The Dispatch Magazine | Summer 2025

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DISPATCH SUMMER 2025 ISSUE #91

OFFICIAL MAGAZINE OF THE

Answer the Call:

A Vital Joint Initiative to Revitalize Recruitment and Strengthen Community Ties in Policing Pages 22-23

Shamini Davis, Halton Regional Police Service (HRPS) Answered the Call April 2019 DispatchMagazine.ca

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DISPATCH OFFICIAL MAGAZINE OF THE

Table of contents

Features When Empathy Becomes Exhaustion: Understanding Compassion Fatigue in Ontario Policing

Sections Message from the President

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Newly Elected 2025-2026 PAO Board of Directors Announced

4 Since We Last Spoke

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Upcoming Events

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Public Policy

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Honouring Those We Have Lost: A Recap of the Second Annual Ontario Police Suicide Memorial

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Answer the Call: A Bold Step Toward Reimagining Recruitment This article highlights the province-wide Answer the Call campaign— a joint effort by policing partners to address recruitment challenges, connect with the next generation, and promote policing as a meaningful, community-focused career.

Spring 2025: Advancing Our Advocacy Priorities with Ontario’s Renewed Mandate A look at the PAO’s key legislative priorities this spring—from mental health reform to police training modernization—under Ontario’s renewed government.

This article explores key takeaways from The Cost of Caring presentation, offering insight into how compassion fatigue affects police association leaders, how to recognize early warning signs, and what practical, evidence-based strategies can support recovery and resilience.

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PAO Honours Extraordinary Acts of Heroism at the 2025 Police Services Hero of the Year Awards Ceremony Police Hero Award winners

Our People

Celebrating Our Members

Sworn and Civilian Member Spotlight: Sandra Guiliani & Gary Bezaire

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Annual Association Awards

Meet two 2025 Police Services Hero of the Year recipients whose stories highlight the dedication, resilience, and heart that define both sworn and civilian police personnel—in their services and in their communities.

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Office 600 Campbell Street, Suite 201 Cornwall, Ontario K6H 6C9 Phone: 855 908-2626

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Police Association of Ontario’s Fourth Annual Charity Golf Tournament Raises $10,000 for Police Mental Health Support

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A1 to A20

Executive Director Stéphanie Chicoine, adm. a.

Graphic Designer Director Nancy Bossé

Advertising Sales Director André Labonté

Relationship and Customer Service Director Nancy Thibeault

Legal deposit: Library and Archives Canada, 2025

Magazine of the Police Association of Ontario

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Message from the President As we collaborate with the re-elected Ford government, the PAO will focus on several advocacy priorities this year, including: • Amending the Workplace Safety and Insurance Act (WSIA) to facilitate easier access to benefits and care for police personnel.

• Revising the Highway Traffic Act to enable police officers to carry out their duties effectively.

• Updating the Special Investigations Unit Act to improve efficiency and ensure oversight meets public and member expectations.

• Developing a revitalization plan for the infrastructure at the Ontario Police College.

• Supporting the Ontario’s Big City Mayors (OBCM) in their call for all levels of government to tackle homelessness, mental health issues, and addictions crises that impact municipalities across the province and lead to public encampments.

• Amending the Immediate Family Wellness Program to backdate eligibility to the year 2000.

Mark Baxter

President Police Association of Ontario (PAO)

2025 has already been a significant year for police service members in Ontario. Leading up to and following the provincial election, the provincial government made substantial investments to ensure community safety and provide police personnel with the necessary tools both on and off the job.

Throughout this process, the Police Association of Ontario (PAO) team has been instru­mental in building relationships with elected officials and departmental leaders while advocating for critical policy changes, infrastructure enhancements, and funding for essential programs.

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Among our advocacy goals at the beginning of the year was the reinstatement of the High School Resource Officer (HSRO) and Student Resource Officer (SRO) programs in publicly funded schools. We are pleased to report that the Hon. Paul Calandra, Minister of Education, introduced the Supporting Children and Students Act, 2025, on May 29, 2025. If passed, this legislation will allow for the reintroduction of School Resource Officer (SRO) programs where offered by police services across Ontario, marking a significant achievement in our advocacy efforts.

One area where the government has committed support is in recruitment. While progress has been made to enhance the well-being of our members, police personnel across the province recognize the need for more support and additional resources to improve their work environment.

Summer 2025

Before the election, the provincial government pledged to assist the PAO and other policing stakeholders in addressing our resource challenges through a data-driven, province-wide recruitment campaign.

For years, police associations have witnessed a decline in recruitment numbers, an increase in retirements, and escalating staffing issues. Our members have expressed deep concerns about the implications of staffing shortages on their daily responsibilities and the future of policing in their communities. They are eager for action and want to be part of the solution. Through our participation in the Ontario Government’s Collaborative Working Group, we aim to attract and retain the next generation of police service members, offering them the opportunity to be part of something larger and experience a role filled with pride and purpose.

As we reflect on Mental Health Awareness Month, we want to provide support and insights to our members to ensure they are taking care of their mental health on and off the job.

Andrew Ekbald, founder of Broadleaf Health clinics in Guelph and Waterloo, highlights a concerning issue: the chronic draining of empathy and resilience known as compassion fatigue.

He explains that emotional numbness, withdrawal, and burnout associated with compassion fatigue often result from caring in emotionally intense environments. It’s crucial for members to prioritize self-care to combat burnout, making policing a more sustainable profession—not just for officers but for everyone who relies on their strength.

We hope you enjoy this issue of The Dispatch, where we feature our Police Services Hero of the Year award recipients— members on the front lines making a real difference in their communities—both on and off the job. We also delve deeper into our recruitment campaign with the province of Ontario and other policing partners, outlining the next steps members can expect. Most importantly, we provide insights from mental health professionals who support first responders dealing with compassion fatigue.

As we look back on Mental Health Awareness Month, we hope this issue inspires you and equips you with tools to recognize the signs of burnout before it occurs.

In unity,

Mark Baxter President

Magazine of the Police Association of Ontario

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Newly Elected 2025-2026 PAO Board of Directors Announced

Board of Director’s group photo to be inserted from the Think Tank.

The PAO Annual Meeting and Convention held in Ottawa on May 30, 2025, marked a pivotal moment for members as the new Board of Directors was officially elected. This year’s election saw both new faces and familiar leaders taking on important roles, all dedicated to advancing the interests of member associations across the province.

As the dust settles on a successful convention, the PAO would like to extend heartfelt congratulations to the newly elected and re-elected board members. Their commitment to

supporting the PAO and its members is unwavering, and they are eager to tackle the challenges and opportunities that lie ahead in the coming year.

In a moment of reflection, the PAO also acknowledges the contributions of outgoing Civilian Director Anne BrennanWalsh, who completed her term on the Board of Directors.

Anne has been a steadfast advocate, representing the voices of members with passion and dedication throughout her time on the Board.

Meet the 2025-2026 Board of Directors Mark Baxter President (2024-2027) Brantford Police Association

Mark was elected President of the Police Association of Ontario in 2021 and was re-elected for a second term in 2024. He is an accomplished leader, recognized for advocating and advancing the rights, interests, and well-being of Ontario’s police personnel.

Mark joined the Police Association of Ontario Board of Directors as a Uniform Director in 2014, serving for seven years, including five as Board Chair. He has contributed to several significant

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initiatives, including serving on the Thunder Bay Expert Panel, the Ontario Police Arbitration Commission, and as Co-Chair of the Section 21 Advisory Committee. Mark’s dedication to member wellness and mental health is evident through his role on the Canada Beyond the Blue Awards Committee.

Mark’s passion for labour relations stems from his local police association in Brantford, Ontario. He served as Vice President of the Brantford Police Association from 2012 to 2015 and as President from 2015 to 2021.

Beginning his policing career in 2005 with the Brantford Police Service, Mark has held various roles, including frontline patrol, high school resource officer, and collision reconstructionist. At the time of his election to the Police Association of Ontario, he was a frontline patrol sergeant.

Summer 2025

Tim Reparon Chair (2025-2028) Waterloo Regional Police Association

negotiations, discipline, WSIB, Civilian Job Evaluation and Return to Work Programs, promotions, and health and safety issues. He has been an integral part of the lead bargaining team for three collective agreements.

Tim has been a dedicated law enforcement professional since February 2000, serving as a police constable with the Waterloo Regional Police Service. With a solid educational background in Law & Security from Fanshawe College and Political Science from Western University, Tim has gained extensive experience across various patrol, investigative, and support roles.

In December 2013, Tim joined the Waterloo Regional Police Association as a Uniform Director. His leadership capabilities quickly became apparent, leading to his election as Treasurer and later as Vice President in 2014. Tim was the first elected full-time Vice President in 2017, representing both uniform and civilian members on critical matters such as contract

Matt Jotham Uniform Director and Treasurer (2025-2028) Guelph Police Association

Matt Jotham is currently serving in his 29th year with the Guelph Police Service. He began his career in 1995 as a civilian member, working as a custodian, and attended the Ontario Police College in 2000.

After successfully transitioning into a uniform position, Matt spent most of his career on the front lines, including roles in Traffic, Uniform Patrol, and as “Officer Matt” in the School Resource Officer program. He currently serves as a Constable in Uniform Patrol.

Throughout his policing career, Matt has dedicated over 25 years to serving the members of the Guelph Police Association (GPA). He was a Director on the GPA Board for

In May 2019, Tim was elected to the Police Association of Ontario Board of Directors, where he served as Zone 2 Director.

Currently, in his second elected term, Tim holds the position of Chair of the Board. Additionally, in September 2021, he was appointed as the Police Association of Ontario’s representative on the Ontario Police Arbitration and Adjudication Commission (OPAAC).

Tim is committed to professional development, demonstrated by his completion of the Police Association of Ontario’s “Representative Excellence Level 3” program and participation in various workshops, conferences, and lobbying efforts. He has also completed the Executive Leadership Program at the Telfer School of Management and the Executive Program in Governance, Risk, and Financial Literacy at the Rotman School of Management, equipping him with vital skills for effective member representation and engagement.

10 years (1998-2008) before becoming President in 2009, a role he held for 12 years. In 2021, although he decided not to seek re-election as President, he was elected by the GPA membership as Treasurer, a position he is now in his 4th year of holding.

On a provincial level, Matt has contributed to several committees within the Police Association of Ontario, including the Police Association of Ontario Governance Committee, Police Association of Ontario Finance Committee, Police Association of Ontario Human Resources Committee, and currently serves on the Police Association of Ontario Pensions Committee. He was elected as a Police Association of Ontario Uniform Director in 2022 and as Police Association of Ontario Treasurer in 2024.

Matt is a recipient of the 25-year Harry DeJong pin for longtime Association service and was recently honored as the Guelph Police Service Member of the Year. He takes great pride in representing the interests of Ontario’s sworn and civilian police personnel.

The PAO looks forward to the contributions of its new Board members as they work collaboratively to continue strengthening the organization and addressing the needs of all its members. To learn more about each director and their visions for the upcoming term, visit the PAO’s website for their full profiles.

Magazine of the Police Association of Ontario

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Mike Adair Uniform Director (2023-2026) Ontario Provincial Police Association

Mike began his career with the Ontario Provincial Police (OPP) in 1998 after earning a degree in Political Science from Carleton University. Over the years, he served in various detachments across Ontario, including Barrie, where he currently resides.

Mike’s dedication to the Ontario Provincial Police Association (OPPA) began soon after his hiring, quickly rising to become a branch president—a role he held for a decade. Known for

Kathryn Chytuk Civilian Director (2025-2026) Barrie Police Association

Kathryn has been a dedicated member of the Barrie Police Service since 2005, with a professional background spanning Finance, Property and Evidence, and her current role as Internal Auditor. She holds formal education in Business, Law, and Policing and Criminology, providing a strong foundation for both her operational and association work.

Cameron Gough Uniform Director (2023-2026) Kingston Police Association

Born and raised in Kingston, Ontario, Cam began his policing career with Kingston Police in 2002.

Over the years, he has served in Patrol, the Tactical Unit, Criminal Investigations, Major Crime, and the Court Office. Currently, he is the Staff Sergeant of the CORE Unit, overseeing the Community Response Unit and Traffic Unit. His extensive policing and leadership experience informs his contributions to the Police Association of Ontario Board, where he has

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his relentless advocacy, Mike earned a reputation as a tireless champion for his members, leading to his position as a Director on the provincial board.

In 2015, Mike successfully campaigned for a seat on the OPPA Provincial Board of Directors, where he managed multiple portfolios. Notably, his terms as Vice President and President of the Ontario Police Memorial Foundation were significant, as he forged lasting connections with the families of fallen officers.

In 2023, Mike was elected to the Police Association of Ontario Board after the OPPA rejoined the Association, drawing on 26 years of policing and extensive association experience.

He is currently assigned to Zone 3 and sits on several Police Association of Ontario committees.

Since 2017, Kathryn has served as Treasurer of the Barrie Police Association, where she has been an active voice for civilian members. She has contributed meaningfully to the last two rounds of collective bargaining and participates on several joint committees between the Association and the Service, offering her expertise in both fiscal oversight and organizational operations.

In May 2025, Kathryn was elected to the Police Association of Ontario (PAO) Board of Directors as Civilian Director. Her longstanding passion for advocacy and member service motivated her to seek a broader platform to support civilian members across the province. She brings a strong belief in the value of representation and is committed to making a meaningful impact at the provincial level, just as she has locally in Barrie.

played a key role in transitions like the CSPA and initiatives in recruitment, retention, and member wellness.

Cameron has 13 years of executive-level police association experience, starting with the Kingston Police Association (KPA) Board in 2012 as a Sworn Director. He served as KPA President from 2016-2021 before shifting focus to his duties with the Police Association of Ontario Board, where he was first elected in 2021 and re-elected in 2023.

Known for his hands-on approach, Cameron’s experience in collective bargaining, grievances, member wellness, and more has given him a deep understanding of member issues. He led the KPA, with Police Association of Ontario’s assistance, in initiating one of the first member surveys, which led to significant changes within the police organization.

Summer 2025

Becky Verreault At-Large Director (2024-2027) Halton Regional Police Association

Becky began her career with the Halton Regional Police Service (HRPS) in 2010 as a Communicator and progressed through various roles, including Communications

Tim Morrison Civilian Director (2025-2028) Durham Regional Police Association

Tim Morrison began his career with the Durham Regional Police Service (DRPS) in 1999 as a Clerk in the Property Unit before moving into the role of Station Operator, first in Pickering and later in Oshawa. Now in his 26th year with DRPS, Tim made history in 2024 as the first civilian member elected to a full-time position with the Durham Regional Police Association (DRPA), serving as Labour Specialist.

Colin Woods Uniform Director (2025-2028) Thunder Bay Police Association

Colin began his policing career with the Nishnawbe Aski Police Service (NAPS) in May 2005, serving numerous First Nations communities in Northwestern Ontario, primarily Kasabonika Lake First Nation and Sachigo Lake First Nation. In August 2010, Colin transitioned to the Thunder Bay Police Service, where he has been employed ever since.

Throughout his career, Colin has predominantly worked in uniform patrol but has also held roles in Community Services, the Community Response Team, Intelligence, and the Criminal Investigations Branch on the Break and Enter and Robbery Unit. Most recently, he has been seconded to Corporate Services, where he leads the Community Safety & Policing Act implementation project for the Thunder Bay Police Service.

Magazine of the Police Association of Ontario

Trainer and Acting Supervisor. In 2023, she was promoted to Communications Supervisor.

In 2020, Becky joined the Halton Regional Police Association (HRPA) as a Civilian Director, bringing a unique perspective to the board. During her first term, she contributed to the Bargaining, Joint Health and Safety, and Social committees, leading to her re-election in 2023. Her commitment to the broader policing community resulted in her nomination and acclamation as a Director-at-large with the Police Association of Ontario (in 2024).

Tim has been a committed advocate for police association members since 2010, when he was first elected Civilian Director with the DRPA. He held that role for over a decade before transitioning to his full-time position. Over the years, he has gained extensive experience in contract negotiation, joint job evaluation, health and safety, grievance handling, and member advocacy. He holds Level 3 certification through the PAO’s education program and has completed the Canadian Police Association’s Executive Leadership and Financial Literacy programs.

In addition to his leadership within DRPA, Tim was elected to the Canadian Police Association (CPA) Board of Directors in 2022 and to the Police Association of Ontario (PAO) Board of Directors in 2025, where he currently serves. He is a strong voice for both sworn and civilian members across the province.

In November 2012, Colin was elected to his first term as a Uniform Director for the Thunder Bay Police Association, and he was re-elected in November 2015. During his six years as Uniform Director, Colin was an active member of the Joint Health and Safety Committee and the Joint Uniform and Equipment Committee. He also represented members in SIU and PSA investigations, dealt with grievances, and handled other day-to-day duties. In November 2020, Colin was elected President of the Thunder Bay Police Association and was acclaimed for another term in November 2023.

At the provincial level, Colin was elected as a Uniform Director for the Police Association of Ontario in May 2019 and was reelected in 2022. During his tenure on the Police Association of Ontario Board, Colin has served as the Zone Representative for Zone 5, encompassing all associations in Northern Ontario.

He has also been a member of the governance and pensions committees and has represented the Police Association of Ontario on the Ontario Police Memorial Foundation Board of Directors since December 2019, a role he is deeply honoured to hold.

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Since We Last Spoke January Jan. 15

Jan. 29

Bail Compliance Dashboard Announcement

Chief’s Appreciation Dinner and Awards Night

Ontario Associate Minister of Auto Theft and Bail Reform, Graham McGregor, announced the launch of the Provincial Bail Compliance Dashboard—a tool designed to strengthen oversight of individuals on bail for firearms-related offences.

This initiative highlights the province’s focus on using technology and coordinated policing efforts to address gun violence and hold high-risk offenders accountable.

PAO attended the inaugural London Police Service Chief’s Gala Appreciation Dinner & Awards Night at RBC Place London. The evening celebrated the contributions of policing within the community while raising funds in support of Youth Opportunities Unlimited (YOU) and the Canadian Mental Health Association (CMHA). It was a meaningful event that highlighted the strong partnerships between law enforcement and community organizations.

February Feb. 4

Ontario Road Builders’ Association (ORBA) Plenary Session: Prioritizing Workers’ Health and Safety: Understanding and Preventing Work Zone Intrusion Panel Discussion

From left to right: Adrian Wooley (Peel Regional Police Association), Mark Baxter (Police Association of Ontario), the Hon. Graham McGregor (Former Associate Minister of Auto Theft and Bail Reform), John Cerasuolo (Ontario Provincial Police Association), and Rob O’Quinn (York Regional Police Association) were in attendance at the announcement of the Bail Compliance Dashboard.

Jan. 21-22

PAO Winter Membership Meeting Over 20 of our member associations attended the Winter Membership Meeting in Guelph, ON. Jan. 24

Provincial Announcement - Runnymede Healthcare Centre’s PTSI Centre of Excellence for First Responders The Ontario government announced Canada’s first dedicated Post-Traumatic Stress Injury (PTSI) Centre of Excellence for First Responders, led by Runnymede Healthcare Centre. The Centre will offer specialized mental health and rehabilitation services tailored to the unique needs of first responders, providing ongoing care and support through both outpatient and residential programs.

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President Mark Baxter attended and participated as a panelist in the Ontario Road Builders’ Association (ORBA) Plenary Session, Prioritizing Workers’ Health and Safety: Understanding and Preventing Work Zone Intrusion, held at the Fairmont Royal York Hotel in Toronto, ON. The session brought together industry leaders and safety experts to discuss strategies for enhancing safety in roadway work zones and preventing intrusion-related incidents.

President Baxter contributed insights from a policing perspective, emphasizing the critical role of enforcement and collaboration in protecting workers and the public.

Feb. 4

Police Services Hero of the Year Award Campaign The Police Services Hero of the Year Award nominees campaign launched Feb. 4 and ran until Mar. 7.

Feb. 4-6

Foundations of Executive Leadership Workshop We welcomed newly elected association board members to our Foundations of Executive Leadership Workshop held at the York Regional Police Association.

Feb. 7

OACP Labour Conference President Mark Baxter attended the OACP Labour Conference, where he participated as a panelist in a discussion emphasizing the importance of collaboration between Boards, Chiefs, and Associations. The panel, facilitated by Ian Johnstone, also included OACP President Roger Wilkie and a Board member from Kingston.

Summer 2025

Feb. 25-26

Apr. 17

2025 Employment Conference

PAO Collective Bargaining Town Hall

We hosted our Employment Conference, drawing over 350 attendees. It was encouraging to see such strong participation from our members, engaging in meaningful discussions with senior command and police services board representatives on key developments and challenges in policing. The level of dialogue and collaboration throughout the event highlighted our shared commitment to advancing the profession.

We hosted our first Collective Bargaining Townhall — a new board-led initiative designed to strengthen bargaining support across our member Associations. This 90-minute virtual session, co-facilitated by the PAO and Lauren Pearce of Jones Pearce LLP, offered practical insights into key trends, data strategies, and negotiation best practices. Open to all bargaining team members, the Townhall marked the first step in a two-part strategy aimed at building greater consistency and preparedness in response to increasingly coordinated employer approaches.

March Mar. 19

OPC March Past and Review Ceremony We celebrated the graduation of 499 new recruits.

Mar. 19

Swearing-in Ceremony for Members of the Executive Council PAO staff attended the Swearing-in Ceremony for Members of the Executive Council of the Province of Ontario on March 19, 2025, at the Royal Ontario Museum. Held in the presence of the Honourable Edith Dumont, Lieutenant Governor of Ontario, and Premier Doug Ford, the event was a formal and memorable occasion recognizing the leadership and service of Ontario’s newly appointed Executive Council.

April Apr. 8-10

Big Ten – Legal Symposium PAO attended the 2025 Big Ten Conference, hosted by the Ontario Provincial Police Association, at the Prince of Wales Hotel in Niagara-­on-the-Lake, ON. The conference featured a series of valuable sessions, including a Legal Symposium, presentations, and roundtable discussions.

Apr. 15

Opening of the 1st Session of the 44th Parliament of Ontario PAO attended the Opening of the 1st Session of the 44th Parliament of Ontario at the Legislative Assembly. They were present for the Throne Speech, which officially inaugurated the new legislative session. Following the address, a reception in the Lieutenant Governor’s Suite offered a chance for networking and deeper engagement with key government officials.

Magazine of the Police Association of Ontario

Apr. 23

Runnymede Healthcare Centre PTSI Centre of Excellence for First Responders Video Shoot President Mark Baxter participated in a video shoot for the Runnymede Healthcare Centre PTSI Centre of Excellence for First Responders at Peel Regional Police’s Emergency Support Services. The video highlighted the Centre’s initiatives to support first responders dealing with Post-Traumatic Stress Injury (PTSI), showcasing the vital mental health resources and rehabilitation services available to those who serve on the front lines.

Apr. 29

OMERS Sponsor & Stakeholder Meeting OMERS held its Annual Meeting, where leadership presented the 2024 financial results and shared updates on investment performance, pension services, and strategic priorities. The meeting provided valuable insights into the organization’s direction and continued commitment to delivering long-term value for members.

Apr. 29

OACP & Blue Line Expo Panel - Bail Reform and Recidivisms President Mark Baxter participated in a panel discussion at the OACP & Blue Line Expo in Mississauga, ON, held at The International Centre. The extended 90-minute panel offered an engaging opportunity for participants to share their insights and experiences on critical issues in policing. The session was designed to spark meaningful conversations, and it provided valuable knowledge and perspectives for the event attendees.

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Apr. 30

May 14

Bail Reform Announcement, Remand and Monitoring Announcement

Investiture Ceremony of the Order of Merit of the Police

PAO attended a provincial announcement on bail reform, remand, and offender monitoring on Wednesday at the Peel Regional Headquarters in Mississauga, ON. Premier Doug Ford was joined by Solicitor General Michael Kerzner and Minister Zee Hamid for the announcement, which focused on strengthening public safety and improving oversight within the justice system.

President Baxter attended the Investiture Ceremony of the Order of Merit of the Police Forces at Rideau Hall in Ottawa, ON. Among those honoured was Constable Matt Jotham, M.O.M., from the Guelph Police Association, and PAO Board Member, Constable John Cerasuolo, M.O.M., President of the Ontario Provincial Police Association, and Sergeant Steven Schmelzle, M.O.M., of the Waterloo Regional Police Association (Retired). Andrea Lamothe, O.O.M., from the Ottawa Police Association, was also recognized for being elevated to Officer.

May

Forces

May 1

OWLE Banquet PAO Board members and staff attended the OWLE Banquet, celebrating the achievements and contributions of women in law enforcement. Jaimi Bannon, President of the Hamilton Police Association, was the inaugural recipient of the OWLE Police Association Leadership Award for her exceptional leadership. Additionally, one of our PAO Board of Directors, Anne Brennan-Walsh from the Belleville Police Association, received recognition for her remarkable 35 years of service.

The evening was a meaningful opportunity to recognize excellence, build connections, and show support for the ongoing advancement of women in policing across the province.

Left to right: Andrea Lamothe (Ottawa Police Association), Constable Matt Jotham (Guelph Police Association), Constable John Cerasuolo (Ontario Provincial Police Association), and Sergeant Steven Schmelzle (Waterloo Regional Police Association - Retired) gather to celebrate their Order of Merit of the Police Forces.

May 27-30

93rd Annual Meeting and Convention We held our 93rd Annual Meeting and Convention in Ottawa, ON. It was hosted by the Ottawa Police Association, and more than 170 members from 37 Ontario Police associations attended. On May 29, we hosted our annual President’s Banquet and Police Hero Awards Ceremony, where deserving police personnel received the Police Services Hero of the Year Awards, the Dennis R. Latten Award, the John Walker Memorial Award, and the Harry Dejong Award for Association Service.

PAO President Mark Baxter was joined by Hamilton Police Association President Jaimi Bannon, the inaugural recipient of the OWLE Police Association Leadership Award for her exceptional leadership.

May 4

Ontario Police Ceremony of Remembrance PAO Board Members and staff joined many of you at the Ontario Police Ceremony of Remembrance, a solemn and moving tribute to the brave men and women who have made the ultimate sacrifice in service to their communities. The ceremony was a powerful reminder of the daily risks our members face and the importance supporting one another, advocating for officer safety, and honour those we’ve lost.

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More than 170 members from 37 Ontario Police associations attended the 93rd Annual Meeting and Convention in Ottawa, ON.

Summer 2025

May 29

June 23

Reintroduction of School Resource Officer Programs in Ontario

4th Annual Police Association of Ontario Charity Golf Tournament

The introduction of the Supporting Children and Students Act, 2025. If passed, this legislation will enable the reintroduction of School Resource Officer (SRO) programs across Ontario, representing a significant achievement in our advocacy efforts.

We hosted the tournament at Lionhead Golf Club in Brampton, ON which raised funds for Boots on the Ground and Wounded Warriors Canada.

June 2025 June 2-4

CACOLE Conference Panel - Engaging the Public and the Policing Sector President Mark Baxter participated in a panel discussion at CACOLE’s conference in Fredericton, NB, held at the Delta Hotels Fredericton. During the session titled “Engaging the Public: Strategies for Building Awareness, Trust, and Transparency in Police Oversight,” he shared insights alongside senior experts from oversight agencies, police services, and government officials. The panel was followed by a 30-minute Q&A session, providing both in-person and virtual attendees with the opportunity to engage on key issues in police oversight.

June 24-25

Strategic Think Tank The PAO Board of Directors and staff met for a two-day planning session to outline the priorities for the association in 2025.

Upcoming Events SEPTEMBER September 10 Advisory Council of Presidents Meeting (Peel, ON)

June 4

OAPSB Spring Conference - Joint Session - OACP, PAO and OAPSB President Baxter participated in a joint session at the OAPSB Spring Conference alongside the OACP and OAPSB. Held at the Best Western Lamplighter Inn in London, ON, the session focused on “Tools and Training for Effective Board Governance.” It provided valuable insights and discussions on enhancing governance practices, offering attendees practical strategies and resources to improve board effectiveness.

June 10

PAO | Virtual Lunch-and-Learn

OCTOBER October 7-8 Civilian Conference (Stratford, ON)

NOVEMBER November 18-20 Fall Membership Meeting & Advocacy Day (Toronto, ON)

PAO held a webinar on “Bolstering Advocacy and Effecting Change Through Freedom of Information Requests.”

Participants learned how to effectively use FOI requests, guided by a case study from the Hamilton Police Association’s experience with WSIB-related information.

June 20

OPC March Past and Review Ceremony We celebrated the graduation of new recruits.

June 22

Suicide Memorial Our members attended the second annual Ontario Police Suicide Memorial where we united not only to grieve the loss of our fallen comrades who have died because of the line of duty, but also to honour their memory, sacrifices, and the lasting impact they have made.

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The Hon. Michael S. Kerzner, Solicitor General of Ontario addresses the PAO Membership at their 2025 Annual Meeting and Convention in Otawa, ON.

Spring 2025: Advancing Our Advocacy Priorities with Ontario’s Renewed Mandate

By Flora Vineberg, Legal Counsel and Labour Relations Advisor As Ontario embarks on a new legislative chapter following the February 2025 provincial election, the Police Association of Ontario (PAO) remains steadfast in its commitment to advocate for the well-being and effectiveness of our more than 31,000 members—both sworn officers and civilian personnel.

Premier Doug Ford’s Progressive Conservative Party secured a third consecutive majority government, a historic achievement that underscores the province’s trust in stable leadership during challenging times.

This renewed mandate presents a pivotal opportunity to collaborate with the government on key issues that impact our members and the communities they serve. Our Spring 2025 advocacy priorities are aligned with the PAO’s 2023– 2026 Strategic Plan, emphasizing proactive engagement, mental health support, and the modernization of policing infrastructure.

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Enhancing Mental Health Support for Police Personnel Recognizing the unique challenges faced by police personnel, we advocate for amendments to the Workplace Safety and Insurance Act (WSIA) to better accommodate mental health claims. Specifically, we propose extending the timeline for filing claims related to occupational stress injuries, including additional eligible diagnoses beyond solely Post-Traumatic Stress Disorder (PTSD), and expanding presumptive coverage to include all civilian police personnel. These changes aim to ensure timely access to necessary support services, reflecting the realities of mental health recovery.

Modernizing the Ontario Police College The Ontario Police College (OPC) serves as the cornerstone of police training in the province. We support the government’s

Summer 2025

commitment to invest in the OPC’s revitalization, advocating for stakeholder consultations and the incorporation of best practices to create a state-of-the-art training facility.

A modernized OPC will better prepare officers to meet contemporary challenges and foster public trust.

Streamlining Oversight for Less-Lethal Force To enhance operational efficiency and maintain public confidence, we propose amendments to the Special Investigations Unit Act (SIUA). Our recommendation is to exempt non-injury incidents involving less-lethal weapons from mandatory SIU investigations. This change would allow for better allocation of police resources and more focused oversight, while encouraging the use of de-escalation tools.

Supporting Community Safety Initiatives We echo the concerns of Ontario’s Big City Mayors (OBCM) regarding the challenges posed by homelessness, mental health, and addictions. We urge the government to consider legislative amendments that empower municipalities to address these issues effectively, ensuring the safety and wellbeing of all community members.

Reinstating School Resource Officer Programs The reintroduction of High School Resource Officer (HSRO) or Student Resource Officer (SRO) programs in publicly funded schools is vital for fostering positive relationships between youth and police. We are pleased to report that the Hon. Paul Calandra, Minister of Education, introduced the Supporting Children and Students Act, 2025, on May 29, 2025. If passed, this legislation will allow for the reintroduction of School Resource Officer (SRO) programs where offered by police services across Ontario, marking a significant achievement in our advocacy efforts.

Extending Support to Families of Fallen Officers In alignment with the government’s “Roadmap to Wellness,” we propose backdating eligibility for the Immediate Family Wellness Program to the year 2000. This change would ensure that more families of officers who died in or because of the line of duty receive the mental health support they deserve.

The PAO is committed to working collaboratively with the newly elected government to advance these priorities. Through continued dialogue and partnership, we aim to enhance the safety and effectiveness of policing in Ontario, ensuring that our members are supported and our communities are wellserved.

For more information on our advocacy initiatives, please visit pao.ca/our-priorities.

Magazine of the Police Association of Ontario

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Sworn and Civilian Member Spotlight: Sandra Guiliani & Gary Bezaire Celebrating Leadership, Compassion, and Community Impact in Hamilton and London When the Police Association of Ontario launched the Police Services Hero of the Year Awards in 2015, no one could have guessed how enthusiastically the public would respond to the celebration of local police personnel who go above and beyond the call of duty.

Ten years and 50 winners later, members of the public are contributing more inspirational stories than ever before.

Here, The Dispatch sits down with a pair of 2025 winners whose nominations exemplify the courage, compassion, and leadership shown by every Police Services Hero.

Sandra Guiliani: “I love what I do, and when people see my genuine passion it lifts the whole team.”

team. She played a key role in revamping the service’s training program and became a Use of Force Instructor. Her energy and enthusiasm make annual “Block” training a highlight. For 15 years, she has organized the Court Security Hobble Golf Tournament, which was renamed in 2022 to honour the late Hannah Demik. Sandra’s leadership and dedication continue to unite and uplift the Hamilton Police community.

The Dispatch (TD): What motivated you to become a Special Constable? How did your journey unfold?

Sandra Guiliani (SG): Before becoming a Special Constable, I worked with young offenders in an open-custody facility for about three years. That experience sparked my interest in continuing to work in that field. After that, I worked as an educational assistant with the school board, specifically supporting students with behavioral challenges. In 2004, I joined Hamilton Police as a Special Constable. What really drew me in was the opportunity to connect with people who are struggling and to make a meaningful impact, not just with young offenders, but with the community more broadly.

TD: How would you describe your leadership style?

SG: For me, humour plays a big role. I try to create stability, empower the people I work with, and lead with honesty and humility. I believe in bringing a positive attitude to every day.

I’m someone who always sees the glass as half full. Even in tough situations, I believe there’s a purpose and something to be learned. That mindset is important in this line of work, where we often interact with people in crisis. I love what I do, and when people see my genuine passion it lifts the whole team.

From left to right: PAO President Mark Baxter, On-Duty Difference Maker (Civilian) Winner Special Constable Sandra Guiliani of the Hamilton Police Service, and Jaimi Bannon, Hamilton Police Association President.

Award: On-Duty Difference Maker (Civilian) Service: Hamilton Police Service Nomination summary: Known for her infectious positivity, Sandra consistently boosts morale across the Special Constable

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TD: Can you recall a moment where humour helped your team navigate a tough situation?

SG: It’s more about a pattern than a single moment. I show up every day with a smile, ready to be silly. That predictability helps, and bringing humour into the day makes everything more bearable. I was a coach officer for years, and I’d try to make training more fun and approachable. It’s about finding the “glimmer moments,” as I call them, and focusing on the positives instead of the negatives.

Summer 2025

TD: Can you share a specific moment when you realized the impact your leadership had on your team?

SG: I can’t pinpoint one moment, but I’d say it’s about consistency, showing up every day with a positive attitude, using humour to lighten the mood, and being that familiar, upbeat presence at the start of each shift. That consistency helps build morale. People can tell right away if I’m having an off day, which I think says a lot about the role that energy plays in our team dynamic.

TD: What does becoming a Use of Force instructor mean to you, and how do you approach training?

SG: I’ve been a Special Constable for over 20 years, so stepping into a training role gives our team a stronger voice in shaping training that’s relevant to what we do every day. Past instructors were excellent, but they didn’t always fully understand our specific responsibilities. Now that I’m in this role, I can bring that lived experience to the table, and that’s had a big impact on how training is delivered and received.

TD: You’ve organized the Court Security Hobble Golf Tournament for 15 years. How did all of that come to be, and what does it mean to the team?

SG: I started the tournament with another Special Constable, Carol Miles, and we co-hosted it for about 10 years before she retired. The idea was to build relationships across the courthouse — judges, Crown attorneys, constables, everyone.

It was always about team building.

After we lost Hannah, who was a dear friend and a regular participant in the tournament, we added a food drive to the event. Hannah’s mom is deeply involved with a local food bank, so now we collect donations in Hannah’s name. It’s a way to celebrate her memory — not with sadness, but with joy. She wouldn’t have wanted us to be somber. She’d want us to laugh, golf, and give back.

TD: What drives you to take on responsibilities like organizing the tournament in addition to your regular duties?

SG: Events like the tournament are great ways to strengthen the team outside of work. When you connect in a different environment — out of uniform, just enjoying time together — it has a lasting impact on morale and how we work together back on the job. I’ve also organized rookie parties to celebrate new recruits. When people feel supported and valued, it changes the whole team dynamic.

TD: What would you say is the most important factor in fostering connection and morale within police services?

SG: Gratitude. Every day, I’m thankful for the work I get to do and the people I get to do it with. Even on the tough days, that mindset helps me get through.

Magazine of the Police Association of Ontario

Hannah Grace Memorial Award for the winning teams in honor of Hannah Demik.

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Gary Bezaire: “Any time I see that there are good people out there, and helping others to see that, is rewarding.”

Gary Bezaire (GB): I grew up just outside of Windsor as part of a large family, so I didn’t really want to be a police officer in my hometown. But I always felt policing was something I’d be good at. I was pretty involved in the community even back then. I only applied to London and got hired as a cadet when I was 20. London was a lot different back then — for better and for worse. From there, I worked my way through various roles.

TD: You've worked in incredibly challenging areas like homicide and human trafficking. What have those experiences taught you about people, or even about yourself, and how do you balance the emotional weight of that work with your community involvement?

GB: I worked in homicide for 10 years and have been in the human-trafficking unit for a few now. It’s impossible not to take some of those cases personally. When someone innocent dies, it’s hard not to feel that. With human trafficking, it hits close to home. My daughter is 15, which is right around the age we often see involved. I’ve had to learn to compartmentalize and leave work at work.

From left to right: PAO President Mark Baxter, Community Role Model Award Winner: Detective Gary Bezaire of the London Police Service, and Gareth Harris, London Police Association President

Award: Community Role Model Service: London Police Service Nomination summary: For eight years, Gary has served on the board of Dad Club London, raising over $200,000 for local families and leading initiatives such as park cleanups and feeding the homeless, often bringing his son’s hockey team to inspire the next generation. He also sits on the Board of London & Middlesex Community Housing. From replacing stolen Nerf toys for a bullied child to his work in homicide and human-trafficking units, Gary leads with compassion and integrity.

TD: Can you tell me about your background and how you got into policing?

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That said, those roles give you a deeper connection with people. In homicide, you become part of victims’ families. I remember one case where the father said he’d actually miss me after the court process was over. You get to know them as people, not just as case files. It's the same with human trafficking: you're in contact with survivors for long stretches, and you build professional but meaningful relationships.

TD: Has that work shaped how you engage with the community, especially through things like food drives and fundraising efforts?

GB: Definitely. In homicide, you see the ripple effects on families. You start to see how “normal” everyone is. Regardless of lifestyle, they’re just people trying to live their lives. That perspective carries into everything else I do.

TD: What drew you to Dad Club London, and what keeps you involved?

GB: At first, I liked that it was a different circle than usual.

When you're new in policing, you often just hang out with other cops. Then you get older and it's hockey dads or your partner’s friends. Dad Club introduced me to people from all walks of life: guys in factories, accountants, guys who have money, guys who don’t. It’s a really diverse and supportive group.

Summer 2025

I’ve also been able to help connect the club with people in need. For instance, when a kid had his bike stolen, I could identify the family through my work and help the club replace it. That access made it possible for us to offer support where we otherwise couldn’t.

TD: What can you share about the Nerf gun replacement? What kind of impact did it have?

GB: That one was close to my heart. The boy lived in a part of the city that isn’t the best, and I knew he probably didn’t have what other kids have. I don’t remember how many Nerf guns we ended up collecting — maybe 25 — but the look on his face made it all worth it. It became a core memory for a lot of people involved.

TD: Why is helping to feed the homeless personally meaningful to you, and why did you involve your son’s hockey team?

GB: When you're on the road, you deal with homeless people constantly, and usually it’s to move them along or respond to a complaint. This event gave us a chance to interact with them in a different way: serving food, talking with them, helping them as people. Bringing my son’s hockey team was important because, honestly, a lot of those kids are privileged. They’ve never seen that side of life. It was eye-opening for them, and even for some of the parents. It’s easy to forget that no one grows up wanting to be homeless.

TD: What makes you keep coming back to this kind of work?

GB: Any time I see that there are good people out there, and helping others to see that, is rewarding. We deal with 10 percent of the population 90 percent of the time in policing, but most people are decent. Seeing my kids get involved reminds me why this work matters.

Magazine of the Police Association of Ontario

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When Empathy Becomes Exhaustion: Understanding Compassion Fatigue in Ontario Policing As mental health initiatives gain traction in policing, one troubling issue continues to fly under the radar: the chronic draining of empathy and resilience known as compassion fatigue.

The condition “is not about not caring, it’s about caring too much, for too long, without enough support,” explains Andrew Ekblad, founder of Broadleaf Health clinics in Guelph and Waterloo. Having spent more than a decade supporting Ontario police officers, the registered psychologist says the emotional numbness, withdrawal, and burnout associated with compassion fatigue are often “the costs of caring in emotionally intense environments.”

The list of symptoms is long and varied, with sufferers exhibiting one or more of the following: A shift in worldview, cynicism, absenteeism, irritability, decreased experiences of pleasure, depression, mental and physical exhaustion, isolation, impaired judgment, weight fluctuation, anxiety, hopelessness, and an overarching negative perspective. According to Ekblad, the signs are often subtle: officers become more curt in conversation, for example, more rigid in decision-making, or emotionally unavailable at home.

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“You can only give so much before you start to run on empty,” he says. “Many officers give everything on duty and return home with nothing left for their families.”

A Research-Backed Problem This emotional depletion isn’t just anecdotal. A 2019 study led by Dr. Konstantinos Papazoglou, a psychologist with the Ontario Ministry of Community Safety, examined 1,173 police officers and found that 10 percent exhibited high levels of compassion fatigue. Another 40 percent, meanwhile, reported low levels of compassion satisfaction, which is the fulfillment that comes from helping others.

The study also found a strong negative correlation between compassion satisfaction and fatigue, meaning the more satisfaction an officer draws from their work, the less likely they are to experience fatigue. Conversely, burnout and compassion fatigue were closely linked, underscoring the compounded risk of emotional overload in law enforcement.

The research also explored how certain “dark triad” personality traits — Machiavellianism, narcissism, and psychopathy — correlate with increased compassion fatigue and burnout, and decreased compassion satisfaction.

Summer 2025

“This tells us something very important,” Ekblad says. “While some traits may make officers seem more resilient in the short term, they may also impair empathy and social support, which are two key defenses against fatigue.”

The Ripple Effect at Home Kristal Jones, co-founder of the Canada Beyond the Blue nonprofit organization, has seen the emotional toll up close. As a police spouse, Jones watched her own family wrestle with the hidden pressures of frontline service. As an advocate with an organization that is dedicated to strengthening and supporting families of law enforcement officers in Canada, she hears from others daily.

“Officers come home exhausted, distant, even angry. Not because they don’t care, but because they’re completely depleted,” she says. “And families are left managing that fallout alone.”

According to Jones, compassion fatigue in police families manifests in parenting stress, emotional disconnection, and relationship breakdown. Many spouses, most often women, reach out on the brink of burnout themselves, unsure where to turn.

“Families are the first responders for the first responders,” she says. “But no one gives them a toolkit.”

Why the Stigma Persists Despite increased mental health programming across Ontario police services, stigma remains a stubborn barrier. Ekblad compares it to physical health: “You wouldn’t wait until a muscle tears to see a physiotherapist. But in mental health, we still treat care as a crisis intervention.”

One misconception, he says, is that therapy is only for when things fall apart. “In reality, periodic check-ins with a trusted clinician, even once every few months, can make a massive difference.”

The Papazoglou study also challenges assumptions. While job experience tends to be perceived as a buffer against compassion fatigue, the research found only a weak correlation, suggesting that exposure to trauma over time does not necessarily make officers immune. “This isn't about weakness,” Ekblad emphasizes. “It’s about the nature of the job.”

Intervention and Prevention For Ekblad, peer support and clinician continuity are essential to pushing back against compassion fatigue. Officers need consistent relationships with mental health professionals who understand the realities of police culture. That’s a model he’s

Magazine of the Police Association of Ontario

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seen succeed in dialectical behavior therapy (DBT), where therapists support one another to prevent their own burnout.

At Canada Beyond the Blue, Jones’ team uses trauma-informed group sessions that emphasize emotional connection over trauma disclosure. “We focus on how people feel, not what they’ve been through,” she says. “That’s where healing begins.”

The Papazoglou study reinforces this approach. It recommends organizational interventions such as empathy training, peerled support programs, and strengths-based workshops, all of which are tools that have been shown to enhance compassion satisfaction and build emotional resilience.

Building a More Resilient Culture Both experts emphasize the importance of shifting police culture to value emotional maintenance as much as physical preparedness. To that end, the pair took part in a panel discussion on compassion fatigue during the Police Association of Ontario’s 2025 annual general meeting at the end of May. Jones recalls a recent success story: an officer experiencing suicidal ideation who, after receiving support from Beyond the Blue, stabilized, reconnected with their family, and was later promoted. “It’s not just about survival,” she says. “It’s about post-traumatic growth.”

The organization’s upcoming RISE program, developed with Ekblad, will support officers transitioning into retirement, a phase where compassion fatigue often resurfaces due to unprocessed trauma and the sudden loss of professional identity.

Compassion as Capacity The Papazoglou study ends with a cautionary reminder: even if only 10 percent of officers experience high compassion fatigue, in a force of 5,000, that’s 500 individuals at risk. And without proper support, the cost is borne not just by them, but by their colleagues, their families, and the communities they serve.

After all, addressing compassion fatigue isn’t just a wellness issue, it’s a public safety one. As Ekblad points out, officers operating under emotional strain are more likely to make reactive decisions, miss social cues, or disengage entirely. That affects not just their performance, but also their interactions with the public.

“Compassion fatigue isn’t about being soft,” he adds. “It’s about having cared so much, for so long, that you’ve worn through your armour. But it’s possible to patch it. To reinforce it. To help people carry the weight without breaking.”

And perhaps, in doing so, policing itself becomes more sustainable. Not just for officers, but for everyone who relies on their strength.

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Siding - Windows - Doors - Steel Roofing Sales and Installation www

Visit our Website: champagnesiding.ca

705-674-5747 160 Douglas St. W. Sudbury, ON P3E 1G1

excavating

273 Shaw Road Lion's Head, ON N0H 1W0 collins.excavating273@gmail.com

Curt - 519-378-4412 Steve - 519-378-4452 Office - 519-793-3066

Uptown Physiotherapy Clinic Enhance your Health with Uptown

519-252-2752 info@uptownphysiotherapyclinic.ca

uptownphysiotherapyclinic.ca Uptown Physiotherapy 960 Tecumseh Rd. E. Windsor, ON N8X 2S6

519 449-1198

Paul Jennery General Manager

ACURA-WEST

519-736-4692 274 Simcoe St., Amherstburg, ON N9V 1M9 Ensuring PEACE OF MIND with expert Asbestos Removal & Testing in the GTA.

Call Now 289-527-5299

HALTON

Safe Thorough Professional

A12

THE DISPATCH

759 Wonderland Road N. London, ON N6H 4L1 www.acurawest.ca

T: 519-657-1557 ext. 200 TF: 1-888-542-2872 F: 519-657-9569 GM@acurawest.ca

LAURIE CUNNINGHAM INCOME TAX & ACCOUNTING SERVICES 905-451-0071

Summer 2025

BAUDIT

Teri MacNeil, Owner Synergy Property Management Solutions, Inc. 620 Norah Crescent, Thunder Bay, ON 807-620-8999 www.synergypropertymanagement.ca

24/7 EMERGENCY SERVICE

I N T E R I O R

519-754-5873

D E S I G N

Deryck West Insurance Agency Inc. Deryck West CIP, Agent

125 King St. W. Mount Forest, ON 519-323-1451 deryckwest.com SALES

•

SERVICE

•

PARTS

FOR ALL MAKES AND MODELS Partners:

INDUSTRIAL COMPRESSED AIR & PROCESS VACUUM SYSTEMS

1211999CN.1

• NEW & USED SYSTEMS • ENERGY SAVING AUDITS • LEAK DETECTION • INSTALLATIONS • RENTALS • INSPECTION PROGRAMS

Desjardins Insurance refers to Certas Home and Auto Insurance Company, underwriter of automobile and property insurance or Desjardins Financial Security Life Assurance Company, underwriter of life insurance and living benefits products.

Desjardins, Desjardins Insurance and related trademarks are trademarks of the Fédération des caisses Desjardins du Québec, used under licence.

135 Freelton Road, Unit 2 Freelton, Ontario L8B 0Z5 647-402-2027 steptraininginc.com

MORE THAN JUST POOLS & SPAS since 1970

INDEPENDANT POOL GROUP

Design • Build • Service Rae Ferguson

Pool & Hot Tub Council of Canada M E M B E R

Tel.: 613-345-2977

Cell.: 613-340-2669 100 North Augusta Rd. Fax: 613-345-2984 Brockville, ON K6V 2X9 www.carefreepoolsltd.com • rae@carefreepoolsltd.com

Brantford Auto Centre

Narinder Saggu

SINCE 1984

Store Manager

177 Queen Street Chatham, Ontario N7M 2G9

Tel.: 519.753.8070 Cell.: 226.920.3820 Email: NarinderSaggu@Tirecraft.ca 37 Middleton St. Brantford, ON N3S 7X1

tirecraft.com

Ph.: 519-351-0888

INC

WEATHERTECH RESTORATION SERVICES INC 1054 Shaw Road, Dorchester, ON N0L 1G4 www.wrsi.ca Phone: 519-268-1173

EDGE Automation

@wrsi.londoncaulking

Magazine of the Police Association of Ontario

THE DISPATCH

A13

Fareen Jamal LL.B. LL.M

MULTECH

T 905.901.3746 F 905.901.3743

(772372 ONTARIO INC.) 131 MARTEL ROAD P.O. BOX 1390 CHAPLEAU, ON P0M 1K0

Jamal Family Law Professional Corporation 2030 Bristol Circle | Suite 217 Oakville, ON L6H 0H2 fjamal@jamalfamilylaw.com

MICKAEL FORTIN

CELLPHONE : 705-335-1322

jamalfamilylaw.com

PHONE: 705-864-2980 EMAIL: INFO@MULTECH.CA

1836 Regent Street Sudbury, Ontario P3E 3Z8 Ph.: 705-522-7111

2 Brouse Road, Massey, ON • 705 865-2518 • northshorequalityhomes.com

PRUSS AUTO BODY LIMITED 458 Massey Rd., Unit A Guelph, ON N1K 1B4

PH: 519-836-2100 EMAIL: prussautobody@hotmail.com

Tony Masciotra, C.E.T. President 2130 Blackacre Dr. Oldcastle, ON N0R 1L0 tony.m@contactmasonry.com

KENT CORNWALL

Office: 519-737-1852 Fax: 226-526-8710 Cell.: 519-796-9392

COMPLETE COLLISION SERVICE Growing with the City since 1935

GOULAIS PLUMBING LTD. A Tradition of Dignity, Respect, and Trust 21 Elm Street South Timmins, Ontario P4N 1W4

705-268-4488 info@lessardstephens.com www.lessardstephens.com

RAHUL PATEL

123 Mitton Street S. Sarnia, Ontario N7T 3C5 T 519 336-1234 • F 519 336-7685 asdm1031@shoppersdrugmart.ca

RAHUL PATEL

2600 New Lakeshore Rd., Unit 10 Brights Grove, Ontario N0N 1C0 T 519 869-4224 • F 519 869-8684 asdm718@shoppersdrugmart.ca

BSc. Pharm.

Associate Owner

BSc. Pharm.

Associate

Fully Insured • Free Estimates

705

206-9331

536 Second Line West, Sault Ste. Marie, ON P6C 2K6

Ph.: 705-989-6770

A14

THE DISPATCH

Summer 2025

Precious Children Daycare Centre Early Education Matters!

98 Mountjoy St. South, Timmins, ON P4N 1S7 705-268-7233 • preciouschildren.centre@gmail.com

Open Monday to Friday from 6 AM to 6 PM

We are BiLinguaL!

6 Saskatchewan Road, Elliot Lake, ON 705 578-3555 • elliotlakehearing.ca

Ana Lees Apothecary Ltd.

SDM #667 PHARMACY 220 Ontario Avenue Elliot Lake, Ontario P5A 1Y5

T 705 848-7125 F 705 848-7127 asdm667@shoppersdrugmart.ca

911 Default and Back Up Services Vehicular Telematics Fire Dispatching Enchanced 911 VoIP 911

www.northern911.com

Service disponible en français

Telephone: 705-759-1230 Fax: 705-759-3239 www.womenincrisis.ca

Compliments of:

23 Oakland Ave. Sault Ste. Marie, ON P6A 2T2

Ph.: 705-273-2489

C & H PUMPING

655 Government St., Dryden, Ontario P8N 2Y4 807-223-6626

• Tax Services •

Marcel Leblanc Your Tax Expert

Tel.: 705-461-7864 705-578-7864

marcel@3daccounting.ca 2122 Forestry Road, Matheson, ON P0K 1N0 Magazine of the Police Association of Ontario

25 Dunn Rd., Suite A Elliot Lake • P5A 2R9 THE DISPATCH

A15

Alex Schmitz

705-499-2090

Yvan Leveille Owner

sales@mistersnow.ca

T 705 232 4071 F 705 232 4233 E yvan.leveille@sobeys.com

171 Ambridge Drive Iroquois Falls, ON P0K 1G0 foodland.ca

• Plowing • Shovelling • Sanding • Sand Barrels

15584 Highway 17, Dryden, Ontario P0T 1T0 Dryden Office: 807-937-6276 Ignace Office: 807-934-6500

LEADERS IN VE COAT ECTI IN OT

S G

PR

riccitrucking.ca

• Relocation • Removal • Sweeping • Seasonal Quotes

PERMANENT SOLUTIONS

Ph.: 226 235-3647 • opcontario.com

Accidents Happen...

6-2037 Long Lake Road Sudbury, ON P3E 6J9 705-222-3318 NORTHSTARMARTIALARTS.CA

Scan The QR Code

We’ll Straighten It Out! The OEM Certified Difference Expert Collision Repairs

83 Gibson Street • www.citycentrecollision.ca • 705-495-2689

Ph.: 705-685-7851

Compliments of:

Kirk’s Gas & Convenience 2440 Highway 518, P.O. Box 9, Sprucedale, ON P0A 1Y0

EQUAY-WUK (WOMEN'S GROUP) P.O. Box 1781 16 Fourth Avenue North Sioux Lookout, ON P8T 1C4 Email: equaywuk@bellnet.ca

1-800-261-8294 Fax: 807-737-2699

A16

THE DISPATCH

807-737-2214

Jane & Company Personal & Business Income Tax Services 421 Main Street South, Exeter, ON • 519 235-3595

225 King St. West Dundas, ON 289-238-8500

betularestaurant.com

reservations@betularestaurant.com

Summer 2025

M c L E L L A N I N D U S T R I E S LT D .

SUDBURY EAST SENIOR SUPPORT • www.aideauxseniors.ca 44 St. Christophe, Noelville, ON P0M 2N0 — 705-898-2174

FOODLAND

40 Hillside Drive South, Elliot Lake, ON P5A 1M7 — 705 848-9790

ANIMAL PREMIX AND HEALTH PRODUCTS

CSS AUTO DETAILING

PHYLLIS FREIESLEBEN • MICHAEL FREIESLEBEN

355 Cumberland St. North, Thunder Bay, ON P7A 4P4 — 807 472-8701

ZURICH PHARMACY

519-327-8852 • 800-265-1951 PO BOX 423, PALMERSTON, ON

42 Main Street, Zurich, ON N0M 2T0 — 519-236-7577

5 STAR PAVING CAMBRIDGE INC. • www.5starpaving.com 1370 Main St. E., Cambridge, Ontario N1R 5S7 — 519 624-1712

LITTLE LIONS CHILD AND FAMILY CENTRE

www.littlelionswaldorf.ca 211 Clarke Street, Thunder Bay, ON P7A 2M1 — 807 344-2283

HOOF’IN IT YOUR LOCAL BUTCHER

183 Goderich Street, Port Elgin, ON N0H 2C1 — 519-389-6328

NAM POLYMERS INC

414 Attwell Drive, Etobicoke, ON M9W 5C3 — 416-679-8765

M & M FOOD MARKET

739 Algonquin Blvd. East, Timmins, ON P0N 1G0 — 705-267-2066

NORM’S TENT & TRAILER

1125B Lakeshore Road, Kagawong, ON P0P 1J0 — 705 282-2827

DEVIL’S GAP MARINA

P.O. Box 279, Kenora, Ontario P9N 3X3 — 807-548-2120

BRIGHT AND FAM AUTOMOTIVE

1-16 Taber Road, Etobicoke, Ontario M9W 3A5 — 416 745-5690

PINE CREST TENT & TRAILER PARK

ENTERPRISE RENT-A-CAR

282 Airport Road, North Bay, ON P1B 8W6 — 705-498-6224

LA BOULANGERIE KAPUSKASING

12519 Highway 17, Thessalon, ON P0R 1L0 — 705 842-2635

12 Byng Ave., Kapuskasing, ON P5N 1W3 — 705-335-6645

SUPERIOR TRUCK & TRAILER REPAIR • superiortruckrepair.com 1090 South Service Rd. E., Unit 9-12, Oakville, ON — 289 291-0182

GREEN SWORD LAWN CARE

MARCUS & ASSOCIATES

HAMILTON CARE PHARMACY

4 SONS CONCRETE DESIGN INC. • 4sonsconcretedesign.com

HS KNILL CO. LTD.

www.marcus.on.ca — 519-433-9231

81 Lincoln Avenue, Brantford, ON N3T 4S8 — 519-756-2162 969 Upper Ottawa St., Unit 11, Hamilton, ON L8T 4V9 — 289-755-0142

919 Ridge Rd., Stoney Creek, ON L8G 2Y4 — 905 664-2665

829 Rest Acres Rd., Paris, ON N3L 3E3 — 519-442-3106

PARTICIPATION EDWARD ENGINEERING • AUSTIN’S VALU-MART • HT INDUSTRIAL ONOFRIO’S TOP SHOP • HARVEY’S • PICK OF THE CROP • PERROTTA’S PLUMBING MORRIE M. KLEINPLATZ, PH.D. • BATEMAN MAINTENANCE SERVICES INC.

Magazine of the Police Association of Ontario

THE DISPATCH

A17

ADVERTISING INDEX ACCOUNTING AND TAX SERVICES

COLLISION SERVICE

LAURIE CUNNINGHAM INCOME TAX & ACCOUNTING SERVICES................A12

CITY CENTRE COLLISION INC....................................................................A16

ADULT LEARNING-FAMILY SUPPORT CENTRE

COMMUNICATIONS

ADULT LANGUAGE AND LEARNING............................................................A10

NORTHERN 911.........................................................................................A15

AGRICULTURAL FARMING

CONCRETE

CO-OP RÉGIONALE ALGOMA AG CENTER & FUELS....................................A10

CUSTOM CONCRETE NORTHERN.................................................................A9

AUTO BODY

CONCRETE CONTRACTOR

PRUSS AUTO BODY LTD.............................................................................A14

4 SONS CONCRETE DESIGN INC................................................................A17

AUTO BODY AND GLASS

CONSTRUCTION

J&D AUTOGLASS.......................................................................................A10

NORTH SHORE QUALITY HOMES...............................................................A14 BARINO CONSTRUCTION...........................................................................A10

AUTO CENTRE BRANTFORD TIRECRAFT AUTO CENTRE....................................................A13

CONSTRUCTION AND RENOVATION

AUTO DETAILING

THOMSEN HARDWOOD FLOOR REFINISHING............................................A14

CSS AUTO DETAILING................................................................................A17

CONVENIENCE STORES

AUTO REPAIRS AND BODY SHOP

MOBIL WAY POINT.....................................................................................A12

BRIGHT AND FAM AUTOMOTIVE.................................................................A17

COUNSELLING SERVICES

AUTO SUPPLIES

TIMMINS FAMILY COUNSELLING CENTER....................................................A6 ROBERT GOULARD COUNSELLING SERVICES..............................................A8

WHITELAW AUTOMOTIVE & INDUSTRIAL SUPPLY........................................A6

AUTOMOTIVE AND TRUCK REPAIRS ATW AUTOMOTIVE SERVICES......................................................................A7

AUTOMOTIVE DEALERSHIP FALLS CHEVROLET CADILLAC BUICK GMC..................................................A9

AUTOMOTIVE SERVICES RELIABLE AUTOMOTIVE & INDUSTRIAL RADIATOR INC................................A9

BAKERIES ARMSTRONG’S HOME BAKERY.................................................................A10

BAKERY AND CATERING LA BOULANGERIE KAPUSKASING..............................................................A17

BUTCHERS HOOF’IN IT YOUR LOCAL BUTCHER............................................................A17

CAR DEALERSHIPS ACURA WEST.............................................................................................A12

CAR RENTALS ENTERPRISE RENT-A-CAR.........................................................................A17

CEMENT WORK JOE’S CEMENT WORK.................................................................................A4

CHARTERED PROFESSIONAL ACCOUNTANTS MARCUS & ASSOCIATES...........................................................................A17

CHILD CARE GRAPEVIEW DAYCARE.................................................................................A8 NOAH’S ARK CHILDCARE.............................................................................A8 LITTLE LIONS CHILD AND FAMILY CENTRE................................................A17

A18

CRIMINAL LAWYERS GLENN E.J. SANDBERG...............................................................................A8

DAYCARE PRECIOUS CHILDREN DAYCARE CENTRE...................................................A15

DEALERSHIPS WELLAND CHEVROLET BUICK GMC.............................................................A3

DENTISTRY DENTISTRY ON AIRPORT.............................................................................A5

DEVELOPMENTAL SERVICES THREE LAKES DEVELOPMENT INC..............................................................A2

DINER COZY DINER..............................................................................................A11

DRAINAGE MCNAUGHTON FARM DRAINAGE & BACKHOE SERVICES............................A9

DRUGSTORES SHOPPERS DRUG MART • RAHUL PATEL, BSC. PHARM............................A14

EDUCATION AND TRAINING STEP TRAINING.........................................................................................A13

ELECTRIC SERVICES DLB ELECTRIC.............................................................................................A7

ELECTRICAL CONTRACTORS ARK ELECTRICAL.........................................................................................A4

ENGINEERING SERVICES AND AUTOMATION EDGE AUTOMATION...................................................................................A13

CHURCHES

ENVIRONMENTAL SERVICES

BURLINGTON CHRISTIAN FELLOWSHIP.......................................................A8

SAFE N’SOUND ENVIRONMENTAL SERVICES LTD......................................A12

THE DISPATCH

Summer 2025

ADVERTISING INDEX (CONTINUED) EQUIPMENT SALES

INCOME TAX SPECIALISTS

R.L. EQUIPMENT........................................................................................A11

LORI MCGREGOR INCOME TAX SERVICES...................................................A9

EXCAVATING

INSURANCE

COLLINS EXCAVATING...............................................................................A12

DESJARDINS INSURANCE • DERYCK WEST INSURANCE AGENCY INC......A13

FAMILY LAW

INTERIOR DESIGNERS

JAMAL FAMILY LAW • FAREEN JAMAL, LL.B. LL.M...................................A14

FARM ANIMAL NUTRITION MCLELLAN INDUSTRIES LTD.....................................................................A17

FOOD BANK DISTRIBUTION REGIONAL FOOD DISTRIBUTION ASSOCIATION............................................A7

FOREIGN EXCHANGE CONTINENTAL CURRENCY EXCHANGE........................................................A3

FOREST PRODUCTS MULTECH..................................................................................................A14

FUNERAL HOMES LESSARD FUNERAL AND CREMATION CENTRE INC...................................A14

GAS STATIONS AND CONVENIENCE STORES KIRK’S GAS & CONVENIENCE....................................................................A16

GENERAL CONTRACTORS ONTARIO PROTECTIVE COATINGS..............................................................A16 TIRANA ROOFING & DOKAJ CONTRACTORS LTD..........................................A8

GENERAL STORES

BAUDIT INTERIOR DESIGN.........................................................................A13

JANITORIAL AND CLEANING SERVICES SUNSHINE BUILDING MAINTENANCE..........................................................A8

LANDSCAPING OUTSIDE THE BOX LANDSCAPE...................................................................A9

LAWN CARE GREEN SWORD LAWN CARE......................................................................A17

LAWYERS-FAMILY AND DIVORCE PEARCE DUCHARME FAMILY LAW...............................................................A7

LEGAL SERVICES CLINIQUE JURIDIQUE GRAND-NORD LEGAL CLINIC.....................................A7

MANUFACTURING NAM POLYMERS INC.................................................................................A17 ASI GROUP CANADA......................................................INSIDE FRONT COVER

MARINAS DEVIL’S GAP MARINA................................................................................A17

MISTIK NORTH INC......................................................................................A6

MARTIAL ARTS AND FITNESS

GREENHOUSES

NORTHSTAR MARTIAL ARTS......................................................................A16

LOEWEN GREENHOUSES & LANDSCAPING................................................A11

MASONRY

GROCERIES

CON-TACT MASONRY LTD.........................................................................A14

FOODLAND................................................................................................A17

MENTAL HEALTH AND PSYCHOTHERAPY

GROCERY STORES

LIFE SYNC MENTAL HEALTH & WELLNESS..................................................A7

JONES VALU-MART...................................................................................A11 SOBEYS KINCARDINE..................................................................................A9 FOODLAND IROQUOIS FALLS.....................................................................A16 CORRIE’S FOODLAND................................................................................A12 MESSIER’S................................................................................................A14 M & M FOOD MARKET...............................................................................A17

PAVING

HARDWARE STORES

HEARING

KEATING’S PHARMACY................................................................................A6 SHOPPERS DRUG MART • ANA LEES APOTHECARY LTD............................A15 RX DRUG MART • IDA • NEIGHBOURLY PHARMACY..................................A10 MAIN STREET PHARMACY KINGSVILLE.......................................................A9 BEN’S PHARMACY.....................................................................................A10 ZURICH PHARMACY...................................................................................A17

HEARING WELLNESS CENTRE.....................................................BACK COVER

PHARMACY AND WALK-IN CLINIC

HEARING CLINICS

HAMILTON CARE PHARMACY....................................................................A17

ELLIOT LAKE HEARING SERVICES..............................................................A15

PHYSIOTHERAPY

HOME HEALTH CARE

UPTOWN PHYSIOTHERAPY CLINIC.............................................................A12

ARTICULATE NURSING.................................................................................A8

PLUMBING

HOME HARDWARE BUILDING CENTRE.........................................................A5 THESSALON HOME HARDWARE..................................................................A6 YVON LACROIX ENTERPRISES LTD. • HOME HARDWARE / FRESHMART....A15 RONA DRYDEN..........................................................................................A11

HOTELS COMFORT INN...........................................................................................A10

Magazine of the Police Association of Ontario

5 STAR PAVING CAMBRIDGE INC...............................................................A17

PERSONAL INJURY LAWYERS GIRONES BOURDON KELLY LAWYERS.........................................................A5

PHARMACIES

GOULAIS PLUMBING LTD...........................................................................A14 THE PLUMBER...........................................................................................A10

THE DISPATCH

A19

ADVERTISING INDEX (CONTINUED) PLUMBING AND HEATING

SNOW CLEARING, EXCAVATING AND CONTRACTOR

C & H PUMPING.........................................................................................A15 INGLEWOOD MECHANICAL..........................................................................A9 CAREFREE POOLS LTD..............................................................................A13

OLDCASTLE BIN SERVICE • OLDCASTLE SNOW REMOVAL & ICE MANAGEMENT • OLDCASTLE SALT DEPOT–DIVISIONS OF SCORPAZ GROUP...................................................................................A5 MISTERSNOW...........................................................................................A16

POWER SPORTS VEHICLES

STORES

POOLS AND HOT TUBS

BOURQUE..................................................................................................A11

Y&S INCORPORATED.................................................................................A15

PROPERTY MANAGEMENT

SURVEYORS

SYNERGY PROPERTY MANAGEMENT SOLUTIONS.....................................A13

TOTAL PRECISION SURVEYING....................................................................A7

PSYCHOLOGY

TAX SERVICES

NEW LEAF PSYCHOLOGY CENTRE...............................................................A6

3D ACCOUNTING.......................................................................................A15

PUBS AND DINING

TAX SERVICES-ACCOUNTING AND BOOKEEPING

MONETA PUB & GRUB.................................................................................A6

JANE & COMPANY.....................................................................................A16

REAL ESTATE BROKERAGE

TENT TRAILERS AND CABINS

BRIDGE INC. BROKERAGE............................................................................A2

RECYCLING SERVICES SALVAGE ONE RECYCLING.........................................................................A11

RESTAURANTS BRASSERIE BUZZY BROWN’S......................................................................A7 HARD WOK CAFÉ.......................................................................................A11 BETULA RESTAURANT...............................................................................A16 ELI’S BREAKFAST & LUNCH......................................................................A13 ELLIOTT’S RESTAURANT...........................................................................A11 GYRO EXPRESS.........................................................................................A12

RESTAURANTS-BAKERIES-TAKE-OUT TIM HORTONS DRYDEN.............................................................................A15

RESTORATION WEATHERTECH RESTORATION SERVICES INC...........................................A13

RETIREMENT COMMUNITY DELMANOR AURORA•DON MILLS•ETOBICOKE•NORTH YORK• OAKVILLE•RICHMOND HILL•WEST ETOBICOKE..........................................A1

SECURITY AND TELECOMMUNICATIONS

TOWING BROCK’S TOWING........................................................................................A8

TRAILER PARKS PINE CREST TENT & TRAILER PARK..........................................................A17

TRANSPORTATION SERVICES HS KNILL CO. LTD......................................................................................A17

TRUCK AND TRAILER REPAIR SUPERIOR TRUCK & TRAILER REPAIR........................................................A17

TRUCKING RICCI’S TRUCKING.....................................................................................A16

VACUUM EQUIPMENT & SYSTEMS UNITED COMPRESSED AIR INC..................................................................A13

VISION CENTERS DIPASQUALE OPTOMETRY PC • DR. PETER DIPASQUALE..........................A10

WASTE MANAGEMENT

COZZMIC.....................................................................................................A9

OLDCASTLE BIN SERVICE............................................................................A4

SENIOR SERVICES

WOMEN’S RESOURCE CENTRES

SUDBURY EAST SENIOR SUPPORT............................................................A17

EQUAY-WUK (WOMEN’S GROUP)...............................................................A16

SHEDS

PARTICIPATION

GRAND RIVER SHEDS INC.........................................................................A12

EDWARD ENGINEERING.............................................................................A17 AUSTIN’S VALUE MART.............................................................................A17 HT INDUSTRIAL.........................................................................................A17 ONOFRIO’S TOP SHOP...............................................................................A17 HARVEY’S..................................................................................................A17 PICK OF THE CROP....................................................................................A17 PERROTTA’S PLUMBING............................................................................A17 MORRIE M. KLEINPLATZ, PH.D..................................................................A17 BATEMAN MAINTENANCE SERVICES INC..................................................A17

SHELTERS WOMEN IN CRISIS (ALGOMA) INC.............................................................A15 YWCA SUDBURY........................................................................................A11

SIDING CONTRACTOR M. CHAMPAGNE SIDING LTD.....................................................................A12

SMOKE SHOPS BOB’S SMOKE SHOP...................................................................................A8

A20

NORM’S TENT & TRAILER..........................................................................A17

THE DISPATCH

Summer 2025

Honouring Those We Have Lost: A Recap of the Second Annual Ontario Police Suicide Memorial On June 22, 2025, the Ontario Police Suicide Memorial Ceremony brought together family, friends, and colleagues in a heartfelt tribute to the sacrifices made by law enforcement officers. This second annual event served not only as a day of remembrance but also as a vital reminder of the importance of mental health awareness and community support within the policing profession.

Organized by Canada Beyond the Blue with support from the Police Association of Ontario (PAO), Ontario Provincial Police Association (OPPA), and the Toronto Police Association (TPA), the ceremony honoured the memories of those who have died from suicide, emphasizing the need for solidarity and compassion among law enforcement personnel. Attendees gathered to reflect on the profound bonds within the community, highlighting the mutual commitment to support one another through the challenges of the profession and the grief that accompanies loss.

The atmosphere was filled with emotion as participants expressed gratitude for each other’s presence, a testament to the strength of the community. In particular, heartfelt thanks were extended to Canada Beyond the Blue for their relentless advocacy and support for police families, reinforcing the mission to eliminate the stigma surrounding mental health issues in law enforcement.

As the day unfolded, speakers underscored the importance of fostering a culture of wellness and openness within the profession. By encouraging open dialogues about mental health, the event aimed to ensure that no officer or their family feels isolated in their struggles. The commitment to honour the fallen by standing together in solidarity resonated deeply, reminding everyone of the shared responsibility to support one another.

As attendees departed, they carried with them a renewed dedication to nurture a compassionate community that recognizes and values every member of law enforcement. The message was clear: no fallen officer will ever be forgotten, and their families will always be embraced by the community they served.

In reflecting on the memorial, it becomes evident that such gatherings are crucial in fostering an environment where mental health is prioritized. Together, those who serve will continue to stand united, ensuring that the legacy of those lost lives on in the commitment to support one another.

The second annual Ontario Police Suicide Memorial was not just a ceremony; it was a promise—a promise to forge ahead together, honouring lives and nurturing well-being within the law enforcement community.

Premier Doug Ford spoke to the crowd at the Second Annual Ontario Police Suicide Memorial.

Magazine of the Police Association of Ontario

THE DISPATCH

21

Answer the Call: A Bold Step Toward Reimagining Recruitment Mark Baxter, President, Police Association of Ontario

When we launched the 'Answer the Call' campaign, it was clear we weren't just tackling another recruitment drive. This was something deeper, something that our members across Ontario were telling us was urgently needed.

We listened.

For years, police associations watched as recruitment numbers declined, retirements rose, and staffing issues became more pressing. Our members expressed deep concern, not only about the impacts of staffing shortages on their day-to-day responsibilities but also about the future of policing in our province.

They wanted action. More importantly, they wanted to be part of the solution. So that's what we set out to achieve.

Recognizing a significant and growing gap, the President’s of the Police Association convened a meeting in the fall of 2022.

They prioritized this issue during the 2022 advocacy day, engaging with their local Members of Provincial Parliament (MPPs) to share their message. After much thought and reflection, our membership concluded that this initiative needed to extend beyond the Police Association of Ontario (PAO). It was important to unite professionals to create a comprehensive, industry-led initiative for the greater good of the province. From those conversations, a provincewide working group quickly took shape. It brought together organizations such as the Ontario Association of Chiefs of Police (OACP), the Ontario Provincial Police Association (OPPA), the Ontario Association of Police Services Boards (OAPSB), the Indigenous Police Chiefs of Ontario (IPCO), the Toronto Police Association (TPA), and many others.

With the support of Earnscliffe Strategies, we commissioned rigorous research to gain a deeper understanding of public perception, particularly among young people considering a career in policing. Then, we put these ideas through extensive focus-group testing, refining our messaging to make sure it resonated with the people we wanted to connect with. It wasn't just about filling positions. It was about genuinely speaking to the next generation and aligning our values with theirs.

The outcome was clear and compelling: "Answer the Call."

More than a tagline, it became an invitation. It's an acknowledgment that policing isn't just another job. It's a meaningful way to step up for your community, to be part of something larger, to embrace a role filled with pride and purpose.

22

THE DISPATCH

Summer 2025

To support this message, the Collaborative Working Group, in partnership with Earnscliffe Strategies, rolled out a comprehensive, multi-channel provincial advertising campaign utilizing digital billboards, online video ads, social media, graphics, and robust media outreach.

Every piece was crafted with intention, reflecting the mobility and humanity at the heart of policing.

Personally, I saw first-hand the power of meaningful connection during my time as a high school resource officer. I witnessed every day how our members build real, lasting relationships within their communities. Young people are incredibly curious and eager to lean into roles where they feel supported as much as they support others. They crave assurance that policing will have their backs, just as they stand ready to have the backs of those around them. There's tremendous pride and purpose in this mutual trust, something truly special that our campaign aims to foster.

Magazine of the Police Association of Ontario

The 'Answer the Call' campaign isn't simply about recruiting.

It's about shaping the future of policing, rooted in community, collaboration, and mutual respect. It's a long-term vision that begins right now, with people across Ontario stepping forward, raising their hands, deciding to make a difference.

As we continue this journey, I'm reminded daily of why this initiative matters so much. Policing is not just about duty. It's about building bridges, connecting authentically, and investing in relationships that define our communities.

Our members do this every day, often quietly and without recognition. Now, through 'Answer the Call,' we're inviting the next generation to join us.

To become part of this incredible tradition. To help us continue making Ontario safer and stronger, together.

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PAO Honours Extraordinary Acts of Heroism at the 2025 Police Services Hero of the Year Awards Ceremony

From left to right: 2025 Police Services Hero of the Year Award Winners - Jayden Drage of the Hamilton Police Service, Andrew Poustie of the Hamilton Police Service, Sandra Guiliani of the Hamilton Police Service, Gary Bezaire of the London Police Service, and Marc Lauzon of the OPP – Russell County Detachment

The Police Association of Ontario (PAO) proudly announced the winners of the tenth annual Police Services Hero of the Year Awards on May 30th, 2025. Hundreds of Ontarians submitted nominations to celebrate the outstanding police personnel who have gone above and beyond in their local communities.

The winners were honoured during the Police Association of Ontario's 93rd Annual Meeting and Convention, where representatives from 37 local police associations across the province gathered to recognize the exceptional individuals and teams dedicated to protecting and serving their communities.

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Here are the 2025 award winners and their stories: On-Duty Difference Maker – Uniform Officer A police officer who has exceeded job expectations while on duty Winner: Jayden Drage, Hamilton Police Service

On-Duty Difference Maker – Uniform Officer Winner: Constable Jayden Drage of the Hamilton Police Service

In times of crisis, we often see the true character of our members shine through. Recently, during a severe snowstorm that blanketed the Hamilton region, a harrowing incident occurred. A father and his young daughter found themselves trapped when their snow fort collapsed due to the heavy snow driven by a passing plow.

Amidst the chaos of the storm, one officer heard the call for help and immediately sprang into action. This officer was none other than Constable Jayden Drage of the Hamilton Police Service. With tremendous bravery and a heart full of determination, Constable Drage rushed to the scene, ready to confront the danger head-on.

Magazine of the Police Association of Ontario

What followed was an incredible display of heroism. As the daughter managed to escape, her father remained buried under the snow—a life at risk. Without hesitation and at great personal risk, Constable Drage began to dig through the snow with his bare hands, demonstrating selflessness and commitment. He successfully located the father and brought him to EMS for medical assessment. Exhausted from his efforts, Constable Jayden Drage later lost consciousness and required hospitalization.

For these extraordinary actions and his unwavering commitment to saving a life, it is only fitting to honour Constable Jayden Drage. His courage reminds us of the profound impact one individual can have in our community.

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On-Duty Difference Maker – Civilian A civilian police service employee who has exceeded job expectations while on duty Winner: Sandra Guiliani, Hamilton Police Service

On-Duty Difference Maker – Civilian Winner: Sandra Guiliani of the Hamilton Police Service

Sandra embodies the true essence of leadership and serves as a shining beacon of positivity within her department. Her unwavering commitment to mentoring her colleagues and fostering a spirit of collaboration is evident in every aspect of her work, creating an environment where everyone feels valued and empowered.

With the changes under the CSPA, Hamilton revamped their Special Constables position, expanding roles, duties and responsibilities in a very short amount of time. These changes required the training branch to recruit the best to facilitate proper and accurate training. They needed a member who could research the necessary improvements and develop a new training method, all within a short window of time. Sandra was selected to join their training branch as an instructor.

She has also since become a Use of Force Instructor through Ontario Police College (OPC).

Sandra's organizational skills extend to her annual efforts in orchestrating the Court Security Hobble Golf Tournament, an

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event that has become a cherished tradition within her unit.

This tournament not only serves as a fundraiser but also as a day of camaraderie, bringing together Special Constables and their families in a celebration of teamwork and shared experiences. This is a testament to her ability to create lasting connections both within the department and with the community. Under her guidance, the event has blossomed, and the sense of unity it fosters is palpable among all participants.

In moments of profound grief, Sandra’s compassion shines through even brighter. Her heartfelt response to the tragic loss of her colleague, Hannah Demik, exemplifies her deep empathy and support for her team. By rebranding the golf tournament into a memorial event for Hannah, Sandra has ensured that her colleague's legacy lives on, honouring her memory while simultaneously reinforcing the bonds within her unit during such a difficult time. This thoughtful gesture highlights her commitment not only to her colleagues but also to the values that the Hamilton Police Service stands for.

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The Extra Mile Award A police officer or civilian police service employee who has performed a one-time, extraordinary act of kindness or bravery while off duty Winner: Andrew Poustie, Hamilton Police Service

The Extra Mile Award Winner: Sergeant Andrew Poustie of the Hamilton Police Service

It's important to acknowledge and support individuals whose bravery and swift, decisive actions alter the outcome of critical situations. One remarkable example is Sergeant Andrew Poustie from the Hamilton Police Service. His inspiring story highlights not only his commitment as a police officer but also the fundamental humanity that motivates people to take heroic actions for the benefit of others.

In March 2024, while off duty and enjoying a quiet day of fishing at Binbrook Conservation Area, Sgt. Poustie found himself in a situation that would test his character and resolve. When he spotted a man struggling in the cold waters of the lake after falling from his kayak, the instinct to help surged within him. Instead of remaining a passive observer, Andrew quickly sprang into action, displaying the kind of bravery that reflects the finest qualities of police service.

Magazine of the Police Association of Ontario

With no bystanders around to assist, he located a boat belonging to the conservation area and instructed a staff member to call for emergency services. He then rowed out into the lake, undeterred by the frigid conditions, to reach the man in distress. Sgt. Poustie’s quick thinking and determination were pivotal, as he successfully pulled the struggling kayaker from the water and paddled them back to safety just as the fire, paramedics, and police arrived.

Thanks to his fearless actions, the kayaker received prompt medical attention for hypothermia and made a full recovery.

This life-saving rescue not only highlights Sgt. Poustie’s commitment to his duty as a police officer but also embodies the essence of community spirit—where individuals rise to the occasion and support one another in times of need.

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Police Hero Honour Roll Award Recognizes a police officer or civilian police service employee who has made a significant impact over the past decade.

Winner: Marc Lauzon, OPP – Russell County Detachment

Police Hero Honour Roll Award Winner: Constable Marc Lauzon of the OPP – Russell County Detachment

On May 11, 2023, in the quiet town of Bourget, Ontario, OPP Provincial Constable Marc Lauzon found himself at the centre of a harrowing incident that would change his life and the lives of many others forever.

During this tragic event, Marc faced an unparalleled threat when he and his fellow officers were met with gunfire after being called to a residence in the middle of the night for a wellness check after a neighbour reported hearing a gunshot.

In the chaos, Marc’s partner, Sergeant Eric Mueller was murdered in the line of duty, a heartbreaking loss that weighs heavy on all of our hearts and fellow officer François GamacheAsselin was also injured.

Yet amidst this tragedy and the chaos that evening, Marc's actions that day shone brightly, exemplifying the true spirit

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of heroism. While others might have retreated to safety, after being shot 4 times by a high-powered rifle, severely injured and bleeding out, Marc ran toward the danger, driven by a profound sense of duty and an unwavering commitment to protect his fellow officers and the community they serve.

Even after suffering life-altering injuries, Marc displays an inspiring resilience and positivity that is nothing short of remarkable. His willingness to sacrifice his own well-being for the sake of his partner and the safety of others is a testament to his character and dedication. In the face of adversity, he has chosen to remain a beacon of hope and support for his community, embodying the values we all aspire to uphold.

Marc Lauzon’s actions that fateful day exemplify the grace, the courage, and the selflessness required of those who wear the uniform.

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Community Role Model A police officer or civilian police service employee who has made a significant contribution to their community over an extended period Winner: Gary Bezaire, London Police Service

Community Role Model Award Winner: Detective Gary Bezaire of the London Police Service

Gary has devoted countless hours to enhancing the lives of those around him through his volunteer work with the Dad Club of London and the London and Middlesex Community Housing Corporation. His roles within these organizations have allowed him to make a profound impact, particularly in advocating for families in need. As a steadfast supporter, he has played an instrumental role in fundraising efforts, helping to secure over $200,000 for various initiatives that directly support families in the London area. This remarkable achievement highlights not only his commitment to community welfare but also his ability to inspire others to come together for a common cause.

Beyond his fundraising accomplishments, Gary embodies the spirit of community service through his active participation in initiatives that address pressing social issues. He has led campaigns to feed the homeless, organized local park cleanups, and encouraged his friends and family to join him in these efforts. His belief in the importance of social responsibility is evident in his actions, as he instills these values in the younger generation.

Magazine of the Police Association of Ontario

In addition to his volunteer efforts, Gary's professional contributions in the areas of homicide investigations and human trafficking speak volumes about his dedication to justice and safety in our community and his work within the London Police Association reflects a deep commitment to serving and supporting his colleagues.

In a world that frequently emphasizes the negative, stories like these serve as a powerful reminder of the unwavering dedication, bravery, and compassion found within our membership. The tales of heroism and selflessness not only inspire our members but also the communities they serve.

To all our nominees across Ontario, your courage does not go unnoticed. Your actions have a profound impact on the lives of so many. To view more nominees’ stories, visit policehero.ca.

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Celebrating Our Members It’s important to take a moment to celebrate our members who dedicate their time to advocating for their colleagues and protecting their communities. Equally important is the recognition that comes from within our own policing family.

On May 29, our members who go above and beyond were acknowledged at the Police Association of Ontario’s Annual Presidents Banquet and Awards Ceremony in Ottawa, Ontario.

We highlighted the bravery, commitment, and exceptional service that define our members' professions.

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Congratulations to Mark Ballantine for receiving the John Walker Memorial Award and for being granted his PAO Life Membership, to Trevor Arnold for winning the Dennis R. Latten Award, to Rob Jamieson and Jeff Chartier for being granted their PAO Life Membership and to the recipients of the Harry DeJong Award for association service. We are proud to share their stories of dedication and excellence.

Summer 2025

Mark Ballantine, the winner of the John Walker Memorial Award, pictured with PAO President Mark Baxter.

John Walker Memorial Award: Named in honour of John Walker, former President of the Belleville Police Association. This award recognizes those who have served a member association with courage, perseverance, and devotion, particularly in the face of challenges. Nominees for this award exemplify leadership, selflessness, and resilience. They are individuals who, like John Walker, demonstrate a steadfast commitment to their peers and a willingness to make personal sacrifices to support their community and fellow association members.

This year, we presented the award to Mark Ballantine, Peterborough Police Association (PPA).

Mark has dedicated an impressive thirty-five years to the Peterborough Police Service as a uniform member. Recently, he announced his retirement, eagerly looking forward to the next chapter of his life.

Throughout those thirty-five years, Mark has been a steadfast presence on the Peterborough Police Association Executive.

For over twenty-five years, he has served in various roles, including Secretary Treasurer, Grievance Director, Insurance Director, and Vice President.

Magazine of the Police Association of Ontario

His extensive experience has provided him with invaluable insight into the association and the members within it. Mark has exhibited exceptional leadership on the Health and Safety Committee, serving as the Provincial Chair for several years.

His commitment has inspired many members to become active and engaged in their community, making a real impact.

He is widely regarded as a point of reference for support and advice, not just within PAO, but also among fellow associations and the police health and safety community. Mark has been a dedicated advocate for those facing challenges, often found having discussions about grievances and health and safety initiatives.

Mark's involvement in Collective Bargaining further exemplifies his dedication. He has often sacrificed personal time with family to prioritize the needs and interests of the membership.

Balancing a long and distinguished career with unwavering commitment to the Peterborough Police Association is no small feat. It requires tremendous dedication, self-sacrifice, and resilience. Mark’s advocacy, selflessness, and unwavering support have truly made him a pillar of our community.

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Trevor Arnold, the winner of the Dennis R. Latten Award, pictured with PAO President Mark Baxter.

Dennis R. Latten Award: This award celebrates members who have made a lasting impact on the Police Association of Ontario through years of dedicated service. It honours individuals who have shown unwavering commitment to the PAO and its mission, embodying our core values of Integrity, Respect, Collaboration, and Dedication in all they do. Winners of this award are known for their exceptional dedication and excellence, consistently serving as role models for their colleagues and the broader association.

This year, we presented the award to Trevor Arnold, Peel Regional Police Association (PRPA).

Trevor’s unwavering dedication to law enforcement and his exceptional service to the Police Association of Ontario have made a profound impact not just locally, but on a provincial scale. His tenure as a member of the PAO Board of Directors, where he served diligently from 2017 to 2020, is just one testament to his commitment to advocate for the best interests of police personnel throughout Ontario.

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As the only member-at-large serving on the Pensions, Governance, and Mental Health Committees, Trevor has actively shaped policies that enhance the welfare of our members. His leadership as Chair of both the Pensions and Mental Health Committees has been pivotal, ensuring that the voices of our members are heard and that their concerns are addressed in meaningful ways.

Trevor’s contributions extend beyond his committee work.

His ability to balance multiple responsibilities while fostering a collaborative and supportive environment demonstrates his genuine commitment to the well-being of his fellow officers and to the success of our association.

His peers hold him in the highest regard, not just for his exceptional work, but also for his ability to inspire and lead through example. Trevor continues to be a driving force for positive change, and his dedication has undoubtedly shaped the future of our profession.

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Harry DeJong Award for Association Service Association executives, spend most of their time and energy advocating on behalf of their members and the profession, and don’t often get recognized for their outstanding efforts and achievements.

significant years of service to police association work. Current, active members of PAO member associations are eligible after accruing ten years of service, with further recognition every subsequent five years.

This award, named after Harry DeJong, retired PAO and Windsor Police Association Board member, is given annually to police association executive members who have dedicated

We were especially fortunate to have Harry at the event to present these awards. Harry’s legacy of service and dedication has set a high standard for all PAO members.

Harry DeJong Award for 25 Years of Association Service:

Recipients of the Harry DeJong Award for 25 Years of Service, from left to right: Mark Baxter, PAO President; Harry DeJong; John Cerasuolo, OPPA; and Mark Ballantine, Peterborough Police Association.

Magazine of the Police Association of Ontario

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Harry DeJong Award for 20 Years of Association Service:

Recipients of the Harry DeJong Award for 20 Years of Association Service, from left to right: Mark Baxter, PAO President; Harry DeJong; Terri Hubbert, OPPA; Anne Brennan-Walsh, Belleville Police Association; Mike Adair, OPPA; Gina Bianco, Ottawa Police Association; and Caron Low, Ottawa Police Association.

Harry DeJong Award for 15 Years of Association Service:

Recipients of the Harry DeJong Award for 15 Years of Association Service, from left to right: Mark Baxter, PAO President; Andrea Lamothe, Ottawa Police Association; Harry DeJong; Michael Lamothe, Ottawa Police Association; Rob Jamieson, OPPA; Lynn Neale, OPPA; Jay Yocom, Peel Police Association; Ozzie Nethersole, London Police Association; and Dave Sabatini, OPPA.

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Summer 2025

Harry DeJong Award for 10 Years of Association Service:

Recipients of the Harry DeJong Award for 10 Years of Association Service, from left to right: Mark Baxter, PAO President; Corey McIntyre, Lindsay Police Association; Mark James, Waterloo Regional Police Association; Harry DeJong; Christie Lee, Peterborough Police Association; Gareth Harris, London Police Association; and Rob Aukema, Durham Police Association.

Congratulations to all the well-deserved recipients of the Harry DeJong Award for Association Service. To recognize a member’s achievement, please connect with the PAO Office at communications@pao.ca.

Magazine of the Police Association of Ontario

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PAO Life Memberships

Rob Jamieson being granted his Life Membership from PAO President Mark Baxter.

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Summer 2025

Jeff Chartier being granted his Life Membership from PAO President Mark Baxter.

Magazine of the Police Association of Ontario

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Police Association of Ontario’s Fourth Annual Charity Golf Tournament Raises $10,000 for Police Mental Health Support

PAO President Mark Baxter presented the cheque to Dilnaz Garda, President of Canada Beyond the Blue and Laura Kloosterman, Executive Director of Badge of Life Canada.

The Police Association of Ontario (PAO) successfully raised $10,000 at its Fourth Annual Charity Golf Tournament, an event designed to support organizations providing crucial mental health resources to law enforcement personnel throughout the province. Taking place during PTSD Awareness Week, this tournament exemplifies the PAO’s commitment to addressing the stigma surrounding mental health while ensuring that vital services are accessible to police service members.

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“The Fourth Annual Golf Tournament is more than just a day on the green; it’s a chance for us to come together as a community and emphasize the importance of mental wellness among our members,” stated Mark Baxter, President of the PAO. “The pressures and responsibilities of policing can take a toll on mental health, and we stand together to ensure our members have the resources they need to thrive both on and off the job.”

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Hosted at the Lionhead Golf Club and Conference Centre in Brampton, the tournament brought together police association members, community leaders, and stakeholders. This year, the event continued its partnership with Badge of Life Canada and Canada Beyond the Blue, both organizations committed to providing essential mental health support to first responders in Ontario.

Magazine of the Police Association of Ontario

“As we approach PTSD Awareness Day, we are reminded of the challenges our police personnel encounter,” added Baxter.

“The stigma surrounding mental health has historically kept many from seeking support. However, through the brave voices of those who have shared their experiences, we are advancing toward a more open dialogue. Our goal is clear: to foster a culture where mental health is treated with the same urgency as physical health.”

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About the Tournament Beneficiaries Badge of Life Canada and Canada Beyond the Blue are volunteer-driven organizations dedicated to supporting Canadian public safety personnel and their families during times of crisis. They rely on generous donations to ensure that life-saving mental health services and resources are available.

Badge of Life Canada provides a confidential space for members grappling with operational stress injuries, such as post-traumatic stress, depression, anxiety, and addiction. They offer access to counselling, suicide prevention services, and support programs.

Canada Beyond the Blue focuses on strengthening families of law enforcement officers, promoting awareness of the unique challenges faced in this line of work, and offering education, emotional support, and resources to help families thrive.

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Summer 2025

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