Government Business 32.3

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ISSUE 32.3

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FIRE SAFETY

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Editor’s Comment Government Business 32.3

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Contents

Contents Government Business 32.3 17

PROCUREMENT ACT

30

SHW LIVE LONDON

44

UK CONSTRUCTION WEEK

73

WASTE MANAGEMENT

93

CONFERENCES & EVENTS

21

CREDIT SERVICES

33

RETROFIT

49

CLEANING

79

RTX 2025

98

TRANSLATION & INTERPRETING

25

26

WORKPLACE EVENT REVIEW

38

40

HOUSING 2025

FIRE SAFETY

THE BLUE LIGHT SHOW

85

88

STREET FURNITURE

FRANCHISING

FACILITIES MANAGEMENT

68

53

103

HR

HIGHWAYS UK 2025

108

MULTIMODAL 2025

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Shaping sustainable communities Seize the opportunity for a sustainable future.

Learn more at jll.co.uk/regen

News

LOCAL ELECTIONS

Major parties suffer losses in local elections Local election results have been revealed showing widespread gains for Reform UK, while Labour and Conservative candidates faced huge losses.

The local elections, with polling taking place on 1st May, gave citizens a chance to vote on county councils in England. These are the upper tier responsibility roles in areas with two tiers of local government. 23 councils held elections, alongside six mayors.

Some mayoral contests and the byelection results were counted overnight, with results announced early on Friday morning. For other councils, the results were counted during the day, througout the afternoon.

If a party has more than half of the councillors on a council, this makes that party ‘in control’ of that council. If no party has more than half of the council seats, the council has ‘no overall control’ (NOC).

Reform UK made big gains, with 677 councillors winning seats. They had no councillors in 2021. However, as the local elections did not take places across all authorities, they still trail behind Labour and the Conservatives, as well as behind the Lib Dems and Greens, in terms of total number of councillors across the UK. The Liberal Democrats also made a gain of 163 councillors, bringing their total up to 370, almost double their previous showing. This put them second in the polls.

Conservative and Labour seats, however, have fallen, with Conservatives losing 674...

CONTINUE READING

GOVERNMENT SPENDING

Government-branded merchandise and away days axed As part of plans to cut wasteful spending across government departments, branded merchandise and staff away days will be banned.

Officials will now be instructed to hold training and team-building exercises and ‘away days’ in government buildings that are available for free, instead of hiring external venues.

Spending on branded goods has also been banned, as thousands of pounds have been spent in recent years on items such as mugs, jumpers, water bottles, and fidget cubes.

The Cabinet Office has set out requirements for all departments to review their policies on procuring corporate-branded and non-essential merchandise. Government merchandise will now only be available when essential for delivering the government’s agenda, for example, in overseas trade and diplomacy, to promote growth.

Chancellor of the Duchy of Lancaster, Pat McFadden MP, said: “By cutting wasteful spending we can target resources at frontline public services with more teachers, extra hospital appointments and police back on the beat.

“We will use taxpayers’ money to deliver our Plan for Change, kick-starting economic growth, rebuilding the NHS and strengthening our borders.”

READ MORE

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News

GOVERNMENT SPENDING

Government to examine quangos for potential closure The government has announced plans to examine every quango across government with a view to close, merge or bring functions back into departments if continued existence cannot be justified.

The review has been commissioned by the Cabinet Office, at the request of the Chancellor of the Duchy of Lancaster. It is part of plans to ‘re-wire’ Whitehall and create a more productive and agile state.

The news follows the announcement that NHS England will be brought back into the Department of Health and Social Care (DHSC).

Following the review, it is expected that quangos with large policy functions could be brought back into departments, bringing ministerial, elected, scrutiny back to major decisions that affect the public – this would also retain the expertise and experience of staff working in these areas.

According to the government, ‘all departments must demonstrate the necessity of each one, operating under the presumption that these bodies will be affected unless there is compelling justification for their separate existence’.

Where independence from Ministerial decision making is essential, such as quangos which scrutinise government or protect the rule of law, then these will remain unaffected...

CONTINUE READING

PLANNING

Government accelerates planning reforms The government has announced that clean energy projects, public transport links, and other major infrastructure will on average be delivered at least a year faster, as planning reforms are accelerated.

Through amendments to the Planning and Infrastructure Bill, statutory consultation requirements unique to major infrastructure projects will be scrapped, in bid to cut down the average two-year statutory pre-consultation period by half.

New statutory guidance will be set out to promote meaningful local engagement, allowing changes to be made dynamically based on community feedback, reducing delays and potentially saving over £1 billion for industry and taxpayers this Parliament.

The Planning Inspectorate will still maintain high standards for accepting projects, informed by community engagement.

Deputy prime minister and housing secretary Angela Rayner said: “Critical national infrastructure is key to Britain’s future and security – so we can’t afford to have projects held up by tiresome requirements and uncertainty, caused by a system that is not working for communities or developers and holding back our true potential.

“We are strengthening the Planning and Infrastructure Bill to make sure we can lead the world again with new roads, railways, and energy infrastructure as part of the Plan for Change, whilst ensuring local people still have a say in our journey to get Britain building.”...

CONTINUE READING

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We’ve changed our name Milestone Infrastructure has become M Group Highways.

Our teams and leadership, expertise, commitment to safety, collaboration, sustainability and client delivery remain unchanged.

Our new brand reflects our commitment to be future focused, ambitious, open and collaborative. It captures our capacity and capability for maintaining, renewing and reimagining infrastructure to meet the challenges and demands of a changing world.

News

TRANSPORT

Local authorities given £38 million for electric buses The government is investing £37.8 million in greener, better buses and will deliver 319 new zero emission buses.

For each pound of government funding, there is set to be at least £3 of private investment.

The funding has been distributed across 12 successful local authorities across England, following bids to expand their zero emission bus fleets, and will see hundreds of new buses reach community by spring 2027.

This follows the government’s changes to the Zero Emission Vehicle (ZEV) Mandate yesterday, which added flexibility to the mandate of up to 2030 and allowing hybrid vehicles to be sold until 2035. This was in support of UK electric vehicle (EV) manufacturers.

Councils that won large amounts of funding include: Nottinghamshire County Council, which will benefit from £2.6 million to launch 42 electric buses, Hull City Council, where £3.9 million will provide 42 vehicles, and the West of England Combined Authority, which will receive almost £20 million to go towards 160 buses.

This funding comes on top of the Zero Emission Bus Regional Area 2 (ZEBRA 2) programme, which has funded a further 995 zero emission buses. The government is ensuring that UK-based manufacturers will benefit from these bus orders, with 60 per cent of buses funded by previous ZEBRA investments are being procured from domestic firms. This, in turn, supports skilled jobs and growing regional economies to improve living standards, as per the government’s Plan for Change...

CONTINUE READING

LOCAL GOVERNMENT

£26 million for Welsh towns and cities The Welsh Government’s Transforming Towns Placemaking Grant has been extended for a further two years, with £26 million of funding to support town and city centres.

The Transforming Towns Placemaking Grant was introduced in March 2021 to consolidate various smaller regeneration grants into a single, streamlined capital grant programme.

The grant now supports a wide range of interventions, such as commercial property improvements, more town centre living and better-quality public spaces. The new funding will also support more greening of town centres with new recreational facilities like small parks and play areas.

The maximum grant allowance has been increased from £250,000 to £300,000 per application.

Projects on the scheme can be delivered by local authorities themselves, or by third parties such as town councils, Business Improvement Districts, third and private sector organisations and individuals.

Previous funding helped transform vacant properties across Wales, including the former Woolpack in Glynneath which now houses a doughnut coffee shop with four one-bed flats above following extensive renovation.

In Neath, the former Canterbury Arms was refurbished to create three commercial units on the ground floor with four residential flats above...

CONTINUE READING

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LGA and techUK sign agreement to boost digital innovation in local government The Local Government Association (LGA) and techUK have signed a Memorandum of Understanding (MoU) to strengthen digital innovation in local government.

The new partnership is designed to foster stronger collaboration between local government and the technology industry, with a shared mission to promote the secure, inclusive, and effective use of digital technologies for the benefit of citizens and local communities.

The agreement sets out a 12-month framework for joint working, knowledge sharing, and policy engagement and aims to align industry capabilities with local government needs in support of the UK Government’s six-point plan for a modern digital government.

The two organisations will now work to champion digital innovation and promote the adoption of best practices that enhance local service delivery.

The partnership will prioritise establishing consistent and meaningful engagement between the LGA and techUK through regular communication, including workshops, roundtables, webinars, and joint consultations. techUK will also gain a seat on the LGA’s Local Government Digital Committee.

The two teams will also work together on a project-by-project basis to address shared priorities such as procurement, skills development, cybersecurity and resilience, artificial intelligence, and innovation. This may include initiatives such as research, pilot programmes, or the development of practical resources...

CONTINUE READING

News

DIGITAL

More top news stories from www.governmentbusiness.co.uk £110 million for local Welsh transport upgrades: READ MORE AI tool to modernise council planning: READ MORE £300 million brought forward for Great British Energy: READ MORE Valuation Office Agency cut in bid to make savings: READ MORE Councils now can seize and destroy flytipping vehicles: READ MORE HOUSING

£2 billion extra for social and affordable housing The Chancellor has announced £2 billion of new grant funding to deliver up to 18,000 new social and affordable homes.

The government has promised to build 1.5 million new homes.

The £2 billion investment comes as a down payment from the Treasury ahead of more long-term investment in social and affordable housing planned later this year, which will provide additional funding for 2026-27 and well as for future years.

Thousands of new affordable homes will start construction by March 2027 and will complete by the end of this Parliament.

Providers are encouraged to come forward as soon as possible with projects and bids.

Deputy prime minister and housing secretary, Angela Rayner said: “Everyone deserves to have a safe and secure roof over their heads and a place to call their own, but the reality is that far too many people have been frozen out of homeownership or denied the chance to rent a home they can afford thanks to the housing crisis we’ve inherited.

“This investment will help us to build thousands more affordable homes to buy and rent and get working people and families into secure homes and onto the housing ladder. This is just the latest in delivering our Plan for Change mission to build 1.5 million homes, and the biggest increase in social and affordable housing in a generation.”...

CONTINUE READING

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Dynamic Lighting Transforms Squares and Pedestrian Areas for Every Occasion.

Millenium Square, Leeds

PLACE VIDEO HERE

sales@urbis-schreder.com

Leeds City Council partnered with Urbis Schréder to upgrade Millennium Square’s lighting for improved safety, security, and event flexibility.

Hosting up to 5,000 people, the venue required a smart, adaptable solution. A mix of NEOS GEN2 lanterns, decorative Valinta fittings, and the EXEDRA CMS platform were installed, with a bespoke dashboard designed for the council’s events team. This modern lighting system enhances both daily use and large-scale events, making the square safer and more inviting.

Advertisement Feature

Harnessing the power of the sun to transform public spaces Urbis Scréder’s energy-efficient solar lighting brings a wealth of benefits, from pedeterians to parks to urban areas. aesthetics while reducing emissions; car parks and remote areas by ensuring reliable lighting where grid access is limited and housing developments by a cost-effective alternative to traditional street lighting.

Towns and cities face growing pressure to create safer, more sustainable, and cost-efficient public spaces while working towards net-zero goals.

As energy costs rise and urban areas expand, solar lighting provides an off-grid solution that enhances public spaces without straining infrastructure or budgets.

Sustainability at the core At Urbis Schréder, sustainability drives every solution. Our solar lighting helps authorities cut carbon emissions, reduce energy reliance, and improve public spaces—without costly grid connections. By integrating renewables, councils achieve long-term savings while ensuring well-lit, accessible spaces.

Beyond sustainability, solar lighting reflects a commitment to innovation and future-proofing infrastructure. With increasing pressure to reduce carbon footprints, switching to solar plays a key role in decarbonisation while improving public safety.

Smart lighting without compromise For over a century, Schréder has delivered energy-efficient lighting. Now, in collaboration with Photinus, we provide high-performance solar solutions ideal for: pedestrian and cycle paths by enhancing safety without costly infrastructure; parks and recreation areas by improving community spaces sustainably; heritage sites and landmarks by preserving

The benefits of solar Modern solar lighting is cost-effective, resilient, and ideal for off-grid locations or retrofits. Without grid connections, it reduces infrastructure costs and energy bills. Schréder’s battery system lasts up to 12 years, while durable solar panels operate for 30 years with minimal efficiency loss. Intelligent controls like adaptive dimming and motion detection further improve efficiency.

By reducing reliance on fossil fuels, solar lighting supports climate action plans, cuts carbon footprints, and aligns with sustainability targets—all while delivering high-quality illumination. It also allows councils to bypass grid connection delays, offering a faster, cost-effective way to enhance public spaces.

Smarter public lighting with EXEDRA Schréder’s EXEDRA smart lighting system optimises safety, efficiency, and sustainability by adjusting brightness based on footfall, brightening when movement is detected and enabling event-based lighting control.

By ensuring lighting is only used when needed, EXEDRA reduces costs, light pollution, and supports dark-sky initiatives.

Funding opportunities While initial costs may be a concern, various grants and funding schemes help support councils in adopting solar lighting. With reduced energy bills and maintenance costs, the return on investment quickly adds up. M FURTHER INFORMATION

Looking for funding options?

Contact sales@urbis-schreder.com to explore how we can help.

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Advertisement Feature

Ready for everything: the new ISUZU D-Max Combining toughness, advanced technology, and premium features, the new Isuzu D-Max is smarter, stronger, safer and built to embody Isuzu’s “driven to do” ethos, with models catering to both work-focused and lifestyle-oriented drivers Ready to work and play: D-Max for everyone The new Isuzu D-Max is tailored to meet the needs of every driver. Its lineup is divided into two distinct ranges: Business and All-Purpose.

The Business Range Features the Utility model and is available in single, extended, and double cab formats. With durable vinyl flooring, robust steel wheels, and advanced safety features, the Utility model is built to excel in demanding environments.

The All-Purpose Range Caters to those seeking premium features and modern styling. The DL20 model, available in both extended and double cab body styles, offers heated seats, carpeted interiors, and alloy wheels. For those who desire more sophistication, the DL40 trim introduces Bi-LED headlights, leather upholstery, and dual-zone climate control.

Sitting at the top of the range is the V-Cross, featuring dark grey exterior finishes, an advanced 9” infotainment system, and an eight-speaker premium sound setup. This model also introduces the new Sienna Orange colour.

Ready to make your journeys safer Safety is at the heart of the new Isuzu D-Max, smarter, stronger, and safer than ever before, resulting in the current generation receiving a five-star Euro NCAP rating. Every model is equipped with Advanced Driver Assist Systems (ADAS), ensuring comprehensive protection on every journey.

distributing power to the wheels with the most grip.

Reinforced underbody protection and an upgraded ladder chassis deliver exceptional durability. The advanced 4WD shift-on-the-fly system allows drivers to seamlessly switch between two-wheel and four-wheel drive configurations.

Ready to redefine comfort and connectivity Inside, the redesigned cabin offers soft-touch materials, ergonomic seating, and a spacious rear passenger area for maximum comfort.

All passengers also enjoy a further improved convenience with a USB-C port and new upholstery across the cabin.

Every model comes equipped with a wireless multifunction touchscreen that supports Apple CarPlay™ and Android Auto™, ensuring seamless connectivity. While the 8” multifunction display has been added as standard across the range, the flagship V-Cross trim takes the experience even further with a 9” screen, dual-zone climate control, and an eight-speaker premium sound system. M L EF FURTHER INFORMATION

www.isuzu.co.uk

Ready for all terrains A rear differential lock is now standard on all 4x4 D-Max models, providing increased traction in challenging conditions, while the newly added Rough Terrain Mode ensures steady progress by

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Business Information for Local and Central Government

BUSINESS INFORMATION FOR LOCAL AND CENTRAL GOVERNMENT | www.governmentbusiness.co.uk

Procurement Act

Navigating the new procurement landscape: what the Procurement Act means for public sector bodies The UK’s most significant procurement overhaul in a decade has now come into effect, reshaping how public sector organisations source goods, services and works. Peter Ware, head of government and specialist in public procurement at UK and Ireland law firm Browne Jacobson, explains the substantial changes in the Procurement Act 2023 and what they mean for government bodies The Procurement Act 2023 – which came into force on 24 February this year, some 16 months after receiving royal assent – marks a decisive break from EU-derived regulations.

It establishes a unified framework encompassing public contracts, utilities, concessions and defence procurement across England, Wales and Northern Ireland.

This consolidated approach aims to enhance efficiency, transparency and accountability in public sector procurement while fundamentally shifting procurement objectives.

Contracting authorities are now mandated to deliver value for money, maximise public benefit and act with integrity throughout the

procurement process. They must also consider how procurement can increase participation from SMEs and support broader social, economic and environmental objectives.

For public sector organisations, this requires a recalibration of procurement strategies to balance cost-effectiveness with these wider considerations.

National Procurement Policy Statement: a strategic framework To guide implementation of the Act, the government has published the revised National Procurement Policy Statement (NPPS), outlining strategic priorities for public procurement. E

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Procurement Act F Public sector bodies must have regard to the NPPS and will need to demonstrate this consideration during procurement exercises.

The NPPS establishes several key priorities that directly affect public sector procurement: Economic growth and innovation: government bodies are expected to create opportunities for small businesses and social enterprises while supporting high-quality employment with fair wages. There is a strong focus on fostering innovation and emerging technologies, aligning with the government’s Industrial Strategy and drive towards digital transformation.

Environmental sustainability: a central focus is how goods and services procured by public bodies can support the acceleration towards net zero. Local authorities and other public sector organisations must prioritise green technologies and implement rigorous environmental standards in their procurement activities, contributing to the nation’s ambition to become a clean energy leader.

Community development: the NPPS emphasises strengthening community cohesion through procurement practices.

Government organisations should structure their procurement to facilitate employment opportunities for disadvantaged groups, supporting safer and more inclusive communities. This includes ensuring procurement practices harness diverse talent pools and promote inclusive growth.

Opportunity and access: addressing skills gaps and removing barriers for young people and under-represented groups forms a crucial component of the policy. Public sector bodies must ensure their procurement practices tap into diverse talent pools and promote inclusive growth across all communities.

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Business Information for Local and Central Government

Supporting the NHS: the statement explicitly recognises the role of procurement in supporting physical and mental wellbeing through high-quality employment. Public sector organisations must consider the health impacts of their procurement decisions on both their workforce and the broader community, reinforcing the connection between employment practices and public health outcomes.

Practical implementation for public sector organisations The government has updated the Sourcing Playbook alongside the NPPS, introducing a new public interest test to enhance procurement effectiveness and value for money.

Public sector organisations must carefully evaluate whether services should be outsourced or delivered in-house, ensuring optimal use of public resources.

The framework places increased emphasis on supporting small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) while building robust commercial capabilities, particularly in contract management.

Enhanced transparency and reporting Transparency requirements have been substantially enhanced under the Procurement Act. For contracts exceeding £5m in England, there’s a new obligation to publish at least three key performance indicators (KPIs) and regularly assess supplier performance against these metrics.

Public sector organisations will need to adapt to new requirements for publishing procurement documentation and contract

BUSINESS INFORMATION FOR LOCAL AND CENTRAL GOVERNMENT | www.governmentbusiness.co.uk

Implications for suppliers to government organisations For suppliers to public sector organisations, the Act creates significant opportunities while introducing new compliance requirements. Market access should be simplified through reduced administrative requirements and improved visibility of opportunities.

A new competitive flexible procedure – part of a simplification that moves from seven procurement procedures to three – enables more innovation within a procurement exercise.

This increases the opportunity for dialogue with buyers, giving suppliers greater scope to demonstrate value beyond price considerations, which is particularly relevant for complex solutions.

The threat of being placed on a central debarment list means suppliers must ensure they can realistically meet KPIs, conduct due diligence on their corporate structure and those of supply chains to ensure compliance, and take advantage of feedback that contracting authorities are mandated to provide in order to challenge decisions.

Ongoing considerations for public sector organisations With the new procurement regime now in force, government bodies should take several key steps: develop procurement strategies that align with the national priorities outlined in the NPPS; embed social value considerations into decision-making processes; support local economic growth through engagement with SMEs; prioritise environmental sustainability in procurement practices; and build internal capabilities for effective procurement management.

The NPPS challenges public sector organisations to adopt a more holistic approach to procurement

Procurement Act

performance data. Mandatory disclosure requirements for contract changes and modifications, along with increased emphasis on supply chain transparency throughout the procurement process, will create additional administrative responsibilities.

Supplier performance should also be regularly assessed against these benchmarks, and those that perform poorly – as well as those whose associated suppliers and subcontractors are not up to standard – may be placed on a central debarment list.

This makes them excludable on a discretionary ground from future public tenders and can lead to the termination of other public contracts.

They should review and update internal processes to align with the new procedures; prepare for registration on new digital platforms; develop enhanced reporting capabilities to meet transparency requirements; update document management systems to handle new requirements; and provide comprehensive training to procurement staff on the new procedures and digital platform usage.

The NPPS challenges public sector organisations to adopt a more holistic approach to procurement, balancing costeffectiveness with broader social, economic and environmental impacts.

By thoughtfully implementing these priorities, government bodies can contribute significantly to national objectives while ensuring sustainable and inclusive growth in their communities.

While the new procurement regime may bring short-term disruption, it also provides a real opportunity for public sector organisations and their supply chains to drive efficiency, innovation and value for money. To maximise benefits, everyone involved should familiarise themselves with the Act and accompanying guidance. M FURTHER INFORMATION

Procurement Act Browne Jacobson

Peter Ware, head of government and specialist in public procurement at UK and Ireland law firm Browne Jacobson

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Credit Services

Breaking the silence: overcoming consumer reluctance in debt recovery For those involved in debt recovery, supporting engagement is critical, not just to resolve outstanding debts, but to protect vulnerable citizens, improve financial resilience, and uphold trust in public services. In this article, the CSA’s head of policy, Daniel Spenceley explores why overcoming disengagement is so crucial, what barriers remain, and how collective action, including better financial education and tackling online misinformation, can create a more supportive environment for those in financial difficulty The reluctance of consumers to engage with their debts is one of the most challenging – and yet most common – barriers to overcome in debt recovery. In fact, when we explored the issue of disengagement in our paper, ‘Tackling the Engagement Gap: Addressing the reluctance of consumers to discuss debt’, we found that millions of consumers are not engaged in dealing with their debts.

It is also the most critical barrier to overcome, because if we cannot speak to those in debt, we cannot demystify the process, we cannot

help individuals understand that support, forbearance and tailored solutions are available, and we cannot empower them to take control of their financial circumstances. Where consumers do not engage, their debts will remain unresolved and, for many, their financial difficulties will become entrenched.

There are various reasons that drive consumers not to engage with their creditors and in many cases, consumers are dealing with more than one issue. Debt is often just another challenge for them to contend with. It is important, E Issue 32.3 | GOVERNMENT BUSINESS MAGAZINE

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Credit Services

people, and their parents “want more focus on the applied knowledge and skills that will equip them for later life and work” including financial education. We hope to see more detail on what this could look like for financial education when the independent review publishes its final report.

Daniel Spenceley, head of policy, CSA

F then, to understand the underlying challenges and consider what needs to change so that individuals feel more comfortable engaging with their creditors.

Financial education What we found was that in many instances, feelings of fear or shame which underpinned the reluctance to engage were often rooted in a lack of information. This makes some sense – being in debt is not something we are ever prepared for. When it strikes, it is often out of the blue and is usually accompanied by other challenges. This lack of information means that when someone finds themselves in arrears, they are frequently unaware of the types of forbearance that may be available; they have little knowledge about how to access free advice; and their lack of experience and awareness makes them more susceptible to online misinformation.

It goes without saying that investment in national financial education is crucial. Financial education is limited as it is, and very little explores what it means to be in debt or how one might manage being in debt. We called on the Government to prioritise the implementation of recommendations from the House of Commons’ Education Committee, which had been made under the previous government in a report entitled ‘Delivering effective financial education’. While there has not been any meaningful movement on financial education, the Department for Education has shared an independent interim report on the national curriculum, which notes that children, young

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Business Information for Local and Central Government

Misinformation Improving financial education alone will not address the problem. Online misinformation floods the internet, across forums, websites and social media, and it is extremely harmful to consumers that fall victim to it.

Sometimes it can be well-meaning but incorrect advice; in many cases, it can be conspiracy theories; and in some other cases, it can be malicious actors looking to exploit those in dire circumstances. We have seen examples of

Online misinformation floods the internet, across forums, websites and social media, and it is extremely harmful to consumers that fall victim to it

Campaigns Our own #heretohelp campaign has been an ongoing effort to educate and demonstrate to

It is so important that, if a consumer truly needs advice, they seek it from an impartial and regulated organisation.

Credit Services

individuals being charged for unregulated and incorrect advice – but because it comes with a message that those in debt want to hear (“get out of debt for free and without any consequences”) and because it catches them at a time when they are at their most vulnerable, it can succeed. The biggest problem with all of this misinformation is that it is always the individual consumer who ends up bearing the consequences, not the person dishing it out. It is so important that, if a consumer truly needs advice, they seek it from an impartial and regulated organisation.

When it comes to tackling online misinformation, we did use our engagement report to call on consumer-trusted sources to do more to help educate the public and to debunk these schemes. In a positive step, the FCA recently launched a webpage dedicated to some of the online scams and misinformation that targets members of the public. We still think the regulator could do more to encourage consumers to engage with their creditors, but this is a step in the right direction.

the public that engagement with creditors is often the most effective and positive step that you can take to address financial difficulties and reach a positive outcome. The campaign has been ably supported in recent years by CSA members with related content shared across websites, social media and other consumerfacing areas.

Eradicating the stigma that comes with being in debt and creating an environment where all feel comfortable engaging with their creditors is the long-term goal, and it may take some time for us to get there. But seeing that the Government and the regulator are hearing the message reassures me that we are not shouting into the void and progress is on the horizon. M FURTHER INFORMATION

www.csa-uk.com

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Workplace Event

The Workplace Event 2025 This year’s Safety & Security Event Series drew a crowd of 56,115 professionals to Birmingham’s NEC The Safety & Security Event Series – The Security Event, The Fire Safety Event, The Workplace Event, National Cyber Security Show and The Health & Safety Event is Europe’s largest exhibition dedicated to the safety and security of people, places and assets.

The Workplace Event The Workplace Event is the home for workplace and facilities innovation. Attendees meet to share best practice and source suppliers to create more effective working environments, improve employee experience, and accelerate organisational performance.

This year’s event featured workshops, live demos and a large-scale exhibition, with more than 100 speakers delivering over 80 hours of content over three days. Topics included workspace environment, employee engagement, mental health, smart buildings, and more.

The Workplace Leaders Summit featured the most prominent workplace leaders and organisations that are shaping the workplaces of tomorrow. Meanwhile The Knowledge Hub Theatres showcased the most cutting-edge workplace and FM products and solutions.

Exhibition On the exhibition floor, attendees were able to speak to experts and find solutions to boost working space, employee performance and business potential.

The event also offered networking opportunities, bringing together professionals from the multiple disciplines that support workplace experience. A new hosted meetings programme launched this year made it easier for attendees to meet up with the right people. CONNECT+ Live is a personalised matchmaking service that matches qualified buyers with hand-picked solution providers. There were also networking drinks at the end of the first two days.

Tristan Norman, event group director, said: “We’re proud to have firmly established The Safety & Security Event Series as Europe’s leading event dedicated to the protection of people, places, and assets, right here at its natural home, the NEC Birmingham. The 2025 edition has surpassed all expectations.

The turnout was exceptional, and the feedback from exhibitors, partners, and visitors has been overwhelmingly positive. We’re incredibly thankful for the industry’s continued support and are proud to deliver a series of events that the community truly values and enjoys.”

Next year, The Safety & Security Event Series will expand with the launch of Pro Integration Future Europe. 90 per cent of exhibitors have chosen to sign on again for next year’s event, which will take place from 28 to 30 April 2026.M FURTHER INFORMATION

www.theworkplaceevent.com Issue 32.3 | GOVERNMENT BUSINESS MAGAZINE

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HR

Government transformation: why leadership and people strategy must be at the core As the UK public sector faces ongoing transformation, Pam Parkes, president of the PPMA, argues that success will depend not just on structures and strategies, but on leadership, culture, and a peoplefirst approach – and that HR must be central to driving meaningful, sustainable change.

For the next four years, and probably for some time beyond that, change will be the permanent state of the UK public sector. Local government reorganisation, plans for cross-disciplinary service models, and efficiency demands in central government are features of the landscape we operate in.

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These ongoing transformations bring financial constraints, political considerations, and operational challenges that public sector leaders navigate daily. Yet amid the discussions about structures, shared services, digital transformation, and efficiency targets, there is a significant gap in how transformation is

HR

This starts with understanding that transformation requires different skills to “business-asusual” leadership

understood and implemented: a failure to properly account for the people driving change.

The foundation of effective change Transformation programmes in the public sector tend to prioritise structural redesign and financial projections, with careful attention to governance models and programme plans.

While these elements are important, they are merely the framework which providing guardrails for the change process.

What’s consistently overlooked is the underpinning foundation that determines whether change actually works: people, in the form of their capability to lead, the culture of the organisation, and the skills of the workforce.

These human dimensions rarely receive equal weight in transformation planning.

HR is typically brought in late, after key decisions about structure have already been made. Culture is expected to evolve naturally.

Leadership capacity is assumed to be sufficient because the people are already in post.

This approach isn’t just ineffective, it creates unnecessary risk. In the context of public services, where trust and long-term impact matter, we need to do better.

Different skills for different challenges The changes required for us to do achieve this are not complex but they do require a different mindset.

This starts with understanding that transformation requires different skills to E Issue 32.3 | GOVERNMENT BUSINESS MAGAZINE

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HR

One of the most critical decisions in any transformation is selecting who leads it.

F “business-as-usual” leadership and that managing a stable organisation effectively is not the same as leading one through change.

It also requires the recognition that operational management skills don’t automatically translate into the ability to reimagine systems, drive cultural shifts, and carry staff through periods of uncertainty.

Government transformation – whether it is national or local – needs leaders who are adaptable, emotionally intelligent, and forwardthinking. They must inspire without complete clarity, challenge established practices, and move beyond legacy thinking.

These qualities aren’t guaranteed by seniority or experience alone. They must be deliberately identified, developed, and supported.

This means acknowledging that some current leaders may not be best positioned to lead future change. It requires building leadership teams based on transformation capability, not just tenure or technical expertise.

HR as strategic partner, not service provider This is precisely where HR and organisational development functions are essential.

Unfortunately, they are still underused with a tendency still to treat HR teams as a fulfilment department for decisions already made. Job

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design, recruitment, and consultation processes matter but they are only part of what HR should deliver.

In successful transformation, HR must be present at the planning stage. Alongside finance and strategy, it helps shape the vision, define leadership requirements, and ensure the future organisation isn’t just affordable but that it can perform. HR brings an understanding of how to align capability with ambition, build engagement through disruption, and embed sustainable new ways of working.

The challenge is for leaders – and for those who chose them – to recognise HR as a strategic partner, not a transactional function. When HR is sidelined until implementation, the result is a workforce poorly aligned to the new structure, cultural inconsistency, and a slower route to achieving impact.

Culture requires deliberate focus One insight understood by the best leaders – but overlooked by many – is that culture will not align with new structures and operational expectations unless there is a laser like focus on it from the start of the change process. The act of reorganising teams or departments will not automatically create the behaviours needed for success.

Culture is the glue which binds people together. It is a reflection of what an organisation sees as important and is reflected in the behaviour of teams and individuals. But when change is implemented without attention to culture, the result is reduced performance:

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HR

lower engagement, increased resistance to new ways of working, and poorer service delivery.

Every reorganisation carries this risk. Without deliberate cultural leadership, these problems become embedded. Leaders must therefore become active shapers of culture.

This is not simply about communicating plans.

It requires listening, addressing resistance, and being transparent about what will and won’t change. It demands persistence, honesty, and a willingness to adapt throughout the process.

The practical impact on people The consequences of neglecting the people dimensions of transformation are well known: burnout, disengagement, loss of institutional knowledge, and staff departures. But they only become visible when an organisation is already in crisis following change. As organisations contemplate changes, it’s therefore critical that this dimension is not underestimated.

Public servants have demonstrated remarkable resilience but this doesn’t mean they’re inexhaustible. Many have weathered years of austerity, reform, and increasing scrutiny.

Expecting them to adapt to another wave of transformation without meaningful involvement or investment in their development isn’t just counterproductive, it’s unsustainable.

For transformation to succeed, it must be people-centred. This means designing with those affected, not just for them. It requires investing in leadership development that prepares people for change. And it means measuring success partly through how people experience the organisation, not solely through financial metrics.

Building the right team for change One of the most critical decisions in any transformation is selecting who leads it. Too often, leadership of change is assigned to those already in senior positions, regardless of whether they possess the mindset or skills required.

The alternative is to build a transformation leadership team intentionally, bringing together people from across the organisation with the ability to collaborate effectively, think systemically, and communicate authentically.

These may not be the usual candidates. They should be individuals who understand that change has both emotional and technical dimensions, that resistance often stems from rational concerns, and that bold vision must be matched by practical delivery.

Engagement improves, desired innovation emerges, trust is strengthened From challenge to opportunity When people, leadership, and culture are prioritised in transformation, potential performance issues can be mitigated or even turned into advantages. Engagement improves, desired innovation emerges, trust is strengthened. These outcomes aren’t accidental. They result from deliberate, peoplefocused planning.

Making the right choice Government faces important decisions about how to approach transformation. One option is the familiar path: structure-led, finance-driven, with people considerations as an afterthought.

The alternative is an approach, built on leadership capability, strategic HR involvement, and intentional cultural development.

The first approach risks repeating established patterns. The second offers the opportunity to build public institutions that are fit for purpose, responsive, resilient, and connected to the communities they serve.

Government will continue to transform. The question is whether leaders will recognise the need to transform their own approach, and whether they will allow people strategy to guide, not follow, the change process.

The evidence is clear: transformation that puts people first is transformation that works. M FURTHER INFORMATION

www.ppma.org.uk Pam Parkes, president, PPMA

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SHW Live London

SHW Live heads to London: a new era for health & safety professionals Safety, Health & Wellbeing Live is coming to London Olympia from 18 to 19 June 2025 Bigger. Bolder. Built for the future Following a period of remarkable growth and momentum, Safety, Health and Wellbeing Live is making a powerful move – relocating its southern edition to the iconic London Olympia on 18–19 June 2025. This isn’t just a change in venue; it’s a statement of intent. SHW Live London is set to be the UK’s defining health and safety event of the year, with an expanded format, exciting new features, and a sharpened focus on the challenges and opportunities facing occupational safety and health (OSH) professionals today.

For professionals responsible for the health, safety and wellbeing of their workforce, this two-day event presents a unique and timely opportunity: to explore cutting-edge innovations, access world-class expertise, and engage in the kind of meaningful collaboration that can drive real change.

The ultimate gathering for OSH professionals At its core, SHW Live is about connection. It brings together a regional community of OSH

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practitioners, safety managers, directors, consultants, and business leaders under one roof – creating a practical, focused space where conversations turn into strategies and insight becomes action.

Designed with accessibility and relevance in mind, the event caters to professionals across every sector. Whether you work in manufacturing, construction, transport, engineering, or the public sector, SHW Live London provides an essential platform to source the latest solutions, benchmark against best practice, and stay ahead of the regulatory curve.

Why SHW Live London is unmissable in 2025 The health and safety landscape is evolving fast.

Professionals are grappling with tightening budgets, increased responsibilities, and rapidly shifting legislation: from the impact of emerging technologies to the growing emphasis on mental health and workplace wellbeing.

SHW Live responds to these challenges headon with a programme designed to empower professionals with knowledge, tools, and

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wellbeing – a topic that continues to dominate boardroom discussions and workplace strategies. From proactive stress management to culture change, the event will shine a spotlight on initiatives and innovations that are transforming how organisations think about safety – not just physically, but emotionally and psychologically.

Mental health in focus A defining feature of SHW Live London will be its enhanced focus on mental health and

SHW Live London takes place on 18-19 June 2025 at London Olympia. Register and find out more here.

SHW Live London

partnerships that make a tangible difference in the workplace.

Here’s what attendees can expect: An expansive exhibition showcasing the latest in safety technology, equipment, PPE, training, and consultancy; CPD-accredited seminars led by industry thought leaders and practitioners, providing up-to-date guidance on pressing OSH topics; live insights on emerging issues including working at height, AI integration in safety systems, Martyn’s Law, sustainability in PPE, and the evolving workplace culture; colocated events including Fire Safety Live and the Tall Buildings Fire Safety Conference, offering extended value and specialist knowledge; The Senior Leaders Summit, a high-level forum exploring strategic safety leadership in today’s complex business environment; the 1-Day Height Safety Conference, tackling sectorspecific risks and innovations; and exclusive networking receptions, providing an informal setting for discussion, collaboration, and peer-topeer exchange.

Join the movement Whether you’re sourcing new suppliers, exploring compliance solutions, or seeking fresh thinking on leadership and culture, SHW Live London offers an unrivalled platform for inspiration and progress.

Registration is completely free – but the value is immense. Join hundreds of safety professionals and solution providers this June at one of the UK’s most respected venues. Step into a space where knowledge is shared, ideas are sparked, and the future of workplace safety is written – together. M FURTHER INFORMATION

Experience the only dedicated event for the safety community in London in 2025 REGISTER NOW FOR YOUR FREE PASS:

www.safetyhealthwellbeing.live

Co-located with:

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Advertisement Feature

Cold-water storage tank inspection – are you prepared?

As we enter spring and summer and increasing temperatures, the risk emerges of increased cold-water temperatures across water systems The HSE publish the HSG 274 Part Two Guidance and it’s free to download.

What is this risk?

The ACoP L8 (Para. 59) highlights the importance of avoiding growth temperatures of between 20 and 45°C. While water authorities are required to supply “wholesome” water to sites that does not mean bacteria/pathogen free.

When the warm weather arrives the ground heats up, as does water supplied via the mains distribution network. The HSE Guidance (Paragraph 2.6) notes that cold-water systems should be maintained, where possible, below 20°C. But what can we do if the supply is above that temperature?

The simple step is reviewing the risk. If you have an incoming supply of 21°C then your risk is increased. If you have any type of Cold-Water Storage Tank (CWST) then your risk is increased further and you need to look at options to mitigate this risk.

What does the guidance suggest?

For CWSTs the advice is to check the temperature at least annually and to focus on this in the summer months. HSG 274 Part Two (Fig 2.12) also has some handy comparable images to help understand if your tank may need a clean; again, this can help mitigate the risk posed by increased water temperatures.

For systems without tanks the guidance is to check your nearest and furthest outlets from supply monthly and see if the outlet is achieving <20°C within two minutes. If it’s taking longer in the summer to do this than in the winter months the chances are that you need to invest in some thermal insulation for your water pipes; installing this should help reduce ambient heat gain on your cold to give increased compliance; which reduces the risk of Legionella contamination.

If you would like support with any of the above matters, then HC Legionella Ltd can help; from tank inspections and cleans through to system temperature profiling the team works with a range of entities to support management of issues through to resolution. M FURTHER INFORMATION

www.hclegionella.co.uk

Is there any industry guidance out there for support?

The good news is there is guidance out there.

The Health & Safety Guidance (HSG) 274 for hot and cold-water systems (Part Two) provides this guidance, in Table 2.1, outlining some good practice to follow for managing coldwater systems.

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BUSINESS INFORMATION FOR LOCAL AND CENTRAL GOVERNMENT | www.governmentbusiness.co.uk

Retrofit

Built to last? Why retrofit must be done right As the UK races to improve the energy efficiency of its ageing housing stock, retrofit measures such as cavity wall, external wall, and spray foam insulation offer potential benefits - but can also bring unintended consequences, including damp, mould, and structural damage. This article by the Property Care Association (PCA) explores why careful planning and expert oversight are essential to ensure retrofits deliver on their promise without creating new problems The UK has a big problem with its housing stock. Research shows that, at an average of just 818 square feet, the UK is home to one of the smallest average property sizes in the world. It also has amongst the oldest housing in Europe, with 78 per cent of homes having been built before 1980, compared with an EU average of 61 per cent, and 38 per cent of the UK’s housing stock being built before 1946, compared with an EU average of 18 per cent. Many would perceive a house constructed in the 1980s as a modern property but in reality, these properties are now 40 years old and well below today’s performance standards. Small, overcrowded

and unthermally efficient homes leads to damp and cold conditions.

A recent briefing note published by BRE (Building Research Establishment) in February provided an update on Progress on energy efficiency in England and priorities for the Warm Homes Plan. It highlights how over half of homes are now EPC C or better, but also estimates that in 2023, the NHS was spending over half a billion pounds a year treating coldrelated ill health caused by EPC F and G banded homes. The report concludes that “While UK homeowners have made major progress in improving the energy efficiency of their E

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Retrofit

EWI is widely used to improve energy efficiency by adding an insulating layer to the outside of buildings F homes over the last twenty years, we must go further and faster”.

Our homes need to be warm with an ideal thermal comfort around 16-19 degrees. So clearly there is a huge success story here but this only appears to tell half a story and there have been unintended consequences of retrofit too and most frequently this is damp and mould.

Cavity Wall Insulation (CWI) Since roughly 1920, Cavity wall construction has been the predominant form of construction in the UK. Tried and tested, it generally does a fantastic job of preventing damp issues.

Modern properties include insulation within this void to help improve the thermal performance of the structure. In a quest to replicate this and reduce the heating bill of older cavity wall buildings, many have been retrofitted with insulation. Retrofit CWI typically comes in three types, blown fibre, Expanded Polystyrene Spheres and less commonly Urea Formaldehyde Foam, made by mixing two chemical components which form a foam that expands to fill the cavity.

However, installing retrofit insulation into the void fundamentally changes the design of the wall and can have unintended consequences.

Colin King, a building expert and researcher, has extensively studied the effects of CWI, particularly in older homes. His research suggests that while CWI can be beneficial in the right conditions, it has often been misapplied, particularly in homes not suited for it.

While CWI can improve insulation, in some cases, it fails to perform as expected due to gaps, poor workmanship, or degraded materials.

In homes exposed to wind-driven rain, especially in wetter regions, CWI can allow moisture to penetrate the cavity, leading to damp and mould inside the property.

External wall insulation (EWI) EWI is widely used to improve energy efficiency by adding an insulating layer to the outside of buildings. While it can reduce heat loss and lower energy bills, it also comes with significant risks if not installed correctly. One major issue

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is trapped moisture, which can lead to damp and mould growth, especially in older buildings designed with vapour-permeable materials.

Poor installation can also cause thermal bridging, where gaps or weak points in the insulation allow cold spots to form, reducing effectiveness. In some cases, EWI has been found to degrade external walls, particularly if the insulation prevents them from drying out properly after exposure to rain. Additionally, the aesthetic impact of EWI can be controversial, particularly in historic areas where it alters the appearance of traditional brick or stone facades. While EWI can be beneficial when properly applied, many homeowners have faced costly issues due to poor workmanship, inadequate ventilation, and incompatibility with certain building types.

Spray foam insulation Mortgage and equity release lenders have now become nervous. Recent reports suggest that a quarter of the UK’s biggest mortgage providers will not lend on homes with spray foam installed. Many others may lend but will consider each application on a case-bycase basis and may still be subject to the provision of certain documentation. Whilst not all installation is problematic, the concerns around the application of spray foam have led

BUSINESS INFORMATION FOR LOCAL AND CENTRAL GOVERNMENT | www.governmentbusiness.co.uk

Retrofit

Currently around 250,000 UK homes have spray foam insulation, which can be difficult and expensive to remove once applied to opportunistic removal companies, which often employ pressure selling techniques, to encourage the removal of the insulation.

Why are lenders so nervous? Many property professionals had concerns that the encapsulation of timber had the potential to lead to timber decay and in February 2024, HSE released a document Spray foam insulation applied to timber sloped roofs in dwellings Modelling of moisture risk for retrofitted spray foam insulation in existing dwellings.

Whilst there was some good news with the report stating, “the modelling indicates that risks are low when an open cell (moisture permeable) insulant is applied in line with guidance described in British Standard BS 5250:2021.” In simple terms, this means you need a Vapour Control Layer and/or air gap.

However, there was bad news too, “The highest risk assessed is when spray foam insulation is applied directly onto the roof

covering. This leads to high risks under all modelled scenarios.” It also identifies that the modelling identified higher levels of risk in some scenarios when a sprayed foam is applied to high resistance underlay such as a bitumen felt. Essentially the study found in certain scenarios there was an elevated risk of moisture and timber decay due to the presence of spray foam insulation.

Currently around 250,000 UK homes have spray foam insulation, which can be difficult and expensive to remove once applied.

Conclusion The UK’s ageing housing stock needs better energy efficiency, but retrofit solutions like CWI, EWI, and spray foam insulation have led to damp, mould, and structural issues when poorly installed. While insulation can cut energy costs, bad workmanship and incompatibility with older homes have caused unintended damage. Mortgage lenders are increasingly wary, especially of spray foam, due to its risks.

Improving energy efficiency is crucial, but it must be done carefully, with expert oversight, to avoid costly mistakes and ensure homes remain both warm and durable. M FURTHER INFORMATION

www.property-care.org Issue 32.3 | GOVERNMENT BUSINESS MAGAZINE

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classroom

It’s time to take control of Damp, Condensation and Mould in our buildings SMARTER timely knowledge serves to align with new Regulations for expedient solutions Tel: 0344 846 0955

Email: info@cornerstone-ltd.co.uk

www: propertyhealth.co.uk

Advertisement Feature

A damp & mould strategy will assist with upholding AWAABS Law Cornerstone Management Services Ltd, an independent property health surveying company is sharing its knowledge and findings of reported damp, condensation and mould that will deliver timely credible solutions in line with new governance due in October 2025

Expert independent surveyors of structures displaying damp, condensation and mould, Cornerstone deliver key causations and guidance for future health Having witnessed repeat problems for a host of clients, Cornerstone are of the opinion a defined uniform framework is a key deliverable to uphold tailored approaches to such reported problems. Why? Because our experience embraces a significant number of intended best practice installations and remediations that have actually served to impair the outcome.

We fully recognise the expertise delivered by all independent trades however, there appears to be a missing element when determining the ‘impact’ of an intended improvement on other structural aspects that have shown to not fully resolve the reported problem hence, the issues persist today.

Cornerstone fully understand the drive to insulate our leaky buildings and improve the carbon footprint however, if we sought to implement such recognised aspects in our buildings today ahead of a defined understanding of the structure, its geographical aspect, current installed atmospheric management and occupancy levels, the problems could significantly escalate.

Thinking differently about a strategy for achieving improved healthier buildings, requires bespoke guidance for all and, can be achieved instantly in the timely Property Health App with onboard SMART Knowledge for long-term better decision making aligned to a proactive uniform guidance framework.

Our experience, findings and technology have been encompassed in this unique app giving everyone immediate access to likely causes of damp, condensation and mould alongside recognisable recommendations for reducing the likelihood of repeated issues alongside its effective removal.

Whether it’s a classroom, hospital ward, office or bedroom, the knowledge aligns to all room types and deals with mould recognising it is a ‘symptom’ of a problem with associated credible solutions to underpin confidence via a ‘did you know’ approach.

Damp and mould have a number of root causes hence, a singular improvement undertaking has not always been successful and, a ‘reset’ approach is a key consideration for these annual problems.

Contact us now to learn more of this unique process and instigate your interest for a complimentary user period to learn of its functionality prior to any commitment. M FURTHER INFORMATION

www.cornerstone-ltd.co.uk info@cornerstone-ltd.co.uk 0344 846 0955 Issue 32.3 | GOVERNMENT BUSINESS MAGAZINE

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Housing 2025

HOUSING 2025

24-26 JUNE MANCHESTER CENTRAL

Uniting the sector. Making lives better.

Housing 2025 - where the UK housing sector comes together Housing 2025 is coming to Manchester Central on 24-26 June Welcoming everyone in the housing and wider living sector under one roof, As the only place the whole UK housing sector comes together every year, it is where the sector will discuss and collaborate, identify solutions and speak with one voice to those framing the debate.

This year’s event features 150+ hours of CPD-accredited content across six theatres, including the Fringe, known for it’s frank debates on the biggest issues – mental health, EDI, the refugee crisis and more, the Unlock Net Zero stage, an essential space to discover practical solutions for decarbonising our homes, the tenant voice and housing quality theatre, exploring how to achieve meaningful tenant engagement that improves services, lives and communities, the knowledge and insight stage, providing practical case studies,

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insightful debates and ‘how-to’ guides, and PfH live, offering dedicated procurement solutions enabling you to identify opportunities for shortterm as well as sustainable efficiencies and improvements.

At these theatres, you can expect to be motivated and inspired by hearing from hundreds of speakers including government representatives, sector leaders, social commentators, innovators, lived experiences and tenant voices, funders and developers who can help you unlock new and creative approaches, before networking with thousands of housing professionals including local authorities, housing associations, government, key partners and suppliers, investors, housebuilders and developers, and the wider living sector. This includes 350+

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exhibitors highlighting the latest businesscritical developments, and the Inside Housing networking drinks at the end of the second day.

Alongside the exhibition and theatres, don’t miss your opportunity to bring your learning to life with our interactive study tour, giving you the opportunity to explore a local and innovative development first-hand. There’s also the chance to enjoy a fun-filled evening

Housing 2025

of rock-a-oke at the Housing Rocks charity fundraiser, where you and your colleagues could take centre stage and own the spotlight like rockstars while giving back to Trussel.

Additionally, the Women in Housing and Housing Heroes Awards, and the Unlock Net Zero Awards will be celebrating success on the 23rd and 24th respectively, rewarding the teams and individuals making a real difference.

Now is the time to join your community one year on from the General Election, at a time when housing is so high on the political agenda.

Increase your understanding of how to make sense of policy change, and the opportunities these changes unlock. The best part is you can experience this unmatched breadth and depth of information not available anywhere else for FREE*! M

*Visitor passes are free to housing associations, local authorities, tenants, public sector, housebuilders, master developers, funders, architects, planners and BTR landlords, student accommodation, retirement living and extra-care providers. Fees will apply to other commercial organisations and will be automatically added so please ensure you register using your work email address.

FURTHER INFORMATION

Register now at www.housingevent.com

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Facilities Management

The rise of the FM analyst: why facilities management needs a data revolution As public sector facilities face increasing demands for efficiency, transparency, and sustainability, facilities management is undergoing a data-driven transformation. Dr. Matt Tucker, director of research at the International Facility Management Association (IFMA), explores why the sector needs a data revolution and introduces the emerging concept of the FM Analyst

From hospitals and schools to government offices and prisons, public facilities are complex environments that must be safe, efficient and continuously operational. Behind the scenes, it is facilities management (FM) professionals who keep these vital spaces running, overseeing everything from maintenance and energy use to compliance and space planning. As public services continue to face rising expectations, tighter budgets and sustainability targets, FM professionals are increasingly required to use data to monitor performance, justify investment and optimise decision-making.

While digital transformation in the built environment and FM is not new, the urgency to evolve has never been greater, driven by a post-COVID-19 hybrid landscape, geopolitical instability and rapid technological advancement. Artificial intelligence (AI), smart systems, and digital platforms are producing more data than ever before. But while the data is abundant, the expertise to interpret it meaningfully remains in short supply.

That’s the premise behind the latest research project from IFMA, which is exploring the emergence of a new professional in FM: the FM Analyst. This is not a job role or title, but a vision for the modern-day FM professional. It is envisioned as a hybrid: part data translator, part strategist, and part FM operator capable of unlocking the insights buried in the data FM teams are already collecting.

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Setting the foundation: what the literature tells us The first phase of this research involved a detailed review of academic and business literature to understand the current state of play. This review uncovered a growing consensus: data is not just a technical tool; it is a strategic asset that is reshaping how organisations operate and compete.

Facilities Management

The idea that “data is the new oil” has become one of the most quoted analogies of the digital age. Often attributed to Clive Humby, who co-developed the Tesco Clubcard, the phrase highlights how raw data, like crude oil, must be refined and contextualised to create value.

Tesco’s use of customer data to shape business strategy was pioneering at the time and marked a turning point in how data was understood within the commercial sector [1].

However, many commentators now argue that the oil metaphor is limited. Unlike oil, data is not a finite resource; it multiplies with use and can be shared, reused, and recontextualised in countless ways. Its value lies not in ownership, but in how it is governed, analysed, and applied [2][3][4].

Indeed, the large tech companies that have built their models around data are now outperforming traditional oil majors in terms of growth and market capitalisation [5]. At the same time, smaller businesses are also discovering that proprietary data can support new revenue streams, customer insight, and service innovation [6][7].

The infrastructure behind insight While some organisations have embraced advanced data platforms and architectures, such as data lakes and data fabrics, the human infrastructure to support this transformation remains uneven. Gartner predicts that data fabric architecture will quadruple data E

The World Economic Forum’s Future of Jobs report lists data analysis and AI skills among the top ten fastest-growing competencies globally

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Facilities Management

The concept of the FM Analyst is emerging as a response to this convergence of operational complexity and data opportunity

F utilisation efficiency while reducing human intervention by half [8], but this does not eliminate the need for capable people. On the contrary, McKinsey argues that becoming data-driven requires embedding data literacy across all functions, not simply investing in new tools [9].

Literature from leading HR and organisational research bodies indicates that employers across sectors are now placing higher value on data literacy. The World Economic Forum’s Future of Jobs report lists data analysis and AI skills among the top ten fastest-growing competencies globally [10]. McKinsey and Gartner both report that skills-based hiring is becoming more common, with organisations actively seeking candidates who can translate data into decision-making across departments, including finance, HR, and operations [11][12].

In the UK, The Times recently reported that over 1.5 million people are already employed in data-centric roles, contributing more than £340 billion to the economy [13].

Implications for FM FM is increasingly data-driven. From predictive maintenance and space utilisation to energy optimisation and asset lifecycle planning, FM is being transformed by new technologies and platforms. A growing body of research, including recent white papers from IFMA, outlines how data supports strategic FM delivery.

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For FM professionals, there has never been a more important time to invest in data literacy platforms; the ability to communicate insights across stakeholder groups; familiarity with key issues in data governance and cybersecurity; and strategic awareness of how data supports broader organisational goals.

Importantly, this is not about replacing traditional FM skills but complementing them with the ability to think analytically and act on evidence.

IFMA’s Gamechanger report highlights how AI is reshaping FM service models but also notes that FM teams need greater confidence in interpreting data [14].

Digital Transformation in FM explores how data-enabled tools are supporting everything from space planning to vendor management [15].

Cybersecurity for FM emphasises the need for strong data governance as more systems become connected [16].

Navigating the Technological Landscape shows that FM professionals increasingly need digital fluency to operate in a changing environment [17].

IFMA’s Circular FM report highlights the role of data in enabling circular economy practices, including repair, reuse, and recovery of materials [18].

This is echoed in academic literature that explores how FM SMEs are developing new business models rooted in data-driven service delivery [19][20].

Looking ahead: defining the FM analyst The concept of the FM Analyst is emerging as a response to this convergence of operational complexity and data opportunity. While this concept is not yet widely defined in the literature, IFMA’s research reports suggest that FM professionals will increasingly require: a working knowledge of data analytics tools and

What’s next in the research?

The second phase of this research is underway, involving over 30 in-depth interviews with FM professionals, data specialists, consultants, and technology leaders from both private and public sector organisations. These interviews aim to explore how data capabilities are currently being deployed in FM teams, what skills are most in demand, and how organisations are approaching recruitment and upskilling.

Final thoughts The FM Analyst proposition is not about creating a new role in FM, but about signalling a shift in mindset as to how FM needs to position itself moving forward. FM is no longer just about managing space and services – it is about managing space and services through insight and foresight, while demonstrating strategic value to the core business.

For FM professionals, there has never been a more important time to invest in data literacy.

For organisations, it’s an opportunity to rethink the capabilities needed to thrive in a data-led future. And for those working in public sector facilities, the insights from this research could prove especially valuable, supporting better service delivery, more transparent reporting, and progress towards sustainability and policy goals. M FURTHER INFORMATION

www.ifma.org Footnotes: 1. Humby C, Phillips T. Scoring Points: How Tesco Continues to Win Customer Loyalty. London: Kogan Page; 2003.

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UK Construction Week

UKCW announces packed CPD seminar programme for London show Covering a myriad topics from building safety to insolvency, housing reform to the skills agenda, and diversity to historical buildings, UK Construction Week (UKCW) London’s seminar programme features speakers from Westminster, Premier League football clubs, and beyond What’s more, the 300+ talks and workshops at UKCW London (ExCeL, 7-9th May) are all fully CPD accredited by the CPD Group, solidifying UKCW’s commitment to providing highquality educational experiences for industry professionals.* Keynote speakers at UKCW London include: Alison McGovern MP, minister of state at the Department for Work and Pensions; Alex Norris MP, parliamentary under-secretary of state (local growth and building safety); Tom Copley, deputy mayor of London for housing and residential development; Kevin Hollinrake MP, shadow secretary of state for levelling

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up, housing and communities; Gideon Amos MP, Liberal Democrat housing and planning spokesperson; contributors from a wide range of organisations including Aston Villa FC, Blenheim Palace, CCPi and the National Association of Women in Construction (NAWIC).

Highlights of the seminar programme, which covers key industry topics like net zero, digital construction, skills and housing, include: Wednesday May 7th Main Stage, 10.30am - Alison McGovern MP will be speaking about addressing the skills crisis in the industry via apprenticeships, entry

BUSINESS INFORMATION FOR LOCAL AND CENTRAL GOVERNMENT | www.governmentbusiness.co.uk

level pathways, and working with job centres to ensure that construction careers are part of the conversation Main Stage, 2.25pm - Challenging the Agenda: Housing Reform for a Sustainable Future - Kevin Hollinrake MP and Gideon Amos MP in conversation.

Net Zero Hub, 2.15pm - Villa Park Reimagined: A Sustainable Future for Matchdays

UK Construction Week

and Beyond - Andrew Watkin, Transport and Estates Development Manager, Aston Villa FC. Culture Change and Skills Hub, 2.15pm Hard hats, soft skills – why construction’s workforce needs more than technical training.

Technical skills alone aren’t enough: a panel discussion which forms part of the CITB’s hub takeover.

Thursday May 8th Main Stage, 10.30am - Building London’s Future: Tackling Housing, Skills, and Infrastructure Challenges - Tom Copley, deputy mayor of London for housing and residential development.

Net Zero Hub, 11.15am - Designing for a Net Zero Future: Architectural Technology at the Forefront: experts from the Chartered Institute of Architectural Technologists (CIAT) will share insights on how architectural technology is driving the industry toward a net-zero future.

Speakers include Karam Al-Obaidi, senior lecturer in sustainable architecture at Sheffield Hallam University, Anthony Silby, architectural designer at AP Design & Management, and Robert Bedner, principal owner, Cura Design.

Housing Action Hub, 2pm - Retrofit in Historical Buildings - Kelly O’Driscoll, head of built heritage at Blenheim Palace, and Edward Lewis, practice director at Donald Insall Associates, discuss the current £12 million roof restoration project at Blenheim Palace. E

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UK Construction Week F Friday May 9th Main Stage, 11.15am - Building Safety and Remediation: Delivering Lasting Change - building safety minister Alex Norris MP will outline the government’s Remediation Acceleration Plan and its commitment to making buildings safer, faster.

Main Stage, 1.45pm - Insolvency in the Supply Chain: Protecting Your Business in Uncertain Times - led by Jessica Evans, partner at Burges Salmon LLP, an expert panel will provide guidance on managing risk, preventing financial difficulties, and navigating insolvency when necessary.

Culture Change and Skills Hub, 1pm Building Connections: Meet Women Who Shape Construction - an inspiring lunch and networking event where a panel of role models will share their lived experiences,

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sparking conversation on the challenges and opportunities for women in construction. This event will also feature the announcement of the shortlist for this year’s UKCW Role Models.

Neil Gaisford, divisional director, construction, commented: “For anyone looking to advance their career, develop new skills and highlight a commitment to learning and development of their network, UKCW’s seminar programme is the perfect place to do so - with a recognised certificate of achievement which is acknowledged by industry leaders.”

With an overall theme of ‘where deals are made’, UK Construction Week (UKCW) London has announced a myriad of new features and co-located shows for the show in May. The only event designed to cater for the whole construction supply chain, UKCW London 2025 will not only be co-located with The Stone Show

BUSINESS INFORMATION FOR LOCAL AND CENTRAL GOVERNMENT | www.governmentbusiness.co.uk

UK Construction Week

& Hard Surfaces for the first time in its history, but will feature an array of exciting initiatives and exclusive launches.

After the success of its debut at the Birmingham show in October, UKCW London will also feature Onsite On Hire, making its return to London after 16 years. Onsite On Hire is a hire industry showcase designed to show the very best tools, compact plant and equipment exhibitors.

Another exciting feature for the show in May, and coming to UK Construction Week London for the first time, will be HVAC+R, which will see a showcase of heating, ventilation, air conditioning and refrigeration solutions.

UKCW London attracts over 18,000 visitors, and runs alongside The Offsite Show, making it the largest construction trade show in the capital.

The 2025 event will also feature a new VIP pass,

allowing visitors to elevate their experience for just £99 per day. The new pass allows VIP guests to skip the queues with fast-track entry, relax in style in the exclusive VIP Lounge with complimentary coffee, a range of alcoholic and soft drinks, and a dedicated WiFi network throughout the day.

What’s more, free parking at the venue is included in the purchase of the ticket.

Following the London show in May 2025, UKCW Birmingham returns to the NEC from 30 September to 2 October 2025. M * Visitors simply scan the QR code at the registration desk to register their attendance and claim the CPD points.

FURTHER INFORMATION

To register for UKCW London for free, visit www.ukconstructionweek.com Issue 32.3 | GOVERNMENT BUSINESS MAGAZINE

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Trusted Cleaning for Councils, Education & NHS Facilities At CSC Cleaning Solutions, we specialise in delivering professional cleaning services to the public sector—including local councils, schools, universities, NHS sites, and construction projects.

We understand the critical importance of hygiene in education and healthcare settings — and our tailored services ensure environments are consistently clean, compliant, and cared for.

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Cleaning

Cleaning in public sector buildings Delivering cleaning services in public sector buildings comes with unique complexities, from listed heritage sites to tight budgets and diverse facilities. Through a collaboration with ASSIST FM, BICSc has helped empower cleaning professionals across Scotland with a pioneering training scholarship, as Denise Hanson commercial director at BICSc explains Cleaning in public sector buildings has always been an area fraught with complications.

The buildings themselves can pose unique challenges, as some often have heritage features and may even hold listed status. The breadth of building types that a public sector contract services is generally far broader than in the commercial sector. For example, it’s common for the public sector to encompass educational buildings, offices, and public housing, perhaps even care homes and sheltered accommodation. In commercial terms, each of these would be a sector in its own right, generally with a specialised team for the type of contract!

If you add to this the ever-tightening purse strings, then this is truly a challenging area.

Training The past year provided an opportunity for BICSc to work with ASSIST FM, they are the voice of Scottish Local Authority FM services, representing 32 local authorities across the Scottish nation.

ASSIST FM had previously organised a scholarship for their catering division and was keen to replicate the success of this for the cleaning service teams.

Working closely with their management team, BICSc developed a suite of courses that allowed the candidates to work at their own pace to completion. This tailored range of online courses provided information on environmental issues, how to buy ethical and efficient products, where robotics may fit, E

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Cleaning

“I will use the skills I have learned from this course to help the staff I support clean more efficiently” F or not, the science of cleaning, how to carry out meaningful building inspections, the methods to work out cleaning hours from a set of building plans and also having decided on the number of hours what other factors need to be costed to deliver a full cleaning service.

Basically, the fundamentals of successful cleaning service delivery.

The team were supported with additional support from We Are Extraordinary Training with two days of face-to-face leadership sessions.

Last December marked a proud moment for ASSIST FM as they celebrated the achievements of the first 18 scholars to successfully undertake the Cleaning Scholarship, each one of these scholars representing a different Scottish Local Authority. This first cohort was made possible by the contributions from the suppliers including Unico, Bunzl plc, Arrow County Supplies, Instock Group, Alliance and GMC Corsehill. It was lovely to see representatives from these companies at the awards ceremony for the scholars, this gave them a chance to see just what their commitment had helped to develop.

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I think the most rewarding part of developing this Scholarship was the feedback and enthusiasm of the scholars, who ranged from experienced managers to up-and-coming supervisors. Some examples are as follows.

“I will use the skills I have learned from this course to help the staff I support clean more efficiently with the proper cleaning equipment appropriate for the job in the area they clean with the knowledge I have gained.”

“This session will have a big impact on my performance for the better, especially the environmental section.”

“I found this module very interesting in the science behind the cleaning, things I may not have thought of before, for example, the difference in pH levels makes a difference with the chemicals that are being used.”

“I have learned so much more on the science of cleaning and why certain products work well in specific circumstances. The costing exercise was a major eye opener as I was used to looking from a staffing basis and it is the majority of the cost but to look at the logistics, the chemical costs machinery gives me a whole round picture.”

“Calculating and costing part of the training will help me in the future to correctly prepare cleaning contracts. Great practical part with all tips on how to measure buildings and plan workload. The greenwashing part will have an impact on choosing cleaning products in the future.”

BUSINESS INFORMATION FOR LOCAL AND CENTRAL GOVERNMENT | www.governmentbusiness.co.uk

Cleaning

There are several unique challenges that this sector faces, and the key staff need all the help and support that a robust training programme can deliver to successfully meet these Training benefits The benefits of training for the operatives, supervisors, and managers who are challenged to deliver cleaning services to their public sector portfolio cannot be highlighted enough. There are several unique challenges that this sector faces, and the key staff need all the help and support that a robust training programme can deliver to successfully meet these.

I am thrilled with the commitment that ASSIST FM are clearly demonstrating to their local authorities cleaning divisions and I look forward to meeting the scholars who have signed up for this year’s programme. I believe the benefits that the individual authorities found are shown by the number of candidates they had who

Professional Cleaning across London

Denise Hanson, commercial director, BICSc

wanted to take up the scholarship, with some councils running interview sessions to see who would get the contested place. Scotland is truly leading the way with its innovative programmes, investing in their staff so that they can offer the best possible services to their customers. M FURTHER INFORMATION

www.bics.org.uk

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020 87 800 800

info@odesa.co.uk

www.odesa.co.uk

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Advertisement Feature

Rope Access Contractors in London & UK

Height Excellence is a leading rope access contractor, delivering safe and reliable services for clients across London and the UK. We cover:

Abseiling Building Maintenance Abseiling Window Cleaning Atrium Cleaning & Maintenance Bird Spike & Netting Installation Cladding Installation & Removal

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Rope access: the superior choice for work at height In today’s fast-paced world, businesses must prioritise safety, cost-effectiveness, and environmental responsibility. Rope access has emerged as the leading solution for work at height, offering a range of benefits that traditional methods simply cannot match.

Firstly, safety is paramount.

Our rope access technicians are highly trained and adhere to stringent safety standards, minimising the risk of accidents. Unlike scaffolding or cherry pickers, rope access allows for quick mobilisation and reduced exposure to

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hazards, ensuring that your projects are completed with the utmost care.

Cost-effectiveness is another compelling reason to consider rope access. By significantly reducing setup time and eliminating the need for bulky equipment, businesses can save on labour and transportation costs.

This efficiency translates into quicker project completion, allowing you to focus on what really matters: your core business operations.

Finally, rope access is an environmentally-friendly alternative. The reduced

material usage and lower carbon footprint associated with rope access techniques align seamlessly with sustainable practices. By choosing rope access, you not only improve your bottom line but also contribute positively to the environment.

At Height Excellence, we pride ourselves on delivering exceptional rope access solutions tailored to your needs. Discover the smarter way to work at height— partner with us today! M FURTHER INFORMATION

www.heightexcellence.co.uk

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Fire Safety

Behind the façade – what is really happening with cladding remediation?

Eight years after Grenfell, thousands of UK buildings remain wrapped in unsafe cladding, despite billions in funding and mounting pressure for reform. George Edwardes from the Fire Protection Association investigates why progress has stalled, the human cost for residents, and what must change to prevent future tragedy Introduction Cladding is the outer layer of a building, often added for insulation, weather protection, or aesthetics. But when it is made from combustible materials, it can pose serious fire risks, as tragically highlighted by the Grenfell Tower Fire in 2017.

Despite billions in government funding and years of public scrutiny, remediation progress has been painfully slow, with many residents still living in buildings deemed unsafe. The article explores the current landscape of cladding remediation in the UK, the impact on tenants, and the challenges faced by industry, insurers, and government.

Current state Half of all affected buildings are yet to begin remediation, despite it being eight years since the launch of the Building Safety Programme, which was set up to identify and address unsafe cladding across the UK. To better understand the problem, buildings are typically split into three height categories: High Rise (over 18 m); Mid Rise (11-18 m); and Low Rise (below 11 m).

High-rise buildings have been the government’s immediate focus. Encouragingly, most with Aluminium Composite Material (ACM) cladding have either started or completed remediation, with just 4 per cent remaining. E Issue 32.3 | GOVERNMENT BUSINESS MAGAZINE

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Do you know how long it takes for a fire to spread?

Fires can spread quickly; within 30 seconds a small fire can turn into a major one.

Within the fabric of a building there is always a potential for fire and smoke to spread through concealed cavities which act as ‘open chimneys’.

In a fire situation this ‘chimney effect’ creates a path for the hidden spread of fire, both vertically and horizontally, putting people and property at risk.

tested under BS476: parts 20/22 and have been certified by an approved third party.

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F However, for high-rise buildings with other dangerous materials, only 46 per cent have completed remediation works (Estimates based on the Building Safety Fund as of February 2025). The government now aims to finish all high-rise remediation by 2029.

The urgency of this work was brought into sharp focus by the major fire at a high-rise block in Dagenham in August 2024. That building was nearing the end of its remediation process when the old cladding caught fire. The blaze caused significant damage, affecting around 60 per cent of the first four floors and over 80 per cent of the fifth and sixth. The block was ultimately demolished in December 2024.

Fire Safety

The government currently judges risk based on height, leaving a blind spot for low and wide buildings Mid-rise building remediation has only just started. Just 4 per cent of buildings in scope have completed remediation, while a staggering 86 per cent yet to even begin (Estimates based on the Cladding Safety Scheme as of February 2025). The government has pledged that all mid-rise buildings will have begun remediation by 2029. Meanwhile we continue to have significant cladding fires such as Barking (2019), The Cube – Bolton (2019), Crystal Court (2021), New Providence Wharf (2021), and Mosaic in Slough (2024).

Low-rise cladding isn’t even on the government’s radar yet, despite a significant fire in Finchley in June 2023 where the PVC cladding caught fire and spread to three other buildings. The government currently judges risk based on height, leaving a blind spot for low and wide buildings such as terraced houses or hospitals. The government has announced that this process of basing risk solely on height is currently under review.

Impact on residents Thousands of residents remain trapped in buildings with unsafe cladding, unable to sell their homes. It’s hard to overstate how E

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Fire Safety

One of the first challenges in cladding remediation is identifying and assessing the external wall system

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F unmooring it feels to see the value of the property you’ve worked your whole life for marked down to £0 by a professional evaluation.

I’ve had strangers call me in tears, emotionally shattered, desperate for answers that don’t exist. Many are facing maintenance costs that have doubled or tripled. Costs they have no choice but to pay, because they can’t move out.

If they can’t keep up, they face bankruptcy.

While the Building Safety Act protects leaseholders from paying for historical defects specifically related to the cladding system, they may still be financially liable for other safetycritical issues uncovered during the process.

These include: waking watch services; fire door remediation; missing fire compartmentation; inadequate structural protection or fire design; new evacuation systems; professional fees for remediation surveys and safety assessments.

These are all latent defects – serious failures that have only come to light because of the cladding crisis. They shouldn’t have existed in the first place.

On top of this residents are facing rising insurance premiums because their building isn’t as safe as the insurers originally thought it was.

And then there’s the lack of communication.

Since 2023, residents have the legal right to be informed of the key findings in their building’s

fire risk assessments. But when you speak to residents, this often isn’t happening. Many still feel completely in the dark about the safety of their own homes.

The emotional toll is profound. Two-thirds of residents say the situation is impacting their mental health. In one heartbreaking case in 2021, a woman who couldn’t see any other options, took her own life.

Why does it take so long?

This is a simplistic summary of the steps required to remediate a building with unsafe cladding: identify and assess defects – often requiring a PAS 9980 assessment and EWS1 form completion by a competent professional; determine liability – often requiring legal or negotiated resolution; explore funding options from relevant grants; plan remediated work; and complete the works and reassess.

The government says the main barriers to pace are: landlords being reluctant to act; not enough inspectors to enforce new regulations; social housing providers having varying capabilities and access to funding; disputes between developers and freeholders over access to buildings, scope of works, quality assessments etc.; and contractor capacity and a lack of skilled professionals to complete the works.

Fire Safety

While cladding remediation work is ongoing across the country, it often focuses solely on life safety What is EWS1 and PAS 9980?

One of the first challenges in cladding remediation is identifying and assessing the external wall system. This is typically done through a Fire Risk Appraisal of External Walls (FRAEW), following the methodology set out in PAS 9980. The results of this assessment can then be used to complete an EWS1 form — a document used to confirm to lenders and valuers that the cladding has been properly assessed and, if necessary, remediated.

To clarify: PAS 9980 is a method for assessing the fire risk of an external wall system and EWS1 is the process through which building owners confirm to mortgage lenders that the external wall has been assessed for the likelihood of requiring remediation.

PAS 9980 was fast-tracked and introduced in 2022 to accelerate cladding remediation and bring consistency to how fire risks are assessed.

Its purpose is not to resolve all fire safety concerns, but rather to address those that pose an immediate risk to life.

It has been widely praised for speeding up the remediation process and creating a more structured approach. However, it has also attracted criticism, particularly over the cost of assessments, the time they take to complete, and concerns about inconsistent or unreliable conclusions.

A key challenge is the limited number of qualified professionals available to carry out these assessments. That number may shrink further, as the Home Office has confirmed that all fire risk assessors will soon need to be thirdparty certified by UKAS, with a legal mandate expected later this year. While this change is likely to be welcomed for raising standards, it may create short-term pressure on the already limited pool of assessors.

The authors of PAS 9980 released a paper last year highlighting instances of misinterpretation.

Some assessors were carrying out unnecessarily detailed assessments on buildings that didn’t require them, while others were doing too little and not following the proper methodology.

In response to this, PAS 9980 has been revised to improve clarity and reduce ambiguity. The E Issue 32.3 | GOVERNMENT BUSINESS MAGAZINE

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Fire Safety

Despite billions in government funding and multiple new policies, many buildings are still unsafe F draft revision is currently open for public comment on the BSI website until 6th June.

While the updated version doesn’t introduce fundamental changes, it aims to make the document shorter, clearer, and easier to apply.

Importantly, assessments carried out using the updated version should not lead to different outcomes from those carried out using the current edition.

Insurers’ perspective While cladding remediation work is ongoing across the country, it often focuses solely on life safety, in other words, ensuring everyone can escape the building before the fire spreads.

It often doesn’t give any consideration to property protection.

For example, PAS 9980, the guidance often used in these assessments, allows for what it terms a “tolerable rate of fire spread” — which can mean fire spreading from floor to floor in as little as 15 minutes. It also accepts the possibility that fires may break out in multiple compartments of a building.

But as the Dagenham fire demonstrated, even if the building only has a small percentage of combustible materials this can result in significant damage. In that case, the damage was so severe the building had to be demolished. Insurance is based on risk. Insurers have to consider if a cladding fire could lead to a total loss of the building.

Insurers have several concerns about the current approach to remediation: cladding is often not being remediated to the same standards required for new buildings; assessors are allowed to make judgments about cladding safety based on opinion or desktop reviews, without the support of fire test data; significant amounts of combustible material are being permitted to remain on buildings.

From the insurer’s perspective, there are steps that could be taken to reduce insurance premiums and improve the resilience of buildings: use materials backed by robust fire test data; avoid relying solely on fire engineering judgement; maximise the use of

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non-combustible materials; improve internal compartmentation to slow fire spread within the building; install sprinklers to suppress a fire before it’s grown out of control; and design the building to resist fire without depending on fire service intervention.

Insurers emphasise the importance of being involved early in the remediation process — not brought in after the work is complete, when it may be too late to make necessary changes. Unfortunately, neither PAS 9980 nor government guidance currently accounts for property protection, and insurers are often only engaged at the end of a project.

Summary Eight years on from the Grenfell Tower tragedy, the UK continues to grapple with the complex and emotionally charged challenge of cladding remediation. Despite billions in government funding and multiple new policies, many buildings are still unsafe, and thousands of residents remain trapped in homes they cannot sell — facing financial strain, rising insurance premiums, and mounting mental health pressures.

While progress has been made in high-rise buildings with the most dangerous cladding types, the majority of mid-rise and low-rise buildings remain untouched. Fires continue to highlight ongoing risks, and the government’s current height-based approach is under review.

It is important to acknowledge the meaningful progress made since 2017 The remediation process itself is long and complex, involving building assessments, liability disputes, funding challenges, and a shortage of skilled professionals. PAS 9980 has brought consistency to risk assessments but has also faced criticism for cost, complexity, and inconsistent application. It is now under revision to improve clarity without changing its core outcomes.

From an insurer’s perspective, current approaches focus too heavily on life safety, often overlooking property protection. Concerns remain about combustible materials being left in place, reliance on desktop assessments, and a lack of early insurer involvement. Measures like improved compartmentation, sprinklers, and non-combustible materials could improve both safety and insurability.

However, despite the slow and often frustrating pace of remediation, it is important to acknowledge the meaningful progress made since 2017. A number of key reforms and initiatives have helped reshape the UK’s cladding and building safety: 2020 - Building Safety Fund launched, providing funding for remediating buildings over 18 m.

Fire Safety

George Edwardes, the Fire Protection Association

2022 - PAS 9980 published, offering a consistent methodology for assessing fire risk in external wall systems.

2022 - Building Safety Repairs Pledge signed by major developers, committing to remediate buildings over 11 m.

2023 - Cladding Safety Scheme extended funding support to mid-rise buildings between 1-18 m.

2024 - Fire Safety Reinsurance Facility introduced to improve the availability and affordability of insurance for higher-risk buildings.

2024 – Grenfell Tower Inquiry concluded with the Phase 2 Report, with far-reaching recommendations for improving fire safety.

2025 – Government committed to implementing all recommendations from the Grenfell Tower Inquiry. L

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Surveying | Architecture | Projects

BL

BLAKENEY LEIGH EST. 1986

SURVEYING | ARCHITECTURE | PROJECTS

WHO WE ARE We are a first-rate property and construction consultancy, helping clients with project needs from design to completion; ensuring they are on time and on budget.

Councils, developers and housing associations choose our multidisciplinary team of architects, designers, cost consultants, surveyors and project managers to provide everything their projects need.

WHY USE US Because we’re recognised for consistently delivering quality. We know the importance of transparency and visibility throughout a project. Our clients recognise that we provide a clear and open approach which means that you always know the project status.

This clarity allows us to act as a conduit between the client and the contractors so that risks can be mitigated, costs can be managed and delivery is kept to schedule.

WHAT WE OFFER Blakeney Leigh offer multi-disciplinary services across multiple sectors.

Building Surveying Find out more

Drone Surveys Find out more

Architecture and Design Find out more

Cost Consultancy Find out more

Project Management Find out more

Employers Agent Find out more

Lead Paint Surveys Find out more

3D Capture & Modelling Find out more

Clerk of Works Find out more

Party Wall Etc. Act 1996 Find out more

Contact us info@blakeneyleigh.co.uk

Advertisement Feature

Blakeney Leigh offer clairty with the BSR process Following the Building Safety Act 2022, challenges can emege for developres and housebuilders. Blakeney Leigh offers insight

One of the differentiators between experienced cladding remediation surveyors over newer suppliers is often the recognition that there isn’t a ‘one size fits all’ solution.

Cladding remediation Since the Building Safety Act 2022 brought in legislation around higher-risk buildings and the duty of accountable persons, cladding remediation remains a key topic for developers and landlords. Indeed, the rules issued in 2022 continue to protect leaseholders of residential buildings above 11m in England from bearing associated cost with remediation.

Demonstrating experience is a must: The government funding and developer pledge schemes have bought many new practices to the table offering to assist with remediation.

Blakeney Leigh is not such a practice. We have been working in this sector for many years working with social landlords such as Southwark after the devastation of Lakanal House fire in 2009, as well as completing projects with Homes England under the ACM, BSF and now CSS funding schemes.

We also work with some of the country’s biggest housebuilders assisting with their developer pledge requirements.

The Building Safety Act (BSA) requires evidence of competence from your design, construction and professional team.

Having your Skills, Knowledge, Experience and Behaviors (SKEBs) assessed is a must.

The key elements that build up the right solution include: Understanding the current fire risk appraisal of external walls (FRAEW PAS9980); the incremental relationship between remedial work and reduction in insurance costs to find the right balance for clients and futureproofing to prevent additional costs being incurred at later legislation changes.

The UK government is increasing pressure for buildings over 18m to be remediated by 2029 and that buildings over 11m will have a completion date for remediation.

Building Safety Regulator (BSR): The BSR process has unintentionally slowed down many projects due to the timeframes for applications not being met. That said the BSR process provides a route to compliance and accountability, so the wait will be worth it for building owners and residents alike.

Blakeney Leigh have provided a number of documents to allow building owners to understand their liabilities in relation to HRBs and the BSR application process.

Feel free to use our interactive flowchart and associated project analysis tool to determine if your project requires a BSR application.

If you want to learn more about how fire safety regulations have changed and how you can remain compliant read our free White Paper. M FURTHER INFORMATION

wwwblakeneyleigh.co.uk Issue 32.3 | GOVERNMENT BUSINESS MAGAZINE

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Specialist Cladding Contractor

DELIVERING EXCELLENCE IN CLADDING REMEDIATION & EXTERNAL FACADES WHY WORK WITH US? 25 years of trusted industry experience.

Expert fire safety strategies and services.

Funding process support.

Specialist technical design service.

Access to industry-leading cladding and render systems.

End-to-end project and site management.

Skilled installation with full compliance guaranteed.

Your Trusted Partner 01329 889408 estimating@ttfacades.co.uk www.ttfacades.co.uk

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Why partnering with a cladding remediation specialist matters For housing providers, councils, and leaseholders, choosing an experienced cladding remediation contractor is essential to ensuring buildings are safe, compliant, and future-proof

These specialists bring the technical knowledge and regulatory insight needed to address façade risks responsibly, helping duty holders meet evolving building safety requirements while protecting both residents and investments.

With a trusted contractor in place, remediation can be delivered to the highest standards of quality and compliance. Just as importantly, experienced teams understand the sensitivities of working in occupied homes, ensuring that safety, communication, and minimal disruption remain at the heart of the process.

T&T Facades: 25 Years of trusted façade expertise: With over 25 years as an established and credible contractor, T&T Facades is a trusted name in façade remediation and construction across the south of England. We’re an awardwinning regional specialist, delivering full façade packages tailored to the needs of both public and private sector clients.

In response to post-Grenfell safety reforms, we’ve played a key role in re-cladding highrise residential buildings, supporting housing associations, local authorities, and building owners to create safer, fully compliant homes.

Our capabilities span rainscreen, timber, aluminium, composite and render cladding systems, as well as fire-rated glazing, windows, and doors.

Our in-house technical and design team brings over 100 years of combined experience,

enabling us to navigate building regulations, value engineering, and design-for-build with precision. We proactively resolve challenges to keep projects running on time and on budget, while delivering outcomes that residents and stakeholders can trust.

Backed by strong supplier partnerships and a collaborative approach, we offer solutions that are not only cost-effective and durable, but also visually in-keeping with local communities.

Our clients include respected contractors and housing partners such as Kier, Mountjoy, Galliford Try, and CBRE. At T&T Facades, we don’t just deliver façades, we bring 25 years of reliability, commitment, and expertise to building safer homes, strong relationships, and long-term value for everyone involved. M FURTHER INFORMATION

For free expert advice contact us on estimating@ttfacades.co.uk or call 01329 889408

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Wireless Everywhere

FIRE DETECTION AND ALARM SYSTEMS

SAVE & UPGRADE your Waking Watch!

Switch To The World’s First EN 54 Certified and 100% Wireless Fire Detection and Alarm System Minimal disruption to buildings & occupants with no cabling required Reduced installation time and cost 20 x faster to install than wired systems Seamless integration with Cygnus ALERT remote monitoring platform

Contact Us 01432 279000 sales@cygnus-systems.com

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The advantages of wireless fire detection and alarm systems over Waking Watches Stephen Marsh, head of sales at Cygnus, explains why the 100 per cent wireless and EN 54 certified fire detection and alarm system, SmartNet, should be installed to replace the temporary measure of Waking Watches

According to the London Fire Brigade1, over 1,000 buildings in London require Waking Watches due to fire safety issues. A Waking Watch2 is a system where trained individuals patrol a building to detect fires, raise alarms, and manage evacuations. This is necessary if dangerous cladding is found or if the evacuation policy needs to change to simultaneous evacuation.

The median monthly cost per building for Waking Watches is £11,361, with a median monthly cost per dwelling of £1373. While remediation is ongoing, it could be years until cladding on some buildings is replaced, resulting in continued costs and worry for occupants.

The National Fire Chiefs Council (NFCC)4 advises that where Waking Watches are implemented, sustainable means for supporting evacuation should be planned within a month to allow transition away from Waking Watches.

Wireless fire detection and alarm systems are particularly suitable as replacements for Waking Watches because they can be installed quickly and without the need for extensive building modifications. Wireless systems offer flexibility and ease of maintenance, making them a practical and efficient solution for enhancing fire safety.

Introducing SmartNet: a revolutionary solution The SmartNet wireless system simplifies installation and commissioning with minimal disruption to buildings or occupants. Utilising Cygnus’s patented wireless mesh protocol, SmartNet is up to twenty times faster to install than wired systems. It is the world’s first EN 54

certified and 100 per cent wireless fire detection and alarm system that rapidly detects smoke or heat whilst being resilient to false alarms.

SmartNet eliminates the need for costly cabling, ensuring minimal disruption for tenants and enabling installation in days. The powerful mesh network reduces the need for radio surveys, further speeding up installation.

Moreover, SmartNet seamlessly integrates with Cygnus ALERT, which provides a remote notification and monitoring service, enabling swift responses to on-site situations.

The range includes the scalable SmartNetPro, with a panel capability of 511 devices and up to 96 zones. With the ability to network up to 5 control panels, SmartNet-Pro provides an extensive solution of over 2500 devices. The cost-effective SmartNet-100 enables systems with up to 100 devices from one control panel.

Cygnus offers solutions to meet diverse project requirements.

Offering a major advantage with its quick and non-intrusive installation, SmartNet preserves the building’s integrity and ensures minimal disruption to occupants. Its rapid deployment requires little to no structural modifications, allowing daily life to continue uninterrupted. M FURTHER INFORMATION

visit www.cygnus-systems.com, and read more about how Cygnus can help with Waking Watches here.

References 1. https://www.bbc.co.uk/news/uk-england-london-60291553 2. https://www.thefpa.co.uk/advice-and-guidance/advice-andguidance-articles/what-is-a-waking-watch-#:~:text=of%20 evacuation%20management.-,',to%20support%20the%20 evacuation%20strategy 3. https://www.gov.uk/government/publications/ building-safety-programme-waking-watch-costs/buildingsafety-programme-waking-watch-costs 4. https://nfcc.org.uk/new-edition-of-the-simultaneousevacuation-guidance-seg-published/

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www.zssfacility.co.uk control@zssfacility.co.uk

NEED A WAKING WATCH, FIRE WATCH OR FIRE SAFETY MANAGER? Following the Grenfell Tower tragedy, our Waking Watch Service provide a proactive, tailored and reassuring fire safety presence. In line with NFCC guidance, and recognise industry accreditation we work closely with building owners, landlords, managers, stakeholders to design and implement tailored evacuation strategies, resident engagement programmes, and smart monitoring using the latest NFC technology. Ideal for properties with risks such as unsafe cladding, compartmentation issues, faulty or new fire alarm systems.

x

FIRE SAFETY SERVICES TO ENSURE YOUR PREMISES AND OCCUPANTS ARE IN SAFE HANDS AND PROPERLY PROTECTED FROM THE THREAT OF FIRE 24/7 • • •

Comprehensive Risk Mitigation Peace of Mind for our Clients and Client's Residents Fully Compliant with Latest Legislation

We’d love to talk to you about your unique Security, Waking Watch, Empty or Void Property requirements.

Please get in touch with our team to find out how we can help protect, secure and maintain your property today!

In response to the Grenfell Tower tragedy, the Waking Watch Service ensures a vigilant fire safety presence

Following NFCC guidance, we collaborate with building owners, landlords, and property managers to implement effective fire safety strategies in unsafe cladding, no or faulty fire alarms or buildings with compartmentation issues.

At ZSS FACILITY, we deliver more than services—we deliver peace of mind. As a specialist provider in Waking Watch, Fire Marshals, Property Guardians, and Facilities Management, we offer a fully integrated, riskled solution designed for safety, compliance, and efficiency.

In response to the national cladding crisis and ever-evolving fire safety legislation, we have positioned ourselves as one of the UK’s most trusted Waking Watch providers, working in line with NFCC guidelines and evolving building safety regulations. Our trained fire wardens and safety managers provide vital 24/7 coverage in buildings with cladding remediation or facing interim fire risk challenges. Our marshals use the latest NFC tag technology to ensure the property is patrolled regularly, and all-hazard points are checked, ensuring the highest levels of fire risk mitigation.

We serve a wide range of clients including one of the UK’s largest care providers, prominent housing associations, local councils, and even the Scottish Government, where we lead

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ZSS FACILITY: Leading the charge in fire safety & facilities management labour deployment for national waking watch projects. Our experience spans private, public, and government sectors—delivering robust site documentation, risk assessments, evacuation strategies, and project management for highrisk residential and mixed-use developments.

From day one, our approach has been proactive, professional, and deeply collaborative. Our 24/7 manned operations centre, national labour supply chain of 1000+ operatives, and dedicated contract managers ensure we respond swiftly, safely, and in alignment with regulations and client expectations.

What sets us apart is our commitment to turnkey delivery—from initial site surveys to full-service mobilisation and ongoing risk management. Every assignment benefits from our rigorous standards, qualified workforce, and industry-recognised accreditations, including UKAS ISO 9001:2015, SafeContractor, SafePQQ, and CoP 119 Code of Practice.

With over a decade of combined industry experience, ZSS FACILITY continues to set the standard for security, fire safety, and facilities management. Whether you are safeguarding vacant buildings, managing cladded high-rises, or need end-to-end project support, we provide the confidence and capability you need. M

ZSS FACILITY – Your Partner in Safety, Security, and Compliance.

FURTHER INFORMATION

www.zssfacility.co.uk control@zssfacility.co.uk

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The Blue Light Show

The Blue Light Show: A groundbreaking event for the emergency services community launches in London The Blue Light Show launches this year and is set to become the only cross-collaborative event focused on bringing together emergency services professionals This must-attend exhibition and conference will take place on 18-19 June 2025 at Olympia London, offering an essential platform to explore interoperability between services, share best practices, and equip professionals with the insights, tools, and skills needed for the future of emergency response.

Designed in collaboration with leading industry figures, The Blue Light Show is transforming the way we respond, protect, and save lives. This dedicated two-day event will bring together frontline responders, senior decision-makers, procurement teams,

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and suppliers, ensuring that emergency services professionals have access to the latest innovations, training, and networking opportunities.

Uniting the emergency services community for the future The Blue Light Show has been created in response to increasing demand for a sector-wide event that unites the police, fire and rescue, ambulance, coastguard, and search and rescue services in the capital. With the emergency services facing growing operational challenges,

BUSINESS INFORMATION FOR LOCAL AND CENTRAL GOVERNMENT | www.governmentbusiness.co.uk

What will visitors to The Blue Light Show have access to?

130+ world-class exhibitors Attendees will meet and interact with over 130 leading suppliers and innovators in emergency services, showcasing the latest advancements in equipment, vehicles, communication technology, protective gear, and operational tools designed to enhance frontline efficiency and safety.

A comprehensive conference programme Featuring 80+ expert-led sessions, the conference will cover critical topics, including leadership development, interoperability, crisis management, fire and rescue advancements, and frontline mental health and wellbeing strategies. Sessions will be delivered by renowned speakers from across the industry, providing invaluable insights into both current and future challenges.

Live demonstrations and interactive features The event will host a series of dynamic, handson demonstrations, allowing visitors to witness real-time applications of new technologies.

Attendees will experience live equipment showcases and training simulations, giving them the chance to assess how products could be implemented within their own teams.

The Blue Light Show

from technological advancements to budget constraints, the need for a dedicated forum to drive collaboration has never been greater.

Carmela Coop-Rodia, event director of The Blue Light Show, said: “We are launching this event to create a space where emergency services professionals can come together, connect, and access the tools they need to improve efficiency and effectiveness in their roles. With senior decision-makers, frontline responders, and leading suppliers all in one place, The Blue Light Show is set to become an essential date in the calendar for anyone working in the emergency services.”

Unrivalled networking opportunities With 4,500+ emergency service professionals expected to attend, this is the perfect environment to engage with like-minded peers, build long-term professional relationships, and share experiences on industry best practices.

Dedicated networking zones and informal meetups will ensure that attendees can make valuable connections with colleagues, suppliers, and key decision-makers.

Specialist zones and leadership forums These zones will focus on specific challenges such as digital transformation, procurement efficiency, improving response times, and strengthening inter-agency coordination. The Senior Leadership Forum will bring together high-ranking professionals to discuss policy, operational strategies, and collaborative solutions that will shape the future of emergency response.

Senior Leadership Endorsement The team behind The Blue Light Show work hard to serve the communities that we operate within and building strong partnerships with key industry bodies and associations is at the core of everything we do. E

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The Blue Light Show

F We’re proud to be collaborating with the following sector-leading organisations: Blue Light Card Foundation, AFSA, Air Ambulances UK, British Transport Police Federation, City of London Police Federation, Civil Nuclear Police Federation, College of Paramedics, Institute of Search and Technical Rescue, London Air Ambulance, National Independent Lifeboat Association, National Police Healthcare Scheme, NFCC, The Firefighters Podcast and United Kingdom Rescue Organisation.

The Blue Light Show is also delighted to be working with a number of partners to deliver the following features: Emergency Medicine: Haemorrhage Control - in partnership with London Air Ambulance; First Responder Theatre - in partnership with College of Paramedics; Trauma & Extrication - in partnership with London Fire Brigade and UKRO; Rescue at Height - in partnership with Lyon, JCB and Petzl.

emergency planning team, The Blue Light Show will provide you with the tools, resources, and contacts needed to enhance your organisation’s resilience and effectiveness.

Attendees will leave the event better equipped to handle emergencies, adopt new technologies, and build lasting professional connections.

Visitor registration for The Blue Light Show is now open - don’t miss this opportunity to be part of the UK’s most exciting new event for emergency services.

Secure your place today and join thousands of emergency services professionals shaping the future of public safety. M FURTHER INFORMATION

The event takes place on 18-19 June at Olympia London. Register for UKCW London for free here or visit www.bluelight.show for more information

A must-attend event for all emergency services professionals Whether you are a frontline responder, senior leader, procurement professional, or part of an

Find out more and register to visit at www.bluelight.show TBLS Visprom ad A4 - all services - GovBus.indd 1

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25/04/2025 14:56

Published by

020 8532 0055 | www.psi-media.co.uk

For all the latest news on digital solutions and innovation in the public sector

Sign up for your free digital subscription by visiting our website www.governmenttechnology.co.uk

Waste Management

Smart solutions for food waste With household food waste costing £17 billion a year and new legislation now in force, councils are turning to tech to tackle food waste Food waste in the UK is a big problem, equating around 10.7 million tonnes. By weight, 60 per cent of total food waste comes from households, more than waste food from farms, manufacturing, hospitality, and retail combined.

The value of the edible parts of household food waste in 2021 amounted to £17 billion, which is £250 per person per year. This puts considerable strain on councils, supermarkets, and individuals to limit individual food waste.

Food waste is both a financial burden, as well as an environmental one, as food waste releases gases like methane as they breakdown in landfill. The charity Waste and Resources Action Programme (WRAP) estimates that the greenhouse gas emissions associated with waste food and drink in UK households alone accounted for approximately 18 million tonnes of C02 equivalent in 2021 and 2022.

Waste management in the UK is devolved, and is also managed by councils, meaning that some local authorities collect food waste as a separate waste stream, and others do not. All of this is set to change, however, now Simpler Recycling legislation has come into place. As of

31st March 2025, businesses and non-domestic premises across England will need separate waste streams for glass, metal, plastic, paper, and food waste, with this legislation to be extended towards households on 31st March 2026. A key detail for councils is weekly food waste collections, which are in various stages of progress across the country, with some councils already carrying out this measure and some needed to put a plan into action.

As it stands, councils are already under increased financial pressures, with one in five potentially facing insolvency by the end of 2025. Under tightening budgets, councils will need to deliver essential services, whilst also implementing stricter waste management measures imposed by the government. The Department of Food and Rural Affairs does have aid available, but this will not cover the full cost of collecting and disposing of food waste, with come councils concerned that this capital funding is not enough.

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Waste Management

F to tackle food waste at its source, letting them shift reactive waste management to proactive waste prevention.

Technology Nowadays, there is a wealth of technology available that can help with reducing food waste, from tracking produce on its journey to supermarket shelves, to harnessing artificial intelligence (AI) by calculating when some foods might be more popular than others. All of these technologies work to reduce food waste at its source, which is particularly important as, according to WRAP, 75 per cent of edible food waste did not need to have been thrown away.

Internet of Things Internet of Things (IoT) describes a network of physical items (“things”) that form a network once connected using sensors, software, and other technologies. Connecting objects to the cloud allows them to exchange data with other IoT devices and those working with them. IoT

Nowadays, there is a wealth of technology available that can help with reducing food waste

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devices could thus be used to track food as it is transported to supermarket shelves using sensors that monitor temperature, humidity, and other environmental factors that affect shelf life. IoT could also be used in inventory management, allowing companies to track stock levels and predict when restocking is needed, preventing food stuffs from being overstocked.

Artificial Intelligence Using AI, demand patterns for certain products can be analysed, providing insights to ensure the right amount of produce is grown. AI algorithms can additionally predict which products are at risk of spoiling before they are inedible, freeing up administrative burdens from workers and allowing them to focus on redistribution, rather than also keeping track of entire inventories of stock.

Data and analytics Supply chain data can be analysed to identify inefficiencies and areas for improvement, which will prevent losses during transport and storage, and predictive analysis can be gathered from data. This will help producers and retailers better plan their production and purchasing levels, reducing the risk of surplus that could end up discarded.

Numerous councils across England have implemented smart bins

Waste Management

Opportunities for councils: smart bin sensors These technologies work best when implemented along the supply chain, with farmers, distributors, retailers, and central and local governments working together to reduce food waste. Some strategies, like using AI to calculate supply and demand for farmers, are exclusive to certain environments, and aren’t also applicable to local authorities.

Smart bins, however, can be used by the council to intercept food waste before it makes it into landfill, where its breakdown will release greenhouse gases. First used in the UK in 2011, several trials by local authorities have proved successful, with many councils implementing them in their communities. The bins alert councils when they are almost full, which reduces the number of useless trips waste management workers need to carry out, lowering costs, carbon emissions, and boosting local authorities’ productivity and efficiency.

Smart bins have sensors that provide insights into the amount and type of waste in the bin, and have fill-level sensors that recognise when the bin is almost full. Powered by the sun, compactors compress waste, allowing them to fit up to eight times the amount of waste and prevent overflowing.

Some bins also filter waste depending on what it is, ensuring no recycling or food waste ends up in landfill, allowing food waste to be transformed into energy, fertiliser, or compost.

Numerous councils across England have implemented smart bins, with Manchester City Council spending £250,000 on 51 solar-powered smart bins, City of Wolverhampton installing 700 smart sensors in pre-existing bins, and Liverpool City Council having trialled 20 ‘super’ smart solar bins last summer.

Food distribution In February, the Department of Food and Rural Affairs announced that it would deliver £15 million for food distribution charities, with grants starting from £20,000. Named Tackling Food Surplus at the Farm Gate, the scheme aims to solidify links between farms and charities, giving funds to charitable distributors to ensure that surplus food reaches those who need it most. Although applicants must be from the not-for-profit sector, partnerships are allowed to enhance distribution, which could foster collaborations between councils and charities.

Charities specialising in distributing food surplus to those who need it most often collaborate with local councils, and can benefit from local authorities’ increased resources, manpower and connections with the wider community. In Richmond, for example, the local charity The Real Junk Food Twickenham runs regular food surplus food distribution session at the Linden Hall Community Centre.

Hounslow Connect, part of Hounslow Council, has partnered up with the Felix Project to offer free fruit and vegetables that would have otherwise gone to waste. The Felix Project is London’s largest food redistribution charity that aims to ensure food that would otherwise have gone to waste is instead feeding families in need.

Although councils are under immense pressure: to work with tightening purse strings, to show tangible change to their communities, and to implement new food waste regulations, they are showcasing both resilience and adaption through taking up technological and digital methods to reduce food waste at the source. L Issue 32.3 | GOVERNMENT BUSINESS MAGAZINE

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Advertisement Feature

Bradshaw unveils new all-electric, compact RCV line-up for smarter urban waste management Bradshaw Electric Vehicles, one of the UK’s leading manufacturers and suppliers of electric vehicles and waste management solutions, has launched a new range of Refuse Collection Vehicles which are specifically engineered to tackle the challenges of urban waste collection The Refuse Collection Vehicle range, which includes the Goupil G4, the long-wheelbase G4L and Bradshaw’s pedestrian PFB1500, are each expertly designed to improve how local authorities and waste management companies operate in confined urban areas.

All three models have been made available in three body configurations: hopper only, hopper and bin lift as well as hopper, bin lift and compaction arm.

Both the Goupil’s and Bradshaw’s RCVs are compact, agile, highly manoeuvrable and ideally suited to towns, high streets and pedestrianised areas. Their compact dimensions enable access through street barriers and around street furniture, while electric powertrains ensure a silent and pollution-free operation, making them an efficient alternative to traditional refuse collection methods.

The road-legal Goupil G4 is available with two lithium battery options, offering either a 62-

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mile or 101-mile range on a single charge. The standard G4-RCV has a 2.0m3 hopper and a payload of up to 740kg and works with 120-, 240-, and 360-litre bins. The G4L Long-Wheelbase adds 500mm to its chassis, increases the volume to 3.5m3 and works with larger 660-litre bins.

Based on the popular PFB1500, which is available with a number of body options, including cage body, Bradshaw’s pedestriancontrolled walk-along RCV is designed to tackle the challenges of urban waste collection in areas with high pedestrian footfall and limited vehicle access.

The pedestrian-controlled RCV handles 120-, 240- and 360-litre bins and features a corrosionresistant aluminium hopper. The ergonomic tiller head provides a comfortable and precise operation and can be driven easily with either hand. With five braking systems, automatic hill hold, and advanced safety features, it ensures safe operation on slopes.

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All three RCVs feature corrosion-resistant aluminium bodies with a 90° tipping angle for easy waste disposal into larger containers or larger RCVs for satellite operations, streamlining waste collection rounds and reducing overall time on the streets.

The vehicles are set to be showcased for the very first time at the Commercial Vehicle Show at Birmingham’s NEC later this month on the Bradshaw EV stand.

With increasing pressure on local authorities to reduce emissions and improve air quality, traditional diesel-powered waste vehicles are no longer viable. Bradshaw’s latest offering addresses these concerns by providing a zeroemission, cost-effective solution tailored for urban environments.

The Goupil G4 RCV in particular arrives at a crucial time for waste management operations following the introduction new recycling regulations coming into effect on 31st March 2025, requiring businesses across England that produce more than 5kg of food waste per week being legally required to segregate food waste from general waste.

Ramsy Labassi, marketing manager of Bradshaw Electric Vehicles, commented: “As a company that is continually looking to

innovate and respond to the evolving needs of its customers, we have introduced this new RCV range to offer a more sustainable and efficient solution for urban waste collection.

“Urban zones are becoming increasingly difficult for traditional waste collection vehicles to navigate due to rising congestion, restricted access zones, low-emission regulations, and the continued pedestrianisation of city centres and high streets. However, Bradshaw’s new compact RCV range has been purpose-built to overcome these challenges, offering local authorities and waste contractors a practical and zero-emission alternative that can easily access tight spaces and operate safely in areas with high pedestrian footfall.

“Both vehicles have been launched at a time where there’s a growing need from local authorities to improve efficiency in collecting waste, especially with the new food waste regulations coming into force recently, and we are delighted to already be receiving overwhelming interest for our new vehicles as they seek innovative and environmentally friendly alternatives to existing refuse collection practices – which typically involve large dieselpowered vehicles that simply have become unsuitable and impractical in line with how urban environments are evolving. M FURTHER INFORMATION

www.bradshawev.com

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Local authority and public sector vehicle auction specialists Professional vehicle de-fleet and remarketing services

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HGV Sales Executive & Auctioneer 07860 650439

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01530 833535 www.fleetauctiongroup.com

RTX 2025

Road Transport Expo returns for 2025 If you’re in the market for vehicles, equipment or technology for your local government fleet, then make sure to mark Road Transport Expo in your summer diary!

If you work in local government, then mark your calendars for this year’s Road Transport Expo (RTX) – which is gearing up to be the biggest and boldest to date.

From 24-26 June, RTX 2025 will take over NAEC Stoneleigh in Warwickshire, showcasing everything from the latest in truck technology and fleet equipment through to workshop tools, camera technology and training/legal specialists.

It’s now firmly established as a key business event for anyone in the commercial vehicle industry, and there’s no better place to get ahead of the curve and discover what’s new and trending when it comes to truck bodies, municipal hire, tippers, trailers, tankers, materials handling and much more.

With 300-plus exhibitors already confirmed and the list growing daily, there is something for everyone at this bumper show, with its unique ‘all about the truck’ focus at its core.

“We know from our pre-show registrations that a significant number of visitors plan to join us from local/central government and the wider public sector,” says Vic Bunby, RTX show director.

“We’re sure they won’t be disappointed with the wide range of stands to explore that are showcasing the next generation of innovative vehicle bodies and technology to drive efficiency and productivity in their operation.”

If you head over to www.roadtransportexpo. co.uk you can check out who’s exhibiting and easily filter by the type of products you are E Issue 32.3 | GOVERNMENT BUSINESS MAGAZINE

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2025

The one-stop industry event that’s all about the truck and everything related to it.

24 - 26 JUNE 2025 NAEC STONELEIGH

JOIN US

AT THE UK’S MUST-ATTEND TRUCK EVENT

LEARN

Get expert insights and essential industry updates from our seminars.

NETWORK

Meet, connect, and collaborate with fellow professionals in the industry.

EXPLORE

See the latest vehicles, products, and innovations from 300+ suppliers.

EXPERIENCE

Enjoy exciting live demos, static displays, and rideand-drives.

IT’S FREE TO ATTEND

Register now in just a few clicks and secure your free ticket today!

roadtransportexpo.co.uk IN ASSOCIATION WITH

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RTX 2025

F interested in. More than one-third of exhibitors have categorised themselves to be relevant to those interested in tippers, tankers, trailers, materials handling and waste/recycling, ensuring that there will be a comprehensive range of equipment to choose from.

Whether you’re looking to upgrade your bin wagon fleet, explore electric trucks or discover the latest in materials-handling technology, RTX

is the perfect platform to keep your operation at the forefront of the industry.

Then, of course, when you add in leading truck manufacturers, tyre specialists, training firms, safety equipment and fleet management experts, you will be spoilt for choice.

Industry insight RTX 2025 goes beyond just product showcases – it’s also a hub for knowledge. E

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RTX 2025

F A comprehensive three-day seminar programme will cover key topics that matter to those working in the industry, including decarbonisation, vehicle technology, future fuels and the latest road transport regulations and compliance updates.

These seminars can keep you ahead of the curve and help you ensure your business is prepared for the future.

A varied mix of keynote presentations, lively onstage discussions and informative presentations will be on offer all three days of the show to keep you engaged.

And our RTX ‘Big Debate’ panel sessions featuring the leading truck manufacturers will be back once more, with plenty of opportunity to get involved and ask questions relevant to your business.

Up close and personal At RTX 2025, attendees will have the unique opportunity to participate in a Ride & Drive event, where you can get behind the wheel of the latest trucks, including diesel models, electric variants and those powered by lowcarbon fuels.

You can also engage directly with OEMs on their stands to ask key questions about new and emerging technology or perhaps chat with industry training specialists to discover what courses are available to help upskill your workforce.

Heading around the showground, there will be product demonstrations galore taking place across the large exhibition halls and vast outside show zones.

“RTX has grown significantly since its launch in 2022 and has quickly become a must-attend event for the road transport sector,” says Bunby. “We are very much looking forward to welcoming visitors to NAEC Stoneleigh this June, including those working in the public sector and government fleet side of the industry.”

He adds: “Whether you’re in charge of a local authority vehicle fleet and workshop, or are looking for advice on working with industry partners to decarbonise your operation, you will find the show has something to offer you.”

Don’t miss out on this essential event – make sure to attend and position your business for success in the future of the road transport industry. M FURTHER INFORMATION

Entry and parking for all visitors is completely free and you can book your ticket today at www.roadtransportexpo.co.uk

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Get connected One of the standout features of RTX 2025 is its relaxed, informal atmosphere, despite remaining firmly focused on business. The event is designed to facilitate networking between industry professionals in a friendly and open environment.

If you’re looking to strengthen relationships with existing contacts, explore potential partnerships, or simply exchange ideas with peers who understand your challenges, RTX is where those conversations happen.

You can browse the wide range of companies already registered to attend at www.roadtransport.co.uk and these includes the likes of: Amey Highways, Balfour Beatty, Biffa Waste Services, Birmingham City Council, City of Bradford, Coventry Council, Dennis Eagle, East Staffordshire Borough Council, Environment Agency, Fareham Borough Council, Greenwich Borough Council, Leeds City Council, Lewes Borough Council, Metropolitan Police and many more.

Engaging with such a diverse range of organisations provides a unique opportunity to gain fresh perspectives and identify collaborative opportunities that can drive real growth.

RTX exhibitors will also be pulling out all the stops when it comes to hospitality, so you can be sure of a warm welcome as you browse the stands.

And back again for 2025 will be the popular ‘Inn on the Green’, where you can take a pit stop and relax with colleagues and new acquaintances with a cool drink in (hopefully) the British sunshine.

BUSINESS INFORMATION FOR LOCAL AND CENTRAL GOVERNMENT | www.governmentbusiness.co.uk

RTX 2025

Who might we see there?

The full list of exhibitors can be found over at www.roadtransportexpo.co.uk, and with more than 300 now confirmed and the list growing daily, make sure to check out who you’d like to make a beeline for at RTX. Here’s a tiny selection of some of the companies you may like to explore:

Bucher Municipal - producing high quality machines across the road sweeping, sewer cleaning and winter maintenance industries.

Dawsongroup - committed to supplying trucks and trailers that future-proof customers’ businesses and meet their changing requirements. On display will be the latest in electric trucks, rigids and trailers.

Asset Alliance Group - a leading Fraikin - delivering comprehensive independent leasing, sales and asset finance commercial vehicle contract hire, fleet provider in the commercial vehicle sector. management and rental support to the UK Blakedale - a UK leading supplier of for more than 45 years. specialist traffic management and support Hireco - provides modern trucks, trailers, vehicles, including 3.5t, 18t & IPVs. Providing and LCVs, backed by expert service, smart inspection, maintenance & repair services for technology, and sustainable options. existing IPVs, road-marker posts including MV Commercial - a go-to supplier for hazard delineators, snow poles and bollards. specialist trucks, trailers, and vans, with six Bradshaw Electric Vehicles - manufacturer depots nationwide. of electric vehicles and distributor for Goupil, STH Specialist Truck & Trailer Hire - a all-electric, light commercial, zero-emission trailer & vehicle rental company, offering one road vehicles. The Goupil G2 and G4 offer a of the most diverse fleets in the UK. wide selection of body configurations to suit Thomas’s Vehicle Rental and Contract Hire various applications for low emission zones, - commercial vehicle rental & contract hire towns and city centres. company based in the West-Midlands.

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Street Furniture Image © Paul Gapper, NZSSDA & Boyd Carruthers, Stainless Works Ltd, March 2025

Smart, sustainable, stainless: the future of street furniture In parks, streets, and town centres, stainless steel street furniture is transforming urban environments. Kate Vale of the BSSA reveals how this material offers a perfect balance of beauty and durability In the modern urban landscape, the presence of well-designed street furniture plays a vital role in enhancing the functionality, aesthetics, and overall quality of public spaces. Among the various materials used, stainless steel has emerged as a preferred choice for street furniture due to its strength, durability, and visual appeal. From benches and bollards to waste bins and signage, stainless steel street furniture contributes significantly to both the physical and social fabric of public areas. For

local authorities, the use of stainless steel in public infrastructure represents not only a practical investment but also a commitment to sustainability, safety, and community well-being.

Stainless steel street furniture serves multiple purposes in public spaces. At its core, it provides practical solutions for everyday public needs. Benches offer seating for rest and social interaction; bins encourage cleanliness; bollards and railings help manage pedestrian and vehicular flow; and signage aids in navigation E Issue 32.3 | GOVERNMENT BUSINESS MAGAZINE

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Street Furniture

Stainless steel offers a clean, modern appearance that complements a variety of architectural styles F and information dissemination. These elements enhance the usability of parks, pavements, town centres, and transportation hubs, making them more accessible, orderly, and comfortable for all users.

Durability One of the primary reasons for the widespread use of stainless steel in outdoor furniture is its exceptional durability. Stainless steel is highly resistant to corrosion, rust, and damage from environmental factors such as rain, snow, and UV exposure. Unlike other materials,

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it does not degrade easily over time, even with constant exposure to the elements. This resilience translates into low maintenance costs and a long lifespan, making stainless steel a cost-effective choice for local governments managing tight budgets and vast public areas.

Safety and accessibility are enhanced through the use of stainless steel street furniture. Many designs incorporate features that cater to diverse public needs, including armrests for the elderly, tactile paving for the visually impaired, and protective barriers that prevent accidents.

Furthermore, stainless steel’s reflective

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Image © Paul Gapper, Stainless Works Ltd, New Zealand, 2025

properties can improve visibility in low-light conditions, contributing to a safer environment for pedestrians and motorists alike.

Aesthetics From an aesthetic perspective, stainless steel offers a clean, modern appearance that complements a variety of architectural styles, from historical city centres to contemporary urban developments. Its sleek and neutral look allows it to blend seamlessly into different settings while still standing out as a mark of quality and care. This visual appeal is important

Street Furniture

Stainless steel’s resistance to vandalism and tampering is particularly beneficial in urban areas for creating inviting public spaces that encourage community interaction.

Stainless steel street furniture not only offers durability and a sleek, modern aesthetic, but it also serves as a fantastic platform for integrating smart features like USB charging ports, wireless charging pads, solar-powered charging stations, Wi-Fi hotspots, LED lighting and environmental sensors. Embedding these features into public benches, bollards, lamp posts, or information kiosks elevates the urban experience.

For local authorities, the importance of stainless steel street furniture extends beyond immediate practicality. It represents an investment in long-term urban infrastructure.

The durability and low maintenance needs reduce the frequency and cost of replacements, freeing up public funds for other essential services. In addition, stainless steel is 100 per cent recyclable, supporting environmental sustainability initiatives and helping councils meet green policy targets.

Moreover, stainless steel’s resistance to vandalism and tampering is particularly beneficial in urban areas where public property may be at risk. It can withstand impacts and is difficult to deface or damage, which helps maintain the cleanliness and integrity of public spaces. This in turn fosters a sense of safety and respect within the community.

Conclusion In conclusion, stainless steel street furniture plays a multifaceted role in public spaces, contributing to functionality, safety, aesthetics, and sustainability. For local authorities, its use is not merely a matter of practicality but a strategic choice that reflects foresight in urban planning. By investing in high-quality stainless steel furniture, municipalities can create more liveable, attractive, and efficient public environments that serve current needs while preparing for future growth. M FURTHER INFORMATION

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Highways UK 2025

Highways UK 2025: Shaping the future of the road infrastructure sector Highways UK, in partnership with National Highways, has established itself as the UK’s dedicated highways and roads trade show: bringing together the people responsible for planning, developing, managing, maintaining, and future-proofing the nation’s roads networks Join us from October 15th–16th, 2025, at the NEC, Birmingham to exchange ideas, build your brand, form new connections and partnerships, grow your professional network and uncover new opportunities alongside us.

A gathering of industry powerhouses With an anticipated 11,000+ attendees, 360+ exhibitors, and 250+ speakers, Highways UK offers you a unique opportunity to connect with a large and exceptionally senior audience. It connects every segment of the highways sector: from local authorities and national agencies to private contractors, consultants, academics, and startups.

From policy-level decisions to handson infrastructure innovations, this year’s event will foster powerful conversations and showcase transformative technologies aimed at making UK roads safer and more resilient.

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What makes highways UK 2025 unique?

One of the core reasons for the popularity and success of Highways UK is its holistic approach to addressing challenges and opportunities in the sector. It blends a world-class exhibition with a cutting-edge multi-theatre conference, all while offering attendees curated networking opportunities and strategic insights into the future of road development and policy.

Key numbers at a glance 11,000+ visitors 360+ exhibitors 250+ expert speakers 40+ start-ups 30+ strategic partners 2 full days of networking and learning

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The conference: A 360-degree view of the highways sector The event features nine dedicated stages covering a wide array of subjects relevant to the entire highways value chain.

1. Keynote theatre Bringing together ministers, mayors, and CEOs to discuss how road investment drives economic growth, the role of roads in an integrated transport strategy, supporting

freight, future-proofing the network against extreme weather, contributing to the net zero agenda, and adopting a whole-systems approach to road safety.

2. Big thinking stage Tackling the industry’s most pressing strategic challenges, exploring diversity, inclusive leadership, the future of funding, attracting and retaining talent, and the impact of politics and governance on the sector.

Highways UK 2025

The exhibition: a marketplace for innovation The bustling exhibition floor is the heartbeat of Highways UK. With more than 360 global exhibitors, it represents a cross-section of the best in infrastructure design, digital solutions, construction technology, asset management tools, electric vehicle infrastructure, and more.

Attendees will experience live product demonstrations, preview innovative materials, and speak directly with vendors offering solutions in: digital engineering and construction; smart kerbside and traffic flow management; advanced materials and paving systems; sustainable drainage systems; carbon-neutral construction technologies; and intelligent transport systems.

Companies large and small - from multinational corporations to cutting-edge start-ups - use the event to launch new products, share case studies, and form strategic partnerships.

3. Strategic roads theatre National Highways outline their expectations when looking for collaboration and debate the key infrastructure challenges across the strategic road network including quality, sustainability and data.

4. Local authority theatre Focusing on local and regional collaboration, tackling key issues such as potholes, local road safety, changing mobility patterns, devolution and local decision-making, and building climate resilience against flooding.

5. Connected communities Exploring the integration of planning, data, kerbside management, urban development, public transport, bus franchising, the voice of the customer, and collaboration between local and national roads to create more efficient, accessible, and sustainable transport networks. E

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Highways UK 2025

8. Network resilience and renewal Focusing on maintaining and future-proofing road infrastructure, covering tunnel and bridge maintenance, asset management, road surface treatments, minimising disruption during upgrades, road condition monitoring, financing improvements, and extending asset lifespan.

9. Sustainability theatre Exploring the role of roads in achieving net zero, covering alternative fuels, biodiversity, clean air, social value, road runoff, water and noise pollution, net zero design, and the integration of renewable energy.

F 6. Civils and materials Showcasing cutting-edge advancements in carbon-negative materials, material innovation, the circular economy, and materials testing, highlighting sustainable, high-performance solutions for the future of highway infrastructure.

7. Digital roads Showcasing the future of smart infrastructure, featuring discussions on data, connectivity, BIM, AI, connected vehicles, autonomous vehicles, 5G, ITS technology, and the digitalisation of the road network.

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Start-ups zone: fostering future innovators One of the most dynamic parts of Highways UK is the start-ups zone, where early-stage companies present their game-changing technologies. This dedicated space allows startups to pitch to investors, engage directly with buyers, and gain valuable media exposure.

Speakers: the industry’s brightest minds Highways UK 2025 features an unrivalled lineup of senior speakers, including: Richard Bradley, head of strategy, Midlands Connect; Suzy Charman, executive director, Road Safety Foundation; Ryan Cooper, head of profession, Highways & Traffic, Transport for London; Marie-Claude Hemming, director of operations, Civil Engineering Contractors

Highways UK 2025

Association (CECA); Pam Turton, head of transport strategy, Sustainable Communities, Bath and North East Somerset Council; Nicola Bell, executive director, Major Projects, National Highways; Paul Campion, CEO, TRL; Jo Field, President, Women in Transport; Lawrence hackman, director of major projects, Transport for Scotland; Ann Carruthers, director of environment and transport, Leicestershire County Council; Darren Capes, intelligent transport systems policy lead, Department for Transport; and Sarah Randall, chair - smart parking, Transport Technology Forum Networking and business development The event is designed to facilitate deep connections. Using the official event app, attendees can: Set up one-toone meetings; match with potential collaborators; create personalised agendas; access digital post-event content.

In addition, networking lounges, meetups, and hosted roundtables provide intimate settings to engage with peers, prospects, and policymakers.

2025 offers value-packed content and unmatched access to sector leaders.

But why should you attend this year?

Stay ahead of legislative and funding changes; discover the latest in smart road technologies; connect with public sector decision-makers; benchmark your projects and procurement strategies; foster new partnerships and supply chain contacts; and discover ways to achieve your carbon-reduction goals.

Highways UK 2025 isn’t just an exhibition and conference - it’s where strategy meets implementation. It brings together the finest minds and most influential decision-makers to shape the roads of the future. As the UK gears up for another transformative decade in infrastructure development, the event will play a pivotal role in delivering smarter, greener, and more resilient road networks. If you’re part of the highways or broader transport sector, this is the one event you can’t afford to miss. M FURTHER INFORMATION

Register for your FREE ticket today: https://www.terrapinn.com/huk2025/GPSJ

Why you should attend Whether you’re a civil engineer, transport planner, sustainability manager, or local government official, Highways UK Issue 32.3 | GOVERNMENT BUSINESS MAGAZINE

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Conferences & Events

Manchester: the event city shaping sustainable success From carbon-cutting transport networks to smart hospitality and global connectivity, Manchester is setting a new standard for sustainable, future-facing events. Phoebe Rowe from Marketing Manchester explains Manchester isn’t just a city, it’s a global stage for business, events, and culture. With worldclass venues, unparalleled connectivity, and a pioneering approach to sustainability, it’s no wonder event organisers are increasingly choosing Manchester as their host city. As the heart of the Northern Powerhouse, the cityregion seamlessly blends its rich industrial heritage with unconventional modernism, making it an ideal location for conferences, exhibitions, and corporate gatherings of all shapes and sizes.

Strategically positioned in the UK, Manchester boasts exceptional transport links that facilitate effortless travel for both domestic and international delegates. Manchester Airport, the UK’s third busiest, offers direct flights to numerous global destinations, ensuring international attendees can arrive with ease.

The city’s extensive rail network provides frequent services to major UK cities, with London just over two hours away by train.

Sustainability In an era where environmental responsibility is paramount, Manchester is making significant strides towards net neutrality. The city has set an ambitious target to achieve net-zero carbon emissions by 2038, with a cornerstone of this initiative being the Bee Network, an integrated transport system designed to promote sustainable travel. Launched in phases, the Bee Network aims to create a seamless travel experience by connecting buses, trams, cycling, and walking routes across its ten boroughs.

Notably, Greater Manchester has become the first area in England to bring its buses back under local control in nearly 40 years.

Manchester’s dedication to sustainability extends to its hospitality sector. The Treehouse Hotel Manchester, for instance, exemplifies ecoconscious accommodation that was planned from the outset. Opened in Spring 2025, the hotel features reclaimed wood furniture and tree-inspired décor, creating a stylish yet E Issue 32.3 | GOVERNMENT BUSINESS MAGAZINE

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WELCOME TO OUR NEIGHBOURHOOD

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Conferences & Events

Manchester thrives as a centre of cultural and industrial innovation F environmentally friendly atmosphere. The dedication to sustainable hospitality reaches further across the city, with nearly 50 per cent of hotel beds in the city centre having a third-party sustainability accreditation, with many establishments having retrofitted older buildings to enhance energy efficiency, reflecting the city’s broader commitment to environmental responsibility and how it can weave into all parts of its approach.

Culture Beyond its logistical and environmental advantages, Manchester thrives as a centre of cultural and industrial innovation. The city has been recognised as the first ACES European Capital of Cycling for 2024, following significant investments in cycling infrastructure and the cities dedication to sports. Hosting an event in Manchester provides delegates with access to cutting-edge research, industry leaders, and a collaborative business environment. The city’s emphasis on sectors such as digital technology, advanced manufacturing, and life sciences fosters knowledge exchange and networking opportunities that can enrich any event.

Manchester’s Conference Ambassador Programme plays a crucial role in securing prestigious conferences for the city. By empowering local industry leaders and

academic experts to champion Manchester as a conference destination, the initiative enhances the city’s global reputation and fosters economic growth. These ambassadors leverage their expertise and connections to attract international conferences that align with Manchester’s strengths in key industries, further cementing its position as a leading business hub.

Enhancing its reputation as a business hub, Manchester also boasts a thriving cultural scene. Famous for its groundbreaking music legacy, the city has given rise to global icons spanning across various genres and decades, cementing its status as a creative powerhouse. E

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Conference & Events Founded in 1473, St Catharine’s College offers both modern and historic venues for conferences, events and fine dining located in the heart of Cambridge.

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Conferences & Events

F Visitors can experience world-class theatre at the Royal Exchange, explore cutting-edge contemporary art at HOME and the Whitworth, or delve into the city’s rich industrial past at the People’s History Museum. Manchester’s vibrant food scene further adds to its appeal, offering everything from Michelin-starred dining to independent bistros and lively food markets.

This diverse culinary landscape provides the perfect backdrop for networking and socialising over exceptional cuisine.

For those looking to unwind after a conference, the city’s dynamic nightlife and retail experiences cater to all tastes. The Northern Quarter’s eclectic mix of independent shops, cafes, and music venues provides a unique setting to explore, while Spinningfields offers high-end fashion and fine dining. Live music fans can enjoy performances at iconic venues such as Band on the Wall, ensuring there is no shortage of post-event entertainment.

Manchester’s packed events calendar continues to affirm its reputation as a premier conference destination. Following a successful 2024, which saw the city host global events like the MTV Europe Music Awards, Manchester is set to welcome major conferences in 2025, including CYBERUK and the UK Space Agency’s UK Space Conference. These prestigious gatherings underscore the city’s position as a leader in technology, digital innovation, and scientific advancement.

Event services To assist event organisers in harnessing all that the city has to offer, the Manchester Convention Bureau provides a suite of complimentary services. Their Venue Location Service aids in identifying the perfect setting for events,

Manchester’s blend of accessibility, diverse venues, sustainability initiatives, and cultural vibrancy positions it as a premier destination for event while the Accommodation Booking Service streamlines lodging arrangements for delegates.

Additionally, the bureau offers bespoke bid production and coordination of site inspections, ensuring that every aspect of event planning is handled with expertise and local insight.

Manchester’s blend of accessibility, diverse venues, sustainability initiatives, and cultural vibrancy positions it as a premier destination for events. The city’s proactive approach to environmental responsibility, exemplified by projects like the Bee Network and ecoconscious hospitality offerings, ensures that events held here align with contemporary values of sustainability and innovation. With robust support from the Manchester Convention Bureau, event organisers can confidently choose Manchester as the host city that will leave a lasting impression on delegates.

Victoria Braddock, managing director of Marketing Manchester, said: “Manchester has long been a city that knows how to host, from major global summits to unique, creative events. With its excellent transport links, cutting-edge venues and a strong culture of collaboration, it’s the ideal backdrop for events that aim to inspire and connect.” M FURTHER INFORMATION

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Translation & Interpreting

Diversity, equity, inclusion & growth through language services Raisa McNab, CEO of the Association of Translation Companies, explores how professional language provision underpins the UK’s public services, supports diverse communities, and drives global growth Translation and interpreting services form a vital part of the UK’s public sector infrastructure, and their role extends far beyond supporting individuals who do not speak English fluently. These services protect vulnerable people by ensuring they have equal access to essential public services, including healthcare, justice, education, and social services. Fundamentally, translation and interpreting also support the professionals working in public services, allowing them to perform their roles effectively and ethically. And beyond public services, language capabilities are the engine fuelling the UK’s diverse, multicultural communities, fostering growth on a global scale.

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Changing demographics and local needs As the UK’s demographics continue to evolve through policy decisions, migration patterns, and population development, so too must the language services provided to the public sector.

While census data provides us with a broad overview of the languages spoken in the UK’s multicultural communities, translation and interpreting needs are often highly localised.

Effective service provision must account for this by tailoring procurement and delivery strategies as flexible mechanisms to meet both the overarching trends as well as the often rapidly changing needs of local communities.

Even at the macro level, census data is helpful to illustrate how the UK’s linguistic landscape

Translation & Interpreting

has changed. While Polish remains the most commonly spoken first language in the UK (besides English and Welsh), the number of Romanian speakers has risen sharply – from 68,000 in 2011 to 472,000 in 2021. This significant growth, an increase of nearly 700 per cent, points to a corresponding surge in demand for language services in Romanian. On a micro, local level, language support needs can change and fluctuate dramatically due to migration or service needs, which can put local services under unexpected pressure.

To shed further light on regional differences, NHS England’s Language Barrier Populations Tool is a useful new resource to make visible the localised needs for interpreting and translation within the NHS but also for other public bodies.

For example, the proportion of the population facing an English language barrier is 2.9 per cent within University Hospitals Birmingham NHS Foundation Trust, compared to 1.5 per cent at University Hospital Southampton NHS Foundation Trust. These figures demonstrate clearly how linguistic needs differ significantly

It is inappropriate and potentially harmful to rely on children to interpret for their parents in settings such as healthcare or social services

between regions and underscore the importance of targeted, localised solutions.

The case for professional services In the provision of equal access to services, the importance of using qualified professionals in translation and interpreting cannot be overstated. It is inappropriate and potentially harmful to rely on children to interpret for their parents in settings such as healthcare or social services. Similarly, expecting bilingual staff to perform interpreting duties in addition to their primary roles places undue burden on these frontline professionals and compromises service quality. Language technologies including machine or AI translation tools, while useful in certain contexts, are not suitable for professional, complex, and sensitive situations.

Qualified interpreters and translators bring essential skills, including not only bilingual translation and interpreting proficiency and training, but also cultural competencies, ethics, and sector-specific knowledge. Reliable delivery of language services must provide for these trained professionals, supported by robust service infrastructure capable of delivering 24/7 coverage across both widely spoken and less common languages. Language service providers play a crucial role in coordinating this effort, ensuring quality control, and managing service delivery at scale. E Issue 32.3 | GOVERNMENT BUSINESS MAGAZINE

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Ensuring equitable access is a fundamental aspect of effective governance, social justice, and equal access to services and clear guidelines on service settings and modalities.

F Challenges experienced by public sector authorities Public sector organisations face a number of challenges in providing comprehensive and effective language services. Demand continues to increase due to population growth and continued migration, placing pressure on existing frameworks and systems. At the same time, tight budget constraints are limiting public sector authorities’ ability to expand and develop services. The dynamic nature of community demographics means that language needs can change quickly, requiring service providers to remain agile and responsive.

Another key challenge lies in service modalities, for example, in balancing the risks versus benefits between in-person, face-to-face interpreting and remote video or telephone interpreting services. Remote technologies can significantly improve access and reduce costs, but they will not be appropriate for sensitive or complex situations. Successful integration of remote interpreting can bring much-needed flexibility in terms of providing services at scale and balance the cost-efficiency ratio, but success will require willingness to adoption, careful planning, investment in technology,

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Solutions and strategic approaches To address these challenges, public sector authorities must adopt a strategic and forwardlooking approach. First and foremost, continued investment in language services is necessary to support the procurement and provision of inclusive, high-quality public service delivery.

Ensuring equitable access is a fundamental aspect of effective governance, social justice, and equal access to services.

A robust risk-based approach conceived in collaboration with stakeholders from the language services industry can help determine where investment, development, and technological innovations are best deployed. Framework agreements and highlevel contracts can be harnessed to harmonise fragmented terms and conditions across the sector, safeguarding access to qualified professionals, ensuring fair compensation for interpreters and translators, and creating a level playing field for service providers. These contractual mechanisms will help to foster longterm development of a healthy ecosystem for language service provision while allowing for effective, cost-efficient procurement.

Collaboration with professional associations and stakeholders in the language services industry is also essential. These partnerships can facilitate the identification and dissemination of best practices, support workforce development, and ensure that services remain aligned with the evolving needs of the UK’s multicultural communities and the professional standards that are needed to support the delivery of language services for the future.

Outcomes and broader benefits for global growth Support for languages both within the public sector, and within the wider society, offers clear and wide-ranging benefits for the UK’s diverse society, and its potential as a global leader in trade and international commerce.

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High quality translations at affordable prices with fast turnaround.

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Supporting multilingualism and language learning within the society, and across all levels of the educational system, promotes broader social cohesion

Translation & Interpreting

Translation and interpreting services within the public sector ensure that everyone, including those with limited English proficiency, can access the services they need in a language they understand. This is not only a matter of fairness but also one of effectiveness, as clear communication is essential for informed decision-making and appropriate service delivery. Language services also benefit frontline professionals by reducing the risk of miscommunication and enabling better outcomes. When public sector professionals are able to engage confidently with non-Englishspeaking clients, their work becomes more efficient, ethical, and rewarding.

Beyond immediate service delivery for the public sector, supporting multilingualism and language learning within the society, and across all levels of the educational system, promotes broader social cohesion and growth on a global scale. Public services that reflect and respect linguistic diversity help build trust, strengthen community ties, and support integration. In turn, a multicultural and multilingual society enhances the UK’s domestic resilience and international competitiveness. In this, the power of language capabilities is significant and

quantifiable, as research on UK SMEs carried out by Aston Business School shows that companies investing in language capabilities have 30 per cent better export success and profits than those that do not.

Recognising the strategic value of language services enables the UK public sector to fulfil its duty of care, uphold human rights, and support a more inclusive, responsive, and forwardlooking society. Supporting the UK’s diverse and inclusive multilingual, multicultural society brings clear, tangible benefits for global growth, trade, and export. M FURTHER INFORMATION

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Franchising

From public service to selfemployment: the franchise option explained Franchising offers a supported route into self-employment, well suited to those with experience in public service. The British Franchise Association explains how this proven model works—and why it could be the right fit for your skills and aspirations Facing redundancy can be a worrying time, particularly if you’ve had a long career in one sector, e.g. the civil or public service and you may (wrongly) believe, you don’t have the skills to start another career, but with an average age of a new franchisee in the UK of 49, you’re in very good company to start your next, highly successful and enjoyable career with a franchise.

The BFA (British Franchise Association) We are the BFA (British Franchise Association).

A standards-based association founded in 1977, we are the home of franchising in the UK. Not only do we hold a list of over 300 accredited franchise brands, whose models have been tested to ensure they are ethical and professional, meaning you can choose a

franchise safely, but we also provide regular educational events for franchisors and franchisees.

Franchising facts Before we go any further, we’d like to share some facts with you. According to the 2024 National Franchise Survey sponsored by NIC Services Group: franchising contributes £19.1 billion to the UK economy and the average turnover per franchise unit is £400,000.

There are 1,009 franchise systems in the UK, with 50,421 franchised units. 89 per cent of franchised units are profitable and, a figure we are particularly proud of, franchising has a less than 1 per cent commercial failure rate.

Compared to the 50 per cent failure of all startups within the first three years, this is a truly E Issue 32.3 | GOVERNMENT BUSINESS MAGAZINE

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Franchising

F phenomenal figure and all down to our method of using tried and tested business models.

What is franchising?

If you don’t know what franchising is, don’t worry, you’re not alone. Let’s start with the basics: franchising is a supported form of selfemployment.

How does it work?

You, the ‘franchisee’ buys a franchise from a ‘franchisor’, who owns the core business. This core business will have a proven track record of success and will have run at least a couple of trial franchise territories before it becomes a fully franchised business. Most will have been trading for many years before they decided to franchise.

Franchise fees In return for your one-off purchase fee and a monthly contribution, (either a fixed fee or, more usually, a percentage of your profits), you will be given an exclusive territory, and the franchisor will train you how to run your own ‘branch’ of the business.

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Franchising is based on support, and you’ll be fully supported by a head office team from the day you pick up the phone to the day you sell the business. The team will be on hand to answer your questions all day, every day, especially at the beginning.

The only thing the franchisor won’t do for you is go out and get customers and ‘do’ the work.

That’s 100 per cent down to the franchisee.

You’re not buying a job, you’re buying a business, there’s a big difference.

Support works Franchising works because people are very well trained and fully supported. It’s like being self-employed, but with a support team and infrastructures guiding you on what to do and this is why finding a supportive franchisor is so important, but more on that later.

Training and support As a franchisee you will attend intensive initial training, then possibly more training once you start trading.

Why franchise?

By franchising their business, the franchisor can expand their brand across the UK much more quickly, whilst also getting regular cash injections into the business, by selling new territories. The monthly income from all the franchisees goes towards paying head office salaries, maintaining national brand awareness through marketing, social media and PR, building and maintaining the website, software and systems and continuous support of the entire network.

As a franchisee you will attend intensive initial training, then possibly more training once you start trading

Who is suited to buying a franchise?

We love entrepreneurs; behind every franchise brand is someone who had an idea and worked until they made it happen and without them, we wouldn’t have a franchise industry. However, those kinds of entrepreneurs don’t make great

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Franchising

To become a member of the BFA and have their business listed on our website, a franchise must have undergone a thorough inspection by our standards team franchisees – and it’s important to recognise which category you fall into. Are you happy to follow a tried and tested model or would you be better going it alone?

Flexibility within the model Now that’s not to say there is no room for independent thought in franchising; some of the best franchisees are those that are trailblazers, seeing the model and making it their own, expanding and improving in areas they can, whilst still adhering to the model.

What background do franchisees come from?

A good question, that’s very easy to answer: Absolutely anybody. From dog groomers to social workers, university graduates and school leavers to retirees, nurses and teachers, from ambulance drivers to army officers and Brigadiers to fighter pilots, there is a franchise, at a price point and in a sector, that suits everyone. Our members’ listing pages are full of case studies about their top franchisees, take some time to explore their stories and see which resonate with you and your situation.

Six steps to buying a franchise safely When you decide to investigate buying a franchise, the most important thing is for you to buy a reputable brand, safely. As with any sector, there are rogue operators out there and as the self-regulatory body for franchising in the UK committed to ethical, professional franchising, we’ve got some advice for you.

Step one: look for the BFA logo To become a member of the BFA and have their business listed on our website, a franchise must have undergone a thorough inspection by our standards team, to ensure the business is profitable and ethically run. We want to make sure a franchisee can make a decent profit from their purchase and that they are entering into a fair partnership with the franchisor. We always recommend prospective franchisees to have

any legal documents checked by a franchise specialist solicitor (we hold a list on our website) before signing anything.

Step two: educate yourself The first thing we’d ask you to do is take our free ‘Prospect Franchisee Certificate’ available on our website. By the end of the course, you will have a much better understanding of what a franchise is, what it means to be a franchisee, the questions you might like to ask any potential franchisor and the funding options available.

We also run monthly online sessions called ‘Invest in a franchise’, where, for the nominal price of £10, we will provide you with everything you need to decide if franchising is a viable option for you and help you plan your next steps to finding a suitable brand.

These sessions are delivered by BFA accredited members, with a broad knowledge and practical experience in franchising, including specialists from the BFA together with legal and banking experts. A panel session will also feature guest franchisors and franchisees to really showcase both sides of the relationship.

Step three: research Once you’ve identified roughly the kind of franchise you’d like to buy, it is time to start researching. Obviously, you’ll want to look at their website, download their franchise brochure and read about them on the BFA website. Then you’ll want to ring them, have an initial chat and maybe agree to your first meeting.

On the Prospect Franchisee course, you’ll have come away with some questions you might like to ask the franchisor – during your own E Issue 32.3 | GOVERNMENT BUSINESS MAGAZINE

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Franchising

Talking to current franchisees is the single best way to tell if a franchise is a happy, well run business Talking to current franchisees is the single best way to tell if a franchise is a happy, well run business that you should invest in. No network is 100 per cent happy all the time, life rarely is, but if you are hearing the same very big problems from multiple franchisees, across different parts of the country, then you might want to look elsewhere.

F personal research, jot down any other areas that are important to you.

Research at a franchise exhibition There are various franchise exhibitions throughout the year in Birmingham and London which give you an unprecedented opportunity to come face to face with multiple franchisors in one place. You should also read the hundreds of articles on our website and those of FranchiseInfo, What Franchise, Which Franchise and Elite Franchise, about how to choose and buy a franchise safely and read case studies from satisfied franchisees.

Step four: talk to their franchisees Once you have signed an NDA (Non-Disclosure Agreement) with a brand, it is time to ask for a list of existing franchisees that you can ring for a chat.

The franchisor will give you a few names that are in a similar position/territory location/ background to you, but also, possibly a few that are very successful. It’s only natural. Whilst those are all great to talk to, you also want to talk to a few who aren’t on that list to.

Red flags If at any time the franchisor tries to discourage you from speaking to their franchisees, that’s a major red flag. They should be 100 per cent transparent and happy for you to talk to them all. When you do talk to them, if you hear they aren’t making money or if their franchisor isn’t supporting them, be concerned.

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Step six: specialist legal advice So, you’ve identified the franchise for you, you’ve chatted to the franchisor, the franchisees and done your ‘Discovery Day, where you spent a whole day with a franchisee to see what it is really like ‘at the coal face’ and you’re ready to sign on the dotted line. Stop.

The legal franchise agreement you are about to sign should be checked by a specialist franchise solicitor first. Franchising law is a very specialist sector and it’s imperative that your agreement is checked before you sign it. We hold a list of BFA recommended solicitors on our website.

The BFA – always here to help Our experienced team are passionate about helping people ‘Discover their tomorrow’ through franchising. If you need any help at all, please contact us directly on press@thebfa.org or call us on 01235 820470. We wish you well on your search and even if now is not the time, we hope you’ll consider franchising at some time in the future.

Franchise Exhibitions The National Franchise Exhibition Dates: 3–4 October 2025 Venue: NEC Birmingham The British & International Franchise Exhibition Dates: 30–31 January 2026 Venue: Olympia London

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Franchising

Case Study – Kevin and Ann Booth GoCruise & Travel When did you join the forces/police?

Ann 1979 and Kevin 1981 When did you leave the forces/police?

Kevin 2013 (Ann still works part-time to date) What regiment/unit/division were you with?

Merseyside Police (Ann now Cheshire Police) What role did you play?

Mainly front-line uniform services including firearms/traffic/communications operations/ strategic/plain clothes What rank did you leave at?

Kevin - Inspector (Ann - Constable though now civilian) What attracted you to buying a franchise rather than going it alone?

We mainly wanted a supportive network that could offer good training, easy to use systems and a back-up effective admin service. We knew our goal was to build a good database as soon as we could so we needed to invest our time into that, whilst the supportive franchisor could complete our back-office needs.

How did you find your franchise?

Months of Google and checking out franchise websites. Looking at reviews and simply making a call which was answered straight away. We also rang one of their franchisees to see if they could give us some advice – which they kindly and freely did.

Which franchise did you buy?

GoCruise (later GoCruise & Travel) How did you know it was the right franchise for you?

It fitted in with exactly what we wanted – no huge performance indicators, an excellent support network and the opportunity for knowledge development to enable our database to grow.

How did you finance your purchase?

We invested part of our lump sum from our retirement pension. Our aim was to recoup this as soon as possible so that gave us the drive and we managed to recoup the costings within 18 months.

Why do you think ex-service/military people make good franchisees? What are the transferable skills?

We have had experiences in life that the average person will NEVER have to deal with. This makes us strong and determined and gives the ability to make quick thinking, rational decisions. We also know how to talk to people. Police wise, we spent many years building up confidence from the public. This can be converted into our sales as without your client base having the confidence in you to perform and act, you will struggle to succeed.

What are some of the best things about being a franchisee?

The franchise family itself (we are not too large so we tend to know each other quite well). It gives you your own freedom to do what you want at your level. You get opportunities to travel to places you never thought you would.

There is an excellent social aspect to it all too and above all it keeps the cogs of your brain turning which to us personally is vital, as you leave your main employment and look to retirement (or in our case semi-retirement).

What advice would you give to someone about to leave the forces/police and thinking of buying a franchise?

I am quite blunt about this – you ONLY get out of it what you put into it. Nothing comes to you on a plate but once you get yourself a decent database and you perform well for your clients, the bookings continue to come in and you are recommended to others. Research franchises like we did – try and speak to an existing franchisee for advice like we did… above all get yourself a good supportive franchise that is there for you when you need them. M FURTHER INFORMATION

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Multimodal 2025

Your supply chain revolution starts now: Multimodal 2025 is fast approaching Are you ready to be part of the future of logistics? Multimodal 2025, the UK’s unrivalled supply chain, bringing together the supply chain and logistics community for the 18th year. This isn’t just another industry event; it’s a three-day immersion into innovation, connection, and unprecedented opportunity. Join us from 17th-19th June in Hall 4, NEC in Birmingham Once again Multimodal will bring shippers and cargo owners to the free-to-attend show to improve their businesses by finding ways of moving their products more efficiently, more sustainably and more cost effectively. Hosting every logistics sector, Multimodal offers a unique opportunity to make valuable face-toface contact with new prospects and to network with existing suppliers.

Key vertical sectors attending include manufacturing, retail, agribusiness, chemical, automotive, electronics, fast-moving consumer goods (FMCG), food and drink, fashion,

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pharmaceuticals, construction, aerospace, energy, real estate, recycling, paper/print and perishables.

The event in 2024 was the most successful to date, with a sell-out exhibition, unprecedented visitor numbers and the most ever entries to its industry-leading awards. Over the three days of the show, 307 exhibitors showcased their products and services to 13,003 visitors – an increase of six per cent on the previous year. In addition, the much-coveted awards ceremony received over 250 entries, beating all previous figures. And for the third year running, the awards evening was a complete sell out.

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Multimodal 2025

Kingdom Warehousing Association, the British International Freight Association the Cold Chain Federation, the Rail Freight Group, the Chartered Institute of Transport and Logistics, the Chartered Institute of Export and International Trade, and the Road Haulage Association.

Digital leadership Google Digital Garage is back once again, this year with nine sessions to arm you with digital and social marketing prowess. Plus, personalised mentoring sessions on their stand.

The logistics industry is undergoing a digital transformation, driven by advancements in automation, artificial intelligence, and data analytics. Multimodal 2025 offers a platform to explore these technologies firsthand.

Sustainability and ethical practices are increasingly important considerations for logistics professionals. Multimodal 2025 highlights the industry’s commitment to environmental responsibility, showcasing eco-friendly logistics solutions and sustainable supply chain initiatives.

Hosting every logistics sector, Multimodal offers a unique opportunity to make valuable face-toface contact with new prospects and to network with existing suppliers, offering: Unprecedented access Step into a world where shippers, cargo owners, and every facet of the logistics sector converge.

Proven success 2024 smashed all previous records: a sold-out exhibition, unprecedented visitor numbers, and award entries that redefined industry excellence.

307 exhibitors, 13,003 attendees, and a sold-out awards evening.

Knowledge engine Free to attend conference sessions spanning across four theatres, curated with industry leaders and featuring presentations and discussions from Logistics UK, the United

AI revolution New for 2025: the AI Clinic. Interactive sessions and expert consultations delivered by Problems Solved. These clinics are an excellent opportunity for anyone interested in learning more about how AI can transform their business.

Whether you have a specific AI issue or just want to understand how it can help improve your supply chain operations, the experts from Problems Solved will be on hand to provide practical advice and clear answers.

The Multimodal exhibition The Multimodal exhibition will include hundreds of companies showcasing the latest innovations in supply chain, including Malcolm Logistics, Kuehne+Nagel, Maersk, Freightliner, DP World, COSCO, Port of Tyne, Bristol Port Company, Ocean Network Express (Europe), Maritime Transport, Great British Railways & Network Rail, and Mediterranean Shipping Company.

Multimodal will be hosting two networking events: the Multimodal Awards on the 17th of June, and the Multimodal Mixer on the 18th June. The mixer is free to attend to all exhibitors and visitors and will take place on the 18th between 5-7pm in the exhibition hall and gives all attendees a chance to carry on networking in a relaxed atmosphere over drinks and nibbles.

Register now You are invited! Register now: Secure your free pass to Multimodal at https://bit.ly/4jg8nUj The Multimodal Awards, which celebrate excellence in rail, road, air, maritime, and freight forwarding services were open for nominations until 28th March 2025 with voting for the Finalists opening from 7th April through to the 23rd May. The categories for nomination are Rail Freight Company, Road Freight Company, Air Freight Company, Sea Freight Company, Port Company, and 3PL of the Year. E Issue 32.3 | GOVERNMENT BUSINESS MAGAZINE

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F As the Modal Awards are nominated and voted for by the thousands of Multimodal Newsletter readers and Multimodal exhibitors and visitors through an independent awards nomination and voting system, this makes them one of the fairest industry awards.

The written awards are also open for entries with the deadline of 22nd April with finalists being announced on 1st May when the entries will be sent off to the independent panel of judges for their expert review. Submissions for the written Awards are welcome in these categories: Best Warehouse Operation, Customs Technology Partner, Diversity, Equity and Inclusion Company, Best Technology Company, Shipper/Partner of the Year, Sustainability Company and Young Logistics Professional.

All award winners will be announced at the sellout Multimodal 2025 Awards evening held at the stunning VOX Centre on the NEC estate on the evening of 17th June.

Reserve your seats at the Multimodal Awards at https://bit.ly/3XEe6uI Martin Bayfield is the host of the 2025 Awards ceremony. A hugely entertaining after-dinner speaker, with impeccable comic timing, Martin is a regular contributor to BT Sports rugby coverage

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and was co-presenter on BBC’s Crimewatch for many years. Martin is currently a presenter for BT Sports Premiership Rugby and European Rugby Union tournaments, as well as being involved in popular shows such as Rugby Tonight for the channel. Martin has also been a key member of ITV’s broadcast team since 2016, being a regular presenter during the Six Nations.

At 6’10”, Martin Bayfield was one of the tallest players in rugby, a gift he used to full advantage as one of England’s most potent forwards. Since retiring, his height has helped win him the part of Robbie Coltrane’s body double as the giant Hagrid in the Harry Potter films.

Multimodal 2025 isn’t just an event, it’s where you redefine your supply chain, unlock new opportunities and secure your competitive advantage. M FURTHER INFORMATION

To find out more about being part of the exhibition, conference or the Multimodal Awards please visit www.multimodal.org.uk.

Alternatively contact Robert Jervis, event director on +44 (0)20 7384 7760 or email robert.jervis@clarionevents.com. Visitors can register to attend at https://bit.ly/4jg8nUj

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Blakeney Leigh

60

M Group

10

Bradshaw Electric Vehicles

76

Odesa

51

Cloud Formations

12

Re Engage

20

Cornerstone Management Services

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Road Transport Expo 2025

80

CSC Cleaning Solutions Contractors

48

Safety Health & Wellbeing Live 2025

31

Cygnus Group

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St Catharine’s College

96

Fircroft Technologies

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Firehalt

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T&T Facades

62

Fleet Auction Group

78

The Blue Light Show 2025

71

The Chartered Institute of Environmental Health

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HC Legionella

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Height Excellence

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The Monastery Manchester

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Hotel Indigo Manchester Victoria

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The Stones Hotel

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16, BC

Tusker Group

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JCB World Head Quarters

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ZSS Facility

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Longacre Tree Surgery

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Isuzu (UK)

Jackson For Fire & Security Solutions

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