

Introduction to Speech Communication Exam Solutions
Course Introduction
Introduction to Speech Communication explores the fundamental principles and practices involved in effective verbal communication within a variety of contexts, including interpersonal, small group, and public speaking situations. Emphasizing the importance of message clarity, audience analysis, and nonverbal cues, this course equips students with practical skills for organizing and delivering speeches, managing speech anxiety, and providing constructive feedback. Through lectures, discussions, and hands-on presentations, students develop confidence and competence in expressing ideas, fostering understanding, and building relationships in both personal and professional settings.
Recommended Textbook
Communication in Our Lives 7th Edition by Julia
T. Wood
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17 Chapters
799 Verified Questions
799 Flashcards
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Page 2

Chapter 1: The World of Communication
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Sample Questions
Q1) ____________________ is a systemic process in which people interact with and through symbols to create and interpret meanings.
Answer: Communication
Q2) Critical thinking is an important theme of the field of communication.
A)True
B)False
Answer: True
Q3) ____________________ is anything that interferes with intended communication.
Answer: Noise
Q4) Critical thinking is an important theme of the field of communication.
A)True
B)False
Answer: True
Q5) To study communication is to study
A)what we should believe.
B)how friendships help our lives become more meaningful.
C)the arbitrary nature of the world.
D)how we use symbols to create meaning in our lives.
E)the content level of meaning in phrases we hear.
Answer: D
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Chapter 2: Perception and Communication
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Sample Questions
Q1) Our cognitive schemata reflect our membership in a culture and in specific social groups.
A)True
B)False
Answer: True
Q2) Assuming we understand how another person thinks or perceives without asking that person is ____________________.
Answer: mind reading
Q3) Bipolar mental yardsticks that allow us to position people and situations along dimensions of judgment are
A)personal constructs.
B)scripts.
C)prototypes.
D)schemata.
E)person-centeredness
Answer: A
Q4) Stereotypes are inaccurate generalizations about groups.
A)True
B)False
Answer: False
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Chapter 3: Communication and Personal Identity
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Sample Questions
Q1) Our identities (and self-concept)are influenced by all of the following EXCEPT
A)particular others.
B)generalized others.
C)family.
D)friends.
E)vultures.
Answer: E
Q2) Reflected appraisal is the process of seeing ourselves through the others' eyes.
A)True
B)False
Answer: True
Q3) All of the following are values of self-disclosing EXCEPT:
A)Sharing enhances closeness between people.
B)Sharing may lead to others responding more sensitively.
C)Self-disclosing invites others to self-disclose.
D)Self-disclosure can affect what we know about ourselves and how we feel.
E)Self-disclosure leads to positive ego boundaries.
Answer: E
Q4) ____________________ are definitions of who a person is and how one should live.
Answer: Identity scripts

5
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Chapter 4: Listening Effectively
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Sample Questions
Q1) Kyla says to Diane,"I'm so stressed about my grad school applications. I haven't heard back from any of the schools." Diane interjects stating,"Oh well life will be fine,and you don't have to stress or talk about it anymore. I am so over hearing about those applications!" Which of these is Diane doing?
A)Diversionary interrupting
B)Conversational rerouting
C)Equivocational misdirecting
D)Selectively directing
E)Relational listening
Q2) Our ability to receive messages may decline when we are fatigued.
A)True
B)False
Q3) Your textbook describes six types of nonlistening.Note and define the two types that you engage in the most often.Then,provide a specific,personal example of each of the two types you chose.Finally,note one thing you can do to improve each type of nonlistening in which you engage.
Q4) Presenting a graph of complex statistical data while presenting information verbally can result in ____________________.
Q5) ____________________ is an active,complex process of engaging with messages.
Page 6
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Chapter 5: The Verbal Dimension of Communication
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Sample Questions
Q1) ____________________ consists of statements,often using the word "is" to suggest that something is inherent or fixed.
Q2) ____________________ defines the start and stop of interpersonal communication episodes.
Q3) We have to interpret the meaning of symbols.
A)True
B)False
Q4) When you state that symbols are not intrinsically connected to what they represent,you are asserting which of the following statements?
A)Symbols are powerful.
B)Symbols are arbitrary.
C)Symbols are ambiguous.
D)Symbols create meaning.
E)Symbols have multiple interpretations.
Q5) Darlene says,"Mitch is so selfish! It's just who he IS!" Darlene is using a(n)____________________.
Q6) Symbols are not _______________which means they are not concrete or tangible.
Q7) ____________________ is a technique to note that statements reflect only specific times and circumstances.
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Chapter 6: The Nonverbal Dimension of Communication
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Sample Questions
Q1) Elements of surroundings that affect us and how we communicate are called ____________________.
Q2) Nonverbal behaviors are keen indicators of whether we feel positive or negative about others.
A)True
B)False
Q3) Scholars estimate that nonverbal communication accounts for what percentage of the total meaning in interpersonal communication?
A)Less than 25%
B)Between 25% and 35%
C)Between 35% and 50%
D)More than 65%
E)100%
Q4) Emojis are an example of how a nonverbal can complement a verbal.
A)True
B)False
Q5) ____________________ is the study of space and how we use it.
Q6) Discuss how paralanguage can be used to communicate meaning.
Q7) ____________________ is all aspects of communication other than words themselves.
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Chapter 7: Communication and Culture
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Sample Questions
Q1) Thrift,industriousness,and respect for elders/ancestors are valued in cultures with
A)long-term orientation.
B)short-term orientation.
C)power distance.
D)masculinity.
E)femininity
Q2) Assimilation happens when people abandon their own cultural norms and practices in order to adopt those of another culture.
A)True
B)False
Q3) Cultures are systems and thus aspects of a culture are interrelated and work together to create a whole.
A)True
B)False
Q4) Tolerance is a response in which we accept and approve differences between us and other social groups.
A)True
B)False
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Chapter 8: Communication in Personal Relationships
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Sample Questions
Q1) The decision to remain in a relationship is called ____________________.
Q2) Equity between partners affects ____________________ with relationships.
Q3) Opposing and continuous tensions in relationships are called relational dialectics.
A)True
B)False
Q4) Men assume more psychological responsibility for relationships than women.
A)True
B)False
Q5) Pragma is a pragmatic and goal-oriented style of loving.
A)True
B)False
Q6) The three greatest influences on initial attraction in romantic relationships are
A)confidence,self-concept,and proximity.
B)self-confidence,candor,and physical attractiveness.
C)physical attractiveness,self-confidence,and proximity.
D)outspokenness,physical attractiveness,and self-concept.
E)self-concept,proximity,and similarity
Q7) How are friendships typically developed?
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Chapter 9: Communication in Groups and Teams
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Sample Questions
Q1) The ability to influence others is called ____________________.
Q2) Holly says,"Let's discuss the donors to the benefit concert and then discuss who will be performing.Holly made which type of contribution to discussion?
A)task
B)procedural
C)climate
D)egocentric
E)dynamic
Q3) Norms exist in some,but not all,groups.
A)True
B)False
Q4) Conformity pressures occur in all groups.
A)True
B)False
Q5) Identify and discuss the potential limitations and strengths of groups.
Q6) The attempt to increase personal status in a group by winning the approval of high-status members is called _______________.
Q7) ____________________ communication focuses on the problems,issues,or information before a group.
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Chapter 10: Communication in Organizations
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Sample Questions
Q1) To effectively participate in an organization you must not compromise.
A)True
B)False
Q2) Organizations typically define ____________________ in job descriptions.
Q3) Communication from subordinates to supervisors is known as
A)downward communication.
B)upward communication.
C)grapevine.
D)supervisory communication.
E)informal communication.
Q4) The purpose of corporate stories is to help socialize new members into the culture of an organization.
A)True
B)False
Q5) When retold among members of an organization,stories foster feelings of connection and revitalize organizational culture.
A)True
B)False
Q6) ____________________ organize relationships and interaction between members of an organization.
Page 12
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Chapter 11: Media and Media Literacy
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Sample Questions
Q1) Social media encourage ____________________,which is doing multiple thinks at the same time or in very rapid sequence.
Q2) Contrary to public opinion,the normal is actually more newsworthy than the abnormal.
A)True
B)False
Q3) The mass media divert attention away from many topics.
A)True
B)False
Q4) The extent to which media representations are congruent with personal experience is known as what by cultivation theorists?
A)coherence
B)fidelity
C)mainstreaming
D)resonance
E)indemnification
Q5) ____________________ are means of communication used for connecting people and interacting actively.
Q6) What is media literacy,and how can you develop it?
Page 13
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Chapter 12: Planning Public Speaking
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Sample Questions
Q1) "Were my audience members alive when the spaceship Challenger exploded?" is an example of a question that falls into what category of audience analysis?
A)demographic analysis
B)situational audience analysis
C)attitudinal analysis
D)geographical analysis
E)probing question analysis
Q2) What type of speaking has the primary goal of increasing listeners' understanding,awareness,or knowledge about a topic?
A)speaking to inform
B)speaking to persuade
C)speaking to entertain
D)narrative speaking
E)speaking for humor
Q3) Compare and contrast the goals of speaking to inform and speaking to persuade.
Q4) The physical setting is part of the speaking occasion.
A)True
B)False
Q5) Effective public speaking is much like ____________________.
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Chapter 13: Researching and Developing Support for Public Speeches
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Sample Questions
Q1) Which of the following criteria must be met for effective and ethical quotation use?
A)Sources should be people whom listeners known and respect.
B)Sources should be people whom listeners will respect one the speaker identifies the source's credentials.
C)Quotations should come from someone who is qualified to speak on an issue.
D)Ethical quotations should meet the criterion of accuracy and come from unbiased sources.
E)All of the above.
Q2) The effective use of statistics can best be achieved by following all of the guidelines with the exception of
A)limiting the number of statistics used in a speech.
B)rounding off numbers so listeners can understand and retain them.
C)selecting current statistics.
D)remembering that statistics are a numerical picture of how something was at a particular time.
E)using as many statistics as possible to impress the audience with how much you know about your topic.
Q3) ____________________ are exact citations of statements made by others.
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Chapter 14: Organizing and Presenting Public Speeches
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Sample Questions
Q1) "My talk will inform you about what the Sheldrick Wildlife Trust is,the work they do,and how you can donate." This thesis statement suggests which organizational pattern?
A)time
B)spatial
C)motivated sequence
D)comparative
E)topical
Q2) It is necessary to repeat more in spoken communication than in written.
A)True
B)False
Q3) ____________________ speaking involves little or no formal preparation on the part of a speaker.
Q4) You should practice your speech until you have it memorized.
A)True
B)False
Q5) Transitions are vital to effective public speaking.
A)True
B)False
Q6) Anxiety about public speaking can also be called ____________________.
Page 16
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Chapter 15: Informative Speaking
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Sample Questions
Q1) Informative speakers should
A)provide a clear thesis statement.
B)connect with listener's values and experiences.
C)motivate listeners to want information.
D)build credibility with listeners.
E)All of these answers need to be done by informative speakers.
Q2) Which of the following is NOT a guideline for effective informative speaking?
A)providing listeners with a clear thesis statement
B)motivating listeners to want information
C)adapting to diverse listeners
D)organizing so listeners can follow easily
E)using a single communication channel
Q3) The ethical criteria of ____________________ for supporting materials means that the evidence is usually current or is historically situated.
Q4) ____________________ are presentations that have the goal of increasing others' knowledge,understanding,or abilities.
Q5) Informative speaking is a part of ____________________ life.
Q6) "Now that we have discussed the first point,I'd like to move on to the second one," is an example of a(n)____________________.
Page 17
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Chapter 16: Persuasive Speaking
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Sample Questions
Q1) ____________________ is the evidence that supports claims.
Q2) Persuasion happens quickly.
A)True
B)False
Q3) Describe and explain the Toulmin model of reasoning.
Q4) Responding to questions fairly and with an open mind can increase credibility.
A)True
B)False
Q5) Which of the following is not a guideline for effective persuasive speeches?
A)Create common ground with the listeners.
B)Adapt to the listeners.
C)Avoid fallacious reasoning.
D)Organize informative information first.
E)All of these answers are guidelines for effective persuasive speeches.
Q6) Common ground is not relevant in persuasive speeches,only in informative speeches.
A)True
B)False
Q7) Attacking the person rather than their idea is an example of a(n)____________________ argument.
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Chapter 17: Interviewing
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Sample Questions
Q1) The question,"You believe in teamwork don't you?" is an example of a probing question.
A)True
B)False
Q2) Interviews are different from many other kinds of communication because of which of the following characteristics?
A)intensity
B)informality
C)formality
D)question and answer format
E)intensity and formality
Q3) In employment interviews,there are periods of information giving and information getting.
A)True
B)False
Q4) The stage of the interview that deals with most of the content and takes the most time is called the ____________________ stage.
Q5) Trick questions,surprise directions in conversation,and unusual responses to interviewees are most likely in ____________________ interviews.
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