Course Introduction
Human Communication Exam Review
Human Communication explores the processes, principles, and contexts involved in human interaction. This course examines the fundamental theories of verbal and nonverbal communication, interpersonal relationships, group dynamics, public speaking, and intercultural communication. Students will analyze how meaning is constructed and interpreted across various situations and mediums, develop effective communication skills, and apply concepts to personal, social, and professional contexts. Through practical activities, critical discussion, and reflection, learners gain a comprehensive understanding of how communication shapes individual identities and influences society.
Recommended Textbook
Interpersonal Communication Relating to Others 8th Edition by Steven A. Beebe
Available Study Resources on Quizplus
12 Chapters
601 Verified Questions
601 Flashcards
Source URL: https://quizplus.com/study-set/301
Page 2
Chapter 1: Introduction to Interpersonal Communication
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4985
Sample Questions
Q1) Mediated communication is a new, recent form of communication.
A)True
B)False
Answer: False
Q2) A hyperpersonal relationship is an electronically mediated relationship that is
A)more personal than a face-to-face relationship.
B)less personal than a face-to-face relationship.
C)energetic.
D)charismatic.
Answer: A
Q3) The interaction model of communication views communication as a linear, step-by-step process.
A)True
B)False Answer: True
Q4) All interpersonal relationship problems are communication problems.
A)True
B)False Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Interpersonal Communication and Self
Available Study Resources on Quizplus for this Chatper
51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/4986
Sample Questions
Q1) Identify and briefly describe the three social needs suggested by Will Schutz.
Answer: Schutz identifies three primary social needs that affect the degree of communication we have with others: the need for inclusion, the need for control, and the need for affection.Inclusion identifies the degree to which we need to be included in activities with others, and our need to include others in social activities.Control reflects the degree to which people need some influence over their relationships.Those with a high need for control are likely to seek leadership roles and are generally more directive in telling others what to do or how to behave.Affection identifies the need people have to give and receive love, support, warmth, and intimacy.
Q2) The set of enduring internal predispositions and behavioral characteristics that describe how you react to your environment is your A)self-concept.
B)true self.
C)reflexive self.
D)personality.
Answer: D
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Introduction to Interpersonal Communication
Available Study Resources on Quizplus for this Chatper
51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/4987
Sample Questions
Q1) When Lori got an A on her music history paper, she concluded that she was indeed smart.The next week, however, when she failed her biology test, she blamed the professor's "confusing" questions for her poor result.Lori is using what barrier to accurate perception?
A)fundamental attribution error
B)implicit personality theory
C)self-serving bias
D)horn effect
Answer: C
Q2) The two ways to check the accuracy of your perceptions are objectively and subjectively.
A)True
B)False
Answer: False
Q3) Imposing consistency is an effective tactic for improving your perception skills.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above.
5
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4988
Sample Questions
Q1) Virtually every organization or group develops a hierarchy that makes status distinctions.
A)True
B)False
Q2) A person's age has little influence on his or her communication with others.
A)True
B)False
Q3) Ethnocentrism is the process of transmitting a group's culture from one generation to the next.
A)True
B)False
Q4) Which of the following terms best describes a person's visible physiological attributes?
A)race
B)genotype
C)phenotype
D)sociobiology
Q5) How does social class affect communication? Give an example.
Q7) What are the differences between sex and gender? Page 6
Q6) Define co-culture and give an example of a co-culture within the United States.
To view all questions and flashcards with answers, click on the resource link above.
Page 7
Chapter 5: Listening and Responding Skills
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4989
Sample Questions
Q1) When people have difficulty focusing on anything but themselves and their own experiences and ideas, they may be guilty of
A)reflexive listening
B)interactive sociopathy
C)conversational narcissism
D)conversational sabotage
Q2) What stage of the listening process is involved when you focus on one sound from the many that compete for your attention?
A)attending
B)understanding
C)selecting
D)responding
Q3) Information is stored in long-term memory because it is significant to us in some way.
A)True
B)False
Q4) Name the four listening styles, and identify which of the four listening styles is best.Explain why it is the most appropriate.
Q5) What is the difference between hearing and listening?
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 6: Verbal Communication Skills
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4990
Sample Questions
Q1) Glenda ordered her steak cooked medium-well at her favorite restaurant.When the server returned with her steak, Glenda cut into it, saw that it was red in the center, and said to the server, "OK, what part of 'medium-well' didn't you understand? I want you to take this back and cook it so it's edible.This is ridiculous!" Glenda's behavior was
A)assertive.
B)other-oriented.
C)results-oriented.
D)aggressive.
Q2) Describe an effective apology and explain when it's most appropriate to offer it.
Q3) What is the theory that seeks to explain how societies are bound or linked together through their use of symbols?
A)semantics
B)semiotics
C)symbolic interaction
D)dissonance theory
Q4) It is best to apologize immediately after you have made a mistake.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 7: Nonverbal Communication Skills
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4991
Sample Questions
Q1) Mara's goal is to express her support and encouragement to Clay, who is going through a hard time at home.She needs to ensure that her
A)support is primarily in the form of listening.
B)verbal messages convey her support, even if her nonverbal ones don't.
C)nonverbal messages convey her support, even if her verbal ones don't.
D)nonverbal messages express the same sentiments that she conveys verbally.
Q2) Your nonverbal behaviors may be sending messages that you are feeling anxious or nervous, even if you are not aware that you are feeling anxious or nervous.
A)True
B)False
Q3) Alejandro was sitting by himself in the quad, leaned over, with his head resting on the heels of his hands.Joe approached and said, "Hey Alejandro, you look sad." Alejandro responded, "Huh? No, I'm just thinking." Which difficulty in interpreting nonverbal behavior does this exchange exemplify?
A)Nonverbal messages are often ambiguous.
B)Nonverbal messages are continuous.
C)Nonverbal cues are multichanneled.
D)Nonverbal interpretation is culture-based.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 8: Conflict Management Skills
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4992
Sample Questions
Q1) What stage of the conflict process is involved when Tobias, realizing he keeps putting the toothbrush holder back out on the bathroom counter after Rachel keeps putting it away in the bathroom cabinet, finally says to Rachel, "Darn it all! Will you stop putting the toothbrush holder in the cabinet?"
A)prior conditions
B)frustration awareness
C)active conflict
D)aftermath
Q2) Where does competition fit on the scales of concern for self and concern for others?
A)high concern for self, high concern for others
B)high concern for self, low concern for others
C)low concern for self, high concern for others
D)low concern for self, low concern for others
Q3) An avoidance conflict management style reflects low concern for the self but high concern for the other person.
A)True
B)False
Q4) Identify and briefly describe the five stages of the conflict process.
To view all questions and flashcards with answers, click on the resource link above.
11
Chapter 9: Understanding Interpersonal Relationships
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4993
Sample Questions
Q1) Steven and Sean have been friends for a long time, but it is clear that Steven likes to be in charge and Sean prefers to go along.Which of the following type of relationship best characterizes their friendship?
A)complementary
B)symmetrical
C)parallel
D)interdependent
Q2) Francois and Pierre are brothers who are constantly challenging one another.When deciding what, how, or when to play, they both believe the other should defer to his judgment.What kind of relationship do they most likely have?
A)complementary
B)symmetrical
C)parallel
D)independent
Q3) Name and describe the stages of relational escalation, identifying what happens during each stage, particularly the self-disclosures that occur at each stage.
Q4) Name and briefly describe three of the four types of costs and rewards that are considered as part of social exchange theory.
To view all questions and flashcards with answers, click on the resource link above.
12
Chapter 10: Managing Relationship Challenges
Available Study Resources on Quizplus for this Chatper
49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/4994
Sample Questions
Q1) Jim uses verbal threats against Toni as a way of maintaining dominance in their relationship.Jim's actions display which type of partner violence as defined in the text?
A)violent resistance
B)situational couple violence
C)intimate terrorism
D)obsessive relational intrusion
Q2) What are two general categories and five specific reasons that people are deceptive?
Q3) Lilah cried when Elmer said he thought she was "spoiled brat." Lilah's crying about Elmer's hurtful comment is a(n)________ response.
A)invulnerable
B)active verbal
C)acquiescent
D)vulnerable
Q4) When Alicia wanted to end her relationship with Todd, but Todd wanted the relationship continue, the relationship ended due to a bilateral dissolution.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 13
Chapter 11: Interpersonal Relationships: Friendship and Romance
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4995
Sample Questions
Q1) Exploring values, negotiating new relationships with family members, discovering romantic and sexual opportunities, becoming more other-oriented, and seeking increased intimacy are all associated with A)childhood.
B)adolescence.
C)young adulthood.
D)adulthood.
Q2) Describe the five sometimes overlapping stages of childhood friendships.
Q3) Miguel and Maria have been married for several years.Maria has been coming home from work and complaining bitterly about the new boss and all the changes that are going on.Miguel is getting a little tired of hearing her complaints but knows that Maria really needs to let off some steam.So instead of telling her to quit, he gives her a hug, asks her to sit down, and tell him all about it.Which strategy for escalating and maintaining a relationship is Miguel employing?
A)engaging in relationship talk
B)socially decentering and adopting an other-oriented perspective
C)seeking compliance
D)managing conflict cooperatively
Q4) Define friendship and list at least six of the qualities of friendship.
Page 14
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Interpersonal Relationships: Family and Workplace
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4996
Sample Questions
Q1) According to leader-member exchange theory (LMX), which of the following relationship types is less formal and is characterized by free-flowing information?
A)supervisory relationships
B)competitor relationships
C)upward relationships
D)leadership relationships
Q2) Darlene and Bill have always been firm disciplinarians.Family has always come first in every decision.They expect their children to be well behaved and obey the rules.Their oldest boy is now 17 years old and is displaying some alarming behaviors.He is increasingly argumentative, refuses to do his chores, and consistently violates curfew.When grounded or punished with loss of privileges, he says he doesn't care.Use the circumplex model of family interaction to explain what you think is going on in this family and what might be done about it.
Q3) Employees who describe more person-centered communication (PCC)by their boss also report stronger leader-member relationships and higher job satisfaction.
A)True
B)False
Q4) Explain leader-member exchange (LMX)theory.
Page 15
To view all questions and flashcards with answers, click on the resource link above.