Business Management
Final Exam Questions
Course Introduction
Business Management is a comprehensive course designed to introduce students to the fundamental principles and practices essential for effective leadership and decision-making within organizations. The course explores key topics such as organizational structure, strategic planning, human resource management, marketing, operations, and financial management. Emphasis is placed on developing analytical, problem-solving, and communication skills necessary to manage resources efficiently and adapt to the dynamic global business environment. Through theoretical frameworks and case studies, students gain practical insights and a solid foundation for pursuing advanced studies or careers in various fields of management.
Recommended Textbook
Leadership Research Findings Practice and Skills 7th Edition by Andrew J. DuBrin
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15 Chapters
899 Verified Questions
899 Flashcards
Source URL: https://quizplus.com/study-set/2850 Page 2
Chapter 1: The Nature and Importance of Leadership
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/56839
Sample Questions
Q1) The terms isolates, activists, and diehards, relate to the idea that followers differ in terms of level of
A)intelligence and emotional maturity.
B)engagement with the leader and the group.
C)relevant job experience.
D)job relevant skills.
Answer: B
Q2) An advantage of being a leader noted in the leadership text is A)being able to avoid the long hours typically worked by team members.
B)loads of overtime pay.
C)the opportunity to sidestep organizational politics.
D)a chance to help others grow and develop.
Answer: D
Q3) A major role for followers is to collaborate with leaders in achieving organizational goals.
A)True
B)False
Answer: True
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3
Chapter 2: Traits, Motives, and Characteristics of Leaders
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/56832
Sample Questions
Q1) The trait approach to leadership is based on the idea that effective leaders are made of the "right stuff."
A)True
B)False
Answer: True
Q2) With respect to leadership effectiveness, the higher the level of self-confidence the better.
A)True
B)False
Answer: False
Q3) Leaders with a socialized power motive use power primarily to achieve organizational goals or vision.
A)True
B)False
Answer: True
Q4) Entrepreneurial leaders are known for their passion for their work.
A)True
B)False
Answer: True
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Chapter 3: Charismatic and Transformational Leadership
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/56831
Sample Questions
Q1) Charismatic leaders are easy-going, natural people who tend to minimize impression management.
A)True
B)False
Answer: False
Q2) A vision statement for AcerComputer is likely to be something to the effect, "Within three years we will increase our sales of desktop computers by 25 percent."
A)True
B)False
Answer: False
Q3) A study of team leadership found that transformational leadership helped the group A)members work more independently.
B)question whether their team had the "right stuff."
C)feel more potent, leading to better performance.
D)feel less potent, leading to poorer performance.
Answer: C
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Chapter 4: Leadership Behaviors, Attitudes, and Styles
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/56830
Sample Questions
Q1) Authentic leaders are said to lead with their hearts as well as their heads.
A)True
B)False
Q2) Setting high performance standards for group members sometimes works as a self-fulfilling prophecy.
A)True
B)False
Q3) When workers are aligned, they tend to A)oppose many management policies.
B)work at cross-purposes with each other.
C)follow directions without question.
D)pull together for a higher purpose.
Q4) The factors of consideration and initiating structure are derived from a larger group of dimensions used to describe leadership behavior.
A)True
B)False
Q5) Participative decision making is one way of giving group members emotional support.
A)True
B)False
Page 6
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Chapter 5: Contingency and Situational Leadership
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) A major proposition of the path-goal theory is that the leader should engage in behaviors that run counter to the subordinates' environment and abilities.
A)True
B)False
Q2) In path-goal theory, the directive leader improves morale when A)group members perform repetitive tasks.
B)group members are highly motivated.
C)the task is clear.
D)the task is unclear.
Q3) The contingency factors in the normative decision model are A)commitment requirements.
B)decision-making styles.
C)characteristics of the leader.
D)problem attributes.
Q4) An important situational factor in the normative model is the importance of commitment.
A)True
B)False
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Chapter 6: Leadership Ethics and Social Responsibility
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59 Verified Questions
59 Flashcards
Source URL: https://quizplus.com/quiz/56828
Sample Questions
Q1) The deontological theory of ethics focuses on the consequences of a decision, such as "Who gets hurt?"
A)True
B)False
Q2) A theme to the unethical acts committed by major executives in recent years is that they diverted funds from the company so they could help less fortunate people.
A)True
B)False
Q3) The results of a survey with over 1,200 workers indicated that these workers perceived top-level managers to be more honest and have more integrity than their immediate boss.
A)True
B)False
Q4) One of the many ways in which company leadership at Wal-Mart is helping create a sustainable environment is to encourage customers to purchase more of the traditional light bulbs instead of the fluorescent type.
A)True
B)False
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Page 8
Chapter 7: Power, Politics, and Leadership
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) Which two types of power that stem from a leader's authority to respond to the consequences of people's actions?
A)Information power and legitimate power
B)Reward power and coercive power
C)Expert power and charisma
D)Prestige power and legitimate power
Q2) When the boss practices favoritism or cronyism, organizational politics tends to decrease because group members will tend to think that good performance is the best path to being rewarded.
A)True
B)False
Q3) Team leader Wanda is managing the critical problem of selling company assets to raise cash and has therefore gained power in the eyes of management.Wanda is implementing which explanation of a source of power?
A)Strategic contingency theory
B)Power stemming from being close to power
C)Power stemming from ownership
D)Prestige power
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9
Chapter 8: Influence Tactics of Leaders
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/56826
Sample Questions
Q1) A recommended way of sequencing influence tactics is to begin with an abrasive tactic and then move toward a more positive tactic.
A)True
B)False
Q2) Three points on the influence continuum are
A)commitment, compliance, and resistance.
B)power, skills, and outcomes.
C)manipulation, ingratiation, and submission.
D)empowerment, obedience, and concession.
Q3) The stronger the leader, the greater the need for coalition formation to influence others.
A)True
B)False
Q4) When group members are trusted, the leader is more likely to use
A)weaker influence tactics.
B)stronger influence tactics.
C)inspirational techniques.
D)appeals to higher authority.
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Chapter 9: Developing Teamwork
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/56825
Sample Questions
Q1) With respect to safety, good leader-member exchanges are likely to
A)encourage group members to take more risks.
B)lead to more commitment to safety and fewer accidents.
C)enhance morale, thereby leading to a carefree attitude toward accidents.
D)virtually eliminate accidents.
Q2) Team leader Lola wants to have an effective virtual team so she should enhance the external visibility of the team and its members.
A)True
B)False
Q3) An important role of the leader in a team-based organization is to encourage team members to add low-value work to their activities so that they remain occupied during slack times.
A)True
B)False
Q4) The tactic "emphasize pride in being outstanding" implies that the group must identify some way in which it is a world-class competitor.
A)True
B)False
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11
Chapter 10: Motivation and Coaching Skills
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/56838
Sample Questions
Q1) An effective coaching technique to achieve enthusiasm and high performance is for the leader/manager to
A)suspend team members who do not display enthusiasm or high performance.
B)provide praise and positive feedback to team members.
C)use a detached, permissive style.
D)keep elevating goals as workers perform well.
Q2) A major reason that recognition is an effective motivator is because
A)recognition is closely linked to company strategy.
B)most employees feel they do not receive enough recognition.
C)most workers have become bored with financial incentives.
D)recognition costs so much money to give.
Q3) An implication of equity theory for the leader/manager to keep in mind is that subordinates should
A)perceive that they are receiving above-average rewards.
B)be motivated with a stick rather than a carrot.
C)be motivated with a carrot rather than a stick.
D)perceive themselves to be getting a fair deal.
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Chapter 11: Creativity, Innovation, and Leadership
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) A study of leader-member exchanges and creativity among research and development specialists indicated that leader-member exchanges were
A)positively associated with creativity only for inexperienced specialists.
B)negatively associated with creativity.
C)positively associated with creativity.
D)unrelated to ratings of creativity.
Q2) You and the other members of your business unit are participating in the pet-peeve technique, so you
A)list all the complaints you have about your leader.
B)think up complaints that others might have about your unit.
C)think up all the things you do not like about your unit.
D)develop new ideas for products that consumers might want.
Q3) The lawyer role in "Be an explorer, artist, judge, and lawyer" is to
A)find a client to pay for your idea.
B)quickly copyright or patent your idea.
C)critically evaluate your ideas.
D)find ways to implement your ideas.
Q4) The last step in the creative process is verification and application.
A)True
B)False
Page 13
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Chapter 12: Communication and Conflict Resolution Skills
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) A recommended tactic for persuading others is to downplay your expertise so you will appear humble and open to ideas of others.
A)True
B)False
Q2) Materials handling manager Mary Ann wants to use the technique making the rounds, so she
A)casually drops by the cubicles of her direct reports to chat.
B)drops in on higher-ranking managers to discuss strategy.
C)sends an intranet survey to direct reports asking for their input on problems.
D)circles around the outside of the plant to make an informal inspection.
Q3) The recommended way for a manager to make the rounds is to start the work day with an e-mail message to all direct reports asking for their input on problems and concerns.
A)True
B)False
Q4) A key contingency factor in designing a persuasive message is the average intelligence of the group.
A)True
B)False
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Chapter 13: Strategic Leadership and Knowledge Management
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/56835
Sample Questions
Q1) An important characteristic of revolutionary and contrarian thinking in strategy is that the strategy
A)preserves the status quo.
B)moves quality up one notch.
C)seriously challenges the status quo.
D)improves organizational efficiency.
Q2) An external threat in SWOT analysis refers primarily to laws that would be broken by implementing a particular strategy.
A)True
B)False
Q3) The business strategy of acquisition is often used to acquire new technology that the firm needs to broaden its product line.
A)True
B)False
Q4) The most frequent activity in knowledge management is
A)product development.
B)knowledge application.
C)knowledge dissemination.
D)knowledge creation.
Page 15
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Chapter 14: International and Culturally Diverse Aspects of Leadership
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) American workers are so leisure oriented, they are likely to have a much shorter workweek than people from most European countries.
A)True
B)False
Q2) According to a cultural stereotype, Asian workers are motivated by rewards that emphasize group harmony, such as a group reward.
A)True
B)False
Q3) A problem noted when hiring for good person-organization fit is that it may result in restricted cultural diversity within the firm.
A)True
B)False
Q4) An example of the cross-cultural challenges faced by international workers is to know when and with whom facial cheek kissing as a greeting is appropriate.
A)True
B)False
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Page 16
Chapter 15: Leadership Development and Succession
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/56833
Sample Questions
Q1) If you as a leader are given an assignment for which you lack the appropriate experience, a recommended approach would be to consult with people with the necessary expertise, yet still appear self-confident.
A)True
B)False
Q2) One of the least of your concerns as a new leader is building relationships quickly with group members because you now have position power.
A)True
B)False
Q3) To achieve multifunctional managerial development, a leader would have to A)gain experience in various organizational units.
B)serve multiple functions in his or her organizational unit.
C)alternate between line and staff departments.
D)work for a series of firms.
Q4) A key element of behavioral role modeling involves
A)reading about the accomplishments of great leaders.
B)participating in simulations of company problems.
C)role-playing behavior that the learner has observed.
D)creating scenarios of potential future problems.
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