Compensation and Benefits Final
Exam
Course Introduction
This course offers a comprehensive overview of compensation and benefits as critical components of human resource management. Students will explore foundational concepts such as job analysis, wage and salary administration, incentive programs, and employee benefits including health care, retirement, and work-life balance schemes. The course also examines regulatory frameworks and contemporary challenges in designing equitable and competitive compensation systems. Through case studies and real-world applications, students gain practical skills in developing, evaluating, and implementing total rewards strategies that align with organizational goals and foster employee motivation and retention.
Recommended Textbook
Human Resource Management 14th Edition by Dean Mondy
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14 Chapters
2100 Verified Questions
2100 Flashcards
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Page 2
Chapter 1: Human Resource Management: An Overview
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Human resource management (HRM)is the utilization of individuals to achieve organizational objectives.
A)True
B)False
Answer: True
Q2) Employer branding refers to the firm's corporate image or culture.
A)True
B)False
Answer: True
Q3) Which of the following involves learning that goes beyond today's job and has a more long-term focus?
A) training
B) career planning
C) development
D) organizational development
Answer: C
Q4) Every company relies on different combinations of capital.
A)True
B)False
Answer: True
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Chapter 2: Business Ethics and Corporate Social Responsibility
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150 Flashcards
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Sample Questions
Q1) According to psychologists,the behavior and advice of "significant others" is a source of ethical guidance.
A)True
B)False
Answer: True
Q2) Which of the following was NOT included in the FSGO?
A) guidelines for ethics standards
B) job security for whistleblowers
C) guidelines for providing ethics training
D) system for anonymously reporting misconduct
Answer: B
Q3) Which HR practice would most likely be improved through a firm's efforts at corporate social responsibility?
A) benefits
B) recruiting
C) compensation
D) succession planning
Answer: B
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Chapter 3: Equal Employment Opportunity, Affirmative
Action, and Workforce Diversity
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Managers at Quick Communications have noticed that the firm frequently loses talented female employees after they have children.Which of the following would most likely help the firm retain these female employees?
A) offering job rotation opportunities
B) expanding healthcare benefits
C) offering flexible schedules
D) emphasizing diversity
Answer: C
Q2) Surveys indicate that employers who hire disabled employees are less likely to hire additional disabled employees because of the costs associated with ADA compliance.
A)True
B)False
Answer: False
Q3) National origin applies exclusively to individuals who came from,or whose forebears came from,a particular country.
A)True
B)False
Answer: False
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Chapter 4: Strategic Planning, Human Resource Planning, and Job Analysis
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Competencies refer to an individual's capability to orchestrate and apply combinations of ________ over time to perform work successfully.
A) knowledge, skills, and abilities
B) job duties, job specifications, and job identification
C) jobs, positions, and tasks
D) positions, job identification, and skills
Q2) In a workgroup consisting of a supervisor,two analysts,and four clerks,how many jobs and positions are involved?
A) 3 jobs; 7 positions
B) 6 jobs; 1 position
C) 7 jobs; 3 positions
D) 1 job; 6 positions
Q3) Job specifications provide information regarding the essential tasks,duties,and responsibilities of the job.
A)True
B)False
Q4) Job analysis is most often performed because of changes in the nature of jobs.
A)True
B)False
6
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Chapter 5: Recruitment
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150 Flashcards
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Sample Questions
Q1) Discuss why the recruitment process can promote or detract from a company's success?
Q2) Which of the following is NOT an internal recruitment method?
A) employment agency
B) employee referral
C) job bidding
D) job posting
Q3) What is the contingent workforce? What is the outlook for the contingent workforce going forward?
Q4) Jeff wants to find a job in the technical field.Which niche site would be most beneficial to Jeff?
A) cfo.com
B) joyjobs.com
C) dice.com
D) coolworks.com
Q5) In 2014,________ of firms surveyed by NACE offered signing bonuses.
A) 55 percent
B) 47 percent
C) 42 percent
D) 50 percent
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Available
Study
Chapter 6: Selection
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Sample Questions
Q1) How are companies using LinkedIn in their recruitment efforts?
Q2) The selection process typically begins with the ________.
A) application review
B) employment interview
C) background check
D) preliminary interview
Q3) The purpose of ________ is to help a company manage potential and actual applicants in an organized manner.
A) applicant tracking
B) candidate relationship management
C) human capital metrics
D) work-sample validity
Q4) During probationary periods,which typically last from 30 to 60 days,firms evaluate employees for suitability and skill.
A)True
B)False
Q5) What role does culture play in determining business leadership styles?
Q6) Why is employee selection important? How can applicant tracking systems improve the selection process?
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Chapter 7: Performance Management and Appraisal
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150 Flashcards
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Sample Questions
Q1) According to the text,what is the Achilles' heel of the entire evaluation process?
A) observing employees
B) scheduling employee training
C) conducting the appraisal interview
D) maintaining objectivity during the process
Q2) Managers at A-1 Enterprises use the rating scales method to evaluate employee performance.Ratings are based on factors such as attitude,loyalty,and personality.What is the most likely problem with this type of performance appraisal system?
A) leniency
B) lack of objectivity
C) strictness
D) central tendency
Q3) In the current business climate,firms may want to consider evaluating performance more often because ________.
A) the law requires that companies conduct performance appraisals often
B) changes in the business climate occur rapidly
C) companies wish to avoid negligent retention
D) companies use performance appraisal as a labor cost savings tool
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9
Chapter 8: Training and Development
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Sample Questions
Q1) All of the following are most likely strategic benefits of training and development EXCEPT ________.
A) increased morale
B) higher retention rate
C) more employee satisfaction
D) improved orientation programs
Q2) Lizzie is enrolled in an online higher education program.She may take some classes online and some in a traditional university setting.In which type of program is Lizzie most likely enrolled?
A) virtual instruction program
B) online synchronized study
C) asynchronous learning
D) hybrid program
Q3) On-the-job training (OJT) is an informal approach to training that permits an employee to learn job tasks by actually performing them.
A)True
B)False
Q4) How is role playing used as a training and development method? What particular skills can be taught through role playing?
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Chapter 9: Direct Financial Compensation Core
Compensation:
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Sample Questions
Q1) Placing a dollar value on a job's worth is called ________.
A) job analysis
B) job enlarging
C) job evaluation
D) job pricing
Q2) Which tool is frequently used by managers to determine the appropriate number of pay grades for a company?
A) bar graphs
B) pie charts
C) flow charts
D) scatter diagrams
Q3) Seniority is the length of time an employee has been associated with the company,division,department,or job.
A)True
B)False
Q4) Job evaluation is a process that determines the relative value of one job in relation to another.
A)True
B)False
Q5) In a brief essay,describe job evaluation and job pricing.
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Chapter 10: Indirect Financial Compensation Employee
Benefits:
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Sample Questions
Q1) In a brief essay,discuss some of the reasons why companies choose to offer employee benefits.
Q2) Some companies choose to offer disability insurance in addition to the mandated workers' compensation insurance.
A)True
B)False
Q3) With a health savings account,an employee can set aside an unlimited amount of pretax funds to pay for medical expenses.
A)True
B)False
Q4) In general,why do employees receive benefits from their employer?
A) organizational membership
B) employee productivity
C) corporate performance
D) level of education
Q5) A defined contribution plan requires specific contributions by an employer to an employee's retirement or savings fund.
A)True
B)False
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Chapter 11: Labor Unions and Collective Bargaining
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Sample Questions
Q1) What effect has the Taft-Hartley Act had on collective bargaining and labor negotiation?
Q2) Union's use of intimidation tactics has promoted a rise in unionization.
A)True
B)False
Q3) Ben is a member of the electricians' union,which is currently striking against Rawlings Manufacturing.However,Ben does not support the strike and does not want to participate,so he is continuing to work at Rawlings.As a result,Ben could be fined as high as ________ percent of his wages.
A) 25
B) 50
C) 75
D) 100
Q4) Mandatory bargaining issues are those which ________.
A) fall within the definition of wages, hours, and other terms and conditions of employment
B) may be raised, but neither side may insist that they bargained over C) are outlawed, such as the closed shop
D) involve company goals and strategies
Q5) What are right-to-work laws? How do these laws relate to union security?
Page 13
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Chapter 12: Internal Employee Relations
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Sample Questions
Q1) Which term suggests a one-time change in the organization and the number of people employed?
A) demoting
B) downsizing
C) bankrupting
D) outplacing
Q2) What involves invoking a penalty against an employee who fails to meet established standards?
A) metrics
B) probation
C) disciplinary action
D) internal employee relations
Q3) The progressive discipline approach focuses on eliminating punitive disciplinary policies and encouraging employees to take personal responsibility for their actions.
A)True
B)False
Q4) Documenting disciplinary actions is essential to protecting a firm's interests.
A)True
B)False
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Chapter 13: Employee Safety, Health, and Wellness
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Sample Questions
Q1) Which of the following accounts for the rise in workplace stress?
A) increased workloads
B) corporate scandals
C) economic conditions
D) all of the above
Q2) According to the American Institute of Stress,employee burnout costs the U.S.economy about ________ annually.
A) $200 million
B) $500 million
C) $700 million
D) $300 million
Q3) What form of drug testing can be done immediately in the workplace and is effective in cases of reasonable suspicion?
A) hair
B) blood
C) oral fluid
D) urine
Q4) As an HR professional,what process would you follow to establish a substance-abuse-free workplace?
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Chapter 14: Global Human Resource Management
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Sample Questions
Q1) approximately ________ of employees of global corporations said that English is "required" or "important" in their jobs.
A) 30%
B) 50%
C) 70%
D) 91%
Q2) Licensing entails selling abroad,either directly or indirectly,by retaining foreign agents and distributors.It is a way that many small businesses enter the global market.
A)True
B)False
Q3) Most foreign operations of North American MNCs are primarily staffed by
A) host-country nationals
B) third-country nationals
C) contingent workers
D) expatriates
Q4) Why would a global firm primarily staff foreign positions with expatriates? How can a global firm prepare employees and their families for international assignments?
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