Human Resources Analytics Study Guide
Questions
Course Introduction
Human Resources Analytics is a course designed to equip students with the skills and knowledge necessary to leverage data in making informed human resource decisions. The course explores techniques for collecting, analyzing, and interpreting data related to workforce planning, talent acquisition, performance management, employee retention, and organizational effectiveness. Students learn to use analytical tools and software while covering topics such as HR metrics, predictive modeling, and evidence-based HR strategies. Emphasis is placed on translating data insights into actionable business recommendations, enhancing the strategic role of HR in organizations.
Recommended Textbook
Human Resource Information Systems 4th Edition by Michael J. Kavanagh
Available Study Resources on Quizplus
17 Chapters
536 Verified Questions
536 Flashcards
Source URL: https://quizplus.com/study-set/891
Page 2
Chapter 1: A Brief History and Overview of Technology in HR
Available Study Resources on Quizplus for this Chatper
35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/17596
Sample Questions
Q1) To add value to the organization,the use of an HRIS is focused primarily on structural realignment and strategic redirection.This an example of which of the following tasks or activities?
A) transactional
B) benchmarking
C) transformational
D) re-engineering
Answer: C
Q2) The system used to acquire,store,manipulate,analyze,retrieve,and distribute information regarding an organization's human resources is call the enterprise resource planning system (ERPS).
A)True
B)False
Answer: False
Q3) HR activities or programs that increase the strategic importance and visibility of the HR function in the firm are referred to as transformational activities.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Database Concepts and Applications in HRIS
Available Study Resources on Quizplus for this Chatper
39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/17597
Sample Questions
Q1) MS Access would be appropriate for an organization that
A) had a small database and limited knowledge of database programming
B) had a small database and extensive knowledge of database programming
C) had a large database and limited knowledge of database programming
D) had a large database and extensive knowledge of database programming
Answer: A
Q2) Data processing systems that performed record-keeping functions that mimicked existing manual procedures were called ______.
A) file-oriented data structures
B) small database structures
C) data warehouses
D) electronic data storage
Answer: A
Q3) What is meant by business intelligence?
Answer: Business intelligence is a broad category of business applications and technologies for creating data warehouses and for analyzing and providing access to these specialized data to help enterprise users make better business decisions.BI applications include the activities of decision support systems,query and reporting,statistical analysis,forecasting,and data mining.
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: Systems Considerations in the Design of an
HRIS: Planning for Implementations
Available Study Resources on Quizplus for this Chatper
28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/17598
Sample Questions
Q1) In what ways would you expect a manager to use a HRIS system?
Answer: Managers use the system to gain real-time access to accurate data that facilitate decision making with regard to their people (Miller,1998).
Managers use the HRIS data for performance management,recruiting and retention,team management,project management,and employee development (Fein,2001).
Managers use the HRIS for information necessary to help make decisions that will contribute to the achievement of the unit's strategic goals and objectives (Hendrickson,2003).
Q2) Although the ______ architecture is more complicated,the complexity is hidden from the user.
A) N-tier
B) first-tier
C) third-tier
D) second-tier
Answer: A
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: The Systems Development Life Cycle and HRIS
Needs Analysis
Available Study Resources on Quizplus for this Chatper
13 Verified Questions
13 Flashcards
Source URL: https://quizplus.com/quiz/17599
Sample Questions
Q1) Why are person-to-person interviews more effective than handing out questionnaires?
Q2) Senior management maintains a "hands off" position when others are implementing a new HRIS
A)True
B)False
Q3) The gap analysis is a process of comparing an organization's needs against its current capabilities.
A)True
B)False
Q4) The ongoing maintenance of a new HRIS is NOT included within an SDLC project.
A)True
B)False
Q5) The process of thoroughly gathering,prioritizing,and documenting an organization's HR information requirements is a ______.
A) needs analysis
B) business case requirement
C) planning analysis
D) workflow chart
Page 6
Q6) What are a few different ways to conduct a needs analysis interview?
To view all questions and flashcards with answers, click on the resource link above.
Page 7
Chapter 5: System Design and Acquisition
Available Study Resources on Quizplus for this Chatper
32 Verified Questions
32 Flashcards
Source URL: https://quizplus.com/quiz/17600
Sample Questions
Q1) Why is the distinction between data and process views important when designing a new system?
Q2) The request for proposal (RFP)is a document that solicits potential consultants or vendors to submit proposals and bids for proposed work.
A)True
B)False
Q3) Prewritten or developed software or hardware products that already exist for purchase are called ______.
A) commercial off-the-shelf (COTS) software
B) application software
C) integration software
D) RFP software
Q4) Explain what is meant by the data perspective.
Q5) A data flow diagram (DFD)is a statistical tool that can be used to manipulate or change the data.
A)True
B)False
Q6) What is meant by a data view of a system?
Q7) Which model-the physical or logical-is more useful in designing the HRIS?
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 6: Change Management and Implementation
Available Study Resources on Quizplus for this Chatper
26 Verified Questions
26 Flashcards
Source URL: https://quizplus.com/quiz/17601
Sample Questions
Q1) Why is user acceptance extremely critical in driving the success of an HRIS implementation?
Q2) Why is communication important in managing a technology change?
Q3) Which of the following are three of the five categories of the key factors related to HRIS implementation failures?
A) leadership, communication, and financial planning
B) leadership, planning, and communication
C) communication, training, and development
D) change management, communication, and finance
Q4) What are some of the lessons provided by Kotter's process of leading change?
Q5) What can be done to reduce resistance to change to a new HRIS?
Q6) Getting end users involved in the development of a system can help with user acceptance.
A)True
B)False
Q7) A force field analysis is a useful technique for looking at only the advantages of a proposed change.
A)True
B)False
Q8) Discuss the role of the change agent.
Page 9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 7: Cost Justifying HRIS Investments
Available Study Resources on Quizplus for this Chatper
31 Verified Questions
31 Flashcards
Source URL: https://quizplus.com/quiz/17602
Sample Questions
Q1) Basing the justification of a new HRIS system or upgrade on compliance with Equal Employment Opportunity (EEO)regulations is an example of ______.
A) the integration of the HR and legal departments
B) an organization enhancement justification
C) a risk avoidance justification
D) a compliance justification
Q2) Using HR audit metrics to measure the effectiveness of one company's HR programs against other companies is called ______.
A) organizational enhancement
B) baseline functionality
C) benchmarking
D) risk avoidance
Q3) Which of the following guidelines should not be a guideline for a successful HRIS CBA?
A) The objective is improving effectiveness of the HR department.
B) Focus on functionality, not products.
C) Develop the best estimate possible.
D) Know your business.
Q4) What are the three approaches for estimating benefit magnitude?
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 8: HR Administration and HRIS
Available Study Resources on Quizplus for this Chatper
31 Verified Questions
31 Flashcards
Source URL: https://quizplus.com/quiz/17603
Sample Questions
Q1) Please list three disadvantages of self-service portals for HR administration.
Q2) "An electronic means for a company's employees to access its HR services and information" is associated with which acronym?
A) ESS
B) MSS
C) SOA
D) XML
Q3) Please briefly describe a self-service portal.
Q4) Please list and describe three advantages of self-service portals for HR administration.
Q5) How can an HRIS assist in the process of developing and maintaining accurate and up-to-date job descriptions?
Q6) The Occupational Safety and Health Act (OSHA)is a law that authorizes the federal government to establish and enforce occupational safety and health standards for all places of employment affecting interstate commerce.
A)True
B)False
Q7) Please briefly describe offshoring.
Q8) Describe what is meant by service-oriented architecture (SOA).
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 9: Talent Management
Available Study Resources on Quizplus for this Chatper
32 Verified Questions
32 Flashcards
Source URL: https://quizplus.com/quiz/17604
Sample Questions
Q1) The need for both a long-term talent management strategy and a short-term tactical strategy is necessary because of ______.
A) increased usage of HRIS in TM
B) changes in corporate brand management
C) the changing dynamics in the marketplace
D) all of these
Q2) Social networks (e.g.,Facebook and LinkedIn)are excellent and have no drawbacks for use in a talent management program.
A)True
B)False
Q3) In order for HR departments to take on a value creation role to support corporate and business unit strategy,they must change and develop into a high-performance system for TM.
A)True
B)False
Q4) What is a good definition of talent management?
Q5) Why do organizations need an adaptable workforce?
Q6) Describe the three major phases of the HRP process model.
Q7) What is the talent management life cycle?
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 10: Recruitment and Selection in an Internet Context
Available Study Resources on Quizplus for this Chatper
37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/17605
Sample Questions
Q1) List and describe four reasons why assessment is important for HRIS.
Q2) Which of the following statements is most accurate?
A) In the U.S., over 90% of large companies use the Internet to recruit applicants.
B) In the U.S., over 50% of large companies use the Internet to recruit applicants.
C) In the U.S., less than 75% of large companies use the Internet to recruit applicants.
D) In the U.S., approximately 33% of large companies use the Internet to recruit applicants.
Q3) What are some of the technological issues that arise through the use of technology in the function of selection?
Q4) Older individuals (55 or above)tend to have higher computer self-efficacy than younger adults.
A)True
B)False
Q5) How may HR demonstrate the value of a selection system?
Q6) What recruiting objectives are being met through the use of online recruitment?
Q7) Please discuss the primary purpose of antidiscrimination laws in regard to selection.
Page 13
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Training and Development: Issues and HRIS Applications
Available Study Resources on Quizplus for this Chatper
38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/17606
Sample Questions
Q1) Explain synchronous and asynchronous communication in relation to e-learning.
Q2) Blended learning in workplace training is slowly declining.
A)True
B)False
Q3) A learning content management system (LCMS)can be used to store and develop T&D content,such as multimedia files,templates for training courses,or assignments.
A)True
B)False
Q4) Explain why it is important for organizations to evaluate training and development.
Q5) Please briefly explain what is meant by transfer of training.
Q6) ______ defined as the process of assimilating new knowledge and skills in consequence of experience or practice,which will bring about relatively permanent changes in behavior.
A) Competencies are B) Learning is C) Knowledge is D) Training is
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 12: Performance Management, Compensation, Benefits,
Payroll, and HRIS
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/17607
Sample Questions
Q1) ______ the transactional process through which compensation is transferred to employees and federal,state,and local income and payroll taxes are withheld from employees' checks.
A) Payroll is
B) Compensation is
C) Benefits are
D) none of these
Q2) In what way(s)do benefits differ from compensation?
A) The employee usually pays all or part of the cost of most benefits.
B) Government regulations make benefit offerings very rigid, leaving organizations with little flexibility.
C) Benefits are relatively easy to administer.
D) Legal requirements for benefits programs are relatively relaxed.
Q3) Briefly describe the differing components that make up total compensation for an employee?
Q4) The performance management process consists of three parts: performance planning,performance observation,and providing positive feedback and/or corrective feedback.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 13: HRIS and International HRM
Available Study Resources on Quizplus for this Chatper
37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/17608
Sample Questions
Q1) The major contributing factor for expatriate failure is
A) the manager's personal maturity
B) the differences in compensation
C) the lack of technical competence
D) the inability of the expatriates and their families to adjust to the foreign culture
Q2) When expatriates fail in their assignments,a frequent outcome is increased difficulties with the host-country government.In terms of expatriate failure,this is referred to as ______.
A) an indirect cost
B) a direct cost
C) a missed opportunity
D) cultural shock
Q3) The "best structure" that fits the distribution and marketing needs of a global MNE is a geographic division by product lines.
A)True
B)False
Q4) The employee's age is a major factor associated with expatriate failure.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 14: HR Metrics and Workforce Analytics
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/17609
Sample Questions
Q1) An important test of the appropriateness of outcome metrics is the "why" test. A)True B)False
Q2) What is the difference between "push" and "pull" methods of communicating HR metrics and analytics?
Q3) What is the primary determinant of the success of a metrics and analytics project?
Q4) What metric of HR effectiveness is calculated by "the sum of external costs (recruiting)and internal costs (training new employees)divided by the total number of new employees in a specific time period"?
Q5) What is the most important use of HR metrics and analytics?
Q6) The most important factor that has led to increased emphasis on HR metrics and analytics is
A) the costs involved in employee transactions
B) the quality revolution in the U.S.
C) the increased use and implementation of integrated HRIS
D) the growing interest in evidence-based management
Q7) The balanced scorecard approach focuses on what will happen in the organization. A)True
B)False
Page 17
To view all questions and flashcards with answers, click on the resource link above.
Chapter 15: HRIS Privacy and Security
Available Study Resources on Quizplus for this Chatper
28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/17610
Sample Questions
Q1) Which of the following is NOT considered a software threat to security?
A) worms
B) spyware
C) trojan virus
D) file corruption
Q2) There are many threats to information security.Please describe five information security threats.
Q3) Viruses and trojans are common external security threats to organizations and often come in e-mail attachments.
A)True
B)False
Q4) Three main goals of information security are to achieve confidentiality, integrity, and availability within an HRIS.
A)True
B)False
Q5) All companies have been affected by computer-based fraud,such as data processing or data entry routines that are modified.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 18
Chapter 16: HRIS and Social Media
Available Study Resources on Quizplus for this Chatper
33 Verified Questions
33 Flashcards
Source URL: https://quizplus.com/quiz/17611
Sample Questions
Q1) Organizations are using social media to more readily ______.
A) disseminate non-work-related content
B) distribute information about the organization
C) measure employee engagement
D) grow the number of employees in the company
Q2) The unsanctioned and/or inappropriate use of SMWs at work presents new problems for organizations,which are concerned about the amount of time spent on social media,as well as negative postings that may impair brand management and ______.
A) avoid potential liability
B) decrease employee referrals
C) improve employee engagement
D) hurt company morale
Q3) Organizations are more readily using SMWs to search for ______ applicants,who might not otherwise apply to or be contacted by an organization.
A) active
B) superpassive
C) passive
D) semiactive
Q4) How does social media support employee engagement?
To view all questions and flashcards with answers, click on the resource link above. Page 19
Chapter 17: The Future of HRIS: Emerging Trends in HRM and IT
Available Study Resources on Quizplus for this Chatper
24 Verified Questions
24 Flashcards
Source URL: https://quizplus.com/quiz/17612
Sample Questions
Q1) What is meant by a virtual workspace?
Q2) Open-source software costs more than traditional software.
A)True
B)False
Q3) Which demographic group is soon to be over 25% of America's population?
A) Asian Pacific
B) Hispanic
C) Native Americans
D) Caucasians
Q4) Discuss your understanding of the phrase "technology should serve strategic goals."
Q5) Environmental scanning is considered a decision-making tool.
A)True
B)False
Q6) Changes in ______,______,and ______ from governmental agencies can strongly affect the future of HRM and HRIS.
A) laws; directives; guidelines
B) tax policy; resources; expectations
C) accountability; human resources; tax policy
D) monetary class; funds; resources
To view all questions and flashcards with answers, click on the resource link above. Page 20