Contemporary Management Practice Questions
Course Introduction
Contemporary Management explores modern theories, practices, and challenges in the field of management, focusing on how organizations adapt to changing environments, technologies, and global trends. The course emphasizes core managerial functions such as planning, organizing, leading, and controlling, while integrating topics such as diversity, ethics, innovation, and corporate social responsibility. Students will examine real-world case studies and develop critical thinking skills to analyze management decisions and strategies in today's dynamic business landscape.
Recommended Textbook Management 12th Edition by Richard
L. Daft
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19 Chapters
3213 Verified Questions
3213 Flashcards
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Chapter 1: The World of Innovative Management
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184 Verified Questions
184 Flashcards
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Sample Questions
Q1) An organization is a social entity that is goal directed and deliberately structured.
A)True
B)False
Answer: True
Q2) The managerial skill that is least important at Barry's middle-level management position is:
A) conceptual.
B) human.
C) technical.
D) all of these skills are vital.
E) none of these skills are important.
Answer: C
Q3) _____ are most important at the top management level.
A) Conceptual skills
B) Human skills
C) Technical skills
D) Project skills
E) All of these
Answer: A
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Page 3
Chapter 2: The Evolution of Management Thinking
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163 Flashcards
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Sample Questions
Q1) The scientific management perspective refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs as the key to increased worker productivity.
A)True
B)False
Answer: False
Q2) According to Douglas McGregor, Theory X and Theory Y provide two opposing views of workers, where Theory X recognizes that workers enjoy achievement and responsibility, while Theory Y recognizes that workers will avoid work whenever possible.
A)True
B)False
Answer: False
Q3) Information technology is the most recent subfield of the quantitative perspective. A)True
B)False
Answer: True
Q4) _____ is considered the "father of scientific management."
Answer: Frederick W. Taylor
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Page 4
Chapter 3: The Environment and Corporate Culture
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181 Flashcards
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Sample Questions
Q1) In a joint venture between large and small businesses, large businesses can provide all of the following except:
A) sales staff.
B) research staff.
C) financial resources.
D) distribution channels.
E) top level management.
Answer: E
Q2) A(n) _____ is a narrative based on true events that is repeated frequently and shared among organizational employees.
Answer: story
Q3) Adaptability culture emerges in an environment that requires _____response and _____ decision making.
Answer: fast; high-risk
Q4) The deeds of _____ are extraordinary, but not so extraordinary that other employees cannot perform the same deeds.
Answer: heroes
Q5) A(n) _____ defines and uses signals and symbols to influence corporate culture.
Answer: cultural leader
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Chapter 4: Managing in a Global Environment
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178 Flashcards
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Sample Questions
Q1) Collectivist values are represented in the social framework of which of these?
A) The United States
B) Australia
C) Ecuador
D) Great Britain
E) All of these
Q2) _____ is the management of business operations conducted in more than one country.
Q3) _____ is normally used to classify countries as developed or developing.
A) Exchange rates
B) Interest rates
C) Gross national product
D) Per capita income
E) Inflation rates
Q4) _____ places an emphasis on a worldwide perspective.
A) Polycentric companies
B) Geocentric companies
C) Ethnocentric companies
D) Regiocentric companies
E) Domestic companies
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Chapter 5: Managing Ethics and Social Responsibility
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168 Verified Questions
168 Flashcards
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Sample Questions
Q1) List the four responsibilities of corporate social performance.
Q2) A stakeholder is any group within or outside the organization that has a stake in the organization's performance.
A)True
B)False
Q3) The basis for the recent trend among companies to police employee personal habits such as alcohol and tobacco consumption on the job is called the utilitarian ethic.
A)True
B)False
Q4) When a company does just what is necessary to satisfy legal requirements, it falls under the _____ approach in shades of green.
Q5) The _____ is an individual responsible for making an ethical choice.
Q6) A chief ethics officer is a company executive who oversees all aspects of ethics and legal compliance.
A)True
B)False
Q7) List the four approaches that are used to describe values for guiding ethical decision making. Briefly describe each.
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Chapter 6: Managing Start Ups and New Ventures
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130 Verified Questions
130 Flashcards
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Sample Questions
Q1) A venture capital firm wants to invest in businesses with a high rate of return. In return, they will:
A) invest large amounts of money.
B) provide necessary assistance and advice.
C) provide information to help the entrepreneur prosper.
D) all of these.
E) provide necessary assistance and advice and provide information to help the entrepreneur prosper only.
Q2) Name three of the four ways entrepreneurs can become business owners.
Q3) Particularly in a turbulent environment, the three most important traits of successful entrepreneurs are realism, flexibility, and passion.
A)True
B)False
Q4) The most common source of new business ideas comes from in-depth understanding of an industry or profession.
A)True
B)False
Q5) In the next decade, _____ and _____ businesses could end up being the emerging growth companies.
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Chapter 7: Managerial Planning and Goal Setting
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166 Verified Questions
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Sample Questions
Q1) The process of planning changes and evolves over time, just like all aspects of effective management. Think of an organization with which you are fairly familiar, such as your employer or your college or university. Then choose one of the four planning approaches listed below, and write a short essay explaining how the organization could effectively use the chosen planning approach to improve its performance in a turbulent environment.
Decentralized planning
Stretch goals
Performance dashboards
Intelligence teams
Q2) In the MBO process, after the first step of setting objectives is accomplished, the next step that Katelynn should expect is:
A) reviewing progress toward company goals.
B) appraising overall performance.
C) developing action plans.
D) having a company party to celebrate.
E) none of these.
Q3) The crisis management plan should be a(n) _____ that specifies the actions to be taken, and by whom, if a crisis occurs.
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Page 9
Chapter 8: Strategy Formulation and Execution
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149 Verified Questions
149 Flashcards
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Sample Questions
Q1) The world-wide standardization of product design and advertising refers to globalization.
A)True
B)False
Q2) People need to understand how their individual actions can contribute to achieving an organizational strategy. This can be accomplished by delegating authority, creating teams, and defining roles. These actions are part of which tool for putting strategy into action?
A) Visible leadership
B) Candid communication
C) Human resources
D) Clear roles and accountability
E) Bargaining power of employees
Q3) _____ is a type of corporate-level strategy that pertains to the organization's mix of strategic business units.
Q4) In a turbulent business climate, managers should focus on strategic stability rather than flexibility.
A)True
B)False
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Chapter 9: Managerial Decision Making
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178 Verified Questions
178 Flashcards
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Sample Questions
Q1) Normative decision theory recognizes that managers have only limited time and cognitive ability and therefore their decisions are characterized by bounded rationality. A)True
B)False
Q2) In the implementation stage, decision makers gather information that tells them how well the decision was implemented and whether it was effective in achieving its goals.
A)True
B)False
Q3) Making a choice is the most significant part of the decision-making process. A)True
B)False
Q4) A(n) _____ approach describes how managers actually make decisions, not how they should.
Q5) The process of forming alliances among managers is called coalition building. A)True
B)False
Q6) Briefly describe the four major personal decision styles.
Q7) The _____ model of decision making is based on economic assumptions.
Page 11
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Chapter 10: Designing Organization Structure
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Sample Questions
Q1) _____ means that the people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command.
Q2) The degree to which organizational tasks are subdivided into individual jobs is called
Q3) All of the following are advantages of a functional structure EXCEPT:
A) economies of scale.
B) excellent coordination between functions.
C) in-depth skill specialization and development.
D) high quality technical problem solving.
E) career progress within functional departments.
Q4) Lisa is responsible for coordinating the efforts of several different departments. Which of the following titles best describes her position?
A) Department manager
B) Middle manager
C) First-level supervisor
D) Project manager
E) Chairman of the board
Q5) Define task forces and project management.
Q6) The quality of collaboration across departments is known as _____.
Page 12
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Chapter 11: Managing Change and Innovation
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178 Verified Questions
178 Flashcards
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Sample Questions
Q1) After the need for change has been perceived, the next part of the change process is implementing change.
A)True
B)False
Q2) The three distinct steps for achieving behavioral and attitudinal change with organizational development are planning, changing,and stabilizing.
A)True
B)False
Q3) What is organizational change and what are two major areas of change in organizations?
Q4) Describe the three innovative strategies for new products and technologies.
Q5) Recently, a high level manager at Trophy Trinkets noted a rise in customer satisfaction complaints. This rise is inconsistent with Trophy's goals in this area. This manager has identified:
A) a need for change.
B) a critical incident.
C) a behavioral occurrence.
D) an environmental opportunity.
E) a SWOT analysis.
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Chapter 12: Managing Human Resource
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181 Verified Questions
181 Flashcards
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Sample Questions
Q1) Skill-based pay means linking compensation to the specific tasks an employee performs.
A)True
B)False
Q2) Which of the following restricts mandatory retirement?
A) The Americans with Disabilities Act
B) The Immigration Reform and Control Act
C) The Vocational Rehabilitation Act
D) The Age Discrimination in Employment Act
E) The Vietnam-Era Veterans Readjustment Act
Q3) _____ is defined as activities or practices that define the characteristics of applicants to whom selection procedures are ultimately applied.
A) Selection
B) Recruiting
C) Training
D) Developing
E) Planning
Q4) In _____, an experienced employee is asked to take a new employee "under his or her wing" and show the newcomer how to perform job duties.
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Chapter 13: Managing Diversity
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125 Verified Questions
125 Flashcards
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Sample Questions
Q1) Organizations must find ways to eliminate the glass ceiling effect. One effective way to do this has been:
A) through targeted recruitment.
B) through affirmative action.
C) to develop mentoring relationships.
D) top management speeches.
E) to hire only white males.
Q2) Research shows that companies with several senior-level women underperform financially and organizationally in comparison to those without senior-level women.
A)True
B)False
Q3) Homogeneous top management teams tend to be broadminded in their perspectives.
A)True
B)False
Q4) Solicitation with the promise of reward is the highest level of sexual harassment.
A)True
B)False
Q5) Name five dividends of workplace diversity.
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Chapter 14: Understanding Individual Behavior
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137 Flashcards
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Sample Questions
Q1) Managing emotion is a basic component of emotional intelligence. Which of the following best describes managing emotions?
A) It is the basis for all the other components; being aware of what you are feeling.
B) It is the ability to balance one's moods so that worry, anxiety, fear, or anger do not cloud thinking.
C) It is the ability to be hopeful and to persist in the face of obstacles.
D) It is the ability to be able to put yourself in someone else's shoes.
E) It is the ability to connect to others and build positive relationships.
Q2) Layla appears to have a:
A) high external locus of control.
B) high Mach personality.
C) high authoritarian style.
D) high internal locus of control.
E) low extroversion characteristic.
Q3) Organizing the selected data into patterns for interpretation and response is the last step in the perception process.
A)True
B)False
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Chapter 15: Leadership
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Sample Questions
Q1) Ahmad is a new manager at AJ Homes Company. He has absolutely no experience as a manager nor does he know the technology of his department well. These two factors prevent Ahmad from directing his workforce. This is an example of _____ impacting leadership styles and behaviors.
A) substitutes
B) neutralizers
C) contingencies
D) citizenship
E) transformation
Q2) People who are entangled in a network of relationships have less power.
A)True
B)False
Q3) _____ is the extent to which the leader is task oriented and directs subordinates' work activities toward goal attainment.
Q4) Interactive leadership means that the leader favors a consensual and collaborative process, and influence derives from relationships rather than position power and formal authority.
A)True B)False
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Chapter 16: Motivating Employees
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185 Verified Questions
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Sample Questions
Q1) _____ is an important part of the job characteristics model.
A) Critical psychological states
B) A hierarchy of needs
C) Schedules of reinforcement
D) All of these
E) None of these
Q2) _____ theory proposes that managers can increase motivation by setting specific, challenging goals that are accepted as valid by subordinates, then helping people track their progress toward goal achievement by providing timely feedback.
Q3) Skill variety, task identity, and task significance tend to influence the employee's psychological state of experienced meaningfulness of work.
A)True
B)False
Q4) _____ is the removal of an unpleasant consequence following a desired behavior.
Q5) Briefly explain expectancy theory.
Q6) _____ is defined as the altering of jobs to increase both the quality of employees' work experience and their productivity.
Q7) _____ is the value of outcomes, or attraction for outcomes, for the individual.
18
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Chapter 17: Managing Communication
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161 Verified Questions
161 Flashcards
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Sample Questions
Q1) Keys to effective listening include all of the following EXCEPT:
A) find areas of interest.
B) listen for ideas.
C) be responsive.
D) have preconceptions.
E) all of these are keys to effective listening.
Q2) _____ messages are typically ambiguous, concern novel events, and impose great potential for misunderstanding.
Q3) During breaks at work, Albert and Daphne talk occasionally about the problems that they are working on at work, in hopes that they can help each other out. This is an example of what type of organizational communication?
A) Virtual communication
B) Formal communication
C) Lateral communication
D) Downward communication
E) Upward communication
Q4) The amount of information that can be transmitted during a communication episode is known as _____.
Q5) The _____ is the tangible formulation of the idea that is sent to the receiver.
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Chapter 18: Leading Teams
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Sample Questions
Q1) Effective virtual team leaders use technology to build relationships through all of the following ways EXCEPT:
A) bring attention to and appreciate divers skills and opinions.
B) scrutinize electronic communication patterns.
C) use technology to enhance communication and trust.
D) ensure timely responses online.
E) manage online socialization.
Q2) Horizontal teams are created by the organization as part of the formal organization structure.
A)True
B)False
Q3) What is the ideal size of work teams?
A) Three
B) Five
C) Twelve
D) Fifteen
E) Twenty-three
Q4) Two common behaviors of the socioemotional role are energizing and encouraging.
A)True
B)False
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Chapter 19: Managing Quality and Performance
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170 Verified Questions
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Sample Questions
Q1) A group of six to twelve volunteer employees who meet regularly to discuss and solve problems affecting their common work activities refers to a quality team.
A)True
B)False
Q2) Managers are increasingly recognizing the need to measure intangible aspects of performance such as customer service.
A)True
B)False
Q3) A quality circle is a group of _____ volunteer employees.
A) 2 to 4
B) 6 to 12
C) 10 to 20
D) 15 to 25
E) 30 to 50
Q4) Companies today are increasingly shifting from a hierarchical control process to one that is more decentralized.
A)True
B)False
Q5) List the four major perspectives of a balanced scorecard.
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