Creative Problem Solving
Chapter Exam Questions
Course Introduction
Creative Problem Solving explores systematic and innovative approaches to overcoming complex challenges in various domains. This course introduces students to foundational theories of creativity, divergent and convergent thinking strategies, and practical frameworks like Design Thinking and the CPS (Creative Problem Solving) model. Through hands-on activities, collaborative projects, and real-world case studies, students develop skills to identify problems, generate novel ideas, evaluate solutions, and implement creative strategies effectively. Emphasis is placed on flexibility, adaptability, and critical reflection, empowering students to become resourceful problem solvers in academic, professional, and personal contexts.
Recommended Textbook
Creative Approaches to Problem Solving 3rd Edition by Scott G. Isaksen
Available Study Resources on Quizplus
11 Chapters
130 Verified Questions
130 Flashcards
Source URL: https://quizplus.com/study-set/3040 Page 2
Chapter 1: Creative Approaches to Problem Solving
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/60438
Sample Questions
Q1) The authors' definition of creative thinking emphasizes:
A)the strange and unpredictable nature of the creative experience.
B)inventing novel ideas that no one else ever considered before.
C)generating many, varied, unusual, and detailed options.
D)using the imagination to produce artistic or musical works.
Answer: C
Q2) Creative and critical thinking are:
A)opposites that are incompatible.
B)two different terms to describe the same cognitive process.
C)A tool to use to generate many options.
D) two separate stages of problem solving.
Answer: C
Q3) Which choice presents Besemer's three categories of creative products ?
A)Novelty, Style, and Resolution,
B)Analysis, Synthesis, and Evaluation,
C)Style, Usefulness, and Acceptance.
D)Organic, Manufactured, and Abstract,
Answer: A
To view all questions and flashcards with answers, click on the resource link above.
3
Chapter 2: Creative Problem Solving
Available Study Resources on Quizplus for this Chatper
12 Verified Questions
12 Flashcards
Source URL: https://quizplus.com/quiz/60437
Sample Questions
Q1) Deferred judgment means:
A)Creative ideas are never evaluated.
B)Don't evaluate when you're generating alternatives.
C)State your criticisms politely.
D)Praise only the ideas you really like.
Answer: B
Q2) CPS is a framework that was created and developed
A)In the mid-1990's by an eccentric computer geek.
B)Through more than five decades of work.
C)By the military during World War II for officer training.
D)By a university-based team of engineers and psychologists.
Answer: B
Q3) Which is a guideline for generating in CPS?
A)Be serious about your thinking.
B)Don't be afraid to act foolish.
C)Seek new connections or combinations.
D)Make every third idea a very silly one.
Answer: C
To view all questions and flashcards with answers, click on the resource link above.
4
Chapter 3: Understanding the Challenge
Available Study Resources on Quizplus for this Chatper
17 Verified Questions
17 Flashcards
Source URL: https://quizplus.com/quiz/60436
Sample Questions
Q1) Which of these is important to remember in developing a good problem statement?
A)Contains criteria to limit ideas that would not be appropriate.
B)Worded so it invites many ideas.
C)Always begins, "What's the best way to...."
D)Never uses broad, general verbs.
Answer: B
Q2) Which of the choices best describes an appropriate task statement for CPS?
A)My goal today is to buy a new flashlight for my house.
B)I think that it's dumb for hockey players not to wear protective eye shields.
C)I need to find out where I can buy a new seat for my bicycle.
D)I want to lose weight and feel healthier.
Answer: D
Q3) What is the relationship between Exploring Data and Framing Problems?
A)Exploring Data lays a foundation for other work.
B)Exploring Data clarifies the focus so Framing Problems isn't necessary.
C)Exploring Data is related to defining tasks, but not to Framing Problems.
D)Exploring Data is only used after you have stated a specific problem.
Answer: A
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Generating Ideas
Available Study Resources on Quizplus for this Chatper
15 Verified Questions
15 Flashcards
Source URL: https://quizplus.com/quiz/60435
Sample Questions
Q1) Which sequence of generating tools progresses from more developmental to more exploratory in the type of options produced:
A)SCAMPER, Brainwriting, Asking How or How Else.
B)Morphological Matrix, Brainstorming, Imagery Trek.
C)Imagery Trek, VIR, Forced Fitting.
D)Brainstorming, Brainwriting, Forced Fitting.
Q2) Which of the following groups includes only Generating Tools:
A)Forced fitting, morphological matrix, SCAMPER.
B)Affirmative judgment, brainstorming, attribute listing..
C)Evaluation matrix, morphological matrix, ALUo.
D)Fluency, flexibility, originality, and elaboration.
Q3) When Generating Ideas, effective problem solvers are those who:
A)Think of and state at least 100 ideas.
B)Find the really good ideas by discussing each one as it is given.
C)Let ideas flow naturally and make new connections.
D)Focus on a few good ideas, not lots of ordinary ones.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Preparing for Action
Available Study Resources on Quizplus for this Chatper
19 Verified Questions
19 Flashcards
Source URL: https://quizplus.com/quiz/60434
Sample Questions
Q1) Which of the following statements is true:
A)Using Focusing Tools is more important than using Generating Tools in problem solving.
B)Consider novelty, make decisions and choices deliberately, analyze ideas constructively, and keep your objectives in mind when using Focusing Tools.
C)Focusing Tools are usually used before applying Generating Tools.
D)It is not appropriate to use more than one Focusing Tool when working on a task or problem.
Q2) Which tool is used to rank or prioritize a group of options?
A)Brainstorming.
B)Paired Comparison Analysis.
C)ALUo.
D)Maximum Benefits Method.
Q3) When Preparing for Action, it is most appropriate to identify sources of assistance and resistance during which stage:
A)Framing Problems.
B)Developing Solutions.
C)Generating Criteria.
D)Building Acceptance.
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Planning Your Approach to CPS
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/60433
Sample Questions
Q1) The benefits of the Planning Your Approach management component of CPS are:
A)Confirming that you are "on track" and enabling you to manage, adjust, or redirect your efforts.
B)Make process decisions before you begin using CPS to ensure that you use only the correct generating and focusing tools at each stage.
C)Provide a specific plan from which you should not deviate while you are working in order to apply CPS effectively.
D)Establish a checklist you can apply at the conclusion of a CPS session to evaluate your application of the process.
Q2) Why is the Planning Your Approach component important in CPS?
A)Prevents people from doing the CPS steps in the wrong sequence.
B)Enables you to structure any task so CPS can be used for it.
C)Helps prevent your CPS work from taking up too much time.
D)Enables you to assess the appropriateness of CPS and to use it effectively.
Q3) When does effective planning of your approach to CPS take place?
A)Prior to starting to work on the task and throughout the working time.
B)Prior to the first CPS working session.
C)Only if things aren't going well and you need to change your process.
D)At the end of each component or stage if it is necessary.
To view all questions and flashcards with answers, click on the resource link above.
Page 8
Chapter 7: People As Creative Problem Solvers
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/60432
Sample Questions
Q1) Structure, novelty, and authority are factors that contribute to which problem-solving style dimension?
A)Divergent Thinking.
B)Orientation to Change.
C)Ways of Deciding.
D)Manner of Processing.
Q2) Which three of these criteria are important to establish "ownership"" of a task?
A)Knowing the most likely solution.
B)Being able to take action.
C)Needing new options.
D)Being certain of the evaluation criteria.
E)Being motivated to solve the problem.
Q3) The three main dimensions of problem-solving style are:
A)Creative, Critical, and Blended.
B)Cognitive, Affective, and Psychomotor.
C)Generating, Focusing, and Taking Action.
D)Orientation to Change, Manner of Processing, and Ways of Deciding.
To view all questions and flashcards with answers, click on the resource link above.
9
Chapter 8: The Context for CPS
Available Study Resources on Quizplus for this Chatper
10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/60431
Sample Questions
Q1) What is the role of people who actively take initiative to to provide support and encouragement for people in the organization to change?
A)They are usually union leaders or organizers.
B)They provide essential change leadership in innovative organizations.
C)They are often disregarded as "malcontents" or "trouble-makers."
D)They are usually ineffective unless they are in senior management roles.
Q2) Which are important aspects in assessing ability to move forward:
A)Detailed measurable performance outcomes, effective press releases.
B)Protection from "leaks" that may jeopardize your plan.
C)Time, space or facilities, equipment or material, budget, specific goals.
D)Group members who are opposed to the plan but proceed reluctantly.
Q3) The environment for creativity involves:
A)Avoiding all conflict and competition to build cooperation among group members.
B)Letting people do whatever they want as long as they explain their choices.
C)Creating competition that will allow creative ideas to prevail over mediocre ideas.
D)Examining nine specific factors that can encourage or inhibit creativity.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: The Role of Content
Available Study Resources on Quizplus for this Chatper
8 Verified Questions
8 Flashcards
Source URL: https://quizplus.com/quiz/60430
Sample Questions
Q1) Which two factors help you to identify key leverage points for applying CPS?
A)Time and People.
B)Opportunities and Challenges.
C)Supports and Distractions.
D)Capability and Importance.
Q2) Overemphasis on Process in the CPS system can lead to:
A)Initial enthusiasm followed by less of interest from lack of progress.
B)Sustained positive relationships and motivation for task completion.
C)Increased appreciation for the importance and value of process.
D)Preventing the group from focusing too much on minor details.
Q3) Overemphasis on Content rather than Process in the CPS system can lead to:
A)Greater buy-in by people to the idea of using CPS.
B)Discouraging risk-taking, buy-in, and attention to quality questions.
C)Deeper understanding of the most important background information.
D)Less need to deal explicitly with relationships among group members.
Q4) Which are important variables to consider when examining the Content dimension:
A)Facts, hypotheses, and research questions.
B)Novelty needed; breadth and depth of impact; key leverage points.
C)Novelty, amount of structure, and manner of processing.
D)Leverage points, informed supporters, and sources of authority.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: CPS As a Change Method
Available Study Resources on Quizplus for this Chatper
7 Verified Questions
7 Flashcards
Source URL: https://quizplus.com/quiz/60429
Sample Questions
Q1) The Method dimension of Appraising Tasks offers what benefits in deciding when to use CPS for a task?
A)Guides you in determining the outcomes of CPS that can be evaluated in measurable terms.
B)Assists you in determining the amount of time to plan for a complete CPS session.
C)Enables you to choose particular analytic tools for data analysis for the Task.
D)Helps to ensure balanced consideration of process as well as content.
Q2) Being deliberate and explicit in choosing a change Method has which benefit:
A)Helps you to avoid using the wrong approach or placing too much emphasis on process rather than content.
B)Supports intentional, purposeful decision making that balances content and process.
C)Ensures value consistency among people you select to work on the task.
D)Supports both qualitative and quantitative analysis methods.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Designing Your Way Through CPS
Available Study Resources on Quizplus for this Chatper
12 Verified Questions
12 Flashcards
Source URL: https://quizplus.com/quiz/60428
Sample Questions
Q1) Which option arranges possible CPS applications from those likely to be shortest in duration to those likely to be longest in duration?
A)Project, Session, Initiative.
B)Initiative, Session, Project.
C)Session, Project, Initiative.
D)Brainstorm, Evaluation, Action Plan.
Q2) Which CPS process component focuses primarily on choosing and developing promising solutions and formulating implementation steps?
A)Understanding the Challenge.
B)Preparing For Action.
C)Generating Ideas.
D)Evaluation Matrix.
Q3) The major role of the resource group when Exploring Data is:
A)Sit quietly and listen to the data presented by the client.
B)Tell the client which data are really important.
C)Understand the situation and help the client look at the task in many ways.
D)To bring their own related data into the task.
To view all questions and flashcards with answers, click on the resource link above.
13