IT and Business Strategy
Final Exam Questions
Course Introduction
This course explores the critical intersection of information technology (IT) and business strategy, examining how organizations leverage IT to gain competitive advantage and drive organizational success. Students will analyze the strategic role of IT in shaping business models, enabling innovation, optimizing operations, and responding to dynamic market environments. The course covers frameworks for aligning IT initiatives with business goals, evaluates case studies of successful IT-driven strategies, and assesses challenges related to implementation, risk management, and digital transformation. By the end of the course, students will understand how to develop, communicate, and execute IT strategies that support organizational growth and adaptation in an increasingly digital world.
Recommended Textbook
MIS7 7th Edition by Hossein Bidgoli
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Chapter 1: Information Systems: an Overview
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Sample Questions
Q1) A _____, identified by Michael Porter, helps organizations make their products and services distinct from their competitors.
A) simulation strategy
B) leadership strategy
C) focus strategy
D) differentiation strategy
Answer: D
Q2) An effective financial information system should provide timely, accurate, and integrated information about the marketing mix-4Ps: price, promotion, place, and product.
A)True
B)False
Answer: False
Q3) A logistics information system supports decisions related to providing reports and statistics on employee demographics.
A)True
B)False
Answer: False
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Chapter 2: Computers: the Machines Behind Computing
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Sample Questions
Q1) The__________tells the computer what to do, such as instructing the computer which device to read or send output to.
A) main memory
B) motherboard
C) operating system
D) control unit
E) Select Answer: D
Q2) Fourth-generation languages (4GLs) are also called procedural languages.
A)True
B)False
Answer: False
Q3) In network-attached storage (NAS), as the number of users increases, its performance increases.
A)True
B)False
Answer: False
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Chapter 3: Database Systems, Data Warehouses, and Data
Marts
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Sample Questions
Q1) In a relational database model, a(n) _____ searches data in a table and retrieves records based on certain criteria.
A) insert operation
B) join operation
C) find operation
D) select operation
Answer: D
Q2) In a relational database model, a _____ is a field in a relational table that matches the primary key column of another table.
A) secondary key
B) foreign key
C) serial key
D) domain key
Answer: B
Q3) Consolidating information from different departments or functional areas is easier in data marts than in data warehouses.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Personal, Legal, Ethical, and Organizational Issues of Information Systems
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Sample Questions
Q1) In the context of Web and network privacy, _____ is a method for binding all the parties to a contract.
A) phishing
B) nonrepudiation
C) cybersquatting
D) encapsulation
Q2) Ergonomics experts believe that using better-designed furniture can solve many of the health problems related to computer equipment.
A)True
B)False
Q3) In the context of intellectual property, which of the following is categorized as copyrighted material?
A) Trademarks
B) Industrial designs
C) Artistic works
D) Inventions
Q4) A patent protects product names and identifying marks.
A)True
B)False
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Chapter 5: Protecting Information Resources
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Sample Questions
Q1) _____ are an inexpensive way to secure a computer to a desktop or counter and often have locks as an additional protection against theft.
A) Corner bolts
B) Identification badges
C) Callback modems
D) Electronic trackers
Q2) _____ is also known as secret key encryption.
A) Symmetric encryption
B) Auto key generation
C) Public key cryptography
D) Message authentication
Q3) When disaster strikes, an organization should contact the insurance company to resume normal operations as soon as possible.
A)True
B)False
Q4) In the context of intentional computer and network threats, social engineers protects the integrity of information resources.
A)True
B)False
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Chapter 6: Data Communication: Delivering Information
Anywhere and Anytime
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Sample Questions
Q1) _____ is a high-speed carrier service that uses ordinary phone circuits to send and receive data.
A) An analog modem
B) Digital subscriber line
C) Code division multiple access
D) A cable modem
Q2) __________is a voice-grade transmission channel capable of transmitting a maximum of 56,000 bps.
A) Narrowband
B) Baseband
C) Broadband
D) Sideband
E) Select
Q3) A__________is designed to handle data communication for multiple organizations in a city and sometimes nearby cities as well.
A) controller area network
B) metropolitan area network
C) wide area network
D) local area network
E) Select
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Chapter 7: The Internet, Intranets, and Extranets
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Sample Questions
Q1) Which of the following statements is true of the Internet?
A) Its accessibility requires prior approval.
B) Its geographical scope is limited.
C) It is usually faster than an intranet.
D) It is less secure than an intranet.
Q2) Which of the following is also known as "the Semantic Web"?
A) Web 1.1
B) Web 1.0
C) Web 2.0
D) Web 3.0
Q3) Intranets are typically set up behind a firewall.
A)True
B)False
Q4) Which of the following statements is true of an intranet in an organization?
A) It can be used by trusted business partners with a password.
B) It is a public network that can be used by external users.
C) It is not dependent on Internet Protocols and technologies.
D) It will not allow employees to post information on their departmental Web servers.
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Chapter 8: E-Commerce
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Sample Questions
Q1) Mobile commerce (m-commerce) is based on the _____.
A) Token Ring Protocol
B) Ethernet Protocol
C) Wireless Application Protocol
D) Wi-Fi Protected Protocol
Q2) __________encompasses all the activities a company performs in selling and buying products and services using computers and communication technologies.
A) E-procurement
B) Marketing and sales
C) E-business
D) Web marketing
E) Select
Q3) E-business excludes transactions that generate demand for goods and services.
A)True
B)False
Q4) Click-and-brick e-commerce struggle to incorporate online interaction.
A)True
B)False
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Page 10
Chapter 9: Global Information Systems
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Q1) In the context of determining the best communication media to meet global performance, the _____ factor involves how immune a communication medium is to outside electronic interference.
A) bandwidth
B) range
C) cost
D) noise
Q2) In a(n) _____, production, sales, and marketing are decentralized and financial management remains the parent company's responsibility.
A) global structure
B) universal structure
C) transnational structure
D) multinational structure
Q3) As e-business matures and more companies conduct business online, consumers can engage in comparison shopping more easily.
A)True
B)False
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Chapter 10: Building Successful Information Systems
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Q1) __________is an incremental development process that has less emphasis on team coding and more emphasis on limiting a project's scope.
A) The V-shaped model
B) The joint application design approach
C) Rapid prototyping
D) Agile methodology
E) Select
Q2) Which of the following is an outcome of the design phase of the systems development life cycle (SDLC)?
A) A document that contains the requirements for the current system to determine its main problem
B) A document that contains operation-specific data collected by the analysts after observing the system's performance over a predefined period of time
C) A document with exact specifications for executing the system, including procedures, hardware and software, and networking components
D) A document that drafts the details noted after conducting interviews and surveys with the prospective users of the system
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Chapter 11: Enterprise Systems
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Sample Questions
Q1) A company can purchase a maintenance, repair, and operation (MRO) package that might include services from different vendors, but an e-distributor coordinates them into one package for customers. This packaging is an example of a _____.
A) vertical market
B) targeted market
C) horizontal market
D) database market
Q2) In an enterprise resource planning (ERP) system, the__________provides information on production costs and pricing.
A) manufacturing component
B) inventory management component
C) vendor integration component
D) sales component
E) Select
Q3) In the context of knowledge management, tacit knowledge can be captured easily in data repositories.
A)True
B)False
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Chapter 12: Management Support Systems
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Sample Questions
Q1) A user interface enables a decision support system (DSS) to analyze information.
A)True
B)False
Q2) Unstructured decisions are often used in _____.
A) introducing a new product
B) capital acquisition analysis
C) record keeping
D) simple inventory problems
Q3) In _____, a geographic information system (GIS) is used to make the best use of personnel and equipment while dealing with a tight budget and maintaining crime statistics.
A) government
B) logistics
C) marketing operations
D) real estate businesses
Q4) Identify a true statement about unstructured decisions.
A) They are heavily influenced by the decision maker's intuitions.
B) They involve programmable tasks.
C) They have a standard operating procedure.
D) They are well supported by information technology.
Page 14
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Chapter 13: Intelligent Information Systems
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Q1) Problems involving a combination of the five senses, such as taste and smell, are not suitable for expert systems.
A)True
B)False
Q2) In the context of the components of a typical expert system, a__________is a software package with manual or automated methods for acquiring and incorporating new rules and facts so that the expert system is capable of growth.
A) knowledge base
B) monitoring and surveillance agent
C) knowledge acquisition facility
D) personal agent
E) Select
Q3) An expert system should be used when well-structured numerical problems are involved.
A)True
B)False
Q4) Intelligent agents are used for virtual catalogs.
A)True
B)False
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Chapter 14: Emerging Trends, Technologies, and Applications
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Q1) Bluetooth can be used to create a _____ for communication among computerized devices.
A) personal area network
B) local area network
C) wide area network
D) metropolitan area network
Q2) Bluetooth has line-of-sight limitations.
A)True
B)False
Q3) A _____ is a small electronic device consisting of a microchip and an antenna and performs the same task as bar codes.
A) global positioning system
B) bluetooth low energy device
C) quick response code
D) radio frequency identification tag
Q4) Which of the following is true of community cloud computing?
A) The costs are spread over fewer users than with a public cloud.
B) The infrastructure can be owned by just one organization.
C) It offers higher security as compared to private clouds.
D) It exposes mission-critical applications and data to the outside world.
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