FE Magazine - Fall 2023

FALL EDITION 2023

WOMEN IN RENTAL HOUSING LUNCHEON

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

A FAMILY STORY: SIFTON PROPERTIES CELEBRATES 100 YEARS

FRPO CHARITY GOLF CLASSIC RAISES

$69,000 FOR INTERVAL HOUSE

CONTENTS FALL EDITION 2023

IN THIS ISSUE Women in Rental Housing 8 2023 Luncheon

Views of the Current Housing 26 Two Crisis

Family Story: Sifton Properties 10 ACelebrates 100 Years

34 Managing Complex Tenancies

14 Hazelview Shows That It Cares

Portals Turn Mounds of Data into 40 Utility Actionable Insights

16 2023 FRPO Charity Golf Classic

42 Coinamatic Partners with Luxer One

Build Ontario September 2023 20 Let’s Update

44 Colour Inspiration

Delays Linked with Lower 22 Approval Housing Affordability

Energy Efficiency with 46 Fast-Track Incentives

24 Charting a Path Forward THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

Nishant Rai nishant@rentalhousingbusiness.ca

A PUBLICATION OF:

Justin Kreslin justink@rentalhousingbusiness.ca

20 Upjohn Road, Suite 105 Toronto, ON M3B 2V9 | Tel: 416-385-1100 www.frpo.org SUBSCRIPTIONS & ADDRESS CHANGES

Lynzi Michal x22 lmichal@frpo.org

Publisher

Account Executive

Creative Director / Designer Scott Clark

Editor

David Gargaro david@rentalhousingbusiness.ca

Office Manager

FRPO IS A MEMBER OF:

Geeta Lokhram accounts@rentalhousingbusiness.ca Opinions expressed in articles are those of the authors and do not necessarily reflect the views and opinions of the FRPO Board or Management. FRPO and MPH Graphics accept no liability for information contained herein. All rights reserved.

Contents may not be reproduced without written permission from the publisher.

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

3

PRESIDENT'S MESSAGE

It’s quite remarkable that summer is already drawing to a close, and as usual, it’s been a busy few months for the team here at FRPO.

I

n July, we partnered with the Ontario Chamber of Commerce, Desjardins, and Cadillac Fairview to publish HomeStretched: Tackling Ontario's Housing Affordability Crisis Through Innovative Solutions and Partnerships, which outlined opportunities and recommendations for the private, public, and non-profit sectors to explore innovative partnerships and approaches to address housing affordability and supply. In August, we welcomed a report published by The National Housing Accord, A Multi-Sector Approach to Ending Canada’s Rental Housing Crisis. Fully implemented, the report’s 10 recommendations will go a long way to solving the housing and affordability crises while acknowledging the importance of the purpose-built rental market as a key part of the solution. We encourage you to read it for yourself – recommendations three, four, and seven will be of particular interest to members.

In addition to these two reports, I had the opportunity to go before the Standing Committee on Human Resources, Skills and Social Development and the Status of Persons with Disabilities (HUMA) and share with committee members how operators of purpose-built rental housing are a much needed and undervalued component of the Canadian housing market.

We continue to be encouraged by the government’s steps to implement Ontario’s Housing Supply Action Plan, particularly with their most President & CEO recent announcement of the Building Fast Fund. The fund will provide FRPO $1.2 billion over three years to municipalities that meet at least 80 per cent of their housing targets and can be directed toward housing-enabling infrastructure and other related costs that support community growth. Additionally, we are hopeful that the expansion of strong mayor powers to municipalities with populations over 50,000 will keep the focus on building more housing and reduce the length of time and costs associated with the permitting process. This is particularly important in the current interest rate environment and those operating in secondary markets.

TONY IRWIN

However, one thing is clear – this is an all-hands-on-deck moment. All levels of government are needed at the table, and we are hopeful that we’re starting to see the collaboration needed. From the federal government’s Rental Construction Financing Initiative providing fully repayable low-interest loans for purpose-built rentals, to measures set out in Bills 23 or 97, and municipal governments such as Toronto clearing the way for as-of-right zoning for fourplexes in all neighbourhoods, these are all needed to create and sustain favourable conditions for purpose-built rentals.

Looking ahead, FRPO members should be excited by the continued potential of the purpose-built rental industry. Our sector is represented by professional rental housing providers who pride themselves on providing strong and stable housing and service to residents across Ontario. As the province continues to focus on the housing and affordability crises, FRPO will continue to ensure that our members have a strong voice at Queen’s Park.

In closing, I would like to thank all our sponsors and everyone who joined us at Lionhead for the FRPO Charity Golf Classic in July. I am thrilled to report FRPO raised over $69,000 in support of Interval House – it was a great success!

Enjoy the rest of the summer.

4

FAIR EXCHANGE | FALL EDITION 2023

Coming soon...

New Luxury Appliance Showroom 45 Red Maple Rd Richmond Hill, ON 1-844-733-1696 www.thebrick.com www.midnorthern.com

Contact Michael Gnat 416-635-4835 mgnat@midnorthern.com

EVENTS CANADIAN APARTMENT INVESTMENT CONFERENCE Date and Time: September 13, 2023 10:00 am - 2:30 pm

Why attend? How has the multi-residential market performed since March 2020? Have multi-residential properties returned to being in high demand as the market has outperformed many expectations?

Uncover this and more at the largest forum of its kind in Canada. Gain deeper insights into the trends, risks, strategies, and opportunities emerging in today’s apartment market. 2023 registration will open soon, so please check back for more information.

THE POWER OF ONE - WEBINAR Date and Time: September 29, 2023 10:00 am - 11:30 am

PM EXPO AT THE BUILDINGS SHOW Date and Time: November 29, 2023 to December 1, 2023 8:00 am - 4:00 pm

Supported by TCA, BOMA, BILD, Concrete Ontario, and CABA, The Buildings Show, comprised of Construct Canada, PM Expo, HomeBuilder & Renovator Expo, and World of Concrete Toronto Pavilion, is back in-person from Nov. 29 to Dec. 1, 2023. For over 30 years, The Buildings Show has provided a unique platform for the industry to see first-hand a complete overview of the built environment.

MORE INFORMATION Please note: This is not a FRPO event; all inquiries should be directed to: events@informacanada.com.

2023 FRPO MAC AWARDS

As we step forward into living and working in a postpandemic world, the need to humanize our interactions has become increasingly important. Please join us at our upcoming Power of One webinar where we will explore the powerful impact that one person, one decision, and one interaction can have on our ability to make connections, build community, and advance inclusion. This session will be presented by Renée Charles as part of FRPO's ongoing Diversity, Equity, and Inclusion educational series.

Non-members $80 plus HST Webinar login information will be provided 24 hours prior to the session.

We invite you to participate in an interactive conversation about: - The power of a personal brand - Connection builders and connection blockers - Practical strategies that will help you to aim higher with your efforts to create inclusion About our Presenter: Renée is a seasoned learning professional who is passionate about helping individuals and organizations successfully achieve their performance goals. With over 20 years dedicated to learning and organizational development, her work has focused on leadership development, customer experience management, and strategies for personal effectiveness. Renée has created impactful learning experiences in a wide variety of industries for audiences across the globe.

Date and Time: November 30, 2023 5:00 pm - 9:00 pm

The MAC Awards is the most important annual event for our members and recognizes the leaders in Ontario’s vibrant rental housing industry. We are so excited to celebrate this year’s MAC Awards in person and invite you to be part of it! This is a must-attend event for real estate and property management firms, large and small alike. The 2023 MAC Awards will be held on Thursday, November 30 in conjunction with the Buildings Show and PM Expo. We hope you will join us for the industry event of the year!

Find out more about these awards by visiting www.frpomacawards.com.

Please check www.frpo.org regularly for newly added events.

6

FAIR EXCHANGE | FALL EDITION 2023

Yes, we can!

Since MetCap Living established itself as a leader in property management, we have routinely been asked one, simple question; “Can you help us run our property more effectively?” And, for well over thirty years, the answer has remained — Yes, we can! Our managers are seasoned professionals, experienced in every detail of the day to day operations and maintenance of multi-unit rental properties. From marketing, leasing, finance and accounting, to actual physical, on-site management, we oversee everything.

Guaranteed vacancy reduction, revenue growth and net profitability — when you’re ready to discuss a better option; we’ll be there. You can count on it.

Kazi Shahnewaz Director, Business Development Office: 416.340.1600 x504 C. 647.887.5676 k.m.shahnewaz@metcap.com

www.metcap.com

2023 WOMEN IN RENTAL HOUSING LUNCHEON

By Ly nzi M i chal

O

n August 25, the 'Women in Rental Housing Luncheon' had an impressive turnout, with nearly 300 FRPO members and guests in attendance, the largest gathering to date. This significant occasion serves as a vital platform for women in the multi-family rental industry to connect, exchange insights, and learn together. We are very appreciative of Wyse Meter Solutions for their generous sponsorship!

The event commenced with a screening of Interval House's 50th anniversary short film, followed by remarks from Lesley Ackrill, Co-Executive Director at Interval House. In the latter part of the luncheon, we had the privilege of hosting Luwam Tekeste, who delivered an engaging presentation on the significance of personal branding. Thank you to all who joined us!

About Interval House As a leader in the women’s movement since 1973, Interval House has played a critical role in empowering women and bringing the issue of intimate partner violence to the forefront. This short film takes a look back at its history, as well as the history of the Women’s Movement in Canada.

Link to video: https://www.youtube.com/watch?v=h0OhQ-_i4eA For more information or to donate, please visit www.intervalhouse.ca.

Luwam Tekeste is a creative producer with nearly a decade of experience in the world of media. With an impressive background spanning film, television, and marketing industries, her journey has been nothing short of extraordinary. Having left her mark at renowned establishments like Corus Broadcasting, Disney Channel, and multiple advertising agencies, Luwam's prowess in managing production teams is evident. Her work behind the scenes has contributed to the success of numerous projects that have captured the attention of audiences far and wide. Luwam’s collaborative spirit sets her apart as she thrives on bringing together diverse talents to create impactful and memorable content. With almost a decade of accomplishments in her portfolio, she continues to redefine the boundaries of creativity and production in the media landscape. Luwam currently serves as the creative producer within the Digital Panda team, a creative agency that works to create compelling digital content that pushes the boundaries of technology and design.

8

FAIR EXCHANGE | FALL EDITION 2023

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

9

A FAMILY STORY

Sifton Properties Celebrates 100 Years as a Community Builder & Partner

By A n ge la Walsh, Director, Marketin g, Si f to n P ro pe rt i e s Li m i te d

S

ifton Properties Limited kicked off its centennial celebrations in January of this year, and things are heating up as the sunny season arrives.

With an official anniversary logo and tagline, Sifton celebrates 100 Steps Forward - what does this mean? Over 100 years our dreams have been ever-changing. Together, we navigated a century of twists and turns, dynamic markets and even a global pandemic, one step at a time. We’ve touched the lives of thousands by being there throughout every stage of life, for every significant milestone.

As we look back at the footprints that brought us to today, we are full of excitement for the steps that lay ahead of us.

10

FAIR EXCHANGE | FALL EDITION 2023

From special events, to contests and giving back to the community, the company is celebrating and commemorating in a number of ways, including: Events: On Saturday, June 24th from 3:00-9:30pm, Sifton hosted an unforgettable anniversary party at Legacy Square in West 5. This centennial event marked the grand opening of the square and welcomed Sifton employees, customers, business partners and the general public. Called “Light Up the Square”, the event was a festival of food, music,

National Apartment Group - Ontario For more information, please contact:

Ontario’s multi-residential sector remains one of the most resilient

remains strong. Through Q3 2023, values have weathered the impact

David Montressor * Vice Chairman (416) 815-2332 david.montressor@cbre.com

of higher borrowing costs and are well-positioned to counteract higher

* Sales Representative

segments of commercial real estate capital markets. Notwithstanding broader market volatility, investor sentiment for multifamily assets

Tom Schuster * Associate Director (416) 847-3257 tom.schuster@cbre.com

interest rates through recurring income growth. Please see below for a summary of recent deals and active listings as of Q3 2023.

For additional info on cap rates, valuations, and market trends in the current investment landscape, please reach out to a member of our team.

Scan to receive Apartment Listings and Market Research

4854 Bathurst Street

70 Fifteenth Street

Toronto, Ontario

Toronto, Ontario

71 Units

25 Units

ACTIVE LISTING

ACTIVE LISTING

1040 Castlefield Avenue, Toronto, Ontario

2421 & 2423 Keele Street, Toronto, Ontario

44 Units | $227,273 Per Suite

24 Units | $312,500 Per Suite

Closed July 2023

Closed June 2023

SOLD FOR $10,000,000

SOLD FOR $7,500,000

need. Each month a committee of Sifton employees visits one of the selected organizations to make a significant donation and see those dollars in action.

light, art, and unique experiences for Londoners, including a Cirque Revolution aerial show and fire performance at dusk.

The event also kicked off the summer scene at West 5. Designed to bring the community closer, the West 5 program calendar includes ongoing opportunities to enjoy Legacy Square such as; live entertainment, food trucks, walking groups, movie nights, markets and more.

Contests: With over 200 entries, the first of two contests invited community members to name a nature trail for Sifton. The West 5 trail runs north/ south and connects the community to neighbouring trails that meet the Kains Woods. Perfectly fitting for a neighbourhood powered by the sun, Solara Trail now welcomes you for a relaxing stroll.

Later this summer we’ll present our biggest contest yet, the Share Your Sifton Story Sweepstakes. By simply sharing their unique and heartfelt story, Sifton customers will have the chance to win one of 5 prizes valued at $5000 each.

We pride ourselves in being innovative, so this summer we’re thrilled to introduce an immersive augmented reality experience at the Sifton Bog. Sifton donated the Bog to the City of London in 1967, a true gem and natural beauty that offers the opportunity to connect closely with local flora and fauna. Starting this August visitors can “play” along the bog trail, with the “Sifton Fresh Finds” experience. Grab your phone, collect mystery boxes, snap cool pics and learn a little something along the way.

When the holiday season arrives, we’ll wind the year down by participating in the Shoebox Project and challenge our employees to fill 100 shoeboxes for women in our community.

Of course, a 100-year celebration calls for a fond look back. On the Sifton anniversary website, hundreds of employees and friends have loaded images to our digital scrapbook. These photos demonstrate the love and excitement we’ve celebrated over the years and illustrate a supportive and uplifting company culture that isn’t easily explained. Like they say, a picture is worth a thousand words.

To learn more about Sifton’s 100th anniversary initiatives, visit 100stepsforward.com.

Please send questions and media inquiries to: Angela Walsh Director, Marketing Sifton Properties Limited angela.walsh@sifton.com 519-434-1000 ext. 3255 Sifton.com

Giving Back: Sifton has always made it a priority to pay it forward. With a focus on enriching the lives of children, youth and their families, we are committed to strengthening the cities we serve. In celebration of 100 years, we’ve partnered with the Sifton Family Foundation to maximize our impact and give $100,000 to individuals and families in 12

FAIR EXCHANGE | FALL EDITION 2023

ADVANTAGE PEST CONTROL F U L LY L I C E N S E D & I N S U R E D

MULTI-RESIDENTIAL SPECIALISTS IN BED BUGS AND ROACHES.

Proud Members of :

Dynamic Integrated Pest Management programs, designed to effectively eliminate pests in multi-unit dwellings.

*

TOLL FREE

1-877-504-2847

Free Inspection & Audit

advantagepestcontrol.co

(Conditions Apply)

Toronto

Peel & Halton

York

Durham

London

Vancouver

416-297-8010

905-855-9631

905-887-8559

905-420-9019

519-286-9557

604-629-8316

DIY products available at: store.advantagepestcontrol.co

advantagepestcontrol.co

HAZELVIEW SHOWS THAT IT CARES H

azelview’s CSR Program, Hazelview Cares, is rooted in our commitment to people. It focuses on three areas in which we can have real impact: housing support, education, and health and wellbeing. Together, these initiatives bring us closer to our goal of being a valued employer, investor, partner, and community citizen.

As part of Hazelview’s commitment to supporting sustainability education, we launched a partnership with Enactus Canada in October 2021 and renewed it for the 2022-2023 academic year.

The Hazelview Sustainable Cities Project Accelerator gives students the opportunity to create and implement community empowerment projects and business ventures geared toward solving pressing economic, social, and environmental challenges.

Through the Hazelview Sustainable Cities Project Accelerator, select student teams from universities and colleges across the country, including Alberta, Ontario, and Quebec, are empowered to develop and deliver innovative and effective projects that make urban multi-residential buildings more socially and/or 14

FAIR EXCHANGE | FALL EDITION 2023

Social Impact, Hazelview. “That’s why we partner with Enactus – it’s incredibly rewarding to work with these next-gen student leaders, not only to help us prepare for the future, but to deliver impactful results now.”

In year one of the program, the Enactus team from the University of Ottawa was awarded the 2022 Hazelview Sustainable Cities Project Accelerator “Best Project” title for their project, Poly. Poly enables local, communityled plastic recycling via manufacturing and operating systems that allow individuals to recycle plastic without the need for expensive municipal infrastructure. Thanks to the Poly project, 222 metric tonnes of GHG emissions were avoided and 45 kg of waste was diverted in the 2021-2022 academic year.

We look forward to further mobilize emerging leaders to help tackle Hazelview’s social and environmental priorities, while fostering positive relationships with a group of ambitious youth.

ABOUT HAZELVIEW: Hazelview is an owner, developer, and manager of global real estate investments committed to creating value for people and places.

We are an active investor, with a hands-on team that identifies opportunities to invest globally. We are committed to fostering the long-term growth of our employees, residents, and the investments we make for our clients. To learn more, visit www.hazelview.com. environmentally sustainable. Projects could advance technological innovations such as eco-friendly building materials, green roofs, energy-saving technologies, and waste management solutions, or social projects such as educational programs or programming that provide social supports for residents and tenants.

In the 2022-2023 academic year, five teams received a project grant of $2,500 and support from two Team Advisors from Hazelview. Based on the project outcomes, three Enactus teams were awarded additional prize money to help further accelerate their projects.

The 2023 Hazelview Sustainable Cities Project Accelerator Best Project is Kuponya Innovations from Enactus Wilfrid Laurier University, an initiative that works with Indigenous communities in the Northwest Territories to co-create sustainable, transport-friendly, cost-effective tiny homes for remote communities.

The team’s approach includes training residents to participate in construction and maintenance, build small businesses to support housing needs, and promote energy and heat-saving designs.

Enactus Wilfrid Laurier University was named the Best Project recipient at the 2023 Enactus Canada National Exposition, which took place in Montreal in May. This Enactus Team also won the National Championship, and they will go on to represent Canada at the Enactus World Cup in the Netherlands in October 2023.

“In order to be more socially and environmentally sustainable in the real estate sector, we need to prioritize innovative solutions today,” says Jasmin Pirani, Director

ABOUT ENACTUS CANADA: Enactus Canada, a national charity and the country’s largest post-secondary experiential learning platform, is igniting the potential of Canada’s future leaders to drive positive social, environmental, and economic impact by empowering their entrepreneurial mindset. Guided by academic advisors and business experts, more than 3,000 postsecondary students led 188 community empowerment projects and business ventures last year in communities coast to coast, directly impacting over 30,000 lives.

For more information, or to join them in making an impact in your community, visit enactus.ca.

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

15

Platinum Sponsors

FRPO Members Golf for a Cause: Supporting Interval House Brampton, Ontario – This year's FRPO Charity Golf Classic took place on July 18th at Lionshead Golf Club in support of Interval House. Over 300 members enjoyed a fun-filled day of networking and golf for a great cause. All guests had the opportunity to meet and be photographed with former Toronto Maple Leaf, Nick Kypreos who joined the Byng Group to show his support.

We are proud to announce that this year's tournament raised $69,000 to support the women and children fleeing from intimate partner violence. Thank you to our members, sponsors and volunteers who made this event a tremendous success. FRPO is proud to work with Interval House and since 2007, has raised over $850,000 to support the centre.

16

FAIR EXCHANGE | FALL EDITION 2023

Trusted Advisors

Philip Sarvinis | Bill Gladu | Jeremy Horst | Michael Pond | Duncan Rowe Jack Albert | Beau Gaudreau | James Cooper | Michael Park | Tim Van Zwol

Creative Thinking Practical Results

rjc.ca

Golf Classic Raises

$69,000 for Interval House

Held at Lionshead Golf Club on Tuesday, July 18th 2023

Interval House — As the first centre for abused women and children in Canada, Interval House is a

leader in the campaign for women’s empowerment, providing innovative specialized services that help abused women and their children transform their lives and break the cycle of violence. Interval House’s holistic approach provides a continuum of services from crisis intervention to re-integration into the workforce and community, giving women and children the chance to rebuild their lives.

For more information visit intervalhouse.ca

Bronze Sponsors Greenwin Corp.

McIntosh Perry Midnorthern Appliance Multitech Contracting 2000 Inc. Paul Davis Sherwin Williams Sparkle Solutions

Thank You to our sponsors Gold Sponsors

Media Partner RHB Magazine Chocolate Sponsor Pretium Water Bottle Sponsor Ace Group of Companies Ice Cream Sponsor First Onsite Wine Sponsor Canmar Contracting Hole Sponsors 4Rent.ca RJC Engineers Sifton Properties Limited $1000 Closest to the Pin Lincoln Construction Group Sky Contracting Inc. Raffle Sponsor Zgemi Driving Range Sponsors Aird & Berlis LLP H&S Building Supplies PestControl Plus Beverage Cart RentSync Hand Sanitizer ECNG

Silver Sponsors

LET’S BUILD ONTARIO CAMPAIGN UPDATE (SEPTEMBER 2023)

T

he Let’s Build Ontario campaign didn’t take any time off this summer. The campaign continued to deliver a unified message that purpose-built rental housing is essential to solving the housing and affordability crises gripping the province.

The campaign also continued to shine a light on broader market updates and points of interest. Though announced in April, it wasn’t until June that Bill 97, Helping Homebuyers, Protecting Tenants became law, and the $6.5 million in funding for the Landlord and Tenant Board began to work its way through the system.

This additional funding is meant to at least double the number of adjudicators and hire additional support staff to help reduce the LTB’s existing backlog and ensure timely access to justice for rental housing providers and residents alike.

You may have seen the campaign amplify events featuring Tony Irwin appearing before the Standing Committee on Human Resources, Skills and Social Development and the Status of Persons with Disabilities (HUMA). This was a unique opportunity to communicate how important Ontario’s professional rental housing providers are to a healthy and stable housing market.

Contributions were also made to a number of

20

FAIR EXCHANGE | FALL EDITION 2023

publications like Novae Res Urbis or RHB Magazine and were promoted on social media channels.

As the housing and affordability crises remain top-ofmind for many Canadians, there has been an increase in news outlets reporting on both crises in general and the role rental housing plays in the equation. Given the increase in attention, the Let’s Build Ontario campaign has been diligent in presenting trending articles that offer a balanced view in addition to sharing ‘Did You Know’ facts to dispel misconceptions of the rental housing market.

Let’s Build Ontario remains a valuable way of sharing important information and updates to an expanded audience. Heading into fall, it will be more important than ever to have the campaign continue to promote Ontario’s professional rental housing providers as one of the province’s most valuable assets for solving the current housing and affordability crises. But we can also use your help. If you have stories you think are worth sharing – big or small – please do!

For more information on the campaign, or to get involved, please visit https://letsbuildontario.ca/. Let’s Build Ontario together.

APPROVAL DELAYS LINKED W AFFORDABILITY, ESPECIALLY IN B y J or d a n Na nowski an d An th on y Pas s a re l l i CMHC and Statistics Canada worked together to develop the 2022 Municipal Land Use and Regulation Survey. This survey looks at land use rules in diverse cities across Canada. Although not exhaustive, questions were asked about zoning, fees, approval times, community consultation, density limits, and environmental assessments.

Province / Census Metropolitan Area (CMA)

Municipal Land Use and Regulation Index Approval Delay Index (Toronto CMA = 100) (Toronto CMA = 100)

Affordability Measures House Price / Income Ratio

Rental Costs1 / Income Ratio

Alberta

75

30

4.04

0.21

Edmonton

82

41

4.35

0.22

British Columbia

89

65

8.62

0.23

Kelowna

99

110

9.05

0.26

Nanaimo

93

80

8.81

0.24

Vancouver

106

97

14.18

0.23

Victoria

110

78

10.04

0.24

Manitoba

80

26

3.32

0.21

New Brunswick

82

40

2.82

0.20

Moncton

90

36

3.11

0.22

Saint John

85

28

2.78

0.19

Fredericton

77

50

2.75

0.21

Nova Scotia

75

52

3.11

0.22

Ontario

86

55

6.65

0.24

Kitchener – Cambridge – Waterloo

98

72

7.60

0.23

London

75

33

6.41

0.24

St. Catharines – Niagara

90

41

7.50

0.24

Toronto

100

100

9.67

0.24

Windsor

88

38

5.26

0.22

Ottawa – Gatineau

84

42

5.47

0.21

Prince Edward Island

102

29

4.28

0.21

Quebec

84

63

5.00

0.18

Montréal

85

68

6.18

0.19

Québec City

75

72

3.97

0.18

Saskatchewan

76

31

3.68

0.21

Territories

91

38

3.47

0.15

Sources: 2022 Municipal Land Use and Regulation Survey, 2021 Census (house price, rent, and household income data).

Notes: This table is comprised of municipalities that responded to the 2022 Municipal Land Use and Regulation Survey. Values for the Municipal Land Use and Regulation Index and Approval Delay Index are normalized to 100 for the Toronto CMA. Therefore, values less than 100 indicate less regulation and values more than 100 indicate more regulation relative to the Toronto CMA.

22

FAIR EXCHANGE | FALL EDITION 2023

WITH LOWER HOUSING N CITREX TORONTO Attn: Vladyslava Kapustina T: 800-643-6922 C: 416-877-9229 info@citrex.ca

COHEN HIGHLEY LLP Attn: Kristin Ley T: 519-672-9330 F: 519-672-5960 ley@cohenhighley.com

100 Sheppard Avenue Toronto, ON M2N 6Z1 Preliminary analysis from the survey shows higher overall land use regulation seems to be associated with lower housing affordability across Canadian municipalities. The Municipal Land Use and Regulation Index captures the degree of land use regulation in a given city. Higher values indicate more regulation and smaller values represent less regulation. For ease of interpretation, values have been normalized relative to the Toronto census metropolitan area (CMA).

The Municipal Land Use and Regulation Index scores relate strongly with housing affordability. The Toronto CMA, which has significantly higher regulation compared to most CMAs, also exhibited relatively higher house price-to-income and rent-to-income ratios.

301 Matheson Bouleva Mississauga, ON L5R

Long approval times for new developments can make building projects more costly. Among the surveyed land use regulations, the time it takes to approve new projects (the “Approval Delay Index”) is the most important survey factor explaining differences in housing affordability across regions.

The Toronto, Vancouver, and Kelowna CMAs had much longer approval times relative to other surveyed CMAs. Notably, the Toronto CMA’s approval time was approximately 62% longer than the average surveyed CMA.

DELTA ELEVATOR CO. LTD.

This analysis validates concerns expressed by CMHC’s 2018 report about links between land use regulation and increasing prices in large metropolitan areas. The report highlighted differences in land use policy as a key issue for new development but cited remaining data gaps as a limitation in our understanding of this issue. The 2022 Municipal Land Use and Regulation Survey works to address these data gaps. This survey provides housing system participants the opportunity to conduct evidence-based analysis and to evaluate how land use regulations are linked to affordability and supply outcomes.

Attn: Jeff Righton T: 905-828-4423 F: 519-745-7587 jrighton@delta-elevator.com

366 Westpark Crescen Waterloo, ON N2T 3A2

Further research will help us better understand how the regulatory context affects home prices and which policies lead to more affordable housing and new supply growth.

Rental costs include, where applicable, the rent and the costs of electricity, heat, water, and other municipal services.

1

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

23

FEATURE

CHARTING

A PATH FORWARD FRPO’s Canadian Certified Rental Building Program (CCRBP) continues to chart a clear and positive path forward as Canada’s premiere ESG-focused, quality assurance certification program specifically geared to the multi-residential sector. The CCRBP helps ensure renters have access to quality and sustainable rental homes, while equally encouraging professionalism and environmental responsibility within the multi-residential apartment and REIT communities However, given the range of issues that impact today’s multi-residential housing sector, what is the CCRBP doing to grow and expand its sphere of influence and continue working toward changing the dialogue about what quality in the rental housing sector means?

Most notably, the CCRBP continues to expand its national presence.

With 2022 approval from FRPO’s Board of Directors to take the program to a national perspective, the Certified Rental Building Program not only changed its name to the Canadian Certified Rental Building Program (CCRBP), but also solidified its presence in British Columbia and continued its move and influence across the country with expansion into Alberta. In 2023, the CCRBP continues to work with existing CCRBP members to certify a significant and growing number of buildings in BC, Alberta, and Ontario. Equally important, the CCRBP is working to bring on board new property management organizations and REITs that care about quality, professionalism, social commitment, environmental responsibility, and sustainability and that want to differentiate themselves in the rental housing marketplace.

The CCRBP is continuing to expand its reach by preparing to launch in Saskatchewan in late September 2023 and make the leap to Nova Scotia and the East Coast this fall.

24

FAIR EXCHANGE | FALL EDITION 2023

This growth and expansion will help ensure the continued credibility and influence of the Canadian CRB Program as a premiere certification program that provides the rental housing consumer, other industry members, investors, and building owner with the confidence that their CCRBP buildings are well run, well managed, well maintained, and focused on sustainability and resilience.

The CCRBP’s continued focus on developing and implementing best practice operating standards, thirdparty independent auditing, and the regular recertification of CCRBP-approved buildings is fundamental to ensuring a robust certification program focused on quality, professionalism, and sustainability.

A second strategy being used to grow and expand the CCRBP sphere of influence, and to ensure its continued relevance, is to focus on examining, enhancing, and streamlining CCRBP operational practices, making them clearer and more practicable for property managers and their buildings to become certified and to maintain their certification credentials.

The CCRBP has also been working to refine the criteria program auditors use to verify compliance with standards. Just one example of this strategy in action is reflected in the leadership role the CCRBP has taken in launching an industry-leading best practice Electrical Maintenance standard.

The development and implementation of a focused communications strategy with the industry, the public, renters, and other key stakeholders is a third approach being pursued.

Better articulating the CCRBP’s advantage and how and why CCRBP buildings are important will be an important focus of this enhanced communications strategy. In addition, working to ensure residents, prospective residents, and others are engaged around sustainability initiatives and other cooperative efforts at creating quality apartment homes will be an integral part of a focused communications strategy.

There are a lot of positive and exciting things happening in the CCRBP. Stay tuned! Equally, if you are not a part of the CCRBP, reach out to us. We would appreciate the opportunity to explore the CCRBP quality assurance advantage with you.

🍁 CANADIAN CRB PROGRAM NEWS… CONGRATULATIONS:

DID YOU KNOW?

The 🍁 Canadian Certified Rental Building Program (CCRBP) is proud to announce that three of Realstar Management’s buildings have achieved 🍁 CCRBP and Living Green Together certification, with more to come!

The CCRBP is excited about these latest additions and support Realstar’s goal of providing the highest standard in Canadian apartment living through safe, clean, wellmaintained homes, and through their commitment to ESG and sustainability.

The 🍁 CCRBP is looking forward to certification of additional Realstar buildings this fall.

The Federation of Rental-housing Providers of Ontario (FRPO) is an industry partner with GRESB. GRESB is a leading ESG benchmark for real estate and infrastructure investments across the world.

The 🍁 CCRBP is a GRESB listed and validated operational green building certification scheme.

Buildings certified under the CCRBP can be included and can impact scores as part of an organization’s GRESB submission.

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

25

CFAA REPORTS Two views of the current housing crisis

By Tony I r wi n, CFAA In terim -President

T

he rental housing industry’s current political problems are mainly the result of rising market rents.

The problems are made worse because the federal government recently created the Federal Housing Advocate and the National Housing Council to advocate for the interests of vulnerable populations, and those bodies are biased against market outcomes in favour of a different approach.

The article addresses the various views, including CFAA’s work at the House of Commons HUMA Committee, which held hearings on “financialization” in May and June.

26

FAIR EXCHANGE | FALL EDITION 2023

The view of the rental housing industry For-profit rental housing providers of all sizes are convinced that the current housing crisis has been created by the inability of the housing development industry to keep up with the increase in the demand for housing, due mostly to • slow municipal planning approvals, • government-imposed costs and delays, • a sudden surge in immigration approved by the federal government, and • shortages of construction trades, labour and equipment.

The main key solution to the housing crisis is more housing supply of all types, at all price points. A second important answer is higher, more targeted income support for low-income renters to afford the housing they need.

The Federal Housing Advocate’s view However, the Federal Housing Advocate, ACORN, and other housing advocacy groups hold a different view. They say the housing crisis has arisen because of “the growth of financialization, treating housing as a commodity – a vehicle for wealth and investment – rather than a human right and a social good for people and communities.”

You can watch the presentations and questioning (or read a transcript of the evidence) by clicking on the links at https://www.ourcommons.ca/ Committees/en/huma/Meetings. The Advocate, her researchers, and ACORN were heard and questioned on May 9 and May 16. Rental housing representatives (and others) were heard and questioned on June 6 and June 9.

At https://cfaa-fcapi.org/resources/submissions/, under “Financialization“, you can read: • a combined summary of the remarks made by all four CFAA speakers, • the full opening remarks made by each person, • the (initial) joint CFAA-FRPO written submission (“Brief”) to the HUMA Committee, and

They say: “… investment firms have been purchasing rental buildings and then upgrading them and raising rents, forcing low-income tenants out of their homes. Because the business model associated with financialization demands shortterm high yield profits, rental businesses seek out housing that is ‘undervalued’, which often means housing that is affordable, where the most disadvantaged and low-income people live.”

The Advocate, ACORN, and other housing advocacy groups want governments to tax rental housing more, to tighten rent control, and to take other steps to drive the profit motive (and private investment) out of rental housing, replacing private rental housing with community housing. They want that change regardless of the enormous expense to taxpayers which would be involved.

The HUMA Committee At the recent hearings of the House of Commons HUMA Committee, CFAA presented a strong case that financialization is not the problem, and that tighter rent control and the other solutions put forward by the Federal Housing Advocate would be counter-productive. We also made the case that some current promises of the Liberal government need to be re-evaluated, due to the negative effect they would have on rental housing supply.

28

FAIR EXCHANGE | FALL EDITION 2023

• the final CFAA submission to the HUMA Committee (made after all the witnesses had spoken).

Set out below is a summary of the key points which speakers associated with CFAA made, and finally two notes about next steps.

Rental market size and structure The purpose-built rental market in Canada totals 2.5 million homes. Besides that, there are a little over a half million rental homes in social housing, and 2 million more rental homes in the secondary rental market. The total rental supply across Canada is 5 million homes. Because of this widespread competition, large rental providers have no power to set rents above the levels determined by supply and demand.

Why market rents are rising Market rents are rising because rental housing supply has lagged behind the growth in the population and in rental demand. On the demand side, there is a growing population, driven largely by immigration, along with increased interest rates which work with the stricter rules for mortgage qualification to make home ownership less attainable to first-time buyers.

On the supply side, there are increasing costs of rental operation, increasing costs to build, growing not-in-my-backyard syndrome (“NIMBY-ism”) delaying new developments, and increasingly

Don’t miss the industry’s most exciting event of the year!

SAVE THE DATE 11/30/2023 FOR INFO VISIT frpomacawards.com

Tel: 416-385-1100 ex.22 Toll Free: 1-877-688-1960 Email: lmichal@frpo.org

hostile political rhetoric aimed mostly at the largest providers of rental housing.

Where does a dollar of rent go?

On average, paying the property taxes, utilities, and other operating expenses of 45 cents, 36 cents for the mortgage, and 11 cents for major repairs and building modernization leaves just 8 cents as the typical pre-tax return on each dollar of rent.

A great deal of the existing purpose-built rental stock was built before 1980 – making it over 43 years old. Even with good maintenance, building elements must eventually be replaced or refurbished, including roofs, balconies, heating equipment, elevators, windows, and underground parking structures. Before all the other building expenses, replacing any one of those could easily cost 20% of the total annual building revenue, and some cost much more.

Additional points in the final CFAA submission to HUMA Evictions In our evidence, CFAA referred to the 2021 Statistics Canada survey of tenants about whether they had ever been evicted. Seven per cent of tenants had been evicted at some point in their lifetime. Assuming the average tenancy experience is 10 years, that means seven-tenths of 1% of tenants are evicted each year, or 7 out of 1,000 tenants Only 10% of all evictions were for demolition, conversion or major renovations.

Deducting demolitions, which are needed for intensification or new transit lines, we can estimate that only 1 out of 2,000 tenants is evicted for renovations (in any year).

Rent control In some provinces, rent control is used to protect tenants (or at least renewing tenants) from what are seen as excessive rent increases. That limits the rental income received by rental housing providers, and has unintended consequences, especially: • less building modernization, resulting in a rental stock which decreases in quality over time, and • less new rental construction, resulting in a smaller rental supply over time (than the supply would be without rent control).

30

FAIR EXCHANGE | FALL EDITION 2023

While CFAA would prefer no rent control at all, it is not realistic to seek the rolling back of rent control when so many people are worried about rising rents. In most provinces, the best position for member-associations is that rent control should not be tightened.

With that goal in mind, CFAA defends the provinces’ jurisdiction, while supporting memberassociations in holding the line in each province.

Vacancy decontrol, above-guideline increases (AGIs), and exemptions for new rental construction are intended to reduce those effects, but they do not fully eliminate them. From a public policy point of view, there are important trade-offs between the protection of current, renewing tenants, and the size and quality of the rental supply in the medium and long terms.

The Advocate and her researchers and supporters do not address the trade-offs involved in making rent control tighter. They leap directly from saying rents are rising too much, to saying governments should stop those rent increases by tighter rent regulation. They ignore the trade-offs and the negative consequences of tighter rent control. The approach of ignoring well-documented unintended consequences dramatically raises the risk of a bad public policy decision.

On June 9, the HUMA Committee heard from Steve Pomeroy, an independent housing expert, who often supports community housing and other ideas of the housing advocates. He turned back a suggestion that tighter rent control is the solution to the current housing crisis. Instead, he stated that the goal needs to be to find the “sweet spot” which balances the protection of existing tenants with continued support for a healthy, growing rental supply.

CFAA submits that there is not just one “sweet spot” across Canada. Besides differences in the 32

FAIR EXCHANGE | FALL EDITION 2023

attitudes of investors and the public, between say, Alberta and Ontario, or Ontario and Quebec, there are also huge differences in the economies of various communities.

It is hard enough for the ten provinces (and three territories) to address the different needs within their boundaries. It is utterly impossible for anyone in Ottawa to determine the best rent control policy mix across Canada. There is no such standard mix! To come close to a good mix in each area, the provinces need to be allowed to make the choices, addressing the housing needs and investor attitudes within each province.

CFAA’s concluding comments to the HUMA Committee CFAA made concluding comments in both its original joint submission and its final submission.

CFAA condemned any action to push people out of their homes. However, under Canada’s Constitution it is up to the provinces to regulate and prevent such action. In addition, CFAA submitted that the evidence is that such action takes place only in very isolated cases; and that federal income tax law is not a suitable tool to address that isolated behaviour.

Regulating against financialization, limiting expansion by REITs or other for-profit rental housing providers, or tighter rent control, would reduce the construction of new rental housing, and reduce the modernization of the aging current stock. Instead, to increase rental supply (and thus temper increases in market rents), governments need to encourage and incentivize new housing supply from rental providers of all sizes, and/or reduce current disincentives (like the GST/HST).

Financialization is not nearly as significant an issue as it is said by some to be, and the proposed “cures” being suggested to the Committee are much worse than the alleged “disease”.

The next stage The HUMA Committee staff will write a draft report over the summer. The Committee will revise the report, and issue it in the Fall. There could be a majority report and one or more minority reports.

CFAA will then need to address the Committee report(s) with key decision makers, including the Prime Minister, the Finance Minister, and their key officials.

CFAA RENTAL HOUSING CONFERENCE 2024

TORONTO The Canadian Federation of Apartment Associations invites you to join us next year in Toronto at CFAA-RHC 2024

May 14, 15 & 16, 2024 For more information visit cfaa-rhc.ca

2023 CFAA COMPENSATION & BENEFITS SURVEY As we have done every second year for more than a decade, CFAA is producing the one and only Compensation & Benefits Survey focused exclusively on the rental housing industry in Canada. For employers in rental housing, the CFAA Report will provide: Pay averages and ranges for 9 Property positions Pay averages and ranges for 20 Head Office positions Health benefits and employment trends National, regional and City specific information The property positions include building superintendent (resident manager), cleaner, doorman (concierge), leasing agent, maintenance technician, property administrator, property assistant manager, property manager and security guard.

If you are interested in buying the compensation survey for the areas in which you operate, e-mail awai@3rdquartile.com for pricing and an order form. (3rd Quartile is the compensation firm producing the compensation survey.)

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

33

MANAGING COMPLEX TENANCIES

By D o ug L ev i tt

Note: This article was drafted to supplement the Federation of Rental-Housing Providers of Ontario’s annual “Residential Tenancies Act Sessions” that was held in April and May 2023. The article covers the eviction of unauthorized occupants. Please contact us at dlevitt@hldlawyers.com to discuss your unique circumstances. All such queries will receive a prompt reply.

Evicting Unauthorized Occupants I am of the view that unauthorized occupants can be sorted into three broad categories.

T

he first category of unauthorized occupants consists of individuals who are residing in a rental unit with the tenant without the landlord’s consent or knowledge. This type of occupant may be more accurately described as a roommate. Prior to the changes to the Residential Tenancies Act, 2006 (RTA) that required most landlords to use the prescribed form of lease, many leases contained provisions that limited the occupancy of the rental unit to specified individuals and/or prohibited the addition of new occupants.

34

FAIR EXCHANGE | FALL EDITION 2023

Today, the addendums that are typically attached to the standard form lease contain clauses that specify the occupants that will reside in the rental unit and require the tenant to provide the landlord with specified details concerning new occupants.

There are sound reasons to limit the occupancy of a rental unit and/or to obtain details regarding the individuals who reside in same. Among other reasons, where the rent includes the cost of utilities, the landlord has likely set the rent at an amount that is consistent with its expectation

GTA CONSTRUCTION & GENERAL CONTRACTING SPECIALIST

ABOUT US

GENERAL

WHO WE ARE

CONTRACTING SERVICES Building Plans

Upgrades

Doors & Hardware

Painting

and suites. We work with you to assess, plan, and

Ceilings & Walls

Flooring

engineer the project. We secure all building permits,

Carpentry & Millwork

Electrical

Seasons Colours LTD works with multi-residential, condo and apartment renovations which include lobbies, entrances, corridors, common areas, management offices

provide and provision utilities, manage personnel on-site and operate safely and efficiently.

Abatement & Restoration

RESIDENTIAL

MULTI-RESIDENTIAL

COMMERICAL

No matte r what you desire,

As le ad er s in o ur in d us t ry, o ur

we'll work with you an d create

te am ma n ag e s med ium a n d la rg e

We a re fr om t h e GTA s o we have

th e pe rfe ct home for you an d

scal e mul t i-re si de n t ia l an d

your f ami ly.

cond omi ni um r en o va t io ns

t h e sp e cial iz ed kn owle d ge o f the are a' s l aws an d reg ul ati o ns that co mme rci al co n t ra ct o rs need .

www.seasonscolours.ca

2-11 Progress Avenue Scarborough, ON M1P 4S7

Info@seasonscolours.ca

Klaudian Shehu 647-285-2840

that only the individuals specified in the lease will reside in the rental unit and consume the utilities.

Accordingly, where a tenant has breached its lease by allowing an occupant to reside in the rental unit without the landlord’s knowledge or consent, the landlord may want to evict the tenant and/or the unauthorized occupant. On its face, it would appear that, because the tenant is in breach of the lease, the landlord should be able to evict the tenant on the basis that the tenant has substantially interfered with, among other things, the landlord’s lawful rights or interests. The Landlord and Tenant Board (LTB), however, does not consider such a breach to be a substantial interference. It has long been the LTB’s position that a landlord cannot prohibit a tenant from having roommates so long as the person’s occupancy does not result in a contravention of health, safety or housing standards required by law. This position is consistent with section Q of the Appendix to the standard form lease which provides, among other things, that “[t] he Landlord cannot prevent the tenant from having a roommate, as long as municipal by-laws on occupancy standards are respected”.

The second category of unauthorized occupants consists of individuals to whom a tenant has transferred possession of the rental unit in a manner other than by way of an authorized assignment or subtenancy. In this category, I am including occupants to whom the tenant has sublet or assigned the rental unit without first obtaining the landlord’s consent, occupants who are overholding subtenants (i.e., authorized subtenants who continue to occupy a rental unit after the end of the subtenancy), and occupants who remain in a rental unit after the tenant dies.

In this last regard, I note that, pursuant to the RTA, a deceased tenant’s tenancy is deemed to be terminated 30 days after the tenant’s death. In circumstances where an occupant remains in the rental unit after the tenancy is deemed terminated, an argument can be made that the deceased 36

FAIR EXCHANGE | FALL EDITION 2023

“

“

It has long been the LTB’s position that a landlord cannot prohibit a tenant from having roommates so long as the person’s occupancy does not result in a contravention of health, safety or housing standards required by law.

tenant assigned the rental unit to the occupant, and both the LTB and the Divisional Court have made findings to that effect in past cases involving the death of a tenant. Having said that, if the tenant has transferred occupancy of the rental unit in any of the aforesaid manners, the landlord can apply to the LTB for an order that, among other things, evicts the unauthorized occupant and, if required, evicts the tenant. This application is called an A2: Application about a Sublet or an Assignment (“Unauthorized Occupant Application”). With the exception of social housing landlords, a landlord must initiate the Unauthorized Occupant Application no later than 60 days after the landlord discovers the unauthorized occupancy.

If the landlord does not apply to the LTB within the aforesaid 60-day period, the occupant will thereafter be deemed to be the tenant of the rental unit.

Notably, with the exception of social housing tenancies, spouses are given special treatment under the RTA. A spouse is defined in the RTA as a person to whom the tenant is married, or with whom the tenant is living in a conjugal relationship outside of marriage, if both the tenant and the spouse have cohabited for at least one year, are together the parents of a child, or have together entered into a Family Law Act cohabitation agreement. The special treatment that is afforded to spouses applies where the tenant vacates the rental unit, the tenant’s spouse remains in the rental unit, and the rental unit is the spouse’s principal residence. Specifically, the RTA provides that, if a tenant dies, the surviving spouse will be considered to be a tenant unless the spouse vacates the rental unit before the deceased tenant’s tenancy is deemed terminated (being 30 days after the tenant’s death). Also, the RTA provides that, if a tenant vacates a rental unit, the remaining spouse will be considered to be a tenant unless any one or more of the following criteria apply:

• The residential complex contains not more than three residential units and the landlord resides in the residential complex.

• The spouse vacates the rental unit no later than 60 days after the tenant vacated the rental unit.

• There is no rent owing, the landlord has commenced an Unauthorized Occupant Application to obtain an order evicting the spouse, and the spouse does not advise the landlord before the order is issued that they intend to stay.

• There is rent owing, the landlord has given the spouse an LTB approved notice (called the Landlord’s Notice to the Spouse of the Tenant who Vacated the Rental Unit N14) within 45 days after the date the tenant vacated the rental unit, and the spouse fails, within 15 days after receiving the notice, to agree in writing to pay the rental arrears and to advise the landlord that they intend to stay.

• There is rent owing, the landlord has commenced an Unauthorized Occupant Application to obtain an order evicting the spouse, and, before the order is issued, the spouse fails to agree in writing to pay the rental arrears and to advise the landlord that they intend to stay.

The third category of unauthorized occupants consists of individuals who are not tenants1, or unauthorized occupants2, within the meaning of the RTA. This category of occupant includes individuals who are occupying a residential unit that is expressly exempt from the RTA. By way of example, a property owner may have allowed an individual to live in a residential unit rent-free as a favour to that individual. Insofar that this person does not pay rent in return for the right to occupy the unit, this person is arguably not a tenant. Another example is where a property owner has rented a vacation cottage to an individual for a week in the summer. This type of accommodation is exempt under the RTA. A third example is where a former tenant has been evicted from a rental unit and then, subsequent to their eviction, has reoccupied the rental unit

without the landlord’s consent or knowledge. If these occupants have no right to occupy the units, and refuse to vacate same, they are trespassers.

The RTA does not apply to these individuals and the LTB does not have the jurisdiction to evict them.

Below, I discuss three different approaches that the property owner can use to recover possession of a property from this category of occupant.

The first approach is to use the self-help remedy of taking possession of the property by attending at the property and changing the locks. I do not recommend this approach, as this may expose the property owner to personal injury or to liability if, among other things, the lock change is not ultimately carried out in a peaceful or non-violent manner. In a commercial tenancy, a landlord can protect itself from such liability by engaging a licenced and insured private bailiff to carry out the lock change. Typically, however, private bailiffs will not enforce an eviction of an occupant who resides in a residential unit even if the RTA does not apply to the occupant’s occupancy of the unit.

The second approach is to contact the police. It is an offence for an individual, who is not acting under a legal right or authority, to enter on premises when the entry is prohibited, and/or to refuse to vacate the premises immediately after being directed to do so. It follows that the police can attend at the residential unit to arrest such an individual and remove them from the unit. In practice, however, this occurs infrequently, as the police typically take the position that the dispute between the property owner and the occupant is a civil one that needs to be resolved by the court.

The third approach is to initiate proceedings before the court to obtain an order that evicts the occupant from the residential unit and that directs the Court Enforcement Office (Sheriff) to enforce same. Like an LTB application, these proceedings can be timeconsuming. These proceedings are also relatively expensive (relative to the typical costs of an LTB application). Despite the foregoing, however, when evicting a trespasser from a residential unit, court proceedings are, in my view, the most effective approach.

FOOTNOTES: 1 i.e., individuals who pay rent or give other consideration in return for the right to occupy a rental unit.

2 i.e., individuals to whom a tenant has transferred possession of the rental unit in a manner other than by way of an authorized assignment or subtenancy.

38

FAIR EXCHANGE | FALL EDITION 2023

North America's Leading Team of Engineers, Project Managers, Technical Experts and Problem Solvers

Turning Possibilities Into Reality

We’ve encountered almost every possible building-related issue.

Building Science | Condition Assessments | Project Management | Structural Engineering | Geotechnical Engineering | Environmental Services | Asbestos and Mould Survey | Material Testing | Roof Surveys 1.888.348.8991

www.mcintoshperry.com

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

39

UTILITY PORTALS TURN MOUNDS OF DATA INTO ACTIONABLE INSIGHTS

By Vinicius Vilhena, Vice President, Business Development & Strategy, Wyse Meter Solutions

We are drowning in data.

W

ith every advancement in technology, businesses amass more and more information, from consumer behaviours and market trends to operational metrics and financial statistics. This surge in data holds immense potential, yet it also presents a unique challenge: How can businesses derive value from this deluge?

Multi-residential building owners and managers understand this challenge all too well.

When it comes to utility usage in their buildings, submetering technology has allowed building owners and managers to look beyond the building-wide level and explore individual consumption patterns. These incredible insights hold a lot of potential for utilities and financial efficiency improvements.

Additionally, for owners and managers, this data takes on elevated importance as reporting pressures coming from residents, investors, regulators, and local governments have multiplied. This includes everything from individual conservation goals to governmental net-zero commitments to your own balance sheet depending on accurate and timely data.

But data is only valuable when turned into actionable insights – not always an easy task.

That is why successful building owners are turning to state-of-the-art utility portals to deliver a constant stream of sorted information about their buildings’ energy use. These portals, like the WyseDATA portal we recently developed, take the guesswork out of data, and deliver insights that bring a building’s reporting strategy to the next level.

Whether depending on these portals to help make fact-based decisions about operations, or simply to increase transparency with stakeholders, these portals have become invaluable for several reasons: Reduce complexity | Raw numbers can be difficult to interpret for non-experts. Now, advanced analytics and visualization tools can transform this data into a comprehensive picture of utility consumption across an entire building portfolio.

Isolate opportunities | There are dozens of variables that affect how energy and resources are used from suites to common areas. Now, new data solutions are providing unprecedented insight into these variables.

Save time | Automation of data collection and analysis simplifies the process. The best systems provide custom reports to help pursue GRESB designations, work toward net-zero operations or achieve other sustainability goals.

Integration | The best of these portals can be seamlessly integrated with smart building platforms, building automation systems, and resident concierge services to create a fulsome data picture.

With data readily available, building owners can support their sustainability agendas, introduce efficiency measures, and increase net operating income. Building managers can easily determine which units are using the most energy, and which ones are/aren’t being billed accordingly, and intervene.

As we continue to grapple with the challenges of climate change and responsible use of resources, the role of data in driving sustainable practices will grow in importance. Tools like utility portals will become indispensable for optimizing utility consumption, securing investment, and aligning with environmental, social, and governance (ESG)-related initiatives.

It’s about more than data – it’s about putting that data to work toward a better future.

40

FAIR EXCHANGE | FALL EDITION 2023

Blair Melton named Wyse’s Vice-President of Sales and Marketing Respected corporate leader Blair Melton has joined Wyse Meter Solutions Inc. (Wyse) as Vice-President of Sales and Marketing, effective August 28, 2023. Formerly a Senior VP at a GTA-based tech company, Melton will now lead Wyse’s go-to-market strategy, enhance positioning, expand business lines, and elevate client services by leveraging his extensive background in software, technology, and executive leadership. Learn more at www.wysemeter.com.

15

Years of Experience

LAUMAR DESIGN LTD.

Laumar Design is a leading and reputable contracting company based in Toronto.

For the past 15 years we've taken a comprehensive approach to project management, providing clients with a wide range of services. Dedicated specialists in carpentry, drywall, flooring, design & more, Laumar Design Ltd. provides professional, efficient and reliable services for both residential and commercial clients.

WE PROVIDE RENOVATIONS FOR Residential Properties Commercial Properties Condominiums Apartments

RENOVATING SERVICES INCLUDE

CONTACT US 416-550-1903

Plumbing & Electrical

www.laumar.ca

Finishes (Flooring, Countertop, etc)

info@laumar.ca

Carpentry Painting & Plaster

212 Pellatt Avenue, Unit 1 North York , ON. M9N 2P6

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

41

COINAMATIC PARTNERS WITH LUXER ONE

T

hanks to our partnership with Luxer One, rental housing providers and their residents can benefit from combined laundry services and the nation’s top-rated package locker system through Coinamatic. With so many flexible locker configurations, it is easy to turn any indoor or outdoor room at a multi-family property into a smart package solution.

Luxer One is the world’s leading package management solution provider. The company provides a suite of smart package delivery lockers and automated package rooms that are designed to accept 100 per cent of deliveries.

Luxer One’s package management solutions enable rental property owners to relieve their staff from the requirements of handling daily packages. This will help to save up to four hours per day of staff’s precious time. Automated package rooms help to eliminate the constant disruption of package deliveries to your rental property. They also help to reduce package theft, which is a growing concern for residents and rental property owners. Having a package management solution in your building will also remove package clutter from your front desk, lobby areas, and hallways.

Providing an automated package management solution is a valuable amenity that will keep current residents in the building (and potentially attract new tenants who would appreciate the service). It also benefits delivery companies, as it supports fast and easy deliveries for carriers. Luxer One’s package management solutions are officially approved by Canadian carriers.

Visit our website www.coinamatic.com today for more info on available package management solutions, or call us at 1-877-755-5302 to speak to a sales rep.

42

FAIR EXCHANGE | FALL EDITION 2023

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

43

COLOUR INSPIRATION C

hoosing paint colours can be a challenging and time-consuming endeavour. The high volume of potential combinations can often be overwhelming. The team at Dulux Paints is happy to assist our customers in the design and colour selection process for all spaces.

Living Room Paint Colours Formal and refined. Casual and comfortable. Modern and sleek. Whatever your decor personality, express your style with the perfect paint colour for your living room walls. Don’t know where to start when choosing paint colours for your living room? Look to the colours in the other elements of the room for inspiration – art, throw pillows, area rug – and choose a wall paint colour the same as, lighter than or darker than a colour in one of these pieces.

Trim and mouldings add architectural interest to any living room. Paint these details the same colour as the walls for a contemporary take or highlight these decor features with a contrasting paint colour.

A feature wall is a great way to add a pop of a contrasting colour to a neutral living room without committing to painting the entire room. Pick the wall that is the natural focal point, which is often the wall opposite the entry to the room.

Still not sure which paint colours work best in your living room? The Dulux Perfect Palette, made up of 100 specially curated paint colours, makes choosing coordinating colours a cinch – for your living room and throughout your home.

And keep the walls in your high-traffic living areas looking as fresh and clean as the day you paint them with our Dulux Diamond Interior Low Sheen Eggshell – simply wipe away most stains clean!

Home Workspace Paint Colours Nowadays, our homes are certainly the workhorses of our lives – treat your at-home workspaces to the renewing colours they deserve. Picking the right paint colour for your home office, remote learning or homework area, studio or crafting space is just as important as fitting it with the right furniture, lighting, storage, and technology. Wall paint colours help boost productivity, creativity, and focus to get the work done. Green creates a serene, soothing atmosphere, which can relieve stress. It is also traditionally associated with money and ambition, making it a good paint colour for a home office.

Red may not be the best paint colour for a work-from-home space as it raises heart and respiratory rates. Blue, on the other hand, is calming, lowering the pulse rate while increasing productivity – a perfect paint colour for a home office or kids’ homework area.

Peach, coral, and soft violet are thought to promote concentration and creativity – the best paint colours for a studio, craft room or workshop.

44

FAIR EXCHANGE | FALL EDITION 2023

Light beige and warm grey deliver a feeling of calm and serenity, a top paint colour for where you need to keep focused.

But how do you paint your home office when you need to be back working in it the next day? Our Dulux Lifemaster premium quality, virtually odourless, no-VOC* formula with EZ Clean surface protector means better indoor air quality – most rooms can be painted and worked in the same day!

Bedroom Paint Colours Never a day goes by when we don’t appreciate having a private space of our own, and the right paint colour can make all the difference. Do you want to make your bedroom a retreat where you can find some calm during the day? Cool colours, like soft blues and greens, create a sense of tranquility. Warmer but light tones provide a sense of calm and coziness. But maybe you want a room that will invigorate and energize? Then look to more saturated and rich paint hues. Take inspiration for the paint colour of your bedroom from the colourful elements of your bedroom – bedding, artwork, rug. A deep, rich wall paint colour in the bedroom envelops and cocoons.

Soft neutrals are cozy and bring out the undertones in wood furniture and floors – a great choice for a calming bedroom wall paint colour.

Not quite ready for a bolder paint colour on all of your bedroom walls? Painting just the wall behind the bed sets the focal point of the room. And a bonus – it can take the place of a headboard too.

Having trouble picturing your favourite paint colours on your bedroom walls? Head over to our easy-to-use online paint colour visualizer to ‘test’ colours on a photo of your room or one from our gallery, before even picking up a paintbrush!

Bathroom Paint Colours The perfect paint colour makes any bathroom a much needed, stress-relieving retreat, whether a palatial ensuite or a small condo bathroom. With thoughtful decor choices and the right paint colours, it’s easy to beautify bathrooms big and small into relaxing and calming spaces. Soft, soothing paint colours maximize light and spaciousness. Rosy neutrals are a flattering paint colour choice for a bathroom, casting a warm, natural glow.

Sand and sea paint colours like earthy neutrals and ocean blues are reminders of a relaxing beach and waterside tranquility.

A dark paint colour can actually make a small bathroom or powder room feel larger. The sharp contrast to white fixtures makes the walls recede visually.

If you would like to learn more about the colour & design resources available from Dulux, visit https://www.dulux.ca/ pro/colour or email Dulux’s Corporate Accounts Manager, Donny Goettler, goettler@ppg.com.

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

45

FEATURE

FAST-TRACK ENERGY EFFICIENCY

D

id you know about 30 per cent of building energy use is lost through inefficient equipment or operations? Enbridge Gas provides free expert advice and incentives for high-efficiency upgrades, which makes it easier to reduce energy waste and find immediate and ongoing savings. This could add up to millions of dollars across a portfolio of buildings over time.

Beyond reducing your buildings’ energy usage and lowering utility costs, these high-efficiency upgrades will help to boost building performance and resident comfort.

46

FAIR EXCHANGE | FALL EDITION 2023

with incentives

Expert help at no cost to you Enbridge Gas’ team of experienced Energy Solutions Advisors will work with you, at no cost, to help identify opportunities to save energy and improve your buildings’ efficiency. They’ll also prequalify you for the incentive program best suited to your building needs

Lasting benefits, easy upgrades • Reduce energy consumption and costs • Minimize your carbon footprint • Boost reserve for other improvements • Reduce capital costs with incentives • Enhance residents’ comfort and well-being

Two paths to energy savings Get free upgrades and incentives up to $200,000: If your building qualifies for the Affordable Multi-Family Housing program, you could receive free in-suite upgrades, such as low-flow showerheads and heat reflector panels that instantly save energy. Incentives up to $200,000 are also available for capital efficiency upgrades to heating and ventilation equipment.

Get incentives to cover up to 50 per cent of incremental costs for efficiency upgrades: Condominiums and apartment buildings may qualify for incentives to cover up to one-half of the cost of upgrades (up to a maximum of $100,000) to boilers, HVAC, building automation systems, and other energy-intensive equipment. Incentives are also available for energy audits and site assessments.

Call us today for no obligation, free consultation Enbridge Gas makes it easy—with free expert advice and incentives on make-up air units, boilers, water heaters, and more. Contact an Enbridge Gas Energy Solutions Advisor at energyservices@enbridge.com to get started today.

Roof Consulting Building Envelope Consulting

TEAM THAT DELIVERS

Engineering Design

416-871-7453

Construction Management

absi.ca

Facility Condition Assessment

info@absi.ca

Reserve Fund Study

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

47

2021 CORPORATE MEMBERS 2023 Corporate Members

2021 CORPORATE MEMBERS

For more information onthe the benefits Membership us at For more information onbenefits the benefitsof ofCorporate Corporate Membership please please contact uscontact at contact membership@frpo.org.

For more information on of Corporate Membership please usmember at mem For more information on the benefits of Corporate Membership please contact us at membership@frpo.org.

nt,0E3Suite 401

2021 CORPORATE MEMBERS

4Rent.ca AccentACCENT Building Accessible Daily Living OF COMP BUILDING ACE GROUP 4RENT.CA ACCENT BUILDING Racioppo Attn: JohnMembership GroeAttn: Robert Ghaeli SCIENCES INC. 4RENT.CA Attn: Sciences Inc. For more information on the benefits of Corporate p Attn: Leo Leo Racioppo ACCENTINC. BUILDING 39 Cranfield Road T: (647) 280-9244T: 416-285-5388 610 Applewood Crescent, Suite 401 T:TF: (905) 761-3313 2800 14th Avenue, Unit 13 SCIENCES 4RENT.CA Attn: Naji Hassan 610 Applewood Crescent, Attn: Naji Hassan 888-761-3313 ext. 2222 Attn: Leo Racioppo For more information on Suite 2800 14th Avenue, 13, Vaughan, L4K 0E3at membership@frpo.org.

East York, ON M4B 3H6 Markham, ON Unit L3R 0E4 SCIENCES T: 905-474-9569 F: 416-285-7088 e contact us escent, Suite 401401,ON Attn: 39john@myadl.ca Cranfield Road 2800 14th Avenue, Unit 13 T: (905) 474-9569 Attn: Naji HassanINC. leo@mediaclassified.ca 6221 Highway 7, Unit 8, Racioppoleo@mediaclassified.ca Vaughan, ON L4K OE3 Markham, ON, L3R 0E4 TF:Leo 888-761-3313 ext.

2222 ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

naji@absi.ca naji@absi.ca

mail@acegroupgta.ca Vaughan, ON, L4H 0K8 39 Cranfield Road Attn: Naji Hassan East York, ON M4B 3H6 T: 905-474-9569 ACCENT BUILDING East York, ON M4B 3H6 T: 905-474-9569 naji@absi.ca SCIENCES INC. 4RENT.CA Ace Group of Companies Advantage Pest Control Aird & Berlis LLP AIRD &610BERLIS LLPGROUP BELL AVISONnaji@absi.ca YOUNG ACE Applewood Crescent,OF SuiteCOMPANIES 401 2800 14th Avenue, Unit 13 Attn: Naji Hassan Inc. Attn: Leo Racioppo Attn: Tom Halinski Attn: Frank Evangelou TF: 888-761-3313 ext. 2222 Attn: Tom Halinski Attn: Laura Mastrandrea COMMERCIAL REAL ESTATE 610 Applewood Suite 401 T: (416) Attn: Paolo Bossio Vaughan, ON Robert L4K 0E3Ghaeli TF:865-7767 888-761-3313 ext. 2222 T:T:(416) 285-5388 Markham, ON Crescent, L3R181 0E4Bay Attn: T: 905-474-9569 Brookfield Place 416-865-7767 T: 905-302-1565 Brookfield St., Attn: Joe Almeida leo@mediaclassified.ca Vaughan, ONPlace, L4K 0E3 160 Bartley Drive, ACE GROUP OF COMPANIES 18 York Street, Suite 4005, 1261 Kennedy Road, Unit T: (416) 297-8010 thalinski@airdberlis.com mail@acegroupgta.ca Suite 1800, 100 Wynford Drive, 3rd Floor leo@mediaclassified.ca 181 Cranfield BayYork, Street,ON Suite.

1800,1E1 Box 754 AIRD & BERLIS LLPAttn: Robert naji@absi.ca F: 416-863-1515 laura.mastrandrea@bell.ca 39 Road T: 416-285-5388 T: 416-673-4015 AVISON YOUNG North M4A Scarborough, ON M1P 2L4 info@pestservices.ca Toronto, ON M5H 2T8 Toronto, ON M5J 2T9 ON M3C 4B4 Toronto, ON M5J 2T9 Toronto, thalinski@airdberlis.com Ghaeli joe.almeida@avisonyoung.com Attn: Halinski East York,AIRD ON M4B 3H6 COMMERCIAL REAL ESTATE F: 416-285-7088 &Tom BERLIS LLPT: 416-285-5388 AVISON YOUNG 39 Cranfield Road T: 416-865-7767 Attn: Joe Almeida REAL ESTATE mail@acegroupgta.ca East York, ON M4B 3H6 Halinski Attn: Tom F: 416-285-7088 COMMERCIAL 18 York Street, Suite 400 Arguson MultiCon Inc ARS Global Emergency Avison Young uite. 1800, Box 754 100 Wynford 3rdEstate Floor F: 416-863-1515 AIRD & BERLIS LLP T: 416-673-4015 AVISON AIRD &Drive, BERLIS LLP mail@acegroupgta.ca BROOK RESTORATION BONDI ENERGY CORP BRADA CONSTRUCTION LTD. T: 416-865-7767 Attn: Paul Clarkson Commercial RealYOUNG Toronto, ON M5HSuite 2T8 400 ManagementAttn: Joe Almeida 18 York Street, 2T9 Toronto, ON M3C 4B4 Attn: Tom Halinski Attn: Pauline Grist thalinski@airdberlis.com Tom Halinski Attn: Belinda Gilbey Attn:joe.almeida@avisonyoung.com Toto Babic COMMERCIAL Attn: Ashley Bettencourt Attn: Attn: Joe Almeida T: (416) 627-3252 1800, Box 754 100 Wynford Drive, 3rdREAL FloorE F: 416-863-1515 T: 416-673-4015

2800 14th ON Avenue, Unit 13 Markham, L3R 0E4 TF: 888-761-3313 ext. 2222 leo@mediaclassified.ca 4RENT.CA se contact us at membership@frpo.org.

Markham, ON L3R 0E4 leo@mediaclassified.ca Attn: Leo Racioppo ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

T:Joe 416-663-7976 Brookfield Place Suite 400, Brookfield Place T: 416-300-0042 T: 416-626-6289 Toronto, ON M5H 2T8 paul@argusonmulticon.ca T: (416) 347-9211 T: (416) 673-4013 T: 416-865-7767 T: 416-865-7767 18 Street, Attn: ON Almeida 18 York York Street, 400Street M3C 4B4 11Suite Kelfield ashleyb@arsgem.com thalinski@airdberlis.com pauline@brookrestoration.ca 25 Advance Road BELL Toronto, ON M5H 2T8 belinda@bondicorp.com toto@bradaconstruction.com 31 Box Densley Avenue, joe.almeida@avisonyoung.com 181 Bay Street, Suite.

1800, Box 754 joe.almeida@avisonyoung.com F:Toronto, 416-863-1515 181 Bay Street, Suite.

1800, 754 F: 416-863-1515 T: 416-673-4015 BELLAttn: Laura Mastrandrea Toronto, ON M9W 5A1 Toronto,Toronto, ON, M6M 2P5 Toronto, ON M5H 2T8 ON M8Z 2S6 Toronto, ON M4P 1E4 Toronto, ON M5J 2T9 thalinski@airdberlis.com Toronto, ON Mastrandrea M5J 2T9 thalinski@airdberlis.com joe.almeida@avisonyoung.com Attn: Laura BONDI ENERGY CORP BRADA CONSTRUCTION LTD. T: 905-302-1565 BayconT:Inc Bell Canada BG Multifamily Attn: Belinda Gilbey Gary905-302-1565 Attn: Toto Babic CANMAR CONTRACTING 100Wynford WynfordDrive, Drive, laura.mastrandrea@bell.ca Ulias Attn: Laura Mastrandrea ChristinaC.H.A.M.P Lee 100 3rd3rd FloorFloor Attn: ENGINEERI CANADIAN APARTMENT laura.mastrandrea@bell.ca BONDI ENERGY CORP BRADA CONSTRUCTION LTD. Attn: LIMITED T: 416-300-0042 T: 416-626-6289 BONDI ENERGY CORP T: (416) 625-2522 T: (905) 302-1565 T: (336) 899-8646 LIMITED MAGAZINE Toronto,ONONM3C M3C4B44B4 Toronto, 169 City View Drive ENERGY CORP CONSTRUCTIO gary@baycon.ca laura.mastrandrea@bell.ca Attn:toto@bradaconstruction.com Mark LecceToto Babic Attn: Belinda Gilbey Attn: 11chlee@bgmultifamily.com Kelfield Street Attn:BRADA Belinda 25 Advance RoadBONDI Street 1140 Attn:Gilbey Frank Lippa belinda@bondicorp.com 17 Haas Road 100 Wynford Drive, 2001 Sheppard East, Suite SheppardAvenue Ave. W. Unit 6, 500 Attn: Bryan Chong Toronto, ON Attn: M9W4B4 5B1 T: 416-674-8791 Belinda Gilbey Attn: Toto Babic North York, ON M3C North York, ON M3K 2A2 T: 416-741-2222 Toronto, ON M9W 3A1 T: 416-300-0042 T: 416-512-8186 ext.

232 Toronto, Ontario M2J 4Z8 Toronto, ON M9W 5A1 14901 Quorum Dr, Suite 125, T: 416-300-0042 T: 416-626-6289 Toronto, ON M8Z 2S6 1E4 F: 416-674-7956 Dallas TX, Yonge 75254Street USA frankl@champeng.com bryanc@mediaedge.ca T: 416-300-0042 T: 416-626-6289 1903-2300 belinda@bondicorp.com 11 Kelfield Street 25 Advance Road t belinda@bondicorp.com BROOK RESTORATION toto@bradaconstruction.com markl@canmarcontracting.com Toronto, ON M4P 25 Advance Road1E4 1903-2300 Yonge Street D. belinda@bondicorp.com toto@bradaconstruction.com BROOK Bondi Energy Corp. RESTORATION The Byng Group Cabinets to Kitchens Toronto, ON M9W 5A1 Toronto, ON M8Z 2S6 Attn: Pauline Grist Toronto, ON M8Z 2S6 Toronto, ON M4P 1E4 Attn: BelindaAttn: GilbeyPauline Grist Attn: Customer Service Attn: Hassan Gafri CMHC ONTARIO CANMAR CONTRACTING CITREXT: 416-663-7976 CMLS T: (416) 300-0042 T: (855) 873-2964 T: (416) 878-6464 CANADIAN APARTMENT BUSINESS CENTRE Attn: Vladyslava T: Kapustina 416-663-7976 511 Edgeley Blvd, Unit 2, Attn: Paula Gasparro 1903-2300 Yonge Street, belinda@bondicorp.com customerservice@ hassan.gafri@mfrg.ca LIMITED 11 Kelfield Street pauline@brookrestoration.ca Attn: Guy-Anne Duval CANADIAN APARTMENT MAGAZINE 100ON Sheppard Avenue East, Suitethebynggroup.com 300 T: 800-643-6922 Toronto, ONUnit M4P 1E4 T: 647-729-8435 Vaughn, L4K 4G4 50 Ritin Lane, 4 18 York Street, Suite 1500 169 City View Drive 11 Kelfield Street pauline@brookrestoration.ca T: 613-748-2000 Attn: Mark Lecce ON M9W 5A1Bryan Chong 1115 Westport Cres., Toronto, ON M2N 6Z1 MAGAZINE CANMAR CONTRACTING CANMAR CONTRACTI C: 416-877-9229 17 Haas Road F: 416-646-1009 Attn: enue East,Toronto, Suite 500 Concord, ON CANADIAN L4K 4C9 Toronto, ON M5J 2T8 CANADIAN APARTMENT F: 416-250-3204 Mississauga, ON L5T 1E8 Toronto, ON M9W 5B1 Toronto, ON M9W 5A1 APARTMENT T: 416-674-8791 info@citrex.ca Attn: Bryan Chong 2001 Sheppard Avenue East, Suite 500 paula.gasparro@cmls.ca LIMITED LIMITED Toronto, ON M9W 3A1 T: 416-512-8186 ext.

232 M2J 4Z8 gduval@cmhc-schl.gc.ca MAGAZINE Canadian Design MAGAZINE Can Mar Contracting Ltd 169 City View Drive T: 416-512-8186 232 Toronto, M2J 4Z8 169 CityOntario View Drive F: 416-674-7956 CHAMP Engineering Attn: Markext.

Lecce Attn:&Mark Lecce bryanc@mediaedge.ca 2001Lecce Sheppard Avenue East, Suite 500 Attn: Bryan Chong Limited 17 Haas Road bryanc@mediaedge.ca Attn: Bryan Chong East, Suite196500 Attn: Mark Construction Inc Toronto, ON M9W 5B1 markl@canmarcontracting.com T: 416-674-8791 City View Drive, COHEN HIGHLEY LLP C.H.A.M.P ENGINEERING Toronto, ON M9W 5B1 Attn: Frank Lippa T: 416-674-8791 T: 416-512-8186 ext. 232 COINAMATIC CANADA INC. (416) Toronto, 674-8791Ontario M2J 4Z8 CYNERGY Attn: Kemal Ekmekci Toronto, ON 5B1 Toronto, ON M9W MECHANICA 3A1 T:M9W 416-512-8186 ext.T:sales@canmarcontracting.com 232 4Z8 Attn: Kristin Ley F: 416-674-7956 LIMITED T: (416) 805-7970 Attn: DonF:Neufeld Attn: Gerald McCann 17 Haas Road,34 Leading Road, Unit 10 T: info@cdcpro.ca bryanc@mediaedge.ca C.H.A.M.P ENGINEERING 416-674-7956 T: 519-672-9330 frankl@champeng.com bryanc@mediaedge.ca Attn: Frank Lippa Etobicoke, 17 Haas Road Toronto, ON M9W 3A1 ON M9V 3S9 sales@canmarcontracting.com markl@canmarcontracting.co C: 403-815-8672 3095 Wolfedale Road, B3, CMHC ONTARIO F: 519-672-5960LIMITED 301 Matheson Boulevard One London Place CITREX CITREX T:F: 416-749-2200 markl@canmarcontracting.com Mississauga, ON, L5C 1V8 West F: 905-755-8885 877-749-2200 T: 416-741-2222 Toronto, ON M9W 3A1 BUSINESS CENTRE ley@cohenhighley.com Mississauga, ON L5R 3G3 255Haas QueensRoad Avenue, 11th Floor Attn: Vladyslava Kapustina Attn: Frank Lippa 17 dneufeld@coinamatic.com gmccann@cynergymechanica Attn: Vladyslava Kapustina frankl@champeng.com CMHC ONTARIO London, ON N6A 5R8 Attn: Guy-Anne Duval T: 800-643-6922 CitRex Corp.

CMHC CMLS 50 Ritin Lane, Unit 4 CITREX East, Suite 300 T: 416-741-2222 100 Sheppard Avenue Toronto, ON M9W 3A1 T: 800-643-6922 CMHC t4 18Attn: YorkC:Paula Street, Suite 1500CENTRE BUSINESS Attn: Vladyslava Kapustina Attn: Guy-Anne Duval ONTARIO Gasparro 416-877-9229 T: 613-748-2000 Concord, ON L4K 4C9 CITREX Attn: Vladyslava Kapustina Toronto, ON M2N 6Z1 C: 416-877-9229 frankl@champeng.com T: (416) 877-9229 T: (416) 250-2731 T: (647) 729-8435 4C9 Attn: Guy-Anne Duval Toronto, ON M5J 2T8 PAINTS BUSINESS CENTRE info@citrex.ca DIVERSO ENERGY DELTA ELEVATOR CO. LTD. DULUX F: 416-250-3204 50 Ritin Lane, 100 Sheppard Avenue East, Suitepaula.gasparro@cmls.ca 300 info@citrex.ca 800-643-6922gduval@cmhc-schl.gc.ca Attn: Vladyslava Kapustina info@citrex.ca 50 Ritin Lane, Unit 4 100 Sheppard AveT:East, Attn: JonAttn: Mesquita Attn: Jeff Righton Attn: Mark Doyle T: 613-748-2000 Concord, ON L4K 4C9 CMLS Guy-Anne Duval 18 York Street, 15th Floor, gduval@cmhc-schl.gc.ca Toronto, ON M2N 6Z1 C:Crescent 416-877-9229 100 Sheppard Avenue East, Suite 300T: 226-751-3790 T: 800-643-6922 T: 905-828-4423 300, Concord, ON Gasparro L4K 4C9 Suite T: 416-768-4110 Toronto, ON M5J 947 Verbena Road 366 Westpark 82002T8 Keele Street F: 416-250-3204 Attn: Paula 18 York Street, Suite T: 613-748-2000 Toronto, ON M2Ninfo@citrex.ca 6Z1 jon@diversoenergy.com F: 519-745-7587 COHEN HIGHLEY LLP1500 doyle@ppg.com Mississauga,C: ON416-877-9229 L5T 1T5 Waterloo, ON N2T6Z1 3A2 Toronto, ON M2N Concord, ON L4K 2A5 T: 647-729-8435 gduval@cmhc-schl.gc.ca 18 York Street, Suite 1500 Toronto, ON M5J 2T8 jrighton@delta-elevator.com F: 416-250-3204 Attn:Decor KristinPainting Ley Co. CMLS COHEN HIGHLEY LLP Cohen LLP Coinamatic Canada Inc. Colorise F:Highley 416-646-1009 Toronto, ONinfo@citrex.ca M5J 2T8 COINAMATIC CANADA INC. 519-672-9330 gduval@cmhc-schl.gc.ca Ley Attn: Don Neufeld Attn: T:Akis Marolahakis Attn: Paula Gasparro Attn: Kristin LeyAttn: Kristin paula.gasparro@cmls.ca 34T: Leading Road, Unit 10 F: 519-672-5960 Attn: Don NeufeldOne London Place COHEN HIGHLEY T: (519) 672-9330 T: (905)LLP 795-1946 (647) 801-4101 T: 647-729-8435 519-672-9330 COINAMATIC CANADA 18 York Street,T:Suite 1500 ley@cohenhighley.com EDGE GROUP LTD dneufeld@coinamatic.com Aki@colorise.ca EFFICIENCY ENGINEERING ENBRIDGE INC. ley@cohenhighley.com Etobicoke, ON M9V 3S9 GAS 255 Queens Avenue, 11th Floor Attn: C:Lauri 403-815-8672 301 Matheson Blvd W., Kristin Ley F: 416-646-1009 Attn: Frank Di Giacomi Attn: Alty Attn: George Hantzis Attn: Don Neufeld F: 519-672-5960 301 Matheson Boulevard West 255 Queens Avenue, 11th Flr., Toronto, ON M5J 2T8HIGHLEY LLP 1237D Woodbine Avenue, COHEN London, ON N6A 5R8 Mississauga, ONT:L5R 3G3 519-672-9330 F: 905-755-8885 London, ON N6A 5R8 T: 905-850-2332paula.gasparro@cmls.ca ext. 102 T: 519-624-9965 T: 416-758-4762 202 - 225 ON Pinebush Consumers COINAMATIC INC. EastCANADA York, ON, 500 M4C 4E5 Road C: 403-815-8672 ley@cohenhighley.com Mississauga, L5RRoad 3G3 CYNERGY MECHANICAL LTD. ue, 11th Floor155 Regina Road Attn: F: 519-672-5960 301 Matheson North Boulevard West lalty@efficiencyengineering.com george.hantzis@enbridge.com #4 Kristin Ley dneufeld@coinamatic.com Cambridge, ON N1T 1B9 One London Place York, ON M2J 1P8 34 Leading Road, Unit 10 34 Leading Road, Unit 10 F: 905-755-8885 Attn: Don Neufeld Attn: Gerald McCann 5R8 Vaughan, ONT:L4L 8L9 Cynergy Mechanical Ltd. Dajica Cabinetry DeltaDELTA Elevator Co. Ltd.CO. LTD. ley@cohenhighley.com Mississauga, ON L5R 3G3 519-672-9330 255 Queens Avenue, 11th Floor ELEVATOR Etobicoke, ON M9V 3S9 Etobicoke, ON M9V 3S9 dneufeld@coinamatic.com T: 416-749-2200 C: 403-815-8672 Attn: Gerald McCann Attn: James Harvey Attn: Jeff Righton Attn: Jeff Righton ON N6A 5R8 301 Matheson Boulevard West F: 519-672-5960 T: (416) London, 749-2200 T: (647) 234-9400 T: (905) 828-4423 F: 877-749-2200 34 Leading Road, Unit 10, 41 Bayview Drive, F: 905-755-8885 Verbena Road, T: 905-828-4423 FIRETRONICS 2000 INC. 947 CYNERGY MECHANICAL LTD. gmccann@cynergymechanical.ca jrighton@delta-elevator.com EN-PROCO. FIRST NATIONAL 947 Verbena Road ley@cohenhighley.com Mississauga, ON M9V 3S9 Barrie, ON, L4NON 8Y2L5R 3G3 jimh@dajica.ca th Floor Etobicoke, gmccann@cynergymechanical.ca Mississauga, ON L5T 1T5 DIVERSO ENERGY DELTA LTD. F: 519-745-7587 Attn: David Morris dneufeld@coinamatic.com Attn: Luke Slater FINANCIAL CORP. 34 Leading Road, Unit ELEVATOR 10 Mississauga, ON L5T 1T5 Attn: Gerald McCann Attn: Jon Mesquita 550 Alden Road Unit 110ELEVATOR T:CO. 905-470-7723 Attn: Aaron Cameron 416-587-9420 DIVERSO ENERGY DELTA LTD. jrighton@delta-elevator.com 100 University Avenue 174 Simcoe Street North Etobicoke, ONAttn: M9VJeff 3S9RightonT:lslater@en-pro.com T: 416-749-2200 Markham, ONAttn: L3R 6A8 davidmorris@firetronics.ca T:Jon 416-597-7681 North Tower, Suite 700 Oshawa, ON L1G 4S9 T: 226-751-3790 T: 905-828-4423 Attn: Mesquita Jeff Righton 366 Westpark Crescent Keele Street F: 416-593-1900 Toronto, ON M5J 1V6 8200 PaintsPPG Edge Group Ltd Efficiency Engineering F: 877-749-2200 jon@diversoenergy.com T: 226-751-3790 F: 519-745-7587 Dulux DULUX PAINTS T: 905-828-4423 L5T 1T5 947 Verbena Road Waterloo, ON N2T 3A2 366 Westpark Crescent Inc. Concord, ON L4Kaaron.cameron@firstnational 2A5 Attn: Mark Doyle Attn: Frank Di Giacomi gmccann@cynergymechanical.ca DIVERSO ENERGY DELTA ELEVATOR CO. LTD. Attn: Mark Doyle jon@diversoenergy.com F: 519-745-7587T: (905) 850-2332 EDGE GROUP LTD jrighton@delta-elevator.com Attn: Lauri Alty ON L5T 1T5 T: (416) Mississauga, 768-4110 Waterloo, ON N2T 3A2 8200 KeeleAttn: Street,Jeff Rightondoyle@ppg.com frank@edgegroupltd.com T: (519) 624-9965 Attn: Frank Di Giacomi T: 416-768-4110 Attn: Jon Mesquita jrighton@delta-elevator.com 8200 KeeleONStreet 155 Regina Road, Unit 4, Concord, L4K 2A5 info@efficiencyengineering.com GOTTARENT.COM FIRSTONSITE GREBIAN GROUP INC. 225 Pinebush Road, Suite 202, T: 905-850-2332 ext. 102 doyle@ppg.com Vaughan, ON L4L 8L9 T: Petridis 226-751-3790Cambridge, ON N1T 1B9 Concord, ONT: L4K 2A5 905-828-4423 Attn:Street Martina Gezic 366 Westpark Crescent Attn: Craig Smith Attn: Theo 8200 Keele 155 Regina Road #4 T: 888-440-2099 T:LTD 877-778-6731DULUX PAINTS T: 416-333-3329 jon@diversoenergy.com 211 Pritchard Rd. Unit #4 519-745-7587 110 MathesonF:Blvd W, Suite 210 25 Mobile 1T5 Waterloo, ON Drive N2T 3A2 EDGE GROUPEnbridge EFFICIENCY ENGINEERING Concord,Services ON L4KInc. 2A5 Vaughan, ON L4L 8L9 mgezic@gottarent.com craig.smith@firstonsite.ca theo@grebiangroup.com Hamilton, ON L8J 0G5 ESW Building Toronto, ON L5R 4G7 North York, ONEDGE M4A 1H5GROUP Gas Inc. Entrata Inc. LTD EFFICIENCY ENGINEERIN jrighton@delta-elevator.com Attn: Mark Doyle Attn: Frank Di Giacomi Attn: Lauri Alty Attn: Brianna Shen Shannon Hylton Attn: Martin Wladyka Attn: Frank DiAttn: Giacomi Attn: Lauri Alty T: 416-768-4110 T:Road, 905-850-2332T:ext.

102495-7783 T: 519-624-9965 (416) T: (905) 624-1854Road 202 - 225 Pinebush Road T: (647) 995-7647 500 Consumers 8200Consumers Keele Street ENBRIDGE GAS INC. 500 5250 Solar Drive, Unit 31, EN-PRO T: 905-850-2332 ext.

102 T: 519-624-9965 energyservices@enbridge.com shylton@entrata.com info@eswbuildingservicesinc.com 202 225 Pinebush Road doyle@ppg.com lalty@efficiencyengineering.com North York,ON ONL4K M2J2A5 1P8 #4 NorthAttn: York,Luke ON HOMEPRO M2J ON L4W 5M8 George Hantzis Cambridge, ON N1T 1B9 Concord, Slater1P8 PEST CONTR HOME DEPOT CANADA Mississauga, GRYD Attn: lalty@efficiencyengineering.c 155 Regina Road #4 2425 Matheson Blvd. E., Unit 925, Cambridge, ON N1T 1B9

L 8L9

2655 N Sheridan Way, Suite 400, 1903-2300 Yonge Street Mississauga, ON, L5K 2P8

Mississauga, ON, L4W 5K4 T: 416-758-4762 500 Consumers RoadGROUP LTD Attn: Josh Glow EDGE Vaughan, ON L4L 8L9 T: 866-343-4793 george.hantzis@enbridge.com North York, #4B ON M2JFrank 1P8 Di Giacomi 448 Hargrave Attn:

Winnipeg, MB R3A 0X5 48

info@gryd.com

T: 905-850-2332 EN-PRO ext. 102 Attn: Luke Slater

1 Concorde Gate, Suite 900

Toronto, ON M3C 4H9 202 - 225 Pinebush Road ENBRIDGE GASCambridge, INC. ONEN-PRO N1T 1B9 Attn: Luke Slater George Hantzis FIRSTAttn: NATIONAL

FAIR EXCHANGE | FALL EDITION 2023

EFFICIENCY ENGINEERING

Attn: Simon Leith Attn: Michael Lirangi T: 416-587-9420 174 Simcoe Street North T: 416-488-7378 T: 416-571-8940 lslater@en-pro.com Oshawa, ON L1G 4S9 Attn: Lauri Alty info@homepropestcontrol.ca MICHAEL_LIRANGI@homedepot.com 3400 14th Avenue, Unit #3 T: 519-624-9965 500 Consumers Road Markham, ON L3R 0H7

FIRETRONICS 2000 INC.

lalty@efficiencyengineering.com Attn: David Morris

FIRETRONICS 2000 INC

North York, ON M2J 1P8 Attn: David Morris

Attn: Frank Di Giacomi T: 905-850-2332 ext. 102 155 Regina Road #4 Vaughan, ON L4L 8L9

Attn: Lauri Alty T: 519-624-9965 lalty@efficiencyengineering.com

202 - 225 Pinebush Road Cambridge, ON N1T 1B9

Fenix Construction and EN-PRO Labour Services

Attn: Luke Slater Attn: Flavio Burgos 174 Simcoe NorthSt., Unit #35, T: 416-587-9420 130Street Industry T: (647) 982-6309 lslater@en-pro.com ON, M6M 5G3 Oshawa,Toronto, ON L1G 4S9 flavio@fenixca.com

Firetronics Inc. FIRETRONICS2000 2000 INC.

550 Alden Road Unit 110 550 Alden Road, Unit 110, Markham, ONON L3RL3R 6A8 6A8 Markham,

Flynn Group Of

Attn: JoshGROUP DonenINC. GREBIAN T:Attn: (866) 343-4793 Theo Petridis info@gryd.com

25 Mobile Drive

136 Market Ave, Unit 800, North York, ONMBM4A 1H50P4 Winnipeg, R3B

The Home Depot

448 Hargrave 900 -#4B 1 Concorde Gate, Toronto, Winnipeg, MB R3AON 0X5 M3C 4H9

2680 Skymark Avenue, Suite 110, Mississauga, ON L4W 5L6

1 Concorde Gate, Suite 900 Toronto, ON M3C 4H9

IRestify Inc. Attn: Rada Matasova T: (437) 984-5770 CONNECT CONSTRUCTION 1 Yonge Street, Suite 1801, HORIZON rada@irestify.com H O R IToronto, Z O N ON M5E 1W7 Attn: Jamie Carvalho

C O N N E C T

C O N S T R U C T I O N

43 McCormack Street Toronto, ON M6N 1X8

T: 416-745-8555 jamie@horizoncc.ca

Attn: Anthony La Torre FAIR EXCHANGE | NOVEMBER 2021 350 Creditstone Road, Unit 201, Vaughan, ON L4K 3Z2

T: (289) 404-7333 anthony@lebengineers.com

Attn: Kevin Brown T: (416) 512-8186 kevinb@mediaedge.ca

500 King St. West, Toronto, ON M5V 1L9

14 Ronson Drive, Toronto, ON M9W 1B2

91 Pippin Road, Concord, ON L4K 4J9

2001 Albion Road, Unit 22, Etobicoke, ON M9W 6V6

31 Densley Ave., Toronto, ON M6M 2P5

1150 Northside Rd, Unit 9, Burlington, ON L7M 1W8

8133 Warden Ave, Suite 601, Markham, ON L6G 1B3

4250 Dufferin Street, Toronto, ON M3H 5W4

944 South Service Road, Stoney Creek, ON L8E 6A2

Attn: Michael Gnat T: (416) 635-4835 mgnat@midnorthern.com

Attn: John Vacca T: (905) 643-9333 jvacca@norstarwindows.com

7500 Martin Grove, Unit #6, Vaughan, ON L4L 8S9

94 Church Street, St. Catherines, ON L2R 3C8

Attn: David Petrozza T: (416) 771-9221 info@pacbuildinggroup.com

40 King St. West, Suite 3700, Toronto, ON M5H 3Y2

Attn: Teresa Domingues HOMEPRO PEST CONTROL Baker Attn: Simon Leith T: (416) T:512-3465 416-488-7378 teresa.baker@informa.com

info@homepropestcontrol.ca

Attn: Steven Gross T: (416) ICS 577-6320 FACILITY SERVICES sgross@kingsettcapital.com

Attn: Ron Boyko T: 416-402-5497 ron@i-c-solutions.ca

6500 Silver Dart Drive, Unit 228A Mississauga, ON L5P 1A2

McIntosh Perry 6240 Highway 7, Suite 200, Woodbridge, ON L4H 4G3

Attn: Greg Devine T: (905) 856-5200 g.devine@mcintoshperry.com

Metro Compactor Service 145 Heartlake Road, Brampton, ON L6W 3K3

Attn: Yivgeni Matoussov T: (416) 743-8484 ymatoussov@metrocompactor.com

Moen 2816 Bristol Circle, Oakville, ON L6H 5S7

Attn: Peter Brewda T: (800) 465-6130 peter.brewda@moen.com

Nusite Contractors

24 Rivalda Road, Toronto, ON M9M 2M3

Attn: Dan Zilbershtein T: (647) 293-3244 dan@nusitegroup.com

Parity 201-462 Wellington St., West, Toronto, ON M5V 1E3

Attn: Mike Mulqueen T: (647) 444-9644 mikem@paritygo.com

Places4Students.com

Precise ParkLink Inc

Attn: Laurie Snure T: (866) 766-0767 laurie@places4students.com

Attn: Adamo Donatucci T: (416) 398-4052 adonatucci@precisebi.com

100 Floral Parkway, Toronto, ON M6L 2C5

Registon Building Restoration LTD 1520 Trinity Drive, Unit 16 Mississauga, ON L5T 1N9

mgezic@gottarent.com

KingSett Capital

PAC Building Group

Attn: Philip Staite T: (905) 305-0195 pstaite@qaelevator.ca

Attn: Craig Thornton T: (416) 649-1900 Craig.Thornton@metergysolutions.com

Attn: Basil Sealy GOTTARENT.COM T: (416) Attn: 276-8630 Martina Gezic basil.sealy@hdsupply.com T: 888-440-2099

3400 14th Avenue, Unit #3 Markham, ON L3R 0H7

Norstar Windows And Doors Ltd.

Quality Allied Elevator 80 Citizen Court, Unit 11, Markham, ON L6G 1A7

20 Eglinton Ave West, Suite 1200, Toronto, ON M4R 1K8

Midnorthern Appliance

Paul Davis GTA West Group Attn: Heather Laird T: (800) 805-9662 heather.laird@pauldavis.com

Attn: Anthony Taylor T: (416) 771-9483 anthony@lincolnpaving.com

F: 416-593-1900 aaron.cameron@firstnational.ca

Informa Connect

Metergy Solutions Inc.

Omega Superior Maintenance Inc. Attn: Alexander Christie T: (416) 523-3686 alexander@omegamaintenance.ca

211 Pritchard Rd. Unit #4 Hamilton, ON L8J 0G5

Lincoln Construction Group

Multitech Contracting 2000 Inc. Attn: Carlos Lopes T: (416) 990-4412 carlos@multitech2000.com

T: 416-571-8940 MICHAEL_LIRANGI@homedepot.com

Attn: Basil Sealy TF: 800-782-0557 basil.sealy@hdsupply.com

70 Carson Street Etobicoke, ON M8W 4Z6

Metro Jet Wash Corporation Attn: Brian DeCarli T: (416) 741-3999 brian@metrojetwash.ca

Attn: Boyko HOMERon DEPOT CANADA T:Attn: (416) 402-5497 Michael Lirangi info@icsfacilityservices.ca

Attn: Lionel Romain (416) 934-2040 HD SUPPLY CANADA INC. lromain@kijiji.ca

Mediaedge Communications 2001 Sheppard Ave., E., Suite 500, North York, ON M2J 0A1

T: 416-333-3329 theo@grebiangroup.com

Attn: Scott Bullock Attn: Aaron Cameron T: (866) 844-9994 T: 416-597-7681 aaron.cameron@firstnational.ca

HD Supply Canada Inc. 70 Carson Street, Etobicoke, ON M8W 4Z6

Kijiji

Leading Edge Building Engineers 36

FINANCIAL CORP.

100 University Avenue 16 YorkNorth Street, Suite Tower, Suite1900, 700 Toronto, ON M5J 0E61V6 Toronto, ON M5J

ICS Facility Services

GRYDAttn: Michael Lirangi

T: (416) Attn: Josh Glow571-8940 michael_lirangi@homedepot.com T: 866-343-4793 info@gryd.com

davidmorris@firetronics.ca

First National Financial FIRST NATIONAL LP

Gryd

Companies FIRSTONSITE

Attn: Suzanne Mooney Attn: Craig Smith T: (416) 605-0412 6435 Blvd Northwest Drive, T: 877-778-6731 110 Matheson W, Suite 210 suzanne.mooney@ Toronto,Mississauga, ON L5R 4G7 ON L4V 1K2 craig.smith@firstonsite.ca flynncompanies.com

Attn: DavidMorris Morris Attn: David T:T: (905) 470-8305 905-470-7723 davidmorris@firetronics.ca

Attn: George Hantzis T: 416-758-4762 george.hantzis@enbridge.com

500 Consumers Road North York, ON M2J 1P8

Attn: Jay Sandhu T: (437) 922-4444 jay@registon.ca

Reliance Home Comfort 2 Lansing Square, 12th Floor, Toronto, ON M2J 4P8

Attn: Tina Kalogeropoulos T: (416) 490-5989 tkalogeropoulos@reliancecomfort.com

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

49

2023 Corporate Members

2023 Associate Members

Rentsync 4-271B Merritt Street, St. Catherines, ON L2T 1K1

Restorex Contracting Ltd.

Attn: Jason Leonard T: (905) 397-5088 jason@rentsync.com 22 Bramwin Court, Unit B, Brampton, ON L6T 5G2

RJC Engineers

100 University Ave, North Tower, Suite 400, Toronto, ON M5J 1V6

Attn: Philip Sarvinis T: (416) 977-5335 psarvinis@rjc.ca

11 Progress Ave., Unit# 2, Scarborough, ON M1P 4S7

855 York Mills Road, Toronto, ON M5J 1S3

101 Prospect Avenue, NW, 1000 Midland Bldg, Cleveland, OH 44115, USA

Solid General Contractors Inc. 66 Leek Crescent, Richmond Hill, ON L4B 1H1

Attn: Mike Laurie T: (905) 475-0707 michael.laurie@solidgc.ca

100 Courtland Avenue, Concord, ON L4K 3T6

240 Richmond Street West, Toronto, ON M5V 1V6

• Municipal Property Assessment Corp.

• Performance Solutions Network Corp.

• Taeus Group Inc

ENERGY SERVICES • DBS • ECNG Energy L.P. • Elexicon Group Inc. • EVSTART Inc

Victoria Park Ave, Suite 602, Toronto, ON M2J 5A9

255 Carrier Drive, 2nd Flr., Etobicoke, ON M9W 5Y8

ZGemi Inc

Attn: Hugh Kolias T: (416) 992-9038 hughkolias@yuhu.io

Attn: Yusuf Yenilmez T: (905) 454-0111 yusuf@zgemi.com

100 Wilkinson Rd., Units 16-17 Brampton, ON, L6T 4Y9

• Water Matrix Inc

• Altona Renovation Ltd.

• Watershed Technologies Inc.

• Beautiful Floors & Janitorial

ENGINEERING

• Innovate Waste Solutions Corp

• Mann Engineering • Pretium Engineering Inc • Sense Engineering Ltd. • Synergy Partners • WSP Canada Inc. • Wynspec Engineering

FINANCIAL • Canadian Mortgage Capital Corporation • Peoples Trust Company

FIRE SAFETY • Accurate Fire Protection And Security • Trace Electric

• Nerva Energy

• Absolute Ventilation Inc.

• Novitherm Canada Inc.

• All Professional Trades Services Inc.

Attn: Mohsen Mansouri T: (416) 635-9970

Westland MyGroup

Yuhu Inc.

FAIR EXCHANGE | FALL EDITION 2023

Stephenson Engineering Limited

mohsen.mansouri@salasobrien.com

Attn: Dave Pusateri T: (905) 599-2547 dave@xcelconstruction.ca

• Metrosphere

50

Attn: Maria Mascall T: (905) 660-2282 Maria@SparkleSolutions.ca

Attn: Ayman Ashebir ayman@uniluxcrfc.com

INTERIOR BUILDING/ RENOVATIONS

• InLight LED Solutions

2410 Dunwin Drive, Unit 3, Mississauga, ON L5L 1J9

Attn: Peter Mills T: (416) 709-0079 pmills@wysemeter.com

CONSULTING, TRAINING & ASSESSMENTS • Ignis Building Solutions

Attn: Berat Bajrami T: (905) 820-5500 beratb@skycontractinginc.com

Xcel Construction Limited

• Rental Housing Business (RHB) Magazine

• H&L Management Limited

Sky Contracting Inc.

Attn: Ben Strong T: (216) 566-1688 benjamin.p.strong@sherwin.com

Wyse Meter Solutions Inc.

• Magneto Design

28 Sykes Avenue, Toronto, ON M9N 1C9

Sherwin-Williams Co.

3055 Lenworth Drive, Unit 2, Mississauga, ON L4X 2G3

ADVERTISING & PUBLISHING SERVICES

Attn: Marc Anthony Clauser T: (647) 688-1349 marcanthony@sagebuilt.ca

Unilux CRFC Corporation

Attn: Ron Buffa T: (905) 663-3334 rbuffa@torquebuilders.com

7077 Keele Street, Suite 201, Concord, ON L4K 0B6

Attn: Greg Stokes T: (416) 446-7014 greg.stokes@rci.rogers.com

Sage Built Ltd.

Sparkle SolutIons

Torque

72 Corstate Ave., Vaughan, ON L4K 4X2

Attn: Tomas Ronis T: (416) 886-3439 tomas@rhenti.com

18 King Street East, Suite 1400, Toronto, ON, M5C 1C4

Rogers Communications Canada Inc.

Seasons Colours Limited Attn: Klaudian Shehu T: (647) 285-2840 info@seasonscolours.ca

Attn: David Petrina T: (905) 669-2835 info@restorex.ca

Rhenti

• Laumar Design Limited • Modern Pro Contracting Inc. • Neutral Contracting Group

LEGAL

100 Main Street, Suite 2030, Dartmouth, NS B2X 1R5

Yardi Canada Ltd. 5925 Airport Road, Suite 605, Mississauga, ON L4V 1W1

• Maxim Group General Contracting

• Swift Painters

• New-Can Group Inc.

PEST CONTROL

SOFTWARE

• Orkin Canada

• Mi Property Portal

• Pest Control Plus Inc.

• Payquad Solutions

• Sheryl Erenberg & Associates

• CB Richard Ellis

• Zarnett Law Professional Corporation

MARKET ANALYSIS & RESEARCH • Altus Group Ltd. • Veritas Valuation Inc

PAINTING • JDavis Painting

• Roma Building Restoration

• HomePro Pest Control

• Dickie & Lyman Lawyers LLP

• Spar Property Paralegal Professional Corporation

Attn: Peter Altobelli T: (888) 569-2734 sales@yardi.com

• Pascoal Painting & Decorating Inc.

REAL ESTATE/LEASING PROFESSIONALS

• Dharsee Professional Corp

Attn: Victoria Thornbury T: (289) 527-4040 vthornbury@zipsure.ca

• Bonnie Hoy & Associates • EPIC Investment Services LP • Gottarent.com • Skyview Realty Ltd.

• Property Vista

SUPPLIES • Amre Supply • H & S Building Suplies Ltd.

TENANT VERIFICATION/ INSPECTIONS

• SVN Rock Advisors, Inc.

• Canadian Credit Protection Corp

RETROFIT, RESTORATION & CONSTRUCTION

• Canadian Tenant Inspection Services Ltd.

• Conterra Restoration Ltd. • First OnSite Property Restoration • Forest Contractors Ltd.

• Gatemaster Inc. • Rent Check Credit Bureau

Affordable Housing Multi-Residential Program

Reduce capital upgrade costs Complimentary technical help and incentives up to $ 200,000* Heating season is around the corner. Make capital improvements now to help save energy and reduce operating costs. With the Affordable Housing Multi-Residential Program, you receive financial incentives up to $200,000 for boilers, energy-efficient technologies and energy assessments. Plus, free in-suite upgrades and expert assistance every step of the way.

Why upgrade now?

• Reduce energy, maintenance and operating costs.

• Control costs more effectively with automated systems.

• Improve energy efficiency and reduce emissions.

• Enhance resident comfort, health and well-being.

Is your building eligible?

This program is for: • Eligible market rate multiresidential buildings† • Shelters and co-ops • Social and municipal housing providers

Incentives for building upgrades and more: • Boilers • Building automation controls • Ventilation technologies

• Variable frequency drives • Water heaters • Energy assessments * HST is not applicable and will not be added to incentive payments.

Incentive offers are subject to change based on budget availability.

Offer available to qualified participants only. Contact your Energy Solutions Advisor to confirm eligibility. Terms and conditions apply.

Visit enbridgegas.com/affordable for details. † To determine if you qualify as a market-rate multi-residential housing provider, please reach out to energyservices@enbridge.com with your rent roll information. Additional terms and conditions may apply. © 2023 Enbridge Gas Inc. All rights reserved. ENB 1601 08/2023

Let’s get started!

Contact an Energy Solutions Advisor today. enbridgegas.com/affordable energyservices@enbridge.com 1-866-844-9994