Information Technology for Managers
Final Exam Questions
Course Introduction
Information Technology for Managers explores the strategic role of IT in modern organizations, providing managers with a foundational understanding of key technologies and how they impact business operations, decision-making, and competitive advantage. The course covers topics such as information systems fundamentals, enterprise resource planning, data analytics, cloud computing, cybersecurity, and the implications of emerging technologies. Emphasis is placed on leveraging IT for process improvement, innovation, and effective leadership in a digitally-driven business environment. Students will learn to make informed technology decisions, assess risks, and communicate effectively with technical teams.
Recommended Textbook
M Information Systems 4th Edition by Paige Baltzan
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12 Chapters
3455 Verified Questions
3455 Flashcards
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Page 2
Chapter 1: Management Information Systems: Business Driven
MIS
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444 Verified Questions
444 Flashcards
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Sample Questions
Q1) What is threat of substitute products or services?
A) The ability of buyers to affect the price they must pay for an item
B) The suppliers' ability to influence the prices they charge for supplies (including materials,labor,and services)
C) High when it is easy for new competitors to enter a market and low when there are significant entry barriers to joining a market
D) High when there are many alternatives to a product or service and low when there are few alternatives from which to choose
Answer: D
Q2) When reviewing Porter's value chain analysis,which of the below provides customer support after the sale of goods and services?
A) Inbound logistics
B) Outbound logistics
C) Operations
D) Service
Answer: D
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Chapter 2: Decisions Processes: Value Driven Business
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339 Verified Questions
339 Flashcards
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Sample Questions
Q1) What is the analysis that works in reverse to What-If and sensitivity analysis by finding the inputs necessary to achieve a goal such as a desired level of output?
A) Solutions based analysis
B) Optimization system
C) Goal-seeking analysis
D) Revenue analysis
Answer: C
Q2) Data collection,solution generation,and solution implementation are all concepts associated which of the following processes?
A) The six-step problem solving process
B) The six-step decision making process
C) The four-step problem solving process
D) The four-step decision making process
Answer: B
Q3) Measuring the amount of website traffic is the best way to determine an organization's success.
A)True
B)False
Answer: False
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Chapter 3: Ebusiness: Electronic Business Value
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357 Verified Questions
357 Flashcards
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Sample Questions
Q1) What is a website or Web application that uses content from more than one source to create a completely new product or service?
A) Social tagging
B) Mashup blog
C) Social media
D) Mashup
Answer: D
Q2) What are the four main types of ebusiness models?
A) Business-to-borrower,business-to-consumer,consumer-to-business,and consumer-to-consumer
B) Business-to-business,business-to-consumer,consumer-to-business,and consumer-to-consumer
C) Business-to-business,business collaboration,collective business,and consumer-to-consumer
D) Ebusiness-to-ebusiness,ebusiness-to-ebusiness,econsumer-to-ebusiness,and econsumer-to-econsumer
Answer: B
Q3) Explain how Business 2.0 is helping communities network and collaborate. Answer: answer will soon
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Page 5
Chapter 4: Ethics Information Security: MIS Business
Concerns
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333 Verified Questions
333 Flashcards
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Sample Questions
Q1) What is a technique to gain personal information for the purpose of identity theft,usually by means of fraudulent emails that look as though they came from legitimate businesses?
A) Pharming
B) Phishing
C) Phishing expedition
D) Spear phishing
Q2) Which of the following types of viruses spread themselves,not just from file to file,but also from computer to computer?
A) Polymorphic virus
B) Worm
C) Trojan-horse virus
D) Backdoor programs
Q3) What is a broad term encompassing the protection of information from accidental or intentional misuse by persons inside or outside an organization?
A) Information security
B) Physical security
C) Drive-by hacking
D) Adware
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Chapter 5: Infrastructures: Sustainable Technologies
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308 Flashcards
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Sample Questions
Q1) Software consists of the physical devices associated with a computer system,where software is the set of instructions the hardware executes to carry out specific tasks.
A)True
B)False
Q2) Accessibility,availability,maintainability,portability,reliability,scalability,usability are all elements of a(n)__________ MIS infrastructure.
A) agile
B) sustainable
C) information
D) virtualized
Q3) What focuses specifically on prioritizing the order for restoring hardware,software,and data across the organization that best meets business recovery requirements?
A) Technology failure
B) Incident record
C) Incident management
D) Technology recovery strategy
Q4) Identify the environmental impacts associated with MIS.
Q5) Explain MIS infrastructure and its three primary types.
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Chapter 6: Data: Business Intelligence
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469 Verified Questions
469 Flashcards
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Sample Questions
Q1) Which of the following occurs during data cleansing?
A) Clean data marts
B) Clean redundant customer data
C) Clean accurate data
D) Clean correct data
Q2) What is the smallest or basic unit of information?
A) Database management element
B) Data element
C) Data model
D) Data integrity issue
Q3) Which of the following is not an information cleansing activity?
A) Identifies redundant records
B) Identifies inaccurate or incomplete data
C) Identifies missing records or attributes
D) Identifies sales trends
Q4) Information granularity refers to the extent of detail within the information (fine and detailed,or coarse and abstract).
A)True
B)False
Q5) Identify the business advantages of a relational database.
Page 8
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Chapter 7: Networks: Mobile Business
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303 Verified Questions
303 Flashcards
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Sample Questions
Q1) The main challenges facing networks include security,social,ethical and political issues.
A)True
B)False
Q2) Which of the following includes the three primary network categories?
A) DSL,cable modem,broadband
B) LAN,WAN,MAN
C) VoIP,UC,IPTV
D) TCP/IP,FTP,DHCP
Q3) What are standard packet formats?
A) Includes a packet header,packet body containing the original message,and packet footer
B) Lists the destination (for example,in IP packets the destination is the IP address)along with the length of the message data
C) Represents the end of the packet or transmission end
D) A utility application that monitors the network path of packet data sent to a remote computer
Q4) Identify the benefits of a connected world.
Q5) Identify the benefits of business mobility.
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Chapter 8: Enterprise Applications: Business Communications
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329 Verified Questions
329 Flashcards
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Sample Questions
Q1) What discovers optimal sales channels by selecting the right partners and identifying mutual customers?
A) Supplier relationship management
B) Partner relationship management
C) Employee relationship management
D) All of these choices
Q2) What is application integration?
A) The integration of data from multiple sources,which provides a unified view of all data
B) Takes information entered into a given system and sends it automatically to all downstream systems and processes
C) Takes information entered into a given system and sends it automatically to all upstream systems and processes
D) The integration of a company's existing management information systems
Q3) Application integration is the integration of a company's existing management information systems.
A)True
B)False
Q4) Describe supply chain management along with its impact on business.
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Chapter 9: Systems Development and Project Management: Corporate Responsibility
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321 Verified Questions
321 Flashcards
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Sample Questions
Q1) Outsourcing is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.
A)True
B)False
Q2) The oldest and the best known method is the waterfall methodology,a sequence of phases in which the output of each phase becomes the input for the next.
A)True
B)False
Q3) A dependency is a trigger that enables a project manager to close the project before completion.
A)True
B)False
Q4) The analysis phase establishes descriptions of the desired features and operations of the system including screen layouts,business rules,process diagrams,pseudo code,and other documentation.
A)True
B)False
Q5) Explain the business benefits associated with successful software development.
Page 11
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Chapter 10: Understanding Computer Hardware and Software:
From CPUs to Operating Systems
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149 Flashcards
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Sample Questions
Q1) What is a form of a stationary mouse on which the movement of a finger causes the pointer on the screen to move?
A) Microphone
B) Touch pad
C) Pointing stick
D) Touch screen
Q2) A supercomputer is the fastest,most powerful,and most expensive type of computer.Organizations such as NASA that are heavily involved in research and number crunching employ supercomputers because of the speed with which they can process information.Other large,customer-oriented businesses such as General Motors and AT&T employ supercomputers just to handle customer information and transaction processing.
A)True
B)False
Q3) Desktop publishing transforms a computer into a desktop publishing workstation.Leading packages include Adobe FrameMaker,Adobe PageMaker,and QuarkXpress.
A)True
B)False
Q4) List the common input,output,storage,and communication devices.
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Chapter 11: Understanding Telecommunication Systems and Network Topologies
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76 Flashcards
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Sample Questions
Q1) What is packet-switching?
A) Occurs when the sending computer divides a message into a number of efficiently sized units called packets,each of which contains the address of the destination computer
B) An intelligent connecting device that examines each packet of data it receives and then decides which way to send it onward toward its destination
C) Refers to the geometric arrangement of the actual physical organization of the computers and other network devices in a network
D) A model for applications in which the bulk of the back-end processing,such as performing a physical search of a database,takes place on a server,while the front-end processing,which involves communicating with the users,is handled by the clients
Q2) The network interface layer places data packets on the network for transmission.
A)True
B)False
Q3) Architecture include Ethernet and transmission control protocol/Internet protocol (TCP/IP).
A)True
B)False
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Chapter 12: Database Design and Entity Relationships
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Sample Questions
Q1) Which of the following is a possible business rule?
A) A customer can purchase many DVDs
B) DVDs can be purchased by many customers
C) A DVD title can have many copies
D) All of these choices
Q2) Which of the following statements is accurate?
A) A correct business rule for one organization may not be correct for another organization.
B) Each business rule will have entities and sometimes even attributes.
C) A typical business may have hundreds of business rules.
D) All of these choices.
Q3) What kind of attribute would be given for a person who does not have an email address?
A) Null-valued attribute
B) Multi-valued attribute
C) Single-valued attribute
D) Stored attribute
Q4) Date of birth would be a stored attribute.
A)True
B)False
Page 14
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