Healthcare Management Test Bank
Course Introduction
Healthcare Management explores the organizational, financial, and operational aspects of healthcare systems. The course introduces students to the principles and practices used in managing hospitals, clinics, and other healthcare facilities, emphasizing leadership, strategic planning, quality improvement, and health informatics. Students will examine the complexities of healthcare delivery, ethical and legal considerations, regulatory environments, and the impact of evolving healthcare policies. Through case studies and real-world examples, learners will gain practical skills necessary to address the challenges faced by healthcare managers and to contribute to the effective and efficient delivery of health services.
Recommended Textbook
Health Information Management of a Strategic Resource 4th Edition by Mervat Abdelhak
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17 Chapters
1064 Verified Questions
1064 Flashcards
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Chapter 1: Health Care Systems
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77 Verified Questions
77 Flashcards
Source URL: https://quizplus.com/quiz/22527
Sample Questions
Q1) Which of the following officers in a health care organization serves as a liaison between the medical staff and the governing board?
A) CEO
B) COO
C) CFO
D) CIO
Answer: A
Q2) Which process gives legal authority to a person to practice health care in a state?
A) Certification
B) Accreditation
C) Licensure
D) Registration
Answer: C
Q3) The full legal authority in a hospital rests with which organization entity?
A) CEO
B) Governing body
C) Medical staff
D) Executive committee
Answer: B
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Page 3
Chapter 2: The Health Informatics and Information Management Profession
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/22528
Sample Questions
Q1) The members of the Council on Certification are appointed by the board of directors of American Health Information Management Association.
A)True
B)False
Answer: False
Q2) American Health Information Management Association plays an active role in developing standards for the electronic health record and confidentiality of health care information.
A)True
B)False
Answer: True
Q3) Information management standards are developed by the Joint Commission in collaboration with American Health Information Management Association and other organizations.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Health Information Infrastructure and Systems
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53 Verified Questions
53 Flashcards
Source URL: https://quizplus.com/quiz/22529
Sample Questions
Q1) Verify eligibility for treatment
A)Providers
B)Researchers
C)Payers
D)Policy makers
E)Regulators
F)Providers and researchers
G)Providers, researchers, and regulators
H)Providers, payers, and policy makers
Answer: C
Q2) The Director of the Centers of Disease Control and Prevention, the Director of the Office of Civil Rights, and the National Coordinator for Health Information Technology all report to the Secretary of Health and Human Services.
A)True
B)False
Answer: True
Q3) List two benefits of using health information technology applications.
Answer: Improved quality of care, better patient access, improved patient satisfaction, increased system efficiencies
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Page 5
Chapter 4: Health Data Concepts
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126 Verified Questions
126 Flashcards
Source URL: https://quizplus.com/quiz/22530
Sample Questions
Q1) Data stored in paper form are static and lack the advantages of reorganization, manipulation, and integration.
A)True
B)False
Q2) The health information management department plans to install an automated tumor registry, and the vendor documentation is very, very lengthy giving instructions on how to work the system. All tumor registry staff thinks a "cheat sheet" or 1- to 2-page instruction summary should be written for ease of reference and increased data quality. Who should develop this reference?
A) The health information management department supervisor of that application
B) One of the three employees who will perform that application
C) The health information management department director
D) The Director of Information Systems/Data Processing
Q3) As with forms identification in a paper-based record, each computer view should be identified in the systems documentation.
A)True
B)False
Q4) Describe three principles of computer view design.
Q5) Name a data element comprising financial data.
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Chapter 5: Electronic Health Record Systems
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/22531
Sample Questions
Q1) Which of these languages is used frequently today for querying databases?
A) JAVA
B) MUMPS
C) Visual Basic
D) SQL
Q2) What is meant by an on-line transaction processing system and what role does it play in achieving information systems benefits?
Q3) Infrastructure refers to ____________________________________________________________.
Q4) The formulation of the relationship among elements of information and data is:
A) Rules.
B) Alerts.
C) Knowledge.
D) Decision support.
Q5) Expected electronic health record functions include:
A) 24/7 availability
B) Links to external databases
C) Computerized practitioner order entry
D) All of the above
Q6) Name one use of secondary data.
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Chapter 6: Classification Systems, Clinical Vocabularies, and Terminology
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59 Verified Questions
59 Flashcards
Source URL: https://quizplus.com/quiz/22532
Sample Questions
Q1) Represents clinical observations and lab results
A)MESH
B)ASTM
C)DICOM
D)CHI
E)CAP
F)RELMA
G)HITSP
H)LOINC
I)NCVHS
J)NCPDP
K)IEEE
L)ISO
M)WHO
N)UMLS
O)NDC
Q2) Variations in inpatient and outpatient coding rules do not affect the clinical usefulness of the data.
A)True
B)False
Page 8
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Chapter 7: Technology, Applications, and Security
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/22533
Sample Questions
Q1) A common workstation is a minicomputer connected directly to the information warehouse.
A)True
B)False
Q2) A physician's office wants to install software to process patient claims to each insurer. Because patients have multiple types of insurance, the software will need to not only transmit the claims but also understand what information needs to be sent to each insurer. Would you choose a two-tier or three-tier architecture for this application? Why?
Q3) All the following are data input devices except:
A) Printer.
B) Light pen.
C) Handheld computer.
D) Keyboard.
Q4) Which of the following is an example of a departmental information system?
A) Executive information
B) Radiology
C) Centers for Disease Control and Prevention surveillance
D) Master patient index
Q5) List three functions that an ADT system can support.
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Chapter 8: Information Systems Life Cycle and Project Management
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59 Verified Questions
59 Flashcards
Source URL: https://quizplus.com/quiz/22534
Sample Questions
Q1) The patient record, accession record, disease index, and information disclosure log are examples of entities in a health information system.
A)True
B)False
Q2) Attributes describe both entities and relationships in a database.
A)True
B)False
Q3) Health Information Management Services has an automated release of information system that was installed 4 years ago to assist staff in responding to requests for information. The system is updated regularly to accommodate user needs and changes in laws and regulations. Given this information, at what phase in the information systems life cycle is the encoding system?
A) Design phase
B) Implementation phase
C) Maintenance phase
D) Obsolescence phase
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Chapter 9: Managing Electronic Health Record Systems:
Collaboration and Implementation
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58 Verified Questions
58 Flashcards
Source URL: https://quizplus.com/quiz/22535
Sample Questions
Q1) Computer systems are tools used to accomplish business functions.
A)True
B)False
Q2) Users can be sophisticated partners in systems development.
A)True
B)False
Q3) Done repeatedly
A)Project
B)Operations
Q4) The information systems staff will likely have stronger knowledge than users regarding the physical structure of the system.
A)True
B)False
Q5) Why is system testing a by users a big deal? An important task?
Q6) How should system implementation and workflow redesign be approached?
Q7) Who drives and defines the implementation process?
Q8) Contains exercises and evaluations
A)Training manual
B)User manual Page 11
Q9) List three reasons why the "go live" period is typically stressful.
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Chapter 10: Statistics and Data Presentation
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55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/22536
Sample Questions
Q1) What is the major disadvantage of the range?
A) Based on ordinal data only
B) Based on percentages
C) Based on extreme values and ignores all other values
D) Based on small values and ignores all other values
Q2) A sample is a subset of a population that is valid if it is a true representation of:
A) The population
B) The subset
C) The mean of the sample
D) The median of the population
Q3) Ten patients were discharged from the obstetrical service on May 4 at Rocky Mountain Hospital. The day's stay for each patient was 3, 2, 1, 1, 6, 5, 1, 2, 2, and 4. What was the range for these patients' length of stay?
A) 5
B) 4
C) 3
D) 6
Q4) The ____________________ is the difference between the highest and lowest values.
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Chapter 11: Research and Epidemiology
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75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/22537
Sample Questions
Q1) Tend to ask questions differently or probe more
A)Independent variable
B)Dependent variable
C)Institutional review board
D)Risk factors
E)Specificity
F)Confounding variables
G)Case
H)Control
I)Research question
J)Historical-prospective study
K)Recall bias
L)Interviewer bias
Q2) The incidence rate of the exposed group divided by the incidence rate of the unexposed group is the formula used to determine the:
A) Relative risk
B) Odds ratio
C) Incidence
D) Prevalence
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Page 14
Chapter 12: Performance Management and Patient Safety
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46 Verified Questions
46 Flashcards
Source URL: https://quizplus.com/quiz/22538
Sample Questions
Q1) Which of the following best describes the Leapfrog Group?
A) A federal agency
B) A collaboration of large employers
C) A regulatory body
D) An accrediting body
Q2) Accreditation refers to the credentialing process for an individual health professional.
A)True
B)False
Q3) What is the purpose of using thresholds in applying performance measures?
A) To identify "best" outcomes
B) To trigger focused review
C) To establish provider accountability
D) To evaluate relevance of the measure
Q4) Pay for performance means:
A) Denial of payment when undesirable clinical outcomes occur
B) Negotiated payment for large scale providers
C) Sliding scale payment based on severity of illness in the target population
D) Financial rewards for providers who achieve specific quality goals
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Chapter 13: Data Reporting, Interpretation, and Use
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59 Verified Questions
59 Flashcards
Source URL: https://quizplus.com/quiz/22539
Sample Questions
Q1) Information regarding the treatment of community-acquired pneumonia is collected by the Joint Commission and subsequently provided through its Web site to the public. This is an example of what is most commonly known as:
A) Pay for performance.
B) Process management.
C) Core measures.
D) Provider expertise.
Q2) All of the following clinical departments are required to be represented on a hospital cancer committee except:
A) Clinical laboratory.
B) Surgery.
C) Radiology.
D) Pathology.
Q3) A cancer committee must be operational before a hospital cancer program can be approved.
A)True
B)False
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Page 16
Chapter 14: Privacy and Health Law
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/22540
Sample Questions
Q1) The U.S. Bill of Rights is a source of ____________________ law.
Q2) If, on receipt of a subpoena duces tecum, the health information management professional felt that the order was defective in some way and the facility wished to contest the validity of that order, what sort of motion would be filed by the facility's legal counsel? _________________________
Q3) In deciding malpractice cases against physicians in highly technical cases, the jury uses the standard of the "reasonable man."
A)True
B)False
Q4) Dr. Snow failed to apply the standards of skill, learning, and care expected of physicians in good standing when treating his patient, Mr. Rocky States. What is the legal term for this act of omission or commission?
A) Res ipsa loquitur
B) Respondeat superior
C) Assault and battery
D) Malpractice
Q5) A tort action is likely for an unconsented surgical procedure.
A)True
B)False
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Chapter 15: Human Resource Management
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65 Verified Questions
65 Flashcards
Source URL: https://quizplus.com/quiz/22541
Sample Questions
Q1) The Americans with Disabilities Act requires the organization to determine and document explicitly the essential functions of the job.
A)True
B)False
Q2) The job description should not be too specific about the responsibilities, tasks, and activities required because that will invite the employee to limit his effort to just what's stated in the job description.
A)True
B)False
Q3) To be effective, an employee assistance program must preserve strict confidentiality to protect clients and regularly monitor the outcomes of the program's activities.
A)True
B)False
Q4) The primary outcomes of effective job analysis should be the determination of job requirements, a written job description, and the employee's understanding of performance expectations associated with the job.
A)True
B)False
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Chapter 16: Operational Management
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28 Verified Questions
28 Flashcards
Source URL: https://quizplus.com/quiz/22542
Sample Questions
Q1) In strategy formulation, adaptive strategies indicate the method for carrying out the directional strategies.
A)True
B)False
Q2) A work distribution chart could identify an uneven distribution of work within a work unit.
A)True
B)False
Q3) Assigning three health information management professionals to 35 full-time equivalent staff members in a health information management department to handle release of information requests is an example of which type of work organization?
A) Project
B) Customer
C) Process
D) Territory
Q4) Improving work processes requires questioning the necessity of continuing to do all currently performed tasks.
A)True
B)False
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Chapter 17: Revenue Cycle and Financial Management
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85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/22543
Sample Questions
Q1) The amount of money received from a payer less the actual cost to provide the service represents the ____________________ gained by the transaction.
Q2) Saint Elsewhere Community Hospital is considering investing $90,000 in new transcription equipment to replace its current equipment, which is completely depreciated and outmoded. An alternative to this investment is a long-term contract with a local transcription firm to perform the transcription service. It is expected that the hospital would save $20,000 per year in operating costs if the transcription was performed internally. The expected and depreciable life of the equipment is 6 years. Calculate the net present value of the investment.
Q3) The monthly fee for leasing the van in the health information imaging service is considered a fixed cost.
A) Yes
B) No
Q4) It has now been 6 months since the new imaging rental services have been in operation. What report would the health information manager analyze to examine the department's current profit and loss position?
Q5) Referring to the information given, compute the operating margin ratio.
Q6) What is the purpose of a budget?
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