from an open source project's Web site to any user.
A)True
B)False
Q5) Mobile devices cannot be connected through the cloud.
A)True
B)False
Q6) Programmers are not allowed to alter or add to an open source code.
A)True
B)False
Q7) Explain the term Internet of Things.
Page 6
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Chapter 5: Database Processing
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104 Flashcards
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Sample Questions
Q1) The process of normalization constructs tables such that every table has a
A) one-to-one relationship between entities
B) single theme
C) foreign key
D) specialized graphical query
E) minimized metadata footprint
Q2) Ryan, a database administrator, is in the process of designing his company's database. Which of the following would Ryan have had to create before he began designing?
A) data aggregator
B) query model
C) data model
D) data application
E) data tunnel outlay
Q3) What is database administration?
Q4) Explain the role of users in the database development process.
Q5) What is a database application?
Q6) Describe a database and its elements.
Q7) How does normalization resolve the data integrity problem?
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Chapter 6: The Cloud
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Sample Questions
Q1) The most basic cloud offering is infrastructure as a service (IaaS) that is the cloud hosting of a bare server computer or data storage.
A)True
B)False
Q2) ________ is a category of cloud hosting where vendors provide hosted computers with an operating system, runtime environment, and middleware like a Web server or a DBMS.
A) SaaS
B) PaaS
C) IaaS
D) BaaS
E) TaaS
Q3) Which of the following TCP/IP application-layer protocols is used to move files over the Internet and maintain Web sites?
A) ftp
B) smtp
C) https
D) http
E) rdp
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Page 8
Chapter 7: Processes, Organizations, and Information Systems
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Sample Questions
Q1) What are the major ERP products of Microsoft Dynamics?
A) AX, Nav, GP, and SL
B) PeopleSoft and Siebel
C) Baan, Zoho, and NetSuite
D) FoxPro, DB2, IDOL, CMDB, and Omi
E) FlexOL, DanMD, and OmniQ
Q2) Which of the following is an example of a dynamic process?
A) Samsung accepts the return of a defective television from its dealer.
B) Starbucks places an order for coffee beans from its local supplier.
C) Amazon.com hires customer service representatives to help customers with their online orders.
D) Nike uses Facebook and Twitter to generate buzz about its new line of running shoes.
E) IBM orders more CPUs for a cluster.
Q3) The inherent processes that are defined in an ERP solution are referred to by some ERP vendors as process blueprints.
A)True
B)False
Q4) Define enterprise information systems, and describe their characteristics.
Q5) Describe inter-enterprise information systems.
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Chapter 8: Social Media Information Systems
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Sample Questions
Q1) ________ is the application of social media to facilitate the cooperative work of people inside organizations.
A) Enterprise social network
B) Enterprise resource planning
C) Enterprise application integration
D) Enterprise architecture
E) Enterprise social syndication
Q2) Which of the following social media (SM) providers has the largest number of users?
A) Instagram
B) Facebook
C) Pinterest
D) LinkedIn
E) Adobe
Q3) The primary risk of peer-to-peer support is loss of control.
A)True
B)False
Q4) Describe a common success metric and explain why it's important.
Q5) Explain the role of social media (SM) in human resources.
Q6) Explain the types of data in social media.
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Chapter 9: Business Intelligence Systems
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Sample Questions
Q1) Judy is analyzing weekly sales transactions at a supermarket. She finds that the support value for bed sheets and pillow covers is 0.9. Given this information, which of the following statements is True?
A) The sale of bedsheets and pillow covers is lower than other items.
B) Customers who buy bedsheets usually also buy pillow covers.
C) The supermarket carries a large stock of bedsheets and pillow covers.
D) Customers who buy bedsheets rarely also buy pillow covers.
E) The sales of bed sheets far exceeds the sales of pillow covers.
Q2) Hadoop is an open-source program supported by the Apache Foundation that implements MapReduce on potentially thousands of computers.
A)True
B)False
Q3) ________ requires the user to request business intelligence (BI) results.
A) Push publishing
B) Pull publishing
C) Desktop publishing
D) Accessible publishing
E) Pulse publishing
Q4) Explain the concept of RFM analysis.
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Chapter 10: Information Systems Security
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Sample Questions
Q1) Symmetric encryption is simpler and much faster than asymmetric encryption.
A)True
B)False
Q2) ________ a Web site means to take extraordinary measures to reduce a system's vulnerability using special versions of the operating system.
A) Pretexting
B) Hardening
C) Phishing
D) Spoofing
E) Spooling
Q3) In the context of malware protection, the program code that causes the unwanted actions is called the ________.
A) payload
B) kernel
C) bot herder
D) key escrow
E) bundler
Q4) Describe six malware safeguards.
Q5) What is the basic information that a security policy must stipulate?
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Chapter 11: Information Systems Management
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Sample Questions
Q1) To work in the information systems (IS) industry, a consultant should have an entrepreneurial attitude and communications and people skills.
A)True
B)False
Q2) Which of the following is an example of outsourcing an entire business function?
A) acquiring licensed security software instead of developing it in-house
B) making customizations to licensed software
C) paying another organization to arrange for employee travel
D) acquiring virtualization technologies
E) buying new hardware the reduces internal labor costs
Q3) Which of the following is generally a responsibility of users of information systems (IS)?
A) reporting trivial problems
B) replacing legacy systems with improved ones
C) installing unauthorized programs
D) following security and backup procedures
E) installing unauthorized hardware
Q4) Describe the loss of control associated with outsourcing.
Q5) List the major functions of the information systems (IS) department.
Q6) How does outsourcing help reduce costs?
Page 13
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Chapter 12: Information Systems Development
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Sample Questions
Q1) In the system implementation phase of the systems development life cycle (SDLC), with ________ installation, the new system runs alongside the old one until it has been tested and is fully operational.
A) pilot
B) phased
C) parallel
D) plunge
E) immersion
Q2) Not all information systems have applications or software components.
A)True
B)False
Q3) Once the as-is model has been documented, that model can then be analyzed for problems or for improvement opportunities.
A)True
B)False
Q4) An as-is model documents the desired outcome of a business process.
A)True
B)False
Q5) What are the phases of the systems development life cycle (SDLC)?
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