Business Ethics
Mock Exam
Course Introduction
Business Ethics is a course that explores the fundamental principles and challenges of ethical decision-making within the context of business organizations. Students will examine the moral responsibilities of businesses to various stakeholders, including employees, customers, investors, and society at large. The course covers major ethical theories, codes of conduct, and the application of ethical reasoning to real-world business dilemmas such as corporate social responsibility, environmental sustainability, fraud, discrimination, and whistleblowing. Through case studies, discussions, and critical analysis, students will develop the skills necessary to identify ethical issues and devise responsible solutions in complex organizational environments.
Recommended Textbook
Business Ethics Ethical Decision Making and Cases 9th Edition by O. C. Ferrell
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10 Chapters
440 Verified Questions
440 Flashcards
Source URL: https://quizplus.com/study-set/1115 Page 2
Chapter 1: The Importance of Business Ethics
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/21922
Sample Questions
Q1) The study of business ethics is important to better understand all of the following except
A) that a person's own moral philosophies and decision-making experience may not be sufficient to guide him or her in the business world.
B) how and why people make ethical or unethical decisions.
C) how to cope with conflicts between a person's own values and those of the organization in which he or she works.
D) that business ethics is entirely an extension of an individual's own personal ethics.
E) how to identify ethical issues arising in the business world.
Answer: D
Q2) Discuss the evolution of business ethics as a field of study from before 1960 to the present.
Answer: Pages 11-16
Q3) We all learn values from sources such as family, religion, and school. Why might these sources of individual values not prove very helpful when making complex business decisions?
Answer: Pages 10-11
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3
Chapter 2: Stakeholder Relationships, Social Responsibility, and Corporate Governance
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/21923
Sample Questions
Q1) Who argued that when a business also cares about the well-being of stakeholders, it earns trust and cooperation that ultimately reduce costs and increase productivity?
A) Adam Smith
B) Theodore Levitt
C) Norman Bowie
D) Herman Miller
E) Milton Friedman
Answer: C
Q2) Minimizing the use of energy and reducing emissions and waste are issues of importance to which stakeholder?
A) Environmental groups
B) Suppliers
C) Employees
D) Industry leaders
E) Investors
Answer: A
Q3) Why is ethical misconduct more difficult to overcome than poor financial performance?
Answer: Page 31
Page 4
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Chapter 3: Emerging Business Ethics Issues
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45 Verified Questions
45 Flashcards
Source URL: https://quizplus.com/quiz/21924
Sample Questions
Q1) _____ is associated with a hostile workplace where someone considered a target is threatened, harassed, belittled, or verbally abused.
A) A code of conduct
B) Sexual harassment
C) Coercive power
D) Bullying
E) Rewards
Answer: D
Q2) Which of the following is not a consequence of ethical misconduct?
A) Decreased reputation
B) Shaken customer loyalty
C) Reduced investor confidence
D) Increased sales
E) Legal actions by wronged parties
Answer: D
Q3) What are the different definitions of bribery?
Answer: Page 70-71
Q4) What is a conflict of interest? Provide an example. Answer: Page 70
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Chapter 4: The Institutionalization of Business Ethics
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/21925
Sample Questions
Q1) The primary objective of U.S. antitrust laws is to
A) protect consumers from high prices and foreign products.
B) protect domestic businesses.
C) protect employees.
D) promote strategies that enhance business welfare over consumer welfare.
E) distinguish competitive strategies that enhance consumer welfare from those that reduce it.
Q2) _____ responsibilities relate to a business's contributions to stakeholders.
A) Economic
B) Legal
C) Ethical
D) Voluntary
E) Social responsiveness
Q3) _____ law defines the rights and duties of individuals and organizations (including businesses).
A) Civil
B) Criminal
C) Competitive
D) Administrative
E) Regulatory
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Chapter 5: Ethical Decision Making and Ethical Leadership
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/21926
Sample Questions
Q1) _____ involves subordinates simply following the directives of a superior without question. It demonstrates the influence that significant others can exert in the workplace.
A) Obedience to authority
B) Locus of control
C) Opportunity
D) Transactional leadership
E) Immediate job context
Q2) Studies have found that more than a third of the unethical situations that lower and middle-level managers face come from _____.
A) stakeholder expectations and pressures.
B) pressures to satisfy customers.
C) pressures from the government to perform at a high level.
D) internal pressures and ambiguity surrounding internal organizational rules.
E) investor expectations.
Q3) The ethical decision-making framework includes the concepts of ethical issue intensity, individual factors, organizational factors, and opportunity. Discuss how these concepts influence the ethical decision-making process.
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Chapter 6: Individual Factors: Moral Philosophies and Values
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Kohlberg's six stages of cognitive moral development can be reduced to three levels of ethical concern. Persons at the second level
A) define right as that which conforms to the expectations of good behavior of the larger society.
B) see beyond the norms, laws, and authority of groups or individuals.
C) are concerned with their immediate interests and with external rewards and punishments.
D) are concerned with their long-term interests and with internal rewards and punishments.
E) are unethical.
Q2) A person who offers a facilitation payment in order to secure a contract that will keep her company from going bankrupt and laying off hundreds of employees may be a(n)
A) egoist.
B) teleologist.
C) utilitarian.
D) relativist.
E) humanitarian.
Q3) What is white collar crime and why has it become such a widespread problem?
Page 8
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Chapter 7: Organizational Factors: the Role of Ethical
Culture
and Relationships
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45 Verified Questions
45 Flashcards
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Sample Questions
Q1) Management's sense of the organization's culture
A) is always the same as employees' perceptions.
B) is usually easily adopted by employees.
C) is always readily evident to employees.
D) may be quite different from employees' perceptions.
E) is always different from employees' perceptions.
Q2) A cultural audit may be used to identify
A) how cultured a firm's employees are.
B) unethical employees.
C) unethical organizations.
D) an organization's culture.
E) organizational structure.
Q3) Which of the following statements about power is true?
A) The five bases of power are mutually exclusive.
B) People generally use only one base of power to effect change in others.
C) Expert power exists when one person takes actions that will lead that person and others to achieve their mutual objectives.
D) Power can be used to motivate individuals ethically or unethically.
E) The use of power is unethical.
Page 9
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Chapter 8: Developing an Effective Ethics Program
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Which of the following strives to create order by requiring that employees identify with and commit to specific required conduct?
A) Conduct orientation
B) Values orientation
C) Coercive orientation
D) Obedience orientation
E) Compliance orientation
Q2) One of the main reasons employees do not report observed misconduct is
A) apathy.
B) most employees do not observe any misconduct.
C) fear of retaliation.
D) laws and regulations protect the employee committing the misconduct.
E) hotlines do not work well.
Q3) Which of the following is the most comprehensive?
A) Code of values
B) Code of conduct
C) Code of ethics
D) Statement of values
E) Statement of principles
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Page 10
Chapter 9: Managing and Controlling Ethics Programs
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Compare and contrast ethics auditing and financial auditing. How can the tools of financial auditing be applied to ethics audits?
Q2) Which of the following is not one of the top challenges facing CEOs today? .
A) Keeping pace with regulation
B) Protecting against risks
C) Managing and utilizing social media
D) Gaining adequate compensation
E) Managing reputation
Q3) When The Gap posts the results of its ethics audit on its web site, it is engaged in which of the following steps of the ethics auditing process?
A) Submit the results to the U.S. Sentencing Commission
B) Define the scope of the audit
C) Collect and analyze relevant information
D) Verify the results
E) Report the results
Q4) Describe the process of conducting an ethics audit in detail.
Q5) How can companies secure stakeholder input during an ethics audit? Why is it important to do so?
Q6) Explain the benefits and risks of ethics auditing.
Page 11
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Chapter 10: Globalization of Ethical Decision Making
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46 Verified Questions
46 Flashcards
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Sample Questions
Q1) _____ assume(s) that a the market, through its own inherent mechanisms, will keep commerce in equilibrium.
A) Social democracy
B) Laissez-faire economics
C) Economics
D) Multinational corporations
E) Rational economics
Q2) Which of the following has the power to enact legally binding ground rules for international commerce and trade policy?
A) Global Sullivan Principles
B) World Trade Organization
C) Global Sullivan Organization
D) Federal Trade Commission
E) Global Commerce Association
Q3) Why are many international business ethics issues different from domestic ethical issues?
Q4) Discuss the ethical issues associated with multinational corporations.
Q5) What is dumping and why is it considered anticompetitive? Does the United States allow dumping?
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