Help Musicians UK - Chief Executive

APPOINTMENT BRIEF Chief Executive July 2015

LETTER FROM THE CHAIRMAN

Thank you for your interest in the post of Chief Executive at Help Musicians UK. This is an extremely exciting time for our charity and we are looking for an energetic, experienced leader to spearhead the next stage in our development. 2014 was a thrilling year us as we changed our name to become Help Musicians UK and refreshed the way we look and feel. The success of the rebranding has had a significant positive effect on our collective self-confidence.

We have developed clear and decisive messages about the work of our charity, helping musicians at all stages of their professional lives. Since 1921, we’ve helped thousands of musicians establish themselves in the music business, overcome a serious crisis, cope with long term difficulties and enjoy retirement. As well as providing advice and guidance, we give financial and emotional support. For many, we are a lifeline.

Besides this core work - being here for individual musicians and being sensitive to their needs – we are working to create new services which will focus on what the 70,000 musicians in the UK need to survive and thrive in the music profession. We are energetically focussing on questions of health and wellbeing that are directly pertinent to all musicians. For example, the effect of hearing loss caused by working in a necessarily noisy workplace, wear and tear on the body caused by long-term, dexterous repetitive activity, as well as issues connected

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to mental health with specific reference to performance anxiety. We are also going to explore issues connected with retirement and later life.

We impacted directly on the lives of 2,505 musicians last year and helped many thousands more who came to us for information and guidance, but we are committed to reaching more musicians and supporters in the coming years. We are working hard to expand our programme of services by listening to and consulting with musicians, so that their needs are at the heart of everything we do.

Being a musician can be one of the best jobs in the world. But a career in music is not all about performances and ovations - indeed very far from it. From one day to the next, the music can stop, whether that’s due to physical or psychological health problems or a life crisis.

That’s why our work is so vital.

At Help Musicians UK you will be guaranteed an exciting, challenging and rewarding experience with a growing, progressive and forward thinking organisation. In this pack and on our web site you will find more information about the role, our work and our plans for the future.

We look forward to hearing from you.

Graham Sheffield Chairman

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ABOUT US OUR HISTORY In 1921 English tenor Gervase Elwes died tragically in a railway accident in Boston, USA. Throughout his life, he had shown compassion and kindness to musicians and composers, counting Ralph Vaughan Williams and Edward Elgar as his friends. Following his death, his friends set up a fund for musicians in his name and in 1930 this became the Musicians Benevolent Fund.

In 2014, we adopted the name Help Musicians UK to bring our message to an even wider range of musicians and supporters. We are proud to continue the tradition of compassion and kindness upon which we were founded.

In 2014, the charity spent ÂŁ3.3m improving the lives of 2,505 musicians.

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WHY WE EXIST It is widely recognised that the music industry has changed significantly over recent years and it is likely to continue to do so. The way the public now accesses music digitally and the way the record industry is responding, changing their business models to respond to a lack of control over royalties and subsequent fall in revenues, is putting increasing pressure on artists - quite often for short term success. This, coupled with national arts funding austerity means that musicians are finding it increasingly difficult to make ends meet and dedicate their lives to their chosen profession.

In addition, anti social working hours, often away from home, a freelance lifestyle and consistently performing at the highest level can take its toll emotionally and physically.

Considering a large percentage of musicians earn less than ÂŁ20,000 a year and, because of the insecure pattern of work and financial rewards, many are unlikely to be able to afford to pay into a pension. This means that many musicians will have nothing to fall back on when injury or illness strikes or when they enter later life.

OUR VISION & MISSION Our vision is that all professional musicians in the UK know about us and know that we’ll always be here for them.

We are here to encourage, support, advise and look after professional musicians from the point of entering the profession through to retirement and beyond.

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ABOUT US OUR VALUES We ensure that we deliver our services in a way that is consistent with our philosophy: • We care for musicians at all stages of their lives • We champion musicians and highlight the challenges they face • The help we offer is individual-centred, holistic and caring • We provide musicians with the ability to make informed choices • We work alongside other organisations in partnership to strengthen our services • We listen, learn and adapt with the aim of getting better at what we do • Excellence is our watchword • We value diversity and respect equality

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WHAT WE DO TALENT PROGRAMME It’s hard to get started as a musician. Training is timeconsuming and expensive and there’s intense competition for those all-important opportunities that open up a career.

In an ever-changing music industry we are determined to help talent succeed without facing impossible financial barriers.

We want to see a thriving musical culture in the UK and will continue to play our part in supporting upcoming musicians to ensure the vitality and diversity of the profession is sustained.

We invest more than £600,000 a year in helping emerging artists. Our help is delivered in two main ways: • Tailored schemes offering funding directly to individuals and groups • Development opportunities offered by partner organisations, funded or part-funded by Help Musicians UK

WORKING AND RETIRED MUSICIANS We know that being a professional musician is tough.

When things go wrong, money worries can quickly mount up. We provide help for people in a crisis, facing a long-term illness or disability, or coping with retirement. Our help is delivered through various programmes including: • Help in a crisis – We provide financial support, visit musicians at home to assess their needs and offer advice on welfare rights. We also have a partnership with the British Association of Performing Arts Medicine, who can assess and advise on treatment and specialist health practitioners for any physical or psychological health problems • Help with long term illness - We recognise the strains that long-term illness and disability can place on musicians so provide specialist advice and support to help improve quality of life, support to continue working as a musician or support to retrain to change career

• Help in retirement - Our work is targeted at people who cannot afford an adequate standard of living, have unexpected needs, or who are ill. We aim to help them live an independent life and enjoy a decent standard of living. This often involves financial help through a regular quarterly payment, or help with sudden unexpected expenses. We have volunteers who do a wonderful job visiting older musicians to provide companionship and support. Where appropriate, we may also supplement our regular support with additional help such as respite breaks (for the older person and/or their carer) and help with mobility or domestic aids and adaptations • Terminal illness & bereavement - We are here for musicians right up until the end of life. For those facing terminal illness we do everything we can to support them in their final days, as well as helping families and carers at such a difficult time. Our response is tailored to every individual case, but can include making arrangements to make the musician’s last days more comfortable; helping to resolve a financial or other problem that is causing them distress or helping with a particular thing they want to do before they die – such as visiting a relative, making a final recording, or making a special journey

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WHAT WE DO ADVICE SERVICES

• Help with Money – Advice on dealing with debt, getting benefits and managing money

We have been growing our advice services so that we can provide more comprehensive help to complement our grant making. Our Advice Services cover:

• Musician’s Services – Information about professional bodies and other charities that help musicians

• Health and Wellbeing – Advice on staying well and getting treatment for illness, accident or physical or mental performance problems • Funding and Careers – Finance advice and other aspects of starting out as a professional

• Housing – Advice on finding and paying for housing • Help for Older Musicians – Advice on staying safe, keeping warm and specialist agencies that support older people

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IN 2014, WE SPENT £3.3M CHANGING THE LIVES AND CAREERS OF 2,505 MUSICIANS. WE HELPED:

THE DIFFERENCE WE MAKE

71

750

MUSICIANS WITH LONG-TERM ILLNESS

MUSICIANS TO GAIN ACCESS TO SPECIALIST HEALTH SUPPORT.

538

400

EMERGING MUSICIANS ACCESS OPPORTUNITIES THROUGH OUR PARTNERS

374

MUSICIANS IN LATER LIFE

MUSICIANS THROUGH A CRISIS

147 EMERGING PROFESSIONALS DEVELOP THEIR CAREERS

124 MUSIC STUDENTS WITH MEDICAL HELP

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MUSIC STUDENTS WITH THE COSTS OF ADVANCED TRAINING

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2014

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MOVING FORWARDS With more musicians than ever before asking us for help, we’ll be working even harder to gather more support and raise more money.

Due to natural musician demographics, our work has largely focused on London and the South East. However, our vision is that ALL professional musicians in the UK (circa 70,000) will know about our work and have the opportunity to access our support and advice. With this in mind we are looking to evolve how we work; to consolidate, innovate and raise our profile, underpinning and launching new high quality services and reaching more musicians in new geographies across all music genres.

To do this, funding is naturally a key factor. Like most charities looking to increase reach and impact, there is an ambition to grow and diversify income. We recently began to implement a refreshed fundraising strategy which continues to focus on building trusted long-term relationships but also includes an ambition to reach out to the millions of music consumers to raise awareness and support for our work.

Partnerships are a vital way for Help Musicians UK to act as a collaborator and supporter of initiatives. We will continue to extend our partnerships and relationships with organisations and individuals to provide an even more rounded service to professional musicians. We also have an ambition to increase our advocacy work, raising the voice of musicians across government, education and the music industry.

As a foundation for all of this work, the new Chief Executive will ensure there is a commercial operational focus and that the team have the right resources, skills and expertise to successfully develop the organisation, allowing it to respond flexibly and appropriately.

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FINANCIALS We depend on donations and legacy gifts to fund what we do.

We receive no government funding however through the careful stewardship of our investments, we can plan ahead.

In 2014 our income was £5 million. We were fortunate and grateful to receive almost £2.8 million from people who remembered us in their wills. This accounted for 55% of our income. While this was a wonderful and unexpected boost in 2014, legacies are an unpredictable income source and professional advice suggests that we might expect them to decrease in the years ahead. To prepare for this we are working hard to grow other fundraising income streams.

Our other significant source of income in 2014 came from investments, a fund totalling just under £60million, which yielded £1.7 million in 2014 (33% of total income). Our aim is to keep these investments at a level to provide about a third of our annual income.

Our total spend in 2014 was £4.3 million, with £3.3 million spent on improving the lives of musicians and £1million spent on making that possible. While our financial picture in 2014 was healthy, the numbers of musicians who need our help are growing year on year.

We also want to develop our services so we can help even more musicians in the coming years. We therefore have a responsibility to ensure that we have the financial resources to meet future needs.

Resources

020 7239 9133

ORGANISATION CHART ORGANISATION CHART 5 MAY 2015 Board of Trustees Finance and Audit Committee

Nominations Committee

Giving Committee

Remuneration Committee

Martin Ensom Interim Chief Executive Susan Dolton Director of Giving Nigel Hamilton Help and Advice Manager

Tim Foxon Talent Programme Manager

Christine Brown Communications Manager

Laurent John Help and Advice Coordinator

Ellie Moore Talent Programme Officer – maternity cover

Matthew Mulcahy Communications Officer

Matthew Dewhirst Senior Help and Advice Officer

Elizabeth Sills Talent Programme Assistant

Ashling Pickett Communications Assistant

Joe Hastings Senior Help and Advice Officer

6 Pay per Visit Visitors

Angela Riches Visitor and Volunteer Co-ordinator

21 Volunteer Musicians Supporters

Martin Ensom Director of Resources & Finance

Sarah Wainman Events Co-ordinator

Janet Fereday Fundraising Manager Kate Garbutt Fundraising Officer

Janet Weston Legacy Consultant

Charlotte Biddle Fundraising Assistant

Ben McGrath Interim Finance Manager

Rosalind Williams HR & facilities Manager

Snehal Patel Senior Finance Officer (maternity cover)

Tom Barry IT & facilities Officer

Evelyn Griffith Finance Officer

Natalie Williams Resources Assistant Part time

Susie Butt Assistant to the Chief Executive

7-11 Britannia Street, London WC1X 9JS | 020 7239 9100 | info@helpmusicians.org.uk | helpmusicians.org.uk

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JOB DESCRIPTION Title of Position: Chief Executive Responsible to: Board of Trustees Reports to: The Chairman Responsible for: All permanent and temporary staff and volunteers Location:

Central London

MAIN PURPOSE OF THE ROLE

KEY RESPONSIBILITIES

1. Provide strategic and inspirational leadership to the charity

Governance, Strategy and Planning

2. Ensure long term sustainability through effective governance, sound finance and execution of operational plans 3. Taking overall responsibility for business development and expanding current services 4. Work closely with Trustees and leadership team to achieve strategy, plans and targets, with specific reference to Time to Evolve, the Charity’s strategy document for 2013-2017 5. Expanding the reach of the Charity, using a significant legacy to fund this strategic project 6. Promoting a culture of mutual support, trust, commitment and professional behaviour

• Ensure Trustees have at their disposal sufficient high quality, regular management and monitoring information and professional advice to fulfil their governance responsibilities • Liaise with the Chairman as appropriate to undertake regular reviews of performance against the agreed strategy • In consultation with the Chairman, develop strategy and policy proposals for Board discussions and decisions • Attend, contribute and participate in Trustee meetings and support the Chairman in the management of other Committees as may be required • Provide strategic leadership and vision that enables Help Musicians to grow as an organisation, in terms of associated resources and impact • Prioritise the leading role of the Charity in the provision of support to musicians

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L eadership, Management and Culture

External Relationships and Communication

• Provide inspirational leadership and motivation to the senior leadership team, staff and volunteers in a time of change

• Promote and raise the profile of the charity nationally and internationally through relations with key stakeholders and an active PR campaign

• Ensure a long term strategy, business plan and budgets are in place to guide the organisation in the successful achievement of its objectives and work

• Oversee the development and delivery of communications and marketing strategies and plans which effectively promote all aspects of Help Musicians UK’s services to relevant stakeholders and opinion formers; raising brand awareness and profile at all touch points

• To ensure that appropriate systems, infrastructure and resources (human, material and financial) are in place to maintain a consistent work culture and allow the organisation to operate as effectively as possible • Facilitate the establishment and development of training and personal development for all staff • Promote diversity and equality of opportunity for all staff and volunteers • Build a staff culture where everyone is valued and suitably equipped to do their job

Development and Fundraising • To ensure efficiency, competitiveness and financial viability of existing and new services with a view to ensuring business development, long-term sustainability and growth • Lead the development, implementation and monitoring of fundraising targets, plans and initiatives with a view to increasing income • Further relationships with stakeholders, in particular those providing donations and legacies

• Act as a figurehead and ambassador for the charity, representing the charity at all external events and networking opportunities

Grant management, Finance and Compliance • Ensure that Help Musicians UK has robust grant making procedure, including monitoring and reporting on progress, and the identification of opportunities for follow up work • Take responsibility for developing and maintaining a financial strategy for the charity, including working with trustees and relevant staff on the formulation of an annual budget for approval by the Board • Monitor and control expenditure in line with the annual budget • Oversee investment policy and financial stewardship • Ensure timely and complete preparation of management reports, audited accounts and Annual Report • Ensure appropriate systems are in place around the charity’s compliance with its financial, legal and regulatory commitments

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PERSON SPECIFICATION Key skills and experience The ideal candidate will: • Be an experienced senior leader, with a proven track record of turning vision into reality and leading an organisation through significant change

Core personal attributes and behaviours The ideal candidate will: • Be a credible and inspirational leader with experience of developing effective teams

• Ideally understand both the arts and charity sector, either through employment or Trustee/volunteer engagement

• Have a strategic and commercial mind-set, open outlook and willingness to work across boundaries

• Have strong strategic and commercial acumen with a successful track record of adopting an entrepreneurial yet risk aware approach to development and delivery

• Be a strong advocate for the charity, with a genuine passion for the Charity’s work and an interest in the entirety of the charity’s operations

• Have experience of leading the development and agreement of business and new product development strategy based on sound market analysis

• Have highly developed influencing and negotiation skills with a natural enjoyment of leading teams, building relationships and working in an ambassadorial role

• Have outstanding communication and interpersonal skills, allowing them to understand and engage confidently with markedly different audiences, including spheres of commercial and independent music as well as the classical sector

• Have a collegiate and consultative approach, whilst having confidence in their own judgement and being suitably decisive

• Have a good understanding of how to best utilise all communication channels, including digital and the opportunities it offers, to expand reach and awareness • Be a natural ambassador, advocate and networker with a track record of building effective relationships that have benefited their organisation • Have proven experience of public speaking and delivering presentations • Ideally have demonstrable success in fundraising or diversifying income, where relevant to their previous career • Have experience of cultivating and managing effective joint ventures and partnerships • Ideally have some exposure or understanding of grant making and or initiating and managing programmes and projects • Strong candidates from outside the arts, charity and music sectors will be welcome to apply and any initial gaps in their experience and knowledge will be covered by staff as part of the on boarding process

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• Have a high level of emotional intelligence and the ability to inspire and persuade • Be capable of listening to views and communicating a clear vision and strategy both to the Board and the staff team • Be a champion for the staff team and a good conduit between the Board and staff • Have a high level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude

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HOW TO APPLY To apply for this position, please send a comprehensive CV and a supporting statement which includes details of your current salary and benefits package.

Please ensure that your application fully addresses the appointment criteria in the person specification.

You should give the names, positions, organisations and telephone contact numbers of two referees, one of whom should be your current/most recent employer. References will only been taken up once your express permission has been granted.

We would also be grateful if you could let us know if you will require any special provision as a result of any disability, should you be called for interview.

Finally please ensure that you have included mobile, work and home telephone numbers, as well as any dates when you will not be available or might have difficulty with the indicative timetable.

Applications should be made via the Prospectus website at: www.prospect-us.co.uk/executive/job/ HQ00158511 We ask that you complete the equal opportunities information online when you submit your application via our website.

The information collected will be treated as confidential, used for statistical purposes only and will not be treated as part of your application.

Applications can also be posted to: Sarah Hill, Prospectus, 20-22 Stukeley Street, London, WC2B 5LR

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TIMETABLE Published closing date: 9th August 2015 Preliminary interviews at Prospectus: 10th August – 20th August 2015 Panel interview: 28th August 2015 Final interview: 14th September 2015 These dates may be subject to change and applicants will be advised in advance should this happen.

RECRUITMENT PROCESS Should you decide to make a formal application, you will receive feedback within five working days of the closing date. Shortlisted candidates may be required to undertake additional assessment prior to the final interview.

QUERIES If you have queries on any aspect of the appointment process, need additional information or wish to have an informal discussion, please contact Ami Jenick or Stella Pedersen on 020 7691 1920 or via email at ami.jenick@prospect-us.co.uk or stella.pedersen@prospect-us.co.uk

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