Employee Spot light

By Caty Mulligan, Sports Medicine Coordinator & Human Resources Coordinator

Kelly Cozzolino, Plainville Patient Services Administrator

Our Plainville clinic certainly enjoys making work fun, and at the root of that is Patient Services Administrator, Kelly Cozzolino.

Kelly grew up in a family of healthcare professionals, and from an early age, wanted to help people. She began her career working at Bradley Hospital, and then after her daughter was born, she worked at a hair salon. By the time her daughter was in school, Kelly was ready to return to a healthcare setting. The timing was right, and she jumped at the opportunity to join PTSMC. In 2019, Kelly began as a Patient Services Coordinator in the Plainville clinic. When COVID hit, Kelly helped Partner & Director Kevin Connellan continue operations, and ever since, has been vital to Plainville’s continued growth.

Now, Kelly is Plainville’s Patient Services Administrator (PSA), and has also been dubbed the “mom” of the clinic. She loves to go to work every day and says she could never work remotely. She simply loves to be around people! Kelly prefers to work during the day, so she can communicate with the most people and meet as many patients as possible. She loves talking to patients and coworkers, helping to set up appointments, and explaining information that patients may not understand. She knows how important the little things are and makes a point to remember patient milestones like birthdays, weddings, and vacations. A mark of great customer service, she’s always speaking to patients with a smile!

You may have seen Plainville Partner & Director and die hard Giants fan, Kevin Connellan, on PTSMC’s social media donning an Eagles jersey, ful lling a recent loss of a bet during football season... Plainville is a competitive crew! Turns out, football is not the only sports rivalry in the clinic! Kelly and Kevin also clash when it comes to supporting their favorite baseball teams, the Red Sox and the Yankees. Kelly always adds some extra spirit like this to the clinic. Another example: what started out as a sprit day has turned into a full month of holiday out ts & accessories! So keep an eye out on social media when the holiday season rolls around; Kelly deserves a spotlight for spreading holiday cheer.

Fun fact about Kelly, she’s a self-described bargain shopper, even for vacations. If you need to plan a trip, Kelly is your person! She loves to travel with her daughter and would go away every month if she could. As a beach lover, Kelly will go anywhere she can nd a great sunrise and sunset, although she typically chooses trips to Florida or a cruise.

Additionally, Kelly's family has been vacationing in the same place for 66 years. Yes, you read that correctly... sixty-six years! As the oldest of six, Kelly comes from a large, blended family and their family get-togethers like this are BIG. This particular retreat is to Sand Pond, New Hampshire where the whole clan is together for two weeks. She describes the spot as totally isolated, with no cell phones and only a gas station, which means ample time for family bonding, relaxation and fun! Kelly enjoys kayaking (she recently purchased her own) and rock jumping. There are several rocks out on Sand Pond to choose from, the tallest being seventeen feet high! Her family also has a tradition of playing a card game called Canasta. They only play while at Sand Pond, and it's turned into quite the competition with organized team shirts! We’ll be cheering for Team Kelly this summer!

JULY BIRTHDAYS

Steve Platt 1 Guilford

Kate Olson 1 Simsbury

Justin Cyr 1 Wallingford

Ashley Cato 2 Windsor

Kaylynn Harmann 4 Southbury

Karla Denis 4 Southington

Laura Nicklis 5 Avon

Sandra Boccialetti 6 Admin

Marion Dietz 7 Admin

Laura Sweeney 7 Windsor

Katy Sullivan 9 Orange

Maggie Olson 10 Admin

Dani Casey 11 Admin

Emily Skiba 11 Admin

Cody Filingeri 11 Avon

Marsela Mgushi 12 Fair eld

Marisa Keiser 13 New Haven

Beyounce Tracey 14 Fair eld

Conner Gavin 15 Orange

Alexander Bernabe 15 Wallingford

Samantha Sylvester 18 Southbury

Chrystina Dziala 20 West Hartford

Drew Coisson 23 New Haven

Derek Horowitz 23 Simsbury

Kristen Tolo 23 Windsor

Isabella Matarazzo 25 Wallingford

Brooke McNabola 25 Wallingford

Olivia Toto 27 Guilford

Scott Olmstead 27 New London

Katya Lazor 27 Simsbury

Allyson Melillo 28 Admin

Roslin DellaVecchia 30 Naugatuck

Anthony Ciaburri 30 Orange

Colby Pion 31 Danielson

JULY ANNIVERSARIES

Kimoy Osorio IT Technician Admin

Sarah Sommer PT Aide Windsor

Sean Ferguson Patient Services Watertown Coordinator

Mike Popolizio Physical Therapist Glastonbury

Francesca Pimenta Patient Services Guilford Coordinator

Raymond Seward PT Aide Guilford

Carley Murphy Patient Services New Milford Coordinator

Kayla Wong PT Aide Shelton

Emily Fillion Senior Marketing Admin Coordinator

Mike McGowan Assistant Director Windsor

Colleen Menard Physical Therapist New Milford

Erik Schmitt Assistant Director Westbrook