Leadership and Organizational Behavior
Review Questions
Course Introduction
This course explores the fundamental principles of leadership and organizational behavior, emphasizing the dynamic relationship between individual behavior, team dynamics, and organizational culture. Through theoretical frameworks, case studies, and practical exercises, students will examine the roles and responsibilities of effective leaders, motivation and decision-making processes, communication strategies, and methods for managing change within organizations. The course aims to develop critical thinking and leadership skills that enable students to analyze and address complex challenges in diverse organizational settings.
Recommended Textbook
Effective Leadership International 5th Edition by Christopher F. Achua
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13 Chapters
2079 Verified Questions
2079 Flashcards
Source URL: https://quizplus.com/study-set/270 Page 2
Chapter 1: Who Is a Leader?
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134 Verified Questions
134 Flashcards
Source URL: https://quizplus.com/quiz/131722
Sample Questions
Q1) The qualities needed for effective leadership are the same as those needed to be an effective follower.
A)True
B)False
Answer: True
Q2) If a person is not interested and not willing to be in charge, he or she is still well-suited to be a leader.
A)True
B)False
Answer: False
Q3) A role is a set of expectations of how a person will behave to perform a job.
A)True
B)False Answer: True
Q4) Based on the definition of leadership, leaders only influence followers because followers cannot influence leaders.
A)True
B)False Answer: False
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Chapter 2: Leadership Ethics and Traits
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185 Verified Questions
185 Flashcards
Source URL: https://quizplus.com/quiz/131723
Sample Questions
Q1) McGregor published Theory X and Theory Y over 30 years ago. Do we still have Theory X managers? Why?
Answer: Yes.
Students' answers will vary.
Q2) People with Theory X attitudes hold that employees like to work and do not need to be closely supervised in order to do their work.
A)True
B)False
Answer: False
Q3) Understanding people's personalities is important because personality affects behavior as well as perceptions and attitudes.
A)True
B)False
Answer: True
Q4) People with strong n Ach want to take responsibility for solving problems and are high risk-takers.
A)True
B)False
Answer: False
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Chapter 3: Leadership Motivation and Behavior
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154 Verified Questions
154 Flashcards
Source URL: https://quizplus.com/quiz/131724
Sample Questions
Q1) Avoidance reinforcement is the least effective method in motivating employees.
A)True
B)False Answer: False
Q2) Goal-setting theory proposes that specific, achievable goals motivate people.
A)True
B)False Answer: False
Q3) For most criteria of leader effectiveness, the Ohio State and University of Michigan leadership models have confirmed that there is one leadership style that works well across all situations.
A)True
B)False Answer: False
Q4) Through the motivation process, employees go from motive to need to behavior to consequence to satisfaction or dissatisfaction.
A)True
B)False Answer: False
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Chapter 4: Contingency Theories in Leadership
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151 Verified Questions
151 Flashcards
Source URL: https://quizplus.com/quiz/4437
Sample Questions
Q1) ____ leadership models tell the user exactly which style to use in a given situation.
A) Directive
B) Prescriptive
C) Descriptive
D) Normative
Q2) The normative leadership model includes all of the following leadership styles EXCEPT:
A) decide.
B) consult group.
C) facilitate.
D) participative.
Q3) The continuum leadership model major leadership variables include:
A) the boss.
B) the subordinates.
C) the situation/time.
D) all of the answers are correct
Q4) Compare and contrast four major differences among the five contingency leadership models.
Q5) Which contingency leadership theory do you think is the best?
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Chapter 5: Influencing: Politics, Power, Negotiation, and Networking
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168 Verified Questions
168 Flashcards
Source URL: https://quizplus.com/quiz/131725
Sample Questions
Q1) Experts commonly use:
A) inspirational appeals.
B) rational persuasion.
C) referent power.
D) ingratiation.
Q2) Explain the differences between position power and personal power.
Q3) Power can be ethical and unethical.
A)True
B)False
Q4) Select a present or past manager who has or had coercive power. Give a specific example of how he or she uses or used reward and punishment to achieve an objective. Overall, how effective is (or was) this manager at using rewards and punishment?
Q5) What should a one-minute self-sell include?
Q6) Is power good or bad for organizations?
Q7) How would you rate your political skills, and which political behavior do you use most often? How will you change and develop your political skills?
Page 7
Q8) What are the steps in negotiations?
Q9) What is ingratiation influencing?
Q10) What are the nine influencing tactics?
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Page 8
Chapter 6: Coaching, Communication, and Conflict Skills
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190 Verified Questions
190 Flashcards
Source URL: https://quizplus.com/quiz/131762
Sample Questions
Q1) In oral face-to-face communication, when giving instructions, the sender should not ask for the receiver's commitment to the action, but allow the receiver 24 hours to consider it.
A)True
B)False
Q2) Which personality traits are associated with being closed to feedback?
Q3) The leader says, "How many times do I have to tell you to put it over here, not over there?" Which type of statement is this?
A) criticism
B) coaching feedback
Q4) The accommodating conflict style is appropriate when:
A) your stake in the issue is not high.
B) the conflict resolution is urgent.
C) a solution will only be temporary.
D) the person enjoys being a follower.
Q5) Situational Communication. You have just walked into the back of the room, where your employees are working in the front. There is a lot of smoke, which they do not realize, in the back of the room. Your employees are very highly capable and like to participate in decision making. As a situational communicator, you should do what?
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Chapter 7: Followership and Leader-Member Exchange
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180 Verified Questions
180 Flashcards
Source URL: https://quizplus.com/quiz/131763
Sample Questions
Q1) The emphasis of team building is on how a leader might forge a partnership with each follower without alienating anyone.
A)True
B)False
Q2) Define the two kinds of relationships that can occur among leaders and followers under the vertical dyadic linkage model.
Q3) Movies dealing with the prison or college environment often depict one or two prisoners or students who seem to have more influence over other prisoners or students than even the guards or administrators. Can you think of one case and explain why the individual was influential over other prisoners or students?
Q4) The CEO of your company has launched a new campaign to encourage each manager to aspire to have positive relationships with all followers, not just a few special individuals. This CEO wants to position his company at the __________ stage of development of the dyadic approach.
A) vertical dyadic linkage theory
B) leader-member exchange theory
C) team-building
D) system and networks
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Page 10
Chapter 8: Self-Managed Teams and Team Leadership
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188 Verified Questions
188 Flashcards
Source URL: https://quizplus.com/quiz/131764
Sample Questions
Q1) Leadership: Decision Making. As the supervisor, you have to make a decision on disciplinary action. An employee has broken a rule again, after being told not to do so. The employee did not have a good reason for breaking the rule the first time, but you took no action then.
Q2) In your organization, you know of one department that has no departmental goals; everyone is simply told to do their best to accomplish the organization's mission. In your opinion, this department is functioning as which of the following?
A) group
B) team
Q3) John is a member of a team whose members are dispersed throughout the country and gets most of its work done using e-mail and videoconferencing. John's team type is which of the following?
A) functional
B) cross-functional
C) virtual
D) self-managed
Q4) In a meeting, it is a leader's responsibility to shut up the talkers.
A)True
B)False
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Chapter 9: Transformational and Charismatic Leadership
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158 Verified Questions
158 Flashcards
Source URL: https://quizplus.com/quiz/131765
Sample Questions
Q1) Transformational leaders:
A) are usually few in number in organizations.
B) are most likely to emerge in the throes of a crisis.
C) can emerge from different levels of the organization.
D) usually come from higher-level management.
Q2) Identify your present or past manager as being more transformational or transactional. Explain why and include examples.
Q3) John Black is described as a good and efficient manager who manages day-to-day operations with exceptional skills. However, employee suggestions for improvements and innovations are often met with the comment, "That is a good idea, but we have no money in the budget to implement it." John's response is indicative of which of the following?
A) transformational leadership
B) transactional leadership
Q4) Describe a leader in your work experience that manifested positive or negative charismatic qualities. How did this affect your relationship with the leader?
Q5) Describe the leading characteristics of charismatic leaders.
Q6) Describe the various sources from which one can draw his or her personal meaning.
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Chapter 10: Leadership of Ethics, Diversity, and Culture
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151 Verified Questions
151 Flashcards
Source URL: https://quizplus.com/quiz/131766
Sample Questions
Q1) Describe the key indicators of a culture that supports diversity.
Q2) Describe Hofstede's value dimensions of national culture.
Q3) Employees learn what is valued most in an organization by watching what attitudes and behaviors leaders pay attention to and reward and whether the leaders' own behavior matches the espoused values.
A)True
B)False
Q4) Diversity training is most likely to be successful when it is:
A) a one-time event.
B) conducted by outside experts on diversity.
C) an outgoing or repeated activity.
D) conducted by existing members of an organization with experience in diversity.
Q5) Because industrialized countries share similar national values, it would be appropriate for the United States to use the same rewards systems for companies in Canada and Mexico.
A)True
B)False
Q6) Why has the "melting pot" mentality of multiculturalism been replaced with the "salad bowl" mentality?
Page 13
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Chapter 11: Change Management and Strategic Leadership
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156 Verified Questions
156 Flashcards
Source URL: https://quizplus.com/quiz/131767
Sample Questions
Q1) A strategic vision is a view of the future that is readily attainable.
A)True
B)False
Q2) What are the key elements of the strategic management process?
Q3) A company pursuing a strategy of differentiation through innovation in a bureaucratic, hierarchical organizational structure is an example of a mismatch between strategy and structure.
A)True
B)False
Q4) As leaders make strategic decisions, they must balance the interests of various stakeholders-employees, customers, shareholders, suppliers, unions/activists, and the community. Describe the best approach for doing this.
Q5) Which of the following is a phase of the eight-stage model for planned organizational change?
A) establish a sense of urgency
B) form a support platform
C) develop a compelling vision
D) all of the answers are correct
Q6) What is the difference between a strategic vision and a mission statement?
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Chapter 12: The Learning Organization and Crisis Leadership
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130 Verified Questions
130 Flashcards
Source URL: https://quizplus.com/quiz/131768
Sample Questions
Q1) The learning organization embraces the idea that people will learn if encouraged to face challenges, experiment, fail, and reflect on their experiences.
A)True
B)False
Q2) Encouraging systems thinking is a guideline for enhancing organizational learning.
A)True
B)False
Q3) In a learning organization, incentives and rewards should be?
A) small to avoid inter-departmental competition.
B) large to encourage innovation and learning.
C) visible to others.
D) invisible, almost, unnoticeable, to avoid morale problems.
E) b and d
Q4) One of the primary duties of the crisis leader includes requiring individuals or departments to keep logs of complaints or incidents.
A)True
B)False
Q5) What is the difference between a press release and a press kit?
Page 15
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