Introduction to Management
Final Exam Questions
Course Introduction
Introduction to Management provides students with a foundational understanding of the principles and functions of management within organizations. The course explores key topics such as planning, organizing, leading, and controlling, while introducing essential concepts like organizational structure, motivation, decision-making, and effective communication. Through case studies and real-world examples, students learn how managers coordinate resources, adapt to environmental challenges, and drive organizational success. The course is designed to equip learners with the analytical and interpersonal skills necessary for effective management in a rapidly changing business environment.
Recommended Textbook
Fundamentals of Management 8th Edition by Ricky Griffin
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15 Chapters
1628 Verified Questions
1628 Flashcards
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Page 2
Chapter 1: Understanding the Managers Job
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) Tyler works with Alpha Pharmaceuticals Inc. He is primarily responsible for overseeing production activities. Tyler is concerned with decisions such as the number of product units that need to be manufactured, the overall functioning of the production plants, and the quality of products. Tyler is most likely to be a(n)_____.
A) operations manager
B) marketing manager
C) human resource manager
D) sales manager
E) public relations manager
Answer: A
Q2) _____ is recognized as the father of industrial psychology.
A) Douglas McGregor
B) Elton Mayo
C) Abraham Maslow
D) Hugo Munsterberg
E) Henri Fayol
Answer: D
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Page 3
Chapter 2: The Environment of Organizations and Managers
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107 Flashcards
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Sample Questions
Q1) In a business, which of the following people have legal property rights to that business?
A) Employees
B) Suppliers
C) Customers
D) Owners
E) Regulators
Answer: D
Q2) The term _____ refers to behavior that conforms to generally accepted social norms.
Answer: ethical behavior
The term ethical behavior usually refers to behavior that conforms to generally accepted social norms.
Q3) An interest group is a form of a _____.
A) supplier
B) board of directors
C) strategic partner
D) competitor
E) regulatory agency
Answer: E
Page 4
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Chapter 4: Managing Decision Making
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) A(n) _____ is a decision-making group or team in which members openly discuss, argue about, and agree on the best alternative.
Q2) One disadvantage of group decision making is that:
A) very little information and knowledge are available.
B) one person may dominate the group.
C) fewer alternatives are generated.
D) it reduces the chances of acceptance of the final decision.
E) it prevents groupthink from developing.
Q3) Which of the following statements is true about the administrative model of decision making?
A) It suggests that most managers make decisions rationally and logically.
B) It suggests that decisions that are based on instincts are better than the ones based on logic.
C) It suggests that managers tend to satisfice when making decisions.
D) It suggests that managers have the most accurate information about decision situations.
E) It suggests that managers should not make decisions based on mathematical analysis.
Q4) Define decision making, and discuss programmed and nonprogrammed decisions.
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Chapter 5: Entrepreneurship and New Venture Management
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) Which of the following is an important question that is answered in a business plan?
A) What are the marketing strategies used by the entrepreneur's competitors?
B) What are the trade restraint strategies used by businesses in the external environment?
C) What are the entrepreneur's goals and objectives?
D) What are the overhead costs of the entrepreneur's venture?
E) How will the entrepreneur divest strategic business units?
Q2) Which of the following is an example of identifying a new niche in an established market?
A) Copying a competitor's popular computer design
B) Modifying a computer so that it is usable by untrained persons
C) Reducing the price of a printer so that it is more affordable
D) Introducing a new computer to another country
E) Using a bundle pricing strategy for computers and printers
Q3) Minorities and _____ are starting more small businesses than in the past.
Q4) A group of small investors seeking to make profits on companies with rapid growth potential is called a(n) _____.
Q5) A(n) _____ is simply a segment of a market that is not currently being exploited.
Page 7
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Chapter 6: Organization Structure and Design
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108 Flashcards
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Sample Questions
Q1) _____ is the degree to which the overall task of the organization is broken down and divided into smaller component parts.
A) Job specialization
B) Job enrichment
C) Job rotation
D) Job enlargement
E) Task identity
Q2) When compared to tall organizations, flat organizations:
A) are more expensive.
B) place more supervisory responsibilities on managers.
C) have more layers of managers.
D) place minimal administrative responsibilities on managers.
E) have lower levels of employee morale and productivity.
Q3) Creating different teams for finance, production, and marketing is consistent with _____ departmentalization.
A) location
B) product
C) functional
D) sequential
E) customer
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Chapter 8: Managing Human Resources in Organizations
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106 Flashcards
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Sample Questions
Q1) An example of judgmental performance measure is _____.
A) ranking
B) total sales
C) scrap rate
D) dollar volume of sales
E) number of units produced
Q2) _____ is defined as determining the extent to which a selection device is really predictive of future job performance.
A) Realistic job preview
B) Internal recruitment
C) Job evaluation
D) Validation
E) Job analysis
Q3) Organizations with a diverse workforce are most likely to _____ when compared to less diverse organizations.
A) have higher levels of productivity
B) have higher levels of turnover
C) have higher levels of absenteeism
D) foster fewer conflicts
E) have a lack of understanding of different market segments
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Chapter 9: Basic Elements of Individual Behavior in Organizations
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Sample Questions
Q1) The temperature at Nettix Inc. is too cold for Royce to concentrate on his work. This is an example of work-related stressors categorized as _____.
A) task demands
B) physical demands
C) role demands
D) interpersonal demands
E) client demands
Q2) Anne, a software programmer at Mont Inc., tries to rectify a programming module that stressed her out with unfamiliar issues. According to the General Adaptation Syndrome (GAS), Anne is in the _____ stage.
A) exhaustion
B) resistance
C) alarm
D) burnout
E) conflict
Q3) _____ is the process of observing behavior and attributing causes to it.
Q4) _____ refers to a person's ability to manage multiple tasks and to consistently meet deadlines.
Q5) A strong stimulus that induces stress is classified as a(n) _____.
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Chapter 10: Managing Employee Motivation and Performance
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109 Flashcards
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Sample Questions
Q1) Which of the following programs applies the concepts of reinforcement theory?
A) Modified workweek
B) Work redesign
C) Organizational behavior modification
D) Attribution theory
E) Two-factor theory
Q2) Which of the following motivational theories is based on the idea that employees compare the treatment they receive relative to others' treatment in order to determine if they are being treated fairly?
A) Expectancy theory
B) Reinforcement theory
C) Equity theory
D) Hierarchy of needs theory
E) Two-factor theory
Q3) According to the motivation framework, the motivation process begins with a(n)
Q4) Two-factor theory of motivation suggests that people's satisfaction and dissatisfaction are influenced by two independent sets of factors- motivation factors and _____ factors.
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Q5) Compare and contrast fixed-interval schedule and variable-interval schedule.
Chapter 11: Leadership and Influence Processes
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Sample Questions
Q1) How did Fiedler measure leadership styles?
A) By using the managerial grid
B) By using the initiating structure behavior
C) By using the consideration behavior
D) By means of a questionnaire called the least-preferred coworker measure
E) By means of a questionnaire called the leader-member exchange measure
Q2) As a property, leadership can be best defined as:
A) the practice of empowering employees to participate in organizational decision making.
B) a set of belief that supports the practice of interpersonal risk taking in teams.
C) the ability to shape employee behavior without using force.
D) the ability to adjust to and understand changes in the workplace.
E) a set of characteristics found in people who can influence the behavior of others.
Q3) _____ approach predicts what kinds of situations call for different degrees of group participation.
Q4) Managers should get disagreements out in the open so that subordinates will have less opportunity for _____ through using conflict for their own purposes.
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13
Chapter 12: Communication in Organizations
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108 Flashcards
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Sample Questions
Q1) Twanya is the school counselor responsible for scheduling. While looking at a set of data, she notes student evaluations were periodically low for a certain instructor. Upon further research, she notes that evaluations were lowest for all Money and Banking classes considered to be difficult, no matter who taught the class. Her initial information about the first instructor was:
A) incomplete.
B) inaccurate.
C) irrelevant.
D) false.
E) untimely.
Q2) Credibility about a subject
A)Individual barrier
B)Organizational barrier
Q3) Which of the following is a medium for transmitting an oral message within an organization?
A) A memo
B) A report
C) Meetings
D) E-mail messages
E) A handwritten note
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Chapter 13: Managing Work Groups and Teams
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112 Flashcards
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Sample Questions
Q1) During the _____ stage of group development, members begin to accept one another and develop a sense of unity.
A) forming
B) storming
C) norming
D) performing
E) transforming
Q2) The process of establishing a role structure begins with the _____ role.
A) sent
B) expected
C) perceived
D) controlled
E) enacted
Q3) Nelida's quality assurance group meets only rarely.
A)Group cohesiveness will increase
B)Group cohesiveness will decrease
C)Group cohesiveness will remain unchanged
Q4) _____ is norm conformity that occurs as a person makes the transition from being an outsider to being an insider in an organization.
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Chapter 14: Basic Elements of Control
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Sample Questions
Q1) An appraisal of an organization's accounting and financial procedures conducted by employees of that organization is known as a(n):
A) internal audit.
B) debt audit.
C) ratio audit.
D) external audit.
E) liquidity audit.
Q2) In organizations, sales forecasting, economic forecasting, and environmental analysis are examples of the control of _____ resources.
A) physical
B) human
C) information
D) financial
E) inventory
Q3) A control system that provides information as often as is necessary is said to possess _____.
Q4) A(n) _____ is a plan expressed in numerical terms
Q5) Compare the bureaucratic and decentralized models of organizational control.
Q6) Preliminary control is one type of _____ control.
Page 16
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Chapter 15: Managing Operations, Quality, and Productivity
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107 Flashcards
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Sample Questions
Q1) A factory produces 100,000 units of its product with 10 hours of direct labor. Which of the following accurately represents the factory's labor productivity index?
A) 1,000
B) 10
C) 10,000
D) 100
E) 1,000,000
Q2) Durability is the dimension of quality that refers to:
A) a product's primary operating characteristic.
B) the degree to which a product's design and operating characteristics meet established standards.
C) a probability of not malfunctioning during a specified period.
D) a measure of product life.
E) the speed and ease of repair.
Q3) To analyze a company's productivity in order to pinpoint problem areas, _____ productivity ratios should be used.
Q4) _____ is the process of designing work so that it can be completely or almost completely performed by machines.
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