Leadership in Organizations Exam Preparation Guide
Course Introduction
Leadership in Organizations explores the theories, principles, and practices of effective leadership within various organizational contexts. The course examines the roles and responsibilities of leaders, leadership styles, and the dynamics of leading individuals and teams toward achieving organizational goals. Students will analyze case studies, engage in self-assessment activities, and discuss contemporary challenges such as ethical leadership, diversity, and change management. Emphasis is placed on developing practical leadership skills, strategic decision-making abilities, and an understanding of how leaders influence organizational culture and performance.
Recommended Textbook
Organizational Behaviour 4th Canadian Edition by Angelo Kinicki (1)
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14 Chapters
576 Verified Questions
576 Flashcards
Source URL: https://quizplus.com/study-set/3058
Page 2
Chapter 1: Introduction to the Field of Organizational Behavior
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36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/60720
Sample Questions
Q1) Explain the model of organizational behavior, considering the role of (a) behavioural science contributions, (b) inputs, (c) the 3-part system, and (d) outputs.
Answer: Refer to the Figure 1.1(in the text)
Q2) The host of individual differences in people is called
A)contingency
B)ethics
C)job design
D)diversity
E)minority
Answer: D
Q3) The extension of business operations to markets around the globe refers to:
A)partnerships with non-traditional groups
B)workforce diversity
C)employment equity
D)globalization
E)developmental practices
Answer: D
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Page 3
Chapter 2: Individual Behavior, Personality, and Values
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29 Verified Questions
29 Flashcards
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Sample Questions
Q1) Attribution models can be used by managers to
A)manage biases
B)manage underlying behaviour
C)explain how to handle poorly performing employees
D)explain the causes of one's successes and externalize the causes of one's failures
E)explain the transfer of employees whose poor performance was attributed to lack of ability
Answer: C
Q2) Jane considers her job success to be due to her hard work, her in-depth knowledge, and her understanding of the job.At times of job failures, Jane believes she was not supported by her peers and did not receive all the information required for success.This is an example of
A)fundamental attribution bias
B)self-serving bias
C)distinctiveness
D)consistency
E)consensus
Answer: B
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Chapter 3: Perceiving Ourselves and Others in Organizations
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34 Verified Questions
34 Flashcards
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Sample Questions
Q1) There is an ideal employee personality.
A)True
B)False
Answer: False
Q2) According to field research, there is a positive relationship between high self-monitoring and
A)career success
B)job performance
C)positive behaviour
D)negative behaviour
E)job design
Answer: A
Q3) Internal locus of control attributes outcomes to others, while external locus of control attributes outcomes to one self.
A)True
B)False
Answer: False
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Page 5
Chapter 4: Workplace Emotions, Attitudes, and Stress
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49 Verified Questions
49 Flashcards
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Sample Questions
Q1) Organizational commitment is composed of three separate but related components: (1) affective commitment, (2) continuance commitment, (3) normalizing commitment
A)True
B)False
Q2) Which of the following values do NOT guide behaviour according to Schwartz?
A)power
B)hedonism
C)benevolence
D)wisdom
E)conformity
Q3) Practical insights about work/family conflict include:
A)flexibility in work hours
B)a supportive family philosophy by the employer
C)self-employment can be positive or negative
D)the necessity to manage work/family conflict
E)all of the responses are practical insights about work/family conflict
Q4) There is a positive relationship between motivation and job satisfaction.
A)True
B)False
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Chapter 5: Employee Motivation
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36 Verified Questions
36 Flashcards
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Sample Questions
Q1) The following are all prerequisites for linking performance and reward except:
A)Managers need to develop and communicate performance standards to employees
B)Managers need to implement the same rewards for all employees
C)Managers need valid and accurate performance ratings with which to compare employees
D)Managers need to determine the relative mix of individual versus team contributions to performance then reward accordingly
E)Managers should use the performance ratings to differentially allocate rewards among employees
Q2) The desire to accomplish something difficult; to master, manipulate, or organize physical objects, human beings, or ideas are a part of McClelland's need for A)power
B)job design
C)leadership
D)affiliation
E)achievement
Q3) Feedback enhances the effect of specific, difficult goals.
A)True
B)False
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Page 7
Chapter 6: Decision Making and Creativity
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) In a self-managed team, employees act as their own supervisor.
A)True
B)False
Q2) Self-management is one of the six guidelines for building and maintaining trust.
A)True
B)False
Q3) A group becomes a team when all the following criteria are met EXCEPT?
A)Leadership
B)Accountability
C)Individuality
D)Problem-solving
E)Effectiveness
Q4) Many managers strongly resist giving up the reins of power to people they view as subordinates.They see self-managed teams as
A)a threat to the proper management of people
B)a threat to their productivity
C)a threat to the even pace of work
D)a threat to their job security
E)a threat to quiet, unassertive employees
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Chapter 7: Team Dynamics
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36 Verified Questions
36 Flashcards
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Sample Questions
Q1) Defensiveness is one element of which source of nonverbal communication?
A)touch
B)facial expressions
C)eye contact
D)body movement and gestures
E)active listening
Q2) An individual who used the grapevine to enhance his or her power is referred to as a
A)gossip
B)liaison individual
C)power individual
D)organizational mole
E)trouble maker
Q3) The output of encoding is a A)sender
B)feedback loop
C)receiver
D)decoding
E)message
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9
Chapter 8: Communicating in Teams and Organizations
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/60708
Sample Questions
Q1) Intergroup conflict may occur if the group views outsiders as a threat.
A)True
B)False
Q2) Conflicting individuals are sometimes so focused on their own emotions, that they have difficulty moving on to find a satisfying resolution.
A)True
B)False
Q3) The realities of organizational conflict include
A)various types of conflict are inevitable because they are triggered by a wide variety of causes
B)too little conflict may be as counterproductive as too much
C)there is no single best way of avoiding or resolving conflict
D)all of the responses
E)none of the responses related to the realities of organizational conflict
Q4) The types of negotiation include
A)distributive and conflict
B)conflict and arbitration
C)arbitration and intergrative
D)distributive and integrative
E)distributive and arbitration
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Chapter 9: Power and Influence in the Workplace
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) Socialized or social power is a good thing in an organization.
A)True
B)False
Q2) There are two sources of intuition - expertise and
A)holistic hunches
B)automated responses
C)learned behaviours
D)feelings
E)inherent temperaments
Q3) An exciting trend in today's organizations, which centers on giving employees authority and responsibility over tasks that were once held by their superiors is called?
A)task identify
B)participative power
C)motivation
D)empowerment
E)authority base
Q4) Empowerment is an extension of socialized power.
A)True
B)False
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Chapter 10: Conflict and Negotiation in the Workplace
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53 Verified Questions
53 Flashcards
Source URL: https://quizplus.com/quiz/60719
Sample Questions
Q1) The effectiveness of a particular style of leader behaviour will depend on many variables.This is referred to as the
A)leadership approach
B)management approach
C)contingency approach
D)behavioural approach
E)trait approach
Q2) Shared leadership in teams is positively associated with A)group cohesion
B)group effectiveness
C)group citizenship
D)group loyalty and group citizenship
E)group cohesion, group effectiveness, and group citizenship
Q3) Leadership unlike management focuses on goal accomplishment.
A)True
B)False
Q4) Provide a timeline of leadership theories, providing examples of theories in each instance.
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Page 12
Chapter 11: Leadership in Organizational Settings
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) Research underscores the insignificance of organizational culture.
A)True
B)False
Q2) Which culture is more likely to use a Total Quality Management program?
A)Hierarchy culture
B)Market culture
C)Clan culture
D)Adhocracy culture
E)Identify culture
Q3) A long-term goal that describes what an organization wants to become in the future is referred to as
A)strategic plan
B)mission
C)vision
D)organizational plan
E)goals
Q4) Mentoring provides a new employee with psycho-social support.
A)True
B)False
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Chapter 12: Designing Organizational Structures
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) The hierarchy of authority specifies that each employee will become better at performing standardized tasks over time.
A)True
B)False
Q2) A functional department is grouped by product line or service category.
A)True
B)False
Q3) An organization that considers itself a cognitive (thinking) system and adapts as needed is a(n)
A)contemporary system
B)learning organization
C)virtual system
D)employee system
E)goal oriented system
Q4) Realizing the full potential of a matrix structure involves a number of steps.One step is cultural intelligence.
A)True
B)False
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Chapter 13: Organizational Culture
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55 Verified Questions
55 Flashcards
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Sample Questions
Q1) It is likely that Max and Zavier would perceive stressors and stress the same way.
A)True
B)False
Q2) What is the name of a program that helps employees to resolve personal problems that affect their productivity?
A)holistic wellness program
B)employee assistance program
C)stress reduction program
D)problem resolution program
E)productivity program
Q3) A role of a moderator in the Model of Occupational Stress is to
A)reduce stress
B)increase stress
C)identify the relationship between two variables
D)moderate stress
E)eliminate stress
Q4) Organizational development is process oriented.
A)True
B)False
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Chapter 14: Organizational Change
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) Belief that one's native country, culture, language, and behaviour is superior is called
A)democentrism
B)country centrism
C)ethnocentrism
D)superiority
E)cultural pride
Q2) The research conducted by Hofstede found that
A)management theories need to be adapted to local cultures
B)cultural arrogance can no longer be afforded in a global economy
C)employees across the global were more alike than expected
D)management theories need to be adapted to the local culture and cultural arrogance is not appropriate
E)culture does not have implications for organizational practices
Q3) Employees bring organizational culture to work with them in the form of customs and language.
A)True
B)False
Q4) Elaborate on why culture is compared to peeling an onion.
Q5) Explain each of the four stages in the foreign assignment cycle.
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