Covenant 2024 Gratitude Report

2024 Gratitude Report Your gifts made a difference

The transformative power of your kindness …

Dear friends, Every day at Covenant Health, I’m reminded of the extraordinary compassion and commitment of our community. Your generosity uplifts our patients, their families and the caregivers who serve them.

In 2024, we witnessed profound transformations: lives saved through advanced stroke care, comfort provided in educational spaces designed for healing, and hope renewed for cancer patients and their loved ones. With every innovation, every moment of care and every patient success, your kindness echoes through the halls of our hospitals and clinics. It’s a reminder of the incredible things we can accomplish when we come together with a shared purpose.

Your support brings world-class care close to home, touching every corner of West Texas and eastern New Mexico. Together, we’re creating something extraordinary — saving lives, inspiring hope and easing the health journey for all — today, tomorrow and for generations to come.

In gratitude,

Steve Crisman Chief Philanthropy Officer

“Your unwavering support brings world-class care close to home, making healing and hope a reality for so many.”

2024 by the numbers Robotic surgeries performed this year using the Da Vinci Surgical System for enhanced precision and minimally invasive care Patients received assistance through Chorus of Angels, easing financial burdens to help complete cancer treatments at Joe Arrington Cancer Center Raised to open the first and only hospital-based school at Covenant Children’s, transforming patient education

944 406 $1.7M

Total amount donated $14,189,591

n Area of Greatest Need • 1.2%

$180,226

n Cancer Research and Support Services • 0.4% n Capital • 0.5%

$80,266

n Caregiver Development • 2.9%

$415,324

n Caregiver Giving • 0.9%

$121,150

n Charity Care/Patient Assistance • 0.2%

$23,760 $563,555

n Education • 4%

$56,110

n Emergency Services • 1.7% n Heart • 0.03%

$247,370 $4,105

n Hospice and Palliative Care • 1.2%

$173,474

n Neurosciences • 0.1%

$20,000

n Pediatrics and Child Development • 53.5%

$7,581,757

n Regional • 32.7%

$4,642,659

n Other Funds • 0.6%

$79,830

President Lawrence Schovanec continues to lead Texas Tech University, a testament to the stroke care that helped him regain his strength.

LIFESAVING STROKE CARE

When every moment matters: A president’s journey to recovery Texas Tech President Lawrence Schovanec’s life was saved by advanced stroke care, highlighting Covenant’s expertise enhanced by donor impact.

Texas Tech University President Lawrence Schovanec recalls June 10, 2024, as a day that could have changed everything. After a long day of meetings, a colleague noticed something wasn’t right. “He said, ‘There's something wrong here,’ and that's really the last thing I remember,” Schovanec shared.

The 17th president of Texas Tech University was having a stroke. Within minutes, he was transported from his office on campus to the Comprehensive Stroke Center at Covenant Medical Center. “I feel so fortunate I was down the road. I had just flown in a few days before. What if I’d been on the plane? What if I’d been out of the country? Or what if I hadn’t been meeting with the provost, who recognized these things? I think God gave me a break.”

Schovanec was immediately seen by Thomas Windisch, M.D., a neurointerventional radiologist. Dr. Windisch and his stroke care team discovered a clot in Schovanec’s brain. “He [Dr. Windisch] told me that it took 12 minutes to insert that wire in my leg and go up and extract this clot from my brain. He showed me some visuals of lack of flow before the event and then afterwards when I woke up.”

Thanks to donor support, Lawrence had access to state-of-the-art equipment that helped save his life.

“I couldn’t have had a better experience … I was fortunate to be in Lubbock with people like you have here … every office I have been to in the Covenant System has been extraordinary.”

-- Lawrence Schovanec, Texas Tech University president and former Covenant Health stroke patient

Equipping physicians with leadingedge technology and resources Dr. Thomas Windisch’s expertise and dedication to neurointervention transform stroke outcomes at Covenant Medical Center.

Donor support is essential to maintaining Covenant Medical Center’s leadership in stroke care for the region. Thomas Windisch, M.D., has dedicated more than 20 years to advancing minimally invasive procedures known as neurointervention in West Texas. As the lead neurointerventional radiologist at Covenant Health, he plays a pivotal role in treating complex stroke cases, including Lawrence Schovanec’s. Known for his precision and innovation, Dr. Windisch collaborates with a skilled team in the angiography suite, ensuring patients receive lifesaving care. “Dr. Schovanec was fortunate that those around him recognized the urgency of his stroke and got him to care quickly, which made all the difference,” Dr. Windisch said. “They are the true heroes in his journey."

“The care [I received] was beyond the call of duty, and I believe to my core it wasn't because I was the president of Texas Tech.

You don't respond that way if it is not part of your culture. So, I must say thank you. Thank you. Thank you.”

-- Lawrence Schovanec, Texas Tech University president and former Covenant Health stroke patient

Covenant Medical Center is the only comprehensive stroke center between Albuquerque and Fort Worth, ensuring top care.

In 2022, the medical center became the first in West Texas to achieve Comprehensive Stroke Center designation.

More than 2,000 patients with complex neuroscience diagnoses are treated annually, receiving specialized care.

Covenant Medical Center’s Comprehensive Stroke Center designation, earned in 2022, reflects its commitment to excellence in stroke care. As the only Comprehensive Stroke Center between Albuquerque and Fort Worth, Covenant has become a vital resource for patients across West Texas and eastern New Mexico. Over 1,400 stroke patients are treated annually, with outcomes improved by state-ofthe-art techniques and technologies supported by donor generosity.

This generosity has established critical resources, such as three active clinical trials focused on stroke prevention and treatment.

These trials not only provide immediate patient benefits but also advance global understanding of stroke care. Additionally, donor contributions have funded a neuroscience clinical research coordinator and stroke-trained advanced practice providers, ensuring patients have the support they need.

Looking ahead, Covenant is committed to meeting growing community needs. Plans include recruiting more neurologists, enhancing outpatient services and investing in advanced lifesaving technologies. These efforts will ensure world-class care close to home, giving every patient the best chance for recovery.

Every year 1,400 stroke patients receive lifesaving treatment made possible by donor support.

Dr. Thomas Windisch, a leader in neurointervention at Covenant Health, is dedicated to advancing stroke care and saving lives every day.

A new, dedicated neuroscience clinical research coordinator is enhancing exceptional patient care and innovation.

Three clinical trials were conducted – two in stroke prevention (one actively recruiting) and one in treatment advancement.

Pediatric education and connection Patients and families find opportunities for learning, creativity and connections at Covenant Children’s new hospital-based school.

Since May 2023, the hospital-based school at Covenant Children’s has been a guiding light for pediatric patients and their families. The program began with an academic support liaison who assessed patients’ educational needs, provided guidance on educational rights and kept students engaged in their schooling while undergoing treatment. As demand grew, it became clear that a dedicated, renovated space would be vital to better serve patients and families seeking support.

Expanding opportunities for enrichment and engagement In August 2024, the new hospital-based school space opened, marking a key milestone. Designed with input from health care providers, educators and families, this bright classroom features advanced equipment, including a STEM learning center with robotics and engineering resources, art supplies for selfexpression and enrichment materials to help patients maintain a connection to learning during treatment. The space is more than a classroom; it’s a sanctuary for students to find joy, fellowship and creativity during their care.

Through the dedication of generous donors, the classroom has become a valuable resource for our patients and families. From specialized tutoring and cognitive training to emotional growth through art and group activities, this program ensures that children don’t miss out on their education while in the hospital.

The new hospital-based school at Covenant Children’s offers a bright, welcoming space for education, creativity and connection.

Sustaining Covenant’s Mission with your support The program continues to thrive, thanks to donor support.

Contributions have provided advanced STEM equipment, art supplies and a growing library of resources that enhance the educational experience. Additionally, local universities have partnered with us to offer volunteer and student-teaching opportunities in a hospital setting. This collaboration ensures that the school remains a place of growth and support for every child who walks through its doors.

As the program grows, we are proud to have hired Kaitlyn Bigham, a certified teacher with special education credentials.

Kaitlyn has worked to integrate the classroom into the broader medical care team, providing both academic support for inpatients and enriching educational experiences for families.

The school has become a vital part of patient care. Since its opening, the classroom has provided direct academic support to many students and welcomed two daily school groups for teens in the Relational Health Center to provide weekly educational support.

Amplifying the power of patient experiences More than 50 families have participated in weekly enrichment activities, while volunteers have given more than 100+ hours to support the program’s growth. Patient stories are at the heart of this school’s success. Every child’s journey is unique, but the impact of the school is universally felt.

One patient, “Cam,” has found a new sense of joy and purpose since the classroom opened. “It’s easy, all you gotta do is think,” Cam said with a bright smile after building a robot in the STEM center. This quote speaks volumes about how the school fosters resilience, creativity and confidence, even during the most difficult times.

“I’m so glad I ran into you here. I don’t have anyone to hang out with here. Now, I have a friend to build and explore with.”

-- Joe, sibling of patient

Patients’ siblings also benefit greatly from the space. “Joe,” the younger brother of a patient, found a new sense of belonging in the classroom. “I’m so glad I ran into you here,” Joe said, his voice full of gratitude. “Now, I have a friend to build and explore with.” This moment of connection illustrates how the classroom not only supports patients but also creates lasting friendships among families who share similar journeys.

These stories are just a glimpse into the difference the hospitalbased school is making. From offering academic support to fostering meaningful interactions, the classroom is becoming an integral part of healing for our patients.

With STEM tools, art supplies and enrichment activities, the classroom empowers kids to learn, grow and thrive during their hospital stays.

Stories of hope and healing inspire at JACC’s House Concert The stories of Natalie, Duke, Cathy and others at Covenant Health’s Joe Arrington Cancer Center reflect the significance of compassionate care and donor impact. In October, these inspiring journeys anchored a successful, hope-filled house concert event, where donors and supporters united to celebrate JACC’s commitment to exceptional cancer care.

Scan to learn more.

CAREGIVERS SUPPORTING GROWTH

Empowering caregivers through Covenant Cares scholarships The Covenant Cares Education Endowment, funded entirely by caregivers, supports their colleagues’ career growth. This initiative aligns with Covenant Health’s goal of investing in its people by offering scholarships for nonclinical education and certifications.

Professional development opens doors for Covenant Health caregivers One recipient, Jaren Olive, has worked at Covenant Health since 2014 and recently became the education program coordinator for environmental services. He applied for the scholarship to complete the Train-the-Trainer course for certified health care environmental services technicians (T-CHEST), a critical step in his career. Jaren emphasized the importance of his career and his commitment to growth. He shared that the certification enhanced his skills, strengthened his team and improved patient care. Grateful for the scholarship, he noted it made this opportunity possible and reinforced his belief in caregivers’ collective achievements.

In November, Jaren attended the course, connecting with professionals nationwide. Jaren expressed his gratitude for the scholarship that made the opportunity possible and reinforced his belief in caregivers’ collective achievements. “The skills and knowledge gained will help Covenant Health enhance patient satisfaction and cleanliness across the Texas/New Mexico region,” he said.

Covenant Cares is proud to empower caregivers like Jaren, whose dedication strengthens Covenant Health’s Mission.

“Through opportunities for continued professional development, I believe we can make significant strides in our service, ensuring our patients always receive top-tier and reliable care.”

-- Jaren Olive, education program coordinator, environmental services

Left: Environmental services caregivers prepare supplies to ensure a clean, safe environment. Above: Jaren Olive represents the growth fostered by Covenant Cares.

ELEVATING REGIONAL CARE

Improving transport to care for critically ill or injured patients Thanks to your generosity, Covenant Hospital Plainview added a vital resource to its emergency services in 2024: an ambulance dedicated to patient transfers.

Covenant Hospital Plainview has served its community for decades, providing compassionate, high-quality care to residents of Plainview and surrounding areas. This hospital plays a critical role in our health system, ensuring that patients in this community have access to lifesaving care.

New ambulance enhances lifesaving care for regional patients The new ambulance strengthens our ability to seamlessly transfer patients to higher levels of care when advanced treatments are needed. While not used for emergencies, this vehicle is essential for transporting critically ill or injured patients. Faster response times mean patients receive specialized care with fewer delays, improving recovery outcomes and saving lives.

“The addition of an extra ambulance will make a profound impact on our ability to transfer local patients to higher levels of care in a timely manner,” said Cassie D. Mogg, chief executive officer of Covenant Hospital Plainview. “By reducing response and transport times, we’re able to get critically ill and injured patients the treatment they need much faster, minimizing delays that could affect their chances of recovery.”

This investment emphasizes our commitment to health equity across the region.

Your support ensures that Covenant Hospital Plainview remains a vital part of our goal to provide exceptional care close to home while offering a seamless connection to advanced services when needed. Together, we are strengthening health and well-being across the entire region.

“This quicker access to specialized care not only enhances patient outcomes, but it also underscores our commitment to providing the best possible emergency services to the communities we serve.”

-- Cassie D. Mogg, chief executive officer, Covenant Hospital Plainview

Parked and prepared, this new ambulance expands Covenant Hospital Plainview’s ability to provide seamless patient transfers, reinforcing our commitment to lifesaving care.

A REMARKABLE RECOVERY

Hayden’s return: athlete and ambassador From intensive care to the volleyball court, Hayden’s recovery and resilience led her to serve as an ambassador for the Champions for Children Campaign.

On her 12th birthday in March 2024, Hayden faced a critical battle with necrotizing pneumonia. She was transported from Midland, Texas, via Kite Flight to Covenant Children’s Hospital where she was placed on extracorporeal membrane oxygenation and into a medically induced coma. “It was a roller coaster of medical events,” said her mother, Erika. After 61 days of intense treatment and recovery, Hayden was discharged, having regained enough strength to begin transitioning back to a more normal routine.

Becoming an ambassador for Champions for Children Following her recovery, Hayden served as an ambassador for the Champions for Children Campaign in October. Her involvement, just months after overcoming such a challenging medical journey, is a testament to her incredible resilience. “She is our walking miracle. We will be forever changed and grateful for the entire staff of Covenant Children’s,” Erika shared. The support and expertise Hayden and her family received were invaluable, and they felt cared for not only as patients but as part of a family.

Returning to volleyball and a normal life

During her Champions for Children photoshoot, Hayden plays with an autographed volleyball she received from a nurse during her hospital stay.

During her stay, Hayden received lifesaving care and began to regain her strength. She is now back to pursuing her passion for volleyball, a sport she loves dearly. Hayden is determined to continue with the life she knew before her health was challenged.

Hayden’s story is a powerful reminder of the impact of donor support at Covenant Children’s. Despite living two hours away in Midland, Hayden’s family knows the importance of the care provided by Covenant Children’s, which serves not just the local community but the entire region.

GAME-CHANGER FOR KIDS’ HEALTH

Battling cancer, one move at a time Sebastian’s love of games mirrors his fight with leukemia: determined and backed by a caring community that helped him secure a winning outcome.

Sebastian faced months of unexplained fatigue, aches and pains, yet each doctor’s visit brought the same reassurance that he was simply fighting the flu or another virus. By the time he could no longer walk, a trip to the emergency department finally revealed the cause of his lingering illness: B-cell acute lymphoblastic leukemia – and he began treatment at Covenant Children’s Hospital.

Game-on for Sebastian Despite the gravity of his diagnosis, Sebastian maintained a fierce enthusiasm for games. He especially enjoyed playing checkers, seizing any chance to challenge others and keep his mind active. “He just bounced back – back to where he started from,” said his mother, Yvonne, recalling Sebastian’s resilience once treatments began. Meanwhile Yvonne found the emotional support she needed in the hospital’s compassionate environment. “They helped us tremendously. Not only did they help my son, they helped me as a mom,” she said.

On Sept. 17, Sebastian rang the ceremonial bell to mark the end of his cancer treatments. Surrounded by caregivers and loved ones, he smiled, celebrating the milestone that gave proof of his unwavering determination.

A winning move for children’s health In October, Sebastian took on a new role as an ambassador for the Champions for Children Campaign, a partnership with local businesses to raise funds and awareness for Covenant Children’s. Proceeds from this year’s campaign benefited the Children’s Emergency Department, ensuring children in our region continue to receive advanced, family-centered care.

Sebastian’s story illustrates how philanthropy and expert medical attention can create a powerful force for healing.

His strong spirit, both during treatment and as an ambassador, reminds us that hope, backed by community support, can transform lives – one child at a time.

Sebastian poses with his favorite game, checkers, for Champions for Children and celebrates his victory over cancer at his bell ringing.

SERVING WITH GRATITUDE

Celebrating a legacy of dedication and service: Shirley and Ken Castle From warm blankets to kind words, the Castles’ decades of service reflect their gratitude and belief in the power of small acts of kindness.

Shirley Castle began volunteering in 1996 at what was then St. Mary’s Hospital, inspired by a friend after retiring from teaching. Her husband, Ken, joined her in volunteering about 10 years ago. Together the couple have dedicated countless hours to Covenant Health and the Joe Arrington Cancer Center.

“When I volunteer, I see how kind and joyful the nurses are in their work, always so dedicated to the patients. That’s a blessing to us,” Shirley said. “We can do the little things, like giving patients warm blankets, to give the nurses more time for care.”

The Castles encourage others to volunteer.

“There are so many things to do,” Shirley said.

Ken added, “God created us to do good works, and He opens the doors for us. All we need to do is find the door and step through it.”

Shirley and Ken Castle find joy in decades of serving others Shirley and Ken Castle know they are blessed with health today, though tomorrow may bring challenges. Volunteering at the Joe Arrington Cancer Center inspires them as they work with patients who live fully in the moment. “We need to realize that all we have is today,“ Shirley said. “We realize how blessed we are.“ Their gratitude fuels their ongoing commitment to serve others and the Mission of Covenant.

Their dedication reminds us of the power of small acts of kindness and the difference volunteers make in the lives of patients and caregivers.

“I don't ever remember a day in the years that I volunteered that I haven't come home feeling better about everything.”

-- Shirley Castle, longtime volunteer

Shirley and Ken Castle share their time and kindness at the Joe Arrington Cancer Center.

2024 Covenant Foundation Board Officers

Michael Durham

Michael Tatum

Brice Foster Chair

Kim Flenniken

Dr. Nancy Trevino

Brice Foster

Elesha Tucker

Chad Henthorn Vice Chair

Cindy Gilstrap

Vince Vasquez

James Conwright Finance Chair

Chad Grant

Patricia Vitela

John Grigson

Jordan Wheatley

Vince Vasquez Vice Chair Finance

Chad Henthorn

Carolyn Key Wilkerson

Lory Ioppolo

Dr. Thomas Windisch

Carolyn Key Wilkerson Secretary

Somer Sanford Jaynes

Candace Wood

Clark Lammert

Directors

Dr. Kerren Lampe

Dr. Gabriel Axelrud

Keith Mann

Dr. Melissa Blann

Dr. John Opperman

Dusty Clayton

Dr. Ryan Owen

James Conwright

Catherine S. Porter

Dr. Jeremy Dalton

Brandi Price

Paul Dannevik

Amy Punchard

Renee Davis

Bill Richards

Samantha Delgado

Dr. Robert Salem

“Behind every miracle is someone who believed in more. Some of the most profound healing begins with the quiet kindness of a stranger. Because of you, healing becomes more than possible. It becomes personal.”

-- Brice Foster, 2024 board chair

A simple act of care, shared in a space where healing is defined by comfort and connection as much as by medicine

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OUR MISSION

Covenant Health Foundation 3615 19th St. Lubbock, TX 79410 806-725-6089 Tax ID: 75-2897026

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

OUR VALUES Compassion, Dignity, Justice, Excellence, Integrity