Provenir for Telecommunications Decisioning Across the Subscriber Lifecycle
Provenir’s AI-driven platform enables telecom providers to manage risk, prevent fraud, and enhance customer experiences by leveraging real-time decisioning. Whether it's onboarding new subscribers, detecting fraud, managing customer relationships, or optimizing collections, Provenir helps telcos streamline decisioning processes and unlock growth opportunities.
Key Features & Benefits
Credit Risk Onboarding
Unified Subscriber Assessment: Perform consistent credit checks across all subscriber types (prepaid, postpaid, business accounts).
Faster Onboarding: Automate credit approvals to reduce onboarding time and improve subscriber acquisition rates.
Low-Code Policy Management: Easily adjust credit risk policies using low-code tools, ensuring flexibility to meet evolving market demands.
Application Fraud Detection
Real-Time Fraud Prevention: Detect and block fraudulent applications in realtime, protecting revenue and maintaining subscriber trust.
Efficient Case Management: Streamline fraud case management to quickly resolve incidents and reduce operational burdens.
Continuous Protection: Ensure ongoing fraud prevention without compromising customer experience.
Customer Management
Proactive Engagement: Deliver personalized experiences throughout the subscriber lifecycle, improving satisfaction and retention.
AI-Driven Offers: Utilize predictive insights to present timely, relevant upsell and cross-sell opportunities.
Increase ARPU & Reduce Churn: Maximize revenue per user (ARPU) and reduce churn with personalized retention offers based on AI-driven recommendations.
Why Provenir?
Real-Time Decisioning: Make informed decisions at every stage of the subscriber lifecycle with real-time data and AI-driven insights.
Scalable & Flexible: Provenir’s platform scales with your business, integrating easily into your existing infrastructure with lowcode deployment options.
Customer Impact:
Collections & Revenue Assurance
Predictive Analytics: Use data to forecast payment behaviors and implement proactive collections strategies.
Personalized Recovery Approaches: Tailor collection methods to preserve customer relationships while improving recovery rates.
Reduce Bad Debt: Implement smarter strategies to minimize bad debt and increase successful collections without losing valuable subscribers.
AI-Driven Intelligence: Leverage advanced machine learning models and decisioning data to continuously optimize decisions and adapt to changing market dynamics.
Global Reach: Provenir supports telecom providers worldwide, helping them meet local regulatory standards and deliver exceptional customer experiences.
Africa’s largest mobile network provider: An additional 135% of high-risk transactions were stopped via fraud mitigation solutions, without adding friction to the application process
Top 3 telco in the Nordics and Baltics regions: Decisions applications in <6 seconds, improving conversion rates $ growing the subscriber base