Communication and Human Behavior Practice Questions
Course Introduction
This course explores the intricate relationship between communication processes and human behavior, examining how verbal and nonverbal communication shape individual and group dynamics. Topics include the psychological foundations of communication, perception, self-concept, language, and the influence of culture and social context. By analyzing communication patterns in personal, professional, and societal settings, students gain insight into how communication influences attitudes, beliefs, emotions, and actions. Through theoretical frameworks and practical applications, the course equips students with tools to better understand, interpret, and enhance human interactions.
Recommended Textbook
Looking Out Looking In 15th Edition by
Ronald B. Adler
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12 Chapters
794 Verified Questions
794 Flashcards
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Page 2
Chapter 1: A First Look at Interpersonal Communication
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) DO NOT USEAccording to Chapter One, all of the following are attributes needed to communicate successfully with people from different cultures except A)motivation
B)tolerance for ambiguity
C)friendliness
D)open-mindedness
E)knowledge and skill
Answer: C
Q2) When Ernesta realizes during an office meeting that she's interrupted a co-worker twice, she demonstrates the skill of A)empathy.
B)self-monitoring.
C)cognitive complexity.
D)affinity.
E)metacommunication.
Answer: B
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3
Chapter 2: Interpersonal Communication and Social Media
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43 Verified Questions
43 Flashcards
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Sample Questions
Q1) __________________the degree to which online information is controllable by the person being described.
A)asynchronous
B)cyberbullying
C)cyberstalking
D)disinhibition
E)hyperpersonal communication
F)leanness
G) netiquette
H) richness
I)synchronicity
J)warranting value
K)virtual community
Answer: J
Q2) Researchers using word-count programs found that men tend to use about the same number of large words, nouns, and swear words as do women.
A)True
B)False
Answer: False
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Chapter 3: Communication and Identity
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) The tendency to cling to an existing self-concept.
A)reflected appraisal
B)significant other
C)cognitive conservatism
D)presenting self
E)perceived self
Answer: C
Q2) Kiko still thinks of herself as a struggling student although as a college student her GPA is a 3.5.This is an example of
A)self-monitoring.
B)self-fulfilling prophecy.
C)cognitive conservatism.
D)myth of perfection.
E)distorted feedback.
Answer: C
Q3) The person you believe yourself to be in moments of honesty is called the presenting self.
A)True
B)False
Answer: False
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Chapter 4: Perception
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70 Verified Questions
70 Flashcards
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Sample Questions
Q1) The concept of self-fulfilling prophecy relates best to which of these perceptual tendencies?
A)We judge ourselves more charitably than others.
B)We cling to first impressions.
C)We are influenced by our expectations.
D)We are influenced by the obvious.
E)We assume others are similar to us.
Q2) Phong is in the market for a new car and hopes to buy a Toyota Scion.It seems everywhere he goes lately he sees a Scion on the road.What does this exemplify in the process of selecting stimuli?
A)repetitious stimuli
B)motives
C)change in stimulation
D)intense stimuli
E)organization
Q3) People's occupations have little bearing on their perception of the world.
A)True
B)False
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Chapter 5: Emotions
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72 Verified Questions
72 Flashcards
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Sample Questions
Q1) In mainstream U.S.society, we don't express our emotions very well or very frequently because
A)of social rules and roles.
B)others put us down.
C)we recognize so many emotions.
D)self-disclosure is already high enough.
E)of inadequate self-concepts.
Q2) "When emotions begin to be shared, a relationship begins to deepen." How does this come about? Give two examples from your own experience that support this statement.
Q3) Over-expression of emotion may create physiological ailments as much as under-expression of emotion.
A)True
B)False
Q4) "You never tell me how you feel."
A)fallacy of causation
B)fallacy of shoulds
C)fallacy of overgeneralization
D)fallacy of perfection
E)fallacy of helplessness
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Chapter 6: Language
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78 Verified Questions
78 Flashcards
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Sample Questions
Q1) Language can shape our perceptions of the world.
A)True
B)False
Q2) Low-level abstract language can lead to blanket judgments and stereotyping.
A)True
B)False
Q3) Your children are disruptive.
A)inference
B)fact
Q4) Of the following statements, which is not characteristic of powerful speech?
A)It can help candidates in job interviews.
B)It often results in a favorable impression.
C)It is always preferred over less powerful forms of speech.
D)It gets different results in different cultures.
E)All of these choices are characteristic of powerful speech.
Q5) Three linguistic habits often cause disagreements: fact-opinion confusion, fact-inference confusion, and emotive language.Explain two of the habits and provide examples in your answer.
Q6) In your own words, explain the statement "meanings rest more in people than in words." Cite examples from your own experience.
Page 8
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Chapter 7: Nonverbal Communication
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) "Uh," "um," "er"
A)chronemics
B)paralanguage
C)disfluencies
D)proxemics
E)kinesics
Q2) Study of use and structure of time
A)chronemics
B)paralanguage
C)disfluencies
D)proxemics
E)kinesics
Q3) Imagine that you have been commissioned to design a new campus center.What sort of communication should take place there? What kinds of furnishings and decorations would you suggest to increase the likelihood of this communication occurring? What messages would your choice of designs and decorations communicate?
Q4) Nonverbal messages convey relational information such as respect and friendliness. A)True
B)False
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Chapter 8: Listening
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77 Verified Questions
77 Flashcards
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Sample Questions
Q1) "You didn't like that restaurant, did you?" is an example of a question that
A)traps the speaker.
B)makes a statement.
C)carries a hidden agenda.
D)seeks a 'correct' answer.
E)is based on an unchecked assumption.
Q2) It's impossible to listen effectively all of the time.
A)True
B)False
Q3) I think that the reason you're so confused is that you're trying to make everyone else happy and forgetting your own happiness." This statement is what type of listening response?
A)supporting
B)advising
C)questioning
D)paraphrasing
E)analyzing
Q4) Questioning and paraphrasing are both forms of feedback. A)True
B)False
Page 10
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Chapter 9: Communication and Relational Dynamics
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95 Verified Questions
95 Flashcards
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Sample Questions
Q1) Immediacy only occurs through nonverbal behavior such as eye contact and facial expressions.
A)True
B)False
Q2) Omid and Micayla have an agreement that he will call to tell her when he will be late from work so she won't worry.When he forgets, Micayla is upset because of what type of transgression?
A)minor
B)significant
C)relational
D)deliberate
E)incremental
Q3) DO NOT USETelling someone "You can count on me" will usually guarantee loyalty because it's a measure of surefire commitment.
A)True
B)False
Q4) Whereas affinity involves liking, respect involves esteem.
A)True
B)False
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Chapter 10: Communication in Close Relationships
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76 Verified Questions
76 Flashcards
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Sample Questions
Q1) DO NOT USE According to the text, we are usually attracted to people who A)like us.
B)are high self-disclosers.
C)are perfect.
D)approve of us even in ways we know are inaccurate.
E)live far away from us
Q2) DO NOT USE Molly makes an excuse not to attend a party she knows Jack is invited to.She's most likely in which stage with Jack?
A)initiating
B)avoiding
C)circumscribing
D)experimenting
E)bonding
Q3) Most family members do their own thing and make their own decisions without much discussion.
A)consensual
B)pluralistic
C)protective
D)laissez-faire
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Page 12
Chapter 11: Improving Communication Climates
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54 Verified Questions
54 Flashcards
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Sample Questions
Q1) Consider this saying, "I can be right or I can be happy." Discuss this in terms of defensiveness/nondefensive concepts from the text, as well as any pertinent Gibb climate components.
Q2) The communication climate in a relationship is determined by the A)roles each person has in the relationship.
B)similarities of the parties.
C)degree to which each person feels valued.
D)amount of self-disclosure that occurs.
E)listening and perceptual skills that each individual brings to the relationship.
Q3) Defensiveness is often a self-perpetuating cycle.
A)True
B)False
Q4) All of the following are behavioral descriptions except
A)"I notice you're frowning."
B)"I saw you walk out of the party."
C)"Your behavior tells me you're angry."
D)"You've shouted the last three times we've discussed money."
E)"You haven't said 'I love you' in over a week."
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Page 13
Chapter 12: Managing Interpersonal Conflicts
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) At which step in the win-win, collaborative process would you utilize the assertive message format?
A)Identify your problem and unmet needs.
B)Negotiate a solution.
C)Make a date.
D)Describe your problem and needs.
E)Consider your partner's point of view.
Q2) This person almost brings what's bothering him to the surface, but never quite comes out and expresses himself.
A)mind reader
B)crisis tickler
C)guilt maker
D)pseudoaccommodator
E)avoider
Q3) Direct aggression is described as physical attacks and swearing, but does not include teasing or nonverbal gestures.
A)True
B)False
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