Interpersonal Communication Test Bank
Course
Introduction
Interpersonal Communication explores the principles and practices of effective communication in one-on-one and small group settings. The course examines theories of verbal and nonverbal communication, the role of perception, listening skills, relationship development, conflict resolution, and the impact of culture on interpersonal interactions. Students will engage in practical activities and discussions designed to enhance their self-awareness, empathy, and competence as communicators, preparing them to build stronger personal and professional relationships.
Recommended Textbook
Interpersonal Communication Relating to Others 5th Canadian Edition by Steven A. Beebe
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11 Chapters
1304 Verified Questions
1304 Flashcards
Source URL: https://quizplus.com/study-set/299 Page 2
Chapter 1: Introduction to Interpersonal Communication
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/4962
Sample Questions
Q1) Which of the following is NOT a common myth of interpersonal communication?
A)Words are symbols.
B)More words will make the meaning clearer.
C)Meanings are in words.
D)Information equals communication.
Answer: A
Q2) The rules that govern interpersonal relationships
A)define appropriate and inappropriate communication in a given situation.
B)indicate which partner is in control.
C)define the impersonal or interpersonal nature of the relationship.
D)describe the current stage of relationship development.
Answer: A
Q3) You shout at a colleague, voicing all of your frustrations toward the colleague as well as toward your work.You can apologize and you can say you didn't really mean what you said, but you cannot "take back" what you said because
A)interpersonal communication is complicated.
B)interpersonal communication is contextual.
C)interpersonal communication is inescapable.
D)interpersonal communication is irreversible.
Answer: D
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Chapter 2: Interpersonal Communication and Self
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140 Verified Questions
140 Flashcards
Source URL: https://quizplus.com/quiz/4963
Sample Questions
Q1) The dyadic effect describes the
A)different levels of self-disclosure.
B)risky nature of self-disclosure.
C)reciprocal nature of self-disclosure.
D)the difference between online and face-to-face self-disclosure.
Answer: C
Q2) In what order, starting with most central to your behaviour and concept of self, and moving to least central, are attitudes, values, and beliefs?
A)attitudes, values, beliefs
B)beliefs, values, attitudes
C)values, attitudes, beliefs
D)values, beliefs, attitudes
Answer: D
Q3) In the model of social penetration, the concentric circles represent A)expressiveness.
B)breadth.
C)depth.
D)responsiveness.
Answer: C
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Page 4
Chapter 3: Interpersonal Communication and Perception
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106 Verified Questions
106 Flashcards
Source URL: https://quizplus.com/quiz/4964
Sample Questions
Q1) Which of the following is NOT one of John Gottman's four predictors of divorce?
A)defensiveness
B)stonewalling
C)criticism
D)conflict
Answer: D
Q2) To improve your ability to socially decentre and to empathize, you must strive for two goals:
A)gather as much information as possible about the circumstances affecting the other person and gather as much information as possible about the person.
B)watch gestures, eyes, the wrinkles around the eyes, and foot movements; listen to tone of voice.
C)gather as much information about the circumstances; create categories of information.
D)watch gestures, eyes, the wrinkles around the eyes, and foot movements; create categories of information.
Answer: A
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Page 5
Chapter 4: Listening and Responding
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134 Verified Questions
134 Flashcards
Source URL: https://quizplus.com/quiz/4965
Sample Questions
Q1) Confirming by responding directly to what someone else says is called a
A)direct acknowledgment.
B)compliment.
C)supportive response.
D)clarifying response.
Q2) Carol is excited about her new job and is telling Karla about it.How can Karla respond to Carol in ways that confirm Carol?
Q3) Depending on mental ability, a listener can process up to how many words each minute?
A)100-200
B)300-500
C)500-600
D)600-800
Q4) Clarifying responses
A)encourage another person to talk for the purpose of exploring his/her feelings.
B)confirm others' sense of self-worth.
C)affirm another person's sense of taste and judgment.
D)confirm a person's right to his/her feelings.
Q5) Which of the four listening styles is best? Why?
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Chapter 5: Verbal Communication Skills
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109 Verified Questions
109 Flashcards
Source URL: https://quizplus.com/quiz/4966
Sample Questions
Q1) Using words that disparage a perons's age, mental or physical ability, or social standing are examples of
A)bypassing.
B)demeaning language.
C)polarization.
D)static evaluation.
Q2) The goal is to seek common ground and agreement.
A)There is one right answer, and you have it.
B)The goal is to win.
C)The focus is on combat; prove that you are right and the other person is wrong.
D)Search for weakness and errors in other's positions.
E)Defend your views.
Q3) Discuss five word barriers and how to overcome them.
Q4) "This particular instructor is known for her difficult test" is a way to avoid allness statements by
A)bypassing.
B)indexing.
C)polarizing.
D)dating.
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Chapter 6: Non-Verbal Communication Skills
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136 Verified Questions
136 Flashcards
Source URL: https://quizplus.com/quiz/4967
Sample Questions
Q1) Close proximity, open body positions, and eye contact, all signalling our interest,indicate which stage of courtship behaviour?
A)preening behaviour
B)courtship readiness
C)positional cues
D)appeals to invitation
Q2) Communicates intimacy, affection, or rejection.
A)Movements and Gestures
B)Eye Contact
C)Facial Expressions
D)Vocal Cues
E)Personal Space
F)Territory
G)Touch
H)Appearance
Q3) Animation in face, voice, and gestures are prime indicators of A)arousal.
B)intimacy.
C)immediacy.
D)dominance.
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Chapter 7: Conflict Management Skills
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119 Verified Questions
119 Flashcards
Source URL: https://quizplus.com/quiz/4968
Sample Questions
Q1) The belief that we should eliminate conflict from our relationships reflects the myth that
A)conflict should always be avoided.
B)conflict always occurs because of misunderstanding.
C)conflict can always be resolved.
D)conflict is always a sign of a poor interpersonal relationship.
Q2) Partners check with themselves and each other to monitor satisfaction with the resolution during
A)resolution stage.
B)frustration awareness stage.
C)follow-up stage.
D)active conflict stage.
Q3) During the resolution stage of conflict
A)partners try to manage the conflict.
B)partners monitor whether they are satisfied with the resolution.
C)partners engage in an expressed struggle.
D)partners become aware that differences between them exist.
Q4) Describe a situation in which you were attempting to manage conflict with a prickly, unpleasant person. How could you more effectively manage such a person?
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Chapter 8: Interpersonal Communication and Cultural Diversity
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117 Verified Questions
117 Flashcards
Source URL: https://quizplus.com/quiz/4969
Sample Questions
Q1) Which of the following is NOT a principle that describes how social classes emerge from a society?
A)People who interact with each other over time tend to communicate in similar ways.
B)People in one group can move easily to another group but only in an upward direction.
C)Virtually every organization and group develops a hierarchy.
D)We are more likely to interact with people from our own social class.
Q2) Teamwork approaches usually succeed better in
A)cultures in which there is a need for certainty.
B)collectivist cultures.
C)cultures in which there is tolerance of uncertainty.
D)individualistic cultures.
Q3) Material culture, social institutions, individuals and the universe, aesthetics, and language are examples of
A)what a given group of people values or appreciates.
B)what we learn from our culture.
C)cultural elements that identify the most profound aspects of cultural influence.
D)cultural contexts.
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Page 10
Chapter 9: Understanding Interpersonal Relationships
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96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/4970
Sample Questions
Q1) What accounts for the friendships of randomly selected roommates is
A)proximity.
B)similarity.
C)complementary needs.
D)physical appearance.
Q2) When power in a relationship continually shifts from one partner to the other, the relationship is
A)symmetrical.
B)parallel.
C)complementary.
D)equal.
Q3) Using your own example, discuss the four elements that make up the definition of interpersonal relationship.
Q4) In a/an ________ relationship, one partner has a greater need for the other to meet his or her needs.
A)dependent
B)interdependent
C)symmetric
D)complementary
Q5) Discuss social exchange theory as an economic model of relationships
Page 11
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Chapter 10: Developing, Maintaining, and Ending
Interpersonal Relationships
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128 Verified Questions
128 Flashcards
Source URL: https://quizplus.com/quiz/4971
Sample Questions
Q1) Direct strategies used to end relationships involve
A)explicit statements.
B)active listening.
C)compliance gaining.
D)perception checking.
Q2) When a partner uses pseudo-de-escalation to end a relationship, he or she might say,
A)"I want to end this relationship."
B)"Let's just be friends."
C)"I've been miserable for a long time in this relationship."
D)"Let me tell you why I'm unhappy with you."
Q3) When following initiation norms,
A)deviate from the script to reduce uncertainty.
B)disclose information to allow the other person a chance to decide whether to continue the relationship.
C)expand and develop the conversation in safe ways.
D)present yourself in a positive manner.
Q4) Name and describe the stages of relational de-escalation and what occurs at each of the stages, paying particular attention to communication behaviours at each stage.
Page 12
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Chapter 11: Interpersonal Relationships at Home, Through
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118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/4972
Sample Questions
Q1) The three basic dimensions of the circumplex model of family interaction are
A)adaptability, cohesion, and communication.
B)adaptability, communication, and values.
C)communication, structure, and adaptability.
D)structure, cohesion, and values.
Q2) What are the challenges of CMC? Use some examples from your own life to help illustrate these.
Q3) Social withdrawal, mood alteration, and personal, social, and professional problems are all possible characteristics of
A)those who prefer online interactions to face-to-face interactions.
B)hyperpersonal relationships.
C)asynchronous communication.
D)synchronous communication.
Q4) Communication with customers is an example of
A)upward communication.
B)outward communication.
C)downward communication.
D)horizontal communication.
Q5) Describe synchronous interaction and provide an example.
Q6) Define family according to the authors of your textbook.
Page 13
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