SERVICE
Property management
Landlord representation
Tenant representation
Industrial and logistics services
TYPES OF REAL ESTATE
Urban area
Industrial area
State-owned Buildings Hospital
Apartment
I.PROPERTY MANAGEMENT
NCP is committed to bringing comprehensive solu tions that improve the lifetime and value of properties through our professional and high-caliber sta . This includes, but is not limited to: urban areas and industri al parks, headquarters of public agencies, data centers, o ce complexes and hospitals. As a leading company with many years of experience in real estate manage ment, NCP has built a strong foundation which can meet the needs of each client.
Over view
Cooperation with NCP will bring added value and success to your property.
CUSTOMER SERVICE
We understand that building sustainable relationships with clients is a prerequisite to cementing our reputation in the real estate market.
NCP provides services to customers via:
Our thorough understanding of the geographical features of each real estate area and the suitable transportation network; thereby maximizing bene ts for our customers
Building tenant relationships
Organizing tenant events
On-site communication programs
DATA CENTER SERVICE
With decades of experience operating and main taining critical infrastructure, we understand the importance of a robust set of operating standards and a sophisticated network of services.
When it comes to managing critical infrastructure, our approach is focused on fundamental elements such as contract maintenance management, data management, infrastructure management, safety assurance, and readiness. We bring together all the aspects of critical facilities management.
Our services
Budget development and nancial assurance
Change management and risk mitigation
Computerized maintenance management systems (preventive, predictive and corrective maintenance; work order management; vendor management)
Contract and warranty administration
Customized Methods of Procedures
Data center sustainability and energy e ciency
Documentation management
Emergency operations procedure
Environment, health and safety
Facility maintenance
Facility system performance
Operation and sta ng
Operations guides
Physical security access procedures
Quality assurance and performance optimization
Standard Operation procedure
ENERGY MANAGEMENT AND SUSTAINABLE DEVELOPMENT
Reducing energy costs is a primary goal of NCP-managed projects. Our services help lower energy costs, and increase net operating income via:
Building management system upgrades
Calibration of the HVAC system
Electrical load curtailment (demand responses)
Lighting system upgrades
Utility Data Management & Benchmarking
Cost saving
ENGINEERING AND MAINTENANCE SERVICES
Our experienced professionals ensure the highest level of customer service, as well as e cient operations and maintenance. NCP strives to achieve e ectiveness beyond expectation, providing excellent services to our customers and partners.
Our Service
Electrical and emergency power maintenance
Energy management support
General maintenance (e.g. electrical cabinets, lighting systems and sockets)
HVAC system maintenance
Lighting maintenance
Water supply and discharge system maintenance
Sanitary equipment maintenance
Communications and security (e.g. CCTV, PA and LAN)
Contractor management
Tenant service request response
Our cost saving solutions
Audit mechanical systems and operations for operating e ciencies
Evaluate all existing maintenance-related building contracts
Investigate building systems, energy savings and rebates
Project Management Services
We work on the following types of projectsWe provide comprehensive solutions, strategic project planning and speci c action plans to ensure capital values and on-time delivery to clients.
By partnering with NCP, our clients can rely on a single resource that provides the most e ective project development. Our professionals will become an extension of your sta ; working together to meet your toughest challenges.
Capital improvements
Mechanical systems
New construction
Tenant improvements
SPECIALTY FACILITY MANAGEMENT
With experience ranging across virtually all property types – from corporate headquarters to data centers and industrial complexes – NCP provides cost reduction strategies, benchmarking, work order management, facility operation and engineering.
Our professionals possess in-depth understanding of the factors in uencing surrounding environments. This enables NCP to provide services that go beyond short-term expectations; providing solutions that help our clients achieve business goals and increase their bene ts.
TENANT EXPERIENCE
Dedicated to nurturing a considerate community which improve the client's physical and mental health, NCP communicates with clients both directly and indirectly via email, social media (such as Facebook, Zalo, and Viber), and community events. We are well-equipped to respond to our client's needs 24/7.
NCP has brought clients cultural and social experiences that are entertaining and informative. We conduct tenant-need assessments to meet our client's expectations and foster a welcoming, inclusive living environment.
LANDLORD REPRESENTATION
Overview
With high approachability, local insight, and in-depth understanding of the uctuations in the real estate market; NCP’s experienced professionals stand out in their ability to provide tenants simple and timely access to real estate.
Our successes result from high-quality leasing and a readiness for change in terms of image and property value improvement. We build unique strategies to maximize capital value for our clients.
NCP carries out leasing strategies by attracting potential brokers and tenants directly. We provide comprehensive services from strategy development and planning to real estate management.
Comprehensive leasing contract negotiation
Construction monitoring
Financial analysis
Marketing strategy and image building/rede ning
Capacity assessment
Real estate management
Identifying desired locations
Building sustainable relationships with tenants
III.
TENANT REPRESENTATION
18 With our local insight and in-depth understanding of the uctuations in the real estate market, NCP can support clients in need of expanding workspace and looking for representative o ces in Vietnam. Our support services include, but are not limited to: site selection, market assessment, and leasing contract negotiation.
Overview
Service
We o er a comprehensive set of Tenant Representation services, including:
• Site selection
• Merging and acquisition (M&A)
• Construction supervision
• Lease auditing
• Financial and market analysis
• Project management
• Strategy development and planning
NCP also provides ancillary services, including lease auditing, project management and construction supervision.
INDUSTRIAL & LOGISTICS SERVICE
Overview
Our Industrial & Logistics Department provides comprehensive management and advisory services tailored to each type of industrial real estate, including factories, warehouses, and logistics services. Our experienced sta works to rst understand the needs of our clients and then respond to the requirements of both tenants and developers.
INDUSTRIAL & LOGISTICS
SERVICE
The Industrial & Logistics team takes an innovative, consulting-driven approach to valuation. With our unsurpassed proprietary-market knowledge, we provide clients with optimal solutions for managing their industrial and logistic properties.
NCP has completed valuation assignments for property types that include
• Business parks
• Cold storage/warehouses
• O ces/warehouses
• Distribution centers
• Heavy manufacturing
• Light manufacturing
• Research & Development
DEVELOPER SERVICES
With our abundant resources and comprehensive real estate market insights, we help developers utilize their properties e ectively.
Our e orts result in quick transactions and attract the most suitable tenants.
Developer services
• Infrastructure leasing
• Structure rede nition
• Capital market
• Economic and nancial promotion
• Asset/property management
TENANT SERVICES
NCP strives to respond to tenants’ needs such as ideal locations, reasonable prices, and facility safety, to foster a sense of familiarity and comfort through access to thoughtful services and optimal infrastructure.
Tenant services
• Time-frame, geographical and zoning research
• Facility management
• Project advisory and management
• Leasing contract and bank statement analysis
• Tenant representation