Communication Theory Exam
Questions
Course Introduction
Communication Theory explores the foundational concepts, models, and processes that explain how information is created, transmitted, received, and interpreted among individuals, groups, and societies. The course examines key theoretical approaches including interpersonal, intercultural, organizational, and mass communication theories while analyzing the roles of language, symbols, and technology in shaping human interaction. Through critical examination and real-world examples, students gain insights into the complexities of effective communication, the influence of context and culture, and the impact of communication on relationships, organizations, and society.
Recommended Textbook
The Basics of Communication A Relational Perspective 2nd Edition by Steve W. Duck
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15 Chapters
567 Verified Questions
567 Flashcards
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Page 2
Chapter 1: An Overview of Everyday Communication
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35 Flashcards
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Sample Questions
Q1) Which of the following is NOT one of the contexts that affect the meanings of symbols duringcommunication?
A) Relational
B) Psychological
C) Physical
D) Situational
Answer: B
Q2) Communication is simply the literal translation of a message.
A)True
B)False
Answer: False
Q3) Describe how social frames function to help people interpret the meaning of a message.
Answer: The context in which a message is delivered--for instance, a commencement address--helps us to understand the meaning we are to assign to a message. Messages can be delivered in more or less formal contexts, in workplace or social settings, and to familiar as well as unfamiliar audiences. All of these are 'frames' that help us create expectations for what we will say or hear in a given setting.
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3
Chapter 2: Verbal Communication
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Sample Questions
Q1) Strategies that would help establish the credibility of the speaker/agent delivering a message would include:
A) Choosing not to introduce the speaker
B) Telling slightly embarrassing jokes about the speaker
C) Summarizing the person's accomplishments
D) Summarizing the person's limitations
Answer: C
Q2) The idea of 'face' is something you are only concerned with for yourself and your own image.
A)True
B)False
Answer: False
Q3) Which of the following would not constitute an account of one's communication?:
A) Lying
B) Justification
C) Excuse
D) Explanation
Answer: A
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Chapter 3: Nonverbal Communication
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40 Flashcards
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Sample Questions
Q1) NVC often happens without our control and knowledge; when this betrays our internal feelings, it is called:
A) Adage
B) Leakage
C) Prestige
D) Vantage Answer: B
Q2) Nonverbal communication (NVC) is always intentional.
A)True
B)False Answer: False
Q3) If you can decode NVC successfully, you do not need to be concerned about encoding it.
A)True
B)False Answer: False
Q4) NVC can be very personal, ambiguous, less controlled and continuous.
A)True
B)False
Answer: True
Page 5
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Chapter 4: Listening
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Sample Questions
Q1) Critical listening focuses on finding fault or disagreeing with messages.
A)True
B)False
Q2) Give a definition of critical listening.
Q3) Active and passive listening require different skills and levels of concentration.
A)True
B)False
Q4) Listening is the most frequently used communication skill in secondary and college education.
A)True
B)False
Q5) Failing to listen attentively to a speaker because you believe you know more than the speaker does is typical of:
A) Content or representational listening
B) Selective listening
C) Egocentric listening
D) Experiential superiority
Q6) Identify the steps in the listening process.
Q7) Define the difference between engaged and disengaged listening.
Page 6
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Chapter 5: Identities and Perceptions
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Sample Questions
Q1) Explain what your authors mean by saying that your identity is influenced by 'society's secret agents.'
Q2) Identity is variable, complex, and can change over time.
A)True
B)False
Q3) The earliest important influence on a person's sense of origin and identity is that person's:
A) Best friend
B) Spouse
C) Work supervisor
D) Family
Q4) The term self-description is limited to revelation of private, sensitive, and confidential information relevant to identity.
A)True
B)False
Q5) It is possible to self-disclose too much information in given situations.
A)True
B)False
Q6) Explain the concept of identity as the 'symbolic self.'
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Chapter 6: Talk and Interpersonal Relationships
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Sample Questions
Q1) Explain how relationships influence the distribution of information.
Q2) If you are out of the relationship but begin trying to 'make sense' of it, telling different versions of the breakup until you find one that is satisfactory and helps you save face, Duck suggests you are in this phase:
A) Dyadic
B) Social process
C) Grave-dressing
D) Resurrection
Q3) One reason why researchers have assumed that relationships follow predictable stages could be:
A) This is the easiest type of research to publish
B) Relationships really do always follow predictable stages
C) People give retrospective reports that try to 'make sense' of their relationships
D) The end of a relationship is inevitable once it has begun
Q4) Flirtation is a safe way to propose relationship growth.
A)True
B)False
Q5) Discuss the difference between social and personal relationships.
Q6) Explain the role of physical appearance in Duck's Relationship Filtering Model.
Page 8
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Chapter 7: Groups and Leaders
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Sample Questions
Q1) Group communication that diverts the group from fulfilling its shared purpose is referred to as:
A) Counteractive communication
B) Disruptive communication
C) Promotive communication
D) Analytic communication
Q2) Going along with the group even if you disagree is termed as:
A) cohesiveness
B) conformity
C) a group history
D) a group future
Q3) Gouran and Hirokawa's functional theory of group decision-making suggests group should begin by:
A) Developing an action plan to implement the solution they choose
B) Evaluating solutions
C) Generating solutions
D) Defining the problem
Q4) Identify Fisher's Model of Group Progression.
Q5) Explain the concept of group cohesiveness.
Q6) Explain the similarity and difference between formal and advisory groups.
Page 9
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Chapter 8: Culture and Communication
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Sample Questions
Q1) Collectivist cultures are generally known to:
A) Emphasize the individual person
B) Emphasize individual goals and achievements
C) Emphasize the right to personal choice
D) Emphasize acting for the common good
Q2) Identify the differences between individualist and collectivist cultures.
Q3) Which style of conflict management involves giving up one's position to satisfy another's?
A) dominating
B) integrating
C) compromising
D) obliging
Q4) A person who comes from a monochronic culture would be most likely to:
A) Arrive on time, if not early, for appointments
B) Multitask on a regular basis
C) Carry out multiple conversations at the same time
D) Establish relationships before introducing business
Q5) Explain what is meant by the term 'ethnocentric bias.'
Q6) Distinguish between low-context and high-context societies.
Q7) Provide a definition of what it means to belong to a culture.
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Chapter 9: Technology in Everyday Life
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Sample Questions
Q1) Explain Reeves and Nass's concept of the 'media equation.'
Q2) The part of a social network that includes people with whom you have very close relationships and are in frequent contact is referred to as:
A) Core ties
B) Weak ties
C) Strong ties
D) Significant ties
Q3) The use of cell phones can shape and affect relationships because:
A) Giving or denying your cell number to someone does not imply relational boundaries
B) Constant connection through cell calls implies the relationship is not important
C) Cell phones allow people to share experiences even when physically separated
D) Cell phones rarely are used for social coordination
Q4) The appropriate use of technology is often determined by location and occasion as well as content.
A)True
B)False
Q5) Explain Cell Phones and Personal Relationships.
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11
Chapter 10: Relational Uses and Understanding of Media
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Sample Questions
Q1) Identify four relational needs satisfied through the shared use of media.
Q2) Media audiences rarely use the media for personal and individual reasons.
A)True
B)False
Q3) The idea that media texts are 'polysemic' means that:
A) Interpretation of media texts is unanimous
B) Interpretation of media texts is not affected by cultural backgrounds/beliefs
C) Interpretation of media texts is not affected by media knowledge/experience
D) Interpretation of media texts is affected by media knowledge/experience
Q4) Studies indicated that people do not use media in isolation but often use two or more media systems simultaneously, an activity referred to as concurrent media use.
A)True
B)False
Q5) When parents comment out loud about the messages or characters they see in a television program, they are enacting:
A) Indirect rules for children's interpretation of television
B) Direct rules for children's interpretation of television
C) Indirect parental influence on children's interpretation of television
D) Direct parental influence on children's interpretation of television
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Chapter 11: Preparing for a Public Presentation
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Sample Questions
Q1) Which of the following is possible for a speaker to accomplish in a presentation:
A) Changing the audience's attitudes, beliefs, and values
B) Changing the audience's attitudes
C) Changing the audience's attitudes and values
D) Changing the audience's values
Q2) Identify what a speaker should do in selecting a topic for a presentation.
Q3) A speaker who knows that the audience is impartial towards his/her topic will need to:
A) Spend less time explaining why the topic is important
B) Spend less time explaining how the topic affects the audience's lives
C) Spend more time answering questions before the presentation
D) Spend more time explaining how the topic affects the audience's lives
Q4) When asked to give an evocative presentation, the speaker should seek to:
A) Elicit an emotional response from the audience
B) Change the audience's beliefs
C) Enhance/reinforce the audience's existing beliefs
D) Develop the audience's understanding of a topic or process
Q5) Explain the difference between the general and the specific purpose of a presentation.
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Chapter 12: Developing a Public Presentation
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Sample Questions
Q1) A clincher statement is a phrase that that allows you to end your speech strongly and smoothly.
A)True
B)False
Q2) Explain the guidelines speakers should follow in creating an attention-getter for the introduction.
Q3) The organizing principles discussed in this chapter are:
A) Points, product, personality, people
B) Points, unity, coherence, signposting
C) Points, unity, balance, guidance
D) Points, main points, subpoints, thesis
Q4) The introduction and conclusion should make up 50% of a speaker's presentation time.
A)True
B)False
Q5) Chronological organization follows the relationship of main points in terms of their physical proximity/direction.
A)True
B)False
Q6) Explain why you should avoid ending a speech by saying, "Thank you."
Page 14
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Chapter 13: Relating Through Informative Speeches and Persuasive Speeches
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Sample Questions
Q1) Identify "Strategies for Successful Informative Presentations."
Q2) If you are certain that you and your audience share certain key beliefs so that you do not have to fully explain each and every step of your persuasive argument, you might employ:
A) A syllogism
B) An enthymeme
C) A counterargument
D) A logos
Q3) Which of the following would be indicative of inductive reasoning:
A) Moving from the specific to the specific
B) Moving from the specific to the general
C) Moving from the general to the general
D) Moving from the general to the specific
Q4) An appropriate guideline to follow in planning an informative presentation would be:
A) Discuss all information available on the topic
B) Explain the topic at the level of complexity comfortable for you
C) Explain the topic at the level of complexity comfortable for the audience
D) Assume the audience understands the significance of the topic
Q5) Compare and contrast inductive and deductive reasoning.
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Chapter 14: Delivering a Public Presentation
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Sample Questions
Q1) An important tip in practicing a presentation to reduce communication anxiety is:
A) Practice the presentation in isolation
B) Practice the presentation silently
C) Practice the presentation out loud and in front of other people
D) Practice the presentation only once
Q2) In using presentation aids, a speaker can reduce communication apprehension by:
A) Using children and animals as presentation aids
B) Using very technical presentation aids
C) Practicing the use of presentation aids
D) Using as many presentation aids as possible
Q3) If practiced correctly, the most natural and appealing form of delivery is:
A) Manuscript
B) Memorized
C) Extemporaneous
D) Deliberative
Q4) Explain why a speaker would want to consider culture in deciding how much or little eye contact to have with the audience.
Q5) Discuss how and why some level of communication apprehension can actually be beneficial in giving a presentation.
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Chapter 15: Interviewing
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Sample Questions
Q1) Which type of interview are you least likely to find in a typical workplace?
A) Performance interviews
B) Exit interviews
C) Helping interviews
D) Employment interviews
Q2) You should reaffirm your interest in the position and request an interview in the final paragraph of the cover letter.
A)True
B)False
Q3) Identify the 3 types of interview question sequences discussed in the chapter and provide an example of when each type would be effectively used in an interview.
Q4) Open questions do which of the following?
A) enable interviews to gather information about an interviewee
B) enable an interviewer to assess the communication skills of an interviewee
C) provide valuable insight in the worldview of an interviewee
D) all of the above
Q5) The purpose of the _________________ is to present credentials in a clear and concise manner.
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