Information Systems for Managers Test Bank
Course Introduction
This course explores the strategic role of information systems in modern organizations, emphasizing how managers can effectively leverage technology to achieve business objectives. Students will examine key concepts in information systems, including system types, data management, enterprise applications, and decision-support tools. The curriculum covers the alignment of IT with organizational goals, ethical and security considerations, and the challenges of implementing new technologies. Through case studies and practical projects, participants will develop the skills needed to evaluate, select, and manage information systems that drive organizational success and innovation.
Recommended Textbook
Processes Systems and Information An Introduction to MIS 3rd Edition by McKinney Jr
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12 Chapters
1356 Verified Questions
1356 Flashcards
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Page 2
Chapter 1: The Importance of MIS
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119 Verified Questions
119 Flashcards
Source URL: https://quizplus.com/quiz/46245
Sample Questions
Q1) Porter's five forces determines the characteristics of the industry,how profitable it is,and how sustainable that profitability will be.
A)True
B)False
Answer: True
Q2) ________ is the ability to make and manipulate models.
A) Abstract reasoning
B) Systems thinking
C) Collaboration
D) Experimentation
Answer: A
Q3) Inbound logistics involves receiving,storing,and disseminating inputs to products.
A)True
B)False
Answer: True
Q4) A company's strategy should stay the same and never change.
A)True
B)False
Answer: False
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Chapter 2: Business Processes, Information Systems, and Information
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128 Verified Questions
128 Flashcards
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Sample Questions
Q1) Which of the following is considered software when writing a class report?
A) the steps used to start the program
B) the content of the report
C) the word-processing program
D) the keyboard
Answer: C
Q2) The instructions of a dynamic process are more rigid when compared to a structured process.
A)True
B)False
Answer: False
Q3) Explain the data factors that drive information quality.
Answer: First,good information is conceived from accurate,correct,and complete data; and it has been processed correctly.Second,data must be timely.When one participates in the development of an information system,timeliness will be part of the requirements that he/she specifies.One needs to give appropriate and realistic timeliness needs.Third,data should be relevant both to the context and to the subject.Finally,data needs to be sufficient for the purpose for which it is generated,but just barely so.
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Chapter 3: Networks and the Cloud
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92 Verified Questions
92 Flashcards
Source URL: https://quizplus.com/quiz/46247
Sample Questions
Q1) Explain HTTP and HTTPS in general terms.
Answer: Hypertext Transport Protocol (http)is the protocol used between browsers and Web servers.When you use a browser like Edge,Safari,or Chrome to upload your image to Snapchat,you are using a program that implements the http protocol.At the other end,the Snapchat server also processes http.Even though your browser and the Web server have never "met" before,they can communicate with one another because they both follow the rules of http.Your browser sends requests for service encoded in a predefined http request format.The server receives that request,processes the request (in this case to upload an image),and formats a response in a predefined http response format.A secure version of http is available called https.Whenever you see https in your browser's address bar,you have a secure transmission and you can safely send sensitive data like credit card numbers.
Q2) Which of the following has not contributed to cloud-based hosting being advantageous today.
A) data communication is so cheap
B) SOA and protocol adoption have made the cloud even more economical
C) data storage is nearly free
D) being subject to changes in the vendor's management, policy, and prices
Answer: D
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Page 5
Chapter 4: Database Processing
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124 Verified Questions
124 Flashcards
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Sample Questions
Q1) A spreadsheet can be used to store data if the structure of a list is simple.
A)True
B)False
Q2) Relational DBMS are the workhorse of the information systems industry today and likely will be for many years to come.
A)True
B)False
Q3) In an entity-relationship (E-R)diagram,an entity is represented by a triangle,and the relationships between entities are represented by dotted lines.
A)True
B)False
Q4) What is a database application?
Q5) ________ is the process of converting a data model into tables,relationships,and data constraints.
A) Database design
B) Database querying
C) Data mining
D) Database aggregation
Q6) Describe a database and its various elements.
Page 6
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Chapter 5: Information Systems Security
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117 Verified Questions
117 Flashcards
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Sample Questions
Q1) Poorly written application programs and procedures are sources of security threats.
A)True
B)False
Q2) Security is rarely breached,and the frequency of security breaches will slow down in the future.
A)True
B)False
Q3) __________is the process of reducing the vulnerabilities of a computer by restricting the functions and actions it is willing to perform.
A) Secure Design
B) Hardening
C) Malware Protection
D) Symmetric encryption
Q4) A public key is like the combination lock,and the private key is like the combination.
A)True
B)False
Q5) What is a firewall and how do they work? What are two types of firewalls?
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Page 7
Chapter 6: Using Is to Improve Processes
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116 Verified Questions
116 Flashcards
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Sample Questions
Q1) Which of the following is an example of a strategic human resources process?
A) deciding the organizational structure
B) recruiting skilled personnel
C) assessing employee performance
D) training the organization's workforce
Q2) A process can be improved by creating a bottleneck.
A)True
B)False
Q3) What are inbound logistics processes? Explain with the help of an example.
Q4) What are human resources processes? Give examples of operational,managerial,and strategic human resources processes.
Q5) How can a process be improved by using process management principles?
A) by automating the activities
B) by minimizing the outsourcing of activities
C) by removing unproductive resources from a process
D) by creating a bottleneck
Q6) Why is it essential to diagram a process?
Q7) What are technology development processes? Give examples of such processes at the operational,managerial,and strategic level.
8
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Chapter 7: Supporting Processes With ERP Systems
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) Explain the important characteristics of SAP's enterprise resource planning (ERP)system.
Q2) The customization of enterprise resource planning software to meet different customer requirements without changing the program code is called ________.
A) modularity
B) configuration
C) automation
D) process blueprinting
Q3) Which of the following challenges of implementing an enterprise resource planning (ERP)system is people-related?
A) the structure of the bill of material
B) the order size
C) the data in the ERP system
D) the inability to collaborate
Q4) Which of the following activities is included in supply chain management?
A) sales prospecting
B) bill of materials
C) inventory management
D) customer management
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Chapter 8: Supporting the Procurement Process With SAP
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97 Verified Questions
97 Flashcards
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Sample Questions
Q1) The Supplier Relationship Management (SRM)process complicates the supply chain process.
A)True
B)False
Q2) Describe the changes that companies face while pursuing a procurement process with SAP.
Q3) A purchasing manager is responsible for the approval of a purchase request to be converted into a purchase order.
A)True
B)False
Q4) Organizations can configure the industry-specific inherent processes programmed in SAP.
A)True
B)False
Q5) Which of the following is a warehouse concern faced by organizations without an ERP system?
A) lack of financial control
B) insufficient inventory
C) accuracy of the three-way match
D) product promotions
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Chapter 9: Supporting the Sales Process With SAP
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102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/46253
Sample Questions
Q1) An accounting department can generate a bill using the SAP system only after the warehouse has posted goods to the buyer.
A)True
B)False
Q2) Sharing of customer data improves market efficiency.
A)True
B)False
Q3) How does CBI use its Service Process to improve process synergy with retailers?
Q4) What are two ways that Google have improved consumer data sharing?
Q5) Which of the following is a characteristic of clearinghouses?
A) They compare goods or services and take title to the goods that they sell.
B) They provide information about e-commerce Web sites that support B2B sales.
C) They provide goods and services at a stated price and arrange for the delivery of the goods.
D) They facilitate the auction of goods and services and deliver products to the highest bidders.
Q6) B2C sales are much more common than B2B sales.
A)True
B)False
Q7) What is a sale? What are the key activities in sales?
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Chapter 10: Collaboration and IS
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106 Verified Questions
106 Flashcards
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Sample Questions
Q1) While reviewing documents,procedures can reduce confusion and increase control.
A)True
B)False
Q2) Which of the following trends are collaboration systems most likely to set in the near future?
A) International businesses can involve collaboration among the best workers worldwide.
B) The need for collaboration will gradually reduce as data storage becomes free of costs.
C) The relationship between collaboration and social media will see a downfall.
D) F2F meetings will outrun virtual meetings, making F2F as the primary collaboration tool.
Q3) List the objectives of a collaboration process.
Q4) Collaboration occurs when a group of people ________.
A) function independently to accomplish a particular task
B) work together using feedback and iteration
C) do the same type of work to complete a job
D) work without critically analyzing each other's work
Q5) Explain the importance of critical feedback in collaboration.
Q6) What are some of the tools that facilitate synchronous communication?
Page 12
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Chapter 11: Social Media and IS
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121 Verified Questions
121 Flashcards
Source URL: https://quizplus.com/quiz/46255
Sample Questions
Q1) Traditional capital refers to investments into resources such as factories,machines,manufacturing equipment,and the like.
A)True
B)False
Q2) Social media is changing the way people communicate.
A)True
B)False
Q3) Social graphs are used to depict the possible relationships between people who may be connected in the future.
A)True
B)False
Q4) Briefly describe each of the most significant management risks with social media:
Q5) Which of the following activities does a social media information system support in the social media process?
A) sharing user-generated content
B) privatizing available data
C) decentralizing data storage
D) monitoring legacy processes
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Chapter 12: Business Intelligence and IS
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126 Verified Questions
126 Flashcards
Source URL: https://quizplus.com/quiz/46256
Sample Questions
Q1) ________ provides the ability to analyze data using basic operations such as sorting,grouping,filtering,and calculating but,the operation is typically repeated.
A) Slicing and Dicing
B) PERT
C) Market basket analysis
D) Regression analysis
Q2) There is no BI,no informing,without procedures.
A)True
B)False
Q3) Explain the two ways that BI is helping the airline industry.
Q4) Describe the four changes that will affect the growth of BI:
Q5) ________ analysis is a type of data mining analysis which measures the impact of a set of variables on another variable.
A) Market basket
B) RFM
C) Cluster
D) Regression
Q6) Briefly describe four categories of techniques that help address the challenges of Big Data.
Page 14
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