Interpersonal Communication Question Bank
Course Introduction
Interpersonal Communication explores the fundamental processes and skills involved in effective communication between individuals in various social contexts. Emphasizing verbal and nonverbal message exchange, this course examines topics such as perception, listening, empathy, self-disclosure, and conflict resolution. Students will analyze the influence of culture, gender, and technology on interpersonal interactions while engaging in practical exercises to enhance their relational and communication competence in both personal and professional settings.
Recommended Textbook
A Concise Public Speaking Handbook 4th Edition by Steven A. Beebe
Available Study Resources on Quizplus
26 Chapters
682 Verified Questions
682 Flashcards
Source URL: https://quizplus.com/study-set/200 Page 2
Chapter 1: Speaking in Public
Available Study Resources on Quizplus for this Chatper
30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/2888
Sample Questions
Q1) While listening to a speech about the rules of cricket, the speaker uses jargon that Terry doesn't understand. In this circumstance, Terry is experiencing problems with A) feedback.
B) decoding.
C) encoding.
D) the channel.
Answer: B
Q2) It is an audience member's responsibility to properly encode a speaker's remarks. A)True
B)False
Answer: False
Q3) One of the ways that public speaking and conversation are different is that public speaking is A) unplanned.
B) more formal.
C) less complicated.
D) more casual.
Answer: B
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Improving Your Confidence
Available Study Resources on Quizplus for this Chatper
30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/2889
Sample Questions
Q1) Which of the following traits is linked to increased speaking apprehension?
A) creativity
B) impatience
C) perfectionism
D) extraversion
Answer: C
Q2) Anxiety can actually improve your energy level and speech performance.
A)True
B)False
Answer: True
Q3) Felicia always gets really nervous before speaking in public, so she decided to face her fear and join the public speaking organization Toastmasters. In this example, Felicia has chosen to reduce herspeaking anxiety by
A) knowing her audience.
B) focusing on her message rather than on her fear.
C) giving herself a mental pep talk.
D) seeking speaking opportunities.
Answer: D
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Presenting Your First Speech
Available Study Resources on Quizplus for this Chatper
30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/2890
Sample Questions
Q1) Travis presented a speech that consisted of a long list of statistics on auto sales in the United States. What technique should he have used to clarify and add interest to these statistics?
A) He should have put the statistics on an overhead transparency.
B) He should have compared the statistics to something the audience knows.
C) He should have repeated the statistics at least twice.
D) He should have made each statistic a main idea of the speech.
Answer: B
Q2) The three major divisions of a speech are
A) the introduction, the body, and the conclusion.
B) the introduction, the preview, and the main points.
C) the introduction, the body, and transitions.
D) the introduction, the conclusion, and the delivery.
Answer: A
Q3) What is the specific purpose?
A) a statement of what your audience should be able to do after your speech
B) a one-sentence summary of the main ideas in a speech
C) the opening statement of a speech
D) a preview statement, which should be read aloud in the speech introduction
Answer: A
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Ethics and Free Speech
Available Study Resources on Quizplus for this Chatper
30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/2891
Sample Questions
Q1) A speaker who is sensitive to and tolerant of differences does all of the following EXCEPT
A) avoids biased or offensive language.
B) learns about different beliefs and values.
C) listens to opposing viewpoints.
D) abandons his or her own convictions.
Q2) Todd gave a speech on the poor quality of local water. He brought in a test kit and demonstrated its impurity. He then advised purchasing a water filter pitcher guaranteed to remove these impurities.Attheend of his speech, Todd mentioned that he worked for the company that made the pitcher, and had them for sale. What was Todd's biggest mistake?
A) Todd used coercion when suggesting that the audience buy the product from him.
B) Todd violated the ethical guideline of having a responsible goal for a speech.
C) Todd used too much evidence and reasoning for an informative speech.
D) Todd's speech was actually illegal, in that he was advertising in class.
Q3) Beliefs and values by which we determine right from wrong are termed ethics.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
6
Chapter 5: Listening
Available Study Resources on Quizplus for this Chatper
30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/2892
Sample Questions
Q1) In a speech about how Texas became a state, Martina provided three main points and delivered them in a chronological pattern. Two of her classmates, Anna and Donna, were discussing the speech the next day.Anna remembered Martina's three main points while Donna only remembered the story used in the introduction. Who was the better listener, according to the textbook's tips to enhance listening skills?
A) Donna was the better listener because she followed the tip, "Avoid information overload."
B) Donna was the better listener because she followed the tip, "Be a selfish listener."
C) Anna was the better listener because she followed the tip, "Listen for major ideas."
D) Anna was the better listener because she followed the tip, "Avoid overreacting emotionally."
Q2) Arelational-oriented listener prefers a speaker who avoids emotion.
A)True
B)False
Q3) Critical listening and critical thinking are the same process.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 7
Chapter 6: Analyzing Your Audience
Available Study Resources on Quizplus for this Chatper
30 Verified Questions
30 Flashcards
Source URL: https://quizplus.com/quiz/2893
Sample Questions
Q1) Ethnocentrism is the same thing as patriotism.
A)True
B)False
Q2) Multiple-choice, tru, and agreedisagree questions are examples of open-ended questions.
A)True
B)False
Q3) An examination by the speaker of the time and place of the speech, size of the expected audience, and the speaking occasion is a
A) situational analysis.
B) formal analysis.
C) demographic analysis.
D) numerical analysis.
Q4) The age of adult audience members has little effect on speech content.
A)True
B)False
Q5) Values are more deeply ingrained than attitudes or beliefs and are therefore more difficult to change.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Adapting to Your Audience as You Speak
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/2894
Sample Questions
Q1) People from _____ cultures will NOT enjoy a consensus-seeking discussion, and will prefer that you clearly establish your credibility.
A) high-power
B) high-context
C) low-power
D) low-context
Q2) If your audience seems confused or doesn't understand your point, you should be more redundant.
A)True
B)False
Q3) If audience members are maintaining eye contact with the speaker, they are probably listening.
A)True
B)False
Q4) Making direct reference to the audience is an excellent tactic if they seem inattentive.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 9
Chapter 8: Developing Your Speech
Available Study Resources on Quizplus for this Chatper
29 Verified Questions
29 Flashcards
Source URL: https://quizplus.com/quiz/2895
Sample Questions
Q1) The general purpose of a persuasive speech is to
A) get members of an audience to relax and enjoy themselves.
B) change or reinforce an audience's beliefs andor urge action.
C) define, describe, or explain something.
D) demonstrate how something works or is made.
Q2) What technique in selecting a speech topic will BEST motivate both your research and delivery?
A) choosing a topic of interest to you
B) choosing a topic of interest to the audience
C) choosing a topic no one else is using
D) choosing a simple, easy to research topic
Q3) The speaker's statement as to the behavioral change he or she wants from the audience is known as the
A) specific purpose.
B) general purpose.
C) blueprint.
D) central idea.
Q4) The specific purpose is stated as part of the introduction to your speech.
A)True
B)False
Page 10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Gathering Supporting Material
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/2896
Sample Questions
Q1) Libraries' collections of books are generally called
A) stacks.
B) archives.
C) stashes.
D) periodicals.
Q2) One excellent full-text database that focuses on business and law and includes magazines, newspapers, government documents, and journals is
A) ERIC.
B) Info Trac.
C) LexisNexis Academic.
D) Reader's Guide.
Q3) The domain of an educational Web site is usually .edu.
A)True
B)False
Q4) What resource would you use in order to conduct a Boolean search?
A) a periodical index
B) the Internet
C) a knowledgeable expert
D) a specialized encyclopedia
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Supporting Your Speech
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/2897
Sample
Questions
Q1) If you describe the relationships among a group of coworkers as a seething snake pit, filled with hissing gossip and sharp-fanged attacks, you are using a A) literal analogy.
B) figurative analogy.
C) extended illustration.
D) brief illustration.
Q2) A lengthy illustration with a plot beginning, climatic point, and resolution is called
A) a literal illustration.
B) a brief illustration.
C) an extended illustration.
D) a hypothetical illustration.
Q3) Jimmy wants to use a literary quotation as supporting material in his speech on great presidents of the twentieth century. The BEST advice for him is to
A) keep the quote brief.
B) make sure it is long and important.
C) say "quote" and "unquote."
D) try to find quotes that are new to the audience.
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Organizing Your Speech
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/2898
Sample Questions
Q1) Previews help to ensure that audience members will first anticipate and later remember the important points of a speech.
A)True
B)False
Q2) A _____ is a statement of what is to come.
A) preview
B) connector
C) verbal transition
D) summary statement
Q3) Speeches on how to do something or how to make something are usually organized spatially.
A)True
B)False
Q4) The pattern of speech organization used in a speech topic that progresses in order of time is a
A) topical pattern.
B) cause-effect pattern.
C) spatial pattern.
D) chronological pattern.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Developing an Introduction
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/2899
Sample Questions
Q1) _____ is the degree to which the information affects your listeners directly.
A) Recency
B) Proximity
C) Primacy
D) Accommodation
Q2) A personal illustration can help establish your credibility.
A)True
B)False
Q3) When using a question to open a speech, you will generally use a rhetorical question, the kind you don't expect an answer to.
A)True
B)False
Q4) "You have heard several ideas for investing your money wisely, this morning, but I'm going to share with you a way to do it with maximum safety and minimal risk," is an example of a(n)
A) historical event reference.
B) recent event reference.
C) preceding speech reference.
D) personal reference.
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Developing a Conclusion
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/2900
Sample
Questions
Q1) When Kristen said, "So we must all do something to end domestic violence; we must all be prepared to confront this issue in our own neighborhoods and homes, so that we become part of the solution, not partof the problem," you recognize this as
A) a concluding summary statement.
B) a startling statement.
C) a reemphasis on the central idea.
D) a statement to motivate the audience to respond.
Q2) Answering a rhetorical question from your introduction is an excellent way to provide closure in your conclusion.
A)True
B)False
Q3) Which of the following is NOT an effective conclusion technique?
A) referring to the introduction
B) using humor
C) using propaganda
D) creating an inspirational appeal
Q4) Verbal and nonverbal signals should NOT be used to provide closure.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Outlining and Revising Your Speech
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/2901
Sample Questions
Q1) In a preparation outline, the specific purpose should be placed
A) in the introduction.
B) at the top of the outline.
C) on the source page.
D) at the bottom of the outline.
Q2) Why should you use complete sentences in a preparation outline, according to the text?
A) because this will help you judge the coherence of the speech
B) because this will help you to realize the importance of good grammar
C) because you will use these exact same sentences when you deliver the speech
D) because this will ensure that you use the best wording possible for the speech
Q3) Which of the following statements about speaking notes is TRUE?
A) They are the same as the preparation outline, except they are written on notecards.
B) They are the same as the preparation outline, except they are enlarged and double-spaced.
C) They are more detailed than the preparation outline.
D) They are shorter than the preparation outline.
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 15: Using Words Well
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/2902
Sample Questions
Q1) ________ occurs when two or more clauses or sentences have the same grammatical pattern.
A) Antithesis
B) Parallelism
C) Repetition
D) Alliteration
Q2) Regionalisms are easily understood by most audiences regardless of where they are from.
A)True
B)False
Q3) Oral language styles tend to use more pronouns.
A)True
B)False
Q4) Which of the following is a figure of speech that uses an implied comparison?
A) simile
B) personification
C) metaphor
D) alliteration
To view all questions and flashcards with answers, click on the resource link above. Page 17
Chapter 16: Methods of Delivery
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/2903
Sample Questions
Q1) Memorized speaking rarely sounds stiff, stilted, and overrehearsed.
A)True
B)False
Q2) In which of the following situations is the memorized speaking style acceptable?
A) during an emergency that requires precise wording
B) when you want to appear natural and conversational
C) when your speech doesn't require a strict organizational style
D) when you are accepting an award
Q3) Manuscript speaking is rarely done well enough to be interesting.
A)True
B)False
Q4) What is one advantage of impromptu speaking?
A) You can maintain direct eye contact with the audience.
B) It won't cause you to get as nervous.
C) You can choose your words very carefully.
D) It increases your credibility.
Q5) An impromptu speech does not have to be organized.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 18
Chapter 17: Nonverbal Communication
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/2904
Sample Questions
Q1) It is acceptable to keep your hands in your pocket while delivering your speech.
A)True
B)False
Q2) Which of the following statements is the BEST guideline for using gestures in a speech?
A) Keep your hands clasped in front of you or in back of you.
B) Every emotion can be expressed by a particular gesture.
C) Use as many gestures as possible in your presentation.
D) Make your gestures appropriate to the speaking situation.
Q3) Your face and voice show your audience which emotion you are feeling; your posture communicates
A) your professionalism.
B) how much speaking experience you have.
C) your physical stamina.
D) the intensity of that emotion.
Q4) During a question-and-answer session, you can use regulating gestures to signal when you want to talk and when you want to invite others to do so.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 19
Chapter 18: Verbal Communication
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/2905
Sample Questions
Q1) Audio or video recording your speech rehearsal is NOT effective in improving your final speech performance.
A)True
B)False
Q2) What aspects of vocal delivery are directly related to the obligation of a speaker to be understood by an audience?
A) pitch, volume, rate, and pronunciation
B) articulation, rate, dialect, and vocal variation
C) volume, articulation, dialect, and pronunciation
D) vocal variation, pitch, volume, and pronunciation
Q3) What dialect is preferred by most audience members?
A) New England
B) Southern
C) Midwestern
D) their own
Q4) Most speakers average between 120 and 180 words per minute.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 20
Chapter 19: Adapting and Delivering Your Speech
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/2906
Sample Questions
Q1) In his speech about American loyalty and patriotism, Mike thought he had really reached everyone in his audience. However, after receiving classmates' written critiques of his speech, it seems as thoughhisdelivery and content offended a couple of international students in his class. Which of the following statements BEST explains this situation?
A) Mike's presentation likely contained an ethnocentric approach, one which has the potential to offend members of other cultures.
B) Mike should have used a manuscript delivery rather than an extemporaneous one, so that he didn't run the risk of offending anyone in the audience.
C) Mike didn't do anything wrong, because members of minority cultures should adapt to the values and behaviors of the dominant culture when they travel abroad.
D) Mike didn't do anything wrong, because you just can't anticipate and cater to every single member of your audience.
Q2) It is important to eat a heavy meal before your speech, so you don't get hungry while you are speaking.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 21
Chapter 20: Selecting Presentation Aids
Available Study Resources on Quizplus for this Chatper
23 Verified Questions
23 Flashcards
Source URL: https://quizplus.com/quiz/2907
Sample Questions
Q1) A_______ is a pictorial representation of statistical data.
A) a model
B) a graph
C) a slide
D) a drawing
Q2) When illustrating how data is distributed in a given category or area with a presentation aid, your audience will most readily understand the information with A) a chart.
B) a bar graph.
C) a pie graph.
D) a line graph.
Q3) Although interesting and dramatic, _____ fonts should be used sparingly because they are hard to read.
A) serif
B) sans serif
C) script
D) decorative
To view all questions and flashcards with answers, click on the resource link above. Page 22
Chapter 21: Preparing and Using Presentation Aids
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/2908
Sample Questions
Q1) Handout pages should NOT be numbered, in order to encourage the audience to watch you, not the paper.
A)True
B)False
Q2) Sam was giving a speech on fast food restaurants and made each PowerPoint slide the representative color of individual chains. Was this an effective strategy?
A) No, because using too many colors detracts from the message.
B) No, because he should have given a speech on just one fast food chair restaurant.
C) Yes, because his slides were colorful and eye-catching.
D) Yes, because the colors made each fast food restaurant easily identifiable.
Q3) If you're competent using a computer, you really don't need to practice out loud with your PowerPoint.
A)True B)False
Q4) Some presentation aids speak for themselves, you don't need to explain them. A)True B)False
To view all questions and flashcards with answers, click on the resource link above.
23
Chapter 22: Informative Speaking
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/2909
Sample Questions
Q1) In an informative speech, when you talk about how an object feels, how something tastes, or how an emotion feels, you are invoking the power of
A) example.
B) definition.
C) narration.
D) word pictures.
Q2) A speech about _____ discusses principles, concepts, and theories.
A) procedures
B) ideas
C) people
D) objects
Q3) When Kiko reviewed the main points in her informative speech, she slowed down her rate of speech, decreased her volume, made sure to articulate each word clearly, and paused between each point. What technique of enhancing audience recall did Kiko effectively employ?
A) building redundancy into the speech
B) reinforcing key ideas verbally
C) pacing the flow of information
D) reinforcing key ideas nonverbally
To view all questions and flashcards with answers, click on the resource link above.
Page 24
Chapter 23: Understanding Principles of Persuasive
Speaking
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/2910
Sample Questions
Q1) Knowing what your listeners value and appealing to those values is known in persuasion as
A) positive motivation.
B) self-actualization appeal.
C) self-esteem appeal.
D) negative motivation.
Q2) Something you understand to be true or false is
A) an attitude.
B) a belief.
C) a reason.
D) a value.
Q3) Britt's central idea was to persuade her audience to consider voting for an antismoking bill in the community. She was using what type of proposition?
A) a proposition of fact
B) a proposition of action
C) a proposition of value
D) a proposition of policy
Q4) Controversial issues make excellent choices for persuasive speeches.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 25
Chapter 24: Using Persuasive Strategies
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/2911
Sample Questions
Q1) Aform of dynamism, often projected through delivery, that occurs when a speaker is perceived as charming, talented, and magnetic is
A) charisma.
B) honesty.
C) competence.
D) credibility.
Q2) The audience's perception of a speaker's competence, trustworthiness, and dynamism is termed A) credibility.
B) charisma.
C) character.
D) personality.
Q3) For persuasive speakers, it is important to establish credibility with unreceptive audiences.
A)True
B)False
Q4) A hypothetical example should NOT be used to reach a conclusion.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 26
Chapter 25: Speaking on Special Occasions
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/2912
Sample Questions
Q1) _____ is considered the opposite of hyperbole.
A) A spoonerism
B) Verbal irony
C) Wit
D) Understatement
Q2) A_____ speech is designed to inform the public and improve relations with them-either in general or because a particular program or situation has raised some questions.
A) public-relations
B) ceremonial
C) eulogy
D) briefing
Q3) ________ relies upon exaggeration, and is often humorous.
A) A spoonerism
B) A malapropism
C) Hyperbole
D) Verbal irony
Q4) Nonverbal devices can create humor for after-dinner speakers.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 27
Chapter 26: Speaking in Small Groups
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/2913
Sample Questions
Q1) When all members of a group support a final decision, they have achieved
A) a census.
B) evidence evaluation.
C) a consensus.
D) the analysis step.
Q2) A group leader who allows group members complete freedom in all aspects of the decision-making process and does little to help the group achieve its goal.
A) a transformational leader.
B) a laissez faire leader.
C) an authoritarian leader.
D) a democratic leader.
Q3) In order to enhance teamwork in a group presentation, it is imperative to
A) ensure everyone makes equal contributions.
B) ensure everyone understands the assignment.
C) solve the problem or issue as quickly as possible.
D) incorporate every suggestion.
Q4) Reflective thinking is John Dewey's five-step method of problem solving.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 28