Milestones www.pmi-oc.org
Learning, Serving, and Leading with PMI-OC
www.pmi.org
February 2017 No. 1, Volume 32
2016-2017 Board of Governors Amir Khamseh President Gregory Scott Past President Michael Weir VP of Administration & Technology Ragu Kuppannan VP of Communications Kaustubh Deshpande VP of Finance David Bartholomew VP of Operations Cindy Pham VP of Strategic Planning
Page 1
Milestones February 2017
Learning, Serving, and Leading with PMI-OC
New Members Hazem Abdelwahed AZZAM ABDULLAH Joshua Abed Steve Abernathy Nathaniel Acevedo Breanna Adams Vanessa Adelmann Abraham Adhanom Paul Agnew Erickson Aguinaldo David Ahern Jabbar Ahmad Laila Ahmadi Irvin Alberto Ilbra Aleihe Brad Alexander Rayyan Alkhowaiter Thomas Amlie Roland Anderson Bryce Anderson Mary Anderson James Angawa Mark Angelo prashant anikode krishnan Jeffrey Arndt Damian Arraiz Amy Arreola Tina Arrington Thomas Arzu Daniel Atkinson Maggie Attashian Khalid Ayadi Janilla Azarian Douglas Baar Ravi Bachani Pedram Baghbanian Sakshi Bajaj Nathan Bajorek Sadiq Bakshi Rosenstiela Banaga Heather Banta DANILO BAQUING Steven Barber irene barker Tony Barraza Mary Jo Barrett Sam Barton Jesus Bautista Bob Bazargan Louis Bazen Beacham
Kery Beason Sarah Becraft BARRY BELCHER Jamie Bell Richard Bethell Maureen Betschel Shridhar Bhatia Viren Bhavsar Manisha Bishop Michael Bissonette Theodore Bloemendaal Ryan Boltman Elizabeth Bond Victoria Booker Gregg Booth Nathandra Boudoi Julie Bowman Keith Brandon Carla Bray jason brendle Eugene Brink Patrick Britton Teresa Marie Brodersen Stephen Brooks lucinda broussard David Brown Melissa Browne Jorg Bruncks Jeffery Buckner Davina Buenavista Amy Bui Dennis Burns Rogerio Caetano Dennis Cajili Juan Camacho Livia Campbell Robert Cannon Jia Cao Robert Carman Victorina Carpenter James Carr Jason Carranza Mario Carrillo Rey Castillo Christopher Castro Tanya Castro Michelle Catlett Jackie Cenker Erwin Chang Ya Wen Chen Allan Chen Alexandria Cheung
Caroline Cho Jane Choe Asif Chorwadwala Nawar Alchaar Qingyan Au Genesis Beas Robert Behdadnia, PMP Mr. Richard J Chenette Stephanie Cigana Ms. Celeste C. Collins, PMP Mr. Greg J. Day Leslie Derrick Greg Desario Mr. Rob Flaska Kylie Fortier Mr. Joshua Stuart Freeman, PMP Mr. Timothy Ryan Gardner, PMP Ms. Ellen Green Mr. Ryan P. Hanisco, PMP, PMI_ACP DON HOFFMAN Kimberly Huff Shannon Jackson Deborah Johnson Mr. Sree Kailasanathan, PMP Garrett Keith Azzerin Kok Ms. Shirley Komoto, PMP Mary Lo Travis Lodahl, PMP John Loden Mr. Russell J Mallay Mrs. Melanie Martens [Haneline] Ms. Stacy L. McAlpine, PMP Mrs. niveen g. mikhail Mr. Glen Milner, PMP Kambiz Moghaddam Mr. Jesse Sonstein Moore, PMP Elaine Mouw, PMP Monique Nabal Mr. Rajashekar Narsina Michael Phelps Mr. Dale Porter, PMP Noella Prom, PMP Michele Quach, PMP
Learning, Serving, and Leading with PMI-OC
Tracey Reindl, PMP Kenya Jeniell Rice Mr. Richard Rodriguez, PMP Sylvia Ruiz Mr. RAJESH SAMBASIVAM Yin Seo Mr. Bahram Shiravi, P.E., PMP Kailey Songer Ms. Cindy E. Souders, PMP Scot Stone Ted Suekawa, PMP Budi Sulayman Mr. Andrew Taylor, PMP Suze Treacy Thien Ung Mrs. Rashida Y Vakharia, PMP Mr. Eric L Van Riper, PMP Mark VanWinkle Mr. Martin Duy Vo Mr. Stephen M. Walter Marco Wenneson Christy White David Wieczorek Dr. SHANLING YANG
New PMPs L Heinecke Gail Freedman Faisal Braish Chandrasekar Subramanian Abby Davis Gary Clabaugh Eiling Ferdaws Neha Deshpande Mark Lowe Nelisa Sanchez Anu Bir Christine Chung Robert Neal Celeste Lim John Romero Isaac Tavares Robert Zehr Janie Carr Michelle Fujii Eric Siow Christopher Hughes Holly Ward William Thai Mina Khairzada Ricardo Dominguez
Esteban Badenas Peter Chang Christopher Dettmering Maria Hall Grant McGlynn Philippa Agu Charles Caverly Rice McKenzee Ilbra Aleihe Donald Cutler Swagata Deb Ms. Ann M. Delaney Mr. Cuong Dinh Nguyen Mr. Dale Porter, PMP Mr. Michael Rose John Rubio
Milestones February 2017
Page 2
Past Events
Advanced Topic Seminar PMO and EPMO (E/PMO) Governance Peter Sairafian • December 3rd, 2016 • Vanguard University
GOALS 1) Understand EPMO Functions 2) Define Governance 3) Determine Governance Requirements 4) Design a Governance Framework
After initial introductions of all attendees and responsibilities, Peter began his presentation with a discussion of project management and what is working well in various environments. He then asked all attendees to provide one major pain point leading to a discussion of Governance Drivers in various projects and failures stemming from not addressing pain points. Projects reviewed included: The LA Unified School District (2007 Payroll, and 2013 iPad Project), Target Canada (2014), Flint Michigan Water Project, (Department of Public Works and Governance (Payroll 2016), and The St. Helen Airport Project (2016). Other examples included: ENRON, WorldCom, Lehman Brothers, Mossack Finance Inc., and Malaysia Development Berhad. To make his points, Peter used illustrations from Dilbert comics to add levity to the conversation.
PRESENTATION TOPICS 1) EPMO Functions 2) Governance Definitions 3) Governance Model Principals 4) E/PMO Best Practices 5) Organizing Company Specific Priorities 6) Company Specific Governance Design 7) Review of Governance Requirements
Page 3
Milestones February 2017
Government regulation was then covered in a timeline from 1977 with the Foreign Corrupt Practices Act to 2015 with the G20 / OECD Principals of Governance. Peter then covered the framework of the ISAS’s globally accepted framework COBIT for management of Enterprise IT. In another timeline Peter covered the evolution of Global Enterprise IT and COBIT from 1996 to 2012. Other resources were then discussed including the PMBOK in reference to project governance. Three PMO types were then discussed (supportive, controlling, and directive) with PMO descriptions of each type. The emphasis was on ensuring project success, using and receiving useful assets (forms, templates, etc.), applying lessons from other projects (continuous improvement), and developing a strong project infrastructure. The criteria were discussed to ensure strategy Implementation,
Learning, Serving, and Leading with PMI-OC
“
Keep your own lessons learned
”
prioritize in line with that strategy, manage program/project portfolio risk, provide feedback, and ensure consistency. Thirteen environmental factors were then discussed. The PMBOK was then used and discussed specifically with a focus on process group and knowledge areas, and project closing groups, Peter reminded us to “keep your own lessons learned” by creating a lessons learned meeting as a part of the closing process. Attendees were asked the source of the failures that the illustrations included. Attendees came up with 15 major factors that a project must have to ensure success in a PMO Office. Some of the standouts included: The implementation of change management, standardized compliance, consistency, and synchronization of project schedules with PMO office schedules. A memorable quote from Peter regarding this process is “Do the right thing and keep it right”. Peter then brought up the importance of the COBIT5 principals on governance and the components of a governance system when taking governance forward.
Exercise 1 Having given attendees a framework for prioritizing EPMO governance, attendees were broken into groups of 4 or 5 with the task of agreeing on prioritization of EPMO goals and practices using the COBIT process framework. Each group had to agree on 3 priorities. Each group then presented its results to all other groups.
Exercise 2 attendee generated list of failure sources.
“
Do the right thing and keep it right
”
Having determined 3 EPMO priorities in each group, each group had to agree on the top one and develop a strategy for its implementation. Each group presented its results to all others in attendance. Peter concluded this successful seminar with by verifying that all attendees could define governance, understand E/PMO functions, determine governance requirements, and design a governance framework. Peter provided his contact information to all those in attendance.
Contributed by: John Graham, john@jgraham.org
Learning, Serving, and Leading with PMI-OC
Milestones February 2017
Page 4
Past Events
Advanced Topic Seminar Improving the Odds for Project Success Kristine A. Hayes Munson | VP,IT Risk & Compliance January 14th, 2017 • Vanguard University
On January 14, 2017 the PMI-OC had Kristine A. Hayes Munson as the speaker of Advanced Topic Seminar (ATS). Ms. Hayes, a proven IT leader who championed Project Management education, challenged the class with this month’s topic, “Is Your Project Really a Success?”
Touching on the topic of project objectives and cost of failures, she explained the project success factors. She categorized projects to Successful, Challenged and Failed. While detailing reasons for poor project performance, she also explained the project that is considered failure at one time, it could be considered “outstanding success in another timeframe” ~Gerald Grant & Robert Collins To explain how to make the project management a competitive advantage; Kristine broke the puzzle into Process, Outcomes and People to achieve High Performance.
Page 5
Milestones February 2017
Learning, Serving, and Leading with PMI-OC
Then she divided the room to two groups calling them the “Red Pen”, representing a successful projectized organization and a “Blue Pen”, representing a not so successful projectized organization. The two teams then discussed the differences of the “Red Pen” and “Blue Pen” organizations and came up with ways to diagnose whether we have a successful organization or an unsuccessful one. The class also discussed ways an unsuccessful organization could enhance themselves. The seminar ended by Ms. Hayes challenging the attendees to find one area of improvement in the organization they work in and to find a way to affect it positively. She asked the class to work on their organization to become a more successful one in that one aspect.
Contributed by : Paya Ebrahimi
Learning, Serving, and Leading with PMI-OC
Milestones February 2017
Page 6
Past Events
Dinner Meeting 12/13/16 Creating a highest performing teamRace Across America Mark Gibson
Principal/ Leader Construction and Real Estate Advisory Services at EY Legacy Builders
Mark Gibson gave an inspiring speech on how the EY Race Across America (RAAM) volunteer team used extreme team work to not only win the race but also raised needed money for their Scholarship Fund for College program. The presentation was riveting and delightful, with many questions from the floor as Mark took the audience through the harrowing experience. It was stated that “RAAM was the toughest bike race in the world, covering 3100 miles from Oceanside in California to Annapolis Maryland, and 107,000 ft of elevation gain … in only seven days. It was 30% further and completed in 50% of the time compared to the Tour De France. RAAM has been the supreme test of human endurance and teamwork for more than 35 years.” Mark explained that although extreme technical knowledge or experience is essential, without a high performing team, it would be of little use. Though individual training and preparation happened before the race, the 17 person team did not meet until the night before the race. Team members came from diverse background, experience and seniority in the company. Yet his rookie team of working professionals won the race against other seasoned expert teams, through supreme teaming, and great execution of the strategic plan. There were some moments of momentous issues (like in many projects), including crash accidents, hospital visits, altitude sickness, hitting animals, and even getting lost (and losing time). The team systematically solved each of the issues and doggedly executed their plan until final victory. Marks’ story was about High Performance Teaming and how a focus on project management delivered success against incredible odd. Mark‘s presentation was fully illustrated with rich photos of the race and the team, which made the event come alive for the audience. It was an exceptionally uplifting story just before the holidays, regarding the success that can come with extreme teamwork and the power of the commitment to raise fund to help build a better future generations.
Contributed by : Mai Tran PMP Page 7
Milestones February 2017
Learning, Serving, and Leading with PMI-OC
Dinner Meeting 02/16/16 Time Management: Breaking all the Myths about Time Laura Cazares
Laura Cazares Coaching and Consulting
Laura’s dinner meeting presentation was an inspiring event in which she broke the myth about time management. The writer fully expected some technical methodology which would be an improvement on the traditional Time Management practice. But we were instead treated to an exciting new way to manage time, with lively demonstration and thought provoking processes. The concept of ‘zone of genius‘ within each of us was proposed, one which leads to a different way to think about time. In order to access this zone of genius, one has to nurture the internal energy harmony which in turns helps unlock the genius in all of us. By being in harmony with time, one frees up energy for creativity, experiences less stress and achieves more, all while feeling always refreshed. Laura explained the four tools she used to achieve this goal.
Tool 1 – “Notice what you are noticing”: the audience was guided to close their eyes, shut out the external environment and notice the feeling in the small finger. Too often we are only noticing what is outside of us, rather than paying attention to the subconscious. Yet our feelings affect our thoughts, our energy field and our body’s aura, which is noticeable even before one enters a room. Laura demonstrated the concept of personal energy field using an energy stick which lit up and made a sound when someone held one end in each hand. Tool 2 –“What’s your longing and discontent”: like a GPS needing to have a destination in order to give directions, our discontent would serve to steer us in a direction that would not serve us and our time. For example, spending a day in an uncomfortable situation would constrict our genius. We need to find activities that cultivate our energy, and not doing things to just fill up the time. For some of us, this may be a day in the garden, with time to meditate and nurturing the ‘me’ inside. Tool 3 – “What would you love (that is your genius) in that moment?” One needs to let go of the feeling that there is either too little time (scarcity mindset) or too much time (boredom). Time is a man-made concept, yet time comes from within us and not from outside. At any time, try to believe that ‘ I have exactly enough time to do what I need”. When one is having fun, one does not think of time. That is, “when you are in your genius, time works for you beautifully.” Instead of discontent, it is best to flip it and think about what one would love to do. Tool 4 – “What can you do with what you have, from where you are?” • Be harmonious with time, embrace the moment and don’t shrink from it. • Take ownership of your life; be honest with yourself so energy can flow harmoniously within, and nurture your genius. • Don’t say that phrase (that is, cross it out from your vocabulary): “I don’t feel like doing it right now’”. Using these four tools, one can start practicing time management in a more harmonious way, not by filling up time slots but rather by working from one’s nurtured and content genius.
Contributed by : Mai Tran PMP
Learning, Serving, and Leading with PMI-OC
Milestones February 2017
Page 8
Past Events
PM Networking Brunch Connecting Beyound Our Local Reach Rebecca Bennett | PMI-OC, Chapter Relations Team Marketing Lead Jan 28th, 2017
PMI ORANGE COUNTY AND LOS ANGELES We kicked-off our first event, Networking Brunch with Project Managers, with the PMI-LA chapter hosted on January 28th at the popular restaurant, Restauration, in Long Beach. Spearheaded by our dedicated volunteers, the LA event sold out within days, with approximately 90 attendees, thanks to a great marketing campaign and the collaboration between the two chapters. We couldn’t have done this without our volunteers:
Alexandria Cheung
Chapter Relations Outreach Co-Manager
Charles Oh-Yang Chapter
Relations Outreach Co-Manager
Rebecca Bennett
Marketing Team Lead
Ashton Irwin
Marketing and Events Project Manager
Pei-Ling
Marketing and Graphic Designer
Andre Nunes
At a quaint Long Beach restaurant called Restauration, the outdoor patio, that looks as if it came out of the French countryside, started to quickly fill up with well-dressed energetic professionals. Just as the sunrise in Paris takes a peek over the horizon to catch a glimpse of a peaceful sleeping city before it quickly starts to come to life with hustle and bustle, the sun-pierced outdoor patio quickly came alive with delightful conversation over coffee and pastries as the morning set in. “Wall of Resolutions – Placing Goals Front and Center” Guests would be greeted at the door and given a name tag to fill out a New Year resolution which they then post on the “Wall of Resolutions” set up in the middle of the room. While some people shared hobbies or travel destinations as their goals, the majority of folks shared their career goals, such as to finish writing a book and to get their PMP certification. We had some broader ones too that started up some conversations, such as “Acceptance.” When we opened up the floor for people to share their goals, it was great to see how many people eagerly came forth and proudly shared with a room of new acquaintances. That’s the great thing about networking events, people are so eager to share, which is why it was probably so hard to quiet the room down to make announcements, because the place was just bubbling with energy. “Networking Bingo – Getting Yourself Out There” Next, we passed around Bingo cards where people went on a scavenger hunt to find a person who could sign the listed accomplishments on their boxes. The easy ones like, “Did you travel somewhere in the last 6 months?” or “Have you been a PMP for more than 5 years?” found pen strokes write away, but the sky-diver one was the hardest to come by. Surprisingly, there were a few skydivers who bravely confessed their feats as people clamored to get their signatures so they could turn in their card first for a Parisian-themed prize. Talk about a conversation starter! People were engaged in learning about each other.
Marketing and Social Media
Page 9
Milestones February 2017
Learning, Serving, and Leading with PMI-OC
“Unique Paris Monument – Find Your Group!” But the challenges didn’t end there. Next, people had to find their seat by matching the unique Paris monument on their name tag to the French post-card centerpieces at the tables. Easier said than done, if you don’t read French, but a great way to get culturally acquainted and leverage teamwork. Once everyone found their seats, we introduced our sponsor TekSystems, who provides professional IT staffing services, whom several people connected with for job leads. Then the brunch procession began – waiters glided out with a lovely presentation of flying egg frittatas, evaporating bacon platters, French toast dressed in berries, and a tasty potato hash. But of course, the conversation continued in between bites as we discussed jobs, where we’re from, where we’re headed, how useful the PMP has been in our careers and how challenging the exam was. Luckily we had some great teachers and coaches attending who could pull any bit of info from the PMBOK on the spot. “Trivia – Can you Answer…” Once everyone had their fill, it was time again for fun and games as we put on a little PMP Trivia Game for our attendees which included questions from PMP practice tests as well as facts about France. It was great for people to refresh themselves on their technical PMBOK knowledge as well as give aspiring PMPs a taste of what to expect on the test. The group was surprisingly sharp when it came to the project management questions, but guessed wildly at the facts about Paris questions. The real stumper was “What free monument is the most visited in Paris?” And of course, most people said the Eiffel tower, but the problem is you have to pay to visit the Eiffel tower, but you don’t have to pay to see the Notre-Dame cathedral, which gets more 14 million visitors a year. Tricky! Riding off of the energy from our Trivia game, we closed out the event with a survey to collect feedback, which then, to everyone’s delight, became their raffle ticket for the prize giveaway. We raffled trendy Parisian artwork and decor, Parisian stationary sets, and Starbuck’s gift cards to the lucky winners. The feedback for the event was very positive as people left glowing with their stack of new business cards.
WHEN’S THE NEXT ONE? For many it was their first event and they said they found it extremely valuable and would go again. Fortunately, we have another one up our sleeve, this time at the El Camino Country Club in Oceanside in February to connect with the San Diego Chapter. Based on the success of our first event, we are optimistic that there will be more opportunities in the year for members to participate in similar events. I want to thank the Chapter Relations Team for all their hard work and effort for putting these events together.
Learning, Serving, and Leading with PMI-OC
Milestones February 2017
Page 10
Volunteer opportunities Many positions still need to be filled. PMI-OC effectiveness depends on its volunteers. Join the team and volunteer with PMI-OC today!
Operations Chapter Relations • Events Manager (LA) Dinner/Breakfast Program • Breakfast Meeting registration Education • SCRUM/AGILE Coordinator • Student Relationship Manager • Marketing & Communications Manager • Website Administrator (IT Representative) • Instructor Relationship Manager • Materials Coordinator • Finance Representative • Logistics Support Community Forums • Community of Forums Volunteer • Community of Forums/Data Science Chair • Community of Forums Project Manager • Community of Forums Registration Coordinator Annual Conference • Annual Conference Sponsor Chair • Creative Copywrite
Administration & Technology Administration • Vendor Management Deputy • Compliance / Contracts Chair Business Analysis & Process Management • Director of Business Analysis & Process Management Knowledge Management • Trainer (2 positions) • Data Analyst (2 positions) IT • Google Apps Support Engineer (3) • Webmaster Volunteer Team • Deputy Director • Chapter Event Volunteer Chair Page 11
Milestones February 2017
• PlanPlus Administrator • Volunteer Status Manager • Volunteer Registration Coordinator • Onboarding Coordinator (2) • Chapter Event Volunteer Coordiator
Finance Events Finances • No Openings Speakers Management: Speaker Coordinator ( 3 positions) Career Enhancement • Career Fair Vendor Chair • Communication &Events Coordinator
Strategy, Membership & Volunteers Strategic Partnership • Business Analyst • Business Logistic Manager ( 2) PMO Reporting Analyst Strategic Planning • Chapter Maturity Assessment Coordinator • Project Analyst Membership • Deputy Membership Director • Ambassador (5 positions) • Networking Chair
Communications Outreach • Outreach Relationship Manager • Chair, Non-Profit Outreach • Career Opportunity Coordinator Social Media • Social Media Specialist • Event Specialist (2 positions) Marketing • Post Card Coordinator • eComm Coordinator • Branding and Standards Milestones • Writer (2 positions) • Photography Chair (2 positions) • Photographer (2 positions) • Copy Editor • Assistant Copy Editor
Learning, Serving, and Leading with PMI-OC
Volunteer of the Month
Volunteer of Merit December 2016 Charles Caverly, PMP Charles was nominated by Mihoko Yamanishi, Director of Finance, for his valuable volunteer contributions to the chapter’s dinner evets. Charles is noted for his for his helpful, positive approach to enrich members’ experience at these events, and for improving the registration process.
Volunteer of Merit January 2017 Forest Parson, PMP Forrest was nominated by Bassam Naji, Director of IT, for completing several requests that he was not assigned to and taking proactive measure to ensure the issues are resolved.
Learning, Serving, and Leading with PMI-OC
Milestones February 2016
Page 17
Upcoming Events
March 14th, 2017
Dinner Meeting Establishing a business competitive advantage: The power of program management Speaker: Barry Draskovich Title: Vice President, Program and Contract Management Company: Parker Aerospace
Link
March 25th, 2017 • 8am - 12md
Advanced Topic Seminar Balancing the Triple Constraints of Portfolios in the PMO Speaker: Amir Kamseh Title: Head PMO Location: Smith #15 Building Room 101 Vanguard University Campus, Costa Mesa
Link
March 21st, 2017
New Members Orientation Event Location: Brandman University 16355 Laguna Canyon Road, Room 111 Irvine, CA 92618 Page 13
Milestones February 2017
Link
Learning, Serving, and Leading with PMI-OC
March 24th, 2017
PMI- OC Chapter Career Fair Benefits for Attendees:
New Membe
• On-site Interviews with hiring managers from key southland companies • Networking with experienced professionals in a variety of fields • Success stories from project management leaders • Information about emerging job trends in Southern California • Resume writing tips from HR professionals • Opportunities for mentoring and knowledge sharing
Link
Please contact Milestones Director or Editor if you have any question or suggestion. Sri Ramadas | Milestones Director | sriram.ramadas@pmi-oc.org Mai Tran | Milestones Editor | mai.tran@pmi-oc.org
Learning, Serving, and Leading with PMI-OC
Milestones February 2017
Page 14
Page 15
Milestones February 2017
Learning, Serving, and Leading with PMI-OC
Learning, Serving, and Leading with PMI-OC Milestones November 2016 Page 13 13
Learning, Serving, and Leading with PMI-OC
Milestones February 2017
Page 16
Learning, Serving, and Leading with PMI-OC
Milestones February 2017