Corporate Behavior
Mock Exam
Course Introduction
Corporate Behavior explores the underlying principles, strategies, and dynamics that shape individual and collective actions within organizations. The course examines psychological, social, and structural factors influencing decision-making, leadership, communication, and ethical conduct in corporate settings. Through case studies and theoretical frameworks, students analyze how culture, incentives, power, and external environments drive behaviors at all organizational levels, fostering an understanding of how to build effective, resilient, and responsible corporate cultures.
Recommended Textbook
Organizational Behavior Essentials for Improving Performance and Commitment 1st Edition by Jason
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12 Chapters
711 Verified Questions
711 Flashcards
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2
Chapter 1: Organizational Behavior: an Overview
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59 Verified Questions
59 Flashcards
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Sample Questions
Q1) Which of the following suggests that people hold firmly to some belief because it "just stands to reason"?
A)Method of experience
B)Method of intuition
C)Method of authority
D)Method of science
E)Method of exhibition
Answer: B
Q2) According to a study of 525 Burger King employees,in terms of organizational behavior research,a correlation of +1 is considered:
A)weak.
B)unimpressive.
C)moderate.
D)useless.
E)perfect.
Answer: E
Q3) Define organizational behavior.
Answer: OB is a field of study devoted to understanding,explaining,and ultimately improving the attitudes and behaviors of individuals and groups in organizations.
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Page 3
Chapter 2: Performance and Commitment
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) Wasting resources is the most common form of production deviance.
A)True
B)False
Answer: True
Q2) Which of the following statements about continuance commitment is true?
A)It exists when there is a cost associated with staying and a profit associated with leaving.
B)One factor that decreases continuance commitment is the total amount of investment an employee has made in mastering his/her work role.
C)One of the factors that increases continuance commitment is a lack of employment alternatives.
D)There is a statistical relationship between continuance commitment and citizenship behavior.
E)Continuance commitment tends to create more of an active form of loyalty. Answer: C
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4
Chapter 3: Job Satisfaction
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58 Verified Questions
58 Flashcards
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Sample Questions
Q1) Satisfaction with the work itself,is the single strongest driver of overall job satisfaction.
A)True
B)False
Answer: True
Q2) Having prestige,power over others,and fame are examples of which of the following work value categories?
A)Altruism
B)Pay
C)Status
D)Promotions
E)Supervision
Answer: C
Q3) Surprised is an example of which type of mood?
A)Engaged
B)Pleasant
C)Disengaged
D)Unpleasant
E)Isolated
Answer: A
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Page 5
Chapter 4: Stress
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Sample Questions
Q1) Which of these refers to the help people receive when that can be used to address the stressful demand directly?
A)Instrumental support
B)Physiological support
C)Emotional support
D)Psychological support
E)Internal support
Q2) _____ occurs when the number of demanding roles a person holds is so high that the person simply cannot perform some or all of the roles very effectively.
A)Time pressure
B)Daily hassles
C)Role overload
D)Role ambiguity
E)Role conflict
Q3) In contrast to cognitive coping,behavioral coping refers to the thoughts that are involved in trying to deal with a stressful situation.
A)True
B)False
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Chapter 5: Motivation
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60 Flashcards
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Sample Questions
Q1) Thomas is considering his efficacy level for making a Christmas dinner for 24 people.Thomas takes pride in his cooking skills and is always enthusiastic about cooking and entertaining dinner guests.Thomas's efficacy is dictated by which of these?
A)Past accomplishments
B)Vicarious experiences
C)Verbal persuasion
D)Emotional cues
E)Instrumentality
Q2) The anticipated value of the outcomes associated with performance is known as:
A)instrumentality.
B)valence.
C)equity.
D)expectancy.
E)self-efficacy.
Q3) Profit sharing tends to have a stronger motivational effect on employee effort than individual incentives.
A)True
B)False
Q4) Define self-efficacy and identify and explain its determinants.
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Chapter 6: Trust, Justice, and Ethics
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Sample Questions
Q1) _____ reflects an authority's degree of commitment to the moral course of action.
A)Moral intent
B)Moral awareness
C)Moral judgment
D)Trust propensity
E)Distributive justice
Q2) What is trustworthiness? Explain how employees can gauge the "track record" of their supervisors.
Q3) Trust propensity relates to which of the following?
A)Disposition-based trust
B)Affect-based trust
C)Cognition-based trust
D)Power-based trust
E)Feeling-based trust
Q4) Aside from voice and correctability,distributive justice is fostered when authorities adhere to four rules that serve to create equal employment opportunity: consistency,bias perspective,representativeness,and accuracy.
A)True
B)False
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Chapter 7: Learning and Decision Making
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Sample Questions
Q1) Learning has _____ effect on performance and _____ effect on commitment.
A)a moderate negative;a moderate positive
B)a strong positive;a moderate negative
C)a weak negative;a strong positive
D)a moderate positive;a weak positive
E)a weak positive;a moderate negative
Q2) Which of the following is a characteristic of explicit knowledge?
A)Highly personal in nature
B)Sometimes holders do not even recognize that they possess
C)Typically job-and/or situation-specific
D)Always conscious and accessible information
E)Based on experience
Q3) The tendency for people to base their judgments on information that is easier to recall refers to the:
A)availability bias.
B)bandwagon effect.
C)self-fulfilling prophecy.
D)projection bias.
E)stereotype.
Q4) Define the term heuristic.Give an example of a heuristic.
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Chapter 8: Personality, Cultural Values, Ability
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Sample Questions
Q1) Critical,selfish,and rude are opposite traits for which dimension of the Big Five?
A)Conscientiousness
B)Extraversion
C)Agreeableness
D)Openness
E)Neuroticism
Q2) If conscientiousness is the most important of the Big Five from the perspective of job performance,_____ is the second most important.
A)neuroticism
B)extraversion
C)agreeableness
D)openness
E)collectivism
Q3) Whereas extraversion is synonymous with _____,neuroticism is synonymous with: A)individualism;collectivism.
B)agreeableness;conflict avoidance.
C)negative affectivity;positive affectivity.
D)conflict avoidance;agreeableness.
E)positive affectivity;negative affectivity.
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Page 10
Chapter 9: Teams
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Sample Questions
Q1) Whereas _____ teams focus on the accomplishment of core operational-level production and service tasks,_____ teams participate in ongoing administrative and coordinating tasks that affect the entire organization.
A)management;work
B)action;work
C)parallel;project
D)project;work
E)work;management
Q2) Which of the following roles refer to behaviors that influence the quality of the team's social climate?
A)Team task
B)Team building
C)Team composition
D)Individualistic
E)Team compensation
Q3) Differentiate between goal interdependence and outcome interdependence.Provide an example of each.
Q4) Define task interdependence.Briefly describe the four primary types of task interdependence.
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Chapter 10: Leadership
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Sample Questions
Q1) Describe the substitutes of leadership model and identify and describe leader substitutes and neutralizers.
Q2) Describe the time-driven model of leadership using the seven factors.
Q3) Which of the following involves behaving in ways that challenge followers to be innovative and creative by questioning assumptions and reframing old situations in new ways?
A)Laissez-faire
B)Inspirational motivation
C)Idealized influence
D)Intellectual stimulation
E)Individualized consideration
Q4) Which of the following reflects the extent to which the leader defines and structures the roles of employees in pursuit of goal attainment?
A)Initiating structure
B)Selling style
C)Consideration structure
D)Delegating structure
E)Transformational structure
Q5) Describe the four leader decision making styles using examples.
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Chapter 11: Organizational Structure
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Sample Questions
Q1) Bureaucracies are designed for efficiency and rely on high levels of work specialization,formalization,centralization of authority,rigid and well-defined chains of command,and relatively narrow spans of control.
A)True
B)False
Q2) _____ refers to where decisions are formally made in the organization.
A)Chain of command
B)Formalization
C)Centralization
D)Work specialization
E)Span of control
Q3) The process of creating,selecting,or changing the structure of an organization refers to:
A)formalization.
B)organization design.
C)specialization.
D)spans of control.
E)organization theory.
Q4) Differentiate between functional and multi-divisional structures.Provide a diagram of each.
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Chapter 12: Organizational Culture
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Sample Questions
Q1) Which of the following consists of anecdotes,accounts,legends,and myths that are passed down from cohort to cohort within an organization?
A)Rituals
B)Stories
C)Values
D)Language
E)Symbols
Q2) Which of the following supply the primary means of transmitting an organization's culture to its workforce?
A)Underlying assumptions
B)Artifacts
C)Espoused values
D)Competitive response
E)Safety culture
Q3) The ASA framework holds that potential employees will be attracted to organizations whose cultures match their own personality.
A)True
B)False
Q4) Identify and describe the six major types of artifacts.
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