Vol. 1 No. 6 July/August 2022 Toronto DC Freeze for Rental $60,000 raised at Annual Golf Rent Bank now a Grant

BACELINE INVESTMENTS
“Yardi Investment Manager has been a critical element of Baceline’s ability to grow our investor base and scale our investor relations department. The level of comprehensive, dynamic investment data brings confidence to our investors and credibility to our business.”

Learn with us at Yardi.com/ Webinars (888) 569-2734 | Yardi.com/IMsuite ©2022 Yardi Systems, Inc. All Rights Reserved. Yardi, the Yardi logo, and all Yardi product names are trademarks of Yardi Systems Inc. Investments grow on Yardi • Provide a branded investor portal to publish property metrics and data • Automate the subscription agreement process for new investment opportunities • Track capital activity, investor commitments, contributions and distributions
Lindsey Reevie Partner

GOBEYONDCOLLECT.COM RECOVERY Experienced / Transparent / Effective Services WE provide: Transparent Collections Staff Training Services ARARManagementConsultingCallServices CALL 1-877-300-6006 MAXIMIZED DEBT Credit Bureau reporting Listings through Yardi Live Login to your accounts In-house and former tenant collections Cyber insured withIntegrateYARDITODAY!



gtaaonline.com | 5
PRESIDENT’S Message
Growth Related Funding Tools (GFTs) –Development Charges, Community Benefits Charges, Parkland Dedication Fees – required passage before our provincial government’s deadline in September 2022.
joining us at our annual golf classic. Our sold out event raised $60,000 for our Charitable Foundation. It was a beautiful day, and a perfect way to finally get together in-person in large numbers. We’re going bigger this October 26 at our annual dinner celebration. Watch for registration details. See y’all there!
These are now approved.
Thanksdirection.for
In the end, the local governments mostly agreed with our perspective. In Toronto, purpose-built rental is exempt from IZ and will not see the 46% increase in DCs that are being phased in starting in May 2023. Further, they have promised to look at deeper incentives in short order. Other municipalities have followed and exempted us from IZ; some have applied an increase in GFTs and convened meetings to earnestly discuss moving forward with incentives. We take an optimistic step in the right

I hope you enjoyed the summer. As municipal Councils recessed for this October’s election, there was a mad dash to finalize several housing related matters. The result were Committee and Council meetings throughout July and into midAugust. At least the weather was nice, and the traffic was Inclusionarylight.Zoning (IZ) as a stand-alone policy has enormous implications for developers.
Increasing fees and layering on expensive requirements only exacerbate the financial challenge of making rental projects viable. Why any of these were even considered as options is baffling. It would be understandable if rental production was robust, but it’s been chronically undersupplied. Not just a blip due to the global pandemic, this has been going on for many decades; in the range of forty years! Yes, each municipality knows the exact number as they approve each development application. Sure, revenue is down for local government with fewer transit passengers and lower recreation centre income. But at the end of the day 100% of zero is still zero. What’s not factored in are the costs of all the unintended consequences of not having sufficient housing. One is shelter costs and societal effects of homelessness. Another is the inability to find workers when suitable workforce housing is scarce. There’s a broad spectrum of cause and effect.
6 | July/August A T T E N D & S P O N S O R GTAA’s Annual Dinner October 26, 2022 P R E C E D E D B Y O U R A N N U A L G E N E R A L M E E T I N G A N D R E C E P T I O N P A R K V I E W M A N O R | 5 5 B A R B E R G R E E N R O A D , N O R T H Y O R K GTA48_AnnualDinner_HPHad_v2_Layout 1 2022-06-09 12:43 PM Page 1 MILLENNIUM Members


































Published By:
In this ISSUE Publisher
All contents copyright © RHB Inc.
Nishant Rai

Opinions expressed in articles are those of the authors and do not necessarily reflect the views and opinions of the GTAA Board or management. GTAA and RHB Inc. accept no liability for information contained herein. All rights reserved. Contents may not be reproduced without the written permission from the publisher.
12 Toronto Growth Funding Tools 20 Toronto Rent Bank Update 24 22nd Annual Golf Tournament 28 Ways to Recruit Top Talent 32 Simplify Control. Save Energy.
GTAAOnline is published monthly by RHB Inc. on behalf of the Greater Toronto Apartment Association (GTAA) and is distributed online through controlled circulation to the GTAA membership.
8 | July/August VOL.1 NO.6 2022
Account Executive Justin Kreslin Editorial Daryl Chong
Office Manager Geeta Lokhram
Please contact the Publisher for advertising dates and rates. Opinions expressed are those of the authors and do not necessarily reflect the views and opinions of the GTAA Board or management. GTAA accepts no liability for information contained herein.
Creative Director / Designer Noah Goldentuler
P.O. Box 696, Maple, ON L6A 1S7 416-236-7473
YOUR One SOURCESTOP H&S Building Supplies Ltd. is one of Ontario’s premier maintenance supply wholesalers. We specialize in the multi-unit residential space; providing quality products, competitive prices, exceptional customer service, on-time delivery, and product knowledge second to none. We carry over 14,000 products in stock, daily. 96 Maplecrete Road, Concord, ON L4K 1A4 | sales@hsbuild.com | 1-800-207-8325 HSBUILD.COM FOR YOUR MAINTENANCE PRODUCTS

Fire Safety/Security/ Parking
Jonathan Lewis (647) 646-7272 grecorailings.comwww.pbs-corp.caoffice@pbs-corp.caChris.Gurd@grecorailings.com
HVAC/Mechanical/Plumbing/Electrical/Elevators

TGS Electrical and Lighting Contracting Inc.

Sorin Nuca (416) www.laumar.casorin@laumar.ca550-1903
Dream Unlimited Hero Mohtadi (437) 770-5940 hmohtadi@dream.ca

10 | July/August
T2R Properties Inc.
Platinum Building Services Corp.


Neeraj Chopra (905) 625-5678
Caplan’s Appliances
OWNERS & PROPERTY MANAGERS
Larlyn ManagementPropertyLtd.

Bruce Shields (647) www.newcreations.combruce@newcreations.com384-9433
Mark Thomas (905) www.apexpcservices.commthomas@apexpcservices.com749-2105
James Mercer (416) 999-9043
Mercer Fire Protection

nr@collecdev.com
Tim (647)Stoyanovich215-4427
Apex Pest Control Inc.

EcoPilot Canada Jeff (416)Ingram629-0724
Suppliers
Stephen Pointer (905) 364-2205 spointer@larlyn.com
Joshua (416)-800-1172Vinegar
Robert Caplan (416) 766-4176 www.caplans.carobert@caplans.ca
EVSTART
Building Supplies / Services
Greco Aluminum Railings

www.ecopilotai.comJeff@ecopilotai.com

Neil (647)Rodgers368-6399
Appliance/Laundry
Jeremiah Allen (416) 676-6230 www.evstart.comjallen@evstart.com
hessam@timesgroupcorp.com
New Creations Toronto West/Etobicoke
David Petrina (905) wwwdavid@restorex.ca669-3835.restorex.ca
Construction/Repair/EmergencyServices
tgselectricalandlighting@gmail.com
Hersz Properties Ltd.


Collecdev Inc.

ControlWaste/PestServices

jvinegar@herszproperties.com
Laumar Design Limited

WELCOME TO THE GTAA FAMILY
Chris Gurd (905) 622-7709
Hessam Ghadaki (647) 637-4437
www.solarmechanical.cainfo@solarmechanical.ca
Restorex Contracting Ltd


www.mercerfire.camercerfirepro@gmail.com
Solar Mechanical Services
Exclusive Insurance Rates for the Rental Housing Industry Member and supplier members of apartment associations have access to exclusive discounts on home and auto insurance with Westland MyGroup. Click or call for a quote today for a chance to WIN $5,000: westlandmygroup.ca/GTAA | 1-844-999-7687

T
12 | July/August
Toronto Growth Funding Tools Development Charges & Community Benefits Charges
he Province introduced legislative changes (enacted through Bills 108 and 197) to the Development Charges Act and Planning Act necessitating the City to review and update three of its growth-related funding tools (“GFTs”) prior to the provincial legislative changes that take effect on September 18, 2022.

gtaaonline.com | 13 NEWNEWFOUNDLANDBRUNSWICKNOVA SCOTIA QUEBEC COLUMBIABRITISH ALBERTA SASKATCHEWAN MANITOBA ONTARIO Sales Representative * Broker ** Personal Real Estate Corporation *** National Apartment Group CALGARY Richie Bhamra* Vice 403.richie.bhamra@cbre.comPresident303.4569 EDMONTON Thomas 780.thomas.chibri@cbre.comAssociateChibri*VicePresident424.5475 EDMONTON David ExecutiveYoung*Vice 780.dave.young@cbre.comPresident917.4625 ALBERTA MONTREAL Marc SeniorHetu*Vice 514.marc.hetu@cbre.comPresident906.0891 QUEBEC HALIFAX Robert 902.robert.mussett@cbre.comExecutiveMussett*VicePresident492.2065 HALIFAX Chris Carter* Vice 902.chris.carter@cbre.comPresident492.2085 NOVA SCOTIA WATERLOO REGION James Craig* Vice 519.james.craig2@cbre.comPresident340.2330 OTTAWA Nico SeniorZentil*Vice 613.nico.zentil@cbre.comPresident788.2708 TORONTO Tom 416.tom.schuster@cbre.comAssociateSchuster*Director847.3257 TORONTO David Montressor* Vice 416.david.montressor@cbre.comChairman815.2332 LONDON Kevin 519.kevin.macdougall@cbre.comAssociateMacDougall**VicePresident286.2013 ONTARIO 9 OFFICESCANADAACROSS 14 PROFESSIONALSSALES $19B SINCESOLD2000 VANCOUVER Greg AssociateAmbrose*Vice 604.greg.ambrose@cbre.comPresident662.5178 VANCOUVER Lance 604.lance.coulson@cbre.comExecutiveCoulson***VicePresident662.5141 BRITISH COLUMBIA VANCOUVER Kevin 604.kevin.murray4@cbre.comSeniorMurray*SalesAssociate662.5171 Scan to receive Apartment Listings and Market Research














14 | July/August
Collectively, these three financial tools generate approximately $750 million in revenue for the City of Toronto each year, along with services or benefits provided in-kind, which have been used to help pay for building and improving infrastructure and services that support new residents and businesses.
Development charges are a one-time fee collected at the time a building permit is issued to help pay for the capital investment required to support growth such as roads, transit, water and sewer infrastructure, community centres and fire and police facilities. It can only be used to fund growthrelated capital costs, and cannot be used to fund other costs, such as operating costs, state of good repair or capital maintenance.
Purpose Built Rental in Toronto
GFTs help fund the infrastructure and services required to accommodate growth from new developments and redevelopments. With a projected 20 per cent increase in population, or about 700,000 more people over the next thirty years, Toronto needs a plan to pay for growth today and in the future. To accommodate this growth and ensure a livable city, the City uses GFTs to invest in infrastructure and services like roads, transit, water and sewer systems, community centres, parks, housing and childcare.
Community benefits charge is a new funding tool introduced by the Province that replaces Section 37 – the density bonusing tool. The charges can apply to new developments with five or more storeys and contains or 10 or more residential units and is capped under provincial legislation at 4 per cent of land value. This funding tool is flexible and can be used on a wide range of growth-related capital infrastructure provided the associated costs are not already recovered from the development charge or parkland funding tools.
The alternative parkland dedication rate supports the expansion and improvement of the parkland system through the creation of new parks, enhancement of existing parks and/or generation of revenue to fund recreational facilities. This tool also supports the development of community recreation centres, arenas, and playgrounds.
There are three types of growth funding tools:
•••
GTAA participated in more than a dozen consultations over the past year to provide input on the development of the city’s GFTs. We highlighted the chronic under production of purpose-built rental housing in Toronto.
1602
Closed
75 Eastdale
32
Toronto 32 Units |
SOLD
For more information, please contact: Montressor david.montressor@cbre.com(416)Chairman815-2332
David
East
* Vice
SOLD
SOLD FOR
849
Per Suite Closed
National Apartment Group - Ontario
Schuster * Associate
For additional info on cap rates, current valuations, and market trends in a changing investment landscape, please reach out to a member of our team. Braemar Drive, Brampton Units | $413,399 Per Suite July 2022 FOR $63,250,000 Broadview Avenue, York Units | $308,594 Per Suite August 2022 FOR $9,875,000 Avenue, August 2022 $90,100,000 Bathurst Street, $321,875 August 2022 FOR $10,300,000
SOLD
Ontario’s multi-residential investment market continues to be a bright spot within a challenging macro environment. Notwithstanding broader market volatility, investor sentiment for multifamily assets remains strong. Through Q3 2022, values have weathered the impact of higher borrowing costs and are well-positioned to counteract rising inflation and interest rates through stable and continued cashflow growth. Please see below for a summary of recent deals as of Q3 2022.
Tom Director (416) tom.schuster@cbre.com847-3257
153
Closed
* Sales Representative
East York 253 Units | $356,126 Per Suite Closed



Scan to andApartmentreceiveListingsMarketResearch 78

The same report acknowledges that, “it is very unlikely that this level of rental development could be achieved consistently in the future without expanded policy and program support for the rental housing sector.”
Development Pipeline Toronto Planning Report (2021 June)
Development Pipeline
16 | July/August
There’s been some positive momentum in the past few years with many rental proposals in the pipeline. The chronic undersupply that has existed for decades was starting to turn the corner. But coming out of the pandemic new challenges have emerged and they all negatively affect project viability. On top of the supply chain interruptions and increased construction costs, we’re now experiencing rapidly rising interest rates and financing challenges. Thousands of rental units in the proposal phase have paused; some have been outright cancelled. Increasing fees (GFTs) is clearly the wrong way to proceed, if more rental is desired.
City Hall knows, from it’s own current reports that despite the recent modest increase in rental construction, the output is 2,500 short each year (over the past 10 years).
“Withinthat:
Not even close! Toronto Planning’s “Right Sizing Housing Report” published in May 2021 clearly states
“Within Toronto, 4,114 rental units would need to be built annually in order to fulfill the increase in younger generations’ demands in the 35 years between 2016 2051.”
Despite an uptick in 2018-2020 with an average of 2,832, the 5-year average is 2,080 units and the 10year average is only 1,644. But is this enough?
Toronto, 4,114 rental units would need to be built annually in order to fulfill the increase in younger generations’ demands in the 35 years between 2016-2051.”
Toronto Planning Department’s Development Pipeline (June 2021) report shows increased production over the past few years, before the pandemic.
Despite an uptick in 2018 2020 with an average of 2,832, the 5 year average is 2,080 units and the 10 year average is only 1,644. But is this enough?

Toronto Planning Department’s Development Pipeline (June 2021) report shows increased production over the past few years, before the pandemic.
Senior staff from Planning, Housing and Finance advised GTAA that instead of recommending immediate financial relief they proposed creating a working group that would include the provincial and federal governments, as well as private sector rental developers, to convene to discuss ways to make rental happen. The goal is for a follow up report in early 2023, which would include tangible (hopefully results oriented) incentives. Any solution to this complex issue would require participation by other levels of government, coupled with the input of rental developers.
Not even close! Toronto Planning’s “Right Sizing Housing Report” published in May 2021 clearly states that:
City Hall knows, from it’s own current reports that despite the recent modest increase in rental construction, the output is 2,500 short each year (over the past 10 years).
3a - Motion to Amend Item moved by Mayor John Tory (Carried)
Through a concerted effort by the rental industry, we explained that a 46% increase over current DC rates combined with current financial challenges would essentially pause (perhaps cancel) most (if not all) rental projects. We requested some immediate financial consideration to keep some projects

Toafloat.provide
1. City Council direct the City Solicitor, in consultation with the Chief Financial Officer and Treasurer, to amend the draft Development Charge By-law in Attachment 1 to the report from the Chief Financial Officer and Treasurer and Chief Planner and Executive Director, City Planning titled “Growth Funding Tools – Development Charges” and dated June 28, 2022, such that the development charge rates for secured purpose built rental housing and Inclusionary Zoning projects that will be effective on August 15, 2022 will apply, including indexing, for the term of the current Development Charges by-law
The City’s discretionary exemptions and financial incentives will be reviewed and brought forward for Council consideration in 2023. This will include a comprehensive framework which considers all growth-related funding tools and other policy reviews … The implications of providing exemptions will need to be further analyzed to examine the financial impacts to the City, and to ensure that incentives support the City’s desired outcomes and goals.
On July 12, 2022 Toronto’s Executive Committee reviewed the recommendations made jointly by the CFO & Treasurer, and the Chief Planner. The report noted:
interim cost certainty and help – until the roundtable discussions are completed and deeper incentives are offered – Mayor Tory moved the following motions at the Executive Committee on July 12.
gtaaonline.com | 17
In July 2022, Toronto City Council approved a new Development Charges By-law, which included the following (via the Executive 2.Committee):CityCouncil
Council direct the Executive Director, Housing Secretariat, the Chief Financial Officer and Treasurer, the Chief Planner and Executive Director, City Planning to support the implementation of HousingTO 2020-2030 by initiating a Rental Housing Opportunities Roundtable to engage on short-term pressures, current constraints and future opportunities affecting secure market and affordable rental supply, including representatives from all orders of government, private and non-profit rental developers and operators, and to report back on potential actions in the first quarter of 2023.
Toronto Development Charge Transition Rates
GTAA will provide updates, and engage you for input ahead of the roundtable discussions. Please send us your recommendations soon, so we can discuss, sort and table our industry’s perspective.
However, the development charge rates for secured purpose-built rental housing and Inclusionary Zoning projects that will be effective on August 15, 2022 will apply, including indexing, for the term of the current Development Charges by-law.
Toronto adopted the following rate increases through a 2-year transition period.
3c - Motion to Amend Item (Additional) moved by Mayor John Tory (Carried)
Council request the Federal and Provincial Governments to take urgent action to avoid the loss of rental housing supply currently in development, and to engage with the City’s Rental Housing Opportunities Roundtable to consider additional measures and incentives ensuring sufficient purpose-built rental housing supply in Toronto.
18 | July/August
2. City Council request the federal and provincial governments take urgent action to avoid the loss of rental housing supply currently in development, and to engage with the City’s Rental Housing Opportunities Roundtable to consider additional measures and incentives ensuring sufficient purpose-built rental housing supply in Toronto
Presumably, the Rental Housing Opportunities Roundtable discussions will lead to further and greater financial incentives. When these are tabled, the new/lower rates will be formalized. In other words, the worst we can do is the August 2022 (current) rates.
1. City Council direct the Executive Director, Housing Secretariat, Chief Financial Officer and Treasurer, Chief Planner and Executive Director, City Planning to support the implementation of HousingTO 2020-2030 by initiating a Rental Housing Opportunities Roundtable to engage on short-term pressures, current constraints and future opportunities affecting secure market and affordable rental supply, including representatives from all order of government, private and nonprofit rental developers and operators, and reporting back on potential actions in the first quarter of 2023
and Treasurer, and the Chief Planner and Executive Director, City Planning, such that the development charge rates for secured purpose built rental housing and Inclusionary Zoning projects that will be effective on August 15, 2022 will apply, including indexing, for the term of the current Development Charges by-law.
13.And,City
16.And,City
direct the City Solicitor, in consultation with the Chief Financial Officer and Treasurer, to amend the draft Development Charge By-law in Attachment 1 to the report (June 28, 2022) from the Chief Financial Officer
Keep business moving:
• Increase conversions with dynamic and integrated websites and internet listings
Stay connected when it matters the most by safely attracting prospects, converting quality leads and supporting residents. A single connected solution for Canadian multifamily marketing management.

• Enrich the resident experience with a comprehensive service portal
• Optimize your online presence and attract more prospects with SEO and PPC advertising
©2022 Yardi Systems, Inc. All Rights Reserved. Yardi, the Yardi logo, and all Yardi product names are trademarks of Yardi Systems, Inc. (888) 569-2734 | Yardi.com/RentCafe Learn with us at Yardi.com/ Webinars
• Revolutionize the prospect journey by automating the entire lead-to-lease cycle
Toronto Rent Bank Grant Program Pilot Update
Toronto’s Rent Bank (“Rent Bank”) provides interest-free loans to low-income households in Toronto who are experiencing rental arrears or require help with a rental deposit in order to prevent Ashomelessness.notedinprevious

GTAA communications, the City has made significant program enhancements to Rent Bank throughout the pandemic to expand support for households at risk of eviction to prevent people from becoming homeless due to eviction. These changes include enhancements to increase access and uptake as well as additional investments of $3 million through COVID-19 emergency funds to enable the Rent Bank program to support more households in need.
In April 2021, City Council approved a “grants instead of loans” pilot of the Rent Bank program until March 31, 2022. New households accessing the program were eligible; additionally, the City suspended any loan repayment requirements for existing Rent Bank clients during the pilot.
20 | July/August
| Bill
| Beau

| Duncan
Trusted Advisors
| Jeremy
Jack
Philip Sarvinis Gladu Horst Pond Rowe Albert Gaudreau Cooper Park Van Zwol
| James
| Michael
| Tim
| Michael
Creative Thinking Practical Results rjc.ca
the preferred way to end a residential tenancy. It is a last resort. Prevention is favoured. Keeping customers is a goal of any successful business. We support this report’s program changes to increase access and uptake.

At the conclusion of the pilot on March 31, 2022, 1,744 households were able to avoid eviction by receiving a grant since the pilot began on May 1, 2021. This was an increase of 52% or an additional 594 households who were able to avoid eviction as compared to 2020 when only 1,150 households received a loan. In an engagement survey administered to Rent Bank clients who received a grant, clients expressed how essential the grants were to maintain their housing when faced with economic uncertainty during the pandemic.
GTAA has always supported the loan program, and the grant pilot is even better. GTAA appeared at the standing committee in 2021 to offer support, and state (in a deputation, and in a formal Evictionletter):isnot
Based on the success of the pilot, the Rent Bank will be converted to a grants program on a permanent basis. While loans repayments that were issued prior to the pilot will resume, consideration will be given to allow loan forgiveness should repayment result in undue financial hardship. If you have residents who borrowed from the Rent Bank prior to May 2021, they may be entitled to convert it into a grant (no repayment required).
For more information, please contact GTAA.
Based on the results of the grant pilot and future projections, the Housing Secretariat projects an ongoing annual operating budget of approximately $4.79 million to $5.94 million for the Rent Bank program.
Further at the same meeting in 2021, We support the City’s request and emphatically encourage the Federal and Provincial governments to provide urgent renter assistance that supports tenants to avoid evictions due to arrears and pay the rent during the pandemic. Consideration should be given to a flexible program that provides more for those who need more to focus on positive outcomes.
As of February 28, 2022, the outstanding balance of active unpaid Rent Bank loans is approximately $12.52 million, which have been loaned since the Rent Bank’s inception in 1998. Staff recommends the Executive Director, Housing Secretariat make operational adjustments as required in future years, including approving the forgiveness of some or all of the unpaid loans, using criteria including financial hardship and likelihood of the household losing their housing. Any repayments that are collected will supplement the Rent Bank Fund beyond the approved base funded budget.
22 | July/August
REN T AL AGEN T O NL I NE TRAINI N G Do you have staff who have never had formal training in Apartment Rentals, or staff who need a refresher? Introducing Rental Basics in 10 Modules

www.sherylerenberg.com I Tel 416-256 5868 $169.00 + HST Register at www.sherylerenberg.com ◼ Greeting and Registration ◼ Creating an Organized Presentation ◼ Qualifying ◼ Becoming a better Listener ◼ Demonstrating ◼ Overcoming Objections ◼ The basics of price resistance ◼ Closing ◼ Follow-Up ◼ Virtual Presentations and Pre-Recorded Video tours
For more than 20 years, Sheryl Erenberg and Associates has provided marketing and leasing services to the residential rental industry. SEA has worked with Landlords to recruit, train, coach and manage all rental office staff and to develop comprehensive lease-up strategies for legacy rental developments.

and new

TEE BLOCKS
event was the first golf of the season as everyone was itching to get out after a long hiatus. The weather cooperated and it was a spectacular day. A sold out crowd of industry members enjoyed a great day at The Country Club in Vaughan.
HEADLINE SPONSORS

PRINCIPAL GIFT SPONSORS
24 | July/August
WATER

22nd Annual Golf Tournament $60,000 Raised for our Charitable
GOLF CARTS
DINNER ACE PAINTING & DECORATING CO. CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

The 22nd Annual Greater Toronto Apartment Association Golf Tournament in support of the GTAA Charitable Foundation was held on Thursday, May 26, Our2022.early




This event is only possible with the generous sponsorship of our members, especially our Headline Sponsors.
Thanks to everyone who sponsored our event, donated prizes and all the players who participated.
COCKTAIL RECEPTION
FOURSOME PHOTOS
PIN FLAGS

TournamentCharitable Foundation




And a special thanks to all the volunteers who put everything together to make sure you had a great day. Congratulations to all the ‘best of’ players who received recognition for their stellar efforts on the links. Our Grand Prize winner – Charlsey Brunne – took home a $1,500 Air Canada gift card … we’re waiting to see her vacation pics.

gtaaonline.com | 25
HOLE SPONSORS






DRIVING RANGE
Our golf tournament offers the opportunity to make great contacts, network with industry peers, see old friends, enjoy a delicious meal, win fabulous prizes and have a fun day away from the office … all while raising much need money for very deserving organizations that rely on our Charitable SeeFoundation.younext year!
This is our main fundraising event of the year and the proceeds are used by local organizations to support a variety of terrific community programs. Your participation raised $60,000 for our Charitable Foundation. We will be donating this, and more, at our annual dinner on October 26, 2022.



ON COURSE FOOD STATIONS
ON COURSE LUNCH
COMPETITION HOLES
HOLE PLUS SPONSORS
GTAA Golf












































For instance, with fewer corporate hoops to jump through, small offices can be more flexible and nimble. It’s often easier new things or change strategies, etc. That’s great for someone who wants to showcase multiple talents, learn a variety of new skills and wear many hats on a daily basis. With any luck, you’ll find people to grow with you for years to come. At the very least, you can position your business as a jumpstart to someone’s career.
1. Look outside the property management industry for talent
3. Promote your strengths to help attract & recruit top talent
2. Enhance your marketing presence
It’s not just residents and tenants who are looking at your public presence (e.g., website, social media, online reviews). Potential employees are also examining you. They might use your marketing and customer feedback to evaluate your company culture, professionalism,
6 Ways Small Business Leaders Can Recruit Top Talent

By Yardi Canada Ltd.
Without the resources of a large, coordinated HR department, which tactics should small businesses use? Here are ways you can position your business to compete with larger talent competitors
For instance, does a good accountant need to have a background in property management? With built-in accounting tools in property management software, the skill may be more relevant than direct experience. Likewise, it would be great to hire a leasing agent with experience. At the same time, that might not be possible in your area. Interview a number of candidates to find a smart, fast learner.
relationships with tenants, etc. That means your marketing efforts should be made to impress anyone who could potentially find you online.
Industry experience is always a plus. If all other qualifications were equal, relevant job history should obviously come into play. However, if you’re only looking at applicants who have worked in property management, you’re missing out on the vast majority of candidates. This is especially true for entry-level positions or office positions with transferrable skills.
Small property management businesses are always looking for ways to recruit top talent for their teams. While high turnover is not a new concern for the real estate industry, this year it is a growing concern. In 2021, 35% of Canadian employees were considering to look for another job and 45% of companies were seeing difficulties with attracting and retaining talent.
It’s often easier for large companies to recruit top talent. In part, this is thanks to financial advantages that smaller companies can’t always compete with. Large, established and highly profitable businesses often have more flexibility when it comes to paid time off, retirement savings, healthcare plans, etc.
28 | July/August
But that doesn’t mean small property management businesses don’t have their advantages. You just have to know what they are and how to promote them.
gtaaonline.com | 29 Building Envelope Repairs Parking Structure Roof Assessment & WReplacementindowUpgradesSiteImprovementsInteriorUpgrades 2051 Williams Parkway, Units 20 & 21 Brampton, Ontario L6S 5T4 t (905) 792-7792 D AV R O C . C O M © D A V R O C SOCI&ASATESLTD Ass e t Tran s f o rm a �o n Project Managers DAV ROC & AS S OCIAT E S LTD


















Having a training program in place is essential to attracting, supporting, and retaining a talented workforce. For a quick rundown of Yardi’s best software options, review this page comparing Yardi solutions.
30 | July/August
• “How do you talk to people outside of work about your job?”
4. Prepare for tough interview questions
The goals are to recruit and retain top talent and by giving your team the same tools they would have at a larger business will go a long way. Property management software will streamline your business operations like never before. That’s why it’s essential to use a platform that’s robust enough for your community and easy to learn for new employees. Having the wrong system is almost as challenging as having no system as all and will make it harder to train and keep staff.
5. Give meaning to the work you do
• “How has your company adapted to the shift to remote and flexible work?”

• “Can you provide evidence that diversity and inclusion matter in your hiring?”
Show your applicants that they’re contributing to something in society. Find ways to demonstrate the impact you have on your community. If a potential employee has narrowed down their choices to you and an entry-level position at a large corporation such as Apple or Google, what intangibles do you offer that other businesses can’t? It might be community involvement, a sense of place and being, etc.
Even if you’re an experienced interviewer who knows how to recruit top talent, you may have noticed the questions coming from interviewees have gotten tough. This is happening as part of the “Great Resignation.” For the first time in a long time, job seekers have the upper hand in negotiations and are willing to walk away from offers that aren’t perfect.
• “Can you talk about a rough day you had working here and how you got through it?”
To help prevent you from being caught off guard, we put together some tough interview questions small property management businesses should be prepared to answer. Knowing how to respond could help you compete with larger companies.
• “I currently have a great job. Why should I consider this position instead?”
• “How long has this position been open? Why do you think that is?”
6. Get the latest tech to recruit top talent
gtaaonline.com | 31 1/2 National Elevator Ad Consider us for your next vertical transportation project! elevatorconsultant.com 416.77 7.0660 Maintenance Audit Reports, Due Diligence Inspections Tailored Maintenance Service Contracts Equipment Evaluation Reports Elevator Traffic Studies Modernization Design and Project Management New Construction Design and Project Management 130+ years in du st r y expe r ienc e


Sensors are among the core technologies behind building automation. Typically, sensors monitor and optimize the performance of HVAC systems, indoor/outdoor lighting, pumping and more.

Optimizing the performance of mechanical systems reduces energy waste and overall energy usage, which in turn lowers greenhouse gas emissions and makes your building more sustainable.
To be eligible for the program, you must be a social and municipal housing provider, shelter, co-op or eligible private market-rate multi-family building with lowincome tenants. Buildings must be four storeys or higher.
For example, the smart HVAC controls in a BAS help limit energy use in unoccupied building areas and reduce HVAC usage overall, particularly during times of peak energy demand.
Installing a building automation system (BAS) gives you enhanced control overkey energy systems, making it easy to lower costs and improve residentcomfort automatically. A BAS is a software program that leverages sensors to automatically adjust building performance.
2. Improve comfort
Simplify control. Save energy.
32 | July/August
How can a BAS help you?
Energy savings from a BAS can free up budget for other capital expenses, from cleaning costs to office equipment and more.
BAS sensors can proactively detect and diagnose equipment issues in the early stages, alerting facility managers and helping avoid breakdowns and costly repairs.
1. Lower costs
The Enbridge Gas Affordable Multi-Family Housing program providesfinancial incentives up to $200,000 for BAS and many more energy efficiencyupgrades, plus up to $8,000 per building for a detailed $40,000third-partyassessmentcompletedenergybyacompany(uptoperhousingprovider).
5. Free up budget for other priorities
By ennifer Cittadini, Advisor, Affordable Housing Program Design, Enbridge Gas
3. Help avoid costly breakdowns
4. Reduce carbon footprint
Controllers can be set to keep a building’s indoor climate within a certain range, keeping temperatures more consistent and comfortable.
Manage multiple buildings?
As part of the program, you could also receive free professionally installed energy-saving upgrades in all eligible units, including lowflow showerheads, aerators and heat reflector




the participating affordable multi-family buildings at 2600 Jane Street in North York, Toronto, installed heat reflector panels in 115 suites. This resulted in annual heat savings of 19.5 percent, an annual natural gas cost savings of $13,031 (based on $0.339 per cubic metre) and 38,440 cubic metres of energy saved per year.
SELECTION Don’t forget to login to your free wholesale account for exclusive pricing! www.amresupply.com1.800.661.9891 Allthepartsyouneedtogetthejobdone! 24HR.

Limited-time bonus incentive for make-up air units
Onepanels.of
All of them can be controlled through a single, centralized BAS.
Enbridge Gas offers financial incentives up to 50 percent of the fully installed project cost, up to a maximum of $200,000, to help offset the upfront capital costs of BAS upgrades and speed up project payback.
Incentives are also available for other efficiency measures, including ventilation upgrades. Make-up air units help reduce energy costs by reusing the heat from outgoing air to pre-heat fresh incoming air. For make-up air units, incentives are up to $26,000 per unit. Install an eligible condensing make-up air





To confirm your interest in Affordable MultiFamily Housing program offers, contact an Enbridge Gas Energy Solutions Advisor at 1-866-844-9994 or energyservices@enbridge. com. Visit enbridgegas.com/affordable for program details, testimonials and more.
Reduce upfront capital costs with incentives






gtaaonline.com | 33
unit by Oct. 31, 2022 and get double the incentive. To qualify for bonus incentives, projects must be booked with an Energy Solutions Advisor by Sept. 30, 2022.



Get additional savings with free upgrades


34 | July/August GREATER TORONTO APARTMENT ASSOCIATION ANNUAL SCHOLARSHIP 2022 CongratulationsWinners PRINCESSCongratulationsALAN to Alan , Iyesha , Princess , and Winzel – each received a $5,000 GTAA Scholarship! Residents of GTAA Member buildings entering their first year of post-secondary education or training may be eligible for this scholarship next year. Watch for the details in May 2023! IYESHA WINZEL Best wishes to the winners and all the applicants in their studies and careers!








gtaaonline.com | 35




Introducing the next generation
36 | July/August YardiBreeze.ca | (888) 569-2734 Get a personalized demo to see why Yardi Breeze Premier is the perfect tool to run your business from anywhere Discover intuitive & powerful residential & commercial property management software



