Compensation and Benefits
Solved Exam Questions
Course Introduction
This course provides an in-depth exploration of compensation and benefits as key components of human resource management. Students will examine the frameworks and strategies used to design, implement, and evaluate both direct and indirect compensation systems, including base pay, incentive programs, and employee benefits such as health insurance and retirement plans. The course covers legal and ethical considerations, current trends, internal and external equity, pay-for-performance, and the impact of compensation and benefits on employee motivation, recruitment, retention, and organizational performance. Through case studies and real-world examples, students will develop the skills needed to create fair, competitive, and effective total rewards programs.
Recommended Textbook
Fundamentals of Human Resource Management 3rd Edition by Gary Dessler
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14 Chapters
1470 Verified Questions
1470 Flashcards
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Page 2
Chapter 1: Managing Human Resources Today
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105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/21051
Sample Questions
Q1) Celeste spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks. In which function of the management process does Celeste spend most of her time?
A) planning
B) organizing
C) motivating
D) staffing
Answer: A
Q2) Planning, organizing, staffing, leading, and controlling are the five basic functions of the management process.
A)True
B)False
Answer: True
Q3) What specific activities listed below are part of the planning function?
A) giving each subordinate a specific task
B) training and developing employees
C) developing rules and procedures
D) establishing quality standards
Answer: C
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Page 3
Chapter 2: Managing Equal Opportunity and Diversity
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Under the principles established by Griggs v. Duke Power Company, ________ may be used as a defense for any existing program that has an adverse impact on members of a protected class.
A) gender
B) fair in form
C) affirmative action
D) business necessity
Answer: D
Q2) The EEOC consists of ________ members, and each member serves a term of ________ years.
A) 5; 3
B) 5; 5
C) 7; 4
D) 7; 6
Answer: B
Q3) Mental disabilities, such as depression and anxiety disorders, account for the greatest number of claims brought under the ADA.
A)True
B)False
Answer: True
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Chapter 3: Human Resource Strategy and Analysis
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Which area of an HR audit is most likely being assessed by an HR specialist who is reviewing job descriptions and the employment status of current employees?
A) employee relations
B) roles and head count
C) mandated benefits
D) group benefits
Answer: B
Q2) In order to generate the desired workforce skills, competencies, and behaviors that a firm needs to achieve its strategic goals, human resource management must first develop ________.
A) HR tools
B) HR strategies
C) company norms
D) employee cultures
Answer: B
Q3) A vision statement is broader and more future-oriented than a mission statement. A)True
B)False
Answer: True
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Page 5
Chapter 4: Job Analysis and Talent Management
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Which of the following is LEAST relevant when determining a job's essential functions as related to the EEOC?
A) the degree of skill or expertise required to perform the function
B) the number of other employees available to perform the function
C) whether the function involves the use of equipment
D) whether the position exists to perform that function
Q2) What form of data collection most likely involves recording work activities into a handheld dictating machine?
A) diaries
B) interviews
C) observations
D) questionnaires
Q3) A job description is a written statement of the knowledge, abilities, and skills needed to perform a job satisfactorily.
A)True
B)False
Q4) What are the advantages and disadvantages of using interviews to collect job analysis data?
Q5) What is a task statement? Why are task statements becoming increasingly popular?
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Chapter 5: Personnel Planning and Recruiting
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105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/21055
Sample Questions
Q1) Smith Industries has set a goal of recruiting older workers, minorities, and single parents. Which of the following methods is LEAST likely to be successful for Smith Industries?
A) utilizing executive recruiters
B) offering flexible work schedules
C) providing flexible benefits plans
D) redesigning jobs and personnel policies
Q2) Once a firm has a pool of applicants, the first step in prescreening is the ________.
A) in-person interview
B) on-site visit
C) application form
D) worker orientation
Q3) Theresa, an HR manager, works for a firm that is planning to expand overseas. Theresa is in the process of workforce planning and has already forecasted the firm's labor demand. What should Theresa do next?
A) create a job competencies matrix of all positions
B) establish training and development plans
C) identify labor supply-demand gaps
D) determine recruitment methods
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Chapter 6: Selecting Employees
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105 Flashcards
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Sample Questions
Q1) House-Tree-Person and the Forer Structured Sentence Completion Test are examples of ________ tests.
A) projective
B) apperception
C) intelligence
D) achievement
Q2) How do nonverbal behaviors affect interviewer ratings of candidates?
Q3) During an interview, an interviewer should primarily ask open-ended questions to encourage candidate self-promotion.
A)True
B)False
Q4) What type of interview would most likely include the statement, "Tell me about a time when you worked successfully in a team environment"?
A) situational
B) behavioral
C) subjective
D) puzzle
Q5) How can background checks and preemployment tests help firms save both money and time?
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Chapter 7: Training and Developing Employees
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105 Verified Questions
105 Flashcards
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Sample
Questions
Q1) In a brief essay, discuss the theory behind Kurt Lewin's model of change. According to Lewin, what is the process that should be followed to implement organizational change?
Q2) Which of the following occupations most likely does NOT use apprenticeship training to prepare new employees?
A) dental assistant
B) electrician
C) banker
D) chef
Q3) For training to be successful and effective, a trainee must have ________.
A) experience
B) motivation
C) management skills
D) technical expertise
Q4) Which of the following is a section of an employer's website that offers employees online access to training courses?
A) vestibule
B) learning portal
C) videoconference
D) virtual classroom
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Chapter 8: Performance and Talent Management
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Which personality trait is associated with performance appraisal ratings that are too strict?
A) agreeableness
B) extroversion
C) conscientiousness
D) openness
Q2) Laurie received a performance appraisal from her immediate supervisor and three other supervisors at MJX Enterprises. Which of the following performance appraisal methods is most likely used by MJX Enterprises?
A) rating committee
B) peer appraisal
C) 360-degree feedback
D) self-rating
Q3) Which of the following would most likely result in a legally questionable appraisal process?
A) assigning specific trait names when using graphic rating scales
B) using job performance dimensions that are too clearly defined
C) conducting a job analysis to establish performance standards
D) basing appraisals on subjective supervisory observations
Q4) What are the advantages and disadvantages of using upward feedback?
Page 10
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Chapter 9: Managing Employee Retention, Engagement, and Careers
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) According to research, less than 25% of the global workforce is engaged.
A)True
B)False
Q2) Turnover is best defined as the rate at which ________.
A) employees leave a firm
B) employers hire workers
C) employees are promoted
D) employers downsize operations.
Q3) What is the primary method for management to support the career development of employees?
A) assigning career planning coaches
B) establishing corporate career centers
C) offering individual career counseling
D) providing realistic performance reviews
Q4) Research indicates that traditional mentoring is more effective for women than for men.
A)True
B)False
Page 11
Q5) Discuss the ways an employer can effectively manage dismissals.
Q6) Discuss how and why careers today are different from those in the past.
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Chapter 10: Developing Compensation Plans
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) What is a disadvantage of the job classification method?
A) vague benchmarking
B) reliance on competencies
C) complexity of grouping jobs
D) difficulty writing grade descriptions
Q2) What is the purpose of the wage curve?
A) to show the relationship between the value of the job and the current average pay rates
B) to equate jobs of similar difficulty or importance as established by job evaluation
C) to cluster jobs into logical groupings for pay purposes
D) to choose benchmark jobs within each pay grade
Q3) The ________ states that employees of one sex may not be paid wages at a rate lower than that paid to employees of the opposite sex for doing roughly equivalent work.
A) American Disabilities Act
B) Civil Rights Act
C) Employer Retirement Income Security Act
D) Equal Pay Act
Q4) What is broadbanding? Why and how do firms use broadbanding?
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Chapter 11: Pay for Performance and Employee Benefits
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) Portability makes it easy for employees who leave one firm to work for another firm to take their accumulated pension funds with them.
A)True
B)False
Q2) An employer's unemployment tax rate depends on the employer's ________.
A) total payroll costs
B) policy on retirements
C) supplemental pay benefits
D) rate of employee terminations
Q3) Which term refers to the right to purchase a stated number of shares of a company stock at today's price at some time in the future?
A) stock option
B) gainsharing plan
C) multiplier method
D) at-risk variable plan
Q4) Employees frequently use sick leave to take care of family problems and personal issues. How can firms address this costly problem?
Q5) What are the advantages of employee stock ownership plans?
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Chapter 12: Ethics, Employee Relations, and Fair Treatment at Work
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Sample Questions
Q1) According to ethics surveys, which of the following is the underlying factor behind most ethical lapses in the workplace?
A) unclear standards
B) company pressures
C) distrust of co-workers
D) personal financial problems
Q2) Which of the following would most likely be considered unfair by employees?
A) investigating an issue before administering discipline
B) sustaining the burden of proof on the employee
C) verifying that evidence supports the charge
D) clarifying disciplinary consequences
Q3) Which of the following would LEAST likely be viewed as an employee privacy violation?
A) publication of private matters
B) disclosure of medical records
C) e-mail surveillance
D) iris scanning
Q4) What is an ethics code? What methods do firms use to monitor employees and ensure their compliance with ethics codes?
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Chapter 13: Working with Unions and Resolving Disputes
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105 Flashcards
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Sample Questions
Q1) A labor organization is violating the NLRA if it ________.
A) strikes over employment terms
B) engages in picket line threats and assaults
C) processes grievances of nonunion members
D) allows nonstrikers to enter an employer's premises
Q2) Which third-party intervention uses a neutral third party to assist the principals in reaching agreement?
A) fact finding
B) mediation
C) binding arbitration
D) nonbinding arbitration
Q3) All of the following most likely explain the decline in union membership EXCEPT
A) increased global competition
B) improved wages and benefits
C) technological improvements
D) legislative protections for workers
Q4) Lockouts are viewed by the NLRB as an unfair labor practice in all cases.
A)True
B)False
Page 16
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Chapter 14: Improving Occupational Safety, Health, and Risk Management
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Sample Questions
Q1) All of the following are major sources of occupational respiratory disease EXCEPT
A) carbon dioxide
B) asbestos
C) silica
D) mold
Q2) What term is used to describe any abnormal condition or disorder caused by exposure to environmental factors associated with employment?
A) occupational injury
B) work-related disease
C) chronic illness
D) occupational illness
Q3) How can screening reduce unsafe acts in the workplace?
Q4) All of the following recommendations are suggested for companies seeking to minimize the entry or spread of infectious diseases EXCEPT ________.
A) cleaning work areas regularly and frequently
B) making hand sanitizers easily available
C) monitoring international travel alerts
D) administering drug tests frequently
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