Management and Organization Test Bank
Course Introduction
This course introduces students to the fundamental principles and practices of management and organization within contemporary business environments. It explores key management functions such as planning, organizing, leading, and controlling, while examining the roles and responsibilities of managers at various levels. Emphasis is placed on organizational structures, decision-making processes, team dynamics, motivation, communication, and the impact of organizational culture. Through case studies and practical examples, students gain insights into effective management strategies and learn how organizations adapt to change and innovation in a dynamic global context.
Recommended Textbook
Principles of Management Version 2.0 by Mason A. Carpenter
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15 Chapters
1564 Verified Questions
1564 Flashcards
Source URL: https://quizplus.com/study-set/2515
Page 2
Chapter 1: Introduction
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127 Verified Questions
127 Flashcards
Source URL: https://quizplus.com/quiz/50013
Sample Questions
Q1) Of the three essential components of the gauge-discover-reflect process, gauging involves:
A) learning enough about a topic so that you can set specific development goals that you can apply and practice.
B) stepping back and looking at the ways you have achieved your goals.
C) setting new goals and analyzing your progress toward your set goals.
D) taking stock of your knowledge and capabilities about a topic.
Answer: D
Q2) Only supervisors are affected by the principles of management.
A)True
B)False
Answer: False
Q3) _____________ is the function of management that involves setting objectives and determining a course of action.
Answer: P lanning
Q4) Entrepreneurs are the catalysts for value creation by first identifying a(an)
Answer: opportunity
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Chapter 2: International Trade and Foreign Direct Investment
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157 Verified Questions
157 Flashcards
Source URL: https://quizplus.com/quiz/50012
Sample Questions
Q1) The field of transportation and shipping has now required employees to know science and math.
A)True
B)False
Answer: True
Q2) In the information age, what do social networks do best?
A) Share customers
B) Promote products
C) Allow employees to build relationships
D) Create secure sites for employees to collaborate on projects (
Answer: D
Q3) _____________ is defined as one's expectations and the degree to which one is thoughtful about the future.
Answer: Future orientation
Q4) Gilbreth photographed the motion of workers to improve productivity in performing a job.
A)True
B)False
Answer: True
Page 4
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Chapter 3: Culture and Business
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110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/50011
Sample Questions
Q1) Why might managing employees with low self-esteem be challenging?
Answer: Managing employees with low self-esteem may be challenging at times because negative feedback given with th e intention of improving performance may be viewed as a negative judgment on their worth as an employee Effectively managing employees with relatively low self-esteem requires tact and providing positive feedback
Q2) If agreeable people are so nice, does this mean that we should only look for agreeable people when hiring?
Answer: People high in agreeableness may be too trusting and submissive, sacrificing their own well being for others Research shows that agreeable individuals tend to have lower levels of financial credit ratings, which may be a result of making promises they are not able to keep, or even co -signing loans for friends and family and then getting into financial trouble because of it Because they avoid conflict, they may miss opportunities for initiating constructive change or may get into difficulties while attempting to please others
Q3) Openness to new experiences tends to ________ in old age.
Answer: decline
Q4) _____________ refers to the feelings people have toward their job.
Answer: Job satisfaction
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Page 5
Chapter 4: World Economies
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/50010
Sample Questions
Q1) Organizations that successfully align human resources management with mission and vision accomplishment do so by integrating SHRM into the organizing process.
A)True
B)False
Q2) Imagination and improvement emphasize different approaches to creativity.
A)True
B)False
Q3) ______________ is a checklist tool that helps you to think of changes you can make to an existing marketplace to create a new product, service or both.
Q4) The type of creativity characterized by new ideas and breakthroughs is ______________.
Q5) What is DeGraf and Lawrence's view of characteristics and types of creativity?
Q6) Organization structure defines the formal relationship among people and specifies their ___________ and _____________.
Q7) One key stakeholder group is comprised of the CEO and members of the top-management team.
A)True
B)False
Page 6
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Chapter 5: Global and Regional Economic Cooperation and Integration
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137 Verified Questions
137 Flashcards
Source URL: https://quizplus.com/quiz/50009
Sample Questions
Q1) Firms utilizing a competitive scope strategy can tailor advertising and promotional efforts to a particular market niche.
A)True
B)False
Q2) An organization pursuing a strategy as discipline seeks competitive advantage by offering products or services that are unique from those offered by rivals.
A)True
B)False
Q3) Cost leadership is a low-cost, broad-based market strategy.
A)True
B)False
Q4) A(n) _______________ asset has a value and physically exists.
Q5) The hardest thing for an organization to do is to develop its competitive advantage into ______________ competitive advantage, where the organization's strengths cannot be easily duplicated or imitated by other firms, nor made redundant or less valuable by changes in the external environment.
Q6) The stronger the power of _____________ in an industry the more difficult it is for firms within that sector to make a profit.
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Chapter 6: International Monetary System
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64 Verified Questions
64 Flashcards
Source URL: https://quizplus.com/quiz/50008
Sample Questions
Q1) In a Balanced Scorecard, the customer area looks at customer satisfaction and _______________.
Q2) The Balanced Scorecard can be translated into an individual scorecard that helps toward the achievement of personal and professional goals and objectives.
A)True
B)False
Q3) Avoiding performance issues ultimately increases the organization's overall effectiveness,
A)True
B)False
Q4) Success and progress in achieving goals and objectives will be indicated by how well the vision and mission are achieved.
A)True
B)False
Q5) Research suggests that individual and organizational performance increase _______ when an evaluation system based on specific goals and objectives is implemented.
Q6) _______________ is the net profit divided by total sales.
Q7) What should you do if you get a poor review?
Page 8
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Chapter 7: Foreign Exchange and the Global Capital Markets
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98 Verified Questions
98 Flashcards
Source URL: https://quizplus.com/quiz/50007
Sample Questions
Q1) Knowledge work is thought to be safe from outsourcing.
A)True
B)False
Q2) Mechanistic structures limit individual autonomy and self-determination which will likely lead to lower levels of intrinsic motivation on the job.
A)True
B)False
Q3) An example of a boundaryless organization that outsources many of its operations is __________________.
Q4) When trying to persuade people to change their ways, it helps if you have a ____________ of suggesting implementable changes.
Q5) Why did the Dvorak keyboard fail in change?
Q6) _______________ is the degree to which decision making authority is concentrated at higher levels in an organization.
Q7) What is IBM's emerging business opportunities (EBO)?
Q8) To be successful, any change attempt will need to overcome _____________ on the part of employees.
Q9) Describe Kurt Lewin's model of change. Page 9
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Page 10
Chapter 8: International Expansion and Global Market Opportunity Assessment
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93 Verified Questions
93 Flashcards
Source URL: https://quizplus.com/quiz/50006
Sample Questions
Q1) Through rules and policies, the controlling function affects the organization's culture, which is a facet of ______________, a component of the P-O-L-C framework
Q2) Organizational culture is related to the POLC function of:
A) Planning
B) Organizing
C) Leading
D) Controlling
Q3) Cultures that emerge within different departments, branches, or geographic locations are called:
A) Subcultures
B) Countercultures
C) Stable cultures
D) Bureaucratic cultures
Q4) Defined as shared values and beliefs that are in direct opposition to the values of the broader organizational culture, ________________ is often shaped around a charismatic leader.
Q5) Companies that have _____________ cultures are predictable, rule-oriented, and bureaucratic.
Q6) What are the steps to implementing culture change?
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Chapter 9: Exporting, Importing, and Global Sourcing
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95 Verified Questions
95 Flashcards
Source URL: https://quizplus.com/quiz/50005
Sample Questions
Q1) The achievement-oriented leadership style is likely to be effective when employees have both high levels of ability and high levels of achievement motivation.
A)True
B)False
Q2) Out of all personality traits, the strongest relationship to both leader emergence and leader effectiveness is:
A) Openness
B) Extraversion
C) Conscientiousness
D) Agreeableness
Q3) Employees tend to be satisfied, but the effects on decision quality or employee productivity are weaker when leaders use which of the following decision making style?
A) Authoritarian
B) Democratic
C) Laissez-faire
D) Leader structured
Q4) What are the characteristics of servant leadership?
Q5) Psychologists refer to general mental ability as ______________.
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Chapter 10: Strategy and International Business
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64 Verified Questions
64 Flashcards
Source URL: https://quizplus.com/quiz/50004
Sample Questions
Q1) If a group is diverse, poor decisions may be made because different group members may have different ideas based on their background and experience.
A)True
B)False
Q2) An important part of the bounded rationality approach is the tendency to ______________.
Q3) What are the steps to a premortem process?
Q4) Decisions that occur frequently enough that we develop an automated response to them are termed ________________.
Q5) Satisficing is similar to rational decision making.
A)True
B)False
Q6) Some recommendations for avoiding groupthink include the following EXCEPT:
A) Discuss the symptoms of groupthink and how to avoid them
B) Assign a rotating devil's advocate
C) Encourage a culture of difference where different ideas are valued
D) Break up the team
Q7) A recent alternative to brainstorming is _____________.
Q8) What is the process of consensus?
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Chapter 11: Global Entrepreneurship and Intrapreneurship
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102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/50003
Sample Questions
Q1) What are communication freezers?
Q2) The person who receives the message is called:
A) Sender
B) Receiver
C) Decoder
D) Encoder
Q3) Discussions where not only the stakes are high, but also where opinions vary, and emotions run strong are ______________ conversations.
Q4) Oral communication is an inherently flawed medium for conveying specific facts.
A)True
B)False
Q5) E-mail is a medium-rich channel.
A)True
B)False
Q6) How does one determine whether to communicate verbally or in writing?
Q7) In Mexico, when doing business, men may find themselves being grasped on the arm by another man.
A)True
B)False
Page 14
Q8) Communication supports ____________ of the POLC functions.
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Chapter 12: Winning Through Effective, Global Talent Management
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109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/50002
Sample Questions
Q1) The most natural type of team to form is manager-led teams.
A)True
B)False
Q2) Can a group have too much cohesion? Why or why not?
Q3) When socialization occurs, groups don't handle future challenges because the individuals don't have an understanding of each other's needs.
A)True
B)False
Q4) Teams will always provide improved performance.
A)True
B)False
Q5) A group with low collective efficacy is one whose members share a belief in the group's capability to pursue its agreed-upon course of action and attain its goals.
A)True
B)False
Q6) A fifth and final stage of group evolution is called ______________.
Q7) Name five of the ten work team roles.
Page 15
Q8) Regardless of team size, the most active team member speaks __________ percent of the time.
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Page 16
Chapter 13: Harnessing the Engine of Global Innovation
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114 Verified Questions
114 Flashcards
Source URL: https://quizplus.com/quiz/50001
Sample Questions
Q1) What are the schedules upon which reinforcement is delivered?
Q2) __________ theory of Clayton Alderfer is a modification of Maslow's hierarchy of needs theory.
Q3) In the equity theory, inputs are the rewards the person feels he or she is receiving from a situation.
A)True
B)False
Q4) According to the acquired needs theory, individuals acquire three types of needs as a result of their life experiences. This includes which of the following?
A) Need for recognition
B) Need for security
C) Need for career advancement
D) Need for power
Q5) The perception labeled "expectancy" is a result of asking oneself:
A) Am I trained to do the job?
B) Will my effort lead to high performance?
C) Will performance lead to outcomes?
D) Do I find outcomes desirable?
Q6) What are the stages of organizational behavior modification?
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Chapter 14: Competing Effectively Through Global
Marketing, Distribution, and Supply-Chain Management
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111 Verified Questions
111 Flashcards
Source URL: https://quizplus.com/quiz/50000
Sample Questions
Q1) Describe what is typically included in an overall budget.
Q2) Producing at the ________ of actual customer demand is a key principle of lean.
Q3) The _______________ is a snapshot of the business's financial position at a certain point in time.
Q4) ______________ controls help managers know if a chosen strategy is working.
Q5) ______________ is the production or acquisition of items before they are actually required.
Q6) can be controlled by comparing how much each person can produce, in terms of service or products.
Q7) Culture and reputation costs might include a damaged relationship with employees. A)True B)False
Q8) The ultimate objective of lean is the avoidance of ____________, or wasteful activity.
Q9) Monitoring problems in a way that provides their timely prevention rather than after the fact reaction refers to ______________.
Q10) The balance sheet, the P&L statement and the cash flow statement are collectively referred to as "the ______________. " Page 18
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Page 19
Chapter 15: Understanding the Roles of Finance and Accounting in Global Competitive Advantage
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83 Verified Questions
83 Flashcards
Source URL: https://quizplus.com/quiz/49999
Sample Questions
Q1) Gainsharing plans are more effective in companies with more than 1,000 people. A)True
B)False
Q2) What is a signature experience for a company?
Q3) In addition to interviews, many employers use _________ to select and place job applicants.
Q4) What are the disadvantages of team-based reward schemes?
Q5) The process whereby an organization ensures that employees are recruited and developed to fill each key role within the company is called _________________.
Q6) Developed by Robert Kaplan and David Norton, the ________________ helps managers define the performance categories that translate to the company's strategy and then managers translate those categories into metrics and track performance on those metrics.
Q7) How does Dow Chemical exemplify best practices for succession planning?
Q8) What is the hybrid pay system which would reward both individual and team performance, promoting excellence at both levels?
Q9) What is strategic human resource management?
Q10) _____________ refers to the many HR tasks being done online by employees. Page 20
Q11) What is the difference between the past HR focus and the present HR focus?
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