Business Information Systems
Pre-Test Questions
Course Introduction
Business Information Systems explores the integration of information technology within business environments to improve operations, decision-making, and competitive advantage. The course covers the fundamentals of information systems, their role in organizations, and how they support business processes, communication, and strategic goals. Students examine topics such as systems development, enterprise resource planning, data management, e-commerce, and emerging trends in IT. Through case studies and practical exercises, the course provides insights into the challenges and opportunities presented by business information systems, preparing students to effectively analyze and implement technology-driven solutions in real-world organizational settings.
Recommended Textbook
Principles of Information Systems 12th Edition by Ralph Stai
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Chapter 1: An Introduction to Information Systems
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Q1) Both system software and application software are needed for all types of computers, from small handheld computers to large supercomputers.
A)True
B)False
Answer: True
Q2) Systems development increases the cost and effort associated with operating an existing system.
A)True
B)False
Answer: False
Q3) An approach to work called _____ enables people to work from home or while traveling.
Answer: telecommuting telework
Q4) A management information system (MIS) goes beyond a traditional decision support system (DSS) by providing immediate assistance in solving problems.
A)True
B)False
Answer: False
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Chapter 2: Information Systems in Organizations
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Q1) Discuss the roles, functions, and careers in information systems (IS).
Answer: Information systems (IS) offers many exciting and rewarding careers. Professionals with careers in information systems can work in an IS department or outside a traditional IS department as Web developers, computer programmers, systems analysts, computer operators, and many other positions. There are also opportunities for IS professionals in the public sector. In addition to technical skills, IS professionals need skills in written and verbal communication, an understanding of organizations and the way they operate, and the ability to work with people and in groups. Most medium to large organizations manage information resources through an IS department. In smaller businesses, one or more people might manage information resources, with support from outsourced services.
Q2) _____ is a process for testing skills and knowledge, which results in a statement by the certifying authority that confirms an individual is capable of performing particular tasks.
Answer: certification
Q3) _____ convert a program design developed by a systems analyst or software developer into one of many computer languages.
Answer: Programmers
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Page 4
Chapter 3: Hardware: Input, Processing, Output, and Storage Devices
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Q1) Thin client computers are a type of portable single-user computers.
A)True
B)False Answer: False
Q2) There are a number of compact disk devices including read-only, recordable, and rewritable.
A)True
B)False
Answer: True
Q3) _____ is the use of a collection of computers, often owned by many people or different organizations, to work in a coordinated manner to solve a common problem.
A) Cloud computing
B) Grid computing
C) Parallel computing
D) Web computing
Answer: B
Q4) A(n) _____ is an input device used with a personal computer to record and store images and video in digital form.
Answer: digital camera
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Chapter 4: Software: Systems and Application Software
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Q1) _____ programs can reduce the amount of disk space required to store a file or reduce the time it takes to transfer a file over the Internet.
Q2) Information systems that operate within the workgroup sphere of influence support a firm in its interaction with customers, suppliers, shareholders, competitors, special-interest groups, the financial community, and government agencies.
A)True
B)False
Q3) For most companies, the spheres of influence are _____, workgroup, and enterprise.
Q4) Google AppEngine is an example of a(n) _____.
A) public cloud service provider
B) personal productivity software
C) user software
D) programming language
Q5) A(n) _____ is a defect in a computer program that keeps it from performing as its users expect it to perform.
Q6) Distinguish between multitasking and multithreading.
Q7) Google has developed its own mobile operating system called _____.
Page 6
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Chapter 5: Database Systems and Applications
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Q1) In the context of relational database model, selecting involves combining two or more tables.
A)True
B)False
Q2) A(n) ______ consists of a group of programs that manipulate the database and provide an interface between the database and its users and other application programs.
Q3) Briefly describe the relational database model.
Q4) The _____ model has become the most popular database model.
Q5) The relational model describes data using a standard tabular format; all data elements are placed in three-dimensional tables called relations, which are the logical equivalent of files.
A)True
B)False
Q6) A data model is a diagram of data attributes and their relationships.
A)True
B)False
Q7) Two sets of fields can have a common primary key.
A)True
B)False
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Chapter 6: Telecommunications and Networks
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Q1) _____ is a wireless communications specification that describes how cell phones, computers, and printers can be connected over distances of 10 to 30 feet at a rate of about 2 Mbps and allows users of multifunctional devices to synchronize information.
Q2) _____ enables users to share a certain number of outside lines (trunk lines) to make telephone calls to people outside an organization.
A) ZigBee
B) Ultra wideband (UWB)
C) A modem
D) A private branch exchange (PBX)
Q3) In a circuit-switching network, no fixed path is created between the communicating devices, and the data is broken into packets for sending over the network.
A)True
B)False
Q4) 4G Long Term Evolution (LTE) networks have about 20 times the ______ of 3G networks.
Q5) _____ is a technology that enables users to send, receive, and store verbal messages to and from other people around the world.
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Chapter 7: The Internet, Web, Intranets, and Extranets
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Q1) An intranet is an expensive alternative to other forms of internal communication such conventional computer networks.
A)True
B)False
Q2) The fiber-optic cables that span the globe over land and under sea make up the Internet _____.
A) infrastructure
B) backbone
C) layer
D) protocol
Q3) The use of social media in business is called _____.
Q4) _____ is a method of transferring large media files over the Internet so that the data stream of voice and pictures plays more or less continuously as the file is being downloaded.
Q5) The Internet is the infrastructure on which the Web exists.
A)True
B)False
Q6) _____ is the control or suppression of the publishing or accessing of information on the Internet.
Page 9
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Chapter 8: Electronic and Mobile Commerce
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Q1) A smart card carries no preset spending limit, and each month the user can pay all or part of the amount owed.
A)True
B)False
Q2) A cybermall is a business that serves as an intermediary between a Web site and online merchants who have the actual products and retail expertise.
A)True
B)False
Q3) Conversion to an e-commerce or m-commerce system enables organizations to:
A) improve the level of customer service.
B) implement an enterprise resource planning (ERP) system.
C) increase the cost of doing business.
D) reinforce consumer-to-consumer (C2C) e-commerce.
Q4) Why is mobile commerce (m-commerce) maturing much later in North America than in Western Europe and Japan?
Q5) _____ exchanges are run by a group of traditionally competing companies with common procurement needs.
Q6) Explain how the Secure Sockets Layer (SSL) works.
Q7) One of the main measures of success of a mobile ad is CTR that stands for _____.
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Chapter 9: Enterprise Systems
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Q1) In supply chain management (SCM), the output of the demand management process is the _____, which is a production plan for all finished goods.
Q2) The ability to capture and analyze all customer interactions, generate appropriate responses, and gather data to create and build effective and efficient marketing campaigns is known as contact management.
A)True
B)False
Q3) The bill of materials (BOM) serves as a recipe of ingredients needed to make each item an organization manufactures.
A)True
B)False
Q4) While integrated transaction processing system solutions have been developed for small and medium (SMEs), unfortunately, most of these have a high total cost of ownership and are difficult to install.
A)True
B)False
Q5) Why are small and medium-sized enterprises (SMEs) interested in trying the hosted software model?
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Chapter 10: Information and Decision Support Systems
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Q1) A manufacturing or architectural firm uses _____ software to develop a digital blueprint of its products prior to building them.
Q2) _____ decisions deal with unusual or exceptional situations and, in many cases, these decisions are difficult to quantify.
Q3) An organization might hire an outside group, usually an accounting firm, to perform a(n) _____ to assess the financial condition of the firm and determine whether financial statements and reports produced by its financial MIS are accurate.
Q4) _____ is a structured, interactive, iterative decision-making method that relies on input from a panel of experts.
A) Brainstorming
B) Group consensus approach
C) Delphi approach
D) Nominal group technique
Q5) The use of MISs span few levels of management.
A)True
B)False
Q6) A(n) _____ model finds the best solution, the one that will best help the organization meet its goals.
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Chapter 11: Knowledge Management and Specialized Information Systems
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Q1) A neural network relies on massively parallel processing to enable a computer to simulate the function of a human brain.
A)True
B)False
Q2) Identify and briefly define several specialty areas of artificial intelligence.
Q3) When audio files are played while they are being downloaded from the Internet, it is called streaming audio.
A)True
B)False
Q4) An expert system's knowledge acquisition facility serves as an interface between
A) the end users and the inference engine
B) the experts and the knowledge base
C) the inference engine and the knowledge base
D) the inference engine and the explanation facility
Q5) Data mining and business intelligence are powerful tools to capture and use knowledge.
A)True
B)False
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Chapter 12: Systems Development
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Questions
Q1) A(n) _____ is a diagram used during both the analysis and design phases of a systems development life cycle (SDLC) to document the processes of the current system or to provide a model of a proposed new system.
Q2) System users and system stakeholders are essentially the same set of people.
A)True
B)False
Q3) _____ determines whether a project can be completed in a reasonable amount of time.
A) Technical feasibility
B) Schedule feasibility
C) Operational feasibility
D) Economic feasibility
Q4) All members of a system investigation team must be co-located to ensure a successful start to a project.
A)True
B)False
Q5) A data flow diagram (DFD) does not provide any information about process timing. A)True
B)False
Q6) A(n) _____ is a separate file that contains only changes to applications.
Page 14
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Chapter 13: Systems Development: Construction,
Integration and Testing, Implementation, Operation an
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Q1) Volume testing and beta testing are the same processes.
A)True
B)False
Q2) _____ involves measuring system performance by tracking the number of errors encountered, the amount of memory required, the amount of processing or CPU time needed, and other performance indicators.
Q3) Which of these is an advantage of prototyping?
A) Users can try the system and provide constructive feedback during development.
B) Formal end-of-phase reviews take place systematically.
C) System documentation is always complete because the primary focus is on development of a prototype.
D) There is a lot of attention given to system backup and recovery, performance, and security.
Q4) A throw-away prototype can be produced in days.
A)True
B)False
Q5) The maintenance costs for legacy systems can be quite expensive.
A)True
B)False
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Chapter 14: The Personal and Social Impact of Computers
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Q1) _____ involves publishing an intentionally false written statement that is damaging to a person's or an organization's reputation.
A) Vishing
B) Slander
C) Libel
D) Phishing
Q2) A job that requires sitting at a desk and using a computer for many hours a day can lead to:
A) undesirable weight loss.
B) formation of blood clots.
C) inflammation of the gum tissue.
D) sleep disorders.
Q3) _____ is the science of designing machines, products, and systems to maximize the safety, comfort, and efficiency of the people who use them.
Q4) Some web sites offer digital tools-often without charge-that let people snoop, crash computers, hijack control of a machine, or retrieve a copy of every keystroke.
A)True
B)False
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