Contemporary Management
Final Test Solutions
Course Introduction
Contemporary Management explores the theories, practices, and skills necessary for effective management in todays dynamic organizational environments. The course focuses on the roles and responsibilities of managers, addressing topics such as leadership, decision-making, strategic planning, ethical considerations, innovation, and the impact of globalization and technology on management practices. Students will engage in case studies and real-world scenarios to develop critical thinking and problem-solving abilities, preparing them to lead diverse teams and adapt to the evolving challenges facing modern organizations.
Recommended Textbook Management 13th Edition by John
R. Schermerhorn
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18 Chapters
2067 Verified Questions
2067 Flashcards
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Page 2
Chapter 1: Introducing Management
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117 Verified Questions
117 Flashcards
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Sample Questions
Q1) Performance effectiveness is defined as the quantity and quality of outputs relative to the cost of inputs.
A)True
B)False
Answer: False
Q2) A(n)_____ is the ability to translate knowledge into action that results in desired performance.
A) concept
B) commitment
C) agenda
D) process
E) skill
Answer: E
Q3) A manager is a person who supports,activates,and is responsible for the work of others.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Management Learning Past to Present
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) According to Elton Mayo,people would restrict their output in order to avoid the displeasure of their group,even if it meant sacrificing pay that could otherwise be earned by increasing output.
A)True
B)False
Answer: True
Q2) _____ is an organization-wide commitment to continuous improvement,product attribute,and customer needs.
A) Quantitative analysis
B) Total quality management
C) Theory X
D) Theory Y
E) Scientific management
Answer: B
Q3) Physiological needs and safety needs are higher-order needs in Maslow's hierarchy of human needs.
A)True
B)False
Answer: False
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Page 4
Chapter 3: Ethics and Social Responsibility
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109 Verified Questions
109 Flashcards
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Sample Questions
Q1) Strathum Tech Inc.,a manufacturer of refrigerators,used ozone depleting CFCs in its products.It downplayed the significance of ozone depletion for years,claiming that CFCs do not cause any significant harm to the ozone layer.Which of the following strategies of corporate social responsibility did the company employ?
A) Minimalist
B) Obstructionist
C) Defensive
D) Accommodative
E) Proactive
Answer: B
Q2) In business practice,the _____ view of ethical understanding and reasoning abilities may result in greed and a tendency to "push the law to its outer limits."
A) individualism
B) religious
C) justice
D) utilitarian
E) moral rights
Answer: A
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Chapter 4: Environment, innovation, and Sustainability
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117 Verified Questions
117 Flashcards
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Sample Questions
Q1) Linkage Communications produces mobile phones,smart phones,and laptops.In terms of longevity and user-friendliness,the firm's products are rated the best.Additionally,it offers applications and features with the latest technology.Which of the following has enabled Linkage Communications to achieve a competitive advantage over its competitors?
A) Quality
B) Costs
C) Flexibility
D) Delivery
E) Adaptability
Q2) The initial step of assessing in the innovation process involves commercializing innovation by turning it into actual products,services,or processes that increase profits by improving sales or lowering costs.
A)True
B)False
Q3) A sustainable business both meets the needs of customers and protects the natural environment for future generations.
A)True
B)False
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Page 6
Chapter 5: Global Management and Cultural Diversity
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125 Verified Questions
125 Flashcards
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Sample Questions
Q1) Tight cultures are characterized by clear and rigid social norms.
A)True
B)False
Q2) _____ is the degree to which a society accepts unequal distribution of power.
A) Masculinity-femininity
B) Proxemics
C) Power distance
D) Individualism-collectivism
E) Power tactics
Q3) Culture shock is:
A) an extreme amount of hatred and rejection of foreign cultures.
B) an individual's failure to comply with the codes of his or her culture.
C) an assumption that one's own culture is superior to that of others.
D) an assumption that one's own culture is inferior to that of others.
E) a certain level of discomfort a person experiences when in an unfamiliar culture.
Q4) In World 3.0,local needs and priorities are largely ignored compared to the economic gains from global integration.
A)True
B)False
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Chapter 6: Entrepreneurship and New Ventures
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109 Verified Questions
109 Flashcards
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Sample Questions
Q1) A succession plan describes the direction for a new business and the financing needed to operate it.
A)True
B)False
Q2) Ali,a small business owner,is concerned about passing the business to his heirs after his retirement or death.He should prepare a formal _____ plan.
A) retirement contingency
B) business
C) succession
D) liquidation
E) franchising
Q3) Lean startups:
A) aim to create a sophisticated product with a big budget.
B) focus on increasing their acquisitions.
C) establish a complex and detailed work structure.
D) aim to keep operations as simple as possible.
E) focus on making lives better for underserved populations.
Q4) What is a corporation? What advantages does a corporate form offer?
Q5) Describe equity financing.
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Chapter 7: Information and Decision Making
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118 Verified Questions
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Sample Questions
Q1) To assist in their promotions and appraisals,Ho Sook analyzed and graded the performance of her team members in the previous year.She is sure of her decisions and its possible outcomes as she had all the factual information.This type of environment that is ideal for decision making is known as a(n)_____.
A) uncertain environment
B) risk environment
C) certain environment
D) threat environment
E) unanticipated environment
Q2) Differentiate between programmed and nonprogrammed decisions.
Q3) A performance opportunity offers a chance for a better future if the right steps are taken.
A)True
B)False
Q4) A manager who is choosing the first acceptable alternative that comes to his or her attention while solving a problem is making an optimizing decision.
A)True
B)False
Q5) How does design thinking help in making creative decisions?
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Chapter 8: Planning Processes and Techniques
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) In which phase of the planning process would one choose the alternative to accomplish one's objectives and describe what must be done to follow the best course of action?
A) Analyzing alternatives and making a plan
B) Defining the objectives
C) Implementing the plan and evaluating results
D) Determining where one stands vis-à-vis objectives
E) Developing premises regarding future conditions
Q2) _____ involves identifying several possible future situations or states of affairs and then making plans to deal with each situation should it actually occur.
A) Scenario planning
B) External benchmarking
C) Forecasting
D) Staff planning
E) Internal benchmarking
Q3) A flexible budget allocates resources as if each budget were brand new.
A)True
B)False
Q4) Describe the benefits of planning for individuals and organizations.
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Chapter 9: Control Processes and Systems
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) Steering controls are largely reactive.
A)True
B)False
Q2) Quality of production and error rates are output standards used by businesses.
A)True
B)False
Q3) A Gantt chart differs from a PERT chart in that a Gantt chart:
A) uses charts to break a project into a series of small sub-activities that each has clear beginning and end points.
B) represents the quickest time in which the entire project can be finished.
C) helps with event or activity sequencing to make sure that things get accomplished in time for later work to build upon them.
D) shows all the interrelationships that must be coordinated for the entire project to be successfully completed.
E) combines critical path method and the program evaluation and review technique.
Q4) Inventory turnover is calculated as Sales/Total Assets.
A)True
B)False
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11
Chapter 10: Strategy and Strategic Management
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115 Verified Questions
115 Flashcards
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Sample Questions
Q1) List a few key responsibilities of strategic leadership.
Q2) In a(n)_____ alliance,firms typically join together to sell and deliver products or services.
A) supplier
B) distribution
C) contracting
D) vertical
E) outsourcing
Q3) The Stars in a BCG matrix typically:
A) produce large profits through substantial penetration of expanding markets.
B) produce low profits and limited cash flow, but with little upside potential.
C) may not generate much profit at the moment, but have upside potential to do so.
D) produce little if any profit, and have low potential for future improvement.
E) generate high profit for a short span of time and then become inactive.
Q4) Restructuring by turnaround often occurs along with a change in top management.
A)True
B)False
Q5) Elaborate on the present day corporate strategies.
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Chapter 11: Organization Structures and Design
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) Rezter Group,a consumer goods company,owns several brands that produce different goods.Each brand is focused on a single consumer good and has a separate chief executive who is responsible for the manufacturing,sales,costs,profits,and losses of his or her brand.This implies that each brand at Rezter Group is applying a _____ structure in the organization.
A) geographical
B) product
C) customer
D) functional
E) process
Q2) Which of the following is true about a team structure?
A) A temporary team does not have prominence in a team structure.
B) A team structure is most often observed in a vertical organization.
C) The intention of a team structure is to create more effective lateral relations around and across the organization.
D) In a team structure, cross-functional structures are convened for a particular task or project and disbanded once the task is completed.
E) The main focus of a team structure is to improve and maintain the hierarchical system of management.
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Page 13
Chapter 12: Organization Culture and Change
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111 Verified Questions
111 Flashcards
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Sample Questions
Q1) _____ is the process through which new members learn the culture of an organization.
A) Unfreezing
B) Ethnocentrism
C) Socialization
D) Ethical reasoning
E) Creative visualization
Q2) Kidz-Candies Inc.is famous for its candies with international flavors such as "Tuscan-blue," "straw-berry." The company has experts from across the globe who develop new flavors from their country of origin.This has resulted in influence of various cultures on policies of the company.In the context of multicultural organizations,this is an example of _____.
A) structural integration
B) pluralism
C) informal network integration
D) ethnocentrism
E) minimum intergroup conflict
Q3) Change leaders are risk-takers.
A)True
B)False
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Chapter 13: Human Resource Management
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) As part of the selection process for a job,Derek was asked to work for a few hours inside a facility where the real work conditions of the job were simulated.Which of the following selection techniques is being used in this case?
A) Work sampling
B) Biodata method
C) Behavioral interview
D) Assessment center
E) Situational interview
Q2) Which of the following is involved in the HRM task of attracting a quality workforce?
A) Performance management
B) Career development
C) Human resource planning
D) Labor-management relations
E) Compensation and benefits
Q3) All trait-based performance appraisal methods tend to be very subjective and as a result,have relatively poor reliability and validity.
A)True
B)False
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15
Chapter 14: Leading and Leadership Development
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111 Verified Questions
111 Flashcards
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Sample Questions
Q1) What are the four leadership styles identified by Robert House that can add value in different types of situations for a leader?
Q2) Legitimate power differs from referent power in that legitimate power is the ability to influence through:
A) authority.
B) skills, knowledge, and information.
C) expertise.
D) punishment.
E) rewards.
Q3) Which of the following is a benefit of having a visionary leadership?
A) It only exists when every team member exercises power and achieves influence within an organization.
B) It gives meaning to people's work; it makes what they do seem worthy and valuable.
C) It is only based on serving others and helping them use their talents fully so that organizations benefit society.
D) It never allows team members to take decisions and act accordingly.
E) It requires managers to act in a unilateral fashion and retain authority and information.
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16
Chapter 15: Individual Behavior
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113 Verified Questions
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Sample Questions
Q1) As Angelo shares many mutual interests with his coworkers and respects their values,he has a high regard for the company that he works for.This indicates that Angelo has high _____.
A) personal wellness
B) rational commitment
C) Machiavellianism
D) self-serving bias
E) emotional commitment
Q2) Stereotypes are always negative and ill-intended.
A)True
B)False
Q3) _____ is the process through which people receive,organize,and interpret information from the environment.
A) Attribution
B) Perception
C) Projection
D) Conversion
E) Distortion
Q4) What are the most commonly discussed and measured facets of job satisfaction?
Q5) What are the three main distinctions of Jung's model of personality differences?
Page 17
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Chapter 16: Motivation Theory and Practice
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) Need for _____ is the desire to establish and maintain friendly and warm relations with other people.
A) accomplishment
B) achievement
C) power
D) autonomy
E) affiliation
Q2) Which of the following is true about sensitives and entitleds?
A) Both are less concerned about being under-rewarded.
B) Both readily accept situations of negative inequity.
C) Both have a strong preference for rewards.
D) Both create situations of positive inequity for themselves.
E) Both have a strong preference for rewards to be distributed equitably.
Q3) According to equity theory,_____ is an outcome.
A) quality of work
B) education
C) experience
D) special skills
E) job security
Q4) What are the advantages and disadvantages of telecommuting?
Page 18
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Chapter 17: Teams and Teamwork
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113 Verified Questions
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Sample Questions
Q1) Which of the following helps one in achieving consensus?
A) Every member in the team is kept involved in the decision process.
B) Two or three people dominate and lead the team into making a decision.
C) The leader, manager, or some other authority figure makes decisions for the team.
D) One idea after another is suggested without any discussion taking place.
E) A suggestion is provided and then the team is forced into quick agreement.
Q2) A cross-functional team operates with members who come from different functional units of an organization.
A)True
B)False
Q3) Formal groups emerge from relationships and shared interests among the members.
A)True
B)False
Q4) In a restricted communication network:
A) activities are coordinated and results pooled by a central point of control.
B) all team members communicate directly with one another.
C) all members of a team contribute helpful task and maintenance behaviors.
D) polarized subgroups contest one another and may even engage in conflict.
E) self-serving behaviors that interfere with team effectiveness are promoted.
Page 19
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Chapter 18: Communication and Collaboration
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Sample Questions
Q1) Emails can be used as documentation for conveying directives.
A)True
B)False
Q2) _____ means being uncooperative and unassertive in approaching conflict by staying on a neutral position.
A) Competition
B) Accommodation
C) Avoidance
D) Compromise
E) Collaboration
Q3) _____ breed conflict when people depend on others to perform well in order to perform well themselves.
A) Task interdependencies
B) Role ambiguities
C) Competing objectives
D) Structural differentiations
E) Resource scarcities
Q4) Explain the potential pitfalls in negotiation.
Q5) Differentiate between distributive and principled negotiation.List four rules of principled negotiation.
Page 20
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