Business Presentations
Exam Practice Tests
Course Introduction
This course equips students with the fundamental skills needed to design, develop, and deliver effective business presentations. Emphasizing clarity, persuasion, and professionalism, students learn best practices in structuring content, using visual aids, and adapting messages to various audiences. Through practical exercises, peer feedback, and analysis of exemplary presentations, participants build confidence in public speaking and enhance their ability to communicate complex business concepts clearly and convincingly in a variety of professional contexts.
Recommended Textbook
Communicating at Work Principles and Practices for Business 11th Edition by Ronald Adler
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12 Chapters
1486 Verified Questions
1486 Flashcards
Source URL: https://quizplus.com/study-set/2641 Page 2
Chapter 1: Communicating at Work
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131 Verified Questions
131 Flashcards
Source URL: https://quizplus.com/quiz/52706
Sample Questions
Q1) Maria and Adnan work in different departments of the same company.They discovered that it was much quicker to e-mail each other for information they needed from each other's departments than to wait for the official company newsletter to arrive.This is an example of the __________ function of informal communication. A) confirming B) expanding C) expediting D) contradicting Answer: C
Q2) Businesses can usually profit from paying attention to the opinions of their employees.
A)True
B)False Answer: True
Q3) Organizational charts visually represent both the formal and informal networks in an organization.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Communication, Culture, and Work
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123 Verified Questions
123 Flashcards
Source URL: https://quizplus.com/quiz/52702
Sample Questions
Q1) In polychronic cultures,being punctual is not considered important at all.
A)True
B)False
Answer: False
Q2) Cultural expectations are often ________________ to the people who live and communicate within that culture.
A) useless
B) invisible
C) overwhelming
D) disgusting Answer: B
Q3) Western cultures often have an individualist orientation.
A)True
B)False Answer: True
Q4) Don't treat persons who have disabilities as if they are "different."
A)True
B)False Answer: True
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Chapter 3: Listening
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/52701
Sample Questions
Q1) Jim is having problems listening to Diana's directions for operating the new computer terminal because he is upset about his poor performance in his early morning presentation to the vice president.Which of the following barriers to listening does this scenario illustrate?
A) message overload
B) preoccupation
C) rapid thought
D) physical barriers
Answer: B
Q2) In Darlene's performance review,her supervisor pointed out that she frequently misunderstood the tasks and deadlines that had been assigned to her.The supervisor suggested that Darlene should restate,after each team meeting,what she understands her assignment to be.This strategy of rephrasing will give the supervisor a chance to correct any misconceptions.Which type of paraphrasing will Darlene be using?
A) normal
B) feeling
C) content
D) revision
Answer: C
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Chapter 4: Verbal and Nonverbal Messages
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113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/52700
Sample Questions
Q1) The term "genderlect" refers to the fact that there appear to be some characteristic differences between men's and women's language use.
A)True
B)False
Q2) Women who use an "uptalk" intonation are likely to be perceived as nonassertive.
A)True
B)False
Q3) A feminine conversational style uses apologizing forms of speech
A) to avoid sounding dogmatic.
B) because the speaker has low self-esteem.
C) because women are weak.
D) All of these are typical reasons why a feminine style uses apologies.
Q4) All of the following are true concerning appearance except:
A) Attractive people are considered to be more likable.
B) Attractive people are considered to be more persuasive.
C) Attractive men are more likely to receive higher starting salaries than less attractive men.
D) The clothing you select has no impact on how others perceive you.
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Chapter 5: Interpersonal Strategies and Skills
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138 Verified Questions
138 Flashcards
Source URL: https://quizplus.com/quiz/52699
Sample Questions
Q1) Compare two types of sexual harassment.Give an example of each.Then,suggest at least five actions you could take if you were ever the victim of sexual harassment.Which action would you try first? Why?
Q2) Reinhardt wants to keep the thermostat set at 65 degrees in the winter,while his roommate Peter wants to keep it set at 74.This conflict is primarily about
A) the topic at hand.
B) the process.
C) relational issues.
D) ego/identity issues.
Q3) In a recent survey of 1,000 personnel directors in the United States,the top characteristic identified for ideal management was:
A) the ability to work well with others on-on-one.
B) the ability to give public speeches.
C) training in technical skills.
D) an outgoing personality.
Q4) Collaboration is based on the assumption that conflict should be avoided.
A)True
B)False
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Chapter 6: Principles of Interviewing
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176 Verified Questions
176 Flashcards
Source URL: https://quizplus.com/quiz/52698
Sample Questions
Q1) The most effective interviews are those that happen spontaneously,with little or no planning.
A)True
B)False
Q2) Three types of interviews identified by your text as essential for almost every occupation are
A) information-gathering, career research, and employment.
B) disciplinary, survey, and performance.
C) career research, performance appraisal, and exit.
D) information-gathering, diagnostic, and career.
Q3) Tucker was interviewing for a sales position with a local pharmaceutical company.During the interview he was asked a significant number of demanding questions that warranted complex,detailed responses.According to the text,which type of questions was the interviewer asking?
A) open
B) imaginary
C) direct
D) closed
Q4) Identify and explain the three purposes of the career research interview.
Q5) Describe the steps suggested in the textbook for planning an interview.
Page 8
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Chapter 7: Leading and Working in Teams
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126 Verified Questions
126 Flashcards
Source URL: https://quizplus.com/quiz/52697
Sample Questions
Q1) A group member who asks others for task related information is playing the role of "information seeker".
A)True
B)False
Q2) We learn from the functional perspective that
A) an effective group will identify missing task and relational functions so members can fill them.
B) the more people that fill a particular functional role, the better.
C) as long as one or two roles are filled, the group will function fine.
D) group members should be sure to fill all three types of roles: task, relational, and dysfunctional.
Q3) An effective team exhibits all of the following except A) shared goals.
B) directive leadership.
C) a results-driven structure.
D) competent team members.
Q4) Compare and contrast: group norms,group cohesion,and groupthink.
Q5) Identify five conditions that indicate it is best to assign a task to a team rather than to individuals.Illustrate each condition with an example.
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Chapter 8: Effective Meetings
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117 Verified Questions
117 Flashcards
Source URL: https://quizplus.com/quiz/52696
Sample Questions
Q1) What are the seven steps in the reflective-thinking sequence? What is it helpful to follow these steps in chronological order?
Q2) According to Fisher,the emergence stage of a group's development occurs when members resolve their disagreements and solve their problem.
A)True
B)False
Q3) Which of the following is NOT an aspect of the organizer's pre-meeting preparation?
A) Advise members how to prepare for the meeting.
B) If individual members have specific assignments, remind them.
C) Decide on the order of the agenda items.
D) All of these are aspects of pre-meeting preparation.
Q4) Handle decisions without a meeting when
A) there is only one correct answer to the question under consideration.
B) the task will require more time than any single person has available.
C) an agenda has been distributed ahead of time.
D) knowledge from several professions is needed.
Q5) Explain four of the various ways groups can make decisions.For each of your chosen methods,explain its advantages and disadvantages.
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Chapter 9: Developing and Organizing the Presentation
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135 Verified Questions
135 Flashcards
Source URL: https://quizplus.com/quiz/52695
Sample Questions
Q1) Use a rhetorical question as an opening statement in order to A) state your thesis.
B) involve your listeners in your topic.
C) stir the audience to action.
D) demonstrate your expertise.
Q2) Among U.S.businesspersons,the most acceptable method for organizing ideas is the ________ pattern.
A) star
B) wave
C) spiral
D) linear
Q3) If the audience isn't already aware of your qualifications,it's helpful to establish your competency early in the speech.
A)True
B)False
Q4) The thesis statement should not be stated out loud in the speech because it is only a tool to help the speaker plan the presentation.
A)True
B)False
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Chapter 10: Verbal and Visual Support in Presentations
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102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/52705
Sample Questions
Q1) One way you can define a word in a speech is by explaining the history of the word.
A)True
B)False
Q2) Use bar charts to compare the value of several items.
A)True
B)False
Q3) Which is not a true statement about visual aids?
A) A professional display of visuals can enhance your professional image.
B) Effective visuals can make your information more memorable.
C) Visuals often reduce listener recall.
D) Visuals can help you explain complicated statistics.
Q4) You should avoid telling stories in an informative speech because the audience will only want to hear facts.
A)True
B)False
Q5) Diagrams are useful for conveying information about size,shape and structure.
A)True
B)False
Q6) Explain three benefits of using visual aids to accompany an oral presentation.
Page 12
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Chapter 11: Delivering the Presentation
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/52704
Sample Questions
Q1) The text identifies a number of potential delivery types from which a speaker can select when preparing a presentation.Which of the following types is most likely to cause anxiety or stage fright for the speaker?
A) extemporaneous
B) impromptu
C) manuscript
D) memorized
Q2) If you sound like you lack conviction,you probably won't excite your listeners about the topic.
A)True
B)False
Q3) The text identified a number of effective methods for managing audience questions during and after the presentation.Which of the following was described as an effective method in the text?
A) Wait for the audience to start the ball rolling.
B) Address your answer only to the individual asking the question.
C) Never summarize your remarks.
D) Anticipate likely questions.
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13
Chapter 12: Types of Business Presentations
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125 Verified Questions
125 Flashcards
Source URL: https://quizplus.com/quiz/52703
Sample Questions
Q1) A(n)____________ is a presentation that teaches listeners how to do something. A) training
B) active learning
C) status report
D) briefing
Q2) A briefing should include an attention getter,a detailed explanation of main points and supporting points,and a memorable conclusion.
A)True
B)False
Q3) Sarah has been asked to take a couple of minutes to summarize for her subordinates the new safety policies adopted by the board of directors.Sarah's presentation is called a A) proposal.
B) explanation.
C) training.
D) briefing.
Q4) Discuss the concept of credibility.What is it? Why is it especially important in persuasive speeches? How can you establish credibility in the eyes of your audience? What behaviors should you avoid because they might detract from your credibility?
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