VIP 2023 - 2024 Impact Report

2023 - 2024 Impact Report

HONORING THE PAST, SHAPING THE FUTURE : 50 YEARS OF CARE .

PACT >

OUR FY2024 IM

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Reflecting on Fiscal Year 2024

LETTER FROM OUR PRESIDENT & CEO 2024 was a year of heartfelt reflection for VIP as we celebrated our 50th anniversary_ Looking back on five decades of serviceZ we are filled with gratitude for the countless individuals whose lives have been changed by our work_ We were inspired by the resilience of our communities and the dedication of our staff_ Our Commitment to Action: Housing & Homelessness: We demonstrated the transformative power of stable housing and shelter_ By partnering with the Department of Social Servicesx Affordable Housing Initiative and organizations like Better HavenZ we are providing more than just affordable housingd we are offering pathways to dignity and independence_ Combating the Opioid Crisis: Our teams on the front lines n from our Mobile Medication Unit kMMUl to our Peer Workers n showed unwavering compassion in the face of this complex crisis_ We committed our dedication to expanding access to lifeosaving resources and breaking the cycle of addiction_ Prioritizing Mental Health: We invested in new programs that promote mental wellobeingZ recognizing that true healing requires a holistic approach_ Our partnership with the New York State Office of Mental Healthxs Zero Suicide InitiativeZ National Council for Mental WellbeingZ and the expansion of our Schoolobased Mental Health Clinic are testaments to this commitment_ Improving Health Outcomes: We continue to explore innovative ways to improve access to quality healthcareZ with the imminent opening of our first dental clinic in an affordable housing facility this summerZ marking a major milestone_ Community Engagement: We supported our communitiesx social needs by addressing issues such as unemployment_ We hosted an annual job fairZ resource fairs and other events in the community_ We addressed food insecurity by partnering with Urban Health Plan and NYC Council to provide Healthy Bucks_ In collaboration with NYC Council and the Campaign Against HungerZ we hosted farmerxs markets and also provided over 650 bags of vegetables and produce_ As we embark on the next chapter of our journeyZ we remain steadfast in our devotion to serving people who need services_ We will continue to innovateZ adaptZ and learnZ always guided by our vision of compassionZ dignityZ and respect_ Thank you to our partnersZ donorsZ and the many individuals who have supported our mission for 50 years_ TogetherZ we will continue this necessary work_

2 Debbian Fletcher-Blake APRN, FNP | President & CEO

The Challenge

THE BRONX’S OVERALL POSTPANDEMIC REVOCERY LAGS BEHIND THE REST OF THE CITY. *

USourceY Community Service Societyxs uA Call to ActionY Hardships persist as the Bronx recovers slower than the city_v k2024l_

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e year >

Highlights of th

Delivered 3Z145 medication dispensing services to patients with opioid use disorder through VIPxs Mobile Medication Unit kMMUl in its first year_ Secured approval from the New York State Department of Health to operate a SecondoTier Syringe Exchange Program kSTSEPl_ Opened a 135obed menxs shelter in Harlem and a 65ounit supportive housing facility in the Bronx_ Assisted nearly 300 residents from our housing and shelters portfolio in securing permanent housingZ achieving a recidivism rate of 1 _ Partnered with the Department of Social Services and Better Haven to acquire and open two affordable housing developments in the BronxZ totaling 125 units_ Supported 10Z730 individuals in our shelters kmore than a third were childrenl_ Generated 571 mental health encounters in the schoolobased mental health clinic at CS44 and KIPP Freedom Middle School_ Conducted 2Z695 encounters in the second year of our peeroledZ communityobased overdose prevention program across 17 zip codes in the BronxZ ManhattanZ and Queens_ Generated over 34Z000 visits at both our Certified Community Behavioral Health Clinic kCCBHCl and our Federally Qualified Health Center kFQHCl_ Provided vocational servicesZ including job placementsZ to 1Z326 clientsZ including 746 community membersZ and 11 staff members_ Partnered with SBH Health System to provide mammograms to 41 women through their mobile mammography unit onsite at VIP_ VIP COMMUNITY SERVICES FY2024 IMPACT REPORT

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istics >

Outcomes & Stat

8,104 UNIQUE PATIENTS

69%

of FQHC patients had high blood pressure under control

72%

93%

56%

100%

23%

24%

23%

68%

are Bronx residents

of CCBHC patients received preventive care & screening for unhealthy alcohol use

are on Medicaid

are uninsured

of CCBHC patients received suicide risk assessment due to Major Depressive Disorder (MDD)

achieved depression remission at twelve months

are experiencing homelessness

CHANGING DEMOGRAPHICS

of established HIV+ patients achieved a suppressed viral load

Our patient population has changed. Individuals between the age 0-29 increased by 16% compared to FY2023. Approximately 50% of those we serve are aged 50 to 90. Patients from this demographic face multiple challenges, including substance use disorders, severe mental illness, and multiple uncontrolled chronic conditions, often compounded by social factors.

5 VIP COMMUNITY SERVICES FY2024 IMPACT REPORT

Yearlong Initiative Equips Staff with Tools to Break Mental Health Stigma

VIP LAUNCHES MENTAL HEALTH FIRST AID TRAINING Recognizing the burden mental illness and substance use have on the communities servedZ VIP Community Services has prioritized training its staff to effectively address these illnesses_ VIP trained 150 staff members in Mental Health First Aid provided by the National Council for Mental Wellbeing_ This is the start of a yearlong commitment to ensuring every staff member is trained in this evidenceobasedZ early intervention program_ To ensure sustainabilityZ 15 staff were trained as instructors_

“

We introduced Mental Health First Aid training to ensure staff use consistent language with clientsZ each otherZ and our community to help break the stigma around mental health and substance useZb said Alison MalingZ Assistant Vice President of the CCBHC_ bBy equipping everyone with tools to recognize signs of mental health and substance use challengesZ we aim to create a ripple effect of positive change within our communityZ reduce suicidesZ and empower families and individuals in everyday life_b

By joining the 4 million individuals trained globallyZ VIP is taking a proactive role in positively impacting communitiesZ workplacesZ and homes_

VIP COMMUNITY SERVICES FY2024 IMPACT REPORT

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A Story of Resilience and Redemption

FINDING MYSELF AT VIP bVIP has been a turning pointZb said JonathanZ 49_ bThey helped me learn to love myself_b For 30 yearsZ addiction and homelessness defined his life_ His deepest struggle was selfodiscoveryZ fueling daily drug use_ bDrugs were a dead endZb he said_ bThey were killing me_b Homelessness compounded his struggles_ He spent years bouncing between placesZ searching for stability_ He constantly questioned his purpose_ bWhy couldnct I overcome addiction` Why couldnct I have what others had` A cleanZ productive life n thatcs what I meant by finding myself_b Through a family member he learned about VIP Community Services_ At VIPZ Jonathan discovered a comprehensive support system including mental health therapyZ medication for addiction treatmentZ peer services and counseling for substance use_

Jonathan giving a presentation during a vocational counseling group at VIP_

But the cornerstone of his recoveryZ Jonathan firmly believesZ was the consistent counseling groups_ bThey empower me to stay cleanZb he explained_ bIcm there at six every morningZ setting up_ Itcs my routine_b In recovery for almost two yearsZ Jonathan considers the groups his family_ bWe support each otherZb he said_ bI canct imagine being anywhere else_ VIP has taught me so much_b The journey is far from easy_ There are setbacksZ moments of doubtZ and the everopresent temptation to relapse_ But through it allZ the support of his fellow group members is invaluable_

The uThinking for a Changev OTP groupZ one of the many groups Jonathan is part of_

Jonathan has found stability_ He proudly occupies his own twoobedroom apartment in the BronxZ a tangible symbol of his hardowon independence_ bHaving my own keys feels incredibleZb he said_ bI worked hard for this_ I wonct jeopardize it_v

7 VIP COMMUNITY SERVICES FY2024 IMPACT REPORT

e>

Financial Profil

Funding from localZ stateZ and federal sourcesZ as well as corporationsZ individualsZ and special eventsZ enable VIP Community Services to provide quality care regardless of peoplexs ability to pay_ For the fiscal year ending June 30Z 2024Z VIP Community Servicesx revenues were $120,916,106Z and expenses were $112,708,829_

Our Sources of Revenue ContributionseSpecial Events

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Medicaid

16

Federal

3

State

11

City

57

Rental Income

6

Other

2

How We Spent Our Funds Addiction Services

21

Health ServiceseFQHC

6

Shelter Services

51

Supportive Housing

4

Affordable Housing

6

Administration

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Ways to Support Our Mission

How We Support Our Community

With your generous supportZ VIP Community Services will provide care for the next 50 years and beyond_ You can support by scanning the QR codeZ or by contacting us at info@vipservices.org to learn about other ways you can helpZ includingY a trust arrangement that

In 2023Z our FQHC contributed nearly

can benefit your family, gifts of appreciated stock

In 2024Z our FQHC supported over

or real property, or remembering VIP Community Services in your will.

ys Scan for wate > u b to contri

$18.7 million to the local economy_

104 jobs

(FT/PT)

USourceY Community Healthcare Association of New York Statexs Economic Impact Analysis kEIAl_v k2023 2024l_

VIP COMMUNITY SERVICES FY2024 IMPACT REPORT

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We’ve rebranded!

We are excited to unveil our new brand identity, reflecting a blend of modernity and our rich history. This rebranding resonates with both our internal stakeholders and the communities we proudly serve.

Each vibrant color in the palette represents a key service area:

Health & Wellness: Blue

Before

Housing & Shelter: Orange

Old logo

Addiction Services: Purple

After

Job Readiness: Green

New logo

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Thank you to our funders Health Resources and Services Administration Substance Abuse and Mental Health Services New York State Department of Health New York City Department of Health and Mental Hygiene NYC Department of Homeless Services Office of Addiction Services and Support New York State Office of Mental Health Office of Temporary and Disability Assistance New York City Department of Social Services New York State Housing Preservation and Development

Thank you to our donors Sunny Developers ELMO Realty Good Eats Bistro OneGroup Bio-Reference Laboratories, Inc. Robert Hall (Proguard Protection, Inc.) NRP Food Solutions Apex Investments Salvatore Gogliormella Parsons Family Foundation Priyank Patel (Felicity Pharmacy) T.E.D. Supply, L.L.C. Mark Walsh Urban Health Plan Karen Ashkenase Brown & Weinraub CBIZ Marks Paneth LLP Columbia Omni Corp.

Dougert Management Corp.

Flagstar Bank, N.A. Healthfirst Hispanic Federation Interior Resources Ira W. DeCamp Foundation Laboratory Corporation of America John P. Nero NFP Ponce Bank Tejpal Sandhu Debbian Fletcher-Blake Neil Leibowitz ANM Construction Nonstop Health Lizanne Fontaine Gotham Health BronxCare

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718_583_5150 info vipservices_org vipservices_org

vipcservices 770 E_ 176th StreetZ BronxZ NY 10460