Labor Relations Exam Review
Course Introduction
Labor Relations explores the dynamic relationship between employers, employees, and their representatives in the workplace. The course examines the history, structure, and functions of labor unions, the collective bargaining process, labor laws and regulations, dispute resolution mechanisms, and the strategic roles of management and labor in negotiating agreements. Through case studies and real-world examples, students gain insights into how labor relations influence organizational practices, employee rights, workplace conflict, and the broader socio-economic environment. By the end of the course, students develop a comprehensive understanding of the principles, challenges, and future trends shaping labor relations in both public and private sectors.
Recommended Textbook
The Labor Relations Process 9th Edition by William H. Holley
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14 Chapters
564 Verified Questions
564 Flashcards
Source URL: https://quizplus.com/study-set/1049 Page 2
Chapter 1: Union-Management Relationships in Perspective
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/20799
Sample Questions
Q1) "Employees" often represent the least significant participant category in the labor relations process since their actions are controlled basically by union leaders and/or management officials.
A)True
B)False Answer: False
Q2) Many of today's fastest growing occupations are on opposite ends of the level of education and skills required for effective job performance.
A)True
B)False Answer: True
Q3) The growth in part-time employment also has a small, but significant, positive impact on union density.
A)True
B)False
Answer: False
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Chapter 2: Evolution of Labor Management Relationships
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20800
Sample Questions
Q1) The first signs of employee organizations in the United States occurred among:
A) skilled craftspeople such as shoemakers.
B) railroad workers.
C) steelworkers.
D) public employees.
E) unskilled general laborers.
Answer: A
Q2) The sitdown strike helped the CIO to obtain union membership in the 1930s, although it was soon outlawed by the Supreme Court.
A)True
B)False
Answer: True
Q3) Employers actively opposed unions after World War I by implementing the American Plan.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Legal Influences
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/20801
Sample Questions
Q1) In reaction to passage of the National Industrial Recovery Act, which was intended to stabilize economic activity, employers:
A) worked closely with unions to expand their membership.
B) allied closely with union leaders to alleviate effects of depression.
C) formed associations among themselves to draw up codes of competition.
D) eliminated company unions.
E) all of these.
Answer: C
Q2) To ensure the constitutionality of the NLRA, Congress provided that unfair labor practice decisions of the NLRB could be appealed for review by:
A) the local police within its jurisdiction.
B) state court systems.
C) a federal District Court.
D) a federal Circuit Court of Appeals.
E) the Department of Labor.
Answer: D
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Chapter 4: Unions and Management: Key Participants in
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/20802
Sample Questions
Q1) An international union representative:
A) assists in grievance administration at local union levels.
B) assists in local union negotiations.
C) assists in arbitration at local union levels.
D) is employed by the international union.
E) all of these
Q2) The term(s) used to describe the merging together of two or more unions is/are:
A) affiliation.
B) amalgamation.
C) absorption.
D) conglomeration.
E) affiliation, amalgamation, and absorption.
Q3) Participation in a typical local union meeting usually varies between:
A) 0 and 5 percent.
B) 5 and 10 percent.
C) 10 and 15 percent.
D) 15 and 20 percent.
E) more than 20 percent.
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Chapter 5: Why and How Unions Organized
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20803
Sample Questions
Q1) Which of the following would not be a barrier to a representation election?
A) only 40 percent return of signed of authorization cards
B) an election held within the previous twelve months
C) a group of employees already covered by a contract and already members of a legally certified union
D) the contract bar doctrine
E) all of these
Q2) Alienation theory is a driving force behind unionization in the U.S. today as a result of mechanization.
A)True
B)False
Q3) An employee's vote in favor of the union in an election is mainly because employee believes the union will help him/her obtain what she/he wants from employment.
A)True
B)False
Q4) In the last decade, decertification elections have nearly doubled.
A)True
B)False
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Chapter 6: Negotiating the Labor Agreement
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20804
Sample Questions
Q1) Profit sharing represents a mandatory subject of bargaining.
A)True
B)False
Q2) Bargaining power is more likely to be an important determinant of negotiated outcomes in which one of the following types of bargaining?
A) mutual gain bargaining
B) distributive bargaining
C) intraorganizational bargaining
D) interest-based bargaining
E) win-win bargaining
Q3) In the Chamberlain and Kuhn bargaining power model, one party's bargaining power can be conceptualized as equal to the other party's cost of _____ the proposed settlement terms divided by their cost of _____ to such terms.
A) disagreeing with; agreeing
B) agreeing with; disagreeing
C) seeking to arbitrate; seeking to mediate
D) seeking to mediate; seeking to arbitrate
E) agreeing with; seeking to arbitrate
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8
Chapter 7: Economic Issues
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) The monetary value of employee benefits provided by unionized employers exceeds the value of employee benefits provided by nonunion employers.
A)True
B)False
Q2) The labor relations term for a written clause in a labor agreement that adjusts wages periodically in accordance with some predetermined formula tied to the rise in consumer prices is:
A) Wage re-opener.
B) Cost-of-living adjustment.
C) Lump sum pay adjectments.
D) Wage spread.
E) Spillover effect.
Q3) Unions generally favor the use of an employee stock ownership plan (ESOP) as a basic pension plan for employees.
A)True
B)False
Q4) The majority of private sector union contracts contain a two-tier pay plan.
A)True
B)False
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Chapter 8: Administrative Issues
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Which of the following is not a competitive job right?
A) layoff
B) promotion
C) transfer
D) vacation scheduling
E) none of these are competitive job rights
Q2) The Occupational Safety and Health Act was passed because few labor agreements contained any contract language relating to the maintenance of a safe and healthy work environment.
A)True
B)False
Q3) Issues affecting job security covered by negotiated work rules include which of the following?
A) job assignment
B) job content
C) seniority
D) training
E) all of these
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Chapter 9: Resolving Negotiation Impasses and Contract
Ratification
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/20807
Sample Questions
Q1) If an employer is the victim of a wildcat strike, which of the following options are within its rights to consider?
A) requesting informally that the strikers return to work
B) contending that employees have voided their labor agreement
C) disciplining or discharging the strikers
D) bringing suit against the union for damages suffered
E) all of these options are allowed
Q2) Management may not call a strike, but it may invoke certain practices that will cause a strike, because a strike sometimes works to its advantage.
A)True
B)False
Q3) If not permanently replaced, an economic striker has a right to be reinstated to his or her job at any time during a labor dispute after making an unconditional request for reinstatement to the employer.
A)True
B)False
Q4) In most cases, a wildcat strike is a violation of the labor agreement.
A)True
B)False
11
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Chapter 10: Contract Administration
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20808
Sample
Questions
Q1) The _________ of a typical grievance procedure usually introduces the industrial relations representative and the union grievance committee person into the grievance procedure for reasons of precedence.
A) second step
B) first step
C) arbitration
D) third step
E) fourth step
Q2) A(n) __________ can occur when one party (usually the union steward) has superior knowledge of the labor agreement over another (usually the first line manager).
A) "empathetic" relationship
B) "power" relationship
C) "codified" relationship
D) "dependent" relationship
E) none of these
Q3) Unions are required to take each member's grievance to arbitration to satisfy its duty of fair representation.
A)True
B)False
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Page 12
Chapter 11: Labor and Employment Arbitration
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Arbitrators are usually more liberal than the courts in the types of evidence permitted at the hearing.
A)True
B)False
Q2) Pre-hearing briefs:
A) might backfire for the presenting party.
B) are nearly always used in arbitration.
C) often preferred by the grievant to guarantee a fair hearing.
D) are nearly always used in arbitration and often preferred by the grievant to guarantee a fair hearing.
E) none of these
Q3) One of the fundamental rules in labor arbitration is that, when the contract language is clear and unambiguous, the arbitrator must apply the language as it is written.
A)True
B)False
Q4) The "repeat player" situation favors the individual employee.
A)True
B)False
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Page 13
Chapter 12: Employee Discipline
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Arbitrators regard the term "subject to dismissal" as implying that management can implement disciplinary penalties other than discharge.
A)True
B)False
Q2) Which of the following is NOT an example where an arbitrator might reverse or modify an employer's disciplinary action because of a violation of the "just cause standard"?
A) The employer's rules were not clearly communicated to the employee, and the employee did not fully understand what was expected.
B) The employer fails to conduct a full and fair investigation of the employee's alleged misconduct.
C) There are mitigating circumstances, such as the employee's long and distinguished service.
D) The employer acts in a consistent and even-handed manner by dispensing a disciplinary penalty that is identical to those used with other employees in similar circumstances.
E) There is improper administration of the employer's rules and requirements.
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Chapter 13: Labor Relations in the Public Sector
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20811
Sample Questions
Q1) Which of the following is true about labor-management partnerships in the federal government.
A) President Clinton formed the National Partnership Council (NPC) in 1993 to make recommendations concerning methods for empowering federal employees.
B) It has been found that federal labor-management partnerships improve labor-management communications.
C) President Bush dissolved the NPC in 2001 and revoked all of its standing rules and orders.
D) A number of successes from federal labor-management partnerships have been documented.
E) All of these statements are true.
Q2) The "sovereignty doctrine" means that elected officials retain the authority to make decisions.
A)True
B)False
Q3) The so-called "free rider" issue is of little concern for public-sector unions.
A)True
B)False
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15
Chapter 14: Labor Relations in Multinational Corporations
and in Other Countries
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/20812
Sample Questions
Q1) Which of the following is true about labor relations in Great Britain?
A) Collective bargaining is voluntary and unenforceable by law.
B) Shop stewards are volunteers that serve without pay.
C) Unions have great power and refuse to work with any employer they find to be in bad standing.
D) Labor disputes are confined to specific locations and secondary activities (e.g., boycotts) are prohibited.
E) All of these are true.
Q2) There is no such thing as a "right-to-work law" in Canada.
A)True
B)False
Q3) As a result of NAFTA, real wages have grown rapidly for Mexican workers.
A)True
B)False
Q4) In Germany, "codetermination" provides works councils with rights to information and consultation on subjects such as manpower planning, change in work processes, working environment, and job content.
A)True
B)False
Page 16
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