Human Resource Management Study Guide Questions
Course Introduction
Human Resource Management explores the strategies, practices, and principles essential for effectively managing an organizations human capital. The course covers key topics such as recruitment and selection, training and development, performance management, compensation and benefits, employee relations, and legal compliance. Emphasizing the importance of aligning HR functions with organizational goals, the course also examines issues related to workforce diversity, motivation, leadership, and global HR challenges. Through case studies and real-world examples, students gain practical insights into how HR professionals contribute to organizational success and foster a productive workplace culture.
Recommended Textbook
Diversity in Organizations 3rd Edition by
Myrtle P. Bell
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16 Chapters
534 Verified Questions
534 Flashcards
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Page 2
Chapter 1: Introduction to the Study of Diversity in Organizations
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30 Verified Questions
30 Flashcards
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Sample Questions
Q1) Education levels, employment levels, and income levels provide information on the status of different groups because
A) education levels affect whether and where people are employed, their income levels, and their opportunities for and actual advancement.
B) Differences in employment levels between groups are completely explained by differences in education levels.
C) comparisons cannot be made between racial and ethnic groups and between men and women to determine the education to income relationship for each group.
D) status is a mental concept not based on reality.
Answer: A
Q2) People who are not personally affected by discrimination may still find overt discrimination offensive and choose to spend their dollars in organizations that do not discriminate.
A)True
B)False
Answer: True
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Chapter 2: Theories and Thinking About Diversity
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Sample Questions
Q1) Which of the following best describes "structured interviews"?
A) A series of job-related questions with pre-determined answers that are consistently applied across all interviews for a particular job.
B) A series of job-related questions without specific answers that are consistently applied across all interviews for a particular job.
C) A series of job-related questions with pre-determined answers that are targeted toward specific interviews for a particular job.
D) A series of job-related questions without specific answers that are targeted toward specific interviews for a particular job.
Answer: A
Q2) Minority groups are not necessarily fewer in number than majority groups. A)True
B)False
Answer: True
Q3) Benevolent sexism is positive and not detrimental to women.
A)True
B)False
Answer: False
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4
Chapter 3: Legislation
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Sample Questions
Q1) In the majority of U.S. states, employment discrimination against those who are fat, gay, or lesbian is not illegal.
A)True
B)False
Answer: True
Q2) In some cases, The Older Workers Benefit Protection Act allows employers to reduce benefits based on age.
A)True
B)False Answer: True
Q3) Discrimination against younger workers is not generally illegal.
A)True
B)False Answer: True
Q4) Title VII of the Civil Rights Act covers labor organizations and employment agencies. A)True
B)False
Answer: True
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Page 5
Chapter 4: Blacksafrican Americans
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35 Flashcards
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Sample Questions
Q1) In a study on employment and earnings of native and immigrant Blacks and Whites, A) native and immigrant Blacks had different earnings.
B) African-born Blacks had higher educational levels than native-born Blacks.
C) immigrants with less education had lower employment rates than native-born Blacks.
D) immigrants had higher earnings than native-born workers.
Q2) Glass ceilings and glass walls are likely to be strengthened by all of the practices below except:
A) Assigning less challenging work to minorities.
B) Minimizing constructive feedback to women and minorities to avoid being seen as racist.
C) Providing mentoring opportunities for women and minorities to take on positions involved with finance.
D) Assigning minorities to minority neighborhoods and clients so they can establish better connections.
Q3) When access discrimination occurs, its targets are likely to be aware that it has occurred.
A)True
B)False
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Page 6
Chapter 5: Latinoshispanics
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Sample Questions
Q1) When bilingual employees are called upon to assist monolingual employees with their work tasks, this may reduce bilingual employees' work effectiveness.
A)True
B)False
Q2) Which of the following is not true of bilingualism?
A) Organizations should provide incentives and opportunities for managers to learn Spanish.
B) Being bilingual may be a job-related compensable skill.
C) High turnover in certain industries makes having managers who speak Spanish more effective than ESL classes.
D) Training managers to speak Spanish is expensive and counter-productive for employers.
Q3) In terms of marketing to Latinos, in the Hispanic Opinion Tracker study,
A) Latinos prefer to use credit instead of cash for their purchases.
B) Latinos were found to spend less than other customers.
C) Hispanics were more likely to report stronger enthusiasm about shopping than other survey participants.
D) Hispanic marketing is not worth the effort due to their poverty.
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Chapter 6: Asians and Asian Americans
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Sample Questions
Q1) Which of the following is true of Asian women at work in the U.S.?
A) Asian immigrant women are likely to work in family-owned businesses, computer manufacturing, or the garment industry.
B) They earn more than Asian men in the U.S.
C) They earn more than White women in the U.S. at all educational levels.
D) They are not exposed to the discrimination that usually results from being a double minority.
Q2) In terms of workforce participation and education, which of the following is not true?
A) Asian men are more likely to be participating in the workforce than men overall.
B) Asian women are more likely to be participating in the workforce than White women.
C) African American women participate in the workforce more than Asian women.
D) Asians are less likely to have completed high school than Whites.
Q3) A 1922 court ruled that Asian Indians were Caucasian but were not White.
A)True
B)False
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Chapter 7: Whiteseuropean Americans
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Sample Questions
Q1) A higher proportion of White men were managers in the private sector in 2000 than in 1966.
A)True B)False
Q2) To the extent that one segment of the population is disadvantages, by comparison another segment or segments tend to be advantaged.
A)True
B)False
Q3) Research on White identity development indicates that
A) Whites' identity development is unrelated to where they stand regarding measures to increase equity.
B) White identity development has no relationship to diversity in organizations.
C) symbolic White identity development is associated with negative outcomes.
D) more research is needed to draw even very tentative conclusions.
Q4) White women have lower workforce participation rates than Black women. A)True
B)False
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Chapter 8: American Indians, Alaska Natives, and
Multiracial Group Members
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Sample Questions
Q1) Multiracial people have lower average ages than single race people.
A)True
B)False
Q2) Although the term "Native American" is often construed as more appropriate, American Indian is more commonly used by members of the group themselves and is considered broadly acceptable.
A)True
B)False
Q3) Native Americans are often overlooked in studies of diversity in organizations.
A)True
B)False
Q4) According to the "one-drop rule"
A) Anyone who spilled one-drop of a White person's blood would be executed.
B) Anyone who had one-drop of American Indian blood would be considered American Indian, if desired.
C) Anyone with one known Black ancestor was deemed Black, regardless of the number or proportion of non-Black ancestors.
D) Any child of the union of a White and a non-White person would be deemed a member of the non-White parent's race.
Page 10
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Chapter 9: Sex and Gender
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Sample Questions
Q1) The population distribution by sex
A) indicates that slightly more of the population is female than male.
B) indicates that between prime working years (ages 25 to 64) there are 500,000 more men than women.
C) indicates that the ratio of women to men declines with age.
D) should encourage employers to exclude women because there are more of them (e.g., supply and demand).
Q2) Height and weight requirements for employment
A) can discriminate against most women and some men of Asian, American Indian, or Latino descent.
B) are illegal, even if they are related to successful job performance and no other nondiscriminatory measure is feasible.
C) can result in unintended negative outcomes, such as removing discriminatory barriers to employment.
D) are generally legitimate for male-dominated jobs.
Q3) After 12 years of working in a female-dominated position, 44% of White men will have been promoted into management.
A)True
B)False
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Page 11
Chapter 10: Work and Family
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31 Flashcards
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Sample Questions
Q1) The proportion of the family income contributed by wives is directly related to the amount of housework performed by husbands.
A)True
B)False
Q2) More households are headed by single women than there are married couple families with an employed husband and an unemployed wife.
A)True B)False
Q3) Never married, childless women have higher rates of promotion than any other group.
A)True
B)False
Q4) Flexible scheduling
A) is more likely to be available to women than men.
B) is associated with lower turnover.
C) increases stress in dealing with work and family issues.
D) is available to the majority of workers in the U.S.
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Chapter 11: Sexual Orientation
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Sample Questions
Q1) Research has found that people who perceived sexual orientation discrimination in their workplace had more negative job attitudes and lower satisfaction.
A)True B)False
Q2) Nearly half of the new HIV/AIDS cases result from heterosexual contact or the injection of drugs.
A)True B)False
Q3) When domestic partner benefits are offered
A) large numbers of gay and lesbian employees enroll their partners.
B) organizations experience disproportionately higher costs.
C) costs are generally consistent with any increase in the number of plan participants.
D) similar benefits must be offered to international partners as well regardless of their sexual orientation.
Q4) Skin color is obvious but sexual orientation is invisible.
A)True B)False
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Chapter 12: Religion
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Sample Questions
Q1) Which of the following is true of religion in the U.S.?
A) The proportion of the population identifying as Christian is about 76%.
B) The proportion of the population identifying as Christian is about 90%.
C) The proportion of the population identifying as Christian has declined to about 50% since 1990.
D) The proportion of the population identifying as Christian has declined to about 40% since 1990.
Q2) Harassment of an employee by a customer on the basis of religion is legal.
A)True
B)False
Q3) Religious discrimination is treating a job applicant unfavorably because of his/her religious beliefs. It does not apply to customers.
A)True
B)False
Q4) Many religious minorities have come to the U.S. seeking, and always finding, refuge from religious persecution elsewhere.
A)True
B)False
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Page 14
Chapter 13: Age
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Sample Questions
Q1) Which of the following is true of training older workers?
A) Older workers will retire soon after being trained, thus, organizations should be careful about investing training dollars in them.
B) Older workers learn differently than younger workers.
C) Organizations are more willing to train older workers because they are more mature. D) Older workers are unwilling to learn new technologies.
Q2) Sexual harassment of young workers
A) is less prevalent than sexual harassment of older workers. B) can affect them in the long term.
C) is of less importance to younger workers than older workers, as they have the opportunity to move easily to a new career.
D) is decreasing, as evident by fewer complaints in recent years.
Q3) Because of high birth rates, a larger proportion of younger workers are being added to the workforce than in the past.
A)True
B)False
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15
Chapter 14: Physical and Mental Ability
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34 Flashcards
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Sample Questions
Q1) The Americans with Disabilities Amendments Act of 2008 emphasizes that the definition of disabilities should be more narrowly defined than the Americans with Disabilities Act of 1990.
A)True
B)False
Q2) Which of the following is true of disabilities and the selection process?
A) Tests should be related to successful job performance.
B) Tests should be required of applicants with visible disabilities.
C) Before making any offers, medical exams can be required of applicants with visible disabilities.
D) Medical exams can be required of all applicants for any or no reason.
Q3) People with disabilities are more likely to be unemployed but less likely to be underemployed than people without disabilities.
A)True
B)False
Q4) If someone is perceived as having a disability, regardless of whether this perception is accurate, that person is covered under the ADA.
A)True
B)False
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Chapter 15: Weight and Appearance
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Sample Questions
Q1) Similar to most other non-dominant group members, overweight people
A) experience disparate treatment even when their qualifications are similar to those who are not overweight.
B) can use Title VII if they experience employment-related discrimination.
C) can change the aspect of their identity that results in unfair treatment.
D) can often hide their condition or at least minimize it by choosing clothes that do not call attention to their weight.
Q2) Which of the following are potential outcomes of having a large-sized, fit aerobics instructor in San Francisco?
A) The employing organization can pay him or her lower wages with no negative outcomes.
B) Having such an employee may be viewed negatively by many overweight people who want someone who is an example of they want to become.
C) Because the U.S. population is increasing in size, having such an aerobics instructor may be a competitive advantage.
D) The employer must be certain that the proportion of the employees who are large-sized is equal to the proportion of the residents of San Francisco who are large sized.
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Chapter 16: International Diversity and Facing the Future
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Sample Questions
Q1) Sexual harassment is similar in structure, type, and negative consequences for women, regardless of where the harassment occurs.
A)True
B)False
Q2) Human resources should adhere to all of the following practices to enhance diversity except:
A) Look at performance standards to see if they are similar for dominant and non-dominant groups.
B) Avoid giving negative feedback to non-dominant members because it may seem like prejudice.
C) Regularly assess performance of all employees.
D) Give similar chances of promotions to dominant and non-dominant group members.
Q3) Diversity in organizations is but one aspect of societal changes that will reduce inequity among people.
A)True
B)False
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