FE Magazine - Spring 2025

SPRING EDITION 2025

HOUSING SYMPOSIUM

RENTING IN CANADA: A 2025 PERSPECTIVE

GREENING OUR COMMUNITIES

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

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CONTENTS SPRING EDITION 2025

IN THIS ISSUE

16 Let's Build Ontario

A sustainable solution 34 Timber: amid trade tensions for Canadian

Landing: A blueprint for 18 Canary inclusive and impactful city building

38 Renting in Canada: A 2025 perspective

construction

a corporate culture that drives balance of AI and humans in 20 Building 42 The success: Hazelview's approach Canadian residential markets: Preparing for change

24 Greening our communities

barriers to counselling: How 44 Breaking you can help!

vacancies and slower rent 28 Rising growth expected amidst economic

residents don't report pest 46 Why problems - and what you can do

Housing Symposium: Unlocking 30 The solutions to a generational crisis

48 Ontario power market bulletin

uncertainty

about it

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

Nishant Rai nishant@rentalhousingbusiness.ca

A PUBLICATION OF:

Justin Kreslin justink@rentalhousingbusiness.ca

801-67 Yonge Street Toronto, Ontario M5E 1J8 | Tel: 416-385-1100 www.frpo.org SUBSCRIPTIONS & ADDRESS CHANGES

Melanie David mdavid@frpo.org

Publisher

Account Executive

Creative Director / Designer Scott Clark

Editor

David Gargaro david@rentalhousingbusiness.ca

Office Manager

FRPO IS A MEMBER OF:

Geeta Lokhram accounts@rentalhousingbusiness.ca Opinions expressed in articles are those of the authors and do not necessarily reflect the views and opinions of the FRPO Board or Management. FRPO and MPH Graphics accept no liability for information contained herein. All rights reserved.

Contents may not be reproduced without written permission from the publisher.

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

9

PRESIDENT'S MESSAGE A

s spring arrives and a new year begins, FRPO is energized and ready to continue our work advocating for a stronger, more vibrant rental housing sector in Ontario.

Following the recent provincial election, we look forward to continuing our successful working relationship with the re-elected PC government. We are eager to collaborate with them on policies that will bring more rental housing supply online for all Ontarians and foster a fairer, more balanced rental market.

With a federal election also on the horizon, FRPO will work closely with CFAA to actively engage with all parties to promote policies that support the development of purpose-built rental housing at the federal level.

We believe that a strong partnership between the federal and provincial governments is essential to addressing the housing crisis effectively.

TONY IRWIN

President & CEO FRPO

Furthermore, given the ongoing uncertainty surrounding U.S.-Canada trade relations and the potential impact of tariffs, we will continue to advocate strongly at all levels of government for measures that support our members and ensure that managing and building rental housing remains an attractive and viable investment.

On a personal note, I was recently honoured to deliver a keynote address at the Toronto Region Board of Trade's Housing Symposium. This important forum brought together key stakeholders to discuss solutions to the housing crisis. In my remarks, I called on the provincial government to create a timelimited provincial rebate for development charges (DCs) on purpose-built rental projects until 2030, and to create a zoning framework to unlock the untapped infill potential on existing rental housing sites. These actions can be taken now to respond to our urgent need for increased rental housing supply and build the rental units Ontario desperately needs.

Finally, I want to express my sincere gratitude to all our members who have generously shared their stories for the Let's Build Ontario campaign. These stories showcase the tremendous effort, excellence, and industry-leading standards that our members demonstrate every day in building and managing purpose-built rental housing. There is no better way to counter negative narratives than by highlighting the positive impact of Ontario's professional rental housing providers. We are deeply grateful for your participation and look forward to sharing more inspiring stories from across the province in the coming months.

Tony Irwin President and CEO FRPO

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PROGRAMS TAILORED TO THE NEEDS OF YOUR PROPERTY We will build a custom catalogue for an easy way to help limit your spend to pre-selected products for consistency and maximum savings.

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EVENTS RTA WEBINARS & SEMINAR

Date and Time: Webinar Part 1: April 9 or 15 | 9:30 am – 11:30 am Webinar Part 2: April 16 | 2:00 pm – 3:00 pm In-Person Seminar with Parts 1 & 2 & breakfast: April 23 | 8:00 am – 12:00 pm

Join us for these important legal sessions designed to equip rental housing providers with the knowledge and strategies needed to navigate the intricate landscape of the RTA with confidence. This event will take place both virtual and in-person formats, however, the in-person format is now sold out. Login details for webinars will be sent 24 hours prior to each session. View brochure here for full details.

POWER, PEOPLE, PLANET WEBINAR

Date and Time: April 22, 2025 | 10:00 am – 10:45 am

Join FRPO and the Canadian CRB Program™ for a complimentary Earth Day webinar focused on practical sustainability strategies for multi-family property managers and owners. Register Now

PM SPRINGFEST

Date and Time: April 24, 2025 | 9:00 am – 2:30 pm

PM Springfest is the one-stop shop for everything you need to address your building’s challenges. Property management professionals and building owners can rely on PM Springfest for the latest information about everything from health & safety strategies and regulatory changes to energy management products/ services and retrofitting aging structures. The show provides an inside look at the newest innovations that help you deal with difficult tenants, harder-to-manage properties, and so much more.

CFAA RENTAL HOUSING CONFERENCE

Date and Time: May 13 – May 15, 2025 | 8:00 am – 5:00 pm

Join senior leaders and decision-makers from across Canada at the country’s premier rental housing event.

This year, we’re focusing on innovation, collaboration, and shaping the future of our industry. Be part of bold discussions, gain valuable insights, and connect with key players driving Canada’s rental housing forward.

Don’t miss this opportunity to help shape what’s next— see you in Vancouver! Register Now

FRPO CHARITY GOLF CLASSIC

Date and Time: July 22, 2025 | 8:00 am – 6:30 pm

Another year, another incredible golf tourney! We’ll be hitting the links in support of Interval House on July 22. This event will take place at Lionhead Golf Club with registration opening in late spring. This event sells out quickly, so keep an eye out for your emails for registration opening.

WOMEN IN RENTAL HOUSING LUNCHEON

Date and Time: August 21, 2025 | 10:30 am – 3:00 pm

The always popular “Women in Rental Housing” luncheon returns to the Old Mill on Thursday, August 21. The event provides a platform for women in the industry to learn, network, and engage together. Stay tuned for more details. Registration will open in July.

CANADIAN APARTMENT INVESTMENT CONFERENCE

Date and Time: September 11, 2025 | 8:00 am – 2:30 pm

Get the connections and strategic direction you need to power your business in this period of uncertainty.

PM EXPO AT THE BUILDINGS SHOW Date and Time: December 3 – December 5, 2025 | 8:00 am – 4:00 pm The Buildings Show is the place where Canadian construction comes together, uniting 18,000+ industry professionals for accredited educational content, meaningful networking, product and service discovery, and future insights.

FRPO MAC AWARDS Date and Time: December 4, 2025 | 5:00 pm – 9:30 pm

Save the date! For more than two decades, the MAC Awards has celebrated the leaders of Ontario’s rental housing industry, recognizing their unwavering dedication to providing top-notch rental accommodations. With their passionate teams and forward-thinking approaches, MAC Award winners transform their latest project endeavours and innovative ideas into reality. Registration and full details will be provided this fall.

Please check www.frpo.org regularly for newly added events.

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FAIR EXCHANGE | SPRING EDITION 2025

Residential Tenancies Act Sessions An Essential Review of Landlord Tenant Law

BUILDING YOUR LEGAL TOOLKIT Join us for these important legal sessions designed to equip rental housing providers with the knowledge and strategies needed to navigate the RTA with confidence.

Though the in-person session is now officially sold out, we still have multiple virtual sessions available. Join us for Part 1 on Wednesday April 9th or Tuesday April 15th, and for Part 2 on Wednesday April 16th.

Don’t miss this invaluable opportunity to build up your toolkit with the knowledge and insights necessary to thrive in today’s rental housing market!

Kristin Ley

Cohen Highley LLP

Kevin Kok

Cohen Highley LLP

REGISTER ONLINE TODAY Register online at www.frpo.org or email us at events@frpo.org

Douglas Levitt

Levitt Di Lella Duggan & Chaplick LLP

Matthew Helfand Aird & Berlis LLP

MEMBER UPDATE SPRING ISSUE 2025

We warmly welcome all new rental-housing and supplier members to our association this past quarter. Now’s the perfect time to connect and explore how you can work together to achieve amazing results.

Housing professionals- meet some new supplier options, and suppliers- meet some of your future potential partners. Feel free to reach out, collaborate, and make things happen!

RENTAL HOUSING PROVIDER MEMBERS Uptown Property Development

Terracap Management Inc.

Weiting Bollu

Aliferous Group

John Ratelle / Townhomes at Arrowdale

ASSOCIATE & CORPORATE SUPPLIER MEMBERS

RKH Investments Ltd.

Kognitive Sales Solutions Sales & Field Marketing Attn: Matty Johnston, Head of Operations t. (506) 381-4595 e. matthew.johnston@kognitive.ca

ProClean Services

3D Security

TORLYS Commercial & Residential Flooring

Commercial Cleaning Services

Security and Response Services

Attn: Ahmet Kanbul, Director t. (613) 265-4370 e.akanbul@procleanservices.ca

Attn: Scott Hill, Director t. (613) 462-4086 e. scott@3dsecurityservices.com

Enercare

Venn Construction Inc.

Commercial & Home Services Attn: Shona Ryan, Sales Manager, Property Management t. (416) 220-4805 e. shona.ryan@enercare.ca

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FAIR EXCHANGE | SPRING EDITION 2025

Attn: Craig Street Sales Division Manager, Property Management t. 416-882-3769 e. craig.street@torlys.com

SingleKey

General Contracting

Property Management Technology & Tenant Screening Services

Attn: Bill Kahansky, Business Development t. (416) 432-9674 e. bill@vennconstruction.ca

Attn: Elena Chau, Manager, Sales & Business t. (604) 329-9124 e. elena@singlekey.com

LET’S BUILD ONTARIO Update

A

s we move into 2025, the Let’s Build Ontario campaign continues to amplify the voices of rental housing providers, promote pro-housing policies, and continue its advocacy work to bring a more balanced and accessible housing market in Ontario.

Over the last couple of months, the campaign has had an overwhelming response from members who have shared member stories. These firsthand experiences highlight the human side of the rental housing sector— the dedication, hard work, and passion of the thousands of individuals who play a critical role in providing housing to Ontarians. These stories reinforce the reality that providing quality rental housing is not just a business— it’s a commitment to the communities we serve.

Member stories will be rolled out across social media channels in the coming weeks. By continuing to showcase these stories, we demonstrate to policymakers, stakeholders, and the public the importance of a strong rental housing sector. If you haven’t shared a story yet, we encourage you to do so at Member Story Submissions.

With the provincial election now behind us, Let’s Build Ontario remains steadfast in its mission to advocate for policies that support purpose-built rental housing.

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FAIR EXCHANGE | SPRING EDITION 2025

During the election, the campaign engaged extensively with supporters, gathering valuable insights on demographics and housing priorities—information that will continue to shape our advocacy efforts.

But the work doesn’t stop here. As Ontario faces increasing housing demand, the campaign will continue to push for policies that encourage investment in rental supply, reduce barriers to development, and support affordability for all residents.

We will also be calling on members to help promote the campaign in a simple yet impactful way—by linking to the Let’s Build Ontario website. This small action will help expand our reach, increase engagement, and bring greater visibility to the hardworking teams behind Ontario’s rental housing sector.

The road ahead requires all hands on deck. Help us continue the conversation by sharing your stories, promoting the campaign, and engaging with us on social media. Together, we can push for policies that foster a stronger, more sustainable rental housing sector for all Ontarians.

For more information on Let’s Build Ontario, or to get involved, visit the campaign website https:// letsbuildontario.ca/. Together, we can be YIMBYs.

CANARY LANDING: A BLUEPRINT FOR INCLUSIVE AND IMPACTFUL CITY BUILDING

By Sarah Hicks, Senior Vice President, Operations, Tricon Residential

Setting a new standard for housing and community development

• Federal government – Offered financial backing to ensure long-term affordability

Canary Landing is Canada’s largest and most significant residential project, offering 1,864 rental units, including 488 affordable units. Developed by Tricon, Dream, and Kilmer Group (DKT), this community redefines urban development by seamlessly integrating affordable and market-rate housing to expand economic opportunity and social inclusion.

Thoughtful design to create a complete community

Canary Landing showcases how innovative partnerships can drive long-term impact, expanding housing opportunities and guiding urban development strategies.

Its success has helped inform Toronto’s HousingNow initiative, which aims to deliver 15,000 new rental homes, including 5,000 affordable units, by 2030.

A collaborative approach to housing innovation In 2018, Tricon and its partners were selected by the province to develop an 11-acre rental housing community with 30% affordable units. This initiative expanded in 2019 through an agreement with Anishnawbe Health Toronto, adding 239 additional rental units.

Canary Landing was made possible through collaboration across all levels of government: • City of Toronto – Provided support through the Open Door program • Provincial government – Provided a 99-year ground lease on the 11-acre site

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FAIR EXCHANGE | SPRING EDITION 2025

The first phase of Canary Landing includes 770 units, 231 of which are affordable.

• The development utilizes a “checkerboard” layout that ensures affordable and market-rate units are fully integrated and evenly dispersed throughout.

• All units, regardless of affordability level, feature the same high-quality finishes and access to all amenities.

• DKT’s resident-first approach to architecture and landscaping was done in partnership with: o COBE (Danish architecture firm) and Architects– Alliance (Canadian firm) – Developed designs that prioritize connection and livability o CCxA (landscape architects) – Designed public spaces that reflect the area’s industrial heritage and integrate green spaces Rethinking housing affordability as a catalyst for economic and social impact By integrating market-rate and affordable units within a single complete and thriving community, Canary Landing ensures that families from all walks of life—including essential workers and young professionals—can live in close proximity to good jobs, schools, and services, fostering greater economic stability and mobility.

The affordability breakdown includes: • 50% of units at 100% Average Market Rent (AMR) – Serving middle-income households • 40% of units at 80% AMR – Serving moderate-income households • 10% of units at 40% AMR – Serving lower-income households 1. 50% allocated to not-for-profits (NFPs) – WoodGreen, Wigwamen, Interval House, March of Dimes, and others 2. 50% allocated through a City of Toronto Open Market Call – Ensuring a diverse mix of residents Research from renowned Harvard economist and professor Raj Chetty has shown that exposure to diverse socioeconomic networks, regardless of background, improves long-term economic outcomes, particularly for lower-income residents. Canary Landing applies this approach by eliminating physical and social divides between market-rate and affordable housing, fostering a more integrated and opportunity-rich environment.

Tricon’s resident-first approach ensures that all residents, regardless of income level, enjoy the same quality of life and access to services, programs, and amenities. Canary Landing residents benefit from:

• Community programs – Social events in partnership with Toronto Life, gardening classes with Evergreen, and urban beekeeping with Alveole • Resident betterment programs, including:

Affordable units were sourced through two channels:

Community and resident experience

• 40,000 sq. ft. of amenities – Including gyms, outdoor pools, a music studio, cinemas, co-working spaces, and children’s play areas

o Credit Builder – Helps new Canadians improve credit scores o Resident Care Fund – Offers rent relief for those facing financial challenges o Elevate Youth Toronto – Provides mentorship for BIPOC youth Located within Toronto’s West Don Lands urban master plan, the project is transforming the area into a mixeduse, dynamic, pedestrian-friendly neighbourhood adjacent to the historic Distillery District.

Scaling a new model for urban growth Canary Landing is more than just a housing development—it is a replicable blueprint for the future of city building. By seamlessly integrating affordable and market-rate housing, it proves that mixed-income communities can drive economic opportunity, strengthen social cohesion, and enhance urban livability.

The success of its public-private partnership model is influencing new developments across Canada to create additional thriving, inclusive communities.

Interior and exterior photos: Adrian Ozimek THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

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BUILDING A CORPORATE CULTURE THAT DRIVES SUCCESS:

By Vanessa Mian, Chief HR & Strategy Officer, Hazelview

T

oday’s evolving geopolitical, economic, and workplace landscape has led many businesses to re-evaluate their workplace policies. But at Hazelview, we remain more steadfast than ever in the belief that a strong, people-first culture sets thriving companies apart. At Hazelview, we understand that a workplace built on trust, collaboration, and employee well-being is essential to long-term success. This strategic approach has shaped our environment, creating a space where people feel valued, supported, and empowered to succeed, and it has earned us five workplace recognitions in the last 18 months alone: Canada’s Most Admired Corporate Cultures, Best Workplaces in Real Estate & Construction, Best Workplaces in Ontario, Great Toronto’s Top 25 Employers, and finally Great Place to Work Certified™. However, these accolades are not the goal; they are simply a testament of the culture we work on and nurture every day.

Culture is more than just perks: A great workplace is built on shared values, meaningful interactions, and a commitment to fostering an environment where people feel valued and engaged. We commit to working on this every day. While programs, benefits, and incentives play a role in enhancing the employee experience, at Hazelview, we go beyond perks, focusing on cultivating trust, collaboration, and well-being—ensuring that our culture is not just about what we offer, but how we work together. It’s why 82% of our employees say their work has special meaning and goes beyond “just a job” and 87% find their work here meaningful.

Ownership and accountability: At Hazelview, employees aren’t just part of the workforce—they are active contributors to our collective success. Our Co-Investment & Ownership Programs empower team members to share in Hazelview’s growth, fostering a culture of accountability, investment, and shared achievement. Aligning individual contributions with the company’s long-term success creates a workplace where employees feel deeply engaged and motivated to drive meaningful impact.

Leadership commitment: Culture is not an afterthought at Hazelview—it is embedded into our corporate strategy and prioritized at every level. Our leadership team is committed to fostering an environment of transparency, trust, and accountability. This commitment goes beyond words, requiring active participation and consistent reinforcement. We invest in leadership development to ensure our values guide decision-making and daily interactions.

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FAIR EXCHANGE | SPRING EDITION 2025

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Leaders play a critical role in shaping culture by engaging in open communication, hosting regular town halls, and conducting oneon-one check-ins to stay connected with employees. By prioritizing culture every day, we ensure it remains a living, evolving part of our workplace.

Employee feedback: A thriving workplace culture is built through collaboration and continuous dialogue. At Hazelview, we maintain an open exchange of ideas through employee surveys, focus groups, and one-on-one check-ins, ensuring that our culture evolves in alignment with our team’s needs.

We also use employee feedback to measure our progress and to see where there is room for continued growth. A recent survey found that 85% of our employees felt included and respected by their team and company.

How do we ensure inclusion? Adaptability is key, and listening to our people allows us to build an environment where they feel genuinely heard and valued. One example of this in action is our Employee Health and Wellness Program. Based on direct employee feedback, we expanded the program to include partnerships with Inkblot, Maple, and Pillway, enhancing mental health and medical support offerings. By turning insights into action, we reinforce a workplace rooted in trust, responsiveness, and shared growth.

Corporate culture in 2025: Despite recent economic challenges in the real estate sector, Hazelview’s cultural foundation remains strong.

Looking ahead, a steadfast focus on successful corporate culture will continue to play a pivotal role in driving business performance. Economic shifts, technological advancements, and evolving workforce expectations demand a proactive and adaptable approach to people management. Some of our key themes for culture in 2025 include: • Resilience through culture & communication: Promoting an open environment with ongoing feedback and dialogue to help reinforce trust, foster alignment, and strengthen our culture.

• Integrating business priorities & culture: Strategic goals must continue to align and adapt with employee needs and desired culture to sustain long-term success. Culture continues to be our #1 strategic business goal.

• Ownership mindset as a driver of culture and performance: Fostering an ownership mindset is central to our culture and how we operate.

Embedding our ownership value and model into the way we work ensures that every team member is invested in Hazelview’s long-term growth and impact.

As we move forward, we remain committed to our culture. At Hazelview, culture is not just what we say—it’s what we do every day, and it is the key to our continued success.

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FAIR EXCHANGE | SPRING EDITION 2025

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GREENING OUR COMMUNITIES

By Elenore Breslow, Manager, ESG and Sustainability, Fengate Asset Management

F

engate Asset Management (Fengate) has developed a thoughtful sustainability strategy that includes a firmwide approach to nature and biodiversity. As members of the Taskforce on Nature-related Financial Disclosures (TNFD) and the Canadian TNFD Consultation Group, we recognize the importance of protecting our natural ecosystems. Not only is nature loss closely linked to climate change, the World Economic Forum’s research also shows that $44 trillion of economic value generation—over half of the world’s total GDP— is moderately or highly dependent on nature and the ecosystem services that it provides.1 At Fengate, we aim to consider and minimize the impact on local biodiversity for the assets we manage, including various measures such as: • Installing anti-bird strike films to building windows • Introducing drought-resistant and native species to minimize irrigation and promote natural habitats • Creating a bees and pollinator program through rooftop bee hives and pollinator gardens • Partnering with local organizations to install and maintain community gardens • Conducting nature risk assessment aligned to TNFD recommendations

The impact of a community garden As cities expand, community gardens play a powerful role in enhancing sustainability and positively impacting local biodiversity. These gardens provide ecosystem services that benefit residents and the surrounding environment.

Ecosystem services from community gardens include: 1. Providing fresh and nutritious food: Community gardens help address food insecurity in local communities by providing fresh and nutritious produce.

2. Attracting pollinator species: Gardens attract pollinators like bees and butterflies, which are essential for the reproduction of many plants.

1 2

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3. Improving air quality: Plants in community gardens absorb pollutants from the air and produce oxygen, contributing to better air quality.2 Community gardens offer numerous social benefits as well, including improvements in health and wellbeing, and learning opportunities. Whether someone is a gardening pro or a beginner, these spaces provide areas where people can come together, share knowledge, and foster a sense of community.

Project spotlight: 1140 Wellington Located in the heart of Ottawa's Hintonburg neighbourhood, 1140 Wellington offers stunning views, modern apartments, and a resident-run community garden. LiUNA Pension Fund of Central and Eastern Canada (LPFCEC) is the lead investor in the project, along with Fengate and the Taggart-Parkes Family. The building is managed by Taggart Realty Management, part of the Taggart family of businesses.

The community garden is on the east side of the building and gets plenty of sunlight to help residents grow all the plants they want. Residents use the garden space to grow a variety of vegetables and herbs from May to October each year. Much of the harvested produce is donated to the Parkdale Food Centre that is steps away, with the remaining food being divided up among the residents.

“A group of 10 to 15 residents work to seed, sow, and harvest the garden that we have at the back enclosure. This garden is grown and used at the Parkdale Food Market for individuals without housing in our community. It's a self-sustaining herb and vegetable garden with a bountiful number of vegetables and herbs for the full season and plenty of leftovers that are shared and offered to residents for their cooking uses. I often hear how much the residents appreciate the extra touch, which goes a long way and makes them feel more like they are at home sweet home.” – Patti Merello, Superintendent at 1140 Wellington

Ecosystem services are defined as the direct and indirect benefits to human wellbeing and have an impact on our quality of life.

What Are the Environmental Benefits of Community Gardens? - FarmingThing.com FAIR EXCHANGE | SPRING EDITION 2025

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Nature and biodiversity issues in urban environments Incorporating nature and biodiversity into urban environments can be a challenging task, but it is crucial for creating sustainable and livable cities. Several municipalities across Canada have sustainable design standards that integrate requirements focused on increasing biodiversity and minimizing heat islands.

Local issues related to nature and biodiversity in Canadian urban cities include: • Bird collisions on windows: Environment Canada estimates that as many as 42 million birds die from collisions with windows every year, which is from issues with reflective and transparent windows in the open air.3 • Habitat loss and fragmentation: City expansions contribute to biodiversity loss by fragmenting and harming natural habitats during development and construction of new buildings.4

3 4 5

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Flight risk Urban Biodiversity | WWF.CA Learn About Heat Islands | Heat Island Effect | US EPA FAIR EXCHANGE | SPRING EDITION 2025

• Urban heat island effect: Higher temperatures are experienced in cities compared to nearby rural aeras that is an impact from urbanization.5

How the real estate sector can help 1. Protecting vegetation like forests, parks, and local greenspaces supports native species and mitigates heat island effects. Trees and greenery reflect solar energy, reducing heat absorption. Preserving or adding new greenspace enhances urban wildlife habitats, promoting biodiversity in urban and suburban areas.

2. Birds are crucial for ecosystems, providing pest control, pollination, and seed dispersal. Using visual markers on windows, such as decals or film, can help reduce bird collisions. Experts like FLAP Canada can help provide bird-friendly solutions.

3. Maximizing green spaces, from enhancing canopy cover in parks to establishing community gardens, is essential for promoting a more sustainable city and preserving nature and biodiversity.

CITREX 50 Ritin Lane, Unit 4 Concord, ON L4K 4C9

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RISING VACANCIES AND SLOWER RENT GROWTH EXPECTED AMIDST ECONOMIC UNCERTAINTY DELTA ELEVATOR CO. LTD.

By Jordan Nanowski, Lead Economist (Toronto), Canada Mortgage and Housing Corporation

Attn: Jeff Righton The CMHC recently released its latest Housing Market to fewer apartment starts. However, the overall decline T: 905-828-4423 947Outlook Verbena RoadIts goal is to help guide Canadians 366purposeWestpark Crescen Report. in starts masks our expectation for higher through uncertain times, as Canada's economic future built rental apartment starts this year. Yet, even in this F: 519-745-7587 Mississauga, ON L5T 1T5 Waterloo, ON N2T 3A2 faces significant challenges from unpredictable U.S. segment, sentiment among developers remains weak. trade policies and lower immigration levels. jrighton@delta-elevator.com Local market intelligence suggests many rental projects While the length, extent, and scale of U.S. tariffs on Canadian goods remain uncertain, we know that their impact would be substantial. In 2023, the U.S. accounted for 77% of Canadian goods exports, translating to about 19% of our GDP (approximately USD$410 billion). The Greater Toronto Area (GTA), while not insulated, will benefit from its diversified economy and employment base, which will leave it relatively better off than neighbouring major Census Metropolitan Areas (CMAs). The GTA also has a relatively lower share of manufacturing employment in transportation equipment and primary metals (two sectors highly impacted by tariffs) compared to the rest of Ontario.

However, automotive hubs in the GTA, including Oakville, Brampton, Alliston, and Oshawa, may face greater economic challenges due to the auto industry’s high integration with the U.S. market.

in the GTA aren't viable at current rents and would require property taxes and development charges to be waived, along with the current HST waiver. A prolonged trade war will increase building costs, further straining financial viability. This difficulty in initiating new rental projects will exert pressure on the rental market once the current under-construction inventory is absorbed and no new supply arrives.

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202 - 225 Pinebush Roa Even in the absence of economic uncertainty, the Cambridge, ON N1T 1B purpose-built rental apartment vacancy rate is expected to rise in 2025 and 2026 due to higher levels of condominium and purpose-built rental completions.

Lower immigration targets and fewer temporary residents will also contribute toward higher vacancies.

Following record-low rental turnover in 2024, some GTA renters may transition to home ownership as interest rates lower, further increasing vacancy rates. However, a prolonged trade war could dampen this transition.

We expect below-average growth in the average twobedroom rent, allowing incomes to catch up and more renters to enter the market by 2027.

Attn: Luke Slater 416-587-9420 174Looking Simcoeforward, Streethousing North starts will be drivenT:lower by declines in the condominium apartment segment this lslater@en-pro.com Oshawa, ON L1G 4S9 year. High development costs and weak demand point

1

Unless stated otherwise, referenced tables are from our Greater Toronto Area RMS tables; a direct link can be found here.

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FAIR EXCHANGE | SPRING EDITION 2025

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MARCH 6, 2025

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

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Tony Irwin, President & CEO of FRPO, spoke at this year’s Toronto Board of Trade’s Housing Symposium—a crucial forum addressing the housing crisis of a generation.

With an outstanding panel of experts, the event drove a much-needed conversation on the missing solutions in our region’s housing strategy, from modular construction and robotics to increasing missing middle density in existing communities.

Soaring construction costs, labour shortages, supply chain disruptions, and high interest rates are stalling market-driven development, at a time when Ontario’s population continues to surge. The need for action has never been greater.

Innovation, cutting red tape, and coordinated action from all levels of government to remove barriers and stimulate purpose-built rental housing are the only ways we’ll overcome this crisis.

These types of discussions are critical to advancing real solutions, and FRPO is proud to be part of the movement to build the rental housing Ontario desperately needs.

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FAIR EXCHANGE | SPRING EDITION 2025

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CANADIAN FEDERATION OF APARTMENT ASSOCIATIONS

PARTNERING FOR PROGRESS 2025 CONFERENCE CO-CHAIRS DEAN HOLMES QUADREAL PROPERTY GROUP KERRI JACKSON CONCERT PROPERTIES

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PARTNERING FOR PROGRESS Congratulations to Sam Kolias!

We’re proud to honour Sam Kolias, Chairman & CEO of Boardwalk, with the 2025 CFAA Lifetime Achievement Award for his visionary leadership and lasting impact on Canada’s rental housing industry.

Join us in celebrating Sam’s achievements at the 2025 CFAA Rental Housing Conference Celebration dinner in Vancouver!

MAY 13-15

A SUSTAINABLE SOLUTION AMID TRADE TENSIONS FOR CANADIAN CONSTRUCTION

By Dilan Cetinkaya, Director, Certification, Canadian CRB Program

Navigating trade tensions with homegrown solutions Recent trade frictions between Canada and the United States have highlighted the risks of relying heavily on imported construction materials. Cross-border disputes—such as softwood lumber duties and tariffs on steel and aluminum—have driven up costs and disrupted supply lines. The 25% U.S. tariffs on steel and aluminum (met with Canadian counter-tariffs) have compounded cost pressures, impacting an industry already facing high prices. As a result, Canadian property owners and builders are increasingly turning to domestic alternatives. One standout opportunity is timber construction—leveraging Canada’s abundant wood resources to mitigate import volatility while building sustainably and cost-effectively.

Timber’s sustainability edge Beyond reducing trade risks, timber offers significant environmental advantages. Studies show that mass timber construction can cut carbon emissions by as much as 45% during the construction phase compared to traditional materials. Unlike steel or concrete, which require energy-intensive production processes, wood is a renewable resource that naturally sequesters carbon. Trees absorb CO₂ as they grow, and when used in construction, that carbon remains locked away for decades, preventing it from re-entering the atmosphere.

This is critical because when trees die naturally and decompose, they release their stored carbon back into the atmosphere. However, when harvested sustainably and used in construction, the carbon is stored for decades, preventing its release and contributing to longterm carbon sequestration.

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FAIR EXCHANGE | SPRING EDITION 2025

Key benefits of building with timber Modern engineered wood products, such as crosslaminated timber (CLT) panels and glulam beams, have expanded the capabilities of wood construction. Timber now meets stringent safety standards, enabling mid-rise and high-rise buildings. Key advantages include: • Lower carbon footprint: Timber substitutes highemission materials like steel and concrete, reducing embodied carbon. Mass timber buildings also require less energy to heat and cool long-term.

• Faster, cost-effective construction: Prefabricated timber components arrive ready for assembly, accelerating construction timelines by 20-50%. Shorter build times reduce labour and financing costs while minimizing neighbourhood disruptions. Wood’s lighter weight also simplifies logistics, requiring less heavy equipment and foundational support.

• Economic growth & job creation: Expanding timber use directly benefits Canada’s forestry and manufacturing sectors. From logging and sawmilling to CLT production and on-site assembly, a strong timber supply chain supports jobs at every step.

This particularly benefits rural and Indigenous communities, where forestry provides stable, highquality employment. In British Columbia alone, the mass timber sector is projected to generate thousands of new jobs in design, engineering, fabrication, and construction.

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• Safety & performance: Mass timber is engineered for strength and durability. Thick timber members char on the outside when exposed to fire, forming an insulating layer that preserves structural integrity (unlike steel, which weakens under extreme heat). Timber buildings also perform well in seismic conditions, making them a resilient choice.

• Aesthetic & market appeal: Timber’s natural aesthetic creates warm, inviting spaces that occupants find highly desirable. Biophilic design—incorporating natural materials into built environments—has been linked to improved well-being and can be a competitive differentiator for developers, even supporting premium rental rates.

Challenges and how to overcome them While the benefits of timber construction are clear, several challenges need to be addressed: • Scaling up supply: Mass timber production in North America has grown over 1000% since 2010, but supply constraints remain in certain regions. New production facilities are expanding capacity, and continued investment in domestic manufacturing will be key to meeting growing demand.

• Building code & regulatory hurdles: Historically, codes restricted timber structures to low heights.

However, the 2020 National Building Code now permits mass timber buildings up to 12 storeys. In 2024, Ontario and British Columbia raised the limit to 18 storeys. While fire safety codes often require timber to be encapsulated (e.g., with drywall), evolving regulations are increasingly accommodating exposed timber designs.

• Cost considerations: In some markets, mass timber buildings currently carry a slight cost premium (~10% for structures above six storeys in Toronto). However, as supply chains mature and construction efficiencies improve, costs are expected to align more closely with traditional materials.

Pioneering timber projects in Canada Successful projects across Canada demonstrate that timber can compete with steel and concrete: • Brock Commons Tallwood House (Vancouver, BC): Completed in 2017, this 18-storey student residence was the world’s tallest timber hybrid building at the time. Its prefabricated CLT structure was assembled in just 70 days, proving timber’s potential for large-scale construction.

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FAIR EXCHANGE | SPRING EDITION 2025

• Origine Condos (Quebec City, QC): This 13-storey, 92-unit residential tower—built entirely from solid wood above its concrete podium—demonstrates the feasibility and safety of timber high-rises. Its innovative design has helped pave the way for more all-wood residential developments.

Government support and incentives for timber construction Canadian governments are actively promoting timber through funding, policy changes, and code modernization. Federally, Natural Resources Canada launched the Tall Wood Building Demonstration Initiative (2013) to advance timber construction, followed by the Green Construction Through Wood (GCWood) program (2017), which provides funding and supports regulatory acceptance. These initiatives have been crucial—Origine tower, for example, received federal funding to cover design and approval costs.

Provinces are also driving adoption. B.C.'s Wood First policy and Mass Timber Demonstration Program cofund innovative projects, such as BentallGreenOak’s 2150 Keith Drive, North America’s tallest braced-frame mass timber building, which received both federal and provincial support.

In Ontario, timber construction is central to addressing the housing crisis. The province modernized its building code to allow 18-storey mass timber buildings, aiming to speed up construction and boost forestry jobs. Officials emphasize timber’s role in building more homes faster, and cities like Vancouver and Toronto are adopting policies to encourage timber use in rezonings and public projects.

With government incentives, updated regulations, and climate-driven policies, Canada is reducing risk for builders and positioning mass timber as a key solution for sustainable, rapid housing development.

Conclusion: The future of Canadian construction is timber For Canadian property developers and builders, the shift toward timber construction is both an economic and environmental opportunity. Prioritizing domestic timber mitigates trade risks, strengthens supply chains, and positions Canada as a global leader in sustainable building materials.

By investing in mass timber, Canada can create jobs, build greener cities, and enhance economic resilience while reducing reliance on imports. Provinces like Ontario and British Columbia are leading the way, demonstrating how modern wood technology, progressive policies, and real-world successes are driving the timber revolution. As demand grows and regulatory frameworks evolve, mass timber is becoming the material of choice for the future of construction. The industry’s trajectory is clear: resilient, low-carbon, and made in Canada.

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

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RENTING IN CANADA: A 2025 PERSPECTIVE

By Giacomo Ladas, Director of Communications, Rentals.ca

R

enters come from all walks of life, representing a diverse range of ages, household sizes, and incomes, making their needs increasingly complex. This diversity has transformed the Canadian rental landscape, shifting away from the traditional view of renting as a temporary step toward homeownership. At Rentals.ca, we monitor real-time market and usage data to stay ahead of these evolving trends and to gain valuable insights into renter demographics and preferences.

The modern renter profile The profile of a modern renter has changed significantly in recent years. We see a growing population of renters priced out of homeownership, but their strong incomes allow the benefit of greater choice for rental opportunities. This allows them to be selective and prioritize lifestyle and building amenities over proximity to work when applicable.

The data tells us that renters today are increasingly varied. Nationally, 42% of renters are in a relationship, while 16% have children. As is often the case, the demand for smaller units is being driven by a growing number of renters who are single, divorced or childless couples. In Ontario, for instance, half of renters want to live alone, 36% seek to live with a partner, with a growing portion looking for roommates.

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FAIR EXCHANGE | SPRING EDITION 2025

Life stage and affordability are both equally important factors. While younger renters are often cost-conscious out of necessity, older renters—including downsizers and retirees—prioritize convenience and lifestyle amenities. With housing affordability worsening, many Canadians are staying in the rental market longer, delaying homeownership, and creating an aging renter demographic.

What types of units are in demand?

Across Canada, one-bedroom apartments remain the most sought-after rental type, making up nearly half of Toronto’s rental market; however, the relative demand for these units has declined, with the difference made up by other unit types. Studios are also gaining popularity, particularly in high-cost urban areas like Toronto and Vancouver, where affordability pressures are most intense. Meanwhile, two-bedroom units have declined in popularity due to a lack of availability, while threebedroom rentals continue to grow in demand while remaining in shorter supply.

Shared accommodations are also evolving. Over 20% of single renters express interest in living with a roommate, reflecting the ongoing affordability crisis and a desire for larger living spaces at a lower cost.

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The affordability gap The rental market is still facing affordability concerns.

As of February 2025, the national average rent in Canada is $2,088 based on the Rentals.ca National Rent Report. However, most active renters are targeting an average rent of $1,920. 76% of renters are searching for units priced under $2,000, with 80% aiming below the market average. This imbalance has created intense competition for affordable rental units, particularly in major metropolitan areas. The decline in affordability has caused renters aged 35-44 to postpone entering the housing market, even though this age group traditionally transitions into homeownership.

Renter sentiment and market trends Despite affordability challenges, renter satisfaction has improved. In 2024, 32% of renters said they would recommend their current rental, up from 25% in 2023.

Likewise, dissatisfaction has decreased, with only 5% saying they would not recommend their current home, down from 12% last year.

Nationally, one-bedroom demand has dropped 8%, with variations seen in major Canadian markets for different bedroom types. In cities like Ottawa, one-bedroom units accounted for nearly half of rental leads, while two-bedroom demand sat at 30%. The decline in onebedroom leads in Toronto was only 4%, which is half of the national average. Calgary, on the other hand, has seen a 5% increase in demand for two-bedroom units, while Vancouver maintained a strong demand for larger units, with a 32% market share for two-bedrooms.

What do renters want in a home?

Beyond affordability, renters prioritize amenities that enhance convenience and lifestyle. In expensive cities like Toronto and Vancouver, renters are particularly focused on affordability-enhancing features such as utilities included in rent.

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FAIR EXCHANGE | SPRING EDITION 2025

Location remains a top priority, but preferences shift by age group. While 35% of all renters prioritize location over price, this number falls to 31% for those aged 25–54 but rises to 40% for renters aged 55 and older.

Seasonal trends also shape rental preferences. Searches for properties near schools peak in August, gym searches rise in March, and demand for air conditioning spikes twice—once at the start of summer and again in August. These insights highlight how renter priorities shift throughout the year.

The future of renting in Canada The rental market in Canada is experiencing a transformation. Although the number of active renters has declined, competition for available units is intensifying. Prospective renters are on average submitting more leads than in the past two years. Even with the limited stock of rentals, the overall decline in active renters has resulted in the market shifting to more of a renters’ market, with increased competition among properties.

Affordability concerns are expected to keep driving demand toward budget-friendly unit types. Studios, two-bedroom, and three-bedroom units are seeing increased interest due to their relative affordability compared to one-bedroom units. Meanwhile, lifestyle and convenience remain essential factors influencing renter decisions.

As Canada’s rental market continues to evolve, real-time insights remain crucial for navigating these changes.

Understanding who today’s renters are and what they want is key to shaping the future of rental housing in Canada.

Data provided by rentals.ca

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THE BALANCE OF AI AND HUMANS IN CANADIAN RESIDENTIAL MARKETS: PREPARING FOR CHANGE

By Peter Altobelli, Vice President and General Manager, Yardi Canada Ltd.

A

rtificial intelligence (AI) is transforming industries, including property management. In Canadian residential markets, AI offers the potential to streamline operations, enhance tenant experiences, and simplify complex workflows. However, adopting AI effectively requires a thoughtful, phased approach focused on meaningful benefits rather than trends.

as ChatGPT. Imagine managers logging into your platform and simply asking the assistant, “Who has the most overdue accounts receivable?” or “Run an income statement for last quarter.” This intuitive access ensures critical information is always at their fingertips, empowering faster and more confident decisionmaking.

How AI enhances property management

Commitment to security and ethical AI

AI’s greatest strength lies in simplifying processes and empowering property teams. By focusing on key areas like communication, administrative efficiency, data accessibility, and security, AI technology can deliver transformative advantages.

Smarter communication with chatbots

AI-powered chatbots are transforming tenant and prospect interactions by understanding natural language and responding intelligently. For example, a tenant reporting discomfort in their unit might receive an automated response like, “No problem, I’ve created a maintenance request, and a technician will be on the way shortly.”

These bots handle interactions via property websites and tenant apps, managing tasks like confirming pet policies, scheduling viewings, completing or updating lease details, and more. By automating routine tasks, chatbots ensure faster service, improve tenant satisfaction, and free staff to focus on more complex issues, enhancing overall operational efficiency.

Advancing accounts payable

Tools like optical character recognition (OCR) and machine learning are transforming invoice processing by improving data accuracy and saving businesses nearly $40,000 annually, according to a Yardi study.

These technologies extract key details from vendor invoices and automatically populate them into ERP systems, streamlining a traditionally time-consuming process.

What’s new with this tech: if errors are detected, alerts notify users to validate the data. When edits are made, AI learns from these adjustments, improving accuracy for future invoice uploads. This combination of automation and AI reduces administrative burdens and allows property managers to focus on strategic priorities.

Easy access to data with AI assistants

AI assistants simplify database interactions by integrating directly with ERP systems and operating 42

FAIR EXCHANGE | SPRING EDITION 2025

The adoption of AI comes with significant responsibility to ensure that data is secure and used ethically. It is essential to prioritize AI applications that provide measurable benefits and avoid using client data to train public systems. Operating within secure, private environments and complying with all legal and contractual obligations builds trust and confidence among clients and stakeholders. Ethical AI use not only protects sensitive information but also reinforces the integrity of tenant and business relationships.

Balancing innovation with the human touch

While AI can streamline tasks and provide valuable insights, it cannot replace the empathy, intuition, and decision-making skills of property managers. Tenants value personalized service, and human expertise remains essential for resolving complex issues and fostering strong relationships.

AI technology is designed to complement human capabilities by automating repetitive tasks and delivering actionable insights. This allows managers to focus on what they do best—providing exceptional service and driving portfolio growth.

Preparing for change with AI

As the Canadian residential market evolves, AI will become an essential tool for meeting the demands of tenants and stakeholders. By embracing AI responsibly and thoughtfully, property managers can navigate the challenges and opportunities of 2025 and beyond with confidence.

AI is not a replacement for human expertise but a powerful tool to amplify it. With a balanced approach to innovation and the human touch, property management teams can achieve greater efficiency, stronger tenant relationships, and measurable success in the years ahead. By staying ahead of industry trends and investing in AI thoughtfully, property managers can position themselves as leaders in an increasingly competitive market.

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BREAKING BARRIERS TO COUNSELLING:

HOW YOU CAN HELP!

By Interval House

C

urrently, there are thousands of women experiencing intimate partner violence (IPV) in Ontario. It’s happening in their homes, where they are supposed to feel safe. Access to specialized counselling remains limited, particularly for women in rural and remote areas or with disabilities.

To address this gap, Interval House, Canada’s first shelter for women and their children experiencing abuse in the home, recently developed easily accessible and free virtual counselling services (VCS).

Our first province-wide initiative, VCS continues to thrive, thanks to the generosity of the Federation of Rentalhousing Providers of Ontario (FRPO) and its members.

Through one-on-one virtual sessions and a wide range of E-books available on our secure online portal, women who have experienced or are currently experiencing violence are receiving counselling tailored to meet their unique needs.

Did you know?

Our E-books cover a variety of topics, including: • • • • •

Cycle of abuse Safety planning Healthy relationships The impact of abuse on children Coping mechanisms

Many participants shared how VCS helped them regain confidence and take control of their healing journey.

But we need your help to reach more women who want to break the cycle of violence.

We encourage rental housing providers to share this information about virtual counselling services with their residents, such as placing flyers in common areas and amenities. Please contact virtualcounselling@ intervalhouse.ca for further details.

FRPO will also be sharing more information in an upcoming eblast to all members with further details.

FRPO and its members have been champions of Interval House for nearly two decades. Last year, we celebrated their landmark milestone of raising over $1 million for Interval House throughout our partnership.

About Interval House Since 1973, Interval House has been dedicated to helping women survivors of intimate partner violence and their children. We provide emergency shelter and access to community resources to help families heal from abuse, gain financial independence, and begin new lives free of violence.

We use our experience and trusted voice to speak up for survivors’ rights and to call for an end to gender-based violence. Everyone deserves a life of peace and safety, and our goal is to help break the cycle of violence for good.

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FAIR EXCHANGE | SPRING EDITION 2025

Nat i ona l Ap a r tm en t Group - On t ario Ontario’s multifamily investment market continues to outperform the broader commercial real estate sector on a relative basis. Notwithstanding a challenging macro environment, investor sentiment for multifamily assets remains positive due to the sector’s defensive investment profile, robust supply-demand fundamentals, consistent formation of equity capital, as well as the relative availability and cost of debt. In the 1st half of 2025, values have weathered the impact of various macro headwinds and are well-positioned within a fluctuating rate environment through stable and continued cashflow growth. Please see below for a summary of recent deals and active listings as of Q2 2025.

For more information, please contact:

David Montressor * Vice Chairman (416) 815-2332 david.montressor@cbre.com

Tom Schuster * Director (416) 847-3257 tom.schuster@cbre.com

* Sales Representative

For additional info on cap rates, valuations, and market trends in the current investment landscape, please reach out to a member of CBRE’s National Apartment Group.

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300–316 Georgian Drive, Barrie, Ontario

1755 Frobisher Avenue, Ottawa, Ontario

5 Buildings | 359 Beds | $99,443 Per Bed

241 Suites | $286,307 Per Suite

Student Residence | Closed March 2025

Closed January 2025

SOLD FOR: $35,700,000

SOLD FOR: $69,000,000

Premier Midtown Apartment Portfolio

18 Hamilton Avenue North

Toronto, Ontario

Ottawa, Ontario

2 Buildings | 134 Suites

86 Suites

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WHY RESIDENTS DON’T REPORT PEST PROBLEMS AND WHAT YOU CAN DO ABOUT IT B y S i m o n L e i t h , P re s i d e n t , H o m e p ro Pe s t C o n t ro l

L

et’s face it: pests are a problem no one wants to talk about. But in apartment buildings, staying silent about a pest issue can turn a small nuisance into a buildingwide headache. So, why do some residents keep quiet when they spot cockroaches, bedbugs, mice or other pests? And how can property managers encourage them to speak up?

Why residents stay quiet 1. They’re embarrassed No one wants to be blamed for a pest problem. Even though pests don’t discriminate—clean apartments get them too— residents might stay quiet to avoid feeling judged by neighbours or building management.

2. They think they’ll have to pay Many tenants assume pest control is their financial responsibility, and that’s enough to keep them quiet. They may also worry about possible fines or evictions. This fear is especially common among

residents who aren’t aware of their rights under Ontario’s Residential Tenancies Act or who have had bad experiences with landlords in the past.

3. They think it’s normal In some cases, residents believe it’s normal to have pests, either because they’ve lived in buildings where pests were common or because of certain cultural norms. They may not think pest sightings need to be reported or require immediate action. Others may simply want to avoid the inconvenience of cleaning up their apartment and preparing for a treatment.

How to get residents to speak up The good news? Here are five simple steps you can take to make it easier for residents to report pests and keep your building pest-free in the process.

1. Educate residents about pest control Be upfront: pest problems aren’t about blame; they’re about solutions. Share tips about preventing pests, like proper food storage and trash disposal, and remind residents that reporting issues early can stop a small problem from becoming a big one.

Flyers, newsletters or even email blasts can work wonders.

2. Make reporting easy and judgment-free Let residents know that pest reports are welcome and won’t get

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FAIR EXCHANGE | SPRING EDITION 2025

them in trouble. Consider offering a discrete way to report pests; this can help overcome embarrassment or fear.

3. Be clear about costs Make sure residents know they won’t get stuck with the bill.

Include this in the lease agreement or even on your move-in checklist.

4. Respond quickly and communicate often When residents do report a pest issue, don’t leave them hanging.

Act fast and keep them in the loop about what’s being done.

This builds trust and shows that management takes their concerns seriously.

5. Conduct regular inspections Don’t wait for residents to report pests. Regular full building inspections can catch pest issues early and save you money and headaches. Plus, it shows your residents that you’re serious about keeping the building pest-free.

The bottom line Getting residents to report pest issues doesn’t have to be complicated. By educating residents, communicating clearly, and taking a proactive approach, you can keep small pest issues from turning into infestations.

And remember, pest control is a team effort. Partnering with a professional pest control provider can help you stay one step ahead by developing a proactive and cost-effective pest control strategy.

ONTARIO POWER MARKET BULLETIN MARCH 2025

I

n recent years, the Ontario electricity market has experienced relatively low Hourly Ontario Energy Prices (HOEP). Over the 27-month period from October 2022 to December 2024, the weighted average HOEP was a modest $33/MWh. However, the first two months of 2025 have shown a significant increase, with January and February averaging $74/MWh.

The lower prices in 2023 and 2024 can largely be attributed to consecutive milder winters, along with the mild conditions observed during the first half of the 2024/25 winter season. Mild weather reduces demand for electricity. Additionally, natural gas prices were notably lower during the 2023/24 period.

However, starting in early January 2025, colder weather began to impact the Ontario market, with temperatures averaging 3.33°C colder in January 2025 compared to the previous year and 4.44°C colder in February 2025 versus February 2024. Dawn natural gas prices for January and February 2025 were $5.15/GJ, compared to only $2.60/GJ during the corresponding months in 2024.

The combination of colder weather conditions that increased demand and escalating natural gas prices contributed to a rise in electricity prices. Additionally, the retirement of two nuclear units at Pickering during the final quarter of 2024 resulted in a loss of 1,030 MW of baseload generation capacity from Ontario's grid. Unplanned outages at the Bruce Nuclear Generating Station in February further exacerbated the increase in the HOEP. Looking ahead, the HOEP will be replaced by the Day Ahead Market Ontario Zonal Price (DAM-OZP) along with the Load Forecast Deviation Adjustment (LFDA) in May 2025. The new DAM-OZP will fluctuate, potentially higher or lower than the HOEP. However, it is difficult to estimate pricing at this time, since the market does not yet have historical data for these new zonal prices.

Regardless of the change to the DAM-OZP, it appears that the Ontario electricity market will experience higher prices than in recent years. As a result, purchasing fixed-price hedges may be more attractive, provided the hedging is executed at appropriate levels.

Tariffs Premier Ford implemented a 25% tariff on exports of electricity to the states that are connected via interties to Ontario, which are Minnesota, Michigan, and New York. The tariffs were to start on Monday, March 10. In response to the Ontario electricity tariff, President Trump announced on Tuesday, March 11 that the U.S. import tariffs on steel and aluminum from Canada would rise to 50% instead of 25% and that the U.S. would levy an additional 25% tariff on electricity imported from Ontario.

Following these announcements, both Premier Ford and the Trump administration agreed to suspend these tariffs and re-negotiate the free trade treaty known as the USMCA. (Note: Premier Ford only represents Ontario so his involvement in negotiating the USMCA is unknown.)

If you have any questions, please do not hesitate to reach out to your ECNG representative or contact us at (877) 832-3264 or info@ecng.com to let us know how we can help.

48

FAIR EXCHANGE | SPRING EDITION 2025

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MULTIRESIDENTIAL SPECIALISTS IN BED BUGS & ROACHES.

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For more information on SCIENCES Corporate4RENT.CA Membership Attn: Leo Racioppo please contact us at membership@frpo.org.

ACCENTINC. BUILDING escent, Suite 401 39 Cranfield Road 2800 14th Avenue, Unit 13 Attn: Naji HassanINC. TF:more 888-761-3313 ext. 2222 please SCIENCES s0E3of Corporate Membership contact For information on the benefits of us Corporate Attn: Leo Racioppo East York, ON M4B 3H6 Markham, ONat L3Rmembership@frpo.org.

0E4 Membership please contact us at membership@frpo.org.

t, Suite 401

2021 CORPORATE MEMB

ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

T: 905-474-9569 leo@mediaclassified.ca Attn: Naji Hassan TF: 888-761-3313 ext.

2222Building Sciences 2800 14th Avenue, Unit 13 Ace Groupnaji@absi.ca Accent of Companies

2025 Corporate Members

ACCENT BUILDING Inc. leo@mediaclassified.ca Attn: Naji Hassan ACCENTINC. BUILDING SCIENCES T: (905) 474-9569 2800 14th Avenue,SCIENCES Unit 13, INC. t 13 Naji Markham, Attn: ON, L3R 0E4Hassan naji@absi.ca AIRD & BERLIS Attn: Naji Hassan LLP 4enue, Unit 13 T: 905-474-9569

T: 905-474-9569 ACE GROUP OF COMPANIES Attn: Frank Evangelou

Markham, ON L3R 0E4

39 Cranfield Road

4RENT.CA Advantage Pest Control EastLeo York, ON M4B 3H6 Inc. Attn: Racioppo

610 Applewood Crescent, Suite 401 Attn:TF: Paolo Bossio ext. 2222 ACE Attn: GROUP OF COMPANIES Robert Ghaeli 888-761-3313 naji@absi.ca

ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

T: (416) 285-5388 frank@acegroupgta.ca Attn: Robert Ghaeli

160 Bartley Drive, North York, ON M4A 1E1

Vaughan, ON L4K 0E3

Kennedy Road, Unit 5, T: (416) 297-8010 leo@mediaclassified.ca T: 416-285-5388 1261 Scarborough, ON M1P 2L4 info@pestservices.ca AVISON YOUNG T: 416-285-5388 F: 416-285-7088 Attn: Tom Halinski East please York, ON M4B 3H6 Nthe L3R 0E4 benefits of Corporate Membership contact us at membership@frpo.org.

T: 905-474-9569 F: 416-285-7088 COMMERCIAL REAL ESTATE Amazon.com Apartments.com naji@absi.ca mail@acegroupgta.ca AIRD & BERLISAird LLP& Berlis LLP AVISON YOUNG naji@absi.ca mail@acegroupgta.ca T: 416-865-7767 Attn: Joe Almeida Attn: Tom Halinski Attn: Joe Mburu Attn: John Le 18 York Street, Suite 400 AIRD &Drive, BERLIS LLP T: (226) 507-8440 T: (804) 572-6270 ite. 1800, Box 754 Attn: Tom HalinskiT: (416) 865-7767 100 Wynford 3rd Floor F: 416-863-1515 COMMERCIAL REAL ESTATE 181 Bay St, Suite 3420 T: 416-673-4015 942 Yonge St., Brookfield Place, 181 Bay St., thalinski@airdberlis.com Toronto, ON M5H 2T8 Attn: Tom Halinski joemburu@amazon.com jle@costargroup.com Toronto, ON, M5J 2T3 2T9 Toronto, ON M4W 3S8 Suite 1800,T: 416-865-7767 Toronto, ON M3C 4B4 thalinski@airdberlis.com ACCENT BUILDING Attn: Joe Almeida joe.almeida@avisonyoung.com ACE GROUP Brookfield Place OF COMPANIES T: 416-865-7767 18 York Street, Suite 400 Toronto, ON M5J 2T9 BELL BELL 800, Box 754 AVISON YOUNG AVISON YOUNG Wynford Drive, 3rd Floor Bay Street, Suite.

1800, Box 754 F: 416-863-1515 Robert Ghaeli SCIENCES INC. Toronto, ON M5H 2T8 F:100 416-863-1515 T: 416-673-4015181Attn: Attn: Laura Mastrandrea Toronto, ON M5J 2T9 COMMERCIAL REAL ESTATE Attn: Laura 39 Cranfield Road 2800 14th Avenue, Unit 13 COMMERCIAL REAL ESTATE Attn: Naji Hassan T: 416-285-5388 APOLLO Insurance Arguson MultiCon Inc Mastrandrea ARS thalinski@airdberlis.com Global Emergency Toronto, ON M3C 4B4 thalinski@airdberlis.com joe.almeida@avisonyoung.com Management T:M4B 905-302-1565 Attn: David Dyck Attn: Clarkson Attn: Joe Almeida East York, ONPaul 3H6 Markham, ON L3RJoe 0E4Almeida T: 905-302-1565 T: 905-474-9569 F: 416-285-7088 Attn: et, Suite 400 00 BONDI ENERGY CORP BRADA CONSTRUCTION LTD. Attn: Pamela Cooze T: (778) 917-9667 627-3252 100 3rd3rd FloorFloor T: (416) laura.mastrandrea@bell.ca T: 416-673-4015 naji@absi.ca mail@acegroupgta.ca 100Wynford WynfordDrive, Drive, M5H 2T8 111 Water Street laura.mastrandrea@bell.ca Unit 210 david@apollocover.com T: 416-673-4015 paul@argusonmulticon.ca T: (416) 671-6658 Attn: Belinda Gilbey Attn: Toto Babic Toronto, ON M3C 4B4 2655 N Sheridan Way, Suite 400, joe.almeida@avisonyoung.com Vancouver, BC V6B 1A7 BONDI ENERGY CORP pamelac@arsgem.com 31 Densley Avenue, Toronto, ON M3C 4B4 joe.almeida@avisonyoung.com Mississauga, ON, L5K 2P8 T: 416-300-0042 T: 416-626-6289 Toronto, ON, M6M 2P5 Attn: Belinda Gilbey BONDI ENERGY CORP BRADA CONSTRUCTION LTD. 11Bell Kelfield Street 25 Advance Road Street belinda@bondicorp.com toto@bradaconstruction.com T:Canada 416-300-0042 Avison Young Axis Insurance Managers Attn: Belinda Gilbey Attn: Toto Babic BELL AVISON Toronto, ON M9W 5A1 Commercial RealYOUNG Estate Toronto, ON M8Z 2S6 Inc. BROOK RESTORATION 1E4 1903-2300 Yonge Street Attn: belinda@bondicorp.com Lisa Oliveira BRADA CONSTRUCTION LTD. REAL ESTATE T: 416-300-0042 T: 416-626-6289Toronto, Attn:ONLaura Mastrandrea Attn: Joe COMMERCIAL Almeida Att:Michael Abraham M4P 1E4 T: (905) 466-5790 Pauline Grist BROOK RESTORATION Attn:CONSTRUCTION Toto Babic BRADA LTD. (647) Attn: 985-8815 11 Kelfield Street T: (416) 673-4013 lisa.oliveira@bell.ca 18 York Street, Suite 400, 905-302-1565 25 Advance Road Suite 525 T:michael.abraham@ t Yonge Street belinda@bondicorp.com toto@bradaconstruction.com Attn: Joe Almeida 5400 100T:Wynford Drive, 18 York Street, Suite 400Babic joe.almeida@avisonyoung.com T: 416-663-7976 T:2T8 416-626-6289 Toronto, ONAttn: M5H Attn: Pauline Grist Toto Toronto ON M2M 4J1 North York, ON M3C 4B4 100 Wynford Drive, 3rd Floor laura.mastrandrea@bell.ca Toronto, ON M9W 5A1 axisinsurance.ca T: 416-673-4015 Toronto, ON M8Z 2S6 Toronto, ON M5H toto@bradaconstruction.com 2T8 11 Kelfield Street pauline@brookrestoration.ca Road CANMAR CONTRACTING T: 416-663-7976 T: 416-626-6289 Toronto, ON M3C 4B4 CANADIAN APARTMENT joe.almeida@avisonyoung.com CANADIAN Toronto, ON M9W 5A1 M8Z 2S6 Energy Corp.

Brada Construction Ltd Brown & BeattieAPARTMENT LIMITED 11 Kelfield Street pauline@brookrestoration.ca toto@bradaconstruction.com MAGAZINE Bondi Attn: Belinda Gilbey Attn: TotoBabic Attn: MAGAZINE Melanie Burford 169 City View Drive Attn: Mark Lecce Toronto, ON M9W 5A1 17T: Haas Road enue East, Suite 500 Attn: Bryan Chong T: (416) 300-0042 T: (416) 626-6289 (905) 737-0111 Attn: Bryan Chong 2001 Sheppard Avenue East, Suite 500 Toronto, ONRd., M9W 5B1 CANMAR CONTRACTING T: 416-674-8791 1903-2300CANADIAN Yonge Street, 25 Advance 588 Edward Avenue, Unit 49 belinda@bondicorp.com info@bradaconstruction.com melanie@brownbeattie.com APARTMENT T: 416-512-8186 ext. 232 Toronto, Ontario M2J 4Z8 Toronto, ON M9W 3A1 T: 416-512-8186 ext.

232 M2J 4Z8 Toronto, ON M4P BROOK RESTORATION BRADA CONSTRUCTION LTD. CANMAR CONTRACTING 1E4 Etobicoke, ON M8Z 2S6 Richmond Hill, ON L3Y 6L3 C.H.A.M.P ENGINEERING LIMITED F: 416-674-7956 bryanc@mediaedge.ca MAGAZINE bryanc@mediaedge.ca Attn: Pauline Grist Attn: Toto Babic LIMITED 169 City View Drive LIMITED markl@canmarcontracting.com Attn: Mark LecceT: 416-663-7976 wEast, DriveSuite 500 Attn: The Byng Group Cabinets to Kitchens Can Mar Contracting 17 Haas Road Ltd Bryan Chong Attn: Mark Lecce T: 416-626-6289 CANMAR CONTRACTING Attn: Frank Lippa ENGINEERING 17 Haas Road C.H.A.M.P Toronto, ON M9W 5B1 Attn: Frank Settino Attn: Hassan Gafri Attn: Mark Lecce T: 416-674-8791 M9W 5B1 11 Kelfield Street pauline@brookrestoration.ca 25 AdvanceT:LIMITED Road T: 416-674-8791 35 City View Drive toto@bradaconstruction.com Toronto, ON M9W 3A1 416-512-8186 ext.T:232 Z8 416-741-2222 Toronto, ON M9W 3A1 T: (416) T: 878-6464 T: (416) 674-8791 (905) 660-5454 LIMITED CITREX Toronto, ON, M9W 5A5 F: 416-674-7956 CMHC ONTARIO Toronto, ON M9W 5A1 F: 416-674-7956 Toronto, ON M8Z 2S6 hassan.gafri@mfrg.ca sales@canmarcontracting.com frank.settino@thebynggroup.com bryanc@mediaedge.ca Attn: Mark 511 Edgeley Blvd, Unit 2,Lecce frankl@champeng.com CITREX Attn: Vladyslava Kapustina Attn: Frank Lippa 17 Haas Road Cres., 1115 Westport BUSINESS CENTRE Vaughan, ON L4Kmarkl@canmarcontracting.com 4G4 markl@canmarcontracting.com Mississauga, ON L5T 1E8 T: 416-674-8791 T: 800-643-6922 Attn: Vladyslava Kapustina 50 Ritin Lane, Unit 4 T: 416-741-2222 Toronto, ON M9W 3A1 Attn: Guy-Anne Duval C: 416-877-9229 100 Sheppard Avenue East, Suite 300 F: 416-674-7956 T: 800-643-6922 Concord, ON L4K 4C9 CARMA CANMAR Corp CMHC Financial 4 18CMLS Yorkinfo@citrex.ca Street, Suite 1500 frankl@champeng.com CMHC ONTARIO T: 613-748-2000 CONTRACTING C.H.A.M.P ENGINEERING CMHC ONTARIO Toronto, ON M2N 6Z1 Attn: Tory Dolliver Attn: Guy-Anne Duval Attn: Paula Gasparro C: 416-877-9229 CMLS markl@canmarcontracting.com 4C9 Toronto, ON M5J 2T8 BUSINESS CENTRE CITREX LIMITED F: 416-250-3204 T: (705) 878-0711 T: (416) Attn: 250-2731 T: (647) 288-9309 LIMITED BUSINESS Paula Gasparro CENTRE info@citrex.ca 169 City View Drive 132 Walsh Road tdolliver@carmacorp.com Attn: Guy-Anne Duval gduval@cmhc-schl.gc.ca Attn: Mark Lecce paula.gasparro@cmls.ca gduval@cmhc-schl.gc.ca Attn: Vladyslava Kapustina d Avenue East, Suite 300K9V 4R3 Attn: Frank Lippa 17 Haas Road T: 647-729-8435 Lindsay Sheppard Ave East, Attn: Guy-Anne18Duval 18 Street, Suite 1500Suite York Street, 15th Floor, COHEN HIGHLEY LLP Toronto, ON, ONT:CMHC M9W T:5B1 613-748-2000 ONTARIO T: 416-674-8791 100 100York Sheppard East, Suite 300 800-643-6922 300, Toronto, ONAvenue M2N 6Z1 M2N 6Z1 Toronto, ON M5J 2T8 T: 416-741-2222 Toronto, ON M9W 3A1 F: 416-646-1009 18 York Street, CMLS Attn: Kristin Ley Suite 1500 Toronto, ON M5J 2T8 T: 613-748-2000 F: 416-250-3204 F: 416-674-7956 CENTRE Toronto, ON M2N 6Z1 frankl@champeng.com C:BUSINESS 416-877-9229 paula.gasparro@cmls.ca T:Toronto, 519-672-9330 COHEN HIGHLEY LLP Cohen Highley LLP Coinamatic Canada Inc.Gasparro Colorise DecorON Painting Co. Attn: Paula M5J 2T8 gduval@cmhc-schl.gc.ca F: 416-250-3204 markl@canmarcontracting.com COINAMATIC CANADA INC. Attn: Guy-Anne Duval Attn: Joe Hoffer Attn: Todd Myers Attn: F: Akis Marolahakis 519-672-5960 One London Place East, Suite 300 info@citrex.ca Attn: Kristin Ley T:gduval@cmhc-schl.gc.ca 647-729-8435 Road, Unit 10 18 York Street, Suite 1500 T: (905) 795-1946 Attn: Don Neufeld255 Queens Avenue, 11th Floor 34T: Leading (416) 466-8017 (519) 672-9330 T: 613-748-2000 ley@cohenhighley.com T: 519-672-9330 T:hoffer@cohenhighley.com info@colorise.ca tmyers@coinamatic.com F: 416-646-1009 Etobicoke, ON M9V 3S9 Toronto, ON M5J CMHC ONTARIO 301 C: 403-815-8672 F: 416-250-3204 London,Woodbine ON N6A 5R8 Matheson Blvd 2T8 W., 1237D Avenue, COINAMATIC CANADA INC. CYNERGY MECHANICAL LTD. F: 519-672-5960 301 Matheson Boulevard West 255 Queens Avenue, 11th Flr., CMLS paula.gasparro@cmls.ca Mississauga, ON L5R 3G3 York, ON, M4C 4E5 905-755-8885 34 Leading Road, Unit 10 London, ON N6A 5R8 gduval@cmhc-schl.gc.ca Attn:HIGHLEY Don NeufeldLLPBUSINESS CENTRE Attn:F:Gerald McCann East COHEN ley@cohenhighley.com Attn: Paula Gasparro Mississauga, ON L5R 3G3 e, 11th Floor Attn: Guy-Anne Duval COINAMATIC CANADA INC. Etobicoke, ON M9V 3S9 dneufeld@coinamatic.com Cynergy Mechanical Ltd. Dajica Cabinetry DeltaDELTA Elevator Co. Ltd.CO. LTD. C: 403-815-8672 T: 416-749-2200 Sheppard Avenue East,Ley Suite 300 ELEVATOR T: 647-729-8435 Attn: Kristin on Boulevard100 West 5R8 18 YorkAttn: Street, SuiteHarvey 1500 T: 613-748-2000 Attn: Gerald McCann James Attn: 34 JeffLeading RightonRoad, Unit 10 Attn: Don Neufeld F: 905-755-8885 F: 877-749-2200 Toronto, ONT: M2N 6Z1 Attn: Jeff Righton F: 416-646-1009 , ON L5R 3G3 519-672-9330 Toronto,T: ON 2T8 T: (416) 749-2200 (647)M5J 234-9400 T: (905) 828-4423 ON M9V 3S9 F: 416-250-3204 34 Leading Road, dneufeld@coinamatic.com Unit 10, 41 Bayview Drive, gmccann@cynergymechanical.ca 947 Verbena Road, C: 403-815-8672 T:Etobicoke, 905-828-4423 COINAMATIC CANADA INC. CYNERGY MECHANICAL LTD. gmccann@cynergymechanical.ca jimh@dajica.ca jrighton@delta-elevator.com 947 Verbena Road paula.gasparro@cmls.ca Etobicoke,F: ON519-672-5960 M9V 3S9 Barrie, ON, L4N Boulevard 8Y2 301 Matheson West Mississauga, ON L5T 1T5 gduval@cmhc-schl.gc.ca F: 519-745-7587 34 Leading Road, Unit 10 Mississauga, ON L5T 1T5 F: 905-755-8885 Attn: Don Neufeld Attn: Gerald McCann DIVERSO ENERGY DELTA ELEVATOR CO. LTD. ley@cohenhighley.com Mississauga, ON L5R 3G3 jrighton@delta-elevator.com h Floor Etobicoke, ON M9V 3S9 C: 403-815-8672 T:dneufeld@coinamatic.com 416-749-2200 Attn: Jon Mesquita Attn: Jeff Righton Dufferin Iron & Railings Dulux PaintsPPG Eagle Restoration Inc ard West DIVERSO ENERGY COINAMATIC CANADA INC. DULUX PAINTS F: 905-755-8885 T: 905-828-4423 F:226-751-3790 877-749-2200 CYNERGY MECHANICAL LTD. Attn: Kayla Kallidass Attn: DonnyT: Goettler Attn: Lorenzo Cicconi 366 Westpark Crescent 8200 Keele Street 3G3 Attn: Jon Mesquita Attn: Mark Doyle T: (416) 835-4904 34 Leading Road, Unit 10 T: (416) 557-8386 T: (416) 788-1238 jon@diversoenergy.com F: 519-745-7587 dneufeld@coinamatic.com Attn: Don Neufeld gmccann@cynergymechanical.ca Attn: Gerald McCann L5T 1T5 12 Sable St Waterloo, N2T 3A2 Concord, ON GROUP L4K 2A5 LTD EDGE 8200 Keele ON Street, T: 226-751-3790kayla@dufferiniron.com lcicconi@eaglerestoration.ca 416-768-4110 goettler@ppg.com k CrescentToronto, ON M6M 8200 Keele Street Etobicoke, ON T:M9V 3S9 3K6 19 T: Meteor Dr., jrighton@delta-elevator.com 416-749-2200 Concord, ON L4K 2A5 Attn: Frank Di Giacomi jon@diversoenergy.com C: 403-815-8672 DIVERSO ENERGY

39 Cranfield Road 39 Cranfield RoadM4B 3H6 East York, ON ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

Boulevard West DELTA ELEVATOR CO.F:LTD. N N2T 3A2 301 Matheson Concord, ON L4K 2A5 905-755-8885 Mississauga, ON L5R 3G3 Attn: Jeff Righton dneufeld@coinamatic.com Ecosystem Energy

T5 t 2

doyle@ppg.com

ENERGY T:DIVERSO 905-828-4423 Services 366 Westpark Crescent EDGE GROUP LTDLaura Henderson Attn: Jon Mesquita F: 519-745-7587 Attn: Waterloo, ON N2T 3A2 T: (416) 649-1298 8 King Street E Attn: Unit 910 Frank Di Giacomi EFFICIENCY ENGINEERING T:M5C 226-751-3790 14 Meteor lhenderson@ecosystemToronto ONjrighton@delta-elevator.com 1B5 8200 KeeleDrive, Street DIVERSO ENERGY Lauri Altyenergy.com Etobicoke, M9W 1A4 T: Attn: 905-850-2332 ext. 102 202 - 225 ON Pinebush Road jon@diversoenergy.com Attn: Jon Mesquita Concord, ON L4K 2A5

Toronto, ON M9W 1A3

F: 877-749-2200

T: 905-850-2332 ext. 102 Attn: Jon Mesquita 155gmccann@cynergymechanical.ca Regina Road #4 Edge Group Ltd Efficiency Engineering DULUX PAINTS T: 226-751-3790 Inc. 8200 Keele Street Vaughan, ON L4L 8L9 Attn: Frank Di Giacomi EFFICIENCY ENGINEERING Attn: Lauri Alty Attn: Mark Doyle T: (905) 850-2332 jon@diversoenergy.com Concord, ON L4K 2A5 frank@edgegroupltd.com T: (519) 624-9965 Attn: Lauri ENBRIDGE GASAlty INC. T: 416-768-4110 lalty@efficiencyengineering.com 225DULUX Pinebush PAINTS Road, Suite 202, EN-PRO Road Attn:T:George Hantzis Cambridge, ON N1T 1B9 519-624-9965 500 Consumers doyle@ppg.com Attn: Mark Doyle Attn: Luke Slater

T: 519-624-9965 T: 416-758-4762 nebush 500 Consumers lalty@efficiencyengineering.com #4 Road Cambridge, ONRoad N1T 1B9 Egis Enbridge Gas Inc. T: 226-751-3790 416-768-4110 174T:Simcoe Street North lalty@efficiencyengineering.com george.hantzis@enbridge.com ON8L9N1T 1B9366 Westpark Crescent 8200 Keele Street North York, ON M2J 1P8 Operating as Enbridge Attn: Greg Devine jon@diversoenergy.com Oshawa, ON L1G 4S9 doyle@ppg.com Gas Distribution Waterloo, ON N2T 3A2 T: (905) 856-5200 Concord, ON L4K 2A5

EDGE GROUP LTD greg.devine@egis-group.com

6240 Highway 7, Suite 200 Woodbridge, ON L4H 0R2

P.O. Box 650

Scarborough ON M1K 5E3 Attn: Frank Di Giacomi EFFICIENCY ENGINEERING EN-PRO T: 905-850-2332 ext.2000 102 INC. 202 - 225 Pinebush Road FIRETRONICS Attn: Lauri Alty Attn: Luke Slater Entrata Inc. Attn: David Morris Cambridge, ON N1T110 1B9 EFFICIENCY Shannon Hylton ENGINEERING 550 Consumers Alden Road Unit T: 519-624-9965 T: 416-587-9420 500 Road T: 905-470-7723Attn: 100 University Avenue T: (647) 995-7647 Attn: Lauri Alty Markham, lslater@en-pro.com lalty@efficiencyengineering.com davidmorris@firetronics.ca North York,ON ONL3R M2J 1P8 shylton@entrata.com North Tower, Suite 7006A8

ad North oad Unit 110 N L3R 6A8 4S9 B9 202 -Matheson 225 Pinebush Road 2425 Blvd. E., Unit 925, Mississauga, Cambridge, ONON,N1TL4W 1B95K4 50

T: 519-624-9965 221 Sherman Ave N Toronto, ON M5J 1V6 lalty@efficiencyengineering.com Hamilton ON L8L 6N2

EN-PRO Attn: Luke Slater2000 INC. FIRETRONICS

FAIR EXCHANGE | SPRING EDITION 2025

EFFICIENCY ENGINEERING Attn: Lauri Alty7400 Birchmount Ave., Markham ENBRIDGE GAS INC. FIRETRONICS 2000 INC.ON L3R 5V4 519-624-9965 FIRSTT:NATIONAL

Attn: Cait Ryan T: (416) 595-4451 cait.ryan@enbridge.com

Attn: George Hantzis Attn: David Morris Epic Pest Control lalty@efficiencyengineering.com

FINANCIAL CORP. Attn: Glenn Laporte

North York, ON M2J 1P8 Enercare T: 416-587-9420

Attn: Shona Ryan lslater@en-pro.com T: (416) 220-4805 shona.ryan@enercare.ca

500 Consumers Road

ESW Building Services North York, ON M2J 1P8 Inc. FIRSTONSITE

T:T:905-470-7723 416-758-4762 ENBRIDGE GAS INC. 100 University Avenue Attn: Attn: Martin Wladyka Craig Smith Attn: George Hantzis davidmorris@firetronics.ca george.hantzis@enbridge.com 5250 Solar Drive, Unit 31, North Tower, Suite 700 T: (647) 920-7563 T: 877-778-6731 110 Matheson Blvd W, Suite 210 T: 416-758-4762 Mississauga, ON L4W 5M8 500 ConsumersF:Road info@eswbuildingservicesinc.com 416-593-1900 Toronto, ON M5J 1V6 craig.smith@firstonsite.ca Toronto, ON L5R 4G7 Attn: Aaron Cameron T: (647) 510-3742 glenn@epicpestcontrol.ca T: 416-597-7681

george.hantzis@enbridge.com North York, ONaaron.cameron@firstnational.ca M2J 1P8

FIRETRONICS 2000 INC. Attn: David Morris FIRST NATIONAL

TION

202 - 225 Pinebush Road Cambridge, ON N1T 1B9

T: 519-624-9965 lalty@efficiencyengineering.com

Firetronics Inc. FIRETRONICS2000 2000 INC.

550 Alden Road Unit 110 550 Alden Road, Unit 110, Markham, ON ON L3R L3R 6A8 6A8 Markham,

Attn: DavidMorris Morris Attn: David T:T: (905) 470-8305 905-470-7723 davidmorris@firetronics.ca

davidmorris@firetronics.ca

Greater Toronto Apartment Association (GTAA) GREBIAN GROUP INC. 20 Upjohn Rd, Suite 103 25 Mobile Drive Toronto, ON, M3B 2V9

North York, ON M4A 1H5

900 - 1 Concorde Gate, Toronto, ON M3C 4H9

1 Concorde Gate, Suite 900 Toronto, ON M3C 4H9 2370 Midland Ave., Unit a19 Scarborough, ON M1S 5C6

70 Carson Street Etobicoke, ON M8W 4Z6

Attn: Daryl Chong Attn: Theo Petridis T: (416) 385-3435 T: 416-333-3329 dchong@gtaaonline.com

theo@grebiangroup.com

The Home Depot

First National FIRST NATIONAL Financial LP

100 University Avenue

16 YorkNorth Street, Tower,Suite Suite1900, 700 Toronto, ON M5J 0E61V6 Toronto, ON M5J

2150 Islington Ave Suite 200 Toronto211 ON M9P 3V4 Pritchard Rd. Unit #4

Hamilton, ON L8J 0G5

100 St Regis Cres S, Units Attn: Michael Lirangi 5-6, North York, ON M3J 1Y8 T: 416-571-8940 MICHAEL_LIRANGI@homedepot.com Imperial Construction 3400 14th Avenue, Unit #3 and Restoration Inc Markham, ON L3R 0H7

HD SUPPLY CANADA INC.

Attn: Basil Sealy JLL

TF: 800-782-0557 basil.sealy@hdsupply.com

22 Adelaide St W 26th Floor Toronto ON M5H 4E3

20 Eglinton Ave West, Suite 1200, Toronto, ON M4R 1K8

40 King St. West, Suite 3700, Toronto, ON M5H 3Y2

350 Creditstone Road, Unit 201, Vaughan, ON L4K 3Z2

2375 Skymark Avenue Mississauga ON L4W 4Y6

45 Red Maple Rd Richmond Hill ON L4B 4M6

40 Belvia Road Etobicoke, ON M8W 3R3

2001 Albion Road, Unit 22, Etobicoke, ON M9W 6V6

Attn: Craig Thornton T: (416) 649-1900 Craig.Thornton@metergysolutions.com 145 Heartlake Road, Brampton, ON L6W 3K3

2233 Argentia Rd, Suite 100 Mississauga, ON, L5N 2X7

2285 St. Laurent Blvd Unit B4 Ottawa ON K1G 4Z4

2 Lansing Sq Toronto, ON M2J 4P8

ICS Facility Services

T: 416-488-7378 info@homepropestcontrol.ca Informa Canada Attn: Sherida Sessa T: (646) 740-1656 sherida.sessa@informa.com

Att:Jennifer Sparfel T: (647) 998-7712 jsparfel@jdimi.com

Attn: Yaz Yadegari T: (416) 917-8464 yaz@kingsgaterestoration. com

Attn: Anthony Taylor T: (416) 771-9483 anthony@lincolngroup.ca

IRestify Inc. 18 King St E, Suite 1400, Toronto, ON, M5C 1C4

Attn: Charlotte Gummesson T: (855) 964-7378 charlotte@irestify.com

Kijiji 1 York St Suite 1010 Toronto ON M5J 0B6

Kognitive Sales Solutions Attn: Matty Johnston T: (506) 381-4595 matthew.johnston@kognitive.ca 60 Atlantic Ave., Unit 200 Toronto, ON, M6K 1X9

Paul Davis Restoration Inc. 94 Church Street, St. Catherines, ON L2R 3C8

2001 Sheppard Ave., E., Suite 500, Attn: Kevin Brown North York, ON M2J 0A1 T: (416) 512-8186 kevinb@mediaedge.ca

Attn: Anannya Biswas T: (416) 743-8484 abiswas@metrocompactor.com

Attn: Brian DeCarli T: (416) 741-3999 brian@metrojetwash.ca

Attn: Michelle Oliver T: (416) 528-2170 michelle.oliver@moen.com

922 The East Mall Suite 200 Toronto, ON M9B 6K1

Mediaedge Communications

Metro Jet Wash Corporation

Moen 2816 Bristol Circle, Oakville, ON L6H 5S7

Attn: Lionel Romain (416) 934-2040 lromain@kijiji.ca

Metro Compactor Service

Attn: Michael Gnat (416) 635-4835 mgnat@midnorthern.com

Attn: Stephanie Carmichael T: (416) 704-1734 stephanie.carmichael@ pauldavis.com

Attn: Andrea Hullah T: (416) 677-3082 andrea.hullah@hdsupply.com

Attn: Randy Cicek Attn: Ron Boyko T: (416) 838-8103 T: (905) 624-8668 HOMEPRO PEST CONTROL5080 Commerce Blvd Unit B1 sales@icsfacilityservices.ca info@hprenovations.com Mississuaga Ontario L4W 4P2 Attn: Simon Leith

Midnorthern Appliance

Attn: John Vacca T: (905) 643-9333 jvacca@norstarwindows.com

HD Supply Canada Inc.

mgezic@gottarent.com

HP Renovations Inc

Lincoln Construction Group

Norstar Windows And Doors Ltd. 400 McNeilly Rd Stoney Creek ON L8E 5E3

Att:Jarrett Rose GOTTARENT.COM T: (416) Attn: 748-0330 Martina Gezic sales@ T: 888-440-2099 hallmarkhousekeeping.com

70 Carson Street, Etobicoke, ON M8W 4Z6

Kingsgate Restoration Inc.

Metergy Solutions Inc. 8133 Warden Ave, Suite 601, Markham, ON L6G 1B3

aaron.cameron@firstnational.ca

Attn: Suzanne Mooney T: (416) 605-0412 suzanne.mooney@ flynncompanies.com

ICS FACILITY SERVICES

Leading Edge Building Engineers Attn: Anthony La Torre T: (289) 404-7333 anthony@lebengineers.com

Attn: Aaron Cameron

T: (416) 593-2913 6435 Northwest Drive, T: 416-597-7681 maria.broekhof@firstnational.ca Mississauga, ON L4V 1K2 F: 416-593-1900

Ron Boyko Jones Attn: DesLauriers T: 416-402-5497 6500 Silver Dart Drive, Unit 228A Insurance Management Inc. ron@i-c-solutions.ca Mississauga, ON L5P 1A2

KingSett Capital Attn: Steven Gross T: (416) 577-6320 sgross@kingsettcapital.com

Flynn Group Of Companies

FINANCIAL CORP. Attn: Maria Broekhof

Hallmark Housekeeping Services

Attn: Michael Lirangi T: (416) 571-8940 michael_lirangi@homedepot.com HOME DEPOT CANADA

Attn: Albert Sufa T: (647) 627-0009 contact@imperial-restoration.ca

T: 416-758-4762 george.hantzis@enbridge.com

500 Consumers Road North York, ON M2J 1P8

14 Ronson Drive, Toronto, ON M9W 1B2

Multitech Contracting 2000 Inc. 91 Pippin Road, Concord, ON L4K 4J9

Attn: Carlos Lopes T: (416) 990-4412 carlos@multitech2000.com

NoVi Engineering Ltd.

PAC Building Group

Attn: Joseph Visconti T: (416) 244-6161 jvisconti@novi-eng.ca

Attn: David Petrozza T: (888) 684-1524 david@pacbuildinggroup.com

7500 Martin Grove, Unit #6, Vaughan, ON L4L 8S9

Places4Students.com

Pomerleau

Attn: Laurie Snure T: (866) 766-0767 laurie@places4students.com

Attn: David Morley T: (613) 244-4323 david.morley@pomerleau.ca

ProClean Services

Quality Allied Elevator

Attn: Ahmet Kanbul 80 Citizen Court, Unit 11, T: (877) 290-7338 akanbul@procleanservices.ca Markham, ON L6G 1A7

Attn: Philip Staite T: (905) 305-0195 pstaite@qaelevator.ca

Reliance Home Comfort

Rentsync

Attn: Tina Kalogeropoulos 4-271B Merritt Street, T: (416) 490-5989 tkalogeropoulos@reliancecomfort.com St. Catherines, ON L2T 1K1

Attn: Jason Leonard T: (905) 397-5088 jason@rentsync.com

343 Preston Street Unit 220 Ottawa, ON K1S 1N4

Registon Building Restoration LTD 1520 Trinity Drive, Unit 16 Mississauga, ON L5T 1N9

Attn: Jay Sandhu T: (437) 922-4444 jay@registon.ca

Restorex Contracting Ltd.

22 Bramwin Court, Unit B, Brampton, ON L6T 5G2

Attn: David Petrina T: (905) 669-2835 david@restorex.ca

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

51

2025 Corporate Members

2025 Associate Members

RJC Engineers 100 University Ave, North Tower, Suite 400, Toronto, ON M5J 1V6

11 Progress Ave., Unit# 2, Scarborough, ON M1P 4S7

Attn: Philip Sarvinis T: (416) 977-5335 psarvinis@rjc.ca

Rogers Communications Canada Inc. 855 York Mills Road, Toronto, ON M5J 1S3

Sherwin-Williams Co.

SingleKey

Attn: Ben Strong T: (647) 457-8618 benjamin.p.strong@sherwin.com

Attn: Elena Chau T: (604) 329-9124 elena@singlekey.com

474 Iroquois Shore Rd Oakville ON L6H 2Y7

418 North Service Rd E Unit 200 Oakville ON L6H 5R2

3390 South Service Rd Suite 201 Burlington ON L7N 3J5

Attn: Mohsen Mansouri T: (416) 635-9970 mohsen.mansouri@ salasobrien.com

66 Leek Crescent, Richmond Hill, ON L4B 1H1

Sparkle SolutIons

Attn: Safiyyah Alibhai T: (905) 475-0707 safiyyah@solidgc.ca

Attn: Maria Mascall T: (905) 660-2282 Maria@SparkleSolutions.ca

100 Courtland Avenue, Concord, ON L4K 3T6

Suite Excel Collections Inc. 284 Richmond St E Toronto ON M5A1P4

Attn:Maricon Torres T: (416) 662-5382 maricon@secci.ca

Technologie Demtroys Inc. Attn: Norris Satov T: (416) 435-0111 nsatov@demtroys.com

813 Longpre St Sherbrooke, QC J1G 5B8

Torque

Trigrand Inc

True Finish Contracting

Attn: Ron Buffa T: (905) 663-3334 rbuffa@torquebuilders.com

Attn: Artur Derraj T: (416) 712-8517 artur@trigrand.com

Attn: John Abboud T: (647) 979-1140 john@truefinishcontracting.ca

2300 Yonge St, Suite 1600 North York, ON, M4P 1E4

491 Brimley Rd Unit 6 Scarborough, ON M1J 1A4

TruSeal Injection Inc.

Unilux CRFC Corporation

Venn Construction Inc

Attn: Tania Stalteri T: (800) 475-0776 info@trusealinjection.com

Attn: Rezarta Dine T: (888) 627-6727 rezarta@uniluxcrfc.com

Attn: Bill Kahansky T: (416) 432-9674 bill@vennconstruction.ca

3055 Lenworth Drive, Unit 2, Mississauga, ON L4X 2G3

Westland MyGroup

Wifiplex

Attn: Victoria Thornbury T: (844) 999-7687 vthornbury@ westlandmygroup.ca

Attn: Jonathan Carriere T: (888) 777-9778 jcarriere@wifiplex.ca 179 Henry Bessemer Bois-Des-Filion, QC, J6Z 4S9

Xcel Construction Limited 255 Carrier Drive, 2nd Flr., Etobicoke, ON M9W 5Y8

276 Queen St W., Toronto ON M5V 2A1

Solid General Contractors Inc.

Stephenson Engineering Limited

14 Meteor Drive Etobicoke, ON M9W 1A4

34 Leading Rd, Unit 14 Toronto, ON, M9V 3S9

Attn: Klaudian Shehu T: (647) 285-2840 info@seasonscolours.ca

Attn: Berat Bajrami T: (905) 820-5500 beratb@skyinc.ca

72 Corstate Ave., Vaughan, ON L4K 4X2

Attn: Mosammat Jabunnesa T: (647) 863-6677 jebbie@sabrestoration.com

Seasons Colours Limited

Sky Contracting Inc.

2235 Sheppard Ave E Suite 1100 Toronto ON M2J 5B5

Attn: Greg Stokes T: (416) 446-6500 greg.stokes@rci.rogers.com

S.A.B Building Restoration

Attn: Dave Pusateri T: (905) 599-2547 dave@xcelconstruction.ca

2465 Milltower Crt., Mississauga ON L5N 5Z6

Wyse Meter Solutions Inc. PO Box 418 RPO Steeles W North York ON M3J 0J3

Yardi Canada Ltd. 5925 Airport Road, Suite 605, Mississauga, ON L4V 1W1

Attn: Peter Altobelli T: (905) 671-0315 peter.altobelli@yardi.com

Attn: Dan Drori (647) 458-9144 ddrori@wysemeter.com

Z and T Contracting Inc

20 Alex Ave Woodbridge ON L4L 5X1

Attn: Ahmet Tasdemir T: (416) 827-1429 info@zt-contracting.com

ZGemi Inc

100 Wilkinson Rd., Units 16-17 Brampton, ON, L6T 4Y9

Attn: Yusuf Yenilmez T: (905) 454-0111 yusuf@zgemi.com

ADVERTISING & PUBLISHING SERVICES • Madhouse Advertising Inc • Rental Housing Business (RHB) Magazine • Warrior Digital

CONSULTING, TRAINING & ASSESSMENTS • 3D Security • Ignis Building Solutions • Municipal Property Assessment Corp.

• Performance Solutions Network Corp.

• Taeus Group Inc

ENERGY SERVICES

• Certified Building Systems • DBS • ECNG Energy L.P. • Elexicon Group Inc. • EVSTART Inc • Metrosphere Light Corp • Nerva Energy • Novitherm Canada Inc.

52

ENGINEERING

• ABG Engineering Inc. • Mann Engineering • Pretium Engineering Inc • Sense Engineering Ltd. • Synergy Partners • WSP Canada Inc. • Wynspec Engineering

FINANCIAL

• Canadian Mortgage Capital Corporation • Peoples Trust Company

FIRE SAFETY

• Accurate Fire Protection And Security • Trace Electric

INTERIOR BUILDING/ RENOVATIONS

• Absolute Ventilation Inc. • All Professional Trades Services Inc. • Altona Renovation Ltd. • Beautiful Floors & Janitorial • Ecobc • Innovate Waste Solutions Corp

FAIR EXCHANGE | SPRING EDITION 2025

• Laumar Design Limited • Modern Pro Contracting Inc. • Neutral Contracting Group • Quick and Bright Cleaning Services • Torlys

LEGAL

• Dharsee Professional Corp • Levitt Di Lella Duggan & Chaplick LLP • Sheryl Erenberg & Associates • Spar Property Paralegal Professional Corporation • Zarnett Law Professional Corporation

MARKET ANALYSIS & RESEARCH • Altus Group Ltd. • Veritas Valuation Inc

PAINTING

• Certa Pro Painters of Markham • Pascoal Painting & Decorating Inc. • Swift Painters

PEST CONTROL

• Bed Bug Authority Canada Ltd • HomePro Pest Control • Orkin Canada • Pest Control Plus Inc.

REAL ESTATE/LEASING PROFESSIONALS

• Bonnie Hoy & Associates • CBRE Limited • EPIC Investment Services LP • JDN Property Management • Rentals.ca • Skyview Realty Ltd. • SVN Rock Advisors, Inc.

RETROFIT, RESTORATION & CONSTRUCTION

• Conterra Restoration Ltd. • First OnSite Property Restoration • Forest Contractors Ltd. • Highrise Restoration Inc • Imperial Restoration • Index Construction Inc. • Learmont Roofing Ltd.

• Maxim Group General Contracting • New-Can Group Inc. • Roma Building Restoration • ServiceMaster Restore of Mississauga

SOFTWARE

• BuildingLink • Lutendi Systems Inc • Payquad Solutions • Property Vista

SUPPLIES

• H & S Building Supplies Ltd.

TENANT VERIFICATION/ INSPECTIONS • Canadian Tenant Inspection Services Ltd. • Gatemaster Inc. • Rent Check Credit Bureau

WATER MANAGEMENT

• LEaC Shield Ltd • Water Matrix Inc • Watershed Technologies Inc. • Watts Water Technologies (The Dictation Group)

Affordable Housing Multi-Residential Program

Get help to improve energy performance* Complimentary technical help and incentives up to $200,000†

The Affordable Housing Multi-Residential Program provides incentives for energy assessments and high-efficiency equipment, plus free in-suite upgrades that lower energy costs, reduce greenhouse gas emissions and improve comfort.

Why upgrade now?

• Reduce energy, maintenance and operating costs.

• Control costs more effectively with automated systems.

• Improve the energy efficiency of your building.

• Enhance resident comfort, health and well-being.

Incentives for building upgrades and more: • Boiler optimization

• Water heaters

• Building automation controls

• Hybrid heat pumps

• Variable frequency drives

• Free heat reflector panels

Let’s get started!

Contact an Energy Solutions Advisor today. enbridgegas.com/affordable energyservices@enbridge.com 1-866-844-9994

* Any references to energy savings and greenhouse gas (GHG) emission reductions are based on the assumption that participation in the Affordable Housing Multi-Residential Program results in reduced natural gas consumption. Enbridge Gas does not make any claims regarding the specific amount of energy or savings GHG reductions achieved. † HST is not applicable and will not be added to incentive payments. Incentive offers are subject to change based on budget availability. Offer available to qualified participants only.

Contact your Energy Solutions Advisor to confirm eligibility. Terms and conditions apply. Visit enbridgegas.com/affordable for details. © 2025 Enbridge Gas Inc. All rights reserved. ENB 2520 02/2025