For Continuous Improvement of Experience
Why Dealers’ Feedback • Shows you value them – Creates Strong Connection to your Brand • Helps improve Marketing Strategy • May provide early indication of opportunities or challenges • Helps design focused approach for under-performing / less-enthusiastic Dealers and Regions
The Metric MCI – Market Confidence Index I am sure that Plasto’s Market share will increase in coming years
The Technology One Stop Solution
Researched Templates •
Channels
Researched Dealer Feedback Template in MultiLingual
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Create Survey
Email, SMS, Whatsapp In-Person Calling
Collect Responses
Reports & Analytics Action Planning • •
Real time Respond Create-Allocate-Track Tasks
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Action Planning
Analyze Result
Real-Time Trends Text Sentiments Statistical Analysis
Outcomes & Value Proposition Market Confidence Index ( MCI ): Suggest Market/Dealers confidence about Market share increase in coming years MCI Analysis: Visualizing MCI Product, Region & other demographic wise Dealers Sentiments: A sentiment analysis using NLP will unmask what Dealers feels. Get suggestions/Ideas for improvements. Address concerns Statistical Analysis/Coefficient of Correlation: will help to understand what exactly matters most to the Dealers , which area/process has bigger impact on the overall confidence improvement
Dheeraj Bhagat +91 7774079878