Hospitality Law
Final Exam Questions
Course Introduction
Hospitality Law explores the legal frameworks and regulations relevant to the hospitality industry, including hotels, restaurants, and tourism services. The course examines the rights and responsibilities of hospitality businesses and their guests, legal aspects of contracts, liability for guest safety, food and beverage regulations, employment law issues, and property management. Students gain an understanding of compliance, risk management, and dispute resolution within the context of hospitality operations, preparing them to navigate the complex legal environment and make informed managerial decisions.
Recommended Textbook
Hotel Restaurant and Travel Law 7th Edition by Karen Morris
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16 Chapters
641 Verified Questions
641 Flashcards
Source URL: https://quizplus.com/study-set/1174
Page 2
Chapter 1: Introduction to Contemporary Hospitality Law
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) Two types of damages a plaintiff can seek in a civil case are ____________________ and ____________________.
Answer: compensatory, punitive
Q2) The type of law that legislatures make is:
A) Constitutional
B) Statute
C) Case law
D) Administrative law
Answer: B
Q3) A case titled Boris Napow v. Jerry Cribo is a civil case.
A)True
B)False
Answer: True
Q4) What is the resolution of a dispute without a trial?
A) Pleading
B) Discovery
C) Settlement
D) Motion Answer: C
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Chapter 2: Legal Procedures: Journey of a Case Through the Courts
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) In every lawsuit the plaintiff must prove three things. Which of the following is not one of them?
A) Defendant violated the law.
B) Defendant was negligent.
C) Plaintiff suffered an injury.
D) The cause of plaintiff's injury was defendant's violation of the law.
Answer: B
Q2) A guest was injured on a hotel escalator. True or false: Her lawyer is entitled to inspect the escalator in preparation for the trial.
A)True
B)False Answer: True
Q3) Most cases end up in trial.
A)True
B)False
Answer: False
Q4) The system of justice utilized in the United States in an ____________________ system.
Answer: adversary
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Chapter 3: Civil Rights and Hospitality Businesses
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) Prior to the passage of the Civil Rights Act of 1964, discrimination impacted interstate commerce in the following way:
Answer: the amount of business transacted was lower than it might have been had establishments opened their doors to all people
Q2) A hotel has a policy that requires a person who is registering to display his or her driver's license. People with certain disabilities are unable to drive and thus do not have a driver's license. What, if anything, is the hotel required to do if such a person seeks to register?
A) The policy is reasonable; the hotel can refuse to register the person.
B) The hotel must modify the policy to accept some form of identification from the disabled person.
C) The hotel need not modify its policy, since a change in the type of identification it requires would fundamentally change the nature of its operations.
D) The hotel need only modify its policy if it is remodeling its facilities. Answer: B
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Chapter 4: Contract Law and the Hospitality Industry
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) After an offer is made, a contract results whether the offeree accepts or rejects.
A)True
B)False
Q2) For a plaintiff to collect money in a breach of contract case, the plaintiff must prove that it attempted to mitigate the loss.
A)True
B)False
Q3) Which of the following is not covered by the statute of frauds?
A) A hotel hires the services of a gardener.
B) A restaurant hires a banquet manager on a three-year contract.
C) A hotel contracts for the purchase of a two-acre parcel of property on which the hotel plans to expand.
D) The parents of a bride promise a hotel they will pay for the bridal suite if the bride and the groom fail to pay.
Q4) A breach of contract is a crime.
A)True
B)False
Q5) Mutuality is established by an offer and an ____________________.
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Chapter 5: Principles of Negligence
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Sample Questions
Q1) ______________________________ are laws that protect a person from liability for all but gross negligence where, in an emergency situation, the person tries to help a sick or injured person or someone in peril.
Q2) An employer is never liable for the acts of independent contractors.
A)True
B)False
Q3) ____________________ is a breach of legal duty to act reasonably that is the direct or proximate cause of injury to another.
Q4) ____________________ refers to many types of noncriminal wrongful conduct done by one person and causing injury to another.
Q5) The legal doctrine that imposes liability on a defendant even when the defendant is not negligent is:
A) Comparative negligence
B) Strict liability
C) Last clear chance
D) Contributory negligence
Q6) An employer is liable for the negligent acts of its employees.
A)True
B)False
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Chapter 6: Negligence and Hospitality Practices
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69 Verified Questions
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Sample Questions
Q1) To avoid injuries caused by unexpectedly hot shower water, the hotel should
Q2) If a hotel has been the victim of property crimes (theft and burglaries) but not violent crimes against individuals, the hotel does not have to anticipate or protect against violent crimes.
A)True
B)False
Q3) A guest tripped on a pile of debris that had been accumulating for several days in the hotel parking lot. True or false: The hotel will be liable to the guest for resulting injuries.
A)True
B)False
Q4) Workers at a hotel were painting a sitting room near the lobby. They did not post a sign warning people of the presence of paint and related paraphernalia, but they did verbally alert passersby. Two drawbacks to verbal warnings are
Q5) If repairs are being made in a restaurant, the restaurant should _____________________________________________ the work area.
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Chapter 7: Guests and Other Patrons
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31 Verified Questions
31 Flashcards
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Sample Questions
Q1) Nora rented a room at a hotel for one night and used it for proposes of prostitution. True or false: Nora qualifies as a guest.
A)True
B)False
Q2) A patron in a hotel cocktail lounge who was not a registered guest in the hotel claimed he was shortchanged by the waiter and then was insulted, humiliated, and embarrassed. The ____________________ of the hotel turned on whether the patron qualified as a guest.
Q3) An essential element of all contracts is the ____________________ by the parties to enter a contract.
Q4) Which of the following is not used to distinguish between a guest and a tenant?
A) Whether or not the building contains a restaurant
B) The terms of the contract between the hotel and the patron
C) The terms of payment (e.g., daily, weekly, monthly)
D) The incidental services offered
Q5) A person with hotel reservations that begin tomorrow can, under certain circumstances, become a guest today.
A)True
B)False
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Chapter 8: Protecting Patrons Property
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Sample Questions
Q1) Which of the following was not an exception to the common law rule concerning liability of a hotel when a guest's property was lost or stolen?
A) The loss was caused by an act of God.
B) The loss was caused by the guest's negligence.
C) The loss was caused by an act of public enemy.
D) The loss was caused by an act of a hotel employee.
Q2) Tom's girlfriend handed her expensive winter coat to the attendant at the restaurant coat-check. She did not disclose to the attendant that she had placed three $100 bills in the inner pocket of the coat. Does the bailment exist of the $300?
A) Yes, the necessary elements for a bailment were met.
B) Yes, money can be the subject of a bailment.
C) No, money cannot be the subject of a bailment.
D) No, the attendant was not aware of the money's existence.
Q3) Referring to a situation in which the property of a guest is stolen from a hotel, ____________________ means that an insurance company that reimbursed the guest for the loss can sue the hotel in lieu of the guest.
Q4) ______________________________ refer to goods for sale brought to a hotel by a salesperson/guest.
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Page 10
Chapter 9: Rights of Innkeepers
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Sample Questions
Q1) A hotel can refuse to allow a local pizza delivery service to enter the hotel for purposes of delivering pizza to guests.
A)True
B)False
Q2) Under which of the following circumstances can an innkeeper not enter a guest's room?
A) To repair a faulty television set in the room
B) To deliver food ordered from room service
C) To make a general inspection of the room while the guest is out
D) To seek payment when the guest is late in paying
Q3) A group of diners stole the wine glasses that had been used at their table from a restaurant. What crime have they committed?
A) Larceny
B) Theft of services
C) Assault
D) Forgery
Q4) The primary difference between assault and battery is
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Chapter 10: Guests Rights
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Sample Questions
Q1) When is it alright to go into a guest room without a warrant?
A) To turn off a loud blaring TV
B) When a guest is engaging in illegal activity
C) Because you heard something suspicious
D) Because the room door was left open
Q2) A guest left a gym bag next to her chair at the hotel swimming pool. The innkeeper can legally look through the bag to determine if any stolen property is in it.
A)True
B)False
Q3) Under which of the following circumstances is entry into a guest room not legal?
A) The guest consents to a police search.
B) The innkeeper consents to a police search.
C) The television is blaring, causing guests in adjacent rooms to call the front desk complaining of the noise.
D) The guest ordered room service, and delivery is being made.
Q4) When a hotel undertakes an investigation of criminal activity, the suspect should be treated respectful and reasonably.
A)True
B)False
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Chapter 11: Liability and the Sale of Food
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46 Verified Questions
46 Flashcards
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Sample Questions
Q1) Salmonella is a type of fungus.
A)True
B)False
Q2) The number of states that have adopted the Uniform Commercial Code is
Q3) Which of the following is not mandated by the regulations passed pursuant to the Nutrition Labeling and Education Act?
A) Mandatory nutritional labels for all packaged foods
B) Mandatory nutritional labels for all food served in a restaurant
C) Regulation and standardization of words such as "light," "cholesterol-free," and "low-calorie"
D) A statement on the label of the number of grams of total fat in the food, and the number of those grams that are derived from saturated fat
Q4) Restaurateurs and tavern keepers have a duty to protect customers from
Q5) If a restaurant is unable to control an unruly diner, an employee should
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Chapter 12: Liability and the Sale of Alcohol
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Sample Questions
Q1) Under common law, when a liquor licensee wrongfully served a patron who thereafter injured another person, the injured person was entitled to compensation from the licensee for the resulting damages.
A)True
B)False
Q2) The cost of liquor liability insurance is NOT based on:
A) Volume of alcohol sold by the licensee
B) Prior incidents of illegal sales
C) Nature of the establishment
D) The hours the establishment is closed
Q3) Which of the following is not an objective of dram shop acts?
A) To place responsibility on the seller of alcohol for injuries resulting from illegal sales
B) To protect owners of bars and restaurants from liability for consequences of patrons' intoxication
C) To discourage licensees from making illegal liquor sales
D) To afford compensation to victims of illegal alcohol sales
Q4) Insurance to protect against dram shop liability is called
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Chapter 13: Travel Agents and Airlines Rights and Liabilities
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Sample Questions
Q1) In a case where a travel agent is held liable to a customer for the acts of a travel wholesaler, the travel agent can seek compensation for the money it paid to the traveler by ______________________________.
Q2) Which of the following is not true about independent contractors?
A) They furnish their own supplies and equipment.
B) They may or may not be agents.
C) They take direction from the person who hires them on how to carry out their assigned tasks.
D) They are paid on commission, not salary.
Q3) A traveler with an airline reservation who is bumped due to overbooking is entitled to damages based on ______________________________.
Q4) Two types of damages a court may award to a traveler when the travel agent breaches a duty to use due diligence in arranging the trip include
Q5) Tariffs are developed by the airlines and must be approved by the Department of Transportation.
A)True
B)False
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Chapter 14: Employment
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Sample Questions
Q1) Congress sets the minimum wage; states may not pass laws varying from the minimum wage set by Congress.
A)True
B)False
Q2) Which of the following does the Fair Labor Standards Act not require?
A) Payment by the employer of minimum wages
B) One and one-half times the regular pay for overtime work
C) Prohibition against discrimination on the basis of age
D) Restrictions on child labor
Q3) If a job applicant is an alien qualified to work in this country but is not a U.S. citizen, an employer can legally refuse to hire that person on the basis that he or she is not a citizen.
A)True B)False
Q4) An American hotel company built a hotel in France that is owned and operated by the American company. True or false: If the hotel hires U.S. citizens to work in France, they are protected against discrimination.
A)True
B)False
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Chapter 15: Regulation and Licensing
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Sample Questions
Q1) Which of the following is a per se antitrust violation?
A) Price fixing
B) Mergers
C) Resale price maintenance agreements
D) Territorial division agreements
Q2) The denial of a license will be reversed on appeal if the decision to withhold the license was
Q3) A fast-food franchisor required its franchisees to sell a certain type of ice cream and no other. Which of the following would not be a consideration in determining whether this arrangement violates antitrust laws?
A) The franchisor owns 20 percent of the ice cream company from which it requires its franchises to purchase.
B) The franchisor's reason for requiring the franchisees to use the specified ice cream is to increase the profits of the franchisor.
C) The franchisor has all the necessary licenses to operate the restaurant.
D) The franchisor does not dominate the ice cream market.
Q4) The main difference between a trademark and a service mark is
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Chapter
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Sample Questions
Q1) Tanning booths are sometimes included at spas. A tanner usually lays nude in the tanning booth. Therefore all tanning rooms are not to have any doors with windows.
A)True
B)False
Q2) The type of laws that apply to events occurring on boats on waterways is:
A) Infringement
B) Sovereign authority
C) Dram shop
D) Maritime
Q3) Casino owners have no duty to inform patrons of the laws relevant to gambling.
A)True
B)False
Q4) The legal duty owed by a casino to protects its patrons' safety is
Q5) _________________________ casinos are the result of laws that prohibit gambling on shore, but not out at sea.
Q6) To enable a casino to timely respond to a patron in physical distress, the casino should
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