VIP 2023 - 2024 Impact Report by princetonsc

2023 - 2024 Impact Report

Reflecting on Fiscal Year 2024

LETTER FROMOUR PRESIDENT&CEO

2024 was a year of heartfelt reflection for VIP as we celebrated our 50th anniversary_ Looking back on five decades of serviceZ we are filled with gratitude for the countless individuals whose lives have been changed by our work_ We were inspired by the resilience of our communities and the dedication of our staff_

Our Commitment to Action:

Housing & Homelessness: We demonstrated the transformative power of stable housing and shelter_ By partnering with the Department of Social Servicesx Affordable Housing Initiative and organizations like Better HavenZ we are providing more than just affordable housingd we are offering pathways to dignity and independence_

Combating the Opioid Crisis: Our teams on the front lines n from our Mobile Medication Unit kMMUl to our Peer Workers n showed unwavering compassion in the face of this complex crisis_ We committed our dedication to expanding access to lifeosaving resources and breaking the cycle of addiction_

Prioritizing Mental Health: We invested in new programs that promote mental wellobeingZ recognizing that true healing requires a holistic approach_ Our partnership with the New York State Office of Mental Healthxs Zero Suicide InitiativeZ National Council for Mental WellbeingZ and the expansion of our Schoolobased Mental Health Clinic are testaments to this commitment_

Improving Health Outcomes: We continue to explore innovative ways to improve access to quality healthcareZ with the imminent opening of our first dental clinic in an affordable housing facility this summerZ marking a major milestone_

Community Engagement: We supported our communitiesx social needs by addressing issues such as unemployment_ We hosted an annual job fairZ resource fairs and other events in the community_ We addressed food insecurity by partnering with Urban Health Plan and NYC Council to provide Healthy Bucks_ In collaboration with NYC Council and the Campaign Against HungerZ we hosted farmerxs markets and also provided over 650 bags of vegetables and produce_

As we embark on the next chapter of our journeyZ we remain steadfast in our devotion to serving people who need services_ We will continue to innovateZ adaptZ and learnZ always guided by our vision of compassionZ dignityZ and respect_

Thank you to our partnersZ donorsZ and the many individuals who have supported our mission for 50 years_ TogetherZ we will continue this necessary work_

The Challenge

THEBRONX’SOVERALLPOSTPANDEMICREVOCERYLAGS BEHINDTHERESTOFTHECITY.*

Highlights of the year >

Delivered 3Z145 medication dispensing services to patients with opioid use disorder through VIPxs Mobile Medication Unit kMMUl in its first year_

Secured approval from the New York State Department of Health to operate a SecondoTier Syringe Exchange Program kSTSEPl_

Opened a 135obed menxs shelter in Harlem and a 65ounit supportive housing facility in the Bronx_

Assisted nearly 300 residents from our housing and shelters portfolio in securing permanent housingZ achieving a recidivism rate of 1_

Partnered with the Department of Social Services and Better Haven to acquire and open two affordable housing developments in the BronxZ totaling 125 units_

Supported 10Z730 individuals in our shelters kmore than a third were childrenl_

Generated 571 mental health encounters in the schoolobased mental health clinic at CS44 and KIPP Freedom Middle School_

Conducted 2Z695 encounters in the second year of our peeroledZ communityobased overdose prevention program across 17 zip codes in the BronxZ ManhattanZ and Queens_

Generated over 34Z000 visits at both our Certified Community Behavioral Health Clinic kCCBHCl and our Federally Qualified Health Center kFQHCl_

Provided vocational servicesZ including job placementsZ to 1Z326 clientsZ including 746 community membersZ and 11 staff members_

Partnered with SBH Health System to provide mammograms to 41 women through their mobile mammography unit onsite at VIP_

Outcomes & Statistics >

8,104

UNIQUE PATIENTS

69% of FQHC patients had high blood pressure under control

93% 100% 24% 72% 56% 23%

of CCBHC patients received preventive care & screening for unhealthy alcohol use of CCBHC patients received suicide risk assessment due to Major Depressive Disorder (MDD) achieved depression remission at twelve months are Bronx residents are on Medicaid are uninsured

23% are experiencing homelessness 68% of established HIV+ patients achieved a suppressed viral load

CHANGING DEMOGRAPHICS

Our patient population has changed. Individuals between the age 0-29 increased by 16% compared to FY2023. Approximately 50% of those we serve are aged 50 to 90. Patients from this demographic face multiple challenges, including substance use disorders, severe mental illness, and multiple uncontrolled chronic conditions, often compounded by social factors.

Yearlong Initiative Equips Staff with Tools to Break Mental Health Stigma

VIPLAUNCHESMENTAL HEALTHFIRSTAIDTRAINING

Recognizing the burden mental illness and substance use have on the communities servedZ VIP Community Services has prioritized training its staff to effectively address these illnesses_

VIP trained 150 staff members in Mental Health First Aid provided by the National Council for Mental Wellbeing_ This is the start of a yearlong commitment to ensuring every staff member is trained in this evidenceobasedZ early intervention program_ To ensure sustainabilityZ 15 staff were trained as instructors_

We introduced Mental Health First Aid training to ensure staff use consistent language with clientsZ each otherZ and our community to help break the stigma around mental health and substance useZb said Alison MalingZ Assistant Vice President of the CCBHC_ bBy equipping everyone with tools to recognize signs of mental health and substance use challengesZ we aim to create a ripple effect of positive change within our communityZ reduce suicidesZ and empower families and individuals in everyday life_b

By joining the 4 million individuals trained globallyZ VIP is taking a proactive role in positively impacting communitiesZ workplacesZ and homes_

and Redemption

FINDINGMYSELFATVIP A Story of Resilience

bVIP has been a turning pointZb said JonathanZ 49_ bThey helped me learn to love myself_b For 30 yearsZ addiction and homelessness defined his life_ His deepest struggle was selfodiscoveryZ fueling daily drug use_ bDrugs were a dead endZb he said_ bThey were killing me_b

Homelessness compounded his struggles_ He spent years bouncing between placesZ searching for stability_ He constantly questioned his purpose_ bWhy couldnct I overcome addiction` Why couldnct I have what others had` A cleanZ productive life n thatcs what I meant by finding myself_b

Through a family member he learned about VIP Community Services_ At VIPZ Jonathan discovered a comprehensive support system including mental health therapyZ medication for addiction treatmentZ peer services and counseling for substance use_

But the cornerstone of his recoveryZ Jonathan firmly believesZ was the consistent counseling groups_ bThey empower me to stay cleanZb he explained_ bIcm there at six every morningZ setting up_ Itcs my routine_b

In recovery for almost two yearsZ Jonathan considers the groups his family_ bWe support each otherZb he said_ bI canct imagine being anywhere else_ VIP has taught me so much_b

The journey is far from easy_ There are setbacksZ moments of doubtZ and the everopresent temptation to relapse_ But through it allZ the support of his fellow group members is invaluable_

Jonathan has found stability_ He proudly occupies his own twoobedroom apartment in the BronxZ a tangible symbol of his hardowon independence_ bHaving my own keys feels incredibleZb he said_ bI worked hard for this_ I wonct jeopardize it_v

Jonathan giving a presentation during a vocational counseling group at VIP_

The uThinking for a Changev OTP groupZ one of the many groups Jonathan is part of_

Financial Profile >

Funding from localZ stateZ and federal sourcesZ as well as corporationsZ individualsZ and special eventsZ enable VIP Community Services to provide quality care regardless of peoplexs ability to pay_ For the fiscal year ending June 30Z 2024Z VIP Community Servicesx revenues were $120,916,106Z and expenses were $112,708,829

Our Sources of Revenue

How We Spent Our Funds

Ways to Support Our Mission

With your generous supportZ VIP Community Services will provide care for the next 50 years and beyond_ You can support by scanning the QR codeZ or by contacting us at info@vipservices.org to learn about other ways you can helpZ includingY a trust arrangement that can benefit your family, gifts of appreciated stock or real property, or remembering VIP Community Services in your will.

How We Support Our Community

In 2023Z our FQHC contributed nearly

In 2024Z our FQHC supported over $18.7 million 104 jobs to the local economy_ (FT/PT)

We are excited to unveil our new brand identity, reflecting a blend of modernity and our rich history. This rebranding resonates with both our internal stakeholders and the communities we proudly serve.